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Operations director jobs in Commack, NY

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  • Area Dental Director

    Sutton Dental & Braces-A Benevis Company

    Operations director job in Bridgeport, CT

    T his position is responsible for the assimilation and smooth operation of productive dental teams across multiple sites. In conjunction with the Chief Dental Officer, VP of Clinical Performance, Chief Field Operations, Regional Dental Directors, and District Managers, this position is responsible for coaching/mentoring all doctors, the management and supervision of personnel, client/patient relations and satisfaction, and serving as a role model for office teams. Essential Functions and Primary Responsibilities: Ensure adherence to all government and state dental board rules regulations, including CMS, HIPPA and OSHA regulations. Follow-up on all compliance and office audits within the CPM Audit Process with Chief Dental Officer. Develop, coach, train, and mentor doctors to reach performance potential, particularly for new doctors during their onboarding and ramp up period. Responsible for doctor engagement, retention, and those at risk due to performance, dissatisfaction, or seeking exit. In chair days verse administration/mentoring days will be determined by the Regional Dental Director based on number of offices (doctors) and district. Ensure doctors follow diagnostic and preventative ADA and AAPD Guidelines, Caries Risk Assessment (CRA), number of radiographs (ALERA principle), and sealants. Work closely with offices to ensure programs are effectively managed, staff is fully trained, SMART plans are developed and executed, and that customer service standards are met. Ensure doctors provide positive memorable experiences for patients and parents. Ensure doctors identify and refer patients for specialty services, as appropriate. Partner with Ortho, Oral Surgery, Endodontics, and General Anesthesia doctors and programs. Respond to and resolve clinical patient concerns within 24 hours at DM request. Ensure doctors are answering and responding to after-hours calls. Partner with Talent Acquisition in selection and on-boarding processes. Non-Essential Functions and Responsibilities: Participate in community events to include dental school meetings, board member meetings, dental associations and other opportunities to represent the Company in the dental and local communities. Ensure weekly doctor scheduling is properly managed with the DM to meet patient demand, including appropriate PTO management. Other duties as assigned. Qualifications: Education/Experience: It is not required, but the preferred candidate will have 5+ years of management experience preferably with a multi-site dental practice of dentists and staff. DDS/DMD from a dental education program accredited by the Commission on Dental Accreditation. Must have a current, valid license to practice dentistry in the states where providing patient care (License must be in good standing) or be willing and able to obtain licensure. Other certifications as required - CPR, DEA, etc. Compassion and a strong desire to provide dental care to both children and adults. Physical Requirements: The nature of work requires the ability to: Candidates who are, or willing to live within the region will be given preference. Travel within the district is required. We value teamwork, mutual respect, and cooperation. We do not practice unlawful discrimination, including harassment, or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.
    $105k-192k yearly est. Auto-Apply 1d ago
  • Sales Strategy & Operations Manager

    Lack + Daily Marketing Recruiting Experts

    Operations director job in Westport, CT

    Westport, CT Hybrid: 3 days in office (if commuting far, like NJ, could be 2 days) Our client is a rapidly growing, science-driven consumer healthcare company focused on delivering innovative over-the-counter (OTC) products that meaningfully improve everyday health and wellness. With a portfolio of well-established brands, recent strategic acquisitions, and robust investment in breakthrough R&D, the organization combines the agility of a startup with the stability and resources of a mature company. The company recently expanded through a major OTC brand acquisition and is gearing up for new consumer awareness campaigns and enhanced retail activation across top U.S. retailers. This is an exciting time to join a business that is scaling quickly and evolving its commercial capabilities. The Role We are seeking a Sales Strategy & Operations Manager who will play a central role in shaping customer business planning, leading trade strategy, and supporting sales teams to drive commercial excellence. This individual will partner closely with senior sales leaders, marketing, finance, and field sales teams to translate brand strategies into winning retail execution. This is a high-visibility role ideal for someone who is analytical, detail-oriented, collaborative, and passionate about bringing consumer brands to life at retail. Who We're Looking For Bachelor's degree in a related field Experience in sales strategy, sales operations, revenue management, customer planning, or trade marketing, ideally in consumer goods or OTC/health & wellness. Strong analytical skills and comfort working with syndicated data (Nielsen, IRI, POS). Ability to collaborate cross-functionally and influence without authority. Highly organized, detail-oriented, and energized by a fast-paced, growing environment. Strong communication skills and ability to build compelling selling stories.
    $87k-140k yearly est. 2d ago
  • Legal Operations Manager (USA)

    Trexquant Investment 4.0company rating

    Operations director job in Stamford, CT

    Trexquant is a growing systematic fund manager with a core team of highly accomplished technologists. We apply a wide variety of statistical and machine learning techniques to build investment portfolios and trade our client assets in global equity and futures markets. We are hiring a Contract Manager based in Stamford, CT to manage data and technology procurement contracts. This position will sit in the Company's Legal and Compliance team. We are seeking a Legal Operations Manager to join our growing legal and compliance functions. This role is ideal for someone who enjoys building scalable, tech-enabled legal processes and managing the operational backbone of a high-performing legal team. You will implement and maintain contract management systems, automate workflows, ensure compliance and recordkeeping, support regulatory filings, and manage the intake and tracking of legal requests. You will also handle less complex contract negotiations using established form agreements and playbooks. Responsibilities: Contract Management & Automation Administer and optimize Trexquant's contract lifecycle by using contract management tools (e.g., Ironclad, Conga). Manage legal document execution and storage processes. Track contract renewals and compliance obligations. Technology Enabled Process and Workflow Design Build and maintain Jira or other solution based workflows for legal request intake, approvals, and reporting. Proactively identify opportunities to automate and streamline legal and compliance processes. Develop workflow descriptions and provide training to improve operational efficiency across the firm. Contract Negotiation Support Review, negotiate, and redline agreements such as NDAs, vendor contracts, and amendments by using form templates and playbooks. Coordinate with internal business teams and external counterparties to finalize contracts. Compliance & Recordkeeping Maintain organized filing systems for regulatory and corporate compliance materials. Support reporting, audit and policy implementation efforts. Qualifications: Bachelor's degree required; JD preferred but not required. 3-10 years of experience in legal operations, contract management or paralegal roles within a technology, financial services or legal department environment. Strong understanding of contract lifecycle management and technology enabled workflow design. Proficiency with: Jira (for workflow management) Conga or Ironclad (for contract lifecycle management) DocuSign and Adobe Sign (for e‑signature processes) Google Workspace (Docs, Sheets, Drive, etc.) Basic HTML or similar skills (for form and template customization). Excellent organizational skills, attention to detail and ability to manage multiple priorities in a fast‑paced setting. A proactive mindset with a passion for improving processes through technology. Ability to come 4 days per week in office with greater flexibility over time. Benefits: Competitive salary plus bonus based on individual and company performance. Collaborative, casual and friendly work environment. PPO Health, dental and vision insurance premiums fully covered for you and your dependents. Pre‑tax commuter benefits. Weekly company meals. Trexquant is an Equal Opportunity Employer. #J-18808-Ljbffr
    $83k-135k yearly est. 4d ago
  • Business & Operations Manager

    Little London Collective

    Operations director job in Stamford, CT

    Business and Operations Manager Company: Little London Collective Industry: Luxury Home Construction Job Type: Full-Time About The Little London Collective LLC is a fast-growing luxury construction company specializing in high-end residential projects across Connecticut and New York. Founded to bring greater transparency, project management discipline, and operational efficiency to the building process, the company is redefining how premium construction projects are delivered. We are seeking a motivated and detail-oriented Business & Operations Manager to join our team and help strengthen the company's operational foundation as we continue to scale. This role will play a key part in building the systems, structure, and processes that support our growth. Role Overview The Business and Operations Manager is responsible for coordinating and overseeing the internal operations of The Little London Collective. This position ensures that business systems, financial processes, and administrative functions run efficiently and support the company's growth. The role requires a detail-oriented and process-driven individual who can manage multiple priorities and maintain organizational structure across teams. Key Responsibilities Operations Management Manage and improve day-to-day business operations, systems, and workflows. Oversee administrative infrastructure including technology tools, document management, communications, and facilities. Standardize operating procedures across projects, ensuring consistency in reporting, documentation, and compliance. Create and maintain internal corporate file systems to organize all business and project related documentation. Support procurement and vendor management, including tracking contracts, payments, and deliverables. Financial and Budget Support Assist the CFO and leadership team with project budgeting, financial tracking, and forecast preparation. Consolidate project-level financial data into regular management reports. Coordinate with accounting to ensure timely invoicing, payments, and reconciliations. Legal and Compliance Support preparation and management of client contracts, NDAs, and service agreements. Maintain accurate records of all corporate and project-level documentation. Ensure compliance with company policies, licensing, insurance, and reporting requirements. HR and Administrative Support Support onboarding and contractor management processes. Coordinate with leadership on performance tracking, staffing schedules, and role assignments. Reporting and Internal Communication Prepare periodic management reports summarizing project status, budgets, and key performance metrics. Maintain internal dashboards and records to support decision-making. Facilitate communication between leadership, project teams, and external partners. Qualifications 5+ years of experience in business operations, administration, or project management. Strong organizational and problem-solving skills. Familiarity with financial reporting and business planning processes. Familiarity with legal contracts. Proficient with productivity and collaboration tools (e.g., Google Workspace, Microsoft 365, or similar). Ability to manage multiple projects and deadlines in a fast-paced environment. Experience in construction, real estate, or design industries preferred. Why Join Opportunity to help build efficient operational systems within a growing company. Direct exposure to leadership decision-making and business planning. Collaborative, team-based work environment with clear accountability and structure. This is an in-office position with flexible hours. While we're happy to accommodate your schedule, we're seeking a consistent commitment of at least 4-5 hours per day on site, Monday through Friday, with remaining hours that may be completed remotely. The role will begin as a contract position, with the potential to transition into a full-time, salaried role based on performance and company growth. Compensation will be commensurate with experience and the agreed-upon schedule.
    $81k-136k yearly est. 4d ago
  • Vice President, Operations - Asia

