Route Service Manager - UniFirst
Operations manager job in Durham, NC
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Auto-ApplyAssistant Location Manager - UNC Chapel Hill, Chase Dining Hall
Operations manager job in Chapel Hill, NC
The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.
Job Responsibilities
Leadership
Use Aramark's coaching model to engage and develop team members to their fullest potential
Reward and recognize employees
Ensure individual and team performance meets objectives and client expectations
Plan and lead daily team briefings
Ensure safety and sanitation standards in all operations
Client Relationship
Identify client needs and communicate operational progress
Financial Performance
Ensure the completion and maintenance of P&L statements
Deliver client and company financial targets
Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
Productivity
Bring value through efficient operations, appropriate cost controls, and profit management
Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
Ensure entire team is trained and able to implement
Supervise team regarding production, quality and control
Compliance
Maintain a safe and healthy environment for clients, customers and employees
Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Additional Responsibilities
Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Requires at least 1 year of experience
Requires at least 1 year of experience in a management role
Bachelor's degree or equivalent experience preferred
Strong interpersonal skills
Ability to maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard service model
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
Must be able to stand for extended periods of time.
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Bench - Assistant Beef Shoppe Manager
Operations manager job in Pittsboro, NC
To gain the skills, knowledge, and expertise to be considered a successful Beef Shoppe Manager. To supervise and ensure that Lowes Foods guest service, merchandising programs, and departmental operations are maintained in the beef shoppe/seafood department to achieve maximum sales. Assume the duties of the Department Manager in their absence.
Responsibilities:
1. Ensures all guests receive polite, friendly greetings and interactions from the Beef Shoppe staff. Creates a selling environment through the use of selling skills.
2. Achieves budgeted sales, supply/wrap, shrink, and gross profits for the Beef Shoppe and seafood departments.
3. Prepare products for sale (meat cutting, slicing, trimming, wrapping, weighing, and pricing) according to Lowes Foods Standards.
4. Maintains the desired level of inventory and supplies for the Beef Shoppe and seafood departments. Ensures in stock conditions through proper ordering.
5. Operates the department according to merchandising and operational programs and guidelines.
6. Maintains high quality and freshness with products available for sale. Ensures all products are in date.
7. Maintains safety and sanitation standards in all areas that come in contact with meat/seafood and in the prep areas, coolers, freezers, and sales floor.
8. Provides guidance, orientation, training, and feedback to the Beef Shoppe and seafood department staff to ensure Beef Shoppe hosts achieve satisfactory performance standards and guest interaction.
9. Performs product preparation, receiving, stocking, and guest service as necessary to achieve standards.
10. Maintains the department's labor budget and ensures that optimal hours are scheduled for the department to maximize sales and guest service.
11. Performs all other duties as assigned by management.
Qualifications:
1. Should possess good interpersonal skills, effective selling skills, and have an outgoing personality.
2. Ability to work well with others. Ability to sell and interact with guests.
3. Ability to lift 50 lbs. occasionally and 25 lbs. constantly.
4. Ability to read and understand information and directions.
5. Knowledge of meat/seafood products and operations.
6. Ability to supervise people, including training and development.
7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job, including operating a computer.
8. Must be at least 18 years old.
9. Must be able to work in a cold environment.
10. Ability to bend, kneel, and stand for extended periods of time.
#LI-AB2 #boost
Auto-ApplyVice President Operations
Operations manager job in Raleigh, NC
Vice President of Operations - Mechanical Construction
Compensation & Benefits
Base Salary: $200,000-$250,000 (based on capability and experience)
Bonus: Target ~50% of base (tied to performance and regional results)
Vehicle Allowance
100% Employer-Paid Employee Healthcare
Dental & Vision coverage
401(k) with company match
20 days PTO + company holidays
Additional people-focused perks (employee support services, engagement programs)
Location: Raleigh-Durham, NC
Industry: Mechanical Construction (HVAC, Plumbing, Process Piping)
Reports To: Executive Vice President
About the Company
A fourth-generation, family-owned mechanical contractor in the Southeastern U.S. is seeking a Vice President of Operations to lead and scale construction operations across the Carolinas.
With nearly 700 employees and revenue exceeding $300M, this organization is recognized as one of the region's most respected mechanical builders-serving clients in healthcare, higher education, hospitality, pharmaceuticals, data/technology, and advanced manufacturing. The company is known for its people-first culture, elite craftsmanship, long-term customer relationships, and strong financial performance.
The firm provides full-service mechanical solutions including HVAC, plumbing, process piping, design-build, and maintenance/service. The company is in a significant growth phase and is investing deeply in expanding its Carolinas market footprint.
Position Overview
The Vice President of Operations will oversee all construction operations across the Carolinas-providing leadership, structure, and consistent operational excellence. This newly created role will strengthen execution, enhance margin performance, and develop the next generation of project leaders.
You will oversee all Project Managers, Senior PMs, and Project Executives in the region, ensuring teams deliver high-quality mechanical projects on time, on budget, and with exceptional safety and client satisfaction.
This executive will play a central role in scaling multi-market operations and building the long-term operational infrastructure needed for continued expansion.
Key Responsibilities
Operational Leadership
Oversee day-to-day mechanical construction operations across multiple project teams.
Ensure projects meet schedule, budget, safety, and quality expectations.
Lead project cost control, forecasting, and margin protection efforts.
Standardize and tighten operational processes across all project sites.
People Development & Leadership
Directly lead and mentor all PMs, Senior PMs, and Project Executives.
Build a culture of accountability, teamwork, and high performance.
Identify skill gaps and implement clear development plans.
Work Acquisition Support
Partner with Preconstruction and Business Development to represent operations in pursuits.
