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  • Vice President, OPS Account Management Manager II

    BNY 4.1company rating

    Operations director job in Los Angeles, CA

    Vice President, OPS Account Management At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Account Management - M2 to join our Account Management team. This role is located in Los Angeles, CA In this role, you'll make an impact in the following ways: • Manage a team of Account Managers responsible for client accounts, including specialized or key accounts critical to team or function goals • Coach and guide staff on account planning, execution, and performance management • Set departmental priorities, allocate resources, and contribute to operating protocols for the Account Management function • Collaborate with Relationship Management and Client Service Delivery to ensure a seamless client experience and coordinate service levels • Track and report on team metrics and results, proactively call on accounts to ensure client satisfaction and identify growth opportunities • Serve as an escalation point for critical service issues and shepherd resolution • Recruit, motivate, and develop staff to maximize individual and team contributions and professional growth To be successful in this role, we're seeking the following: • Bachelor's degree or equivalent combination of education and experience • 5-7 years of total work experience, with 0-1 years of management experience preferred • Experience in Account Management preferred • Strong leadership and team management skills At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: • America's Most Innovative Companies, Fortune, 2025 • World's Most Admired Companies, Fortune 2025 • “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $130,000 and $150,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
    $130k-150k yearly Auto-Apply 20h ago
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  • Director of Service Operations

    Adecco 4.3company rating

    Operations director job in Irvine, CA

    Director of Service Operations | North America Adecco Permanent Recruitment is seeking an experienced Director of Service Operations to lead our clients centralized Service departments across North America. This strategic leadership position oversees Training and Technical Support, Service Desk, Service Administration, and Continuous Improvement teams. The Director of Service Operations reports directly to the Vice President of Service and is responsible for driving operational excellence, maximizing team efficiency, and delivering exceptional customer satisfaction. Location: California Job Type: Full-time, Senior Leadership Reports To: Vice President of Service What You'll Do as Director of Service Operations Lead Strategic Service Operations As our Director of Service Operations, you'll develop and execute strategic vision across multiple service departments, aligning operational goals with company-wide customer experience initiatives and global business objectives. You'll be accountable for performance metrics, resource optimization, and measurable business impact across all service functions. Manage Multi-Department Operations Oversee daily operations for Training, Technical Support, Service Desk, and Service Administration teams Implement and maintain Standard Operating Procedures (SOPs) across all departments Optimize workforce management including staffing, scheduling, and escalation protocols Drive efficiency improvements and resource utilization across service operations Build and Develop High-Performing Teams Lead, mentor, and develop managers, supervisors, and service agents Create performance management frameworks and conduct regular evaluations Design and implement training and professional development programs Foster employee engagement, retention, and a positive work culture Manage both local and remote team members effectively Drive Data-Driven Performance Improvements Monitor and analyze key performance indicators (KPIs) including Average Handle Time (AHT), Net Promoter Score (NPS), Invoice Processing metrics, Technical Support Resolution rates, and Training effectiveness Implement business intelligence and analytics strategies using tools like Qlik Identify operational trends and implement continuous improvement initiatives Generate actionable insights from performance data Champion Customer Experience Excellence Build and maintain a customer-centric service culture Develop best practices for customer service interactions and support Handle escalated customer issues and complex service inquiries Implement customer feedback systems to drive service quality improvements Improve customer satisfaction scores and loyalty metrics Optimize Service Technology Stack Evaluate and implement service operations technology solutions Manage systems including iGrow, Salesforce, SAP, and Qlik analytics platform Streamline workflows through technology optimization Drive digital transformation initiatives for service operations Manage Service Operations Budget Develop and manage FTE (Full-Time Equivalent) budgets for service teams Create financial forecasts and resource allocation plans Implement cost-control measures while maintaining service quality Maximize ROI on service operations investments Ensure Compliance and Quality Standards Maintain compliance with company policies, industry regulations, and legal requirements Implement quality assurance programs and monitoring systems Establish and enforce service level agreements (SLAs) Director of Service Operations Qualifications Required Experience and Skills Experience: 10+ years in Service Operations, Contact Center Operations, Customer Support Management, or related field Leadership: Minimum 5 years in senior leadership roles managing both local and remote teams Education: Bachelor's degree (BA/BS) required in Business Administration, Operations Management, or related field Global Programs: Proven track record establishing and leading successful global learning and development programs Strategic Thinking: Demonstrated ability translating business strategy into actionable operational plans Analytical Skills: Strong data analysis capabilities with critical thinking and independent problem-solving Change Management: Ability to prioritize effectively and adapt as business priorities shift Relationship Building: Excellent interpersonal skills with ability to influence stakeholders at all levels Customer Focus: Strong customer service orientation with proven track record improving customer satisfaction Technical Skills and Systems Experience Proficiency with Learning Management Systems (LMS) and training software platforms Experience with CRM systems (Salesforce preferred) Knowledge of ERP systems (SAP experience a plus) Familiarity with business intelligence tools (Qlik or similar) Experience with workforce management and service desk software Strong Microsoft Office Suite skills including Excel for data analysis Leadership and Soft Skills Exceptional communication skills, both written and verbal Outstanding facilitation skills for virtual and in-person training/meetings Proven ability developing talent and building organizational capability Experience in fast-paced, growing, global organizations Strong project management and organizational skills Ability to work effectively under pressure and meet deadlines Preferred Qualifications Master's degree (MA/MS) in Business, Operations Management, Organizational Development, or related field Professional certifications in Training and Development (CPTD, CPLP, or similar) Six Sigma, Lean, or other process improvement certifications ITIL (Information Technology Infrastructure Library) certification Experience in specific industries (if applicable to your company) Why Join Our Service Operations Team As Director of Service Operations, you'll have the opportunity to make a significant impact on customer satisfaction and operational excellence. This role offers competitive compensation, professional growth opportunities, and the chance to lead transformational change across multiple service functions in a growing global organization. Keywords Director of Service Operations, Service Operations Manager, Customer Service Director, Contact Center Director, Technical Support Manager, Service Desk Manager, Operations Director, Customer Experience Leader, Service Excellence, Call Center Director, Support Operations Manager, Training and Development Director, North America Service Operations
    $91k-137k yearly est. 1d ago
  • Senior Vice President Portfolio Operations

    Endeavor Agency

    Operations director job in Irvine, CA

    Endeavor Agency (************ CRE.com) is a commercial real estate talent agency providing high-touch recruitment services throughout California and major western US cities. Endeavor has engaged with a dynamic, privately held commercial real estate association management company seeking a Senior Vice President to join their team in Irvine, CA. Job Responsibilities: The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty. People: Engaged executive presence with team in scope of role Build strong relationships of trust with internal (i.e., peers and support teams) team. Maintains a positive, cohesive work environment to attract and retain top level leaders throughout the organization. Build a highly functioning team of leaders through performance management, succession planning, coaching, mentoring, and leading by example. Ability to clearly communicate, motivate and inspire others to reach company vision. Growth and Strategy Positively contribute to sales and EBITDA goals Provide overall executive leadership and strategic direction for the Commercial Management Division. This includes frequent interaction with association managers, business leaders, existing clients, prospective new clients, and company leaders. Responsible for annual business plan - driving financial performance to achieve targeted performance margins as identified in business plan. Provides year-end input to corporate budget and in particular, to those line items within area of responsibility. Maintain client retention goals as outlined in business plan. Develop and implement strategies that promote the organization's mission, core values and global service standards. Identify client opportunities with new and existing clients. In partnership with Business Development and Marketing, support and participate in client presentations that lead to generating new business. Drive business improvement and compliance through new or enhanced technology/processes. Operations: Follows regional and/or national policies and operational protocols. Implement best practices, innovation, creative thinking, and employment of business practices throughout the company. In a growing and evolving culture of change, lead and participate as an Executive Sponsor for Regional or National initiatives. Manage and direct regional leaders (Vice Presidents, Regional Managers, and Support Teams) to ensure the company's operational priorities are aligned with the company policy, legal guidelines and long-term goals of growth. Education & Experience: Must possess a college degree; or equivalent industry experience.• Preferred to possess a licensed California Real Estate Broker; may need to obtain additional licenses for other regions in which MarWest performs third party property management Has a minimum of 5 years' experience in an executive leadership role within commercial property management and preferably within the niche of commercial association management 5+ years of proven leadership skills and ability to lead large teams at an executive level or greater.
    $159k-293k yearly est. 3d ago
  • Sales and Operations Manager

