Medical receptionist vs medical billing, receptionist

The differences between medical receptionists and medical billings, receptionist can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a medical receptionist and a medical billing, receptionist. Additionally, a medical billing, receptionist has an average salary of $34,622, which is higher than the $31,960 average annual salary of a medical receptionist.

The top three skills for a medical receptionist include patients, customer service and check-in. The most important skills for a medical billing, receptionist are patients, medical billing, and data entry.

Medical receptionist vs medical billing, receptionist overview

	Medical Receptionist	Medical Billing, Receptionist
Yearly salary	$31,960	$34,622
Hourly rate	$15.37	$16.65
Growth rate	-8%	-3%
Number of jobs	118,048	115,714
Job satisfaction	-	-
Most common degree	Associate Degree, 28%	Associate Degree, 26%
Average age	49	46
Years of experience	2	2

What does a medical receptionist do?

Medical receptionists are responsible for manning the front desk at a medical facility such as a clinic or a hospital. They manage schedules and appointments in the clinic or hospital. They help patients to their respective appointments. They also assist doctors, nurses, and other medical practitioners by ensuring that the schedule for the day is being followed. They are also in charge of assisting visitors by directing them wherever they would need to go. Medical receptionists also answer inquiries by patients or visitors. Medical knowledge, great customer service skills, and a friendly attitude are needed.

What does a medical billing, receptionist do?

A medical billing receptionist serves as the main point of contact in a hospital. Their responsibilities revolve around greeting patients and attending to their needs, gathering and maintaining records, and checking-in patients. They also have administrative support tasks such as answering calls and responding to inquiries, arranging appointments and schedules, producing reports, keeping documentation, and handling billing processes, including insurance. Moreover, a medical billing receptionist must be alert and proactive as the conditions in a hospital can be very unpredictable.

Medical receptionist vs medical billing, receptionist salary

Medical receptionists and medical billings, receptionist have different pay scales, as shown below.

	Medical Receptionist	Medical Billing, Receptionist
Average salary	$31,960	$34,622
Salary range	Between $26,000 And $38,000	Between $28,000 And $41,000
Highest paying City	Portland, ME	Boston, MA
Highest paying state	Maine	Massachusetts
Best paying company	CENTER FOR SIGHT	University of California, Berkeley
Best paying industry	Health Care	Technology

Differences between medical receptionist and medical billing, receptionist education

There are a few differences between a medical receptionist and a medical billing, receptionist in terms of educational background:

	Medical Receptionist	Medical Billing, Receptionist
Most common degree	Associate Degree, 28%	Associate Degree, 26%
Most common major	Health Care Administration	Health Care Administration
Most common college	-	Stanford University

Medical receptionist vs medical billing, receptionist demographics

Here are the differences between medical receptionists' and medical billings, receptionist' demographics:

	Medical Receptionist	Medical Billing, Receptionist
Average age	49	46
Gender ratio	Male, 5.2% Female, 94.8%	Male, 9.5% Female, 90.5%
Race ratio	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%	Black or African American, 9.9% Unknown, 4.3% Hispanic or Latino, 21.9% Asian, 6.8% White, 56.4% American Indian and Alaska Native, 0.8%
LGBT Percentage	9%	7%

Differences between medical receptionist and medical billing, receptionist duties and responsibilities

Medical receptionist example responsibilities.

Conduct analysis to address long wait times which lead to faster triage, shorter wait times.
Evaluate all EOB's to insure accurate payment is received and when necessary will file appeals to achieve optimal payments.
Greet and check-in patients, including obtaining accurate patient demographic information, patient registration, and checking insurance eligibility.
Learned and operate chiropractic equipment (decompression; Leander) & x-rays; enabling Dr to have more time for patients.
Resolve concerns of terminally ill patients with compassion and professionalism.
Identify patients' specific scheduling requirements while demonstrating care and compassion via telephone.

Medical billing, receptionist example responsibilities.

Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
Revise CPT codes and ICD-10 codes before submitting to insurance for chiropractic services and durable medical equipment.
Review and research ICD-9 and CPT codes that are denied by payers, and contact physician offices to assist with correction.
Submit secondary insurance claims with primary insurance EOB.
Facilitate medical billing and coding by interfacing with insurance companies and patients to ensure proper billing procedures.
Discuss physicians' choice of E/M level when in question.

Medical receptionist vs medical billing, receptionist skills

Common medical receptionist skills

Patients, 30%
Customer Service, 9%
Check-In, 6%
Medical Terminology, 6%
Patient Care, 4%
Front Desk, 4%

Common medical billing, receptionist skills

Patients, 21%
Medical Billing, 7%
Data Entry, 5%
Customer Service, 5%
CPT, 4%
Medicaid, 4%

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Medical Receptionist
Medical Receptionist vs Medical Billing, Receptionist

Updated January 8, 2025

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