Support interviews, presentations, and client meetings to win work.
Communicate competitive advantages tied to operational performance.
Process Improvement & Scalability
Strengthen workflows, tools, and systems that increase efficiency and consistency.
Improve process discipline across planning, scheduling, manpower management, and cost control.
Support adoption of technology and leaner project delivery methods.
Culture, Safety & Quality
Uphold elite safety standards and a people-first culture across all teams.
Ensure consistent quality control and project excellence across the regional portfolio.
Strategic Growth & Succession
Partner with the EVP to shape long-term market strategy and operational expansion plans.
Play a key role in preparing the organization for future market growth.
High-performers may be groomed for eventual EVP-level oversight of the Carolinas division.
Qualifications
15+ years of progressive leadership in mechanical construction (HVAC, plumbing, process piping, or similar).
Experience leading multi-market operations or large, complex project portfolios.
Proven ability to improve margins, strengthen execution, and build operational discipline.
Demonstrated success in developing leaders in a fast-growth mechanical or MEP environment.
Strong financial acumen (forecasting, job cost, P&L exposure).
Bachelor's degree in Construction Management, Engineering, or related field preferred; equivalent experience valued.
Leadership Traits
Hands-on, servant-minded leadership approach.
High emotional intelligence and a strong communicator.
Able to elevate both people and process simultaneously.
Strategic thinker with strong operational instincts.
Thrives in a fast-paced, growth-oriented environment.
Regional Director of Operations (Must have Aesthetics)
Operations manager job in Raleigh, NC
Regional Director of Operations (Medical Aesthetics)
Industry: Medical Aesthetics
Employment Type: Full-Time
We are a premier, full-scope medical aesthetics and surgical organization with multiple high-performing locations across a few mid-Atlantic states.
We are seeking a Regional Director of Operations to lead and scale our growing network of practices. This is a unique opportunity for a visionary leader with a blend of operational excellence, entrepreneurial drive, and people-first leadership.
Ideal Candidate Profile:
Experience: 5-10+ years leading teams, P&L ownership or budget accountability, process improvement, and scaling experience in a growth-oriented environment.
Multi-site operations, practice leadership, or regional management experience in aesthetics, dermatology, plastic surgery, or a comparable patient-service business. A mix of clinical understanding and business execution is ideal.
We're seeking someone who is not just operationally sound, but a visionary leader who can lead with empathy, influence without ego, and drive results through strategy and culture.
A background in medical spa, dermatology, dental, or a related healthcare service field is required!
About Us:
At our core, we are lifelong learners and critical thinkers, united by a shared commitment to clinical excellence and a structured, high-performance mindset. We thrive on adaptability, embracing change with agility and responding quickly to challenges and opportunities.
Fueled by startup energy, we combine the rigor of operational discipline with the flexibility to pivot fast. We are stewards of quality, champions of growth, and believers in the power of a team aligned around purpose, accountability, and continuous improvement.
We are a well-established and rapidly growing aesthetic group who delivers best-in-class patient care across a broad spectrum of cosmetic and wellness services, including:
Plastic Surgery
Injectables
Laser Treatments
Body Contouring
Advanced Skin Therapy
Medical Weight Loss
Wellness & Spa Services
Role Overview:
The Regional Director of Operations will oversee day-to-day operations, drive strategic growth, ensure financial performance (including full P&L oversight), and cultivate a positive and accountable culture across multiple clinic sites.
This role reports directly to the c-suite and plays a critical part in scaling systems, people, and performance during a high-growth phase.
Must-have qualities:
Entrepreneurial mindset with a go-getter attitude
Proven P&L experience and strong business acumen
KPI-driven, with a focus on measurable performance outcomes
Strategic thinker with the ability to align execution with growth goals
Dependable and accountable, with a knack for holding teams to high standards
Exceptional soft skills, emotional intelligence, and communication abilities
Understands soft power and how to lead through influence, not just authority
Low ego leader who listens more than they speak
Strong team builder, coach, and mentor
Asks the right questions and sees listening as a superpower
Key Responsibilities:
Lead daily and long-term operations for multiple med spa and surgical locations
Own and manage site-level P&Ls, budgets, and KPIs
Identify operational bottlenecks and implement scalable solutions
Partner with clinical and administrative leaders to enhance patient and team experience
Develop and execute strategies that support clinic expansion, revenue growth, and quality outcomes
Build and sustain a culture of accountability, transparency, and excellence
Recruit, develop, and retain top-tier talent across all sites
Ensure compliance with regulatory and brand standards
Collaborate closely with executive leadership on strategic initiatives
What We Offer:
Competitive base salary
Performance-based bonus, with potential for equity tied to EBITDA targets
Health, dental, and vision insurance
Opportunities for career advancement and regional/national expansion
Collaborative, mission-driven culture
Travel stipend or company vehicle allowance as needed
Ongoing leadership development and training
If you're a dynamic operator who thrives in a fast-paced, patient-first environment and loves to build great teams while driving exceptional results-this is your opportunity.
Apply now to join a growing leader in the medical aesthetics industry.
Branch Manager- Traffic Control
Operations manager job in Apex, NC
Title: Branch Manager Classification: Exempt About the Organization RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States. RoadSafe serves customers in all 48 contiguous states through its network of more than 60+ branch locations. At RoadSafe, we offer competitive pay, growth potential, and an excellent benefits package, including medical, dental, vision, and 401(k) plans for those who qualify. We recognize and value diversity and are committed to creating an inclusive environment for all employees.
Position Summary:
The Branch Manager is responsible for overseeing the day-to-day operations of branch crews and equipment, ensuring seamless job execution and employee training to support customers. This role also directs overall branch operations, including safety, staffing, fiscal management, and compliance.
