Medical receptionist jobs in Puerto Rico - 15 jobs

Job Description The construction scheduler develops, maintains, and updates project timelines to ensure projects are completed on schedule. Key duties include creating detailed project schedules using software like Primavera P6 or Microsoft Project, coordinating with project managers and contractors, monitoring progress, identifying potential delays, and reporting on schedule performance. The main goal in this position is to keep projects on track, within budget, and on time. Essential Duties and Responsibilities: Schedule creation and management: Develop and maintain detailed project schedules from start to finish using scheduling software. Coordination: Work with project managers, contractors, subcontractors, and suppliers to align timelines and resources. Progress monitoring: Track project progress against the schedule and adjust plans as needed to avoid delays. Risk identification: Identify potential scheduling conflicts and risks and develop mitigation strategies. Reporting: Prepare and present reports on schedule performance to stakeholders and leadership teams. Resource allocation: Ensure the proper allocation of labor, materials, and equipment. Communication: Maintain clear and consistent communication with all project teams regarding schedule updates and changes. Compliance: Ensure compliance with safety regulations and project standards. Other administrative duties as assigned. Position Requirements: Proficiency with scheduling software like Primavera P6 and Microsoft Project. Strong knowledge of construction processes. Familiarity with scheduling methods like the Critical Path Method (CPM) and Gantt charts. Excellent organizational, analytical, and problem-solving skills. Strong communication and collaboration skills. Desired Skills: Experience in construction management or a related field is often preferred. Physical Demands: Use of manual dexterity, tactile, visual, and audio acuity. Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands. Occasional lifting (up to 40 pounds). Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Affirmative Action/EEO Statement SLS Caribe LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability status, protected veteran status, or any other federal, state, or local protected class.

Department: Operations Employment Type: Full Time Reporting To: Michelle Echeandia Description Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations in MA, NH, MI, VA, SC, FL, GA, AL, MO, TX and Puerto Rico. We have established a strong presence across Phase I-IV studies and several therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine. Join us as we continue to grow. The Patient Liaison is responsible for supporting onsite patient recruitment efforts by conducting pre-qualification, pre-screening, and scheduling activities to ensure a smooth and efficient enrollment process. Key Responsibilities Essential Job Duties: * Execute onsite patient pre-screening and a focus on pivoting qualified patients into active studies for dedicated and local sites should patient be willing to travel. * Evaluate eligibility of potential subjects through methods such as screening interviews, reviews of medical records, or discussions with site clinic staff. Support patient path to enrollment, managing all follow up and communication including reminder calls, rescheduling, etc. * Monitor/manage onsite patient screening visit schedule - schedule/ reschedule appointments as needed or requested. * Own No-Show/DNQ tracking, triaging, optimization. * Capture/manage inbound physician referral leads. * Address and resolve patient barriers to study entry by leveraging knowledge of site or sponsor-provided support services, such as transportation assistance and reimbursement programs. * Ensure timely and consistent updating to Clinical Conductor/CTMS - updating patient touches/patient profile statuses, etc. * Create targeted call lists based on i/e criteria in CTMS to best target patient populations for call efficiency. * Position shares accountability for regional recruitment results. Drive screening numbers to meet recruitment goals set by leadership. Assist with collection of performance metrics related to attribution capability for screening visits. * Immediately notify RSLs and/or recruitment leadership of any barriers and/or challenges to screens scheduled or completed. * Acquire and continuously update knowledge of clinical research studies, including detailed understanding of their inclusion and exclusion criteria. * Manage patient portal leads (central campaigns) to include review, calling and updating patient leads. * Monitor status of Refer-A-Friend campaigns * Represent company with HCP referral partners for local support and relationship management. * Support planning and participate in local community outreach events to engage/educate patients about clinical trials, as needed. * May assist with new recruiter training and retraining of current team members. * Perform all other duties that may be requested or assigned. Skills, Knowledge and Expertise Minimum Qualifications: A high school diploma, or equivalent, AND a minimum of 5 years' experience in a medical, healthcare, or medical research environment, or a similar field, or an equivalent combination of education and experience, is required. MA, CNA, LPN/LVN, EMT or other medical license is preferred. Experience with therapy areas, customer service, calendar management /scheduling and CTMS (Clinical Trial Management System) experience is highly preferred. Bi-lingual (English / Spanish) proficiency is a plus. Required Skills: * Proficiency with computer applications such as email, electronic health records, and basic applications. * Ability to type proficiently (40+ wpm). * Must possess strong organizational skills, attention to detail, and have basic math proficiency. * Well-developed written and verbal communication skills. Bi-lingual (English / Spanish) proficiency is highly preferred. * Well-developed listening skills and the ability to work well alone as well as in a team atmosphere. * Ability to handle multiple tasks and changes in workloads and priorities. * Ability to be professional, respectful of others, self-motivated, and exemplify a strong work ethic. * Must possess a high degree of honesty and dependability. * Ability to work under minimal supervision, identify problems and help find solutions. * Ability to handle highly sensitive patient health information in a confidential and professional manner, and in compliance with HIPAA guidelines. Benefits * Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire. * Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered.

