Business Operations Specialist
Operations coordinator job in McLean, VA
Title: Quality Control Analyst - Mortgage / Underwriting
Seeking a Quality Control professional with 3+ years of experience and strong mortgage underwriting and credit risk expertise. This role blends business-side underwriting knowledge with technical and documentation skills, supporting Quality Control teams through process documentation, SharePoint management, and cross-functional collaboration.
Key Responsibilities:
Create and maintain Quality Control documentation (procedures, job aids, tools)
Manage and organize SharePoint sites for QC teams
Analyze data and business processes to resolve issues of varying complexity
Coordinate and facilitate knowledge-sharing sessions with SMEs and stakeholders
Capture meeting notes, action items, and ensure follow-through
Required Qualifications:
3+ years of experience in mortgage underwriting, QC, or credit risk
Strong understanding of mortgage systems, data, and end-to-end processes
Hands-on experience with SharePoint and documentation management
Excellent written and verbal communication skills
Strong analytical, problem-solving, and critical-thinking abilities
Ability to work independently, manage multiple priorities, and meet deadlines
Experience with process mapping and continuous improvement preferred
We are an Equal Opportunity Employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity, national origin, disability, or veteran status. We value diverse perspectives and actively seek to create an inclusive environment that celebrates the unique qualities of all employees.
Technical Operations Analyst
Operations coordinator job in Springfield, VA
High Side Technology is looking to hire a Technical Operations Analyst. In this role, the Technical Operations Analyst will use his/her problem-solving skills to be the first to respond to user requests from users of our software platform. They will help troubleshoot any reported issue and identify potential solutions ensuring successful execution of their mission. The role will include both technical and user engagement support duties, ensuring successful execution of program objectives.
Key Responsibilities:
FSR Support and Coordination:
Coordinate with the Lead FSR and other members of the FSR team on the program to ensure support is provided in a professional, timely, and efficient manner
Coordinate schedules and reporting of FSR team to ensure the quality and completeness of work products (turnover logs, user reporting, checklists, etc.)
Mentor and train new or less experienced FSRs
Lead Operational Activities:
Monitor the system to ensure the system is performing as expected and services are functioning correctly
Capture reported system bugs from user feedback and error messages / anomalies discovered from performing check list tasks. Attempt to recreate and diagnose issues reported
Generate timely and accurate reports on system's performance
Triage, track, and correctly escalate to the appropriate team (FSR, Ops, Developers, User Engagement)
Perform and coordinate βFeed Activation / Deactivation and Naming Change Requests' from the Tasking Authority in a timely manner
User Support Specialist:
Cultivate strong relationships with customers, team members, and users
Develop a deep understanding of system's feature capabilities so they can leverage problem-solving skills to ensure user inquiries are resolved in a efficient way
Coordinate closely with User Engagement Team for user inquiries for follow on training requests and relaying feature requests to help shape continued evolution of the system
Identify and drive forward support efforts to improve the effectiveness and efficiency of user support
Desired Skills / Ideal Candidate:
Former Intelligence Analyst / Collection Manager with 4-6 years of Full Motion Video / Intelligence surveillance Reconnaissance (ISR) experience
Prior experience with customer site
Datacenter Operations Specialist
Operations coordinator job in Rockville, MD
About the Company: Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
About the Role: Genpact is urgently looking for a strong Consultant for one of our precious clients in USA. If you are interested kindly share profile at
Title: DC Operations Lead
Location: Rockville, MD (Onsite)
Duration: Fulltime
Responsibilities:
This is a 100% hands-on technical role (not just lead).
Exposure and working experience on AWS and Azure Preferred.
Lead the data center operations team, providing guidance, training, and support to ensure high performance and operational excellence. Act as the primary point of contact for all data center-related issues and escalations.
Oversee the daily operations of data center facilities, ensuring high availability and reliability of all systems.
Manage data center infrastructure technology stack end to end - VMWare/VxRail/Citrix/Logic Monitor/Moog Soft/AD/Azure AD SSO, Azure Security Policy/PKI/Windows & Linux Servers/Vulnerability management/Beyond Trust Password Safe and AD-Bridge/Storage & Backup tools etc.
Ensure adherence to operational standards and best practices.
Drive the major incidents and potential incidents end to end with periodic updates to client stakeholders for approvals/recommendations.
Lead, mentor, and manage a team of data center operation engineers offshore.
Provide guidance and support for professional development and performance improvement.
Coordinate and manage the team's daily activities, ensuring alignment with organizational goals and priorities.
Lead the response to data center incidents, ensuring timely resolution and minimal impact on business operations.
Perform root cause analysis and implement preventive measures to avoid recurrence of issues.
Develop and maintain incident management processes and procedures.
Plan and oversee scheduled maintenance and upgrades of data center infrastructure.
Ensure that all hardware and software components are up-to-date and functioning optimally.
Coordinate with vendors and service providers for maintenance and support activities.
Monitor and analyze data center resource usage, ensuring efficient utilization and avoiding over-provisioning.
Conduct capacity planning to support future growth and demand.
Implement optimization strategies to enhance performance and reduce operational costs.
Ensure data center infrastructure adheres to security policies, standards, and best practices.
Implement and maintain security controls to protect data and systems.
Ensure compliance with regulatory requirements and industry standards (e.g., ISO 27001, HIPAA).
Develop and implement disaster recovery and business continuity plans for data center operations.
Ensure regular testing and validation of disaster recovery procedures.
Ensure data center infrastructure is resilient and can recover quickly from failures or disruptions.
Work closely with other IT teams, business units, and stakeholders to understand requirements and deliver solutions that meet their needs.
Collaborate with vendors and service providers to evaluate and integrate new technologies and services.
Communicate effectively with stakeholders, providing regular updates on data center operations and performance.
IT Environment Monitoring
24x7 ITSM queue-based monitoring.
Triage and first-level troubleshooting based on alert severity.
Incident resolution using Standard Operating Procedures.
Vendor Coordination
Coordinate with vendors for infrastructure on public/private Cloud.
Provide vendor contact details and escalation matrix.
Citrix Architecture and Optimization
Maintain Citrix architecture and seek continuous optimization.
Participate in architecture design and planning with the steering committee.
Recommend system and end-user performance improvements.
Implement approved performance improvements.
Citrix Environment Support
Support Citrix environment and integrate with Client-specific technologies.
Order, install, update, and maintain Citrix servers and tools.
Assess, consolidate, upgrade, and manage Citrix infrastructure, including SDX appliances.
Manage NetScaler infrastructure and upgrades.
IT Service Continuity and Disaster Recovery (DR) Services
Strategy and Policy Definition
Coordination and Execution
Data Management
Testing and Reporting
DR Activation and Coordination
Review and Enhancement
Onsite and Remote Support
Onsite server support, IMAC services, and remote software installation.
Decommissioning, proactive evaluation, and datacenter assessment.
Windows Server Management & Projects
Administer and monitor Windows servers, including health checks and problem management.
Manage local users, groups, shares, and server disk/storage.
Handle event logs, vendor coordination, and performance issues.
Install and manage IIS, apply security patches, and troubleshoot clusters.
Oversee DNS, SCOM, certificate management, migrations, and server deployments.
Linux Server Administration and Projects
User Administration - Manage user accounts, environments, and home directories.
OS Package Administration - Add/remove OS packages and troubleshoot issues.
Storage Management - Create/manage file systems, logical volumes, and clean up disk space.
NIS and NFS Management - Administer NIS tables and services, install/configure NFS servers.
Network and Security - Configure/manage NTP, DNS, and implement security standards.