    Cohen Veterans Network 3.9company rating

    Operations director job in Stamford, CT

    Experience Experienced Area Operations Business Cohen Veterans Network, Inc. Status Full Time - Exempt Job Grade 10 A Career with Cohen Veterans Network, Inc At Cohen Veterans Network, we seek to improve the quality of life for veterans, including those from the National Guard and Reserves, active duty, and their families. CVN works to strengthen mental health outcomes and complement existing support. Our vision is to ensure that every veteran, active-duty service member, and family member is able to obtain access to high-quality care that enables them to lead fulfilling and productive lives. The Cohen Veterans Network, Inc., is a not-for-profit philanthropic organization (a registered 501c3 Private Foundation). What you'll do We are looking to add a Vice President, Operations for Asia to our team. Under the direction of the Chief Operating Officer, you are responsible for providing operational oversight for all Asia Clinics Overseas. You will serve as the primary conduit of the Cohen Veterans Network mission, policies, and communications to the clinics and be a member of the CVN Senior Leadership Team. This position will be located in Asia. Specifically, you will: Be responsible for attainment of all CVN KPIs overseas - access, clinical outcomes, cost, performance Be responsible for ensuring that all clinics consistently adhere to compliance, risk, and security standards Regularly attend (virtually) Senior Leadership meeting Supervise all Clinic Directors within the assigned region and provide additional supervision to clinical staff, as needed Oversee Clinic Directors' execution of clinical operations and performance (e.g., clinical care, staffing, training, measurement and evaluation, productivity and continuous quality improvement efforts) and provide direct quality control guidance, as needed Step in as interim Clinic Director if needed during turnover Provide overall administrative supervision for the Asia Clinics - i.e., budgetary oversight, licensure requirements, cross-clinic integration, Clinic Directors management, personnel issues, outreach and communications Routinely visit each Cohen Clinic for in-person evaluation and oversight of operations, ensuring standardization across clinics Establish and maintain effective working relationships with AAFES, DOD, and TRICARE leadership locally Ensure the adoption of and adherence to the Cohen Clinic Model (e.g., evidence-based practices, measurement-based care, collaborative documentation, and other identified best clinical practices) Ensure each clinic's staff actively communicate with the Cohen Veterans Network Central Office, participate in CVN meetings/events/activities, and contribute to the overall Through leadership, develop and foster a culture of collaboration, peer consultation, and commitment to ongoing education and professional improvement with each Clinic Director and their staff Conduct outreach activities on behalf of the Cohen Clinics (to include education and awareness campaigns on and off base; routine touchpoints with base and AAFES leadership, relationship-building with community stakeholders, etc.) Host VIP visitors at Clinics for clinic tours and education sessions Represent the Clinics by participating in media opportunities and interviews Interpret and evaluate staff reports; know laws, regulations and codes; observe performance and evaluate staff; problem solve clinic related issues; remember various rules; and explain and interpret policy on a continuous basis What's required Active U.S. clinical license in Psychology, Social Work or Marriage and Family Therapy Master's in Health Administration, Psychology, Social Work or Nursing, Doctoral Degree in Psychology (PhD, PsyD, EdD), or related degree 10+ years' experience in behavioral healthcare 7+ years' leading, managing, and/or supervising in a behavioral health clinical setting Demonstrated leadership capacity and ability to foster teamwork and a supportive flexible environment Business and leadership mindset Experience across a range of modalities beyond individual adult treatment to include child, couples, and family treatment is preferred Experience working with a military or veteran population to include cultural competence Ability to read and interpret data and plan and implement appropriate action in response to data Ability to travel regularly Demonstrated skill in supervision of subordinate staff and trainees Experience speaking and engaging in small and large professional settings Experience training and developing staff Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication and presentation skills Strong consultative abilities, conflict-resolution skills, and leadership abilities We take care of our people We offer a competitive benefits package that supports the health, well-being, and professional growth of our employees, along with opportunities for development, inclusion, and performance-based rewards. The programs and initiatives of Cohen Veterans Network are staffed by talented individuals who have the passion, drive, and skills necessary to fulfill our mission. CVN is an Equal Opportunity Employer, appreciates and values individual differences, and welcomes diversity in its broadest definition. We are committed to promoting an inclusive organizational environment of dignity and respect. The annual base salary range for this role is $145,000 - $171,000 (USD), which does not include discretionary annual bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. This position requires limited access to Protected Health Information (PHI) to carry out identified job responsibilities. The type of PHI to which this position will have access, and any conditions on such access must be approved and documented prior to receiving such access.
    $145k-171k yearly 53d ago
  • Vice President for Enterprise Risk and Operational Effectiveness

    Fairfield University 3.5company rating

    Operations director job in Fairfield, CT

    Please Read* For consideration, please contact our search partner, Ken McGovern, President of KMR Executive Search LLC, at *********************** or **************. The Vice President for Enterprise Risk and Operational Effectiveness reports to the Senior Vice President for Finance and Administration and serves as the primary lead for enterprise risk management across Fairfield University. This role works closely with members of leadership to ensure that the enterprise infrastructure and core operations of the University are compliant with established policies, including but not limited to physical and plant; IT enterprise systems and network; risk management processes and frameworks; procurement and contract management; campus safety and emergency operations; compliance with regulatory administration; real estate and other property; and other operational functions. These functions must be efficient, dependable, and aligned with University standards and best practices. Additionally, as per the Enterprise Risk Management framework and process, this role is responsible for aligning operational processes and practices to ensure that gaps and/or non-existing processes are identified, documented, and treated by the respective risk owners. This person also collaborates closely with the VP for Strategy and Chief of Staff to the President to assist in ensuring that mitigation strategies are aligned with strategic priorities. This role collaborates with the established Risk Management Working Team and stakeholders to identify, assess, and prioritize institutional risks at the enterprise level. Working closely with Senior Leadership and departmental teams, this position integrates risk management practices into daily operations to enhance the University's ability to proactively manage risks and ensure compliance with legal requirements at federal, state, and local levels. The role also monitors trends in higher education and broader community developments to inform risk management priorities. The Vice President ERM also ensures compliance with established risk policies and mitigation strategies, continuously monitoring and reporting on risk status at defined intervals. Key Responsibilities: Lead and mature the University's enterprise risk management framework, promoting a clear understanding of the ERM framework and process. Integrate risk awareness into operational planning and execution, ensuring a culture of accountability, service orientation, and operational transparency. Identify vulnerabilities across infrastructure and support services; develop consolidated, enterprise level mitigation strategies as needed. Ensure risk-informed decision-making in capital planning, vendor relationships, and contingency preparation. Develop and implement risk assessment, prioritization, and reporting tools-including metrics and dashboards-to effectively communicate risk status and insights. Ensure operational initiatives improve the effectiveness, efficiency, and quality of institutional operational services. Drive benchmarking, performance metrics, and continuous process improvement specifically for all enterprise processes identified by the Enterprise Risk Management Committee of the Board of Trustees as part of risk mitigation strategies. Foster a culture of accountability, service orientation, and operational transparency. Track emerging risks and compliance requirements, monitoring changes in existing regulations. Provide best practice guidance to inform risk mitigation strategies and ensure regulatory alignment. Stay informed on evolving risks in the higher education sector to facilitate effective communication and knowledge sharing. Support senior leadership and staff across University offices in risk-informed decision-making. Required Skills & Qualifications: Strong analytical, problem-solving, and project management skills with independent decision-making capabilities. Excellent oral and written communication skills, with the ability to convey complex concepts clearly and concisely. Proven ability to build successful relationships and collaborate with diverse stakeholders to achieve institutional goals. Adaptability, diplomacy, and the ability to lead initiatives from start to completion. Proficiency in project management principles for risk identification, assessment, and prioritization. Understanding of risks associated with a university transitioning to high research spending and doctoral program development. General knowledge of applicable laws, regulations, and best practices in higher education compliance. Preferred Education & Experience: Juris Doctor, Master's degree, or equivalent advanced degree with at least three years of experience in project management, compliance, and risk management, or an equivalent combination of education and demonstrated experience. General knowledge of risk management frameworks and methodologies. Experience collaborating with committees or working groups on risk and compliance matters. Ability in data analysis and reporting. Strong legal and regulatory awareness. Ability to build relationships and collaborate across functional areas. Please Read* For consideration, please contact our search partner, Ken McGovern, President of KMR Executive Search LLC, at *********************** or or **************. Category: Finance - Admin Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate. *Disclaimer The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice. All offers of employment are contingent upon a satisfactory background check. Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Load a resume or CV first, then upload supporting documents including a cover letter at the bottom of the third page under the "My Experience" section where it says to upload a Resume/CV . You will be able to upload up to 5 other documents in this section. You will be unable to edit your application, so please have all documents available before applying. Faculty Positions: If you need to upload more than 5 documents, please either combine them to upload or email the additional documents to the applicable contact in the job description. Staff positions: If you need to upload more than 5 documents, please either combine them to upload or email them to ****************
    $148k-218k yearly est. Auto-Apply 60d+ ago
  • Director of Manufacturing