We are seeking a hands-on operational leader with strong financial acumen, customer relationship skills, and the ability to balance corporate priorities with customer demands and local resource availability. This is a working manager role, requiring direct involvement in traffic control and field operations. This role is ideal for a purposeful leader who thrives in a dynamic, high-demand environment and is committed to operational excellence.
Essential Functions:
The Branch Manager will be responsible for:
Overseeing branch production, budgeting, and financial performance
Managing shop activities, customer relations, and job site operations
Coordinating with estimating teams on capacity planning and critical path issues
Working with accounting teams on revenue recognition, forecasting, and reporting
Ensuring compliance with all safety and regulatory requirements
Essential Responsibilities:
Crew & Equipment Management: Oversee crews and equipment in remote locations to meet customer expectations efficiently.
Customer & Municipal Relations: Professionally interact with municipalities and customers, manage project notifications, secure permits, and ensure regulatory compliance.
Problem-Solving & Decision-Making: Quickly assess challenges and exercise independent judgment to find effective solutions.
Personnel & Scheduling: Develop employee schedules, manage labor needs, and ensure all project paperwork is completed on time.
Project Planning & Execution: Plan and schedule projects to maximize efficiency and cost-effectiveness.
Staffing & Performance Management: Assess employee capabilities, contribute to hiring and termination decisions, and ensure proper training and development.
Safety & Compliance: Maintain oversight of all safety requirements, including DOT and industry compliance standards.
24/7 Availability: Be prepared for high-demand scheduling, including evenings, weekends, and emergency project needs.
Procurement & Financial Reporting: Request necessary materials, manage billing, and maintain accurate revenue forecasts.
Travel: Travel as needed for project oversight and branch operations.
Key Leadership Competencies:
Leads by example, demonstrating a strong commitment to safety, ethics, and work-life balance.
Excellent communicator who earns the respect of employees, vendors, and customers.
Collaborative team builder with strong decision-making skills.
Accountable for financial performance, focusing on profitability and cash flow.
Represents the company professionally in interactions with customers and agencies.
Required Knowledge & Skills:
Deep understanding of state regulations for traffic control devices and materials.
Active involvement in industry associations, coalitions, and state DOT collaborations.
Proficiency in Microsoft Excel and Word; Viewpoint software experience preferred.
Strong financial literacy, including balance sheets and profit & loss statements.
Education & Experience:
Preferred: Bachelor's degree in Construction Management, Engineering, or a related field.
Preferred: Minimum 10 years of experience in traffic control and safety, including direct crew work and formal industry training.
Preferred: Minimum 10 years of supervisory or management experience.
EOE Statement
RoadSafe is an Equal Opportunity Employer/including Disabled/Veterans
General Manager - Raleigh, NC
Operations manager job in Raleigh, NC
General Manager - Triangle Liquidators (Raleigh, NC)
Who We Are
Triangle Liquidators is a high-growth online auction company specializing in the resale of overstock, returns, and liquidation inventory to the general public.
With a customer-focused approach and a data-driven warehouse model, we operate high-volume auctions in two markets across the Carolinas - Raleigh, NC and Williamston, SC.
We're looking for a results-driven General Manager to lead our 55,000 sq. ft. facility in Raleigh, NC, overseeing all warehouse, auction, and front-office functions.
Position Overview
The General Manager (GM) is the top on-site leader responsible for aligning daily execution with company-wide goals. This role oversees the Auction Manager, Warehouse Managers, and Front Office Clerk, while taking full ownership of people leadership, KPI performance, and facility profitability.
You'll report directly to the President & CEO and be expected to lead with both strategic direction and hands-on execution.
Core Responsibilities
Leadership & People Management
Oversee daily performance of all department leads and their teams.
Hire, train, retain, and hold team members accountable to company standards.
Manage employee scheduling and timekeeping to fill all gaps in production and customer pickup needs
Conduct quarterly performance reviews and ensure team alignment.
Operational Execution
Drive facility throughput: auction item volume, inventory flow, and customer pickup timelines.
Ensure collaboration between departments to keep auctions on schedule and on quality.
Identify and resolve operational challenges before they impact results.
KPI Ownership & Reporting
Deliver results across key performance categories:
Auction throughput
Customer pickup wait time
Revenue performance
Profit margin
Hiring and retention
Report progress to ownership and make data-driven decisions that improve performance.
Facility Standards & Culture
Maintain a clean, safe, and productive work environment.
Enforce company policies, safety protocols, and standard operating procedures.
Foster a positive, accountable culture that celebrates results.
Qualifications
Associate or Bachelor's degree preferred.
5+ years of management experience in warehouse, or retail environments (auction experience is preferred).
Proven ability to lead department heads and motivate diverse teams.
Strong organizational, analytical, and communication skills.
Track record of hitting operational and financial targets.
Comfortable working in a fast-paced, evolving business.
Bilingual candidates encouraged to apply.
What We Offer
· OTE: $100,000 - $170,000 (based on experience & performance)
· Bonus Structure: Clear, performance-based incentives.
· Growth: Leadership advancement in a rapidly scaling company.
· Culture: Supportive, accountable, and high-energy environment.
· Benefits: Health, Dental, and Vision Insurance + 401(k) beginning 2026.
· Impact: A key leadership role in a company that rewards results.
General Manager
Operations manager job in Durham, NC
AT A GLANCE
Broad River Retail is currently seeking a General Manager to join the Retail Team. If you believe that your people are your greatest asset and have a track record in retail or commissioned sales as a leader in a highly transactional, fast-paced retail environment, this role will be a great fit!