OS Upgrade and Patching - Upgrade/patch Linux OS, configure SSSD and AD, manage disk and security.
High Availability and Compliance - Build/configure HA environments, enforce security, and ensure regulatory compliance.
Server Builds and Management - Install/configure NIS, mail, DNS servers, and centralized syslog servers.
DC Power Tools
Tool Stack -Logic Monitor, MoogSoft, Manage Engine, Beyond Trust Password Safe, Beyond Trust AD Bridge, CommVault compliance Search, Veritas Hubstor etc. - Management and Support
Logic Monitor Administration
Installation and Configuration - Install and configure LogicMonitor Collectors and group servers for monitoring.
Monitoring and Reporting - Configure monitoring settings, create HLD/Templates/SOPs, and integrate with Moogsoft.
Maintenance and Troubleshooting - Backup/restore LogicMonitor Collectors, troubleshoot devices, and modify LogicModules.
Storage Backup & Data Management
Define performance, data segregation, backup, restore, archival, retention, reliability, encryption, security, scheduling, and access control needs.
Recommend hierarchical storage solutions (shared/dedicated, tiered storage, platforms) and procedures to meet requirements and SLRs.
Review and approve storage and backup solutions and procedures.
Procure and manage data storage infrastructure (SAN, NAS, tape, optical).
Provide and manage backup and archival consumables for Client facilities.
Maintain data set placement, manage data catalogs, and configure Nimble SAN and NAS switches.
Notify Client of any data losses or risks.
Perform data and file backups/restores per procedures and SLRs.
Qualifications we seek in you!
Minimum Qualifications / Skills
Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field. Advanced degrees or relevant professional training are a plus.
Minimum 10 years of experience in data center operations, with at least 5 years in a leadership or senior technical role.
Extensive experience in data center operations, with a proven track record of managing large-scale data center environments.
Preferred Qualifications/ Skills
Relevant certifications from Microsoft, VMWare Citrix and Storage vendors are highly desirable.
Experience with ITIL or other IT service management frameworks.
Familiarity with cloud computing and hybrid data center environments.
Excellent communication and collaboration skills, with the ability to effectively interact with technical and non-technical stakeholders at all levels of the organization.
Strong analytical and problem-solving skills, with the ability to identify root causes of issues and implement effective solutions in a timely manner.
Proven ability to work independently as well as part of a team, with a proactive and self-motivated attitude towards achieving project goals.
Best Regards,
Manohar Swamy
DTAI Hiring Team, Genpact
E:
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Connect on LinkedIn:
Equal Opportunity Statement:
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit
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Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training..
MEP Coordinator
Operations coordinator job in Washington, DC
Holder Construction, an Atlanta-based commercial construction company with operations throughout the United States, is seeking a highly motivated MEP Coordinator to join our Washington D.C team. Primary Responsibilities
Controls/power monitoring coordination including RFIs, submittals, graphics, testing, and checkout.
CX lead, including CX schedule ownership, issue tracking and closure, CX checklist readiness reviews, and overall CX communication with client, engineer, and CX provider.
Responsible for the specific mechanical and electrical construction needs of Aviation facilities (e.g., Airports) and other related construction projects.
This position will supervise all Mechanical, Electrical, and Special Systems Trade contractors and vendors involved in the project.
Coordinate all Mechanical, Electrical, and Special Systems schedules, budgets, reports, and documentation from pre-construction through close-out.
Requirements For This Position Include
5+ years. commercial construction experience with large sophisticated mechanical and electrical systems.
Position requires extensive experience managing the construction of aviation projects and complex electrical and mechanical infrastructure projects.
Candidate must have experience in developing project scopes and schedules, coordinating change orders and RFIs, managing and tracking project budgets, and cost control.
Strong experience managing professional relationships with owner's representatives, architects, engineers, and clients while supervising trade partners and vendors is a priority.
Discrepancy Coordinator
Operations coordinator job in Washington, DC
Responsibilities:
Assist in tracking differences between orders, deliveries, and invoices using established tools and procedures.
Help maintain accurate records of all materials delivered to the site, working closely with the production team.
Enter and verify cost information in the SAP system as directed.
Support the identification and reporting of discrepancies between invoices and order details (such as quantity or price).
Communicate regularly with operational staff, finance team members, and suppliers as required.
Assist in processing invoices, credit notes, and rebates after confirmation with the production team.
Work with the supply chain team to help resolve any differences due to supplier errors.
Support problem-solving activities with guidance from procurement, cost controllers, and supply chain staff.
Help ensure suppliers are paid on time by completing assigned tasks promptly.
Required Skills
Essential:
Rigorous and detail-oriented
Good organizational skills to meet key deadlines
Ability to maintain positive relationships with all stakeholders
Strong cross-functional communication skills
Good knowledge of Excel
Desirable:
Financial accounting background
Familiarity with SAP
Experience in construction projects
Member Service and Operations Associate (retail)
Operations coordinator job in Washington, DC
Job Description
We are seeking a dedicated and enthusiastic customer service professional to join our team! This role is pivotal in ensuring a seamless shopping experience for our customers and online shoppers. If you have a passion for customer service and thrive in a dynamic eCommerce environment, we want to hear from you!
Our DAR Insignia Store sells jewelry quality pins and related items to members. The National Society formally adopted its distinctive Insignia badge and ribbon in 1891, and the original design has never changed.
A member's first Insignia purchase is often the DAR Member's Starter Set, which includes a 6" ribbon, engraved Chapter Pin, engraved Patriot Ancestor Bar, and Insignia Badge. Over time, members can add additional pins to reflect service work accomplished, offices held, committees joined, and donations made. Each member's personal Insignia collection is unique and special to her.
Primary Responsibilities:
Guides and assists members in making purchases from all shopping channels (i.e. online, mail, phone)
Respond to customer inquiries via phone and email regarding orders, products, and issues.
Create, verify, and qualify new orders using our POS system.
Travel to on-site pop-up stores to interact directly with our members.
Resolve customer problems efficiently and with a professional manner.
Provide assistance with inventory management which includes the processing of incoming inventory and maintaining up-to-date knowledge of Insignia materials and products.
Assisting with engraving and order fulfillment when necessary.
Qualifications and Needed Skills:
Minimum of two years of relevant experience in retail or an eCommerce customer focused environment.
Direct experience with POS systems and eCommerce platforms required. A good working knowledge of MS Office and spreadsheet software will be needed.
Must possess a solid understanding of order processing and fulfillment which should include shipping and receiving.
Strong self-direction and the ability to take ownership of tasks, adapting to changing priorities.
Excellent oral and written communication skills and the ability to communicate effectively with a wide range of customers.
Will be required to travel to attend and run pop-up shop events (30% - 40% during peak conference season). It will be necessary to lift up to 50 lbs., with or without accommodations, for short periods of time. A valid driver's license is desired.
Perks and Pay:
Hiring range is between $22.00 - $25.00 per hour, based upon skills and experience.
We offer both paid vacation and paid sick leave, up to 12 days each for 1st year of employment and observe 14 holidays.
Medical/RX, dental, and vision benefits.
HSA with employer contribution if enrolled in the HDHP option.
Employer-paid life insurance/AD&D and Long-term disability insurance.
Flexible spending accounts (health and dependent care).
403(b) retirement plan with an employer match that is fully vested.
Free tickets to Constitution Hall events which includes comedy shows and musical performances.
As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences, and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental, or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. The DAR will not tolerate discrimination or harassment based on any of these characteristics.