    Higher Talent Group LLC

    Operations director job in Garden City, NY

    Job Description Director of Manufacturing - Massapequa, NY About our Client: Our Client is a global provider within a wide range of areas, including but not limited to aerospace and defense platforms, automation and manufacturing, and the medical and healthcare fields, all aiming toward advancing cutting-edge research and development. Higher Talent Group values its reputation for finding high-quality people, which is why we will conduct a screening to determine if this is a good fit for you. We will share further details such as the culture, how progression works within the company, etc. EDUCATION AND/OR EXPERIENCE Bachelor's degree in engineering, Manufacturing Engineering preferred, or other technical-related discipline is required; MBA or other relevant advanced degree is preferred. Minimum 8 years of experience in a manufacturing environment, including managing salaried and hourly staff. Minimum 5 years of experience using continuous improvement methodologies, LEAN, Six Sigma, etc. is preferred. SUMMARY OF POSITION The Director of Manufacturing Engineering (ME Director) is responsible for supporting business goals, including product cost and quality, schedule adherence, and timely delivery to meet customer demand. It is a hands-on position responsible for ensuring that manufacturing processes, tooling, and equipment support the business's Safety, Quality, Delivery, and Productivity goals. This ME Director plays an integral part in plant operations, special projects, and is responsible for developing and maintaining a motivated team and for supporting budgetary and production targets. The position has direct reports but must be able to work in partnership with Engineering, Quality, Supply Chain, and Production in support of the departmental objectives. SUPERVISORY RESPONSIBILITIES The position has direct reports but must be able to work in partnership with Engineering, Quality, Supply Chain, and Production in support of the departmental objectives. BENEFITS Medical Plan Telehealth Prescription Drug Program Employee Assistance Program (EAP) Dental Plan Vision Plan Retirement Plan with company match Paid Time Off Health Savings Account and/or Flexible Spending Accounts Life and AD&D Insurance Disability Insurance (Short and Long Term offerings) ESSENTIAL DUTIES AND RESPONSIBILITIES The essential duties and responsibilities of this position are listed below. This list is not all-inclusive and may be amended from time to time. Responsible for developing the standard processes used to manufacture heat exchangers, including selection and definition of all tooling, equipment, fixtures, and anything else related to the process. The team is responsible for ensuring all production processes are defined using the standard work formats and templates, as well as creating any training documents required to ensure production operators can perform the work in accordance with the documented standard. Design and develop any tooling or fixtures needed to support the production processes. Support the Operations team in the achievement of KPI's related to shipping volume targets, on-time delivery, past due backlog, customer lead time, efficiency, utilization, and overtime premium expense. Support and drive continuous improvements in manufacturing metrics, including quality, yields, cycle time, productivity, and cost. Promote process improvement, LEAN manufacturing methodologies, and 5S processes. Implement and drive continuous improvement activities through the implementation ofthe change management process and best practices. Timely and thorough implementation of engineering changes. Actively partner in the creation and review of engineering changes when needed. Establish and monitor overall performance for product and quality standards; recommend process improvements/quality control programs. Recommend changes in work practices to improve production standards and product quality. Ensure the ME team is properly deployed to support the daily needs of the business, new product introduction, cost reduction projects, or other duties as needed. Oversee the Operational Excellence (cost reduction) plans for the site. Coordinate and manage the projects at a tactical level and develop the project tracking tools to report out to senior management. Coordinate, review, and present data for the purchase of capital equipment and tooling improvements to audiences at various levels of the company. Provide technical support and recommendations to both internal and external customer technical/quality teams regarding process improvements, non-conforming parts, defects, and repair/rework. Author annual performance reviews and develop continuing education and advancement paths for the entire department. Provide oversight for manufacturing activities in our Mexico facility. Minimal travel expected. Potential travel to a facility in Mexico in support of overall business objectives. QUALIFICATIONS, KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED Must possess solid analytical skills in forecasting and anticipating production needs and capabilities. Must be able to prioritize workload in a multitasking environment, short-term tactical, along with longer-term strategic activities. Must be able to work independently with minimum supervision and have the ability to interact positively and motivate others Excellent verbal and written communication skills; fluency in Spanish is preferred. Experience with MRP systems, preferably Oracle. Proficient in Microsoft Office programs, including Teams, Word, Excel, and PowerPoint. Willingness to work a flexible schedule to get the job done. Exceptional communication skills; promoting teamwork and a positive work environment. Experience should include build-to-order manufacturing management experience in medium volume/high-mix production environments, preferably in the military or aerospace industries. Demonstrated history of successful change management and implementation of operational excellence improvements such as lean manufacturing, demand flow, and six sigma. Strong ability to communicate with all levels of the organization from the production floor to the executive office; strong interpersonal, leadership, & organizational skills. Familiarity with assembly, welding, brazing, machining, and testing processes is desired. Demonstrated knowledge of and familiarity with a variety of lean tools and methodologies, including, but not limited to: VSM, Standard Work, Pull Systems & Kanban, Integrated Business Planning, Daily Management, 5S/Visual Management, 3P, SMED, TPM, Variation Reduction, and Six Sigma. OTHER Due to contracts with the United States Government, the candidate must be either a U.S. citizen or a Green card holder. COMPENSATION The anticipated salary range for this position is $175,000 to $200,000 annually. This range reflects the base salary for candidates who meet the requirements of the role, including experience, education, and location. Salary Disclaimer: Where a specific pay range is noted, it is a good-faith estimate only. At the time of this posting, the actual salary offered will be based on experience, skills, qualifications, market/business considerations, and geographic location. NOTE The above is presented as a matter of occupational information and guidance only; all other reasonable tasks, duties, and responsibilities that management may deem necessary for satisfactory performance may be included. ABOUT HIGHER TALENT GROUP Higher Talent Group offers candidates full-time opportunities at companies hiring nationwide. We also provide resume and career coaching services for individuals who require assistance in getting back into the workforce or for candidates who want to start looking for a new opportunity discreetly. Want to learn more? Check out our website for additional information. *********************************
    $175k-200k yearly 2d ago
  • SVP Regional GM & Field Sales