    Evergreen Homebuyers

    Operations director job in Fountain Valley, CA

    🔥 Sales & Operations Manager - Real Estate (Wholesaling / Fix & Flip) 💰 $200,000+ OTE (Base + Revenue Share | (1099) 📍 Fountain Valley, CA | In-Office | Full-Time This is not a corporate job. This is a build-it, own-it, scale-it leadership role inside a fast-growing real estate investment company. If you thrive in high-pressure environments, love leading sales teams, and want to be directly responsible for revenue, performance, and growth - keep reading. 🚀 The Opportunity You will run the engine of the business. As Director of Operations & Sales, you'll own Acquisitions, Dispositions, and Marketing. You'll lead from the front, coach closers in real time, manage dozens of deals simultaneously, and make high-stakes decisions daily. This role is for a closer-turned-leader who wants income tied to results! ⚡ What You'll OwnAcquisitions (Sales Leadership) Run daily sales huddles and weekly performance breakdowns Jump into live calls to help closers lock up deals Review call recordings and aggressively coach for improvement Track KPIs daily (dials, offers, talk time, contracts) Role-play, train, and hold the team accountable - no excuses Dispositions (Revenue & Risk Control) Manage 80+ active escrows at a time Decide which buyers win deals and why Solve problems fast to keep deals alive and profitable Push deals across the finish line - every time Marketing (Lead Flow = Lifeblood) Ensure all marketing channels are producing (cold call, SMS, PPC, direct mail, etc.) Track ROI relentlessly and kill what doesn't work Scale what works - fast 🧠 What You'll Be Responsible For Leading acquisition managers, disposition managers, lead managers, and VAs Building a culture of performance, accountability, and execution Owning the transaction pipeline from contract to close Working directly with title, attorneys, buyers, and sellers to remove friction Solving problems before leadership ever hears about them 💪 Who Thrives Here 2+ years in direct sales (real numbers, real pressure) 2+ years leading teams (you've hired, fired, coached, and scaled) Extremely solution-oriented - excuses don't live here Detail-obsessed and KPI-driven Independent, competitive, and decisive Interested in real estate investing, wholesaling, or fix & flip If you need micromanagement or a slow pace, this role will eat you alive. ⏰ Schedule & Commitment Monday-Friday: 8:30 AM - 5:30 PM (In-Office) Available after hours when deals demand it This is a leadership seat - results matter more than clock-watching 💰 Compensation $200,000+ annual compensation (Base + Revenue Share) 1099 role Income is directly tied to performance and execution 📍 Location In-person only Fountain Valley, CA 92708 🔥 This role is built for leaders who execute! If this sounds like you Evergreen Homebuyers would like to meet you!
    $200k yearly 1d ago
  • Chief of Operations - Luxury Fashion Brand

    Strawberry Paris

    Operations director job in Los Angeles, CA

    Chief of Operations - Strawberry Paris Full-Time | Downtown Los Angeles HQ l IN PERSON *********************** READ IT COMPLETELY - YOU WONT REGRET IT Strawberry Paris is more than a brand-it's a dream of ultra-luxury boho romance. Inspired by the easy style of Zimmerman and the classic charm of Chloé, we create feminine, sun-kissed collections that mix skilled craftsmanship with modern travel vibes. Every piece comes from top factories using the best materials to capture that feeling of Parisian escape. We launched in 2025 and in less than 6 months we've already smashed past $1M in sales. Vogue France called us “the new boho obsession,” Who What Wear declared our strawberry-pink silk dresses “the piece of the season,” and every cool-girl influencer from Paris to Venice Beach is wearing us. Now we're scaling fast-and we need a world-class Chief of Operations who operates like a true owner: a strategic powerhouse who executes relentlessly, pushes boundaries, delivers results (no excuses), finds ways to make the impossible happen, and works at lightning speed. You'll be the CEO's trusted partner, driving operations across the entire business while we build the next billion-dollar boho icon. The Role As Chief of Operations, you'll report directly to the CEO and be the key driver of our daily work. You'll lead in a fast-growing luxury brand, handling everything from expanding wholesale sales to running marketing efforts and managing production. This means leading big projects to help us succeed in multiple sales channels, combining strong operations with creative ideas. If you enjoy turning big plans into real results, you'll flourish here and help us reach customers around the world. Key Responsibilities Drive Wholesale Sales Growth and Manage Sales Staff: Lead hiring, training, and ongoing tweaks for our sales team. Track performance closely, use data to build growth plans, open new accounts, manage trade show calendars, and build strong client relationships for steady loyalty and higher revenue. Boost the Brand with Marketing: Work with the CEO on smart strategies like paid ads, influencer deals, celebrity features, and content plans to increase online sales and build global awareness. Manage Production, Manufacturing, and Build Collections: Find and partner with top factories worldwide, guide product development from idea to finished item, track deadlines closely, and create high-quality samples, prototypes, and sales tools. Lead Key Projects and Day-to-Day Office Management: Handle full project management for complex initiatives, from setting up CRM systems to building automation tools that help teams work faster. Keep the office running smoothly as the main manager of daily tasks. Handle Financial Operations and Track KPIs: Oversee shipping, accounts receivable (returns/refunds), and accounts payable to ensure on-time payments and meeting targets. Track financials closely to hit KPIs and ensure profitability. Support Daily Operations and Budgets: Track all company expenses and give useful advice, while acting as the CEO's main partner for everyday decisions and strategy changes. Plan for Expansion: Set up our franchise and partnership area, finding chances to open physical stores in key markets. Who We're Looking For - A Strong Leader Who Gets Results Quickly and Well Experienced Leader: 3+ years in operations leadership, executive strategy, or high-level roles in luxury fashion, wholesale, or e-commerce (boho/feminine/high-end apparel a huge plus). Smart Planner: Strong analytical skills with a history of growing revenue through data-driven strategies, client acquisition, and process optimization. Team Player with Creative Skills: Real experience in marketing (ads, influencers) and production (sourcing, development, quality control). Tech Expert: Skilled in CRM (Salesforce/HubSpot), automation (Zapier), financial software (QuickBooks/ERP), and project tools (Asana/Monday.com). Luxury Professional: Excellent organization, discretion, and attention to every detail. Tough under pressure with a friendly, motivating attitude. Growth-Focused: Top performer who delivers results others think are impossible-and faster. Bachelor's or Master's in Business, Fashion, or related field; fluent in English (French a plus). What You Get - A Package Built for Hustlers Base salary $30-$36/hour (~$62,400-$74,880/year full-time - strong for high-impact leadership roles in luxury fashion, with fast growth potential) GUARANTEED RAISES EVERY 6 MONTHS ! : 2% every 6 months (4% yearly) for first 2 years - automatic progression to higher base by year 2 GUARANTEED ANNUAL BONUS: $1,000 guaranteed → up to $10,000 Profit-sharing: Up to 15% of net profits distributed annually as extra bonuses to all staff based on performance - the harder we hustle together, the bigger everyone's share GUARANTEED $3,000 loyalty bonus at 3-year mark Generous clothing allowance (obviously) -- 2 FREE PIECES PER MONTH 20 paid days off to start (13 PTO + 7 sick), growing +4 vacation days/year (cap at 25 PTO = up to 32 total days), plus 5 major holidays (separate) $150/month health & wellness stipend Travel perks, dreamy DTLA showroom vibes, and direct partnership with the founder Monthly PERSONAL GROWTH Bonus: $150-$350 extra every month when you present and execute a clear growth action plan to grow your skills that help the company (stackable!) Monthly Einstein Award: $100 cash for standout intelligent growth (yes - earn both monthly bonuses if you're crushing it) Our Culture - Built for Builders Small 10-person team, lightning-fast execution, weekly 5-minute power meetings with the CEO, Friday catered lunches + skill shares (with $100 prizes), potlucks ($50 prizes), quarterly Shark Tank pitches ($200 prizes). We reward results, ownership, and hustle - no excuses, just “how do we make it happen?” Ready to step in as the operational powerhouse and drive Strawberry Paris to the next level? Send your resume + a cover letter sharing your biggest operational/growth win and why you're ready to build a billion-dollar luxury brand. Email: ************************ Subject: Chief of Operations - [Your Name] - Let's Build a Billion-Dollar Brand We move fast. The right person starts ASAP. Don't wait - your future at a rocket-ship luxury brand is waiting. 🍓✨ Check us out: *********************** Strawberry Paris is an equal opportunity employer committed to diversity, equity, and inclusion in every thread.
    $62.4k-74.9k yearly 20h ago
  • Senior Director, Legal Affairs: Labor, Employment & Safety