Job Description NOTE: ONLY FOR PUERTO RICO CANDIDATES. We are building the best workplace for thinkers, experts, service agents, designers, and developers to come together to innovate, grow, and truly make an impact in other peoples' lives through technology. We are proud creators of: Expert Tax - tax preparation software for accountants in Puerto Rico Taxmania - tax preparation software for citizens of Puerto Rico Edi - a document management software to modernize the digital office Follow It - case management software We serve over 150,000 customers every year. It is paramount for us to deliver quality software solutions, and provide “above and beyond” customer experiences to ensure the highest level of customer satisfaction. Our company values ground us and guide us: Passion Innovation Playfulness Honesty Customer Satisfaction Growth Discernment If you have a passion about administration and service, and would love to work on a fun, team-oriented and creative environment, we are looking for YOU! What will you do? Greet and welcome clients, candidates, and visitors in a warm and professional manner. Answer, screen, and direct incoming calls and emails to the appropriate departments. Mantain the reception area, keeping it tidy and presentable, reflecting a professional image. Maintain visitor log and ensure adherence to security protocols for all on-site visitors. Schedule meetings, manage calendars, and assist with conference room bookings. Receive, sort and scan incoming correspondence into our online digital system to ensure accurate and timely documentation. Support CEO and Director of Operations with administrative tasks such as filing, data entry, and document preparation. Assist HR team with onboarding activities for new employees and support planning coordination of internal events or activities. Assist with drafting or distributing internal communications and company-wide notices as needed. Maintain the office supply inventory and place orders as needed. Coordinate with the facilities team to mantain breakroom supplies and general office needs. Our candidate must: Be available on a full time basis, from Monday to Friday 9:00am-6:00pm. Be available to work from home and in San Juan. High school diploma required. Completion of administrative office course. 1 to 2 years of related experience. Nice to have: Creativity Team Work Quality of Work Customer Satisfaction-oriented Proactivity Results driven Organized Verbal and written communication skills in English and Spanish Comfortable working with technology and collaboration tools (e.g., Microsoft Office, Teams, Zoom, Slack). What's in it for you? A very valuable experience on a friendly, flexible and collaborative environment. The opportunity to work with high level professionals in the software industry. Perks!: High quality coffee, ping pong table, gym equipment, team activities, hybrid work culture and so much more! If you believe you can add value to our team, we want to meet YOU! At CEGsoft we are commited to creating an iclusive environment for all employees. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, sexual orientation, gender identity, gender expression, national origin, age, disability status, genetic information, military or veteran status or any other applicable legally protected considerations made unlawful by federal, state, or local laws.