    Altice USA Inc. 4.0company rating

    Operations director job in Islandia, NY

    Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary Optimum is seeking a GM and Field Sales leader to deliver area-level financial, subscriber and operating goals during a pivotal period of growth and transformation. This senior leader will serve as an influential leader throughout the organization, collaborating cross functionally to drive area performance every day, with a keen eye on competition and a focus on best-in-class employee experience and customer experience. This role will report to the EVP President of Consumer Services. Responsibilities * Lead a team of over 1,000 employees across our 21-state footprint who are focused on our hyper local sales execution across various field sales channels (door to door, retail stores, street teams and local marketing). * Oversight for VP GM team that has a deep understanding of the local competition and market trends, and partners with cross functional team to tailor local go to market strategies to drive customer acquisition * Responsible for executive level updates/scorecards/KPIs through a regional lens to combat subscriber loss/proactively manage churn, penetration rates, and identify opportunities for positive gains within the market * Strong leadership in a highly matrixed organization structure, effectively collaborating with executive leadership, network services, marketing, go to market, government affairs, and other key partners * Drive community engagement in partnership with cross functional team to maximize investments and impact * Lead a team that will oversee regional performance, engage in local activities that align to company objectives and be responsible for evangelizing and influencing in a matrixed environment * Establish market specific business case/strategy to ensure and plan for strategic investments that yield a meaningful return on local market KPIs and best use of resources * Partner with sales, marketing, and government affairs on delivering across multiple sales channels, reviewing marketing programs, and building outreach in the community through gross roots and event sponsorship * Serve as a key stakeholder with sales, marketing, and product on competitive intelligence on promotional offers and network expansion(s) of our competitor's footprint into our local market(s) * Drive a passionate and winning attitude throughout the organization with a focus on employee engagement with the local teams * Establish a culture of action, urgency, and discipline, with continuous data-driven decision making and performance measurement (both with direct team and throughout the organization) * Ability to rapidly learn and influence leadership team across the Optimum footprint to be visible and hands-on to both employees and customers * Ability to regularly be present in our Headquarters in Long Island City, NY, while also regularly being present in the Optimum field across 21 states; Travel required Qualifications * 15+ years experience sales/marketing/business focused capacity within broadband, mobile, cable industry or similar regulated B2C/home-oriented business required * Minimum of 10+ years of operational leadership and/or business performance transformation experience with a proven track record of consistent delivery against business plans and targets strongly preferred * General Management (P&L leadership) experience required * Strong ability to develop strategy/business case and tactics, with a disciplined project management orientation * Proven experience building a culture of data-driven decision-making, action, and delivery * Experience managing across a diverse and highly distributed footprint strongly preferred * Excellent communicator with a confident and collaborative style and adept at aligning internal and external stakeholders towards common goals * Strong interpersonal and influencing abilities, particularly when influencing others who are not in your organization * Strong bias for action and data-driven decision-making * Proven executive presence, strategic capabilities, effective collaborator, and superior influencing skills At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $242,760.00 - $346,800.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
    $242.8k-346.8k yearly 32d ago
  • Director, Process Improvement & Operational Excellence

    Consumer Reports

    Operations director job in Yonkers, NY

    Job DescriptionWHO WE ARE Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for all. CR is known for our rigorous testing and trusted ratings on thousands of products and services. We report extensively on consumer trends and challenges, and survey millions of people in the U.S. each year. We leverage our evidence-based approach to advocate for consumer rights, working with policymakers and companies to find solutions for safer products and fair practices. Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage, family planning and a generous 401K match. Learn more about how CR advocates on behalf of our employees. OVERVIEW Consumer Reports (CR) is seeking a strategic, systems-minded leader to drive enterprise-wide process improvement and internal collaboration. As Director, Process Improvement & Operational Excellence you will report directly to the Chief Enterprise Systems Officer. This newly created position within our Project Management Office will lead cross-functional efforts to break down organizational silos, improve internal communications, and optimize business workflows. You will create improvements that are not just tactical, they are purposeful-- supporting CR's long term strategic goals and allowing our colleagues to maximize impact and innovation. If you want to combine your technical excellence with social impact, we'd love to hear from you. This role is open to remote candidates; however, preference will be given to those who are able to work in a hybrid capacity and commute to our Yonkers, NY office as needed.. How You'll Make An Impact By applying methodologies like Six Sigma, Lean, and Agile, you'll help CR deliver even greater value to consumers through measurable operational efficiencies. On a regular basis you will: Lead Process Improvement Initiatives to improve workflow reduce inefficiencies and enhance internal communication. Drive Cross-Functional Collaboration to break down silos Apply DMAIC and Lean Six Sigma Tools to identify opportunities and deliver sustainable solutions. Establish Standards and Metrics in order to define and monitor performance indicators Lead Change Management by supporting teams through change as needed. Champion a Culture of Continuous Improvement by creating and promoting systems; continue to reinforce the iterative process improvement. Collaborate with Leadership as a trusted advisor to the executive team, aligning operational improvements with strategic priorities. ABOUT YOU You'll Be Highly Rated If: You have the degree. Bachelor's degree is required. You have the certification. You have earned a Lean Six Sigma Black Belt certificate (or equivalent) You have the experience. You bring 8-10+ years of experience in process improvement, operations, or strategic planning. You have the receipts. You have the proven ability to lead complex, cross-functional projects and influence stakeholders at all levels. You are a strong verbal and written communicator. You know the tools of the trade. You have the expertise in tools related to project management, data visualization, and team collaboration. You use data to drive change. Data, logic and sound judgment are the decision-making tools in your toolkit. You are a supportive and inclusive leader. You have built high performing teams by fostering collaboration. You'll Be One of Our Top Picks If: You have an advanced degree. You have earned a Master's Degree in Business, Organizational Development, or a related field. You have a mission-driven mindset. You have experience working in a nonprofit, mission-driven organization. Extra points if you have experience within a media organization. You are Project Management certified. (i.e. PMP, Scrum Master) You know CR. You bring a passion for advancing consumer rights and transparency. FAIR PAY AND A JUST WORKPLACE At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation informed by location, as well as the candidate's particular combination of knowledge, skills, competencies, and experience. It is expected that most qualified candidates will fall near the middle of the posted salary range. We have three locations: Yonkers, NY, Washington, DC and Colchester, CT. We are registered to do business in and can only hire from the following states and federal district: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia and Washington, DC. Salary ranges NY/California: $190K-$210K annually DMW/Massachusetts: $180K-$200K annually Colchester, CT and additional approved CR locations: $160K-$180K Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race, color, creed, religion, age, national origin, ancestry, citizenship status, sex or gender (including pregnancy, childbirth, related medical conditions or lactation), gender identity and expression (including transgender status), sexual orientation, marital status, military service or veteran status, protected medical condition as defined by applicable state or local law, disability, genetic information, or any other basis protected by applicable federal, state or local laws. Consumer Reports will provide you with any reasonable assistance or accommodation for any part of the application and hiring process.
    $190k-210k yearly 2d ago
  • Director of Operations

    Advatix

    Operations director job in Islandia, NY

    The Director of Operations is responsible for managing high-capacity plant operations for one or more locations, participating in budget development, monitoring budgeted versus actual costs, and is accountable for the department's Profit and Loss (P&L). MAJOR AREAS OF PERFORMANCE: Provide leadership, mentoring, and management of the operations team in the expansion and support of continuous improvement. Drive standardization and consistency in training team members within each facility to ensure consistent delivery of services and flawless execution, leading to a uniform customer experience. Leverage technology and equipment to drive efficiencies in the warehouse. Provide frequent warehouse monitoring, auditing, and enforcement of system processes, safe working practices in adherence to OSHA regulations, and work with the quality team to perform auditing of systems and processes. Oversee and improve upon established systems, workflow, and reporting within the operational environment. Provide leadership to align operations with overall objectives, including the establishment of relationships with client services. Develop strong relationships with external and internal partners, including clients and vendors. Actively participate in RFP, pricing negotiations, and client-facing meetings. Drive continuous improvement and support LEAN and best practice initiatives. Oversee overall space capacity and facility management; quality and engineering needs for plant operations; P&L Recruit, interview, access, and hire key talent. Anticipate future resource, process, procedure, and system requirements as changes in business dictate. Responsible for all budgeting and reporting, including labor costs and operating expenses Manage distribution and fulfillment operations, including staffing, training, safety, equipment maintenance, inventory control, budgeting, and processes/procedures to maintain a quality warehouse operation Responsible for performing or overseeing planning, assigning, and directing work; appraising performance, including commendation or disciplinary action; and resolving employee inquiries or complaints Review analyses of activities, costs, operations, and forecast data to determine department progress toward stated goals and objectives Work with Human Resources as a team on issues, employee development, safety, and communications Respectful and non-threatening treatment of others Regular and punctual attendance Perform other duties and responsibilities as required QUALIFICATIONS (EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS) REQUIRED: Bachelor's degree preferred, preferably in business, MBA preferred 10 + years of experience in operational management in a multiple distribution center setting, with exhibited outstanding leadership and team building qualities. Ability to interface with clients to address current and future needs and resolve client issues. Knowledge of US Mail, Parcel, LTL, TL, and International shipping requirements. Ability to write reports and business correspondence and to adjust as required based on the audience. Highly organized with the ability to train, motivate, and maintain an efficient and energetic team environment. Working knowledge and experience in fulfillment, warehouse, shipping/receiving disciplines, inventory, and warehouse management systems. Ability to work with a variety of disciplines and levels within the organization. Excellent communication and people skills Ability to handle a fast-paced and changing environment Outstanding leadership and managerial skills. Archway is committed to building a diverse workforce by attracting, developing, and retaining a diverse group of employees. We believe that through having a diverse workforce, we will be employing the best talent and leveraging varied and unique skills and perspectives.
    $87k-146k yearly est. Auto-Apply 38d ago
  • Vice President of People Operations