    Honda Center 3.9company rating

    Operations director job in Anaheim, CA

    A major sports and entertainment organization in Anaheim seeks a Senior Director for Legal Affairs. This role focuses on labor and employment legal matters, requiring over 6 years of experience, including substantial in-house experience. The successful candidate will provide strategic legal support, manage litigation, and lead initiatives on compliance. This position offers a salary range of $210,000 to $260,000 annually. #J-18808-Ljbffr
    $210k-260k yearly 4d ago
  • Regional Operations Manager - Healthcare

    Balboa Nephrology

    Operations director job in Fountain Valley, CA

    About the Role We are seeking an experienced and dynamic Regional Operations Manager to oversee and optimize the performance of multiple medical clinics. This leader will be responsible for ensuring operational excellence, developing high-performing teams, and driving strategic initiatives that enhance patient care and efficiency. The ideal candidate is a proactive problem solver, data-driven decision-maker, and an experienced leader in healthcare operations. Why Join Us? Voted Top Work Places in San Diego 2017, 2020, 2021, 2022, 2023, and 2024 by The San Diego Union-Tribune Balboa Nephrology is the largest kidney care practice in California and participates in a national Medicare program focused on value-based care. We will help you grow in your leadership experiences while learning the new value-based care world. Comprehensive benefits package including medical, dental & vision (effective the first of the following month after hire). Retirement benefits with an employer contribution of up to 10% of annual pay after one year of service. Unlimited PTO and 9 company holidays per year. Company-paid life insurance. Hybrid schedule: 4 days in-office, 1 day remote. Mileage reimbursement for travel between assigned clinic locations. Our Values: Patient-centered I Accountability I Respect I Innovation I Data-Driven Our Mission: to consistently deliver superior care - Balboa Care - to every patient with kidney disease. Core Competencies & Key Responsibilities Execution & Accountability: - Oversee the day-to-day operations of multiple clinic locations, ensuring efficiency, quality, and cost-effectiveness. - Develop and implement performance objectives, budgets, and operational strategies aligned with organizational goals. - Ensure timely execution of initiatives, projects, and performance improvement plans, keeping all stakeholders informed of progress and results. - Lead periodic Business Reviews to track performance, identify gaps, and drive continuous improvement. Data-driven Decision Making: - Utilize dashboards, Excel, and reporting platforms to monitor and enhance clinic performance. - Track patient service metrics, resolve complaints, and enhance customer experience. Critical Thinking & Proactive Problem Solving: - Anticipating challenges, developing solutions, and demonstrating initiative, supported by actionable examples. - Identify opportunities for operational efficiencies and cost-saving measures using Lean Six Sigma or other process improvement methodologies. - Implement best practices for workflow optimization and standardization across clinic locations. Leadership & Team Development: - Directly supervise, mentor, and develop clinical teams, fostering a culture of accountability, collaboration, and growth. - Promote staff development and career growth by leveraging Medical Assistant Competency Evaluations and other performance metrics. - Establish and reinforce performance standards, ensuring alignment with organizational expectations. Relationship Building & Influence: - Partner with the Director of Operations to align regional initiatives with company-wide strategies and provide regular updates on performance metrics and initiatives. - Cultivating trust and collaboration with physicians and staff; leveraging feedback to drive alignment and engagement. - Foster strong relationships with healthcare partners, and business office teams to ensure strategic alignment. - Collaborate with executive leadership to carry out key initiatives that support regional growth and operational sustainability. Preferred Qualifications: · Bachelor's degree in Healthcare Administration, Business, or a related field (Master's degree preferred). · 5+ years of operations management experience in a multi-site healthcare setting. · Proven track record of achieving operational goals through data-driven decision making. · Exceptional leadership and team development skills. · Strong communication and relationship-building abilities with physicians and cross-functional teams. · Experience with performance dashboards, metrics tracking, and process improvement initiatives. · Ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced environment. Pay Range: $71,000-$98,000 base annually, depending on experience, with total potential compensation up to $108,000 including a 10% annual performance bonus. Required Qualifications: Bachelor's Degree in Health Administration, Business Administration, or a related field. 5+ years of leadership experience in healthcare operations, preferably in a multi-site medical practice. Strong analytical and problem-solving skills, with experience leveraging data to drive operational improvements. Proficiency in Excel and reporting platforms for tracking and improving performance metrics. Ability to influence cross-functional teams and drive initiatives across geographically dispersed business units. Valid driver's license to travel between sites as required. Preferred Qualifications: Experience with EPIC or similar electronic medical record systems. Lean Six Sigma or process improvement certification. Experience in a fast-growing, multi-clinic healthcare organization. Bilingual (English/Spanish) is a plus. Work Environment & Additional Considerations: Hybrid schedule: 4 days in office, 1 day remote. Mileage reimbursement for travel between assigned locations. Must be able to lift up to 25 pounds, bend, stand, stoop, and drive as necessary. Background check required. This position offers a unique opportunity to lead a high-performing team while driving operational and strategic success across multiple clinic locations. If you're a results-driven leader passionate about healthcare excellence, we encourage you to apply! This position is being handled internally. We are not accepting solicitations from external recruiters or staffing agencies at this time. Language Skills While performing duties, the employee is regularly required to talk, hear, read, write, type and respond in English and understand clinical/medical vocabulary written and spoken. Vision Requirements Vision requirements include close vision, ability to adjust focus, and see color. Physical Demands Physical requirements may vary slightly and should be reviewed with your manger. In general, this position requires the ability to lift up to 25 pounds unassisted; ability to stand for extended periods of time and to perform repetitive stooping, walking, stretching, reaching and some sitting; ability to use full range of body motions required to lift patients, wear a lead apron, and lift and move supplies. Must be able to safely ascend and descend stairs as a core part of the job, with or without reasonable accommodation, when no elevator or lift is present. Work Environment Job required tasks routinely involve a potential for mucous membrane or skin contact with blood, body fluids, tissues or potential spills or splashes. Use of appropriate personal protection measures is required for every healthcare provider in these positions. Require to routinely use standard office equipment such as laptop, computer, mouse, and photocopier. About Balboa United Beginning in 1973, Balboa has grown from two physicians to a comprehensive nephrology team of 52 board certified physicians and 8 advanced practitioners. On January 1, 2018, Balboa Nephrology Medical Group (BNMG) launched Balboa United, a full-service medical practice management services organization. From one small office, BNMG now has 24 clinical offices throughout San Diego, Imperial, Orange and Riverside counties. In addition to office and hospital-based patient care, Balboa physicians manage the dialysis treatments of approximately 4,500 patients at 88 dialysis centers and conduct Nephrology based clinical research at 6 centers throughout Imperial and San Diego counties (California Institute of Renal Research). *EEO Statement Balboa United is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. Our Company policy prohibits unlawful discrimination based on race, color, creed, religion (including religious dress & grooming), sex (including pregnancy, childbirth or related medical conditions), gender (including gender identity and gender expression), marital status, registered domestic partner status, military status, age, national origin or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, sexual orientation, or any other basis protected by applicable federal, state, or local law. We also prohibit unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee of Balboa United, including managers and co-workers. If you believe you have been subjected to any form of unlawful discrimination, submit a written complaint to your manager or Human Resources (HR). Your complaint should be specific and should include the names of the individuals involved and the names of any witnesses. If you need assistance with your complaint, or if you prefer to make a complaint in person, contact the Company's Human Resources Department. We will immediately undertake an effective, thorough, and objective investigation and attempt to resolve the situation.
    $71k-98k yearly 4d ago
  • Director, Estimating - Manufacturing