A DAY IN THE LIFE AS THIS MEMORY MAKER
Champions our Mission, Values, and Customer Beliefs
Leads all sales activities and initiatives
Oversees the consistent implementation of processes and policy standards across stores
Own and drive sales performance in a retail location with 10+ Home Furnishing Consultants
Recruiting, hiring, and retaining top talent
Be a hands-on, energetic sales leader with a passion for retail
Instruct, demonstrate, practice, and validate a clearly defined sales process with your direct team
Organize multiple competing priorities while meeting deadlines
Maintain the highest standards of personal and professional conduct
Maximize your own potential through continual self-improvement and accountability
Focus on our customers' needs and strive to exceed their expectations
Recognize others' values and work together in a respectful manner
Seek efficiency through improving processes and technology
Be accountable to hit the following numbers each week: Revenue to Budget, Sleep Budget, Diamond Care (Furniture Protection), and Sales Per Guest
Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging
Participates in call to review store results (relative to goals) m-t-d for Sales per Traffic Up and other measurements such as Staffing Levels, Marketing Feedback, and Sales Successes and Opportunities
WHAT YOU'LL NEED TO SUCCEED
Minimum of five (5) years of experience in Furniture Sales Management as a Store General Manager.
Must have a track record in retail or commissioned sales and/or general management experience in a highly transactional, fast-paced retail environment
Strong cognitive skills required, including the ability to learn quickly, handle multiple complex tasks simultaneously, and be highly productive without needing much supervision.
Exceptional people skills anda strong work ethic are required
A history of successfully managing a team of 10 or more Associates is required
Enjoys a fast-paced retail sales environment with the ability to work a 40+ hour work week, including some nights and all weekends
Ability to handle highly confidential information discreetly and professionally
Superior interpersonal skills (written, verbal, presentation)
Strong analytical and problem-solving skills
Excellent time-management
Computer skills/technology skills and mathematical skills
Competent in the use of iPads and tablets
Ability to perform additional functions that may be assigned at the discretion of management
WORKPLACE ENVIRONMENT
This role is primarily performed on the salesfloor. Physical requirements such as extended and frequent periods of standing and walking, moving, and lifting may be required.
Candidates must be able to perform the essential physical requirements to accommodate the functions of this job.
This is an in-store position and will be customer facing.
In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.
MEMORY MAKER PERKS AND BENEFITS
Salary is based on numerous factors, including experience, knowledge, and skill.
Performance-based bonus potential
Medical, dental, vision, and life insurance options
Paid time off and 401K matching contribution
Employee discount (40%) at BRR locations
Internal Opportunities for career growth and advancement
CULTURE SNAPSHOT
Broad River Retail is an organization of integrity, diversity, and culture working together for the purpose of ‘
Furnishing Life's Best Memories'
. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone who works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.
We take pride in training and developing our teams so that they can provide a premier customer experience to every guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley Furniture licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.
General Manager, North Hills (New Store)
Operations manager job in Raleigh, NC
We are seeking a passionate General Manager for our new store opening in February!
The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams.
Responsibilities:
SALES LEADERSHIP:
Creates an outstanding sales and Customer Service environment
Strives for sales excellence and results
Sets and evaluates weekly, monthly and seasonal goals for staff
Works with customers and models excellent customer service and Clienteling skills
Maximizes sales through strong floor supervision skills
Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly
Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books
STAFFING AND ASSOCIATE DEVELOPMENT:
Networks in industry to recruit and hire high quality management and sales-oriented associates
Fills all levels of open positions within the store in an urgent and timely manner
Ensures adequate staff is available to meet business needs - schedules accordingly
Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers
Administers company personnel programs including appropriate performance reviews, compensation and employment records
Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience
Documents employee performance in a timely manner
Creates enthusiasm and excitement within store to motivate high performance teams
OPERATIONAL EXCELLENCE:
Protects store payroll by managing wage costs, salaries, and allowable hours
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Execute floor-set and promotional directives; implements visual merchandising
Supervises the overall cleanliness and organization of the sales floor and backroom
Ensures store appearance and atmosphere supports and reinforces the brand image
Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
Ensure execution of effective merchandising strategies and directives
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
Identify and communicate product concerns in a timely manner
Communicate inventory needs to support the business goals
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
Ensure staff is following Veronica Beard fashion guidelines.
Comfortable with being on camera for social media purposes (both stills and video)
Able to fluidly discuss product and fashion on camera
Requirements:
Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills
Minimum of 2 years retail Store Management position/experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends
Strong verbal and communication skills
Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
Ability to create a quality working environment that will encourage others to develop and excel
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Assistant Store Manager
Operations manager job in Durham, NC
MODE Consignment Boutique is a trendy consignment store where shoppers can find a variety of women's clothing, shoes, handbags, jewelry, and more. We offer a range of items from popular brands such as Banana Republic, Madewell, and Free People, to high-end luxury brands like Chanel, Prada, and Louis Vuitton. MODE aims to provide fashionable options for all budgets and styles.
Role Description
This is a full-time on-site role for an Assistant Store Manager located in Durham, NC. The ASM will be responsible for managing day-to-day sales operations, providing excellent customer service, and training staff. This role involves driving sales, managing inventory, and ensuring a positive shopping experience for all customers.
Qualifications
Strong Communication and Customer Service skills
Proven experience in Sales and Sales Management
Ability to train and mentor sales staff effectively
Excellent organizational and multitasking skills
Ability to work in a fast-paced retail environment
Experience in the fashion or retail industry is a must
High school diploma or equivalent; additional qualifications are a plus
Director of Operations Customer Success
Operations manager job in Raleigh, NC
Job DescriptionSalary:
Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations.
