Operations director jobs in Lighthouse Point, FL

Role Description Global Operations Manager - Cruise & Hospitality Deployment to lead the end-to-end execution of large-scale onboard scenting programs across the United States and the Caribbean. This is a high-mobility, high-impact operational role for someone who thrives in fast-paced environments and is comfortable and enjoys spending significant time on planes, in ports, and onboard vessels, ensuring flawless deployments of AROMARIA's signature scent experiences. Based in Miami, FL, this role will be responsible for overseeing installations, maintenance cycles, onboard product rollouts, inventory control, technical standards, and client coordination across multiple markets. You will be the operational backbone ensuring our partners receive world-class service, consistent performance, and seamless program delivery. Key Responsibilities Lead and manage scent system installations, onboard deployments, and service cycles across multiple ships and locations. Build and maintain strict operational standards, checklists, and reporting frameworks to guarantee execution excellence. Coordinate with US-based teams, Mexico HQ, and international stakeholders to ensure alignment and smooth operations. Conduct onboard visits, technical assessments, audits, and training sessions for client teams. Manage logistics, inventory planning, replacement cycles, and emergency response protocols. Represent AROMARIA with professionalism and operational mastery in all client and port interactions. Own the operational KPIs for the cruise vertical, ensuring efficiency, quality, and scale. Who We Are Looking For Someone who genuinely enjoys being on the move airports, ports, and constant travel are part of the lifestyle. A problem solver with strong technical intuition and exceptional organizational discipline. A self-starter who can work independently while managing complex, multi-location operations. Experience in hospitality, cruise, aviation, or technical field operations is a strong plus. Someone who wants to grow with a fast-scaling global brand redefining sensory experiences. Location Miami, FL (with extensive US travel)

We are looking for someone who: Wants to leave behind the typical structured, 8-5 desk job Is willing to bet on themselves and be financially rewarded for it Enjoys problem solving within a fast-paced environment Wants an autonomous position with support as needed Has grit, resilience, and loves a challenge Company Overview: Cornerstone Caregiving is the largest privately owned in-home care company in the United States, growing to over 400 offices across 45 states in 5 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch. Responsibilities: As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support. Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider. Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.). Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners. In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction. Financial Management: Oversee office budget that is reflected in profit and loss statements. Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale. Preferred Qualifications: A proven leader with previous experience managing a team Success with meeting sales and business development goals Ability to work autonomously in a fast-paced environment Entrepreneurial mindset Experience with direct recruitment, hiring and oversight of staff Strong interpersonal and communication skills Benefits: Base salary with 20% quarterly cash profit share Company provided car with paid gas Full health, dental and vision coverage Cell phone stipend Unlimited PTO with corporate approval Initial and ongoing training and professional development opportunities We are the best… More about us: A Day In the Life ********************** Who We Are ********************** Caregiver Appreciation ********************** Job Type: Full-time Pay: $80,000.00 per year PLUS unlimited profit share Schedule: Monday to Friday On call Ability to Relocate: West Palm Beach, FL: Relocate before starting work (Required) Work Location: In person

Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience -with safety and reliability at the forefront. We've built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education. Overview: Liberty is a self-perform subcontractor on a fast-growth trajectory, building the operational infrastructure needed to scale nationally. We are seeking a Fort Lauderdale-based Operations Manager to partner with the CEO on two fronts: (1) supporting high-priority projects that require intervention, and (2) supporting core operational functions including internal reporting, process management, and operational excellence. This is a builder's role-ideal for someone who thrives in ambiguity, moves fast, and knows how to connect jobsite realities with executive-level priorities. Duties & Responsibilities: Core Functions Support and implement foundational processes for the core operations of the business Collaborate across Safety, Finance, P&C, and Planning to align tools and talent with operational needs Project Support & Field Execution Support in short-term interventions on “focus projects” with performance challenges or risk indicators Partner with superintendents, PMs, and field leaders to solve issues on-site and track action items to closure Cash & Commercial Health Own Liberty's national AR reporting and update cadence, surfacing issues jeopardizing working capital or triggering lien deadlines Support project teams in enforcing payment terms and accelerating cash collection Escalate risk items to the CEO and GM's with clear next steps and needed interventions Talent & Staffing Support Support hiring conversations in partnership with regional leaders and P&C Identify gaps in leadership and staffing on critical projects; assist with shortlisting and onboarding solutions Advise on operational org structure as Liberty grows into new geographies and trades Reporting & Leadership Rhythm Own and manage key reporting tools and leadership cadences, including: AR Update Report Liberty Leadership Agenda materials Departmental operational initiative tracking Operation Leadership Meetings Weekly Ops Review Meeting National Safety Meetings Legal Weekly Meetings Qualifications: 8+ years in project or operations leadership in the construction industry, preferably within a self-perform or subcontractor environment Proven ability to develop systems and infrastructure from scratch in a scaling organization Strong working knowledge of project financials, job costing, schedule recovery, and risk exposure Excellent interpersonal and executive communication skills-credible in the field, clear in the boardroom Highly organized, data-aware, and committed to follow-through Willingness to travel frequently across the U.S. to project sites and regional offices Working Conditions: Construction jobsite and warehouse conditions, which include exposure to high temperatures; cool/cold temperatures; weather conditions, and loud noises. Some general office and construction trailer working conditions. Job site walking. EEO Statement: Liberty provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Liberty will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Liberty , or anyone working on behalf of Liberty.