Job Posted by ApplicantPro
Events and Operations Associate
Operations coordinator job in Washington, DC
Founded in 1921, the Society for Science (Society), is a champion for science, dedicated to expanding scientific literacy, effective STEM education, and scientific research. Through its world-class competitions, including the Regeneron Science Talent Search, the Regeneron International Science and Engineering Fair, the Thermo Fisher Scientific Junior Innovators Challenge, and its award-winning magazines, Science News and Science News Explores, the Society, a nonprofit 501(c)(3) membership organization, is focused on promoting the understanding and appreciation of science and the vital role it plays in human advancement: to inform, education, and inspire.
Position Overview
The Society is looking for an Events and Operations Associate to support the Events and Operations (E&O) team. We value strong analytical and interpersonal skills, and the ability to contribute to a fast-paced environment as an individual and as part of a team.
To perform the job successfully, this candidate must be able to juggle competing priorities in a fast-paced environment, have excellent customer service skills and be able to interface well with internal and external partners, be well-organized and task driven, and have experience in meeting and event planning and/or logistics.
This position will report to the Chief of Event Planning and Operations.
This is a non-exempt position.
Job Responsibilities
Provide administrative and logistical support to the E&O department to perform their duties associated with the suite of science education programs in addition to another 50 meetings and events executed by the department annually.
Placing catering orders including proofing BEO's
Setting up direct billing with hotels and vendors
Planning and executing social events including tours, private dining, dance parties, and other outings for students and teachers
Building and placing branding elements and signage
Organizing and accounting for materials on site
Inventorying materials upon return to warehouse
Setting up meeting rooms and/or ensuring that spaces are set according to maps and plans
Provide data support such as maintenance of program and production schedules
Create and manage rooming lists
Serve as the liaison for housing registration and sub-block coordination with the Society's housing and sourcing vendor
Reconcile hotel and other large billings as well as mitigate billing discrepancies.
Support small meetings on site helping to set up and strike and supporting team members as needed
Support monthly town halls including emcee duties
Provide customer service to internal and external stakeholders
Coordinate hotel stays for guests of the Society throughout the year
Provide administrative support to the Chief of Event Planning and Operations
Support mailings, materials, and asset management and cover the switchboard when needed
Attend all education programs in person. Travel and onsite support is mandatory for this position including 2 dedicated weeks in March, 2 weeks in May and 2 weeks in October plus at least 6 additional weekends throughout the year
Qualifications
Motivated self-starter and willingness to learn
Must be able to manage and perform against deadlines
Exceptional communications skills, both written and verbal
Ability to develop rapport with colleagues and external clients.
Must have excellent technical skills
Demonstrated time management skills
Technologically savvy
Ability to problem-solve and follow directions
Must have a valid driver's license and ability to drive large vehicles
Must be able to lift 30 pounds
Affinity for the Society's mission
Supervisory Responsibility
None
Work Environment
While performing the duties of this job, the employee usually works in an office setting. Our offices are currently located near the Dupont Circle and Farragut North Metro stations.
Position Type and Expected Hours
This is a full-time, non-exempt in-person position-5 days per week. This is a full-time, non-exempt in-person position-5 days per week. Normal business hours are Monday through Friday, 8:30 AM - 5:00 PM Eastern, with core hours of 10:00 AM - 3:00 PM Eastern.
Required Education and Experience
Undergraduate degree required
Computer proficiency including Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) and Adobe products
General accounting skills are helpful
Event/project management education/experience is preferred
Salary
The salary range is $50,700-$57,000
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to operate a computer and other office equipment.
Additional Information
Society for Science has mandated the COVID-19 vaccine for employees coming into the office and attending Society events. Exceptions to the vaccine requirement may be provided to individuals for religious beliefs or medical reasons.
How to Apply
Submit a professional resume and cover letter to be considered for this position.
Please apply through Applicant Pro:
EEO Statement
The Society is an Equal Employment Opportunity Employer
Society for Science & the Public is committed to equal employment opportunity. In order to provide equal employment and advancement opportunities to all individuals, the Society does not discriminate against employees or applicants for employment onany legally recognized basis, including but not limited to: veteran status, race, color, religion, gender, marital status, sexual orientation, gender identity or expression, ancestry, national origin, disability, personal appearance, family responsibilities, matriculation, political affiliation, age and/or any other categories protected by the laws of the United States or the District of Columbia.
Other Duties
Please note this job description is not designed to cover every duty, responsibility and activity that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Loan Operations Associate I
Operations coordinator job in Columbia, MD
Job Title: Loan Operations Associate I This assignment requires a basic understanding of loan products and foundational loan industry experience. The Loan Operations Associate I supports our customers' loan servicing needs and contributes to the development and improvement of all processes, as well as to the objectives of the team and business. The incumbent directly faces internal and external customers and prioritizes delivery of an excellent experience, using strong communication and diplomacy skills, while simultaneously managing a variety of standard loan servicing activities.
Position Accountabilities:
Ability to work effectively with minimal supervision and be a team player
Responds to inquiries relating to his or her particular area or to requests from customers and other Bank personnel within given time frames and within established policy and service level agreements
Supports other teammates within the team
Understanding assigned process and procedures as it relates to the job task
Adhere to all applicable laws and regulations governing bank operations, including compliance with the Bank's BSA/AML Policy and Procedures
Ensure excellent service is provided to our internal partners and customers
Identifies and resolves issues within assigned function
Performs all other job duties as assigned
Provide high degree of professionalism and confidentiality in handling and having access to sensitive information
Takes accountability for entire process from receipt of work to resolution and closure; provide recommendations on areas of opportunities
Ensures daily production goals are met and maintains quality
Participate on assigned projects
Comply with dual control standards as required
Identify risk and escalate concerns through proper channels
Develop and maintain knowledge of bank products, services, including other lines of business
Ability to learn and adapt to changing procedures and systems
Provide quality customer service by answering incoming calls regarding a wide range of questions and inquiries
Perform basic account maintenance
Perform basic customer transactions
Balance OTE transactions
Ensure CIP/CDD information is updated in the Core when new information is delivered
Process loan payoffs
Manages all incoming and outgoing mail
Provide pay off letters, loan verifications, and letters of guaranty
Process loan file intake activities and prepare for offsite storage
Process basic collateral perfection documentation.
Qualifications
Education & Experience:
High School diploma or equivalent required
Minimum 1 year of operations or related experience
Banking/accounting/finance experience preferred.
Knowledge & Skills:
Experience with MS Office Suite
High level of accuracy and great attention to detail
Excellent customer service skills
Excellent oral and written communication skills
Detail oriented and quality focused
Flexible, able to adapt to change
Ability to prioritize tasks and meet deadlines.
Additional Information
Thanks & Regards,
Praveen Kumar,
Sr. Recruiter
Zillion Technologies Inc
E-mail: **************************************
Phone: ************
Easy ApplyOperations Associate, Jackpocket (Part Time)
Operations coordinator job in Washington, DC
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers.
What you'll do as an Operations Associate
Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.
Keep our systems updated with real-time customer order statuses and tracking information.
Streamline and organize workflows to meet daily objectives and hit deadlines.
Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.
Step in to support various operational projects as they arise, contributing to the team's overall success.
What you'll bring
Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.
Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
Exceptional customer service, communication, and time management skills.
Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US hourly rate for this part-time position is 19.00 USD, plus benefits as applicable. The compensation information displayed on each job posting reflects the compensation for new hires for the position across all US locations. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary rate and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyEnterprise Operations & Risk - Risk & Control Assurance Advisor ("Change Maker")
Operations coordinator job in Washington, DC
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home.