Join LifeLink - Join a Life Saving Team! About LifeLink More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment-to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established - founded with heart, purpose, and a mission that still guides us today. What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands. At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation. Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients. We are grounded in the values that shape our work and culture-Compassion. Excellence. Legacy. People. Quality. If you're inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you. What You'll Do As a Surgical Coordinator 1, you will directly contribute to LifeLink's life-saving mission. In accordance with established LifeLink Foundation, OPO, and Tissue Bank as well as any applicable State, Federal and other regulating agency laws, regulations and requirements, the primary responsibility of this position is to assist the Vascular Transplant Coordinator with assigned clinical and non-clinical organ/tissue recovery procedures. This on-call position participates in a call rotation schedule and is available as a resource for Hospital Development and Public Education programs as directed by the Director of Recovery Services and the Executive Director. Key Responsibilities: Clinical Duties and Responsibilities: Assist Primary Vascular Coordinator Pre-operative Obtain appropriate chart copies for LifeLink and Extra-renal teams one hour prior to surgery; Brief surgical staff; Bring LifeLink supplies; Assist with donor transportation. Must be able to understand and complete all sheets that comprise the LifeLink Deceased Donor Information Form. Intra-operative Circulating Duties Ensure that anesthesia personnel have appropriate supplies and paperwork necessary. (Vascular staff should brief anesthesia.) Ensure visiting teams have appropriate paperwork and specimens required. Ensure that circulating nurse has the names of all recovery personnel. Assist circulating nurse with general duties. Gather specific sterile supplies for each organ to be recovered. Use proper technique when opening sterile supplies. Obtain appropriate blood specimens needed for organ/tissue recovery. Prepare appropriate amount of solution and sterile ice for preservation and packaging of abdominal organs to be recovered. Setup and run aortic and portal preservation. Setup and run cardiac and pulmonary preservation. Arrange appropriate transportation for recovery teams. Perform the above duties on local donors, as well as import recoveries. Scrubbing Duties Use proper sterile technique for scrubbing, gowning and gloving; Setup back table; Package organs according to protocol; Procure heart valves and package according to protocol; Procure organs for research and package according to protocol Perform extra-renal fly-outs. Post-Op Duties Assist OR staff with donor's post-mortem care and room clean-up. Complete intra-operative donor information sheets. Package organs for transportation per UNOS/LifeLink policies. Ensure that any assigned post-donor follow-up is completed. Accurate and timely documentation. Non-clinical Duties: Uphold and reflect LifeLink's Mission Statement, policies and protocols and serve as a role model for the same. Participate in basic professional education in-services. Participate in public education programs. Attend staff and other meetings as required. Perform other duties as appropriate at the direction of the Administrator-on-call / Director and Executive Director. Who You Are Passionate about helping others and making a difference Aligned with LifeLink's core values of Compassion, Excellence, Legacy, People, and Quality Operations Room Technician (ORT) or successful completion of an accredited Surgical Technology Program or its equivalent. A minimum of two years of experience in any of these fields. Advanced technical, organizational, communication, interpersonal, and problem-solving skills Current valid State Driver License with good driving record. Respond to cases when scheduled. Response to calls within 15 minutes is required. Arrival at the hospital prior to 1 (one) hour and 30 (thirty) minutes to two (2) hours of the OR time is required. Work requires extended hours during peak procurement periods. Traveling during all hours may be expected. Able to perform in various operating room settings. High stress level due to emotional and physical nature of position. Long periods of standing. Some lifting. Participation in 7/24 on-call schedule rotation; extended working hours while on-call. A collaborator who thrives in a mission-first environment Why LifeLink? Be part of an organization with a legacy of saving lives and giving hope Join a passionate and supportive team across Florida, Georgia, and Puerto Rico COMPANY PAID Medical, Dental, Disability & Life Insurance Generous COMPANY PAID Pension Plan for your Retirement Paid Vacation, Sick Days & Holidays Growth opportunities in a mission-driven, high-impact nonprofit Work with purpose, knowing your efforts directly touch lives Diversity, Equity & Inclusion LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve. Ready to Help Change Lives? Your next career move could be the most meaningful one yet.

Creates and optimizes EDI connectivity for ERAs, completes and monitors enrollments, manages and maintains payer portals. **Essential Functions** + Develops and implements strategies for adhering to commercial and Government requirements of emerging payment techniques and various payor portal access requirements, not limited to: development of procedures, assessing and communicating reporting and documentation. Establishing processes for the Intermountain system in complying with payor requirements + Serves as a subject matter expert for commercial payor requirements and mechanisms for alternative payment methods. Accountable for understanding and communicating the related commercial and regulatory programs payment techniques and portal access requirements. + Acts as a technical resource related to portal access and functionality for operational management and staff. Manages and maintains all tickets related to government and commercial payor portals across the organization. + Acts as a subject matter expert for the RSC as it relates to EDI enrollments to obtain remittance advice. Acts as a liaison between the organization and vendors, and internal and external partners. Collaborates with interdepartmental leadership and vendors to implement streamlined workflows, training and communication. + Supports leadership in coordinating with clearinghouse vendors and works to obtain electronic payments where the clearinghouse contracts are not in place. Creates and provides monitoring and trending reports to the Cash Management Leadership teams. Utilizes reporting to partner with internal and external partners and provide suggested solutions for identified trends + Research errors identified by payor payments being sent in means other than EFT/ERA or via clearinghouse. Achieve and maintain electronic payment activity at 100% or as payors allow. Works with clearinghouse to enroll payors and resolve payment/system issues. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Performs other duties as assigned **Skills** + Written and Verbal Communication + Detail Oriented + EDI Enrollment + Teamwork and Collaboration + Ethics + Data Analysis + People Management + Time Management + Problem Solving + Reporting + Process Improvements + Conflict Resolution + Revenue Cycle Management (RCM) **Qualifications** + High school diploma or equivalent required + Two (2) years for back-end Revenue Cycle (payor enrollment, payment posting, billing, follow-up) + Associate degree in related field preferred Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington **Physical Requirements** + Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess colleagues' needs. + Frequent interactions with colleagues that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately + Manual dexterity of hands and fingers to include frequent computer use for typing, accessing needed information, etc **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $24.00 - $36.54 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