    Usalliance Financial 4.0company rating

    Operations director job in Rye, NY

    About Us: At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners. About This Role The Vice President of People Operations is the executive responsible for shaping and leading the credit union's human capital strategy to support organizational growth, employee growth and engagement, operational excellence, and legal compliance. This role oversees all areas of Human Resources-including Talent Acquisition, Benefits & Compensation, Learning & Development, Organizational Effectiveness, HR Operations, and Employee Engagement-and ensures HR programs align with the credit union's mission, vision, values, and commitment to serving members and communities. The VP is a strategic advisor to the CEO, Executive Leadership Team, and Board of Directors, playing a critical role in workforce planning, culture, leadership effectiveness, and ensuring the talent structures necessary to support a highly regulated financial services environment. Key Responsibilities: Strategic Leadership & Executive Partnership Advise on human capital strategy to support organizational priorities such as differentiated products and service, member growth, operational efficiency, service excellence, and risk management. Develop talent strategies that address current and emerging workforce needs across the organization. Provide guidance to the CFO and CEO on HR trends impacting financial services, including succession planning, labor market shifts, and human capital-related regulatory expectations. Talent Management & Workforce Planning Lead workforce planning to ensure the credit union has the talent necessary to support growth and member service excellence. Oversee executive and critical role succession planning to ensure leadership continuity and business resilience. Strengthen recruiting strategies to attract top talent with financial services expertise while advancing the credit union's reputation as an employer of choice. Total Rewards, Compliance & HR Operations Oversee compensation, benefits, and wage and hour compliance with consideration for regulatory expectations specific to financial institutions. Ensure equitable, competitive rewards structures that support attraction and retention in a regulated, competitive industry. Lead the design and optimization of HR systems and processes to assure accuracy, compliance, efficiency, and service quality. Culture and Learning & Development Drive a culture grounded in cooperative values and aligned with core values of the credit union. Oversee leadership development, career pathways, and training programs that strengthen financial acumen, risk awareness, operational excellence, and member service skills. Employee Relations, Risk & Compliance Ensure HR practices support a sound risk environment and align with relevant employment laws, including New York, Massachusetts, Florida, Connecticut, New Jersey, Maryland, and multiple other states. Build and sustain strong employee relations practices that promote fairness, trust, and operational consistency across all departments. Serve as a key partner with Compliance & Internal Audit on matters involving workforce risk, investigations, and policy governance. Change Leadership & Transformation Understand and oversee change management principles for enterprise level initiatives. Lead an HR team that delivers high-quality service and meets the expectations of a dynamic financial services organization. Who you are: Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field required. Master's degree or senior HR certification (SPHR, SHRM-SCP) preferred. 10+ years of progressive HR leadership experience, with at least 5 years in a financial services, banking, or credit union environment strongly preferred. Demonstrated experience working with Boards and executive teams on regulatory matters, executive compensation, and succession planning. Experience supporting multi-branch, multi-state, or geographically distributed workforces. Ability to travel to operational centers as needed. Deep knowledge of HR disciplines, financial services workforce expectations, and the regulatory considerations impacting people practices in a credit union or banking environment. Strong business acumen with the ability to align talent strategies to lending, financial performance, member experience, and risk frameworks. Proven ability to lead transformation, build scalable HR processes, and develop high-performing teams. Previous merger and acquisition experience helpful Exceptional relationship-building, communication, and influencing skills across all organizational levels. What We Offer: Competitive salary and benefits package Opportunities for professional development and career growth Hybrid Schedule (min 3 days in office to maximize collaboration) A collaborative and inclusive work environment Paid Time Off, Wellness Time & Paid Federal holidays 401K with 6% match High Performance Culture Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE. EQUAL OPPORTUNITY EMPLOYER USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce. This is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This may be modified at any time, for any reason, at the sole discretion of management. At this time, USAlliance Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the before you apply: “USAlliance Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, USAlliance Federal Credit Union will not provide sponsorship for the candidate to work in the United States. It is unlawful for USAlliance to require or administer a lie detector test as a condition of employment or continued employment. In accordance with applicable state laws, an employer who violates this law shall be subject to criminal penalties and civil liability. In the spirit of pay transparency, we are excited to share the base salary range for this position is $144,865.00 - $168,872.00 exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus. If you are hired at USALLIANCE Federal Credit Union, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part is any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous compensation and benefits package. All positions must adhere to standard BSA/AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non-financial work results.
    $144.9k-168.9k yearly Auto-Apply 27d ago
  • Director of Operations

    Vetprocentral

    Operations director job in Stamford, CT

    We are searching for a Director of Operations (DO) for our practice located in the North East. The Director of Operations focuses on the day-to-day operations of the 24/7 veterinary specialty and emergency hospital, possessing a strong working knowledge of all segments of practice management. The DO is primarily responsible for client experience and clinical operations, and partners with and supports leadership with respect to finance and productivity, procurement, marketing, human resources, facilities, information technology, and law & ethics. The DO serves as the hub of the hospital, supporting leadership in uniting the team in their shared purpose. This role requires the ability to develop and leverage people and processes to maximize productivity while cultivating an employer-of-choice culture and a client, patient and referring community experience consistent with CUVS's Mission, Vision, and Core Values. If you are interested and feel you are a great match, please reach out to Julia at ************ or email her at ***********************. All inquiries confidential.
    $96k-161k yearly est. 60d+ ago
  • Director of Operations

    Solid Rock Recruiting

    Operations director job in Holbrook, NY

    We are seeking a highly experienced Director of Operations to provide strategic and hands-on leadership across all areas of our architectural millwork business. This role serves as the critical bridge between office management (project managers, engineers, logistics) and the shop floor (foremen, production teams). The ideal candidate will bring deep, multi-disciplinary expertise-combining technical understanding of fabrication and installation with proven operational management skills. Responsibilities: Oversee daily operations across departments, ensuring smooth communication and workflow between office and shop teams. Coordinate schedules, logistics, and production priorities to meet project deadlines and client expectations. Lead and support project managers, engineers, and shop supervisors in maintaining quality, accuracy, and efficiency. Analyze and improve operational processes, identifying opportunities for cost control, productivity, and safety enhancements. Manage interdepartmental coordination and proactively resolve conflicts or bottlenecks. Serve as a leadership presence on both the shop floor and in management meetings, ensuring alignment of objectives across the organization. Uphold the highest standards of precision and accountability in all phases of project execution. Requirements: Senior-level professional with comprehensive experience in engineering, fabrication, and installation within architectural millwork or related industries. Proven ability to manage complex, multi-department operations. Exceptional leadership, communication, and organizational skills. Strong analytical and problem-solving abilities, with a hands-on approach to management. Must be local to Long Island, NY - relocation is not available. This is not a junior or training role; only seasoned professionals with a record of operational excellence will be considered. Benefits: Comprehensive medical, dental, and vision coverage 401(k) with 20% employer match Paid vacation, sick, and personal days Merit-based bonuses Transportation reimbursement for NYC-based projects Contact: Phone: 605.291.1328 Email: ryan@solidrockrecruiting.com Equal Opportunity Employer: We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
    $87k-146k yearly est. 38d ago
  • Director Operations I

