Member services coordinator vs department coordinator

The differences between member services coordinators and department coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a member services coordinator and a department coordinator. Additionally, a department coordinator has an average salary of $44,673, which is higher than the $36,934 average annual salary of a member services coordinator.

The top three skills for a member services coordinator include phone calls, customer service and member service. The most important skills for a department coordinator are customer service, patients, and patient care.

Member services coordinator vs department coordinator overview

	Member Services Coordinator	Department Coordinator
Yearly salary	$36,934	$44,673
Hourly rate	$17.76	$21.48
Growth rate	-4%	-8%
Number of jobs	90,727	67,423
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 68%	Bachelor's Degree, 57%
Average age	47	47
Years of experience	6	6

What does a member services coordinator do?

A Member Services Coordinator is in charge of developing and implementing strategies to ensure that clients receive optimal services. They typically serve as the clients' point of contact when it comes to various services and programs. Member Services Coordinators are in charge of organizing activities and services, liaising with internal and external business partners, conducting research and analyses, setting guidelines and timelines, and resolving issues should any arise.

What does a department coordinator do?

A department coordinator is responsible for supporting business operations and management tasks to ensure that the company meets its daily operational goals and objectives. Department coordinators coordinate the project progress of each department and maintain the adequate allocation of funds and resources to perform operations timely and efficiently. They also negotiate contracts with suppliers and vendors for materials that are essential for company products and processes. A department coordinator must have excellent communication and organizational skills, especially in writing reports, attending meetings, and handling clients' inquiries and concerns.

Member services coordinator vs department coordinator salary

Member services coordinators and department coordinators have different pay scales, as shown below.

	Member Services Coordinator	Department Coordinator
Average salary	$36,934	$44,673
Salary range	Between $27,000 And $49,000	Between $32,000 And $61,000
Highest paying City	Seattle, WA	New York, NY
Highest paying state	Washington	New York
Best paying company	Mount Sinai Health System	GLG
Best paying industry	Health Care	Finance

Differences between member services coordinator and department coordinator education

There are a few differences between a member services coordinator and a department coordinator in terms of educational background:

	Member Services Coordinator	Department Coordinator
Most common degree	Bachelor's Degree, 68%	Bachelor's Degree, 57%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Member services coordinator vs department coordinator demographics

Here are the differences between member services coordinators' and department coordinators' demographics:

	Member Services Coordinator	Department Coordinator
Average age	47	47
Gender ratio	Male, 23.7% Female, 76.3%	Male, 30.3% Female, 69.7%
Race ratio	Black or African American, 10.8% Unknown, 4.7% Hispanic or Latino, 18.9% Asian, 5.3% White, 59.7% American Indian and Alaska Native, 0.6%	Black or African American, 9.0% Unknown, 4.7% Hispanic or Latino, 19.3% Asian, 5.3% White, 61.0% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between member services coordinator and department coordinator duties and responsibilities

Member services coordinator example responsibilities.

Establish and redefine business processes in order to achieve national accreditation through NCQA.
Prepare and present PowerPoint presentation for monthly staff meetings.
Review and validate payroll documents.
Create PowerPoint presentations for facilitator use at meetings.
Obtain and schedule new patient referrals, return appointments from outside organizations and internally for the patients diagnose with hematologic disorders.
Adhere to strict HIPPA compliance protocols to protect personal information of members and potential members.

Department coordinator example responsibilities.

Manage RFP process; act as key liaison for corporate clients and corporate sales director.
Manage hotel database, Delphi, including assigning ballroom for events, issuing contracts and arranging menus.
Manage end-to-end request for proposal (RFP) process; from client presentation creation to demonstration via on-site or WebEx.
Implement financial monitoring systems and monitor cash management including controlling production expenditures, and managing payroll and petty cash.
Administer, organize, and file patient paperwork including HIPAA forms.
Facilitate bi-rotational meetings on various healthcare topics which includes HIPAA and culture of safety.

Member services coordinator vs department coordinator skills

Common member services coordinator skills

Phone Calls, 10%
Customer Service, 10%
Member Service, 9%
Data Entry, 8%
Member Database, 7%
Front Desk, 6%

Common department coordinator skills

Customer Service, 20%
Patients, 20%
Patient Care, 8%
Data Entry, 6%
Payroll, 5%
PowerPoint, 5%

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Member Services Coordinator
Member Services Coordinator vs Department Coordinator

Updated January 8, 2025

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