GLD, a global brand founded in 2015, is dedicated to designing high-quality jewelry that encourages self-expression and celebrates individuality. Based in Miami, Florida, GLD has grown rapidly, serving millions of customers worldwide and collaborating with renowned athletes, entertainers, and organizations like the NBA and NFL. The company prides itself on a culture of innovation, teamwork, and accountability, fostering a high-performance environment where creativity and excellence thrive. Recognized as a Top Workplace, GLD values its employees and provides mentorship, growth opportunities, and a platform to achieve meaningful career success. After building a powerhouse direct-to-consumer (DTC) business and cultivating a large, engaged fan community, GLD is rapidly expanding its wholesale and retail distribution channel. Our partners include Lids, Dick's Sporting Goods, Mitchell & Ness, and premier in-venue team stores across major professional sports franchises. We're hiring a Wholesale Operations Manager to support and scale this high-growth channel. This role is critical to ensuring end-to-end wholesale operations, including order management, retailer compliance, inventory coordination, and fulfillment accuracy, especially during high-volume and peak season periods. The Wholesale Operations Manager will act as the operational hub between sales, logistics, supply chain, and external retail partners, translating retailer requirements into clear, repeatable processes that ensure on-time, error-free delivery. What You'll Own Wholesale Fulfillment & Onsite Execution Own end-to-end wholesale order execution from PO receipt through delivery confirmation. Be onsite and hands-on during shipment cycles-verifying labeling, packaging, counts, and outbound execution. Prioritize daily outbound workloads to consistently meet OTIF goals. Translate retailer routing guides into clear, step-by-step pick/pack/label instructions for warehouse teams. Work with IT/Dev team to ensure labeling is compliant with retailer guidelines. Partner with warehouse teams to uphold compliance standards for labeling, packaging, and documentation standards to prevent chargebacks. Manage EDI transactions (POs, ACKs, ASNs, invoices) accurately and on time. Track shipment status daily and communicate updates to Sales, Planning and Finance. Coordinate outbound display, fixture, and launch shipments to ensure Miami-based fulfillment supports national retail rollouts. Systems, Data & Reporting Maintain alignment across NetSuite, EDI (Orderful or similar), WMS, and retailer portals. Monitor vendor compliance portals for routing updates, label pulls, and appointment requests. Deliver clear daily and weekly reporting on open orders, fulfillment status, compliance risk, and KPIs. Own data integrity across all wholesale workflows. Ensure wholesale partners receive accurate, up-to-date product images, copy, UPCs, and spec sheets through well-maintained asset libraries. Vendor Compliance & Chargeback Prevention Treat chargeback prevention as a core KPI and proactively eliminate recurring issues. Own retailer routing guides and translate requirements into operational workflows. Lead new vendor setup, including end-to-end compliance testing prior to first shipment. Build compliance scorecards and serve as the primary contact for compliance audits and dispute resolution. Cross-Functional & Partner Collaboration Act as the day-to-day operational contact for wholesale partners and internal Miami-based teams. Proactively communicate shipment risks, delays, or readiness updates across Sales, Planning, Finance, and Warehouse teams. Build strong relationships with retailer logistics teams to streamline routing and avoid escalations. Oversee returns and damages processing with root-cause analysis tied to compliance metrics. Support wholesale launches by ensuring displays, assets, and operational requirements are delivered accurately and on time. What You Bring 5-10 years of experience in wholesale, operations, logistics, or e-commerce fulfillment Comfortable working onsite and directly with warehouse teams Strong understanding of retailer compliance, routing guides, and EDI workflows Strong analytical skills with proficiency in Excel/Google Sheets and ability to build dashboards and operational tools. Ability to translate retailer manuals into clear, actionable directions for warehouse teams. Highly organized, detail-oriented, and calm under pressure Clear communicator who works well across diverse, fast-moving teams Experience in apparel, jewelry, or consumer goods preferred Why GLD Play a key role in building and scaling the operational backbone of a high-growth wholesale business. Join a fast-moving, creative brand that collaborates with leading names in sport and culture. The opportunity to make a real impact from the ground up. Competitive compensation: $80,000 - $95,000/year, plus benefits with opportunity for performance bonuses

WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. WHO WE ARE LOOKING FOR: Operations Manager POSITION SCOPE: We are seeking an Operations Manager to act as the point person for maintaining and supervising all the inbound/outbound merchandise, inventory management, order processing and the maintenance and organization of back of house and supply areas. Additionally, this role will supervise maintenance and cleaning operations. The Operations Manager will oversee a Coordinator and communicate and collaborate with Corporate Office to streamline operational logistics and procedures to ensure an elevated customer experience, appropriate inventory levels, and store ease-of-use. Responsibilties Participate in inventory cycle counting and use active problem solving to investigate discrepancies. Investigate and resolve negative on hands Follow up on open transfers to ensure completion Protect the company's inventory and assets through thorough inventory management, accurate and timely cycle counts and resolve inventory concerns. Maintain accurate vault organization and consistently spot check inventory trays to ensure accuracy of product storage both in the vault and on the floor. Monitor internal inventory movement via transfers. Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor. Provide sales support on the floor as needed including wrapping, client services, hospitality or any needs as directed by manager on duty. Act as manager on duty when needed and in the absence of Store Manager and Assistant Store Manager. This could include opening and closing the store, approving employee timecards, completing bank deposits, counting registers and assigning tasks as needed. Ensure timely communication with management and sales team regarding new arrivals and product replenishment. Monitors the After Sales, Before Sales and product return processes. Identify store maintenance issues, lighting concerns, cleaning, and security. Work closely with Corporate or external vendors to report, catalogue, prioritize and resolve areas that impact store structural function and image. Ensure merchandise and supply deliveries are accurate, verifying all quantities shipped / received match corresponding documentation for all incoming / outgoing shipments. Maintain organized shipping area ensuring all outgoing merchandise is properly packaged and within our shipping guidelines. Manage courier relationships to monitor shipments and file claims when necessary. Order and manage non-merchandise supplies like stationery and packaging and restock the boutique as needed. Maintain client order workflow including overseeing the Bench Jewelers workflow, coordinating artwork, managing order flow, prioritizing and escalating urgent orders, and pulling pieces for studio work. Confirm product details, quality level and assembly accuracy before processing. Work with sales team and fulfill all orders and maintain systems for up-to-date information. Administer quality checklist and validate using brand standards. Accurately document all inventory movement for orders. Log and track customer returns for repair using Repair Tracker. Monitor and log unfulfilled work orders and track incomplete orders Complete tasks and projects assigned by Store Management. Coordinate with the Corporate Operations Office, to manage and supervise all the operations procedures and ensure consistency. Review operations processes and performance, recommend solutions for improvement as needed for store efficiency. QUALIFICATIONS: Minimum of high school degree, bachelor's degree preferred. Minimum of 5 years previous experience in Retail/ Operations Management with at least 2 years in management experience Mac proficient, advanced excel skills and knowledge of design programs a plus Outstanding attention to detail, highly organized, reporting skills, interest and demonstrated experience in creating and streamlining processes Strong written and verbal communication skills Self-starter and multi-tasker Can work a flexible schedule, which includes evenings, weekends and holidays ensuring that the store is always fully operational Demonstrated ability to navigate through uncertainty and provide clarity in direction to both self and team

Our Client is a growing firm looking to increase their presence in the Miami/Fort Lauderdale market. They are looking to hire an experience Mititgation professional to manage and lead their mitigation team. Role Description The Mitigation Operations Manager oversees the mitigation division and ensures the efficient, high-quality execution of all water, fire, mold, and large-loss restoration projects. This role leads field teams, enforces safety and quality standards, and ensures proper documentation and workflow across all active jobs. You'll work closely with the team to ensure seamless project flow, accurate scoping, and consistent client communication. This position is ideal for an experienced restoration professional who thrives in a fast-paced environment and excels at managing teams and complex loss scenarios. Key Responsibilities Oversee daily field operations for water, fire, mold, and large-loss restoration projects Lead, train, and support restoration technicians, crew leads, and project managers Ensure compliance with IICRC standards, OSHA requirements, and internal quality controls Conduct job audits, site visits, and team performance evaluations Provide oversight and strategic leadership on complex or high-value large-loss projects Coordinate with internal departments to ensure proper documentation and workflow continuity Track job timelines, equipment usage, job costing, and operational performance Implement process improvements to maximize efficiency and customer satisfaction Maintain equipment inventory, fleet readiness, and CAT-response preparedness Train restoration staff on best practices, documentation, customer experience, and safety Qualifications Minimum 5 years of restoration industry experience (water, fire, mold) Large-loss restoration experience is required (Commercial, multifamily, or high-value residential losses) CAT event experience preferred (Hurricanes, major flooding, catastrophe deployments) Construction experience is a plus (Useful for understanding rebuild phases and transitions) Proven leadership experience managing field teams and operations Strong knowledge of mitigation workflows and IICRC standards Excellent communication, organizational, and problem-solving abilities Experience with PSA, Encircle, Xactimate, or similar platforms preferred IICRC certifications (WRT, ASD, FSRT, AMRT) are a plus Compensation & Benefits Annual Salary: $85000-95000 Bonus Structure: Production-based bonuses tied to monthly and/or quarterly performance metrics Additional discretionary bonuses as approved by leadership Benefits: Health, Dental, and Vision Insurance Flexible PTO Company vehicle or vehicle allowance Professional development and certification reimbursement