Job Description
As a valued contributor to our team, you will advise the team on methods, models, and analytical templates used for assessing and identifying potential risks that may threaten our reputation, safety, security, and/or financial success, as well as work with management and team members in communicating and collaborating with key stakeholders across the enterprise, and understand business objectives.
THE IMPACT YOU WILL MAKE
As an Advisor within the Chief Controls Office (CCO), you will lead crossβenterprise initiatives that strengthen Fannie Mae's control assurance, risk transparency, and operational capacity. You'll influence without formal authority, drive consensus in ambiguous environments, and convert complex risk and control objectives into clear, measurable outcomes-spanning audit remediation, governance integration (FLR/CRCD), and tool-enabled capacity tracking.
The Enterprise Operations & Risk - Risk & Control Assurance Advisor ("Change Maker") role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
* Collaborate with team to evaluate and advise on the impact of proposed risks to the enterprise.
* Review processes to reduce risk using rigorous analysis.
* Partner with team to review and provide feedback to management on resolutions and control guidelines.
* Partner with the team to review, develop business strategies, and make decisions that will drive success in the face of shifting consumer behaviors and regulations.
* Advise team on the application of methods, models, and analytical templates used to determine business areas that pose potential risks to the enterprise.
THE EXPERIENCE YOU BRING TO THE TEAM
Minimum Required Experiences
* 6 years
Skills
* Experience gathering accurate information independently from a variety of sources to explain concepts and answer critical questions
* Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.
* Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
* Experience identifying, selecting and driving implementation of strategic options, and identifying resources to meet the defined objectives
* Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict
* Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
* Experience helping an organization to plan and manage change in effort to meet strategic objectives
Desired Experiences
* Bachelor degree or equivalent
Skills & Experience
* Led an implementation of a process or made an enterprise wide change
* Ownership & Execution: Demonstrated ability to lead risk and control initiatives end-to-end-turning frameworks into operational reality without over-reliance on consensus.
* Governance & Assurance Expertise: Understanding of Lines of Defense and governance models; skilled at embedding clarity through standards, QA protocols, and evidence requirements.
* Data-Driven Decision Enablement: Proficient in leveraging tools and analytics (e.g., Apptio, dashboards) to create transparency on capacity, cost drivers, and risk prioritization.
* Risk Intelligence & Advisory: Strong grasp of RCSA, KRIs, automation, and continuous monitoring-able to communicate trade-offs and cost-benefit insights to influence business decisions.
* Executive-Level Communication: Frames complex risk topics into concise, actionable narratives for senior leaders; drives alignment while maintaining accountability for outcomes.
Tools
* Experience with eGRC tools
Key Outcomes & Accountabilities
* Accountability for Risk & Control Integrity: Ensure remediation, testing, and assurance processes are executed with clear standards and closure criteria.
* Governance Clarity: Integrate frameworks and decision rights to eliminate ambiguity and strengthen oversight.
* Transparency & Insight: Deliver reporting and analytics that provide executives with a clear, actionable view of control effectiveness, capacity, and risk trends.
* Operational Efficiency: Transition programs from one-off efforts to sustainable BAU processes-streamline controls, embed automation, and prevent complexity creep.
* Continuous Improvement: Drive adoption of QA, KRIs, and automation to enhance reliability, reduce cost, and improve decision usefulness.
Core Competencies
* Influence & reasoned persuasion. Consistently moves complex programs forward through logic, facts, and stakeholder engagement-reβaligns targets/timing as enterprise priorities evolve.
* Hypothesisβdriven problem solving. Frames working hypotheses in ambiguous contexts; secures consensus or pivots quickly to stronger hypotheses while maintaining momentum toward the broader objective.
* Systemsβlevel focus & organization. Stays organized at scale; keeps teams focused on higherβorder outcomes across multiple workstreams and time horizons.
* Network building. Cultivates crossβfunctional influence networks (1LoD/2LoD/IA, FLR/CRCD, tech/data teams) to unblock decisions and sustain program velocity.
Enterprise Risk - Risk Management - Advisor
$ 138,000.00 - 180,000.00 a year
Qualifications
Education:
Bachelor's Level Degree (Required)
The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.
For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.
Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form.
The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here.
Requisition compensation:
138000
to
180000
People Operations Specialist
Operations coordinator job in Bethesda, MD
The People Operations Specialist is a vital partner in managing the employee lifecycle, from the interview stages to offboarding. This role is responsible for ensuring a seamless, compliant, and positive experience for all employees throughout their journey. The ideal candidate is a highly organized, detail-oriented, and proactive individual with exceptional communication skills and a deep commitment to supporting a positive and effective work environment. This hybrid position is based at our Bethesda, MD headquarters office.
Responsibilities
* Collaborate with the Talent Acquisition team to schedule interviews, prepare offer letters, and coordinate background checks and reference checks.
* Conduct virtual and in-person new hire orientations and serve as the main point of contact for new employees.
* Ensure all new hire paperwork, including I-9 documentation, is completed accurately and on time.
* Partner with the HR team to create new electronic employee files and ensure all new hire data is accurately entered into ADP WorkforceNow.
* Process all employee changes, including promotions, transfers, and title changes, ensuring data is accurate and up-to-date in the HRIS.
* Maintain and audit employee personnel files to ensure compliance with company policies and legal requirements.
* Generate and analyze reports related to employee data, turnover, and other key HR metrics.
* Coordinate and manage the employee offboarding process, including scheduling exit interviews, processing final pay, and ensuring the timely return of company property.
* Prepare and process all separation-related paperwork, including benefit information.
* Communicate effectively with departing employees and internal departments to ensure a smooth and respectful transition.
Qualifications
* Bachelor's degree in Business Administration, Communications, Human Resources, or related field (or equivalent experience).
* 4+ years in a dynamic administrative or operational support role.
* Ability to manage multiple workstreams and maintain attention to detail in a fast-paced environment, ensuring operational deadlines and project milestones are met without compromising quality.
* Tech-savvy with mastery of Google Workspace; familiarity with ATSs, ERPs, or CRMs.
* Experience with Project Management tools (e.g., Asana, Monday.com) and collaboration platforms (Teams, Slack, Zoom); comfort using AI tools for efficiency.
* Proven success in managing complex schedules and logistics, including stakeholder calendars, large-scale meetings, customer workshops, and/or new hire setups.
* Exceptional written and verbal communication skills, capable of acting as the primary point of contact for stakeholders, facilitating cross-departmental alignment, and drafting high-level correspondence on behalf of leadership.
* Unquestionable integrity with the ability to maintain strict confidentiality regarding sensitive corporate strategy, personnel changes, legal matters, and financial information.
The compensation package for this full-time position includes a base salary range of $62,000 - $72,000. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition to cash compensation (base salary and, where applicable, incentive or overtime pay), Brivonians enjoy a robust benefits and perks package tailored to their work location. Learn more at ****************************
Project Coordinator (Training Support Administrator)
Operations coordinator job in Washington, DC
General Job Information This position is in the Office of the Chief Technology Officer (OCTO), Tech Enablement and Customer Experience. The mission of OCTO is to direct the strategy, deployment, and management of DC Government technology with an unwavering commitment to IT excellence, efficiency, and value for government, residents, businesses and visitors. The incumbent serves as a Project Coordinator, responsible for ensuring the smooth and effective delivery of IT training for District government employees and OCTO staff. This position provides essential administrative, communication, logistical, and technical support to Tech Enablement's Digital Services Training Program.