Job Description Type: Full Time Overtime Exempt: Yes Reports To: ARMADA HQ Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require. Security Clearance Required: N/A *************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT******** Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following: Duties & Responsibilities: The Credentialing Specialists shall: View, manage, and check daily appointments in time trade scheduling tool Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards, Perform Certificate Rekey, Pin Reset, and Card Update Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT) Store cards in a lockable container (file cabinet) Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID Credentialing Specialists shall issue PAC Cards and Access Cards Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction Credentialing Specialists shall keep a log of Cards issued and collected Perform Registrar and Activator duties as required Credentialing Specialists shall perform Card Custodian duties Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators Applicant Communications regarding credential status Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required Other duties as assigned. Knowledge, Skills, and Abilities (KSAs): Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements. Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs. Knowledge of PII handling and federal credentialing policies. Skill in managing daily credential operations, workstations and equipment. Strong customer service and communication skills. Skill in preparing and submitting daily site reports. Strong attention to detail and documentation accuracy. Ability to follow federal credentialing standards and procedures. Minimum/General Experience: Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program. Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Minimum Education: High School Diploma, or equivalent Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ****************** Special Notes: Relocation is not available for these jobs. ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.

Top Texas Law Firm is now in Puerto Rico! We are currently seeking highly motivated and career-driven Receptionists to join the team! This is a full-time position working 40 hours per week. Pay rate is $11.00/ hour. Benefits: $300 monthly stipend for Health Insurance Gym membership Employee Recognition Programs Why Work Here? This is the firm that will take your career to the next level. We focus on obtaining RESULTS for our clients! Our law firm has been named a “Best Place to Work” in the country by Glassdoor two years in a row! Job Summary: Deliver stellar client service on behalf of Thomas J. Henry Injury Attorneys while adhering to the highest ethical standards. The receptionist meets with new, prospective and regular clients, then patches out calls to the attorneys or other departments for the best next course of action. Assign call-backs to the appropriate legal team and update any information provided by our clients. Essential Job Functions: Answers and screens inquiry calls and emails from both prospective clients and regular clients. Directing, transferring call to attorneys, paralegals, and staff. Respects client dignity and confidentiality. Maintains security by following procedures. Maintains safe and clean work area by complying with procedures, rules, and regulations. Maintains continuity by documenting and communicating actions, irregularities, and continuing needs in system. Contributes to team effort by accomplishing related results as needed. Various projects and duties as assigned. Competencies: Possess strong initiative Strong business acumen Detail-oriented Effective communication skills Customer service Emotional intelligence High energy motivator Multi-tasking, time management, and the ability to organize and prioritize work. Proficient in English language Education & Experience: High school diploma or GED required Previous customer service experience preferred. Ability to abide by confidentiality requirements when working with sensitive information, results, and communications required. Proficient in Microsoft Office (Word, Excel and PowerPoint). If you are looking for the opportunity to make the most of your experience, talents and work ethic, we have the cases, reputation, and resources to make your goals a reality. #IND-PR-ADM