    Solectron Corp 4.8company rating

    Operations director job in Fontana, CA

    Job Posting Start Date 12-23-2025 Job Posting End Date 01-30-2026 Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution. Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach your full potential and contribute to projects that truly matter. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Director of Estimating located in Fontana CA. Reporting to the General Manager the Director of Estimating will lead the estimating teams and processes at a national level for the Crown Technical Systems business. Focused on growing the business, this role will be responsible in ensuring that the estimating procedures are developed and executed properly, maintaining a high bid success rate with a strong profit margin, and growing talent within the department. Supervisory Responsibilities: Hires and trains the estimating department staff. Oversees the workflow and schedules of the department. Promotes collaboration between estimating staff, business development, marketing, and engineering teams. Conducts performance evaluations that are timely and constructive. Handles discipline and termination of employees in accordance with company policy. Visit Canada & Texas Offices a minimum of (1) Week every (2) Months to review current projects and instill a culture for the engineering teams. What a typical day looks like: Establishes and institutes procedures for estimating team to adhere to both from a technical perspective and a financial perspective. Manage relationships with external customers and business development manager to ensure cost effectiveness for the business and the customer. Be responsible for watching technology trends and preparing cost reduction and other business recommendations based on those trends. Work with other departments to refine product estimates to establish standards for all products with regards to both products and labor hours. Perform final review of all estimates prior to sending to customer or the next layer for approval. Review proposals from a holistic view-point to ensure customer confidence and competitiveness within the market segment. Review terms and conditions at a high level for all estimates and approve based on limits of authority. Develops strong relationship with clients to create depth in the relationship and serves as an expert on Crown's product capabilities. Read and interpret documents to understand customer requirements, determine scope of work, and assess the company's ability to bid the project. Perform initial review of bid opportunities with team to confirm bid opportunity is a fit for Crown and if alternate solutions can be suggested to the customer. Promote creative ideas within department to position Crown's proposal to be highly accurate and attractive to the end customer. Maintain accurate pricing for internal database in coordination with purchasing department. Propose ideas and suggestions for areas of improvement to standardize bid process and reduce overall cycle time. Perform other related duties as assigned. The experience we're looking to add to our team, Bachelors degree in Engineering, Construction Management, or related field. 8+ years of experience in estimating preferably in the electric utility industry. 8+ years of experience in a leadership capacity. Strong supervisory and leadership skills. Ability to read mechanical and electrical drawings, schematics, and diagrams Ability to read and understand Commercial Documents Excellent written and verbal communication skills Excellent organizational skills and attention to detail Able to multi-task, prioritize, and manage time efficiently Strong critical thinking skills and ability to make independent judgments Excellent interpersonal and customer service skills Proficient with Microsoft Office Suite (Word, Excel and Outlook) and other related programs (AutoCAD, Solidworks) MY01 #LI-MYOSHIDA What you'll receive for the great work you provide: Full range of medical, dental, and vision plans Life Insurance Short-term and Long-term Disability Matching 401(k) Contributions Vacation and Paid Sick Time Tuition Reimbursement Pay Range (Applicable to California)$153,000.00 USD - $210,400.00 USD AnnualJob CategoryGlobal Procurement & Supply ChainRelocation: Eligible for domestic relocation only Is Sponsorship Available? No Crown is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Crown, you must complete the application process first).
    $153k-210.4k yearly Auto-Apply 9d ago
  • Director Manufacturing 1

    Northrop Grumman 4.7company rating

    Operations director job in Palmdale, CA

    RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: NoneTRAVEL: Yes, 25% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Aeronautics System Sector is seeking a Director General Manufacturing 1 to join our team of qualified, diverse, individuals to lead the Manufacturing Operations for the F-35 Integrated Assembly Line (IAL) on 2nd Shift . This position is located in Palmdale, CA. This position's primary role will be to build and lead the common processes and tools in addition to providing the leadership and technical expertise in the Manufacturing Disciplines across the F-35 IAL. This position requires a comprehensive understanding of design, program management skills, proven strategic planning, and business execution capabilities, as well as ability to work collaboratively. The position will be a key leadership role, interfacing with all IPTs, IWO partners, Supplier Management leads, and Customers in establishing the baseline program plans, validating the updates, follow-up, and reporting. The selected individual must have experience leading a high-rate production program encompassing all aspects of rate readiness planning activities. In addition, the candidate should be able to interact and influence executive level management and communicate effectively with both oral and written presentations, which will include the following responsibilities: Key Responsibilities: Directs 400+ employees on 2nd shift, overseeing all aspects of manufacturing and assembly operations for the F-35 Center Fuselage Drive team performance across safety, quality, cost, schedule, 5S and Factory Accountability Works closely with cross-functional partners such as Manufacturing Engineering, Tooling, Quality, Quality Engineering, Global Supply Chain, as well as the customer Provides guidance and input to program IPT's defining appropriate performance, risks, issues and opportunities affecting program unique requirements Support program initiatives and proposal with most affordable solutions and including labor hours, direct $'s, capital $'s and Indirect impact Team is also responsible for developing and coordinating new manufacturing concepts to ensure NGC is competitive and continuously improving performance. Responsible for the manufacturing team's process adherence, corrective actions, and Foreign Object Elimination Director communicates and supports development and attainment of unique skills based on the wide variety of engineering, project management, liaison, sub-contract administration and touch labor personnel to execute statement of work. Lead employee engagement, inclusion, accountability, development and retention within organization This position will offer 2nd Shift - 9/80 with the ability to come in on weekends and work off hours as required by the business, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. We are looking for self-motivated, proactive, and goal-oriented people to help us grow our services and become even better at what we do. Our Leaders at Northrop Grumman live our values daily and encourage our teams to do the same. We do the right thing: upholding the highest ethical standards and facilitating a safe and respectful environment that attracts, retains, and inspires a diverse and engaged team. We do what we promise: holding yourself and others accountable to meet predictable and balanced results. We commit to shared success: operating as OneNG and removing barriers for our teams. Finally, We pioneer setting a vision that shapes the future and inspires others. Basic Qualifications: Must have a bachelor's degree and 10+ years' experience in a Manufacturing Operations / high-rate assembly line production, tooling, or Manufacturing Engineering OR a master's degree AND 8+ years' experience in a manufacturing operations environment, tooling, or Manufacturing Engineering Must have 5+ years of management or leadership experience. Ability to create and present professional PowerPoint presentations to executive leadership Must have the ability to obtain a DoD Clearance as well as special program access Proven record of driving performance of a high-rate manufacturing team Preferred Qualifications: Strong communicator with the ability to drive accountability and resolve complex issues Prior experience with Earned Value Management Systems (EVMS) Expert level proficiency with oral and written communication skills Ability to negotiate and integrate different viewpoints Able to prioritize and adjust tasks to accomplish the project result Proven, high-impact leader across large-scale manufacturing operations Primary Level Salary Range: $210,700.00 - $252,800.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
    $210.7k-252.8k yearly Auto-Apply 9d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Operations director job in Laguna Niguel, CA