Duties and Responsibilities
Manages user accounts, course enrollments, and training records within the Learning Management System (LMS). Maintains training records, prepares reports and presentations, manages training requests, responds to inquiries, and provides excellent customer service. Creates and edits knowledge articles within the Knowledge Base Platform to share information across the organization. Develops course registrations, answer routine inquiries regarding courses, schedule courses, and create surveys to evaluate an organization's training needs. Enters data and produces reports on training statistics, inventory levels, or assessments of the programs and instructors.
Provides technical support during training sessions, set up meeting invite settings, and assist with online training platforms and virtual meeting tools (e.g., Zoom, Webex, Microsoft Teams). Schedules training sessions, reserves training facilities, coordinates logistics, manages training materials, tracks registration and attendance, and coordinates with instructors and participants. Provides wide-ranging technical and operational support in designing, developing, promoting, and evaluating training and related initiatives, programs, and events. Performs an ongoing review of training materials and communications to ensure that business needs are met. Identifies unusual problem areas and makes appropriate recommendations for resolution. Assists in the development of administrative policies and procedures for the program to facilitate accomplishment on a timely basis. Identifies opportunities to improve training processes, keeps abreast of training technologies and best practices. Performs other related duties as assigned.
Qualifications and Education
Applicants must have at least one (1) year of specialized experience equivalent to at least the CS-11 grade level, or its non-District equivalent, gained from public or private sector. Specialized experience is defined as experience that equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position, and is directly related to, Project Coordinator work. The applicant must possess skills IT support, training administration, or a related field, along with experience administering Learning Management Systems (LMS) in order to effectively manage and maintain online courses, ensuring smooth delivery of courses, and tracking learner progress.
Licensures and Certifications
None
Working Conditions/Environment
The work is performed in an office setting.
Other Significant Facts
Tour of Duty: Varies
Pay Plan, Series and Grade: CS-301-12
Type of Appointment: Career Service - Regular Appointment
Promotion Potential: No known promotion potential
Collective Bargaining Unit (Non-Union): This position is not in a Collective Bargaining Unit
Position Designation: The incumbent of this position is subject to enhanced suitability screening pursuant to Chapter 4 of D.C. Personnel Regulations, Suitability-Security Sensitive.
This position is classified as "security sensitive" due to the position's duties and responsibilities.
EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.
Drug-Free Workplace: The District of Columbia government maintains a drug free work environment policy. All District employees are subject to post-accident/incident and reasonable suspicion drug and alcohol testing.
For more information regarding the District of Columbia, OCTO and additional benefits of employment, please see the links below:
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(SOO) Intel Ops Support Adv (TS/SCI with Poly Required)
Operations coordinator job in Chantilly, VA
GCI embodies excellence, integrity and professionalism. The employees supporting our customers deliver unique, high-value mission solutions while effectively leverage the technological expertise of our valued workforce to meet critical mission requirements in the areas of Data Analytics and Software Development, Engineering, Targeting and Analysis, Operations, Training, and Cyber Operations. We maximize opportunities for success by building and maintaining trusted and reliable partnerships with our customers and industry.
At GCI, we solve the hard problems. As a SOO, a typical day will include the following duties:
A Senior-level SOO to lead day to day operation support and provide professional guidance. The SOO will be responsible for program management of multidisciplinary teams whose member have both technical and non-technical backgrounds. An ability to learn new topics and develop solutions to cutting-edge problems is required to work at this level. A successful candidate will excel in a multidisciplinary team environment, working symbiotically with members from each section of the blended team.
Tasks:
The organization will oversee the entire process of managing human intelligence recruitment cases from start to finish.
The organization will analyze available data to identify potential opportunities for operations use.
The organization will build and maintain partnerships with internal stakeholders and external partners.
Requirements:
Demonstrated experience in a senior operations role supporting intelligence gathering and case management activities.
Demonstrated experience in drafting and editing written materials, including complex reports and correspondence.
Demonstrated experience collaborating with global stakeholders and external partners.
Demonstrated experience in briefing to a wide variety of audiences and excellent communication skills (written and verbal).
Desired Skills:
Demonstrated experience in supporting technical operations and initiatives.
Strong language skills in Farsi, with experience in using the language in a professional setting.
Demonstrated experience in a technical field such as computer science, engineering, or cybersecurity.
Education Requirement
BA/BS (or equivalent experience)
Experience Requirement
8-10 years of experience
*A candidate must be a US Citizen and requires an active/current TS/SCI with Polygraph clearance.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Operations/Outreach - USPACOM Support
Operations coordinator job in Chantilly, VA
What do you get when you bring together a team of bright individuals and place them into an environment where βworkβ means making a difference in the lives of people across the globe?
You get Sciolex Corporation, a fast-growing defense contractor focused on providing the U.S. Government a level of service that surpasses the epitome of excellence. Our core services include systems engineering technical advice, technical support, and administrative assistance. From our humble beginning as a small Service Disabled, Veteran Owned Small Business in Chantilly, VA, Sciolex Corporation is now the home for over 1,000 employees across the U.S.
Over the past 19 years, Sciolex Corporation has constructed an environment that celebrates diversity and encourages a positive work/life balance, all while supporting government missions that our employees are proud to be a part of. When you work for Sciolex Corporation, you are working for a stable company that values you and is committed to ensuring you receive the utmost employee care.
LOCATION: Westfields
Responsibilities
Forward assigned staff will be assigned to a specific customer and will serve as the DNRO personal representative.
Resident outreach staff assigned to broad command responsibilities will serve as the link between forward assigned staff and NRO.
Understand User needs and identify capability gaps.
Provide situational awareness of User need to the NRO and IC.
Educate Users on NRO Systems, Capabilities and Corporate Strategies.
Provide Users with the Opportunity to influence NRO decisions. Enable Rapid Response with an Enterprise Solution. -- Deploy on short notice to support worldwide crisis/contingency operations.
Act as single point coordination node between NRO and USPACOM for support activities, either direct or through the NRO Field Rep program.
Research, collect, and coordinate USPACOM requirements, and translate them into process or technical solutions and support through partnerships with other directorates within the NRO and other offices within MID.
Facilitate national systems support for current and contingency operations and major joint or multi-national exercises; able to backfill and augment NRO FR to USPACOMJIOC; serve in 24/7 watch rotation at USPACOM JIOC when required for real world or exercise operations.
Provide direct training to operational and tactical users on nation systems capabilities, tasking, and exploitation, and provide subject matter expertise for SIGINT and related operations and analysis tools (GALE, MIST, etc.) for National Programs Group.
Evaluate NRO developed capabilities, services, and systems for application to USPACOM problem sets, and provide recommendations for use. Support government NRO engagement coordination lead for USPACOM.
Provide administrative support, as required, for NRO FR contractors.
Qualifications & Physical Requirements
Broad understanding of full range of NRO products and services.
Ability to relate the NRO mission to specific client's requirements.
Ability to build trust and reputation as an honest broker.
Ability to communicate customer requirements to the NRO and NRO capabilities to the customer.
Bachelors and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience. Relevant experience to be substituted in lieu of degree.
Active Top Secret/SCI clearance with Polygraph
Business Analysis Expertise
Strong communications and coordination skills
Robust problem-solving and Leaderships Experience
Knowledge of Agile Project Management methodologies
Demonstrated understanding of cloud computing technologies
Knowledge of cloud software development
Experience documenting requirements, user stories, and use cases.
Experience with government program management, readiness, program control and budgeting
Developing engaging business plans to approach new customers.
Management and monitoring of marketing and engagement campaigns. Continuous evaluation to ensure the effectiveness.