The Regional Director will be responsible for strategically managing client relationships by providing key business insights and expertise on all client situations that will ultimately drive loyalty, profitability and long-term client retention. A good regional director exhibits strong leadership values that epitomize the culture of unparalleled customer service within FirstService Residential. This individual will also oversee and create an environment of ownership and accountability for a team of community managers responsible for delivering property management products and services to our clients with a focus on exceptional customer service. Your Responsibilities: People Management Attracts, develops, and retains a diverse team of managers knowledgeable and capable of meeting the property management needs of each client. Supports the onboarding of new community managers. Provides ongoing support with training, coaching, and developing career paths for associates that desire growth opportunities. Regularly influences and mentors' community managers and their teams and communicates the importance of having a positive attitude, demonstrating professionalism and maintaining a strong work ethic Holds self and managers accountable for completing property management tasks and activities in alignment with standard operating procedures, and owning issues and solving problems in collaboration with other departments to deliver measurable business results Conducts ongoing performance management activities by providing constructive feedback and coaching through regular check ins, structured one-on-meetings, mid-year touchpoints and annual reviews. Has a regular team meeting cadence to review key performance indicators, update on company initiatives, discuss client expectations, review financials, address training needs and overall department objectives. Relationship Management Works alongside the leadership team to devise client relationship management plans and relationship building activities based on the classification and importance of each client. Executes relationship management activities to identify client issues and opportunities and develops detailed action plans to improve the property and client relationship, with special attention on high-risk accounts. Models company culture, values, and brand promise to foster and strengthen client relationships. Acts as a brand ambassador by communicating and demonstrating the value and benefits of our products and services. Builds strong relationships with board members who provide leadership to the communities managed by acting as a trusted advisor, bringing key insights and solutions to specific situations, and following through on commitments with honesty and transparency. Work through, influence and understand the financial and operational goals and objectives for each client including but not limited to: developer transition, capital improvement projects, financial challenges, board goals and objectives. Communicates regularly and strategically with board members for the purpose of providing information and influence to gain consensus. Partners with and leverages internal cross functional support teams to deliver high quality and prompt customer service that is in line with client expectations. Effectively leads the communication and change management of corporate initiatives that directly impact the community manager and the client. Oversees the onboarding of new clients and establishes go-forward service expectations. Effectively manages the seamless transition of managers on properties, to prevent any disruption in the levels of service with the client. Operations Management Takes ownership of controllable key performance indicators for their book of business: e.g., customer experience, client retention, growth, profitability, manager turnover. Is accountable for managing FirstService client contracts and obtaining timely renewals. Responsible for maintaining growth and profitability of each account through the addition of new products and services based on client needs and pricing. Participates with senior leadership to develop business plans and supports the delivery of company initiatives to all direct reports in line with strategic objectives. Use of company tools, technology (Connect, Avid, etc.) policies and philosophies in the role and integration to the team and staff. Works with leadership to review manager property assignments to ensure adequate balance of properties, appropriate workload, and seamless manager transitions. Reviews board packets, financial reports, and other related client deliverables in support of the manager or as required, based on an agreed upon schedule. Regular attendance and punctuality are essential functions for the role. Skills & Qualifications: Demonstrated experience in managing large, complex accounts with multiple clients and stakeholders. Ability to translate organizational change implications and generate a change approach and solutions that drive desired results and client satisfaction. Demonstrated success working with and managing cross-functional teams, committees, and councils in order to achieve desired results. Excellent decision making and analytical skills to effectively tackle issues or challenges that may occur daily. Excellent communication skills to ensure clear and effective delivery of changes, solutions or updates to the client and the community manager. Excellent leadership skills to coach, always develop and motivate community managers and other direct reports. Excellent time management skills to meet deadlines and display efficiency. Bachelor's degree in business or related field from an accredited college or university. 5 to 7 years' experience in property management, construction or hospitality preferred. Experience in operations, account management or relationship management asset. Valid state driver's license and state-mandated vehicle insurance. Possesses and maintains certification from CCAM or CAI in the field of property management strongly desired. Physical Requirements: Must be able to lift 25lbs. Must be able to sit for extended periods of time. Must have finger dexterity for typing/using a keyboard. Must be able to sit for long periods of time at a desk. Must be mobile enough to move around the office. Must be able to hear to receive telephone calls and voice mail messages. What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $130,000 - $135,000 salary Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

Job Description Title: Vice President, Risk Operations Reports to: Chief Operating Officer About the Company At BMG Money, our mission is to provide access to affordable and responsible credit for underserved consumers facing unexpected expenses. We all share one vision- Redefining lending through technology, where underserved individuals can thrive financially through forward-thinking, responsible, and innovative financial solutions. Job Summary The VP, Risk Operations serves as the senior executive responsible for the strategies, processes, teams, and controls that influence delinquency, loss performance, fraud prevention, and recovery outcomes across the customer lifecycle. The leader will ensure all risk operations deliver predictable performance, a strong customer experience, and full compliance with regulatory and investor expectations. This role requires a combination of strategic vision, analytical depth, operational judgment, and the ability to build and manage high-performing teams in a fast-paced environment. Key Responsibilities Lead the transformation toward a predictive and insight-driven risk operation across Collections, Loss Mitigation, Fraud, and Recoveries. Establish a unified operating framework that integrates segmentation, modeling, channel optimization, and agent performance insights. Strengthen BMG's credibility in the investor marketplace by demonstrating disciplined execution, consistent performance management, and transparent reporting. Oversee early-stage, mid-stage, and late-stage collections strategies and execution across digital and live channels. Deploy segmentation, VAR modeling, intent/willingness models, and channel affinity insights to optimize treatments and improve cure rates. Increase the effectiveness of hardship programs and customer engagement strategies through experimentation and measurement. Lead prevention, detection, and investigation capabilities using a modernized toolset and integrated decisioning framework. Establish consistent protocols for identity verification, behavioral analytics, and fraud case management. Partner with Analytics to continuously refine fraud scoring, rules, and controls. Oversee all post-charge-off activities including recoveries operations, debt sales, and bankruptcy workflows. Ensure timely execution of forward flow and debt sale processes with a focus on ROI, accuracy, and control. Use predictive modeling to optimize recovery strategies and improve net return. Translate analytical models into operational strategies that drive measurable improvements in roll rates, cure, fraud detection, and recovery yield. Partner with the Director of Analytics to ensure data-driven decisioning, dashboarding, segmentation, and treatment optimization. Create a continuous learning environment that tests, measures, and refines strategy in real time. Ensure full adherence to applicable laws, regulations, investor guidelines, and internal policies across all risk operations. Strengthen control environments by establishing standardized processes, documentation, quality monitoring, and governance routines. Work closely with Compliance, Legal, and Internal Audit to proactively mitigate risk and maintain operational integrity. Lead and mentor a team that includes the Director of Collections, Director of Recoveries, Senior Manager of Fraud, and future leaders across analytics-driven treatment strategy. Build a culture of accountability, urgency, data-driven decisioning, and performance excellence. Develop leadership maturity across the organization and deepen partnership credibility with the investor marketplace. Qualifications 12+ years of leadership experience in Risk Operations, Collections, Loss Mitigation, Fraud, or related domains within fintech, consumer lending, or financial services. Strong analytical background and experience applying segmentation, modeling, and experimentation to operational strategy. Demonstrated success managing large operations teams in high-growth or transformation environments. Expertise in compliance, controls, and regulatory expectations related to collections, credit reporting, consumer communications, and fraud operations. Exceptional leadership presence with the ability to influence executive teams, regulators, and investor partners. Ability to balance strategic vision with disciplined execution and urgency.