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 2d ago
  • Director of Customer Experience

    Thrive Causemetics 3.9company rating

    Operations director job in Los Angeles, CA

    Job DescriptionLocation: Based On-site 5 days/week in LA HQ Who We Are: Thrive Causemetics is Bigger Than Beauty™: We are an independent, female-owned beauty brand that creates high-performance vegan cosmetics and supports a community of giving. All of Thrive Causemetics' products are free of parabens and sulfates, in addition to being 100 percent cruelty-free. Through its Bigger Than Beauty™ program, every product purchased results in a donation to help communities thrive. Thrive Causemetics is dedicated to fostering a collaborative and cross-functional workplace where everyone's voice matters. We are committed to being pioneers in creating a culture of wellness. Together, we prioritize a strong work ethic while maintaining a positive, exciting environment where people are passionate about what they do. Who We Are Looking For: We are looking for a beauty maven, visionary, data-informed leader to guide our Customer Experience team into an exciting new phase of growth. You bring a rare blend of operational excellence and a leadership mindset that balances empathy with efficiency, with a deep passion for beauty. You know how to foster high performance while deeply valuing people. You have successfully led teams through periods of evolution and scale, and you are energized by the opportunity to build strong foundations that support sustainable excellence.are energized by the opportunity to build strong foundations that support sustainable excellence. You are a systems thinker and proactive innovator who understands how to introduce the right tools, workflows, and technologies to increase clarity and performance, especially in a customer-centric environment. AI, automation, and CX tech are not just buzzwords to you; they are strategic enablers for resolution speed, service consistency, and agent empowerment. With a keen eye on both the details and the big picture, you help teams find rhythm, purpose, and pride in what they do. If you are passionate about beauty, brand loyalty, and delivering consistently exceptional service experiences, this role is for you.What You Will Be Doing: Be a Beauty Maven and Brand Ambassador: Foster a beauty-first service culture. Lead by example as a true brand evangelist, inspiring your team to embrace and embody Thrive Causemetics' values and mission. Stay ahead of beauty trends, product innovation, and customer preferences to ensure our team is equipped to provide knowledgeable, empowering, and genuinely delightful guidance. Team Leadership and Development: Provide clear structure, coaching, and support to a growing team that includes customer support specialists, beauty advisors, and outsourced partners. Establish leadership pathways and skill development programs that foster a high-performance, inclusive culture where people feel empowered and proud of their work. Customer Experience Innovation: Champion the use of modern technologies including AI, automation, and advanced CX platforms to enhance ticket handling, resolution speed, and service efficiency while preserving the warmth and personalization that define our brand. Omnichannel Service Strategy: Architect a consistent, branded service experience that spans ecommerce, in-store retail and wholesale, and social commerce. Ensure our tone, responsiveness, and quality standards remain cohesive across all platforms and time zones. Customer Education and Product Expertise: Partner closely with CX leads to ensure our beauty advisors are equipped with deep product knowledge and brand fluency, enabling exceptional, tailored guidance and education across every channel. Cross-Functional Collaboration: Serve as a key connector between CX and other teams by working closely with Ecommerce, Social, Brand, Retail, and Operations to ensure the customer's voice is embedded in company-wide strategy and execution. Insights and Continuous Improvement: Leverage customer feedback, team insights, and data to identify friction points and unlock opportunities. Build systems that drive improvements in NPS, engagement, loyalty, and team performance. Vision and Execution: Define a long-term strategy for how CX contributes to our Bigger Than Beauty™ mission. Implement operating goals, quality benchmarks, and reporting frameworks that reinforce a culture of service excellence and strategic impact. What Will Make You Stand Out: 10+ years of experience leading CX or customer care functions in a rapidly scaling DTC and/or omnichannel retail environment 5+ years of team management experience, including hybrid or distributed teams, with a history of coaching and developing diverse roles across customer support and education Deep passion for beauty with a pulse on trends, ingredients, and education; brings a brand-first lens to every CX touchpoint Proven ability to translate beauty storytelling and product expertise into memorable, trust-building customer experiences Committed to cultivating teams that embody brand values and radiate excitement, fluency, and care across all channels Proven success in evolving CX operations and processes, not just preserving the human element but elevating it through thoughtful systems, refined service standards, and meaningful personalization Passion for embedding CX into the fabric of the business, positioning the team as strategic partners and ensuring their voice shapes decisions at every level Experience cultivating a team culture that blends customer support excellence with brand fluency, building a group of true beauty and brand experts who are aligned, empowered, and future-focused Expertise in platforms such as Zendesk and complementary tools for loyalty, reviews, returns, and service automation, along with curiosity for emerging tech and AI that enhance both team and customer outcomes Exceptional communication and interpersonal skills, with the ability to lead with empathy, clarity, and consistency while inspiring and galvanizing teams A genuine love for the beauty space and a belief in the power of education, storytelling, and care to turn customers into lifelong advocates Thrive Causemetics is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. without current or future sponsorship for an immigration-related work benefit. Thrive Causemetics does not hire H-1B, F-1 CPT, OPT, or STEM OPT candidates for this role. The base pay range for this role is $150,000 - $175,000, with the following factors determining the base pay at offer: skills, qualifications, and experience. This range provides the opportunity to progress as you grow and develop within a role. Additionally, this role is also eligible for an annual discretionary bonus based on company and individual performance. Thrive Causemetics provides a competitive benefits package, including but not limited to: comprehensive medical, dental and vision plans, a 401(k) plan with employer matching, various paid time off programs, employee discount/perks, life insurance, disability insurance, and employee assistance programs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $150k-175k yearly 17d ago
  • Director of Manufacturing