Ability to work in a fast paced, dynamic, and team environment.
Create engaging marketing plans for new products and services.
Monitor the ongoing marketing campaigns and plan on making them more effective.
Msn--Functional Supervision experience, 6+ years experience as SME or Management in Field and College Degree.
O-2 or O-3 or E-7, E-8 prior military. Support--10+ years of experience or College Degree in field.
Auto-ApplyAccount Operations Outside Specialist II (Manheim)
Operations coordinator job in Elkridge, MD
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
* Perform various clerical and administrative duties relating to vehicle recon fulfillment.
* Receive in bound vehicle and registration information from customers requesting reconditioning services for their units.
* Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order.
* Evaluate reconditioning needs and provide timely and accurate quotes.
* Perform walk around of the units and evaluate cosmetic reconditioning needed.
* Estimate cost for cosmetic repairs and discuss with customer to gain approval. Record the outcome in the appropriate tools.
* Coordinate with the reconditioning shop areas for vehicle repairs and post charges to appropriate account in a timely manner.
* Create and maintain charges associated with reconditioning fees related to these accounts.
* Perform a check for recalls on all units and note the results in the appropriate tool.
* Work with P&P and Accounting staff to ensure payment for billings or accounts receivable are received timely and posted as well as contact customers for reconciliation of discrepancies, when required.
* Build deep service relationships with customers.
* Manage customer's expectations of recon fulfillment activities through proactive communications.
* Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems.
* Be knowledgeable of customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information.
* Enter all pertinent information into AS400 and other tools for approved work requested by customer.
* Utilize the AS400/VCF systems to monitor and track vehicle repairs.
* Communicate and schedule repairs/enhancements with Recon Shop management.
* Monitor vehicle through reconditioning fulfillment process to ensure timeline commitment is met.
* Review completed work ensuring customer quality standards are achieved and/or exceeded.
* Soft sell additional services to dealers upon delivery of existing work.
* Follow up with customer to confirm completion and satisfaction.
* Work with finance/local management to ensure customers are charged and A/R is timely collected.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by management
Minimum Qualifications:
* High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field.
* Safe drivers needed; valid driver's license required.
* Prior experience vehicle reconditioning and or general auto body knowledge required.
* Self-starter with ability to work with minimal supervision.
* Ability to handle multiple tasks simultaneously.
* Team-based interpersonal skills.
* Excellent verbal and written skills.
* Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
Work Environment:
* Exposure to outdoor elements, including extreme heat and cold.
* Moderate noise level.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyO&M Project Coordinator (ON-SITE - Arlington, VA) - CONTINGENT
Operations coordinator job in Arlington, VA
The Work:
As an Operations & Maintenance Project Coordinator, you will serve as the central hub for all service orders, preventive maintenance, and corrective maintenance activities, ensuring work is accurately logged, prioritized, and dispatched in accordance with mission-critical timelines and Project Work Statement (PWS) requirements. In this role, you will manage Computerized Maintenance Management Systems (CMMS) and Government Resident Management System (RMS) such as WebTMA, Maximo, Quicx, or Government Furnished Equipment (GFE) platforms.
This position is located ON-SITE with our customer in Arlington, VA.
Key Responsibilities:
Receive, log, and track all incoming Service Orders (SOs), Work Orders (WOs), and Preventive Maintenance (PM) tasks.
Dispatch tasks to the appropriate technicians, subcontractors, or supervisors.
Input and maintain data in CMMS (e.g., WebTMA, Maximo, QuicX, IWMS, GFE-provided RMS).
Update work status, labor hours, materials used, and completion notes ensuring that all records meet Government audit and reporting requirements.
Serve as the central point of contact between Project Manager, Government COR, technicians, and subcontractors regarding work status.
Track labor utilization, overtime, and contract compliance for reporting to the Project Manager.
Ensure all required PWS attachments (e.g., SO log, Preventive Maintenance schedule, QC deficiency log) are accurate and up to date.
Validate that labor and material hours match contractual CLIN billing requirements.
Provide data for Contract Deliverables (CDRLs) and assist with Government inspections or audits.
Minimum Qualifications:
Must have a High School Diploma or equivalent and at least 4 years of experience in an administrative, facilities, maintenance, or work control role.
Requires familiarity with maintenance / operations terminology, work order processes, and preventive / corrective maintenance scheduling.
Must have experience using a CMMS (e.g., Maximo, Tririga, Archibus, Quicx, BUILDER).
Requires an understanding of work classification (emergency, urgent, routine) and PWS-driven timelines.
Must have excellent scheduling and project database management skills.
Citizenship/Clearance Requirements:
Must be a U.S. Citizen and be able to obtain and maintain up to a Top Secret clearance due to our customer requirements and the nature of the work that we do.
Preferred Qualifications:
An Active Secret or higher Security Clearance.
Advanced experience with CMMS including reporting, Preventative Maintenance scheduling, and KPI dashboards.
Proficiency in Government RMS or equivalent reporting systems.
Strong Excel skills (pivot tables, VLOOKUP, formulas for tracking labor/material costs).
Working knowledge of Preventive Maintenance standards (ASHRAE 180, OEM schedules, UFC).
Familiarity with contract compliance requirements (CLIN structures, CDRLs, PWS-driven timelines).
Experience handling construction documentation.
Basic knowledge of building systems (HVAC, electrical, plumbing, BAS/UMCS terminology).
Physical Considerations:
Must be able to walk construction sites with uneven surfaces, carry up to 25 lbs., climb stairs and ladders, and work both indoors and outdoors in severe weather conditions, in confined spaces, and in dust generating environments.
Must be able to maintain spatial awareness and comply with safety standards while working near mechanical and electrical building equipment and systems.
Must be able to wear Personal Protective Equipment (PPE) where required.
Who is Chinook?
Chinook Systems, Inc. is a leader in delivering lifecycle energy security solutions to mission critical government and commercial facility Owners. We specialize in the engineering, construction, commissioning, and operations of intelligent, cyber secure, code compliant, and energy efficient building systems. Our solutions save millions of dollars in utility costs, reduce harmful emissions to the environment, and mitigate cyberβattacks on facilities. Chinook provides motivated employees with the opportunity to advance in a fastβgrowing, innovative, entrepreneurial, and collaborative work environment.
Equal Employment Opportunity Statement:
Chinook Systems Inc. is an Equal Opportunity Employer. We do not discriminate against anyone because of their differences, such as age, disability, ethnicity, religion, national origin, gender, gender identity and expression, or sexual orientation.
Chinook is committed to providing veteran employment opportunities to our service men and women.
Account Project Coordinator
Operations coordinator job in Ellicott City, MD
This junior/mid-level position will be working in a fast-paced environment and be responsible for the management & oversight of the assigned project implementations and account portfolios for insurance and healthcare administration programs. This includes managing clients' expectations and developing a trusted relationship while offering consultative and strategic insights and solutions. The successful candidate will serve as a subject matter expert on HCI's products, programs, and technology. As an advocate for both the customer and HCI, they will obtain feedback for the growth of the account and the platform.
This position requires excellent customer communications skills as the liaison between the client and our team to analyze, facilitate, track, test, and successfully deliver tasks & projects to timely completion. It is also important to be organized, detailed-oriented, and be able to deliver quality deliverables. The is a hybrid workplace position, located in Ellicott City, MD (preferred) and remotely.
Qualifications/Competencies:
The successful candidate will be a very self-motivated self-starter with high attention to detail and who enjoys the challenges of learning new skills in a fast-growing, hi-tech company.
