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Member services coordinator vs team manager

The differences between member services coordinators and team managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a member services coordinator and a team manager. Additionally, a team manager has an average salary of $82,017, which is higher than the $36,934 average annual salary of a member services coordinator.

The top three skills for a member services coordinator include phone calls, customer service and member service. The most important skills for a team manager are patients, taking care, and project management.

Member services coordinator vs team manager overview

Member Services CoordinatorTeam Manager
Yearly salary$36,934$82,017
Hourly rate$17.76$39.43
Growth rate-4%-
Number of jobs90,72796,615
Job satisfaction--
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 63%
Average age4747
Years of experience66

What does a member services coordinator do?

A Member Services Coordinator is in charge of developing and implementing strategies to ensure that clients receive optimal services. They typically serve as the clients' point of contact when it comes to various services and programs. Member Services Coordinators are in charge of organizing activities and services, liaising with internal and external business partners, conducting research and analyses, setting guidelines and timelines, and resolving issues should any arise.

What does a team manager do?

Team managers primarily manage the daily activities of their members. Their role includes setting targets, implementing guidelines, and supporting employees to solve any issues that may arise. It is their duty to make sure that the team's objectives are fully understood by all members and that they work closely to fulfill them. They must ensure that all of their members are working towards a common goal through constant monitoring. To manage the team, they may utilize certain principles, such as the SMART principle. They also train members to see to it that their goals are distinct, measurable, attainable, and timely.

Member services coordinator vs team manager salary

Member services coordinators and team managers have different pay scales, as shown below.

Member Services CoordinatorTeam Manager
Average salary$36,934$82,017
Salary rangeBetween $27,000 And $49,000Between $44,000 And $152,000
Highest paying CitySeattle, WANew York, NY
Highest paying stateWashingtonAlaska
Best paying companyMount Sinai Health SystemMeta
Best paying industryHealth Care-

Differences between member services coordinator and team manager education

There are a few differences between a member services coordinator and a team manager in terms of educational background:

Member Services CoordinatorTeam Manager
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Member services coordinator vs team manager demographics

Here are the differences between member services coordinators' and team managers' demographics:

Member Services CoordinatorTeam Manager
Average age4747
Gender ratioMale, 23.7% Female, 76.3%Male, 55.9% Female, 44.1%
Race ratioBlack or African American, 10.8% Unknown, 4.7% Hispanic or Latino, 18.9% Asian, 5.3% White, 59.7% American Indian and Alaska Native, 0.6%Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 17.8% Asian, 5.8% White, 61.0% American Indian and Alaska Native, 0.7%
LGBT Percentage8%8%

Differences between member services coordinator and team manager duties and responsibilities

Member services coordinator example responsibilities.

  • Establish and redefine business processes in order to achieve national accreditation through NCQA.
  • Prepare and present PowerPoint presentation for monthly staff meetings.
  • Review and validate payroll documents.
  • Create PowerPoint presentations for facilitator use at meetings.
  • Obtain and schedule new patient referrals, return appointments from outside organizations and internally for the patients diagnose with hematologic disorders.
  • Adhere to strict HIPPA compliance protocols to protect personal information of members and potential members.
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Team manager example responsibilities.

  • Build and manage narcotics trafficking/use database in Unix base setting.
  • Facilitate appropriate usage and allocation of skil visits via authorization process for manage care insure patients.
  • Manage and coordinate care of medical and psychiatric patients with accountability for cost effective quality outcome.
  • Lead project team supporting Massachusetts payroll tax initiative, ensuring statutory information are captured and report.
  • Manage contact center performance to avoid financial penalty, efficiently driving client desire productivity results, meeting KPIs.
  • Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
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Member services coordinator vs team manager skills

Common member services coordinator skills
  • Phone Calls, 10%
  • Customer Service, 10%
  • Member Service, 9%
  • Data Entry, 8%
  • Member Database, 7%
  • Front Desk, 6%
Common team manager skills
  • Patients, 10%
  • Taking Care, 6%
  • Project Management, 5%
  • Performance Management, 4%
  • Leadership, 4%
  • Direct Reports, 4%

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