    Avolta

    Operations director job in Ronkonkoma, NY

    With a career at HMSHost, you really benefit! We Offer * Health, dental and vision insurance * Generous paid time off (vacation, flex or sick) * Holiday pay * Meal and Transportation Benefits * *401(k) retirement plan with company match * *Company paid life insurance * *Tuition reimbursement * Employee assistance program * Training and exciting career growth opportunities * Referral program - refer a friend and earn a bonus * Benefits may vary by position so ask your recruiter for details. Airport Location: Long Island MacArthur Airport Advertised Compensation: $92,000.00 to $105,000.00 Director Operations I AO175 Purpose: The purpose of the Director of Operations I role is to manage all revenue-generating and operations activities of approximately six restaurants and staff support functions within the location, ensuring all restaurants are clean, staffed, open for business, and operating to high operational and financial standards by holding assigned General Manager(s)and staff accountable. The DO-I is responsible for building a successful relationship with the Landlord, Unions, DBE/Joint Venture Partners, and other stakeholders. The DO-I uses broad discretion and judgment to make great leadership decisions. Essential Functions: Operations * Ensures all GMs and staff recognize the importance of preparing each restaurant for next-day opening, holding GMs accountable for executing all closing and opening checklist/requirements * Facilitates the development and implementation of the annual budget, financial forecasts, and other business goals and leads unit management to ensure budgeted sales and profit goals are achieved * Develops, maintains, and fosters the growth of landlord, brand, and DBE partner relationships Staffing/Deployment * Interviews candidates for key jobs, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the zone. Promotes HMSHost as an employer of choice within the local community * Authorizes hiring, firing, advancement, promotion or any other status change of location associates * Responsible for scheduling managers to ensure the branch has a leader-decision maker on-site during all hours of operations, and that all restaurants have a person-in-charge on-site during all operating hours. * Holds GMs accountable for on-boarding and off-boarding of all restaurant associates, including all activities related to compliance with proper badging requirements, orientation, OJT, and other company training/processes. Ultimate accountability for ensuring the collection of terminated employee badges, communicating terminations to HR * Understands, adopts, and consistently demonstrates defined manager behaviors designed to create an environment where employee engagement thrives; accepts, understands, adopts, trains and champions all Employee Engagement behaviors * Supports company recognition initiatives and develops and implements plans that will motivate and recognize restaurant staff for their contributions and performance, including using Shout-Out tools and materials. * Provides restaurant staff with consistent support, coaching and encouragement necessary to achieve business goals * Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurants * Reads and understands financial and operational data and reports to monitor progress towards zone goals and assigns associates to meet those objectives * Regularly meets and collaborates with the VPO/RDO about issues, decisions, people, and strategy, communicates leadership's vision and goals to branch leadership. * Engages with Ops Controller and regional leadership on financial decisions and enacting needed controls. Makes purchasing decisions for repairs, maintenance and supplies. Is aware of Loss prevention concerns and escalates those concerns to LP personnel. Product Availability/Working Equipment * Ensures daily orders are prepared and units are stocked with appropriate levels of product and teaches associates these order procedures * Ensures restaurants receive goods, process invoices, contact vendors for supply chain issues/product availability. * Ensures GMs and staff are proficient in company used tools like MIV, Crunch Time, Kronos and other programs as utilized by the company. * Monitor/maintain restaurant equipment, schedule routine service or repairs as needed. * Champions minimization of waste, records as needed and participates in food donation program. Brand Knowledge/Proficiency * Assesses skill levels of restaurant associates and conducts and coordinates on-the-job and other training/education activities as necessary * Embraces technology and inspires employees to understand and adopt new technologies implemented by the company * Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations, and teaches associates these standards * Develops and implements creative strategies to increase revenue Visual/Vibe/Appeal * Manages the day-to-day activities of associates within the branch * Uses judgment and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders * Recognizes, understands, and utilizes subordinate leaders' strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals * Ensures planned maintenance is conducted and addresses all maintenance and repair items as needed * Implements marketing programs as directed by OSC or brand initiatives, complies with promotional activity, drives revenue and interacts with support teams for AB programming, sales matrix, Coke programming or other as directed. Safety * Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law * Holds GMs accountable for ensuring all safety standards are understood and met * Trains new managers and associates in wellness check protocols and adheres to new COVID 19 requirements. * Understands and performs all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety Important information, reporting relationship, and similar roles * The Director of Operations - I position as described falls under the Fair Labor Standards act as an Exempt position, under both the Administrative Exemption and the Executive Exemption tests. * The position typically reports to the Regional Director of Operations within the assigned region. * The Director of Operations - I position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor GM and restaurant associates' work activities during these different days and times. * The Director of Operations - I position is the first position in a series of branch level leadership positions of increasing scope and complexity Minimum Qualifications, Knowledge, Skills, and Work Environment: * Education and management knowledge: demonstrated through progress toward a bachelor's degree in Hospitality Management or through varying combinations of formal post-secondary education or successful years of hands-on experience managing multiple restaurant concepts and multiple restaurant units. * Restaurant experience: must have demonstrated multi-unit restaurant experience, to include brands and service styles of varying complexity (e.g.: QSR, FSR, Union, Non-Union, etc.), with overall accountability for the success and failure of those restaurants. Generally speaking, multi-unit, multi-concept management experience for a minimum of 3 years with underlying overall restaurant experience of 7 years is necessary to be successful in a small branch. * Financial acumen: possesses a solid understanding of the drivers of growth and profitability and how key financial metrics are used; can easily navigate the P&L and understands the drivers of key line items that impact restaurant level profitability. Knows how to drive KPI results through behaviors versus managing the metric. * Technical skills and abilities: Demonstrates knowledge of restaurant product and service quality, safety and operations standards, and ability to teach and coach these standards to a team. * Builds and maintains positive relationships: Demonstrates the ability to interact with the public, team and various stakeholders in a friendly, enthusiastic and inclusive manner including clients, executive team, union representatives, branded partners and a diverse group of hourly associates. * Builds high performing teams: Ability to make sound hiring decisions. Demonstrates team management, delegation and issue resolution skills; has history of leading successful teams; has developed associates and leaders; applied strong coaching behaviors and ongoing feedback on performance. * Managing priorities and problem solving: the ability to manage multiple and concurrent priorities and apply critical thinking to solve problems. Uses sound communication practices to facilitate initiatives and change. * Communication: Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, understand menus and brand standards as well as converse comfortably with individuals. Additional Information All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis. HMSHost is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. To learn more about HMSHost and additional career opportunities, visit ************************ Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics"). Nearest Major Market: Long Island Nearest Secondary Market: New York CIty
    $92k-105k yearly 38d ago
  • Director, Marketing Growth and Operations

    Ultimate Care Assisted Living Management

    Operations director job in Ronkonkoma, NY

    Job Description This role supports the Vice President of Marketing and Senior Director of Marketing & Communications in developing and implementing the overall marketing strategy while independently managing media planning, budget oversight, project workflows, vendor relations, and the timely delivery of all marketing assets. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced, deadline-driven environment. They act as the central hub of coordination between internal teams, external vendors, and community stakeholders, ensuring that every campaign and creative request is executed efficiently, accurately, and in alignment with brand standards. DUTIES AND KEY RESPONSIBILITIES: Strategic Support Partner with the Vice President and Senior Director of Marketing to translate marketing strategies into actionable plans, timelines, and deliverables. Provide data-driven insights and recommendations to improve campaign performance and ROI. Media Planning & Management Develop, manage, and maintain all paid media plans, including print, digital, broadcast, and sponsorship placements. Negotiate rates, manage vendor contracts, and ensure all placements align with strategic priorities and budgets. Oversee trafficking of creative assets to media outlets and confirm all specifications, deadlines, and approvals are met. Budget Oversight Own and manage the department's operating and advertising budgets in coordination with the VP of Marketing. Track all marketing expenditures, process invoices, and prepare financial reports to ensure accuracy and accountability. Monitor spend versus plan and proactively identify optimization or reallocation opportunities. Project & Workflow Management Maintain the department's project management system, organizing and prioritizing deliverables, deadlines, and approvals. Ensure all creative requests are logged, assigned, and completed on schedule and within scope. Supervise the Marketing Coordinator and Graphic Designer to ensure workload balance and efficiency. Creative Asset Delivery & Quality Control Oversee production and distribution of all marketing assets-print, digital, and promotional materials. Ensure creative outputs meet brand standards, accuracy, and file specifications prior to release. Serve as the final checkpoint for proofing and approvals after delivery. Vendor & Stakeholder Relations Manage relationships with media partners, printers, and creative vendors, serving as the primary operational liaison. Coordinate asset delivery and communication between the Home Office team, communities, and external partners. Analytics & Reporting Support campaign reporting by collecting and analyzing performance data from media placements and digital sources. Present insights to leadership to guide decision-making and improve future initiatives. Departmental Development Stay current on marketing tools, platforms, and technologies to streamline department operations. Participate in training, conferences, and professional development as needed. Minimum Qualifications Experience 7-10 years of progressive marketing experience, with at least 3-5 years in a marketing operations, project management, or media planning role 2-3 years of people management experience, including direct supervision of marketing professionals Proven experience managing six- to seven-figure marketing budgets Demonstrated success in multi-channel media planning and buying (digital, print, broadcast) Experience in real estate, senior living, healthcare, hospitality, or multi-location organizations strongly preferred Core Competencies Project Management: Expert ability to manage multiple projects simultaneously with competing deadlines and stakeholders Budget Management: Strong financial acumen with experience in budget development, tracking, and variance analysis Media Planning & Buying: Deep understanding of media channels, rate negotiation, and vendor management Analytical Skills: Ability to interpret campaign data and translate insights into actionable recommendations Communication: Excellent written and verbal communication skills; comfortable presenting to senior leadership Attention to Detail: Meticulous approach to quality control, proofing, and brand standards enforcement Leadership: Ability to mentor, develop, and motivate direct reports while fostering collaboration across teams Technical Skills (Required) Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) Experience with project management platforms (e.g., Asana, Monday.com, Wrike, or similar) Familiarity with marketing analytics tools (Google Analytics, Meta Business Suite, etc.) Working knowledge of CRM and marketing automation platforms (e.g., HubSpot, Salesforce Marketing Cloud) Proficiency in media planning tools and ad trafficking platforms Basic understanding of creative file formats and specifications for print and digital production Preferred Skills & Attributes Experience with senior living or healthcare marketing regulations and compliance Knowledge of graphic design principles and Adobe Creative Suite (for quality review purposes) Familiarity with programmatic advertising and DSP platforms Understanding of SEO, SEM, and digital attribution models Certification in Project Management (PMP, CAPM) or Digital Marketing (Google Ads, HubSpot, etc.) Entrepreneurial mindset with ability to implement process improvements and drive operational efficiency Strong vendor negotiation skills with track record of cost savings Ability to work effectively in a matrixed organization with multiple stakeholders Calm under pressure; adaptable to shifting priorities in a dynamic environment Proactive problem-solver who anticipates needs after they become issues
    $95k-145k yearly est. 29d ago
  • LHCSA /Director of Operation

