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Mobile sales representative vs customer sales representative

The differences between mobile sales representatives and customer sales representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a mobile sales representative, becoming a customer sales representative takes usually requires 6-12 months. Additionally, a mobile sales representative has an average salary of $38,757, which is higher than the $38,744 average annual salary of a customer sales representative.

The top three skills for a mobile sales representative include customer service, customer satisfaction and customer interaction. The most important skills for a customer sales representative are customer service, product knowledge, and customer sales.

Mobile sales representative vs customer sales representative overview

Mobile Sales RepresentativeCustomer Sales Representative
Yearly salary$38,757$38,744
Hourly rate$18.63$18.63
Growth rate4%-4%
Number of jobs315,200303,801
Job satisfaction--
Most common degreeHigh School Diploma, 33%Bachelor's Degree, 37%
Average age4740
Years of experience412

What does a mobile sales representative do?

Phone Sales Representatives call people who did not show interest in products or answer incoming sales calls from interested customers. The representatives may service existing contact customers or accounts for new accounts. They sell products or services offered by their company. Since their job is an entry-level position, they are not required to have experience. They have to be patient, have strong communication skills, keen attention to details, and have a pleasant personality.

What does a customer sales representative do?

The primary role of customer service representatives is to help customers with questions and complaints. It is also their duties and responsibilities to provide customers with information about services and products, take and process orders, and process returns and modifications. They also store records of customer transactions and interactions and provide feedback on customer service efficacy. Customer service representatives must also ensure that they can give customer satisfaction and offer the best professional support.

Mobile sales representative vs customer sales representative salary

Mobile sales representatives and customer sales representatives have different pay scales, as shown below.

Mobile Sales RepresentativeCustomer Sales Representative
Average salary$38,757$38,744
Salary rangeBetween $33,000 And $44,000Between $27,000 And $54,000
Highest paying City-Santa Rosa, CA
Highest paying state-Hawaii
Best paying company-Merck
Best paying industry-Finance

Differences between mobile sales representative and customer sales representative education

There are a few differences between a mobile sales representative and a customer sales representative in terms of educational background:

Mobile Sales RepresentativeCustomer Sales Representative
Most common degreeHigh School Diploma, 33%Bachelor's Degree, 37%
Most common majorBusinessBusiness
Most common college--

Mobile sales representative vs customer sales representative demographics

Here are the differences between mobile sales representatives' and customer sales representatives' demographics:

Mobile Sales RepresentativeCustomer Sales Representative
Average age4740
Gender ratioMale, 56.4% Female, 43.6%Male, 44.9% Female, 55.1%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.2% American Indian and Alaska Native, 0.2%Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 24.4% Asian, 6.8% White, 52.1% American Indian and Alaska Native, 0.7%
LGBT Percentage6%7%

Differences between mobile sales representative and customer sales representative duties and responsibilities

Mobile sales representative example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Handle customer transactions via POS and POA (point of activation) register.
  • Utilize cell phone carriers' POS systems in order to register sales and provide customer support.
  • Engage in conversation with guests providing the latest Smartphones and popular electronics and cable services and deals.
  • Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
  • Share knowledge with guest to insure the best smartphone match are met for each individuals needs.
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Customer sales representative example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Help customers if internet are running slow, if phone are not working, and also help to troubleshoot with them.
  • Practice good housekeeping methods and overall cleanliness.
  • Maintain cleanliness and organization of inventory within the assigned department.
  • Require to troubleshoot products and instruct customers on their proper use/warranty/options.
  • Work closely with sales director on scheduling, motivation of representations and setting up promotional events.
  • Show more

Mobile sales representative vs customer sales representative skills

Common mobile sales representative skills
  • Customer Service, 32%
  • Customer Satisfaction, 15%
  • Customer Interaction, 6%
  • Inbound Calls, 5%
  • Product Knowledge, 5%
  • Sales REP, 5%
Common customer sales representative skills
  • Customer Service, 19%
  • Product Knowledge, 13%
  • Customer Sales, 9%
  • Cleanliness, 8%
  • Excellent Interpersonal, 6%
  • Social Media Marketing, 5%