About the Tideline Ocean Resort & Spa Located on the stunning shores of Palm Beach, the Tideline Ocean Resort & Spa blends laid-back luxury with modern elegance. As a newly transitioning property within PM Hotel Group's independent collection, Tideline is poised for operational excellence, exceptional guest experiences, and a culture built on collaboration and service leadership. Position Summary The Director of Operations is a key executive leader responsible for driving the overall operational performance of the resort. This role oversees Rooms, Housekeeping, Food & Beverage, Spa, and Engineering, ensuring flawless execution, strong financial results, brand alignment, and an exceptional service culture. The Director of Operations partners closely with the General Manager and Executive Committee to lead day-to-day operations, elevate the guest experience, and develop high-performing teams in a dynamic and fast-paced environment. Key Responsibilities Operational Leadership Oversee daily operations across all departments: Front Office, Housekeeping, F&B outlets, Spa, and Engineering. Ensure operational departments deliver exceptional guest service, meet resort standards, and operate efficiently. Lead all aspects of resort readiness during opening/transition, including SOP implementation, service training, and quality audits. Collaborate with the GM to establish short- and long-term operational strategies. Financial & Business Performance Drive financial performance across all operating departments, including labor management, cost control, and revenue optimization. Partner with Finance to review P&Ls, forecasts, and budgets, ensuring alignment with business goals. Analyze operating results and implement action plans to address variances and improve profitability. Guest Experience & Service Culture Champion a guest-first culture focused on personalization, service excellence, and continuous improvement. Resolve complex guest concerns and ensure service recovery strategies are in place. Monitor guest satisfaction scores and implement initiatives to improve performance. Talent Leadership & Development Lead, mentor, and develop department heads and their teams, fostering a positive and engaged culture. Direct recruitment, training, coaching, and performance management. Promote PM Hotel Group's values and ensure a collaborative, inclusive work environment. Compliance & Safety Ensure compliance with local, state, and federal regulations, as well as company policies and safety standards. Oversee risk management, emergency response readiness, and workplace safety initiatives. Qualifications Required 5+ years of progressive hotel operations leadership experience (Director of Ops, Hotel Manager, Multi-Department Head, or similar). Strong background in Rooms operations; experience with F&B and/or Spa operations required. Proven ability to lead teams through transitions, openings, or repositioning initiatives. Solid understanding of financial statements, forecasting, and labor management. Exceptional communication, leadership, and guest-service skills. Preferred Luxury or independent lifestyle hotel experience. Prior experience in a resort environment. Bilingual (English/Spanish) a plus. Why Join PM Hotel Group? A people-first company culture built on respect, teamwork, and entrepreneurial spirit. Competitive compensation and benefits package. Opportunities for career growth across a diverse portfolio of hotels nationwide. The chance to shape the next chapter of an iconic Palm Beach resort.

About Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience. Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients. You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services. Job Summary: We are one of the fastest-scaling telemedicine pharmacies in the U.S., dispensing over 10,000+ prescriptions daily through a highly automated, data-driven fulfillment center. We are building a world-class production environment that combines healthcare precision with industrial manufacturing scale, and we're looking for an operational leader who speaks the language of throughput, lean efficiency, metrics, and continuous improvement. If you come from a high-output production environment (e.g., automotive, logistics, packaging, consumer goods, or pharma) and know what it takes to scale teams and systems under pressure, this is your opportunity to own something meaningful and mission-driven. You will lead a multidisciplinary team across fulfillment, pharmacist verification, quality control, and shipping. Your job is to optimize flow, minimize downtime, and maximize first-pass yield-with a relentless focus on metrics, standardization, and real-time decision-making. Key Responsibilities: • Drive daily production for 10K+ unit fulfillment environment, managing upstream (labeling, staging, picking) and downstream (QA, pharmacist verification, packing, shipping) processes. • Oversee and continually refine performance dashboards: Units Per Hour (UPH), Takt time, First-Time Yield, Error Rate, Downtime, Labor Productivity, SLA Adherence. • Execute real-time floor control by tracking bottlenecks and rebalancing labor across workstations using dynamic capacity modeling. • Apply Lean Six Sigma and Kaizen methodologies to eliminate waste, reduce variation, and implement SOPs that are auditable, scalable, and operator-friendly. • Collaborate with pharmacy and software teams to enhance workflow automation and integrate predictive analytics for production planning. • Build, train, and lead a layered team of supervisors, ensuring accountability through Gemba walks, daily huddles, and performance reviews. • Leverage tools like Power BI, Tableau, MES systems, or custom dashboards to monitor floor output, technician performance, and on-time delivery. • Champion preventative problem solving-don't just fix errors, re-engineer them out of the system. • Lead production planning, shift scheduling, and resource forecasting with clarity and agility during volume spikes. • Work with Engineering and QA to design clean, modular workflows in line with pharmacy regulations. Qualifications: • Education: Bachelor's degree in Operations Management, Industrial Engineering, Mechanical Engineering, Pharmaceutical Sciences, or a related field. Master's degree is a plus. • Experience: Minimum of 5 years in a facility management role within the pharmaceutical, biotech, or manufacturing industry, with at least 3 years in a supervisory capacity. • Certifications: Certification in facilities management (CFM), OSHA certification, or PMP certification is preferred. • Demonstrated understanding of GMP, FDA, OSHA, and other regulatory guidelines relevant to pharmaceutical production. • Strong project management and problem-solving skills. • Excellent written and verbal communication skills. • Proficiency in facility management software, Microsoft Office Suite, and ERP systems. • Ability to work with cross-functional teams and maintain a collaborative work environment. Preferred qualifications: • Knowledge of Lean Manufacturing principles or Six Sigma certification preferred. • Experience with facility automation, preventive maintenance, and quality control systems. • Familiarity with budgeting, expense forecasting, and financial planning. • Ability to manage multiple priorities in a fast-paced environment. • Strong leadership and interpersonal skills. • 5+ years experience in high-volume production/fulfillment (e.g., logistics, eCommerce, pharma, medical devices, automotive, packaging). • Proven background in data-driven operations, including KPI tracking, production modeling, and metric accountability. • Familiarity with lean manufacturing, Six Sigma, TPM, OEE (Overall Equipment Effectiveness), and workflow optimization tools. • A natural floor leader-comfortable making fast, informed decisions under pressure. • Strong technical aptitude-can learn and deploy new production or scheduling software; may bring experience with ERP/WMS/MES platforms. • Confidence designing standard work, training frontline teams, and managing multiple concurrent production cells or lines. • Experience coordinating across functions (Ops, QA, Software, HR) to drive unified throughput goals. • Strong Excel skills required; SQL or BI tool experience a plus. Job Type: Full-time Expected Hours: 44 hours per week Core Schedule: Monday to Friday, between 7:00 AM and 6:00 PM Flexibility Requirements: Must be available for early arrivals or late departures during peak production periods. Occasional weekend availability required, particularly at the end of the month or during promotional events and new product launches. Presence during both morning start-ups and end-of-day wrap-ups is essential to effectively coordinate with multiple shifts. On-Site Requirement: This is a fully on-site position. The role requires consistent physical presence on the production floor to provide leadership, troubleshoot issues, and ensure operational throughput across all teams. Pay Range$110,000-$230,000 USD Benefits: 401(k) with up to 4% matching Medical, dental, vision and life insurance Paid time off Paid public holidays At The Pharmacy Hub, we don't just offer jobs-we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success. If you're ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.