    Castelion Corporation

    Operations director job in Torrance, CA

    About Castelion Castelion is bringing a new approach to defense development and production: one that focuses on short, iterative design cycles, rapid testing in development, and modern commercial manufacturing strategies for production at scale. We're designing, building, and testing next generation long range strike weapons systems to give America and its Allies a definitive edge and deter future conflicts. Director of Manufacturing We're seeking a Director of Manufacturing to lead our Los Angeles based manufacturing operations - our modern Arsenal of Democracy - delivering hypersonic capability at scale to deter future conflicts. In this pivotal leadership role, you will build and lead a world‑class manufacturing operation, pushing for innovation and operational excellence that positions us as the nation's premier hypersonic producer. Responsibilities Define and execute strategy to scale all Los Angeles based production including avionics, sub-assemblies, mechanisms, and composites fabrication from prototype to scaled production Recruit, train/develop, and scale a diverse, high-performing 100+ employee manufacturing team (technicians, leaders, and manufacturing engineers) Support the implementation and refinement of production software systems and tools (MES, ERP, PLM, etc) Oversee facility planning (layout, flow optimization, and equipment selection and acquisition) Oversee day-to-day production and manufacturing operations - including production scheduling, capacity planning, resource allocation, inventory and supply-chain coordination, materials flow, and facility/equipment management Forecast and manage operational and capital expenditures. Develop, implement, and refine KPIs to measure performance. Lead continuous process development and improvement efforts to optimize yield, throughput, manufacturing cost, and production reliability across all production lines Establish and maintain a culture that prioritizes safety, quality, speed and continuous improvement. Basic Qualifications Bachelors degree in Engineering 10+ years in production/manufacturing operations or manufacturing engineering 5+ years in production/operations leadership Demonstrated success in scaling a production operation from development/prototype to high volume production Deep understanding of high-precision, complex aerospace hardware production - including metallic and composite fabrication, machining/welding/additive, tight-tolerance assembly, avionics, testing and acceptance, and NDE. Skilled at interpreting raw data, identifying trends or anomalies, and translating findings into clear, data-informed strategies. Demonstrated ability to lead, mentor, and develop a high-performing, cross-functional team - including production staff, manufacturing engineers, quality, supply-chain, and operations personnel - with emphasis on building culture, accountability, and continuous improvement Excellent communication, interpersonal, and cross-functional collaboration skills to interface with engineering, quality, supply-chain, leadership, and possibly external partners or customers. Demonstrated commitment to safety, quality, and compliance Preferred Skills and Experience Comfort operating in a fast-paced, high-stakes, high-reliability environment typical of aerospace/defense startups - able to make decisions under ambiguity, handle programmatic/contract demands, and adapt as priorities shift Experience with manufacturing execution systems (MES/ERP/PLM), production data systems, material resource planning (MRP), and digital manufacturing workflows to manage operations, quality, change control, and configuration Strong background in manufacturing engineering practices, operations excellence, and continuous improvement methodologies (e.g., Lean manufacturing, Six Sigma, process optimization, DFM/DFA, production flow and layout planning, tooling and automation) Deep knowledge of aerospace manufacturing standards and regulatory frameworks (e.g., AS9100, NADCAP, applicable military/defense manufacturing standards), including quality management, audit readiness, compliance, and export-control/ITAR requirements Extensive leadership experience (10-15+ years) in aerospace, defense, or high-complexity manufacturing, including several years at the sr. manager or director level leading cross-functional teams All employees are granted long-term stock incentives as part of their employment as Castelion. All employees receive access to comprehensive medical, vision, and dental insurance, and the company offers three weeks of paid time off per year. Leadership Qualities Bias to Action and Creative Problem Solving. Desire and experience questioning assumptions in ways that lead to break through ideas that are ultimately implemented. Successfully bring in applicable processes/concepts/materials from other industries to achieve efficiency gains. Ability to personally resolve minor issues in development without requiring significant support. High Commitment, High Initiative. A successful candidate will have a genuine passion for Castelion's mission and consistently look for ways to contribute to the company's technical goals and prevent hardware blockers. Ability to work in a fast paced, autonomously driven, and demanding atmosphere. Strong sense of accountability and integrity. Clear Communicator. Proactively communicates blockers. Trusted in previous roles to be voice of company with regulators, suppliers, gate keepers and customers. Capable of tactfully managing relationships with stakeholders to achieve company-desired outcomes without compromising relationships. Emails, IMs and verbal interactions are logical, drive clarity, and detailed enough to eliminate ambiguity. ITAR Requirements: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Employment with Castelion is governed on the basis of competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
    $134k-209k yearly est. 15d ago
  • Site Operations Manager (LB)

    Harbor Community Clinic

    Operations director job in Long Beach, CA

    Job Description MISSION, VISION, AND VALUES Our mission is to provide quality, comprehensive healthcare and supportive services to those in our community. Our vision is "Improving the Health and Well Being of our Community." Our Core Values consist of Integrity, Compassion, and Excellence. Employees must possess a strong commitment to the mission, policies, goals and philosophy of Harbor Community Health Centers. JOB SUMMARY The Site Operations Manager - Long Beach Clinic is responsible for overseeing the daily operations of Harbor Community Health Centers' newest location in Long Beach. Reporting directly to the Chief Operating Officer (COO), this position ensures the clinic operates efficiently, safely, and in alignment with HarborCHC's mission, vision, and core values. The Site Operations Manager plays a key role in coordinating administrative, operational, and technology functions to support a seamless patient experience. This includes managing front office workflows, collaborating with clinical and administrative teams, and serving as the on-site liaison for IT, facilities, and operational support. The Site Operations Manager will promote a culture of excellence, teamwork, and inclusivity while ensuring compliance with organizational standards, quality measures, and regulatory requirements. This role requires a hands-on leader who is proactive, adaptable, and committed to improving the health and well-being of the Long Beach community through efficient operations and exceptional patient-centered service ESSENTIAL DUTIES & RESPONSIBILITIES To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: Oversee daily non-clinical operations of the Long Beach site, ensuring smooth patient flow and adherence to HarborCHC standards Collaborate with the COO, IT Department, and departmental leads to implement operational policies and best practices across all clinic functions Monitor scheduling, patient access, and front desk workflows to optimize efficiency and patient satisfaction Ensure compliance with safety, infection control, and facility standards Partner with Facilities and IT departments to ensure timely resolution of site-related issues and maintenance needs Serve as the on-site liaison for IT support, coordinating technology setup, troubleshooting hardware and software issues, and ensuring functionality of EHR systems, phones, and equipment Assist with technology onboarding for new employees, ensuring proper access to systems and training in workflow tools Maintain inventory of technology assets and report needs for replacements or upgrades Act as an on-site ambassador for HarborCHC's patient experience initiatives Monitor patient feedback, address complaints, and ensure timely resolution in coordination with leadership Support clinical staff in maintaining a patient-centered environment and efficient service delivery Ensure the clinic's environment reflects a welcoming, respectful, and inclusive culture Serve as the point of contact for administrative operations, including supplies, vendor coordination, and maintenance requests Support onboarding and training for new Long Beach clinic staff in coordination with HR and the COO Assist in monitoring key operational metrics (e.g., patient volumes, scheduling, no-shows, etc.) and provide reports as needed Support quality improvement and compliance initiatives to ensure adherence to local, state, and federal regulations Provide day-to-day guidance and coordination for front office and support staff, ensuring accountability, teamwork, and professional growth Work closely with the COO to identify operational challenges and propose data-driven solutions Participate in leadership meetings, contributing feedback from the Long Beach site perspective Lead by example in demonstrating HarborCHC's values and commitment to community health Other duties as assigned QUALIFICATIONS Education: Bachelor's degree in health administration, Business, Public Health or a related field required. Equivalent experience in healthcare operations management may be considered Experience : Minimum of 3-5 years of experience in a healthcare or community clinic operations role, with demonstrated leadership capabilities Experience in a Federally Qualified Health Center (FQHC) or similar setting strongly preferred Proven ability to manage multiple priorities and coordinate cross-functional teams Knowledge of healthcare operations, patient flow management, and quality improvement principles Strong communication, problem-solving, and organizational skills Bilingual (English/Spanish) preferred but not required Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) Experience with electronic health record (EHR) systems preferred (e.g., eClinicalWorks) Other Requirements: Legal authorization to work in the United States Valid California driver's license and access to an insured automobile Clear post-offer, pre-employment background screening Must be vaccinated against COVID-19 or have a qualifying medical/religious exemption EXPECTATIONS Adheres to all Harbor Community Health Center (HarborCHC) policies and procedures Conducts self in a manner consistent with HarborCHC's core values and mission Provides excellent internal and external customer service Maintains a positive, professional, and team-oriented attitude Ensures attendance, punctuality, and compliance with all timekeeping procedures Communicates regularly with the COO regarding site operations, staffing needs, and patient experience concerns Meets productivity standards and performs duties as workload necessitates Fosters an environment that promotes trust, cooperation, and continuous improvement among all staff PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; reach with hands and arms; and talk and hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust. Hours: HarborCHC is open Monday -Friday 8am-5pm. This is a full-time, exempt position, and the employee is expected to work approximately 40 hours per week. Evening and weekend work may occasionally be required, as business needs dictate. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT HarborCHC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. HarborCHC complies with applicable state and local laws governing non-discrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. DISCLAIMER The above statements define this position as it currently exists and are intended to describe the general content of and requirements for this job. They are not to be considered as an exhaustive statement of duties, responsibilities, or requirements and does not limit the assignment of additional duties at the discretion of the supervisor. HarborCHC is an at-will employer. In addition, HarborCHC may change your duties, compensation or hours, or transfer, reassign, promote, demote, suspend or otherwise change the terms and conditions of your employment (other than the at-will relationship), with or without cause or prior notice.
    $105k-169k yearly est. 26d ago
  • Chief Business Official (CBO) Job #2025-26-022

