Office manager/technician vs assistant office manager

Differences between office manager/technician and assistant office manager duties and responsibilities

Office manager/technician example responsibilities.

• Manage 24x7 helpdesk support for LAN end-users on an as-need basis.
• Organize, scan, & manage all sign contracts, AutoCAD drawings, & proposals.
• Manage daily customer invoicing, service calendar, accounts receivable/payable, and account reconciliations in QuickBooks.
• Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
• Schedule patient appointments, obtain insurance authorizations, process insurance forms and invoice patients for payment.
• Interpret live EKG studies for physician reference.
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Assistant office manager example responsibilities.

• Communicate Medicare and Medicaid benefits and regulations with patients.
• Provide customer service to residents and family members in Medicaid process.
• Maintain current patient demographic and insurance information, and ensure strict confidentiality of patients' records in accordance with HIPAA regulations.
• Reduce overhead by thousands of dollars for waste management and EHR yearly cost with Aprima.
• Review all diagnosis on the encounter forms to make sure that ICD-10 codes are used properly.
• Organize patient information, insurance paperwork, and patient file management; closely follow and monitor HIPAA regulations.
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