The Vice President/General Manager of the MSO plans, organizes, directs, and controls the Managed Services Organization (MSO). Reporting to the COO, has oversight of the MSO operations and P&L ownership (e.g., general administrative, patient care, professional services and/or a combination of these and other services). Directs and oversees the daily operations of the MSO, as well as all functions related to provider contracting, provider education, utilization management, coding, quality management, network management, and case management. Duties and Responsibilities: Responsible for the overall growth and success of the MSO across all functions either directly or through matrix-management Manages MSO P&L / Budget, regularly identifying growth and cost-savings opportunities, and develops business cases / project plans to execute on opportunities. Manages a team of clinical and administrative consultants to direct provider clinics in population health management to improve quality of care, patient satisfaction, and total cost of care. Works with Healthplan partners on growth and improvement initiatives Builds and cultivates relationships with new provider partner candidates. Determines and support's the provider's needs in order to reach their requisite financial performance. Holds regular Joint Operations Committee meetings with the MSO partners. Works with management and physicians to identify and establish programs and practices which will help drive cost effective and high-quality care for patients, staff, and physicians. Studies financial and utilization reports to identify opportunities for improvement and develops projects / programs to act on these opportunities. Demonstrates effective communication, by communication progress, challenges, and issues to both senior leadership and partner-providers. Conducts regular retro-evaluations on the effectiveness of implemented action plans based on review of financial and clinical performance. Contributes toward the overall development of programs and services to meet the needs of patients, physicians, and staff. Provides strategic leadership to ensure equitable distribution of resources and delivery of high quality, cost-effective health care and efficient management of staff in accordance with goals, objectives, policies, and applicable regulatory agency rules and regulation. Responsible for the day-to-day operations by facilitating the development, implementation and monitoring of service, quality, and utilization standards. Continually evaluating and improving the delivery of service by initiating and promoting best practice models Develops short- and long-term plans to improve the service level of department efficiency for each area managed. Directly and with the manager/supervisor, develops and administers appropriate policies, standards, practices, and procedures. Assures compliance with administrative, legal and regulatory requirements and government/ accrediting agencies. Qualifications / Education / Licenses: 10+ years' primary/ambulatory care environment, value-based care (VBC), health insurance, healthcare, health industry, population health management, or related field in a leadership position Bachelor's Degree Healthcare Administration, Public Health, Business Administration or related field, or equivalent work experience Understands, in detail, the daily, weekly, monthly and yearly metrics of the MSO and is able to make adjustments to hit predefined goals/objectives Excellent verbal, written, interpersonal and communication skills with the ability to make presentations to various groups of the organization(s) including presentations to the Leadership Team Ability to build strong relationships with health plans and providers. At Clinical Care Medical Centers, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. Clinical Care Medical Centers believes that diversity and inclusion among our employees is critical to our success as a company. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

Flagger Force, an industry leader in traffic control, is currently hiring a Director of Field Operations in southern Florida. The ideal candidate would be located in Palm Beach, Broward, or Miami-Dade County. The Director of Field Operations directs and oversees field services activities within an organization. Plans and develop policies and procedures for on-site installation, testing and troubleshooting. Being a Director of Field Operations ensures all field service projects are completed within budget/deadline to meet customers' needs. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Responsibilities A Director of Field Operations spearheads and oversees the daily field operations of a company, including its other sites within a defined territory map. They have the authority to make significant decisions based on extensive research and reviews while adhering to company standards and regulations. Duties include administrative tasks, such as overseeing the department's employment and training procedures, developing sales strategies, setting objectives and guidelines, establishing budgets, and building positive relationships with potential business partners. The Director of Field Operations will also lead and empower staff in a joint effort to reach department goals. Oversee multiple Field Managers Build and maintain client relationships at senior management levels Hold monthly one on one's with direct reports to ensure personal and company goals are being met Support Operation Services Center leadership Ensure company policies and procedures are being upheld Maintain staffing levels to meet operational demand Develops, implements and oversees field operations standards, procedures, objectives, goals, and strategies. Completes field inspections to ensure compliance with customer requirements, local, state, and federal laws and regulations as well as company policies, procedures and controls. Establishes and tracks project forecasts and budget. Recruits, interviews, hires, trains, develops and evaluates field operations staff. Plans and reviews compensation actions. May manage and review customer service and customer satisfaction surveys. May assist in the development of project reports What Flagger Force Offers: Medical, vision and dental insurance 401k w/company match Generous paid time off Paid holidays Health savings account Company paid benefits (long term disability and basic life/AD&D) Employee assistance program Tuition and education assistance Employee appreciation events Giving back to the communities we serve through paid volunteer time off Professional development opportunities Qualifications Oversight Project Management Human resources Continuous Improvement Strategic Planning Succession Planning Team Management Strong Communicator Process Improvement KPI's Performance Metrics Business Development Steel toed boots or the ability to obtain prior to employment. Bachelor's Degree and/or minimum of 10 years experience in management Preferred experience: Bachelor's degree in business management and at least 5 years' experience in Short-term Traffic Control Flagger Force is an industry leader in traffic control. Utilizing robust technology resources and expertise, we support the nation's infrastructure, utilities, and other service industries throughout the eastern United States. Flagger Force provides a supportive work environment centered on our organization's values, vision, and mission. The leadership team believes that our most important asset is our employees. Flagger Force is an Equal Opportunity Employer. Flagger Force's policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, military status, sexual orientation, genetic information, or any other protected status under applicable law Education Bachelors Degree

