Member services coordinator vs assistant office manager

The differences between member services coordinators and assistant office managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a member services coordinator and an assistant office manager. Additionally, an assistant office manager has an average salary of $43,074, which is higher than the $36,934 average annual salary of a member services coordinator.

The top three skills for a member services coordinator include phone calls, customer service and member service. The most important skills for an assistant office manager are customer service, patients, and financial statements.

Member services coordinator vs assistant office manager overview

	Member Services Coordinator	Assistant Office Manager
Yearly salary	$36,934	$43,074
Hourly rate	$17.76	$20.71
Growth rate	-4%	-8%
Number of jobs	90,727	56,866
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 68%	Bachelor's Degree, 45%
Average age	47	47
Years of experience	6	6

What does a member services coordinator do?

A Member Services Coordinator is in charge of developing and implementing strategies to ensure that clients receive optimal services. They typically serve as the clients' point of contact when it comes to various services and programs. Member Services Coordinators are in charge of organizing activities and services, liaising with internal and external business partners, conducting research and analyses, setting guidelines and timelines, and resolving issues should any arise.

What does an assistant office manager do?

An assistant office manager's role is to perform administrative and management support-related tasks. Most of the responsibilities revolve around gathering information and maintaining a database, preparing presentations and processing necessary documents, arranging schedules and appointments, and taking charge of the procurement of office supplies. Furthermore, an assistant office manager may take part in maintenance activities and decisions, devise plans to maximize space, improve the office environment, and even attend meetings on behalf of the manager.

Member services coordinator vs assistant office manager salary

Member services coordinators and assistant office managers have different pay scales, as shown below.

	Member Services Coordinator	Assistant Office Manager
Average salary	$36,934	$43,074
Salary range	Between $27,000 And $49,000	Between $31,000 And $59,000
Highest paying City	Seattle, WA	Campbell, CA
Highest paying state	Washington	Alaska
Best paying company	Mount Sinai Health System	Cambridge Associates
Best paying industry	Health Care	Finance

Differences between member services coordinator and assistant office manager education

There are a few differences between a member services coordinator and an assistant office manager in terms of educational background:

	Member Services Coordinator	Assistant Office Manager
Most common degree	Bachelor's Degree, 68%	Bachelor's Degree, 45%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Member services coordinator vs assistant office manager demographics

Here are the differences between member services coordinators' and assistant office managers' demographics:

	Member Services Coordinator	Assistant Office Manager
Average age	47	47
Gender ratio	Male, 23.7% Female, 76.3%	Male, 17.8% Female, 82.2%
Race ratio	Black or African American, 10.8% Unknown, 4.7% Hispanic or Latino, 18.9% Asian, 5.3% White, 59.7% American Indian and Alaska Native, 0.6%	Black or African American, 10.6% Unknown, 4.7% Hispanic or Latino, 18.3% Asian, 5.2% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between member services coordinator and assistant office manager duties and responsibilities

Member services coordinator example responsibilities.

Establish and redefine business processes in order to achieve national accreditation through NCQA.
Prepare and present PowerPoint presentation for monthly staff meetings.
Review and validate payroll documents.
Create PowerPoint presentations for facilitator use at meetings.
Obtain and schedule new patient referrals, return appointments from outside organizations and internally for the patients diagnose with hematologic disorders.
Adhere to strict HIPPA compliance protocols to protect personal information of members and potential members.

Assistant office manager example responsibilities.

Communicate Medicare and Medicaid benefits and regulations with patients.
Provide customer service to residents and family members in Medicaid process.
Maintain current patient demographic and insurance information, and ensure strict confidentiality of patients' records in accordance with HIPAA regulations.
Reduce overhead by thousands of dollars for waste management and EHR yearly cost with Aprima.
Review all diagnosis on the encounter forms to make sure that ICD-10 codes are used properly.
Organize patient information, insurance paperwork, and patient file management; closely follow and monitor HIPAA regulations.

Member services coordinator vs assistant office manager skills

Common member services coordinator skills

Phone Calls, 10%
Customer Service, 10%
Member Service, 9%
Data Entry, 8%
Member Database, 7%
Front Desk, 6%

Common assistant office manager skills

Customer Service, 24%
Patients, 16%
Financial Statements, 5%
Front Desk, 4%
Appointment Scheduling, 3%
Office Equipment, 3%

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Member Services Coordinator
Member Services Coordinator vs Assistant Office Manager

Updated January 8, 2025

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