Job Description Advantmed is hiring enthusiastic Medical Records Technicians! This is a great "foot-in-the-door" position for those looking to be involved in the emerging Healthcare & Technology industry. At Advantmed, our mission is to improve the healthcare system by ensuring appropriate, quality care, and eliminating unnecessary costs. Advantmed is a privately held company founded in 2005 and composed of over 1,800 seasoned professionals aligned by one common goal: to meet our clients' evolving needs with accuracy, efficiency, and transparency. We would love to have you join our team of dedicated professionals! We encourage you to visit the details of the role by watching the video available at the following link: Medical Records Technician Our Medical Records Technicians receive company-provided laptops and portable scanners to travel to various medical facilities and hospitals for scanning patient medical records. Duties and Responsibilities: Maintain a record system for patient information and gathering documents. Use electronic systems to properly collect, organize, and manage data. Ensure medical records are organized, accurate, and complete. Create digital copies of paperwork and store records electronically. File paperwork/reports quickly and accurately. Ensure HIPAA standards are met. Follow all confidentiality guidelines, rules, and procedures. Interact with medical staff, healthcare providers, and other medical personnel. Ability to lift and carry up to 25 pounds. Additional Good-to-Have Qualifications: Previous work experience in a healthcare setting, such as a hospital, clinic, or medical office dealing with medical charts. Proficiency in Electronic Health Records (EHR) / EMR systems such as Epic, Cerner, Meditech, etc. Intermediate knowledge of medical chart structure, content, and medical terminologies. Familiarity with Word, Excel, and Outlook for documentation and communication. Ability to operate and troubleshoot common issues with printers and scanners. Strong verbal and written communication skills for interacting with healthcare professionals. Requirements Must-Have Qualifications: Valid driver's license and clean motor vehicle record. Have a car and active insurance in their name (Candidates must provide registration documentation). Willing to drive up to 60-80 miles or more (round-trip). Internet access at home. Basic PC and office equipment skills. Applicants must be available from 08:00 am to 05:00 pm in their respective time zones to visit the required facilities. Candidate must be bilingual in English and Spanish. Pay Rate: $10.50-$11 per hour or $1.75 per record, whichever is higher Paid semi-monthly based on total hours worked or total records retrieved during the work period (whichever is higher). Paid mileage, reimbursement for some travel expenses, paid $50 (daily) Food Allowance, when traveling out of state & paid Flight + Hotel + Rental (if required). This is a seasonal position expected to conclude by the end of January 2026 based on current business volume. However, there is a possibility of extension if additional business needs arise.

JOB SUMMARY & RESPONSIBILITIES The Patient Services Associate is responsible for a broad range of tasks including but not limited to: supporting patient registration, delivery coordination, and customer service. This cross-functional role ensures efficient operations across all areas, streamlining the patient experience by managing documentation, coordinating medication deliveries, and handling necessary patient inquiries. The Patient Services Associate ensures that all patient interactions and processes are handled in an effective and flawless matter to provide optimum patient care within established organizational standards. Key Responsibilities: Patient Registration and Documentation: Receive, review, and process patient and prescriber documentation, ensuring timely and accurate registration of all necessary information. Validate patient demographic data and prescriber details, reaching out to correct or complete missing information as needed. Index and assign all documentation to the correct patient records, ensuring completeness and accuracy using the scriptmed platform. Maintain compliance with pharmacy operational procedures and production standards. Delivery Coordination: Coordinate the timely delivery of medications by confirming dates, times, and locations with patients and healthcare providers. Ensure co-payments, deductibles, and original prescriptions are secured before medication dispatch. Monitor and manage delivery schedules, tracking refill timelines to avoid missing any treatment dates. Address and resolve logistical issues related to medication delivery to ensure patient satisfaction. Customer Service and Call Handling: Answer inbound calls from patients, prescribers, and other stakeholders, addressing inquiries, troubleshooting issues, and resolving complaints. Provide timely follow-up for complex cases or unresolved issues, ensuring all customer concerns are addressed efficiently. Document case notes and communications in scriptmed or equivalent systems, ensuring all relevant data is accurately recorded. Escalate priority issues to management when necessary, ensuring swift resolution of critical concerns. Administrative and Reporting: Manage administrative tasks such as routing calls to appropriate departments, managing patient records, and maintaining communication with internal teams. Provide detailed reports on patient registration, medication delivery status, and customer service metrics to support performance goals. Ensure compliance with organizational policies, meeting both qualitative and quantitative productivity standards. Other Duties: Comply with and participate in ongoing training sessions, meetings, and workshops to stay abreast on new procedures, systems, and policies. Perform other relevant duties as assigned to support the overall effectiveness of the Patient Registry, Delivery Coordination, and Call Center departments. REQUIRED PROFESSIONAL EXPERIENCE & PROFESSIONAL COMPETENCIES Exemplary customer service and skills to build customer relationships Attention to details to achieve accuracy in the work done. Demonstrate organizational skills. Demonstrate understanding of health protocols for customer privacy. Excellent skills in MS office softwares: excel, MS Mord, and outlook. REQUIRED EDUCATION, TRAINING & LICENSURE/CERTIFICATIONS High School Diploma required; Data entry experience preferred. Knowledge of HIPAA requirements, both Security & Privacy; Confidentiality, & Fraud, Waste and Abuse (FWA)*