Role Overview:
We are seeking a strategic, systems-minded, and people-focused Director of Operations Customer Success to scale and optimize our global Customer Success (CS) function. This role is ideal for someone who thrives at the intersection of process, technology, and people. You will lead the development of CS infrastructure, tools, and analytics, while also mentoring team members, owning a small portfolio of strategic accounts, and supporting executive-level initiatives that drive customer-centric growth.
Key Responsibilities:
Operational Strategy & Execution
Design and implement scalable CS processes, playbooks, and engagement models.
Develop, document, and continuously refine standardized processes and methodologies for Customer Success operations, ensuring consistency and scalability across global teams.
Champion the adoption of best practices in customer lifecycle management by implementing structured methodologies for onboarding, engagement, renewal, and expansion.
Define and track KPIs, health scores, and success metrics to drive performance.
Build Power BI dashboards and reporting frameworks to monitor customer health, risk, and growth opportunities.
Support strategic planning and reporting for CS and Executive leadership.
Own and optimize the CS tech stack, including Power BI, Salesforce, Asana, Atlassian, High-Spot, Intact/Sage, Team Support, and OpenAir.
Drive system integration, automation, and data integrity across platforms.
Provide executive-level insights to support decision-making and cross-functional alignment.
Qualifications:
710+ years in Customer Success, Revenue Operations, or Business Operations, with at least 3 years in a leadership role.
Proven success scaling CS operations in a B2B SaaS or enterprise software environment.
Deep experience with CS platforms, CRM (Salesforce), and BI tools (PowerBI).
Demonstrated experience in evaluating, selecting, and implementing Customer Success Management (CSM) tools and applications to optimize customer engagement and operational efficiency.
Strong understanding of customer lifecycle management, segmentation, and success planning.
Excellent project management, communication, and stakeholder engagement skills.
Experience in the industrial, manufacturing, or asset-intensive sectors is a plus.
Benefits Overview
We offer an attractive benefits program to meet the diverse needs of our teammates:
Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group
HSA & FSA plan options
Retirement Savings with Generous Company Match & Immediate Vesting
Gym membership to O2 Fitness
Casual dress attire
Half-Day Fridays
Generous Paid Time Off
Company Outings, Trips & Activities
Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Operations Site Manager (Dare County)
Operations manager job in Raleigh, NC
for upcoming proposal**
Are you ready to support critical Navy missions and make a lasting impact?
Amentum is seeking an Operations Site Manager to join our team to support the Naval Surface Warfare Center, Corona Division (NSWCCD) for the Navy Integrated Training Environment (NITE) program. In this pivotal role, you will contribute to ensuring Fleet readiness and operational excellence by providing data-driven solutions, enhancing Live, Virtual, and Constructive (LVC) training environments, and delivering innovative engineering and cybersecurity capabilities.
If you excel in collaborative, high-impact environments and are passionate about driving mission success, we want to hear from you. Join Amentum and be part of a team dedicated to innovation, excellence, and shaping the future of Navy operations.
Duties and Responsibilities:
Manages the activities of training sites.
Develops and implements policies and procedures as well as ensures compliance with these procedures.
Evaluates activities to improve efficiency and effectiveness.
May coordinate communication between different functions.
Manages subordinate employees in the day-to-day performance of their jobs.
Ensures that project/department milestones/goals are met and adhering to approved budgets.
Required Minimum Qualifications:
Seven (7) years of DoD training range experience
Three (3) years of managerial experience with DoD efforts
Experience managing dispersed workforce in support of DoD training range experience
Must have an active Secret Clearance. US citizenship required to obtain US government clearance.
Preferred:
Familiarity with synthetic training environment
Training asset maintenance experience
Bachelor's degree in STEM and/or management field
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
Auto-ApplyRegional Director of Operations
Operations manager job in Cary, NC
Job DescriptionSalary:
At Truss Vet, were bridging gaps in care to support pets and the people who love them. We have an ambitious 10-year goal of nurturing the human-animal bond by supporting over 1 million pets and their families, and we're doing this by pioneering a new category in veterinary medicine and focusing on building out the premier veterinary urgent care company in our industry. We're growing quickly, and we need talented people to help us do it!
We're currently hiring a Regional Director of Operations (RDO) to join our leadership team and help manage our growing family of clinics. This is a unique role, as you'll have the opportunity to work directly with the founders to craft the future of Truss Vet. It will be fast-paced, high-pressure, exciting, and impactful. We're looking for someone who has done this before and brings a wealth of experience to the table, but is ready for a new challenge.
Regional Director of Operations Overview
As a Regional Director of Operations, your mission is to enable our clinics to thrive and execute the Truss Vet flywheel, our process for operating amazing veterinary urgent care clinics.
Key Job Responsibilities:
Leading, managing, and holding accountable our Practice Managers and Medical Directors
Ensure we have the right people in the right seats
Hold 1v1s and quarterly conversations
Partner with the leadership team on quarterly training sessions
Help set clinic-level annual goals and rocks aligned with company goals
Enabling all clinic components of the flywheel to run effectively
Help clinic leaders build great teams and cultures
Ensure a 4.9+ star client experience across all clinics
Find opportunities to improve clinic workflow and support improvement initiatives
Support the practice of high-quality medicine and the timely sharing of medical records
Generating awareness of Truss Vet in local markets through care partnerships and events
Supporting Practice Managers and Medical Directors to help identify and solve problems
Focusing on coaching vs. doing
In clinics 50%+ of the time
Responding quickly to outreach from PMs + MDs (within 24 hours)
Acting as a sounding board and coach to help PMs + MDs identify and solve issues
Professionally and proactively managing employee and client issues
Assisting with clinic recruiting and ongoing people management and onboarding needs
Assisting PMs and MDs with human resource issues, negative client interactions, and other thorny situations
Partnering collaboratively with other stakeholders to support the rollout of key initiatives
Helping identify the most important issues and opportunities for improvement across clinics
Partnering with Leadership to identify workflow improvements
Supporting the rollout and training of various improvement initiatives in clinics
Ensuring uniform execution of Truss Vet playbooks
Youre A Great Fit If:
Someone would describe you as proactive, detail-oriented, timely, organized, productive, analytical... and still a people person! Bonus points if you can move things with your mind!