    Rehoboth Elderly Care and Companionship LLC

    Operations director job in Baldwin, NY

    Job Description The Director of Operations for LHCSA will play a pivotal role in ensuring the efficient and effective delivery of home care services in Nassau County, specifically in Levittown. This position is responsible for overseeing daily operations, managing staff, and ensuring compliance with regulatory standards to provide high-quality care to clients. The Director will develop and implement operational strategies that enhance service delivery while optimizing resource allocation. Additionally, this role involves fostering a positive work environment that encourages professional development and teamwork among staff. Ultimately, the Director of Operations will contribute to the organization's mission of improving the quality of life for clients through compassionate and reliable home care services. Minimum Qualifications: Bachelor's degree in healthcare administration, business management, or a related field. At least 5 years of experience in healthcare operations, with a focus on home care services. Strong knowledge of regulatory requirements for home care agencies. Preferred Qualifications: Master's degree in healthcare administration or a related field. Experience in a leadership role within a home care or healthcare organization. Familiarity with electronic health record (EHR) systems and data management. Responsibilities: Oversee daily operations of the LHCSA, ensuring compliance with state and federal regulations. Managed and supported a team of healthcare professionals, including hiring, training, and performance evaluations. Develop and implement operational policies and procedures to enhance service delivery and efficiency. Monitored financial performance and developed budgets to ensure the sustainability of operations. Collaborate with other departments and stakeholders to improve client care and satisfaction. Ensured compliance with payroll tax and wage deductions law and ACA Compliance, Wage Parity Act. Assist in acquiring new patients and contracts with MLTC'S, long-term care and other insurances Skills: The required skills for this role include strong leadership and management abilities, which are essential for guiding a diverse team and ensuring high-quality service delivery. Excellent communication skills are necessary for effectively interacting with staff, clients, and regulatory bodies. Problem-solving skills will be utilized daily to address operational challenges and improve processes. Financial acumen is crucial for budget management and resource allocation, ensuring the organization remains sustainable. Preferred skills, such as familiarity with EHR systems, will enhance the efficiency of operations and improve data management practices.
    $87k-146k yearly est. 9d ago
  • Director of Operations - cGMP

    GrÖN Confections

    Operations director job in Hauppauge, NY

    We're Grön (pronounced like grew-n, Swedish for green). We craft the most delicious cannabis edibles on the planet. As a leading North American brand, we're dedicated to high-quality products that cater to our diverse customers. Driven by innovation, sustainability, and community, we create our edibles with care. Founded in her basement, chocolatier and mother Christine Apple started Grön in 2015, and has since grown the company into a team of over 200+ passionate individuals in 8 different markets (and counting). We hold ourselves to the highest standards of quality and professionalism as we serve millions of customers worldwide. Every team member is expected to contribute to our mission with dedication and teamwork, crafting our gummies and chocolates with love for the community. At Grön, we operate first by our Mission & Values: we win with dignity and grace, we only deliver excellence, we embrace transformation. We believe all Grön employees should embrace and operate with these values in mind. If you feel like you embody our values, keep reading to find out more about how you could make an impact as a part of our team. About the Role: The Director of Operations key purpose is directly leading all operational processes and functions of the facility. This includes but is not limited to ensuring accountability at all levels; overseeing and approving all production operations, communicating effectively between all corporate and entity-specific departments, managing financial budgets and authorizing facility purchasing, providing monthly production analysis and presenting data to the Finance team to ensure proper execution for all entities, and unlocking innovation and strategic initiatives to streamline and improve operations. A successful Director of Operations at Grön will have a history of driving purpose, vision, and engagement across multiple functions; hiring, training and developing future leaders; experience managing multiple facilities; and has demonstrated a history of resilience, personal accountability, and integrity. This role is Monday through Friday in our Long Island Facility In this role you will: Strategic Alignment: Connect daily operations and team objectives to the broader goals and mission of Grön, ensuring all activities support organizational strategy. Operational Implementation: Implement operational strategies, structures, and processes across all business entities in accordance with cGMP and company standards. Comprehensive Oversight: Maintain a thorough understanding of all operational phases, including production, packaging, fulfillment, distribution, and compliance. Leadership Development: Interview, train, and develop leaders within the organization to build high-performing, compliant, and engaged teams. Performance Reporting: Provide regular performance updates to the Senior Leadership Team, communicating progress, challenges, and opportunities for improvement. Cross-Functional Collaboration: Partner with Sales and Distribution teams to ensure production output aligns with sales forecasts, product demand, and inventory requirements. Culture of Accountability: Foster a culture of ownership, responsibility, and continuous improvement across all departments. Operational Results: Drive measurable results in production targets, labor efficiency, profitability, budget adherence, and key performance metrics. Market Awareness: Monitor sales and market trends regularly to inform strategic planning and ensure operational responsiveness. Production Auditing: Audit production and packaging plans to confirm alignment with sales demand, product quality, and regulatory compliance. Process Improvement: Identify and implement opportunities to enhance efficiency, compliance, and product quality through continuous improvement initiatives. Policy & Procedure Management: Collaborate with Senior Leadership to develop, communicate, and implement operational policies, procedures, and security measures that ensure consistency and compliance. Analytical Decision-Making: Evaluate complex or conflicting information to identify root causes, troubleshoot effectively, and implement corrective and preventive actions. Culture & Engagement: Create and maintain a workplace culture that motivates employees, encourages collaboration, and drives commitment to organizational objectives. Regulatory Compliance: Maintain all required state permits, licenses, and certifications necessary for compliant operations under cGMP standards. Professional Integrity: Demonstrate integrity, respect, and professionalism in all actions and decisions, supporting a positive and compliant work environment. Commitment to Excellence: Uphold the highest standards of quality, compliance, and operational performance while adapting to change with agility and purpose. You'll be a great fit if: You have at least 6 years of manufacturing management experience, preference for folks with cannabis experience. You demonstrate excellent verbal and written communication skills and ensure all correspondence aligns with cGMP documentation standards. You provide strong leadership and supervision, guided teams to maintain compliance, safety, and quality in all production activities. You maintain a deep knowledge of cGMP principles, industry procedures, and regulatory best practices to ensure operational integrity. You are highly organized and detail-oriented, maintaining accurate records, logs, and reports in accordance with cGMP and company policy. You apply analytical and problem-solving skills to identify nonconformances, investigate root causes, and implement corrective and preventive actions. You are proficient with Microsoft Office Suite and relevant compliance software to support accurate and traceable data management. You recruit, train, and develop employees in procedures, quality standards, and safety protocols. You oversee daily operations, ensuring production adheres to established SOPs, documentation practices, and quality system requirements. You model integrity, accountability, and professionalism while handling personnel and performance matters in alignment with company and regulatory standards. You remain resilient and action-oriented, continuously improving systems, processes, and team capabilities to uphold cGMP compliance and operational excellence. Benefits & Compensation: This position has a salary of $100,000 Medical, dental, & vision insurance 401k Program Unlimited PTO Parental leave Commuter Benefits Grön is committed to equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. In accordance with applicable laws and regulations, our company provides a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion or belief, national origin, gender, family or parental status, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. We hire and promote individuals solely based on qualifications for the position to be filled and business needs. Grön will not tolerate discrimination or harassment based on any of these characteristics. We encourage all applicants over the age of 21. BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Grön recruiters. Please confirm that the person you are working with has an @eatgron email address. Additionally, Grön will never request financial information or payments from candidates at any point during the hiring process nor will we send checks for equipment at anytime. If you suspect fraudulent activity, please contact our team via ****************
    $100k yearly Auto-Apply 60d+ ago
  • Regional Director of Operations