    Wiseburn School District

    Operations director job in El Segundo, CA

    The Mission of the Wiseburn Unified School District is to provide a safe, orderly environment focused on the academic, social, and physical needs of the whole child while emphasizing community participation. To meet the challenges of the technological and complex world of the 21st Century, Wiseburn students will acquire the skills necessary to become capable lifelong learners and productive citizens. AN EQUAL OPPORTUNITY EMPLOYER: The Wiseburn Unified School District and Da Vinci Schools are an equal opportunity employer and do not discriminate through its policies, procedures, practices or any other manner on the basis of a person's actual or perceived race, color, national origin, sex, physical or mental disability, age, religion, pregnancy, marital status, ancestry, medical condition, genetic information, veteran status, gender, gender identity, gender expression, or sexual orientation All offers of employment are subject to and contingent upon the completion of a criminal background check by the California Department of Justice. Convictions of certain crimes, including but not limited to sex and narcotics offenses and serious and violent felonies, as specified in the California Education and Penal codes, will bar employment with the District and this contract shall become null and void. See attachment on original job posting Refer to the job posting for a list of experience requirements or if you have any questions or need further clarification, please contact the email address listed in the posting. Bachelor's degree or above in business, public administration, accounting, or economics from an accredited institution. Advanced degrees are preferred. Minimum of five years of effective experience in school business accounting, financial analysis, budget preparation, control, and management. Experience as an accounting manager, preferably in a public school setting. Other relevant experience and/or education may be substituted for the above. Bachelor's degree or above in business, public administration, accounting, or economics from an accredited institution. Advanced degrees are preferred. Minimum of five years of effective experience in school business accounting, financial analysis, budget preparation, control, and management. Experience as an accounting manager, preferably in a public school setting. Other relevant experience and/or education may be substituted for the above. * Letter of Introduction * Letter(s) of Recommendation (1 Letter of Recommendation written by current supervisor) * Resume Comments and Other Information Benefits include CalPERS, medical, dental, vision, life and income protection
    $124k-239k yearly est. 10d ago
  • (Korean Bilingual) 3PL Logistics Operations Manager

    Harmonious Hiring LLC

    Operations director job in Fullerton, CA

    Job Description About the Role We are seeking hands-on Logistics Operations Manager to support our growing 3PL business, covering international freight, domestic trucking, warehousing, and e-commerce fulfillment. Requirements Responsibilities Manage Ocean/Air import & export operations and coordinate with freight forwarders. Oversee U.S. domestic trucking and delivery scheduling. Support Amazon FBA/FBM and B2C/B2B fulfillment operations. Monitor inventory accuracy and collaborate with warehouse teams. Communicate with customers (Korea/U.S.) and resolve service issues. Assist with customs documentation and basic FDA compliance. Identify operational issues and improve workflow efficiency. Qualifications Experience in logistics, 3PL, warehousing, or fulfillment preferred. Knowledge of Amazon FBA or e-commerce logistics a plus. Basic understanding of customs/import processes is helpful. Strong communication, problem-solving, and customer service skills. Korean/English bilingual Benefits Benefits Health Insurance Simple IRA Lunch Provided Competitive salary based on experience Opportunity to grow with a rapidly expanding 3PL company
    $65k-97k yearly est. 29d ago
  • Director of Field Operations

    Gulfstream Strategic Placements

    Operations director job in Irvine, CA

    in Orange County, CA Responsibilities: Oversee Field Operations for HVAC Plumbing and Industrial Divisions Oversee Field Operations Administration including Field Superintendents, Journeyman, and review overall crew performance Forecasting for all Field Operations Analyze job status, reporting, labor and scheduling Requirements: 8 or more years of Field Operations experience Knowledge of Mechancial Systems (HVAC/Plumbing) Extensive knowledge in Construction and Labor Management Advanced knowledge in MS Excel, Outlook, Project and BlueBeam Preferred: College Degree Stable work-history Local in Orange County, CA ****************************
    $83k-128k yearly est. 60d+ ago
  • Logistics Operation Manager - Bilingual (English/Korean)

    Woongjin

    Operations director job in Los Angeles, CA

    For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits Medical Insurance Vision Insurance Dental Insurance 401(k) Paid Sick hours Job Description Lead daily air freight operations, including import/export scheduling, documentation, and on-time shipment delivery. Supervise and mentor a team of air operation staff, ensuring performance, safety, and compliance standards are met. Coordinate with airlines, freight forwarders, truckers, and warehouse vendors to maintain reliable cargo flow and capacity. Analyze cost, lead time, and service metrics to identify opportunities for improvement. Ensure compliance with TSA, FAA, and IATA regulations for air cargo handling. Collaborate with internal teams (Sales, Customer Service, Finance) to align operations with customer requirements and business goals. Prepare and present regular KPI reports and improvement plans to upper management. Salary: 85K+ /yr. (D.O.E) Qualifications Bachelor's degree in Logistics, Supply Chain, or Business Administration (preferred). 4+ years of experience in air freight or logistics operations. Proven leadership and team management experience. Strong understanding of TMS/WMS systems and shipment visibility tools. Excellent problem-solving and communication skills. Knowledge of TSA / FAA / IATA compliance standards. Proficient in Microsoft Office (Excel, PowerPoint, Word) Bilingual (English/Korean) Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***
    $66k-98k yearly est. 3d ago
  • Logistics Operation Manager - Bilingual (English/Korean)

    Woongjin, Inc.