Computer proficiency and technical aptitude with the ability to use Microsoft products, including Word, Excel, and PowerPoint required
Bachelor's degree or related work experience is required
Must be able to effectively manage and complete multiple issues simultaneously
Must possess excellent written and oral communication and organizational skills
Proven ability to work effectively in a team environment with associates
Effective planning and priority setting. Ability to manage several projects simultaneously while working under pressure to meet deadlines
Excellent problem solving, strong analytical skills, and a thorough knowledge of plan designs
Experience with HRIS and benefits database systems or other relevant technical platform is preferable
1-2 years experience with project administration, account management, and/or project management
1-2 years experience working in the US healthcare or insurance industry is preferable
Professional IT experience is a plus but not required
Travel to client meetings or HCI facilities may be needed on occasion
Primary Responsibilities:
Manage client account portfolio or support in a larger team environment to drive client satisfaction and deliver and drive projects to successful completion
Own and manage client interactions to ensure year to year renewals
Ensure client needs are being met and understood by each department in the company, including handling client interactions, working to find solutions, and coordinating with other internal divisions to ensure clients have the best experience with HCI.
Provide consultation for program and solution enhancements, inform client of the availability of new services, and seek new business opportunities
Connect with key business executives and stakeholders to provide effective communications and identify new business opportunities for growth
Facilitate meetings, communicate to all interested parties, and mitigate risks daily
Identify and solicit information from multiple stakeholders
Document, organize, maintain, and perform the work for assigned projects
Able to communicate issues, gaps, and questions related to the project requirements and questions to the internal team
Test and validate deliverables to ensure that requirements meet specifications
Present demonstrations and train customers in person or online
Travel to client meetings or HCI facilities may be needed on occasion
Handle administrative and organizational tasks, priorities, and resourcing for the project team to keep the project on track
Perform other duties as assigned
Healthcare Interactive Inc. is an equal opportunity employer.
Healthcare Interactive, Inc. (HCIactive) is the progressive leader in delivering full insurance lifecycle solutions for Health Systems, TPAs, Brokers, MAs, Insurers and their customers. Our integrated insurance workplace platform, coupled with results-driven enrollment, population health and plan management programs, provides the support needed to maintain compliance, mitigate risk, drive engagement, and control costs for our clients.
Our employees are the cornerstone of our success and we are looking for dynamic individuals to join our team. We have an excellent and unique opportunity to work in a high technology company in the insurance & healthcare industry to gain marketable specialties and skills. In this position, you will be mentored by our implementation and account management team. This position will allow you a sneak peek into two different critical functional roles in the company. With hard work, determination, and results-driven success, you will be able to select your career path and be rewarded accordingly.
Top 20 Insurance Technology Solution Company - (CIOReview)
Top 10 Employee Wellness Solution Provider - (HR Tech Outlook)
Project Coordinator
Operations coordinator job in Lorton, VA
Benefits:
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Job Description:At FASTSIGNS of Springfield, we are seeking a dedicated Project Coordinator to join our team. The ideal candidate will be responsible for maintaining and growing relationships with our valued national clients, planning, executing, and closing our installation work. A project coordinator is always interested in proactive improvement of our processes, adherence to said processes, and training and coaching teammates on their journey. This is a FULL TIME position, Monday - Friday, 8 am - 5 pm. Check out more about us here: **************************************************
Key Responsibilities:
Project Planning: Oversee signage projects from design to installation, creating clear plans that outline objectives, timelines, tasks, and resources.
Resource & Budget Management: Manage project resources and budgets to achieve objectives and maximize profitability.
Risk Management: Identify risks and develop mitigation strategies, including contingency planning.
Communication & Stakeholder Management: Coordinate with clients, sales, and contractors, serving as the main communication contact to ensure aligned expectations.
Leadership & Team Management: Lead and motivate project teams, handle personnel selection and training, and make necessary reassignments.
Quality Assurance & Progress Monitoring: Conduct site inspections, monitor progress and quality standards, and hold status meetings.
Documentation & Reporting: Ensure timely completion of project documents, update systems, and report status to stakeholders.
Project Closure & Evaluation: Oversee project completion, hand over deliverables, and conduct evaluations to improve future processes.
Other Duties: Support marketing events, back up the General Manager and Sales Team, and perform other assigned tasks.
Qualifications:
Demonstrated Initiative and self motivated.
Proven experience in project management, construction, customer service, or a related field.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to manage multiple client accounts and prioritize effectively.
Proficiency with CRM software and other electronic business tools (g-suite).
Benefits:
Competitive salary with performance-based incentives, bonus and commissions.
Health, dental, and vision insurance.
401K and 401K matching
Personal Time Off and Holiday Pay.
Opportunities for professional development and career growth.
Supportive and dynamic work environment.
Compensation: $20.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyProfessional Learning Series Coordinator - Grant Funded (Job # 3030)
Operations coordinator job in Prince Frederick, MD
Calvert County Public Schools Calvert County, MD NOTICE OF VACANCY INTERNAL CANDIDATES ONLY June 9, 2025 Professional Learning Series Coordinator - Grant Funded (Job # 3030)
POSITION SUMMARY: Calvert County Public Schools is instituting a new system of professional learning tied to the Career Ladder of the Blueprint for Maryland's Future. Working in a train-the-trainer model, Professional Learning Series Coordinators will be responsible for collaborating with the principal and central office staff to provide training in the following topics: lead and mentor teams of educators to promote professional learning among colleagues; collaborate with colleagues to improve student performance; design and support collaborative professional learning for teachers pursuing an NBC; provide training on the science of learning.
REPORTS TO: Principal
EDUCATION, CERTIFICATION, AND EXPERIENCE: At the time of employment, the candidate must:
* Have a minimum of a Standard Professional Certificate or Standard Professional License.
* Have tenure and satisfactory teaching experience with Calvert County Public Schools.
KNOWLEDGE, ABILITIES, AND SKILLS:
* Demonstrated ability to effectively relate to and collaborate with teachers, staff, and central office personnel.
* Demonstrated ability to lead collaboration among peers.
* Demonstrated ability to use data to inform instruction and school improvement.
* Demonstrated ability to provide effective professional development to teachers.
* Demonstrated ability to communicate effectively.
* Demonstrate engaging presentation skills.
* Be willing to present, answer questions, and support colleagues through implementation of the professional learning series.
* Be viewed as a leader in his/her team, department, and/or school.
* Be willing to commit to participate in all training provided by CCPS and provide such training to colleagues in CCPS (July 2025 - June 2026).
* Such alternatives to the above qualifications as the Calvert County Public Schools may find appropriate and acceptable.
* Demonstrated success in accomplishing tasks similar to those responsibilities listed below.
ESSENTIAL JOB FUNCTIONS, RESPONSIBILITIES, AND DUTIES:
* Attend the Train-the-Trainer Workshop, receiving high quality professional development on instructional practices and staff development and other trainings that may be necessary.
* Attend designated workshop and planning sessions during summer 2025 to plan for SY 25-26 staff development.
* Provide training to staff on topics in the system of professional learning tied to the Career Ladder of the Blueprint for Maryland's Future with the support of school and central office administrators.
* Collaborate with school and central office administrators to plan and implement ongoing, job-embedded professional learning opportunities.
* Attend meetings during the school year to support implementation of the professional learning series.
OTHER DUTIES: Performs related work as required or assigned by the school principal.
PHYSICAL DEMANDS: Position requires significant periods of standing and walking and is performed in a typical school environment.
UNUSUAL DEMANDS: May be subject to a flexible work schedule.