You have a growth mindset; you never stop learning, and youre constantly looking for ways to advance your team, yourself, and your career
You want to work for a company that has an ambitious vision and growth plan, and you want to be a part of achieving it
You want to make a difference in the world, have an impact on peoples lives, and change the future of animal healthcare for the better
You love working in teams and find that youre able to relate to people of all types
Youre willing to get your hands dirty; no task is beneath you, youre entrepreneurial and a servant leader
You provide energy to the people youre around because youre generally a happy, positive, optimistic person (after interacting with you, people feel energized vs. drained)
You read our core values statements (below) and they overlap with your personal values
You are based in NC or willing to relocate
Education & Experience:
5+ years in the pet healthcare ecosystem
5+ years of multi-site operational and/or management experience in a fast-growing healthcare services business (ideally veterinary)
Managed multiple hospitals (4+) in prior roles
Former veterinary practice manager (bonus points)
Four-year degree preferred but not required
Willing to travel significantly for role
Truss Vet Core Values Statements:
Dare to Care: Doing what is easy isnt always right. Doing what is right isnt always easy. So we show up. We care. Even when clients dont deserve our best, even when a conversation is uncomfortable, we approach situations with courage, empathy, and authenticity. We care enough to have tough conversations and we handle tough conversations with care.
The Details Matter: Our standards are reflected in every detail, and those details matter. The client will never forget the hug you gave when they said goodbye to their best friend. That blanket may mean the difference between an hour of comfort for a pet versus an hour of fear. The smell or site of a dirty rug may mean the difference between a great first impression versus skepticism of our entire team.
Truss One Another: To be accountable to the success of the team means were accountable to the success of each other. We have our teammates backs. We catch each other's mistakes. We challenge each other to improve and be the best versions of ourselves.
Bowl Half Full: Your dog doesnt go through life believing his bowl is half-empty. We see the good in others and in each other, we see opportunities in challenges, we meet discomfort with good humor, and when we find closed doors, we kick them open or make new ones.
We Believe In:
Excellence in medicine and the highest reasonable standards of care
Providing our teams with the resources to be happy and successful
That every pet deserves to live its best life (Except for that one chihuahua... jk)
Going home on time
No abusive noncompetes
Building a supportive team that you want to hang out with even on your off days (but well never make you)
Treating people like we want to be treated
Compensation and benefits that help people live well
Working hard and pursuing excellence while still having fun
Compensation & Benefits:
Competitive salary
Health, vision, and dental insurance
Short- and long-term disability coverage, life insurance, accident insurance, and critical illness insurance
Paid time off (PTO)
Mental wellness subscription
Parental leave
401K + match
Commitment to professional and personal development through mentorship
Pet care discounts
Sound like your kind of place? Join a team thats passionate, positive, and committed to shaping the future of veterinary medicine for pets, their people, and each other.
Regional Director of Operations - Charlotte
Operations manager job in Apex, NC
Job Title: Regional Director of Operations Reports To: Regional Executive Director Contract Length: 225 Days Primary Role: The Regional Director of Operations oversees core operational systems to ensure all TMSA campuses operate safely, efficiently, and in compliance with state and federal requirements. Will supervise AP of Operations, AP of Student Safety and Discipline, Facilities Teams, and Front Office Teams.
Benefits:
* 401 (k) with a company match of 7%
* Medical, Dental, and Vision Insurance
* Paid time off
* Retention, Returning Employee, and Winter Bonuses
Qualifications:
* Bachelor's degree required; Master's preferred.
* Experience in school operations or organizational management.
* Strong systems-thinking and leadership skills.
Duties and Responsibilities:
* Manage transportation, facilities, safety, and compliance programs.
* Oversee operational policies and procedures across campuses.
* Train and support school operations teams.
* Manage vendor contracts and service agreements.
* Lead crisis preparedness and safety planning.
* Support annual operational planning and readiness.
Baseball Director, Field Operations
Operations manager job in Durham, NC
The Director of Field Operations is responsible for overseeing the maintenance, preparation, and overall care of the playing surfaces at both Durham Bulls Athletic Park and Historic Durham Athletic Park, ensuring they meet the highest professional baseball standards. This role leads all aspects of field management, from turf health and irrigation systems to game day operations and special event coordination, while managing a dedicated grounds crew and maintaining a safe, world-class playing environment.
The Director plays a key role within the Durham Bulls leadership team, balancing hands-on fieldwork with administrative responsibilities including budgeting, staff development, and long-term planning. The ideal candidate is an experienced turf professional with a deep understanding of grass management, field safety, and complex maintenance systems.
This position requires strong leadership, communication, and organizational skills, as the Director will regularly collaborate with coaches, umpires, league officials, and front office leadership to ensure that every game and event runs smoothly.
Key Areas of Responsibility
Field Maintenance and Preparation:
Oversee the daily maintenance and care of the Durham Bulls Athletic Park and Historic Durham Athletic Park playing field and adjacent areas.
