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Manager, custom support and services vs team manager

The differences between managers, custom support and services and team managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a manager, custom support and services and a team manager. Additionally, a team manager has an average salary of $82,017, which is higher than the $36,936 average annual salary of a manager, custom support and services.

The top three skills for a manager, custom support and services include support services, patients and customer satisfaction. The most important skills for a team manager are patients, taking care, and project management.

Manager, custom support and services vs team manager overview

Manager, Custom Support And ServicesTeam Manager
Yearly salary$36,936$82,017
Hourly rate$17.76$39.43
Growth rate6%-
Number of jobs235,58096,615
Job satisfaction--
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 63%
Average age4747
Years of experience66

What does a manager, custom support and services do?

A manager of custom support and services is in charge of overseeing and managing business operations, ensuring smooth workflow and client satisfaction. Their responsibilities revolve around optimizing customer service operations, performing research and analysis to identify ways on how to serve clients better, determining market and customer needs, and improving current customer support services. Furthermore, as a manager, it is essential to lead and encourage the team to reach goals, all while implementing the company's policies and regulations.

What does a team manager do?

Team managers primarily manage the daily activities of their members. Their role includes setting targets, implementing guidelines, and supporting employees to solve any issues that may arise. It is their duty to make sure that the team's objectives are fully understood by all members and that they work closely to fulfill them. They must ensure that all of their members are working towards a common goal through constant monitoring. To manage the team, they may utilize certain principles, such as the SMART principle. They also train members to see to it that their goals are distinct, measurable, attainable, and timely.

Manager, custom support and services vs team manager salary

Managers, custom support and services and team managers have different pay scales, as shown below.

Manager, Custom Support And ServicesTeam Manager
Average salary$36,936$82,017
Salary rangeBetween $22,000 And $60,000Between $44,000 And $152,000
Highest paying CityBuffalo, NYNew York, NY
Highest paying stateNew YorkAlaska
Best paying companyGoogleMeta
Best paying industryTechnology-

Differences between manager, custom support and services and team manager education

There are a few differences between a manager, custom support and services and a team manager in terms of educational background:

Manager, Custom Support And ServicesTeam Manager
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeNorthwestern UniversityCalifornia State University - Bakersfield

Manager, custom support and services vs team manager demographics

Here are the differences between managers, custom support and services' and team managers' demographics:

Manager, Custom Support And ServicesTeam Manager
Average age4747
Gender ratioMale, 42.6% Female, 57.4%Male, 55.9% Female, 44.1%
Race ratioBlack or African American, 9.6% Unknown, 4.8% Hispanic or Latino, 19.0% Asian, 5.7% White, 60.2% American Indian and Alaska Native, 0.7%Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 17.8% Asian, 5.8% White, 61.0% American Indian and Alaska Native, 0.7%
LGBT Percentage8%8%

Differences between manager, custom support and services and team manager duties and responsibilities

Manager, custom support and services example responsibilities.

  • Achieve ISO 9001-2000 certification for supply chain.
  • Lead assimilation activities, and execute tactical plans to integrate an additional EDI messaging support unit, acquire by OpenText.
  • Manage conversion from proprietary CRM to SalesForce.com.
  • Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
  • Ensure successful compliance for ITIL, SAS 70 and SOX audits.
  • Fix problems on client's server using SQL.
  • Show more

Team manager example responsibilities.

  • Build and manage narcotics trafficking/use database in Unix base setting.
  • Facilitate appropriate usage and allocation of skil visits via authorization process for manage care insure patients.
  • Manage and coordinate care of medical and psychiatric patients with accountability for cost effective quality outcome.
  • Lead project team supporting Massachusetts payroll tax initiative, ensuring statutory information are captured and report.
  • Manage contact center performance to avoid financial penalty, efficiently driving client desire productivity results, meeting KPIs.
  • Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
  • Show more

Manager, custom support and services vs team manager skills

Common manager, custom support and services skills
  • Support Services, 12%
  • Patients, 7%
  • Customer Satisfaction, 6%
  • Technical Support, 6%
  • Data Entry, 6%
  • Service Delivery, 4%
Common team manager skills
  • Patients, 10%
  • Taking Care, 6%
  • Project Management, 5%
  • Performance Management, 4%
  • Leadership, 4%
  • Direct Reports, 4%

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