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Department: Stadium Operations Reports to: Director, Field Operations Classification: Full-time (Exempt) Summary/Objective The CACTI Park of The Palm Beaches is the Houston Astros and Washington Nationals 160-acre Spring Training Complex located in West Palm Beach, Florida. In addition to the Stadium, the facility includes 12 full-size and 2 half-sized baseball fields, grass parking areas, a 12-acre lake, as well as the surrounding landscape areas. We are seeking a highly qualified, energetic, professional that will assist the Director of Field Operations in managing the facility. Essential Functions & Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Implement planned fertility and pesticide applications that comply with Florida Department of Agriculture laws for application, handling, and storing of pesticides, under the instruction of the Director of Field Operations. Maintain accurate records of all pesticide and fertilizer applications for athletic fields and landscaped areas. Assist in proper execution of field preparations, including but not limited to: fertilization, pesticide applications, variety of cultural practices, infield dirt surface, warning track upkeep, as well as all pitching mounds and home plate areas. Assists with diagnosing and troubleshooting irrigation related problems. Recruit, train, and effectively supervise staff members. Effectively communicate with Director of Field Operations, stadium personnel, upper management, players and coaches in a professional manner. Ensure that all areas of play are properly prepared for daily workouts and scheduled games. Oversee field tarp placements and ensuring all fields are properly prepared for any adverse weather conditions. Prepare facilities for off-season use by Palm Beach County recreation and other outside groups. Assist with special event operation and setup. Maintain and operate a clean, safe working environment both on the fields and around the grounds shop areas. Properly maintain all field equipment to extend its useful life. Other duties related to facility maintenance as assigned by the Director of Field Operations. Education and/or Experience & Skills Associates or Bachelor's Degree in Turf Management or related field Be a State of Florida Certified Pesticide Applicator or have the ability to obtain certification within 6 months. Active member of the Sports Turf Managers Association (STMA). Minimum 3 years' experience as a professional groundskeeper. MiLB or MLB experience preferred. Minimum 3 years' experience in supervisory role. Experience managing all facets of baseball field maintenance; Including grading, raking, rolling, dragging, and moisture management of infield skin and mowing, watering, fertilizing, verticutting, grooming, brushing, and aerating of turf. Experience diagnosing and repairing irrigation system components. Experience communicating with players, coaches, and team staff. Experience with minor field construction/renovation projects. Ability to work safely for long hours during baseball season in a hands-on role. Supervisory Responsibility This position routinely supervises 4-6 employees to manage the day-to-day operations of the complex. Responsibilities include overseeing grounds maintenance tasks, ensuring compliance with safety and company policies, and recruiting and effectively training staff members. Work Environment Position will work in an office and stadium environment. This position will be expected to work extended hours, in all weather conditions, including rain and heat. This position will be on the fields and within the stadium for majority of working days. Physical Demands While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will be required to carry and move packages up to 75 lbs. Ability to lift/move/carry items weighing up to 60 lbs. on a regular basis. Ability to lift/move items weighing up to 75 lbs. on an occasional basis. Ability to use/operate typical groundskeeping hand tools, implements, and power equipment on a regular basis for long periods of time. Ability to work in a hands-on position in all weather extremes for extended periods of time. Position Type and Expected Hours of Work This is a full-time position, and hours of work and scheduled workdays will vary. Report time will be 7:00am. Ability to work a flexible schedule, including extended hours, evenings, weekends and holidays. Travel No travel expected for this position. Compensation Competitive Salary Health, Dental, and Life Insurance Paid Sick/Vacation leave 401K Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EOE/M/F/Vet/Disability ExperiencePreferred 4 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job DescriptionSummary Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations. Scope & Focus Scope: Multi-site management (5-15+ care centers or service lines) Focus Areas: Operational standardization, performance management, growth enablement, and people leadership Reports To: Vice President of Operations Direct Reports: Practice Managers, Supervisors, and select administrative leaders Key ResponsibilitiesOperational & Financial Performance Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives. Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses. Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities. Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team. Conduct monthly site audits for compliance, facility standards, and patient safety readiness. Leadership & People Development Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness. Establish clear management rhythms: Daily: Site-level huddles driven by Practice Managers Weekly: Regional review meetings focused on performance metrics and issue resolution Monthly: Regional scorecard reviews with VP of Operations Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives. Physician Relationship Management Serve as primary liaison between operational leadership and physicians. Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers. Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers. Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards. Strategic Execution & Growth Lead operational rollout of new services, technologies, and acquisitions within assigned region. Partner with Business Development on due diligence, onboarding, and implementation phases of new practices. Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption. Compliance, Risk & Quality Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up. Enforce safety, facility, and quality standards through structured checklists and site visit programs. Lead remediation of audit findings and maintain readiness for internal or external inspections. MSO & Cross-Functional Collaboration Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations). Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.). Cascade enterprise communications and ensure field readiness for new initiatives. Key Skills & Competencies Category Competencies Driving Results Accountability, prioritization, decision-making, problem-solving Operational Leadership Workflow design, resource allocation, data interpretation, standardization Interpersonal Relationship building, communication, conflict resolution, negotiation Change Leadership Adaptability, implementation discipline, continuous improvement mindset Cultural Leadership Modeling values, fostering engagement, developing people Qualifications • Bachelor's Degree required; Master's preferred. • 5-7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred). • Proven record of operational performance improvement and leadership of multi-location teams. • Strong analytical, communication, and organizational skills. #IDsofla