Job Description Type: Full Time Overtime Exempt: Yes Reports To: ARMADA HQ Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require. Security Clearance Required: N/A *************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT******** Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following: Duties & Responsibilities: The Credentialing Specialists shall: View, manage, and check daily appointments in time trade scheduling tool Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards, Perform Certificate Rekey, Pin Reset, and Card Update Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT) Store cards in a lockable container (file cabinet) Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID Credentialing Specialists shall issue PAC Cards and Access Cards Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction Credentialing Specialists shall keep a log of Cards issued and collected Perform Registrar and Activator duties as required Credentialing Specialists shall perform Card Custodian duties Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators Applicant Communications regarding credential status Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required Other duties as assigned. Knowledge, Skills, and Abilities (KSAs): Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements. Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs. Knowledge of PII handling and federal credentialing policies. Skill in managing daily credential operations, workstations and equipment. Strong customer service and communication skills. Skill in preparing and submitting daily site reports. Strong attention to detail and documentation accuracy. Ability to follow federal credentialing standards and procedures. Minimum/General Experience: Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program. Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Minimum Education: High School Diploma, or equivalent Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ****************** Special Notes: Relocation is not available for these jobs. ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.

Job Description Advantmed is hiring enthusiastic Medical Records Technicians! This is a great "foot-in-the-door" position for those looking to be involved in the emerging Healthcare & Technology industry. At Advantmed, our mission is to improve the healthcare system by ensuring appropriate, quality care, and eliminating unnecessary costs. Advantmed is a privately held company founded in 2005 and composed of over 1,800 seasoned professionals aligned by one common goal: to meet our clients' evolving needs with accuracy, efficiency, and transparency. We would love to have you join our team of dedicated professionals! We encourage you to visit the details of the role by watching the video available at the following link: Medical Records Technician Our Medical Records Technicians receive company-provided laptops and portable scanners to travel to various medical facilities and hospitals for scanning patient medical records. Duties and Responsibilities: Maintain a record system for patient information and gathering documents. Use electronic systems to properly collect, organize, and manage data. Ensure medical records are organized, accurate, and complete. Create digital copies of paperwork and store records electronically. File paperwork/reports quickly and accurately. Ensure HIPAA standards are met. Follow all confidentiality guidelines, rules, and procedures. Interact with medical staff, healthcare providers, and other medical personnel. Ability to lift and carry up to 25 pounds. Additional Good-to-Have Qualifications: Previous work experience in a healthcare setting, such as a hospital, clinic, or medical office dealing with medical charts. Proficiency in Electronic Health Records (EHR) / EMR systems such as Epic, Cerner, Meditech, etc. Intermediate knowledge of medical chart structure, content, and medical terminologies. Familiarity with Word, Excel, and Outlook for documentation and communication. Ability to operate and troubleshoot common issues with printers and scanners. Strong verbal and written communication skills for interacting with healthcare professionals. Requirements Must-Have Qualifications: Valid driver's license and clean motor vehicle record. Have a car and active insurance in their name (Candidates must provide registration documentation). Willing to drive up to 60-80 miles or more (round-trip). Internet access at home. Basic PC and office equipment skills. Applicants must be available from 08:00 am to 05:00 pm in their respective time zones to visit the required facilities. Candidate must be bilingual in English and Spanish. Pay Rate: $10.50-$11 per hour or $1.75 per record, whichever is higher Paid semi-monthly based on total hours worked or total records retrieved during the work period (whichever is higher). Paid mileage, reimbursement for some travel expenses, paid $50 (daily) Food Allowance, when traveling out of state & paid Flight + Hotel + Rental (if required). This is a seasonal position expected to conclude by the end of January 2026 based on current business volume. However, there is a possibility of extension if additional business needs arise.