TERMS OF EMPLOYMENT: Grant Position, stipend based on Position Category 4 of the Calvert Education Association (CEA) Agreement.
FLSA STATUS: Exempt.
EVALUATION: Performance will be evaluated annually in accordance with the policy on evaluation as established by the Calvert County Public Schools.
APPLICATION PROCEDURE: Applicants please apply through the Applicant Tracking system located on the Calvert County Public Schools' staff portal -
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References must be directly related to educational experience and must include immediate supervisor.
State law requires that anyone hired after October 1, 1986, who will have contact with school children, must be fingerprinted and submit to a criminal background investigation. Federal law requires that a new employee must complete the Employment Eligibility Verification (Form I-9) in person before beginning employment. Employment is conditional upon successful completion of a drug screen. Current employees of the Calvert County Public Schools are exempt from these requirements.
Nondiscrimination Statement
Calvert County Public Schools does not discriminate on the basis of race, color, religion, sex, age, ancestry or national origin, familial status, marital status, physical or mental disability, sexual orientation, gender identity and expression, or genetic information or age in its programs and activities and provides equal access to the Boy Scouts and other designated youth groups. The following persons have been designated to handle inquiries regarding the non-discrimination policies:
* Director of Student Services
* Director of Human Resources
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For further information on notice of non-discrimination, visit the Office for Civil Rights Complaint Assessment System at: ********************* or call **************.
Anti-sexual, Anti-racial and Anti-disability Harassment Statement
Discrimination can manifest itself in behaviors such as bullying, harassment, or intimidation of individuals.
Calvert County Public Schools does not tolerate any form of harassment including, but not limited to, sexual, racial, or disability. Any individual (student, employee, or community member) who believes that he or she has been subjected to any form of harassment is encouraged to report the allegation of harassment.
Students, parents, and community members may report allegations of harassment to:
Mrs. Cecelia Lewis
Director of Student Services
Calvert County Public Schools
1305 Dares Beach Road
Prince Frederick, MD 20678
Employees may report allegations of harassment to:
Mr. Zachary Seawell
Director of Human Resources
Calvert County Public Schools
1305 Dares Beach Road
Prince Frederick, MD 20678
Calvert County Public Schools is committed to conducting a prompt investigation for any allegation of harassment. If harassment has occurred, the individual will be disciplined promptly. Disciplinary actions for students found to have engaged in any form of harassment may result in suspension or expulsion. Disciplinary actions for employees found to have engaged in any form of harassment may result in suspension or termination.
Calvert County Public Schools encourages all students, parents, employees, and community members to work together to prevent any form of harassment.
For further information on notice of non-discrimination, visit the Office for Civil Rights Complaint Assessment System at: ********************* or call **************.
Sales Operations Strategy - Solution Design
Operations coordinator job in Severna Park, MD
Revenue Operations - Solution Design Director
About Imagine
Imagine Business Development is rewriting the standard for sales, marketing, and customer success. Long before Revenue Operations (RevOps) even had a name, we were leveraging technology, process & playbooks to generate higher velocity & predictability in their growth efforts. For the last five years, we've been leading the HubSpot ecosystem in optimizing the role of structure, systems, and design thinking to accelerate greater outcomes.
Imagine enables mid-market and small-enterprise companies to gain more impact from their existing customer & revenue acquisition & expansion strategies. We've got a track record of being ahead of the curve, producing results, and making an impact.
Today, more companies realize they need to change the game they're playing, and they're turning to us to help make their objectives a reality.
Position Overview
We live by a prime directive whenever implementing technology -
The Business Process
Must
Drive The Technology. Technology should never dictate the business process.
In a world increasingly dominated by technology, the importance of robust, resilient, and dynamic business processes & system design.
You will be central to the strategy, design, and delivery of our growth and implementation services. You will work directly with our CEO and collaborate with our client implementation teams to assess, design, plan, and execute services. You'll work directly with our clients (yes, this is a market-facing role) to implement new technologies, advise them on performance improvement initiatives, and guide them through execution.
Essential Duties and Responsibilities
In this role, you will:
Be a core player in designing, monitoring, and executing technology (with an emphasis on HubSpot's comprehensive CRM Platform) implementations and revenue growth-focused performance improvement initiatives.
Identify weaknesses in current processes and be a core participant in improving those processes and developing new ones.
Project management - ensure programs are tracking with the goals and objectives of client programs.
Monitor user adoption rates and respond as needed (additional training sessions, communication, modifications, or other resources) to improve adoption
Provide support for developing necessary sales and marketing tools for client deliverables (spreadsheets, presentations, etc).
Work directly with clients with the responsibility (and authority) to ensure they are delighted.
Essential Education, Experience, Skills, and Attributes
This position requires the following:
A sense of humor and easygoing nature. (If you can dish it out as well as you can take it, you'll thrive here.)
Bachelor's degree and at least four years of experience in high-impact sales, marketing, and/or revops roles.
Experience managing projects that require coordination across internal and external teams under tight deadlines.
Prior experience in a client services environment is a plus.
This role does not require technical coding or programming experience (though that is a plus), but the ability to translate business needs into technical requirements is important.
Comfortable with data, data modeling, and putting data to work in a real way.
Broad knowledge and direct experience with core applications like HubSpot or Salesforce, and familiarity with the broader
Strong knowledge and experience using Microsoft Word, Excel, PowerPoint, and Outlook. Must be comfortable working with cloud-based technology and manipulating PDFs. Familiarity with platforms like WordPress or Hubspot is ideal. Knowledge of Photoshop and/or Illustrator would be a plus.
Attributes
Pattern recognition. People are often awed by how quickly realize how two apparently unrelated scenarios are similar. You find yourself regularly identifying the patterns, causes, and effects wherever you are. What's more, you're able to translate your observations into improved processes to enhance outcomes.
Insatiably curious. You know you're always one question away from the truth. You ask high-value questions that distill the complex to create clarity.
Data obsessed. You know that data is more than numbers and you geek out about it. You're comfortable with math and translating that math into understandable concepts that lead to change. While you love data, you also know that data does not tell the whole story and that it's better used to improve the questions that should be asked.
Flexible. You will be working with a variety of clients, staff, and vendors to accomplish project requirements. Your flexibility allows you to adjust to changing priorities and operate effectively in a fluid environment. You easily re-prioritize to seize opportunities, yet remain resolutely focused on long-term priorities.
Great communicator. You have concise, accurate, and effective written communication skills. You get the information you need and convey the right information in a direct and pleasant manner.
Project Manager. There is a lot happening and many things changing every day. You keep track of how each change impacts the other ΜΆ you make sure you're informed and you keep others informed. You are able to juggle multiple tasks, optimize resources and manage timelines. You thrive on checklists, advance planning, and follow-through, skillfully managing numerous daily commitments and competing priorities.
What's Attractive to the Right Candidate?
Imagine is a fun place to work. We're a small team without big egos. We take our work very seriously but never take ourselves too seriously. (And yes, nobody is immune--we all tease the CEO.)
You'll have the opportunity to make your mark here. We don't tell you what you need to do and while we are big believers in process, we're all about the type of process that frees. Everybody that thrives here turns their position into one that fits their style and MO.
This is a key role (crucial really) where your contributions will be appreciated as vital to our organizational success. You will have the opportunity to learn and grow your marketing skills and there is potential to grow into other roles within our organization.
You'll spend every day on the leading edge (sometimes the bleeding edge) of one of the fastest-growing disciplines in sales & marketing. You'll be in a spotlight position that is the leading company in implementing complex implementation for one of the most successful martech companies in history, HubSpot.