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Mission manager vs senior service manager

The differences between mission managers and senior service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a mission manager and a senior service manager. Additionally, a senior service manager has an average salary of $129,065, which is higher than the $95,276 average annual salary of a mission manager.

The top three skills for a mission manager include collection management, ISR and DOD. The most important skills for a senior service manager are project management, client relationships, and business development.

Mission manager vs senior service manager overview

Mission ManagerSenior Service Manager
Yearly salary$95,276$129,065
Hourly rate$45.81$62.05
Growth rate16%16%
Number of jobs76,826200,790
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 68%
Average age4747
Years of experience88

What does a mission manager do?

A mission manager is in charge of daily team operations as well as actual missions. They serve as a command center during real time incidents, ensure their team's mission readiness, coordinate resources, oversee the execution of collection operations, and ensure objectives are met. They need to be familiar with making tactical plans to help execute missions in an efficient and effective manner.

What does a senior service manager do?

Senior Service Managers are roles usually present in a Business Process Outsourcing (BPO) company or a shared service structure. They manage the service level agreement between their company and their clients. They oversee the employees who are expected to hit the targets and ensure that they would consistently meet these targets. Senior Service Managers are decision-makers. They make strategic decisions to ensure that the operations department runs smoothly and would be able to achieve its service level agreements with clients. Senior Service Managers also manage stakeholders. They create professional working relationships with clients, and they are expected to maintain and keep client accounts.

Mission manager vs senior service manager salary

Mission managers and senior service managers have different pay scales, as shown below.

Mission ManagerSenior Service Manager
Average salary$95,276$129,065
Salary rangeBetween $64,000 And $139,000Between $92,000 And $179,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-NVIDIA
Best paying industry-Professional

Differences between mission manager and senior service manager education

There are a few differences between a mission manager and a senior service manager in terms of educational background:

Mission ManagerSenior Service Manager
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 68%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Mission manager vs senior service manager demographics

Here are the differences between mission managers' and senior service managers' demographics:

Mission ManagerSenior Service Manager
Average age4747
Gender ratioMale, 75.8% Female, 24.2%Male, 66.8% Female, 33.2%
Race ratioBlack or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.6% White, 65.2% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between mission manager and senior service manager duties and responsibilities

Mission manager example responsibilities.

  • Manage a team of linguists and analysts continually engage in near real-time intelligence operations in Afghanistan and the AOR.
  • Manage multiple NSA accounts simultaneously ensuring quick delivery and quality services.
  • Manage multiple SIGINT collection platforms; ensure collection and processing of national-level task targets.
  • Manage relationships with system architecture, software engineering, testing, documentation and quality assurance.
  • Coordinate combat aviation mission planning, logistics, and training planning and execution.
  • Provide oversight and direction to collection and geolocation operators within the CENTCOM AOR.
  • Show more

Senior service manager example responsibilities.

  • Manage revenue and expenses for budget to meet shareholder KPI metrics.
  • Ensure SLA compliance, manage escalations and build solutions to respond to new requirements.
  • Develop a robust PMO framework and manage the responsibilities for the SunGard project team.
  • Identify investment opportunities and manage investment product fund to ensure excess ROI and minimize carryover losses.
  • Manage agile development scrums teams through sprint development, hardening, integration and QA testing (standard SDLC).
  • Manage relationship and services provisioning with off-shore partners in India that develop a portfolio of tools which are deployed globally.
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Mission manager vs senior service manager skills

Common mission manager skills
  • Collection Management, 13%
  • ISR, 12%
  • DOD, 12%
  • Intelligence Analysis, 9%
  • Situational Awareness, 7%
  • National Security, 6%
Common senior service manager skills
  • Project Management, 7%
  • Client Relationships, 7%
  • Business Development, 6%
  • Cloud, 5%
  • Email Marketing, 4%
  • Customer Service, 4%

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