Maintain all field preparations, including but not limited to turf management, fertilization, edging, base area, home plate and mound preparation, warning track maintenance, bullpens and infield surface maintenance.
Coordinate timeline for comprehensive in-season and off-season field maintenance.
Responsible for monitoring and maintaining the quality of the turf, infield dirt and warning track to standards set for each field.
Responsible for consistent monitoring of weather conditions to ensure all proper precautions are taken for the field to always be playable.
Responsible for the maintenance and repair of the playing field that includes, but is not limited to turf (mowing, edging, fertilizing, aerating, top-dressing, over-seeding, discovery/control of weeds, insects, and diseases) and Soil (infield skin, baselines, home plate, pitchers' mound, bullpens, warning track) management.
Required to following MLB approved professional groundskeeping practices and compile groundskeeping program document for MLB approval that outlines the management practices used to maintain all aspects of the playing surface and field equipment. Should also clearly outline team's daily, weekly and monthly management practices, inventory of all materials and pre- and post-game protocols for all areas.
Systems Maintenance
Responsible for maintenance of all equipment to extend the useful life to minimize repair and replacement costs.
Maintain clean and tidy grounds and grounds shed area.
Responsible for maintaining and repairing irrigation systems to ensure proper watering of the field.
Monitor and manage field drainage systems to prevent flooding and ensure playable conditions.
Maintain inventory of groundskeeping supplies and materials.
Game Day & Special Events
Oversee the recruitment, training, and supervision of seasonal staff.
Maintain staffing levels consistent with Durham Bulls standards while always ensuring staffing costs remain on budget.
Responsible for set up of field for all team practices, outside baseball games and special events held on the field.
Coordinate with team and league officials to address any field-related concerns.
Collaborate with General Manager on all-weather decisions on event days and maintain positive relationships with umpires and coaches in weather related matters.
Manager Head Groundskeeper plans for set-up, protection and restoration efforts for non-baseball events.
Ensure the Head Groundskeeper oversees tarp teams and tarp communication.
Administrative & Miscellaneous
Key member of the Durham Bulls leadership team.
Responsible for preparing, overseeing and meeting all set budget items.
Stay current with industry trends and best practices in groundskeeping and field maintenance.
Assist Stadium Operations team with various stadium projects during off season down time.
Other duties as assigned by General Manager.
Develop relationships with home and visiting managers.
Required Qualifications
5+ years of professional baseball experience in turf management.
Turfgrass degree or certification from a program of 2 years or more.
Management experience and working knowledge of turf equipment and athletic field procedures.
Expert knowledge of hybrid Bermuda turf diseases and culture, including overseeding, top dressing and sod repair.
Experience managing full-time and seasonal staff.
Excellent project management and organizational skills.
Valid Driver's License.
Valid NC Pesticide License must be obtained within six months of employment.
Work Conditions: The work conditions and characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Ability to work flexible hours as needed, including evenings, weekends, and holidays.
This position requires working outdoors in unpredictable weather conditions, including extreme heat, cold, rain, snow, and wind, necessitating the ability to adapt to changing environmental factors and wear appropriate protective gear as needed.
Benefits:
Competitive salary based on experience.
Benefits package including:
Comprehensive health insurance plan options
Vision and Dental Insurance
Company sponsored life insurance
Numerous voluntary benefit options - legal plans, pet insurance, discounted home and auto and more!
401K with company match
Generous paid time off
9 paid company holidays
Opportunities for professional development and career growth.
Dynamic and inclusive work environment with a supportive team culture.
Exciting projects and growth opportunities within a leading organization.
Opportunities to attend free local events, such as sporting events, concerts, shows, and more.
Pre-Employment Information:
A pre-employment drug screening is required.
Capitol Broadcasting Company participates in E-Verify.
Capitol Broadcasting Company participates in the Work Opportunity Tax Credit (WOTC) program. However, completing the WOTC questionnaire is completely voluntary. Your decision will have absolutely no impact on your hiring chances, and your application WILL be accepted regardless of whether you choose to provide this information or not.
EEO Statement:
Capitol Broadcasting Company is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
CBC Statement:
Capitol Broadcasting Company, Inc. is a diversified communications company which owns and/or operates WRAL-TV, WRAZ-TV, WRAL-FM, WRAL-HD2, WNGT-CD, WCMC-FM, WCMC-HD1, WDNC-AM, WCMC-HD2, WCMC-HD3, WCLY-AM, WCMC-HD4, Microspace, and WRAL Digital in Raleigh, NC; WILM-TV, WILT-LD and Sunrise Broadcasting in Wilmington, NC; The Durham Bulls Baseball Club, Bull City Hospitality, and Coastal Plain League in Durham, NC; The Holly Springs Salamanders in Holly Springs, NC; the American Underground startup hub in Durham, NC; and real estate interests including the American Tobacco Historic District in Durham, NC; Rocky Mount Mills in Rocky Mount, NC; MoJud Lofts in Greensboro, NC; and The Thread in Rock Hill, SC.