Top Texas Law Firm is now in Puerto Rico! We are currently seeking highly motivated and career-driven Receptionists to join the team! This is a full-time position working 40 hours per week. Pay rate is $11.00/ hour. Benefits: $300 monthly stipend for Health Insurance Gym membership Employee Recognition Programs Why Work Here? This is the firm that will take your career to the next level. We focus on obtaining RESULTS for our clients! Our law firm has been named a “Best Place to Work” in the country by Glassdoor two years in a row! Job Summary: Deliver stellar client service on behalf of Thomas J. Henry Injury Attorneys while adhering to the highest ethical standards. The receptionist meets with new, prospective and regular clients, then patches out calls to the attorneys or other departments for the best next course of action. Assign call-backs to the appropriate legal team and update any information provided by our clients. Essential Job Functions: Answers and screens inquiry calls and emails from both prospective clients and regular clients. Directing, transferring call to attorneys, paralegals, and staff. Respects client dignity and confidentiality. Maintains security by following procedures. Maintains safe and clean work area by complying with procedures, rules, and regulations. Maintains continuity by documenting and communicating actions, irregularities, and continuing needs in system. Contributes to team effort by accomplishing related results as needed. Various projects and duties as assigned. Competencies: Possess strong initiative Strong business acumen Detail-oriented Effective communication skills Customer service Emotional intelligence High energy motivator Multi-tasking, time management, and the ability to organize and prioritize work. Proficient in English language Education & Experience: High school diploma or GED required Previous customer service experience preferred. Ability to abide by confidentiality requirements when working with sensitive information, results, and communications required. Proficient in Microsoft Office (Word, Excel and PowerPoint). If you are looking for the opportunity to make the most of your experience, talents and work ethic, we have the cases, reputation, and resources to make your goals a reality. #IND-PR-ADM

Department Operations Employment Type Full Time Location FDI Clinical Research - San Juan Workplace type Onsite Reporting To Michelle Echeandia Key Responsibilities Skills, Knowledge and Expertise Benefits About Alcanza Clinical Research Alcanza Clinical Research (“Alcanza”) is a national, collaborative network of clinical research sites, founded on the mission to accelerate the development of new therapies by reducing barriers to clinical research participation for all. We conduct research on dozens of conditions in several therapeutic areas including psychiatry, neurology, dermatology, and infectious disease. Our work is important to the patients who participate, the scientists who develop these new therapies, and the entire medical community. Because all approved medications require clinical trials, the impact of your work is exponential, reaching many thousands of future patients and improving their quality of life. Alcanza is a culturally competent organization. We treat each other with dignity, creating an environment where all individuals feel welcome, heard, and respected for their unique perspectives and aspirations. We put considerable effort into finding exceptional employees who mirror the values most important to us: Inclusive, Impactful, Compassionate, and Determined. Alcanza Clinical Research is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, marital status, veteran status, disability, sexual orientation, gender identity or expression, genetic information, or any other category protected by law. We recognize that diversity and inclusion is a driving force in the success of our company.

Job Description Type: Full Time Overtime Exempt: Yes Reports To: ARMADA HQ Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require. Security Clearance Required: N/A *************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT******** Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following: Duties & Responsibilities: The Credentialing Specialists shall: View, manage, and check daily appointments in time trade scheduling tool Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards, Perform Certificate Rekey, Pin Reset, and Card Update Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT) Store cards in a lockable container (file cabinet) Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID Credentialing Specialists shall issue PAC Cards and Access Cards Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction Credentialing Specialists shall keep a log of Cards issued and collected Perform Registrar and Activator duties as required Credentialing Specialists shall perform Card Custodian duties Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators Applicant Communications regarding credential status Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required Other duties as assigned. Knowledge, Skills, and Abilities (KSAs): Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements. Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs. Knowledge of PII handling and federal credentialing policies. Skill in managing daily credential operations, workstations and equipment. Strong customer service and communication skills. Skill in preparing and submitting daily site reports. Strong attention to detail and documentation accuracy. Ability to follow federal credentialing standards and procedures. Minimum/General Experience: Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program. Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Minimum Education: High School Diploma, or equivalent Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ****************** Special Notes: Relocation is not available for these jobs. ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.