Star Dental Partners is currently seeking a hands-on Regional Director of Operations (RDO) to join the team supporting our some of our Florida and Georgia practices. The Regional Director of Operations will focus on implementing effective strategies and executing operational tactics in their region with the goal of enhancing practice level performance and growth. As a valued member of our team, the Regional Director of Operations will receive a highly competitive compensation package inclusive of base salary, annual performance bonus and incentive equity. Standard full time benefits will be providing including medical, dental, vision, and life insurance, ample PTO, 401k, etc. Responsibilities Spend 60 percent of your time “in the field” visiting and supporting affiliated dental practices Provide oversite, strategic guidance, and operational support to dental practices across assigned region (Florida & Georgia) Assist in the onboarding and integrations of recently affiliated dental practices, including implementation of company operational procedures and processes Maintain regular communication with affiliated doctors and practice staff while visiting each practice within the region on a regular basis Review practice trends and performance objectives on a regular basis including a monthly operational review, with a goal of increasing practice Revenue and EBITDA over time Develop, review, and implement recommended operational processes, procedures, and other company initiatives in collaboration with the Chief Operating Officer (COO) Collaborate with each practice within the region to help resolve operational issues Contribute to the creation of Star Dental Partners' policies & procedures and best practices to help the organization scale effectively Qualifications High school diploma required; Bachelor's degree preferred Minimum 3 years of regional dental operations management experience required P&L responsibility and experience with budget management, personnel management, and team building Highly organized and detail-oriented work ethic Ability to work collaboratively with all team members, both at the practice level and Support Center Excellent written, verbal, and interpersonal communication skills Demonstrates a sense of urgency and works well under pressure Self-motivated and goal-oriented, with the initiative to work independently Strong ability to prioritize, multi-task, and meet deadlines Demonstrates integrity, responsibility, accountability, and a high level of professionalism Proficient in Microsoft Office Suite (Word, Excel, PPT, Outlook) Ability to travel frequently, 60 percent or more Located in south Florida with proximity to a major airport Practice Description Star Dental Partners (Star) is a private equity-backed Dental Support Organization (DSO) that acquires, partners with, and supports leading dentists and dental practices throughout the Southeastern United States with their non-clinical business challenges. Star's mission is “to improve the lives of dentists”, and we achieve this by providing industry-proven non-clinical administrative support services to our partner dentists. Specifically, the Star team assists dentists with human resources, marketing, recruiting, payor optimization, compliance, payroll, and revenue cycle management support. With the benefits of scale and experience from professional management, partner dentists and their staff are free to focus their attention on the clinical side of the business. Please visit ************************** for more information. Equal Employment Opportunity Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Details Coral Gables, FLDescription This position is in Missouri, and will be responsible for overseeing several stores in the region of St. Louis. The ideal candidate must already be living in the area to apply. We are a leading Franchisee of GoTo Foods - the Franchisor for Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. We have locations across the United States and are looking to add to our amazing team! (We are projecting growth in the next couple of years. Position Summary: The Director of Operations oversees the district managers of several restaurants in a specific region, making sure they meet sales goals and follow operational standards and laws. They aim to improve sales, manage costs, and maintain high-quality service and safety. The Director of Operations provides the vision and helps provide the strategic plan to deliver expected results. The Director of Operations leads district managers across multiple restaurants in a designated region, ensuring they achieve sales targets and adhere to operational standards and regulations. This role focuses on enhancing sales performance, managing costs and expenses, maintaining and improving revenue goals in addition to maintaining service standards and safety protocols, and adherence to state, federal, and local employment laws as applicable. The Director of Operations also plays a pivotal leadership role, guiding the region towards its strategic objectives and ensuring successful outcomes, leading with vision and modeling company values . Essential Duties and Responsibilities: Leads, coaches, develops, trains, manages, and mentors District Managers in all aspects of the position, ensuring they meet performance standards (Target Budgets, Survey Scores, etc.) and adhere to operational goals and company standards. Accountability for the management team is a key focus. Visits restaurants, both announced and unannounced, to evaluate and ensure operational compliance. This includes assessing facilities, staff appearance, food quality and safety, inventory management, staff training, safety protocols for employees and guests, labor scheduling, and employee relations. Monitors and improves workflow, ensuring high productivity and quality standards. Analyzes monthly sales, profit, and budgetary reports, offering timely feedback and direction to the District Managers. Collaborate with District Managers to develop plans for cost reduction, increased sales, and maximizing profits compared to the previous year, aligning with budget standards. Exercises discretion and good decision making when addressing the changing demands of the business. Address employee relations issues that couldn't be resolved at lower levels, investigate and resolve security and cash violations, and represent the company at state and federal agencies when necessary. Partners with HR leadership to maintain a consistent delivery of performance and policy expectations through the region. Oversees the development and succession planning for management. Prepare high-potential District Managers for advancement through one-on-one training, role modeling, developmental assignments, and guided self-study. Assists in the development of General Managers through coaching, training, and our development platforms. Promotes communication within the geographic area, sharing company news, events, and best practices. Maintains open channels for employee suggestions, conducts regular meetings, and interacts professionally as a collaborative team leader. Initiates cost-effective suggestions for operational improvement and provides data to contribute to the development of chain-wide policies. Supervisory Responsibilities: Typically manages 4 or more direct restaurants. Full authority to hire, develop, appraise, motivate, promote, reward, discipline, transfer, and approve time and attendance of District Managers and below in accordance with company policies, and in compliance with federal, state and local legislation. Additional Duties: Ensures full implementation of new products, programs, and applicable training. Oversees new unit openings and restaurant remodeling in geographic areas. Participates in the preparation of the annual operating budget. Qualifications Qualifications: To perform this job successfully, an individual must be able to Satisfactorily perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. The requirements listed below are representative of the education and/or experience preferred. Education and/or Experience: High school diploma or equivalent (GED) required, BA/BS degree required or experience in lieu of. A minimum of five to seven (5-7) plus years prior District Leadership experience required in the QSR industry. Track record of success in leading, managing, coaching, and developing high-performance teams. License/Certifications: Reliable transportation. Current ServSafe certification required. If certification is not current, must pass ServSafe certification within 30 days of employment. Food Handler Permit as required by local laws. Compliance with all local Health Department requirements. Job Competencies: Communication Skills: Ability to read, write, and interpret routine reports, documents and correspondence. Ability to effectively speak with internal customers, external guests, and vendors. Ability to effectively listen and respond to customer needs. Ability to effectively make oral presentations to broad audiences. Reasoning Ability: Ability to solve practical or abstract problems and deal with a variety of concrete or variables in situations where frequent standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Planning Skills: Ability to plan work assignments, juggle competing demands, and work under the pressure of frequent and tight deadlines. Computer Software Skills: Proficiency with Microsoft Office Excel, Word, PowerPoint, and Outlook required. Other Skills: Ability to quickly adapt to change and adjust priorities to meet the organization's needs. Excellent organizational skills are needed. Ability to work weekends and extended work schedules as needed. Standing for long periods: Managers are expected to stand for extended periods, often during busy shifts, to oversee restaurant operations and interact with customers. Walking quickly: They may need to walk rapidly to respond to issues or ensure efficient service during peak periods. Bending, reaching, and stooping: Managers may need to bend, reach, or stoop to access storage areas, retrieve supplies, or perform other tasks. Lifting and carrying: While the specific weight limits vary, managers may be required to lift and carry items weighing up to 100 pounds occasionally, and up to 20-50 pounds frequently Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The duties, responsibilities, and requirements presented in this job description are intended to be representative in nature and should not be construed as an exhaustive list. This position is subject to the at-will employment status.