    Morningside House Senior Living

    Operations director job in Setauket-East Setauket, NY

    Regional Director of Operations, PA We are looking for a Regional Director of Operations to lead our PA team at Morningside House Senior Living! Apply today to become a valued member of our incredible team at Morningside House Senior Living, proudly part of Morningside Elite Management, one of the only women-owned and operated senior-living management companies in the nation. Together we THRIVE! What we are offering: Competitive pay! Referral Bonus - $750 for full-time employee referrals and $375 for part-time referrals. 401K Match - company will match 50% of the first 4%. 100% vested after 6 years. Paid Time Off - 20 days in your first year as Full-time employee & 6 days as Part-Time. Tuition Reimbursement! Holiday Pay. Medical, Dental and Vision insurance. Employer Paid Life and AD&D insurance. Employer Paid Hospital Insurance. Optional Supplemental Insurance Coverage. Employee Exclusive Discount program by LifeMart. Professional growth and development opportunities. Employee Appreciation Events. Regional Director of Operations, PA, Position Summary: The Regional Director of Operations in PA, is responsible for enhancing the overall Resident, Family & Employee experience through exceptional comprehensive leadership. Responsible for establishing and sustaining a culture of unparalleled service and long-term growth through operational management, goal setting and achievement. Through their leadership, the Regional Director of Operations is responsible for achieving company goals & census growth, resident/family & employee relations and ensuring that company policies and department standards are being met at each community. Regional Director of Operations, PA, Essential Responsibilities: Management of the Executive Directors. Ensure community compliance with all state, federal, local regulations. Oversight and management of company policies, programs & standards. Oversight of day-to-day clinical Q & A per PA regs. Ensure communities are meeting weekly/monthly reporting deadlines. Work in conjunction with Chief Operating Officer, Corporate Director of Health & Wellness, Corporate Director of Sales/Marketing and Corporate Director of Human Resources to support the community with census growth, fiscal responsibility and operational challenges that arise. Responsible for A/R management and ensuring communities meet or exceed budgeted NOI. Responsible for assisting with annual budget planning and management. Producing daily, weekly, monthly, quarterly & annual reports as required and distribute accordingly to ED's or Corporate Team. Assist with implementation of new company initiatives to promote productivity and profitability. Available after hours and travel 80-90% of the time. Establish and nurture positive employee relations. Travel to each community to ensure community is operating at or above company standards. Serve as interim Executive Director during a community's ED vacancy. Identifying training needs at the community level. Maintain continuing education to adhere to or exceed current state regulations for position as dictated by Pennsylvania DHS. Regional Director of Operations, PA, Qualifications/Skills/Educational Requirements: College degree or related healthcare administration degree required Minimum of 3 years executive administrative/ management experience in senior living or long-term care facilities. Must be computer literate to include ability to use Microsoft Office including Outlook, internal software programs: Yardi, Sherpa & Paylocity. This position is exposed to highly confidential information and data that disclosed would be contrary to the company's policies and professional ethics. This position must exhibit maturity in judgment. Time management: the ability to organize and manage multiple priorities in an efficient manner. Must have strong organizational, problem solving and interpersonal skills. Demonstrate proficiency of company's computer programs: i.e. Accounting, CRM, payroll, emergency call system. Available after hours and ability to travel 80-90% of the time. Morningside Elite Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $100k-157k yearly est. Auto-Apply 60d+ ago
  • Director of Business Operations

    CL Visual Inc. 3.9company rating

    Operations director job in Copiague, NY

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company parties Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Director of Business OperationsLocation: On-Site, Copiague, NY Reports to: Chief Operating Officer CL Visual is seeking a Director of Business Operations with a passion for both strategic vision and hands-on management; who excels at empowering teams, driving accountability, and inspiring high performance throughout the organization. If you thrive in fast-paced environments and are ready to build, lead, and boost our national fleet branding operations, we want to hear from you. This is your chance to make a significant impact as you guide our teams and shape the future of our industry. About CL Visual CL Visual is a national leader in commercial vehicle wrap branding and marketing, serving businesses across industries from home services and construction to retail, transportation, manufacturing, and beyond. Our mission is simple yet powerful: to create impactful impressions that change lives with your brand. Through our exceptional design capabilities, advanced production processes, and precision installations, we have built a reputation for being the top tier in the fleet branding industry. As CL Visual continues to scale, we are seeking a Director of Operations to drive efficiency, performance, and growth across the business. Position Summary The Director of Operations will be the architect and leader of CL Visuals operational excellence. This role is central to ensuring that all departments including production, scheduling, logistics, and project delivery run with efficiency, precision, and profitability. You will: Build, refine, and implement scalable systems, workflows, and KPIs. Monitor, measure, and optimize performance at every level of the organization. Lead cross-functional collaboration to maximize efficiency and accountability. Foster a culture of continuous improvement, collaboration, quality, and safety. Scale the business from $5M+ in revenue toward $10M and beyond while protecting margins and driving growth. Operations Leadership & Strategy Develop and execute a comprehensive operational plan aligned with growth objectives. Build and refine SOPs (Standard Operating Procedures), workflows, and reporting structures. Partner with executive leadership to set, track, and achieve financial and performance targets. Identify operational bottlenecks and implement solutions to streamline processes. Drive scalability to support growth from $5M to $10M+ in annual revenue. Performance & Quality Management Establish and track KPIs across production, scheduling, logistics, and installation. Ensure consistent quality standards and compliance with safety regulations. Monitor budgets, costs, and margins to support profitability. Collaborate with finance to drive EBITDA improvements and strengthen P&L visibility. Use data to create accountability and optimize results. Team Leadership & Development Support, mentor, and hold department managers accountable for results. Provide ongoing coaching, training, and performance evaluations. Foster collaboration across teams to ensure smooth project delivery. Build a culture of accountability, ownership, and high performance. Operational Execution & Technology Oversee daily operations to ensure deadlines, budgets, and client expectations are consistently met. Optimize scheduling, resource allocation, and logistics for maximum efficiency. Partner with finance on job costing and accurate P&L tracking. Implement technology platforms such as ERP, CRM, and project management tools to improve visibility, communication, and productivity. Lead initiatives that modernize processes and enhance scalability. Perform all other duties as assigned to support the overall success of the business. Qualifications 5+ years of leadership experience in operations management. Direct experience managing operations for businesses with $3,000,000+ in annual revenues. Proven ability to scale operations from $5M to $10M+ revenue while improving margins. Strong financial acumen with experience collaborating on P&L ownership, margin improvement, and cost control. Background in printing, manufacturing, construction, or related industries a plus. Demonstrated success implementing technology platforms to streamline operations. Excellent organizational, problem-solving, and decision-making abilities. Strong leadership and people management skills with experience leading managers. Ability to balance people leadership with accountability, fostering a culture of ownership and performance. Highly adaptable with a track record of delivering results in a fast-paced, complex environment. Prior experience preparing a company for private equity investment, acquisition, or significant scaling initiatives is a plus. Compensation & Benefits Base Salary: $100,000 $125,000 annually, based on experience. Performance-based bonus opportunities tied to company growth and operational success. Weekly Pay with reliable and timely processing. 401(k) with Company Match to invest in your future. Medical, Vision and Dental Coverage from Day One with no waiting period. Paid Holidays, Vacation and Sick Time for rest and recharge. Company-Paid Life Insurance for added peace of mind for you and your loved ones. Volunteer Time Off and Your Birthday Off. Summer Fridays All Year with an early start to your weekend. Career-defining opportunity to shape the operational foundation of a growing, national brand.
    $100k-125k yearly 24d ago
  • Customer Operations Manager

    Hertz 4.3company rating

    Operations director job in White Plains, NY

    The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary for this position is $60,000/yr What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $60k yearly Auto-Apply 38d ago

Learn more about operations director jobs

How much does an operations director earn in Commack, NY?

The average operations director in Commack, NY earns between $69,000 and $184,000 annually. This compares to the national average operations director range of $65,000 to $164,000.

Average operations director salary in Commack, NY

$113,000

What are the biggest employers of Operations Directors in Commack, NY?

The biggest employers of Operations Directors in Commack, NY are:
  1. Archway Marketing Services
  2. BAE Systems
  3. HMSHost
  4. Hospital for Special Surgery
  5. Advatix
  6. Advatix, Inc.
  7. Avolta
  8. GrÖN Confections
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