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Mobile sales representative vs retail representative

The differences between mobile sales representatives and retail representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a mobile sales representative has an average salary of $38,757, which is higher than the $31,790 average annual salary of a retail representative.

The top three skills for a mobile sales representative include customer service, customer satisfaction and customer interaction. The most important skills for a retail representative are flexibility, store management, and certification programs.

Mobile sales representative vs retail representative overview

Mobile Sales RepresentativeRetail Representative
Yearly salary$38,757$31,790
Hourly rate$18.63$15.28
Growth rate4%-
Number of jobs315,200402,132
Job satisfaction--
Most common degreeHigh School Diploma, 33%Bachelor's Degree, 44%
Average age4741
Years of experience4-

What does a mobile sales representative do?

Phone Sales Representatives call people who did not show interest in products or answer incoming sales calls from interested customers. The representatives may service existing contact customers or accounts for new accounts. They sell products or services offered by their company. Since their job is an entry-level position, they are not required to have experience. They have to be patient, have strong communication skills, keen attention to details, and have a pleasant personality.

What does a retail representative do?

A retail representative is in charge of assisting customers with their shopping needs in retail stores, ensuring customer satisfaction. Their responsibilities include greeting customers and identifying their needs, answering inquiries, locating products, offering promotions and recommendations, and conducting demonstrations when possible. There are also instances where they must process payments or refunds. Furthermore, as a retail representative, it is essential to arrange products on shelves to make it look attractive to customers, all while maintaining the cleanliness of the sales floor.

Mobile sales representative vs retail representative salary

Mobile sales representatives and retail representatives have different pay scales, as shown below.

Mobile Sales RepresentativeRetail Representative
Average salary$38,757$31,790
Salary rangeBetween $33,000 And $44,000Between $26,000 And $38,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between mobile sales representative and retail representative education

There are a few differences between a mobile sales representative and a retail representative in terms of educational background:

Mobile Sales RepresentativeRetail Representative
Most common degreeHigh School Diploma, 33%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common college--

Mobile sales representative vs retail representative demographics

Here are the differences between mobile sales representatives' and retail representatives' demographics:

Mobile Sales RepresentativeRetail Representative
Average age4741
Gender ratioMale, 56.4% Female, 43.6%Male, 43.6% Female, 56.4%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.2% American Indian and Alaska Native, 0.2%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 18.5% Asian, 6.8% White, 58.1% American Indian and Alaska Native, 0.7%
LGBT Percentage6%7%

Differences between mobile sales representative and retail representative duties and responsibilities

Mobile sales representative example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Handle customer transactions via POS and POA (point of activation) register.
  • Utilize cell phone carriers' POS systems in order to register sales and provide customer support.
  • Engage in conversation with guests providing the latest Smartphones and popular electronics and cable services and deals.
  • Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
  • Share knowledge with guest to insure the best smartphone match are met for each individuals needs.
  • Show more

Retail representative example responsibilities.

  • Manage Nintendo's promotional programs; secure and maintain point-of-purchase displays that alert customers to brand availability.
  • Execute the proper POS in accounts, particularly with products on sale.
  • Befriend category managers and backroom personnel to positively impact on OSA, POS placement, and other sell-in tactics.
  • Educate consumers about products and services and troubleshoot any existing customer concerns relate to service or equipment.
  • Collaborate with board members to prepare PowerPoint presentations and other written reports and present concepts to management.

Mobile sales representative vs retail representative skills

Common mobile sales representative skills
  • Customer Service, 32%
  • Customer Satisfaction, 15%
  • Customer Interaction, 6%
  • Inbound Calls, 5%
  • Product Knowledge, 5%
  • Sales REP, 5%
Common retail representative skills
  • Flexibility, 36%
  • Store Management, 36%
  • Certification Programs, 11%
  • PET, 7%
  • Customer Service, 2%
  • Product Knowledge, 1%