The Director of Gateway Cargo Operations is responsible for overseeing and optimizing all aspects of gateway operations to ensure compliance with security, safety, regulatory, and performance standards while delivering high-quality service to customers. This role ensures operational efficiency, vendor and equipment management, and alignment with corporate goals through effective leadership, budgeting, and collaboration with internal teams and external agencies. Responsibilities Responsible for maintaining, supporting and improving the overall gateway operation to support all business units of the company. Responsible for achieving all ground operations and corporate goals as related to performance, safety, service, and regulatory compliance. Ensures all employees and vendors are aware of station and corporate goals and expectations. Provide strategic leadership and direction for all gateway operations, including gateway administration, warehouse cargo processing, ramp operations, and customer service. Oversee frontline, supervisory, and management staff to ensure effective execution of operational tasks in compliance with company standards and regulatory requirements. Coordinate with Flight Operations, Technical Operations, Sales and Marketing, and other company departments to support on-time aircraft departures and optimize cargo load planning and aircraft capacity utilization. Maintain oversight of customer service standards and ensure appropriate team responses to customer needs, inquiries, and issue resolution. Monitor regulatory compliance across all operations (TSA, FAA, OSHA, CBP) and ensure adherence to internal and external policies. Supervise the achievement of key performance indicators (KPIs), including on-time performance, cargo throughput, safety metrics, and service quality. Liaise with Sales and Marketing to support commercial objectives, facilitate smooth customer onboarding, and ensure operational readiness for business growth. Maintain oversight of billing accuracy, budget and financial controls, and the timely processing of operational charges. Ensure all invoices are sent forward to be paid promptly. Manage third-party contracts and service providers involved in gateway operations, ensuring adherence to contractual terms and service levels. Enforce and continuously improve standard operating procedures (SOPs) for cargo handling and ground operations through team leadership and process governance. Ensure teams are prepared for scheduled and unscheduled flight operations by overseeing flight readiness, documentation, cargo build-up/breakdown, and coordination with operational groups. Lead response planning for irregular operations (IROPs), safety events, and disruptions, ensuring appropriate team actions and reporting are conducted. Oversee the safe and compliant handling of special cargo, including hazardous, perishable, and high-value items. Manage staffing plans, labor allocation, and scheduling needs in accordance with budget and operational forecasts. Maintain a high standard of facility safety, security, cleanliness, and readiness across warehouse and ramp areas. Promote a workplace culture focused on safety, accountability, performance, and continuous improvement. Perform additional duties as assigned. Qualifications Bachelor's degree or equivalent experience required. Minimum 10 years' experience required; at least 7 years of extensive airline operational experience involving large stations or regional concepts and progressive experience in air cargo, warehouse, or airport operations. Previous experience in Aviation Management, Logistics, Supply Chain, Business Administration, or related field (required). Relevant certifications (e.g., IATA, OSHA, TSA, Dangerous Goods) are a plus. Multilingual in English and Spanish (preferred) Proven leadership experience in managing cross-functional teams, including frontline, supervisory, and management levels. Experience working with regulatory bodies such as TSA, FAA, CBP, and OSHA. Strong knowledge of cargo handling procedures, ramp operations, warehouse management systems (WMS), and ground support equipment. Proficient in Microsoft Office Suite and relevant operational/logistics software (e.g., CargoSpot, SAP, or similar). In-depth understanding of aviation safety, security protocols, and regulatory compliance requirements. Familiarity with handling special cargo (e.g., hazardous materials, perishables, valuables). Excellent leadership, organizational, and interpersonal skills. Strong verbal and written communication abilities; able to interface effectively with all levels of internal and external stakeholders. Strong analytical and decision-making capabilities under pressure and during irregular operations (IROPs). Ability to manage crises, respond to operational disruptions, and drive process improvements. Experience managing budgets, financial controls, and vendor contracts. Must be able to work flexible hours, including nights, weekends, and holidays, as required. Physical ability to inspect warehouse and ramp areas as needed. Ability to travel for business from time to time. Experience with B747/B777/B767 cargo operations preferred. Ability to pass background checks and meet airport security clearance requirements. Salary Range: $117,500-$158,500 The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at ****************************************** To view our Pay Transparency Statement, please click here: Pay Transparency Statement “Know Your Rights: Workplace Discrimination is Illegal” Poster The "EEO Is The Law" Poster

ModMed is hiring a Director of Marketing Operations to lead the operational backbone of our Marketing engine within Revenue Operations. This role is responsible for building a high-performing MarkOps capability that supports predictable, scalable, and data-driven marketing execution. Core responsibilities include campaign operations, marketing automation, lead lifecycle governance, technology management, and ensuring that processes and data flow smoothly across the GTM engine. Reporting to the VP, Revenue Operations, this leader oversees a team focused on operational rigor, accurate data structures, and seamless handoffs across Marketing, Sales Operations, Innovation, and Analytics. The ideal candidate brings a strong background in Marketing Operations leadership, deep experience with marketing automation and lead management, and a proven ability to design and maintain an effective martech ecosystem. The role is also responsible for identifying and applying AI-driven capabilities that improve efficiency, accuracy, and scale across core Marketing Operations workflows. Your Role: Set Direction and Governance * Define the strategy for Marketing Operations and align it with GTM goals. * Establish consistent processes, standards, and operating rhythms that support scale and accuracy. * Drive operational discipline across all MarkOps workflows. Lead Campaign and Automation Execution * Partner with Marketing to translate programs into reliable and well-structured operational plans. * Oversee automation logic, targeting, segmentation, and campaign setup in Pardot. * Maintain QA standards to ensure accurate execution and compliance. * Introduce AI-driven tools that improve campaign production, targeting accuracy, segmentation, and workflow automation. Own Lead Management and Funnel Operations * Define and maintain routing, scoring, lifecycle stages, and related rules. * Partner with Sales Operations to align conversion paths and ensure data quality. * Monitor funnel performance and refine processes to improve speed and predictability. Architect and Rationalize the Martech Stack * Assess the existing martech environment and determine what to keep, remove, or redesign. * Define business and technical requirements for Pardot, Salesforce, and related systems. * Ensure systems support scale, accurate reporting, and long-term GTM needs. Manage and Develop the Team * Provide clear priorities, coaching, and development for the Marketing Operations team. * Build a culture focused on process excellence, data accuracy, and strong collaboration. * Strengthen partnership across Marketing, Sales, Innovation, and Analytics. Partner on Data and Insights * Ensure data structures, tagging, and taxonomy support accurate measurement. * Work with Analytics to validate metrics, support reporting readiness, and apply insights. * Promote strong data hygiene and accountability across GTM. Skills & Requirements: * Bachelor's degree in Marketing, Business, Communications, or related field; Master's degree (MBA or related analytical/marketing discipline) preferred. * Minimum of 8 years of experience in progressive Marketing Operations or Marketing Technology leadership. * Deep hands-on Pardot experience is required. * Experience scaling Marketing Operations within a large enterprise. * Experience in architecting a martech stack and leading tool rationalization. * Strong experience with Salesforce and related platforms such as Demandbase, Clari, and Groove. * Proven ability to design scalable workflows and align processes across Sales and Marketing. * Experience applying AI or advanced automation within Marketing Operations or Revenue Operations. * Experience leading and developing a team in a high-growth environment. * Strong communication, project management, and organizational skills. * High attention to process design, data quality, and operational rigor. * Ability to work Eastern business hours and travel domestically up to 10% percent. #LI-REMOTE #LI-SF1