    Operations director job in Los Angeles, CA

    For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits Medical Insurance Vision Insurance Dental Insurance 401(k) Paid Sick hours Job Description Lead daily air freight operations, including import/export scheduling, documentation, and on-time shipment delivery. Supervise and mentor a team of air operation staff, ensuring performance, safety, and compliance standards are met. Coordinate with airlines, freight forwarders, truckers, and warehouse vendors to maintain reliable cargo flow and capacity. Analyze cost, lead time, and service metrics to identify opportunities for improvement. Ensure compliance with TSA, FAA, and IATA regulations for air cargo handling. Collaborate with internal teams (Sales, Customer Service, Finance) to align operations with customer requirements and business goals. Prepare and present regular KPI reports and improvement plans to upper management. Salary: 85K+ /yr. (D.O.E) Qualifications Bachelor's degree in Logistics, Supply Chain, or Business Administration (preferred). 4+ years of experience in air freight or logistics operations. Proven leadership and team management experience. Strong understanding of TMS/WMS systems and shipment visibility tools. Excellent problem-solving and communication skills. Knowledge of TSA / FAA / IATA compliance standards. Proficient in Microsoft Office (Excel, PowerPoint, Word) Bilingual (English/Korean) Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***
    $66k-98k yearly est. 7h ago
  • Director of Hospice Operations/Administrator

    Next Care Hospice

    Operations director job in Fountain Valley, CA

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Vision insurance Wellness resources Director of Hospice Operations / Administrator Overview We are seeking a results-driven Director of Hospice Operations / Administrator to lead the day-to-day and strategic operations of our hospice agency across Los Angeles and Orange County. This role requires a seasoned hospice leader with strong operational expertise, business development acumen, and enough clinical knowledge to oversee and ensure the delivery of compliant, high-quality patient care. The ideal candidate brings proven hospice leadership, a record of growth, and a hands-on management style that fosters accountability, collaboration, and excellence. Key Responsibilities Operational Leadership Oversee all hospice operations, ensuring compliance with federal, state, and accreditation standards. Develop and execute strategies to improve efficiency, workflows, and patient satisfaction. Partner with the Board and executive team to define goals and drive sustainable growth. Maintain continuous readiness for surveys and audits through proactive quality assurance. Business Development & Growth Lead census growth through partnerships, outreach, and referral relationships. Collaborate with marketing and liaisons to strengthen the agencys visibility and reputation. Identify new opportunities through market analysis and community engagement. Clinical Oversight Work with the DPCS to align clinical operations with best practices and hospice standards. Participate in IDT/IDG meetings and monitor patient care outcomes. Support quality improvement initiatives to enhance patient experience and documentation accuracy. Leadership & Staff Development Provide mentorship and leadership to clinical and administrative teams. Recruit, train, and retain high-performing staff who reflect the agencys mission. Conduct performance reviews and ensure adequate staffing for quality care. Financial & Administrative Management Collaborate with finance to develop and manage budgets responsibly. Track KPIs and implement strategies to improve productivity and control costs. Oversee accurate reporting and compliance documentation. Identify and implement operational efficiencies and cost-saving opportunities. Community & Stakeholder Relations Serve as the primary agency representative to regulators, partners, and the community. Promote the agencys mission, values, and services to strengthen credibility and trust. Qualifications Bachelors degree required; Masters in Nursing, Healthcare Administration, or related field preferred. RN license strongly preferred but not required with proven hospice leadership and clinical oversight experience. 5+ years of hospice leadership in operations, administration, or business development. Deep knowledge of Medicare Conditions of Participation and hospice regulations. Demonstrated success in improving operations, leading teams, and growing census. Excellent communication, leadership, and strategic planning skills. Compensation & Benefits Base Salary: $110,000$130,000 annually, based on experience Bonus: 1020% of base salary, tied to census growth, performance, and quality outcomes Benefits: Health, dental, and vision insurance 401(k) with matching Paid time off and holidays Mileage reimbursement Supportive, mission-driven culture focused on compassionate end-of-life care Join Our Leadership Team If you are an experienced hospice professional who thrives on leading growth, operations, and quality care, we invite you to apply. Join a dedicated team committed to excellence, compassion, and meaningful impact in the lives of patients and their families.
    $110k-130k yearly 30d ago
  • Logistics Manager, Patient Operations

    Dendreon Pharmaceuticals

    Operations director job in Seal Beach, CA

    Who We Are: At Dendreon, we're transforming the battle against cancer with personalized immunotherapy. Our flagship product, PROVENGE (sipuleucel-T), was the first FDA-approved immunotherapy for metastatic castrate-resistant prostate cancer, utilizing a patient's own immune cells to fight the disease. If you're driven by the opportunity to make a meaningful impact on cancer patients' lives, we invite you to join our team. With Immunotherapy Manufacturing Facilities in Seal Beach, CA, and Union City, GA, a strong Research & Development group in Seattle, WA, and a highly skilled Commercial team across the nation, Dendreon is at the forefront of cancer treatment innovation. Core Values: Put Patients First: Every day is an opportunity to improve the lives of those living with cancer. Act with Integrity: We commit to transparency, honesty, and always doing what's right. Build Trust: Trust is earned through candid, open communication and a collaborative approach. Raise the Bar: We embrace continuous improvement and innovation, always striving to elevate our people. Drive Results: We are accountable to each other and deliver success together. Job Summary: Dendreon Technical Operations manages the creation of the production plan and execution of arm-to-arm activities supporting Provenge treatments, including but not limited to production and demand planning, logistics analysis, scheduling, and real-time product monitoring. The Logistics Manager is responsible for ensuring the production schedule is aligned with the capacity model within the execution horizon. This role manages the creation of routes and transportations systems supporting logistics. Responsibilities Responsible for monitoring and managing activities related to logistics in support of customer orders while ensuring continued optimization of plant utilization Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions Facilitates effective working relationships with third-party vendors, internal and external business partners to ensure the scheduling of apheresis and final product within process and logistics constraints Manages transportation routes in Dendreon's proprietary scheduling system Reconciles shipment data between multiple systems to ensure alignment Troubleshoots and develops plans of action for critical issues during the transport of product Continuously refines and improves product transport processes, including partnering with IT and providing data and business unit expertise on issues to facilitate resolution Develops, authors, and implements business procedures Prepares, reviews, presents transportation KPI data Collaborates effectively with multiple individuals and organizations in a cross-functional, team- oriented environment Supports growth of Dendreon by participating in process improvement projects Manages order process from order generation, changes, shipment and final delivery Perform other duties as assigned. Qualifications Job Requirements: Bachelor's degree 5+ years of relevant experience required. Working knowledge of biologic material transport, a plus. Ability to work with multiple databases and electronic systems. Experience with ERP a plus. Must display strong analytical and problem-solving skills, attention to detail required. Outstanding organizational skills with the ability to multi-task and prioritize. Excellent interpersonal, verbal and written communication skills. Comfortable in a fast-paced small company environment with minimal direction and able to adjust workload based upon changing priorities. Working Conditions and Physical Requirements: Ability to sit or stand for extended periods of time. Finger dexterity is sufficient to use a computer and to complete paperwork activities. Vision sufficient to use a computer, to read written materials and to complete paperwork activities. Hearing sufficiently to communicate with individuals by telephone and in person. May be required to work alternate shifts. Job is performed in an office environment.
    $65k-97k yearly est. Auto-Apply 26d ago

Learn more about operations director jobs

How much does an operations director earn in La Mirada, CA?

The average operations director in La Mirada, CA earns between $73,000 and $220,000 annually. This compares to the national average operations director range of $65,000 to $164,000.

Average operations director salary in La Mirada, CA

$127,000

What are the biggest employers of Operations Directors in La Mirada, CA?

The biggest employers of Operations Directors in La Mirada, CA are:
  1. Marriott International
  2. Topgolf
  3. Gold Coast Dental
  4. Sysco
  5. Prologis
  6. Fashion Nova
  7. Flowers Foods
  8. Direct Staffing
  9. Elite Sourcing
  10. Sitio de Experiencia de Candidatos
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