Auto-ApplyDirector of Operations and Administration, North Carolina City & County Management Association (NCCCMA)
Operations manager job in Chapel Hill, NC
Full-time, benefits earning position Salary: $100,000 **Start Date: May 2026** The Director of Operations and Administration of NCCCMA serves as the chief administrative officer for the Association, providing strategic leadership, operational oversight, and programmatic support to advance the mission of promoting excellence in local government management across North Carolina. This position is housed within the UNC School of Government and works collaboratively with faculty, staff, and external partners to support the professional development and engagement of city and county managers. The Director of Operations and Administration is responsible for implementing the NCCCMA Strategic Plan, supporting the Executive Committee and various standing and ad hoc committees, managing day-to-day operations, and coordinating major events such as the Winter and Summer Seminars. The role also includes outreach to new and existing members, financial oversight, and partnership development. This is a full-time, permanent position with an office in Chapel Hill, NC, a hybrid work schedule, and flexibility of location. The NCCCMA Director of Operations and Administration will exemplify the collaborative culture of the School of Government, working effectively as a team member with divisions, including Strategic Communications, Business and Finance, Programs, and IT as well as with the faculty. The starting salary for this position is $100,000, with the potential for a performance-based annual bonus. The role also includes comprehensive health coverage through Blue Cross Blue Shield as well as ancillary benefits such as dental, vision, disability, and life insurance. Additional perks include a 403(b) retirement plan with up to a 6% employer match, a generous paid annual leave package, and opportunities for educational and professional development.
School of Government Services (SOG Services) assists faculty and staff at the UNC School of Government in carrying out its important mission: to improve the lives of North Carolinians by engaging in practical scholarship that helps public officials and citizens understand and improve state and local government. As a nonprofit organization and an official affiliated entity of the University of North Carolina at Chapel Hill, SOG Services also contributes to advancing UNC-Chapel Hill's broader mission of academic excellence, research, and public service.
Essential Duties & Responsibilities Strategic Leadership and Planning (25%)
Provide strategic, logistical, and administrative support to the Executive Committee and committees to implement the NCCCMA Strategic Plan and presidential initiatives.
Track progress on strategic goals and provide regular updates to leadership.
Conference Planning and Implementation (20%)
Lead planning and execution of Winter and Summer Seminars in collaboration with the Program and Sponsorship Committees.
Determine registration and sponsorship fees, negotiate contracts, and manage logistics including housing, materials, and IT support.
Organizational Management (20%)
Oversee day-to-day operations including financial management, membership records, communications, and website maintenance.
Work with the School of Government Business Office to ensure accurate financial reporting and dues calculation.
Administer and moderate the NCCCMA listserv in accordance with policy.
Committee Support (15%)
Provide direct administrative support to the Executive Committee, standing committees, and ad hoc committees.
Coordinate meeting logistics and ensure access to necessary resources and information.
Partnership and Outreach (10%)
Serve as liaison to external partners such as the NC League of Municipalities and NC Association of County Commissioners.
Support the Local Government Training Partnership with Western Carolina University.
Conduct outreach to new managers and promote membership growth.
School of Government Engagement (10%)
Participate in School of Government initiatives including the Center for Public Leadership & Governance.
Assist with development of programs such as ECG, EMG, and Essentials of Local Government Management.
Minimum Qualifications (Knowledge, Skills, Abilities) Bachelor's degree in public administration, public policy, or a related field is required. A relevant undergraduate degree with a minimum of ten years' professional experience may be considered.
Ability to maintain confidentiality and handle sensitive information with discretion.
Attention to detail and accuracy in data entry, document preparation, and record-keeping.
Customer service orientation, with a professional and courteous demeanor when interacting with internal and external stakeholders.
Excellent written and verbal communication skills, including the ability to draft professional correspondence and reports.
Experience with calendar management, scheduling meetings, and coordinating logistics for events or projects.
Familiarity with the NC City & County Management Association and International City/County Management Association.
Problem-solving skills and initiative to identify process improvements and support team efficiency.
Proven ability to manage budgets and lead strategic initiatives.
Strong administrative skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams), with demonstrated ability to create, format, and manage documents, spreadsheets, presentations, and email communications.
Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines.
Strong organizational, communication, and program development skills.
Preferred Qualifications
Ten years of experience as a local government manager, deputy/assistant manager, along with a master's degree in public administration, public policy, or a related field.
Demonstrated experience in strategic planning, conference planning, financial management, committee support, membership engagement, and communications.
Strong interpersonal and relationship-building skills.
Excellent written and verbal communication skills.
High level of organizational and time management skills.
Experience working with academic institutions or universities.
Commitment to public service and professional development in local government.
Director Field Construction Operations
Operations manager job in Raleigh, NC
CRB is a leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution.
Job Description
The Corporate Director of Field Construction Operations serves as the company-wide subject matter expert (SME) for field execution excellence, focusing on the performance, development, and consistency of project superintendents. This role is a key driver in elevating field leadership capability, standardizing best practices, and ensuring consistent, high-quality project delivery across all business units. While this position has no direct reports, it carries the full backing of executive leadership and the authority to influence and improve field operations at every project site.
This position offers flexibility to be remote with up to 75% travel
Field Leadership Development
* Assess current superintendents' skills and capabilities through site visits and one-on-one interactions.
* Participate in interviews with potential new hires for key superintendent positions.
* Develop individualized and group development plans to strengthen leadership, technical, and operational skills.
* Lead the creation and delivery of a company-wide Superintendent Training Program, incorporating both technical and leadership competencies.
Standards, Procedures & Best Practices
* Provide SME input into the development and continuous improvement of Standard Operating Procedures (SOPs) and execution standards for field operations.
* Ensure all superintendents are trained and aligned with company standards, safety protocols, and quality requirements.
* Benchmark internal and external best practices to maintain industry-leading field performance.
Project Support & Execution Planning
* Participate in preconstruction planning for large and complex projects, advising on site logistics, staffing, schedule feasibility, and constructability.
* Support site leadership during project mobilization to ensure effective field setup and alignment with execution plans.
* Act as a resource to troubleshoot field execution challenges and mentor superintendents during project delivery.
Field Audits & Performance Oversight
* Conduct regular field audits to evaluate compliance with company SOPs, quality standards, and safety practices.
* Provide clear feedback and actionable improvement recommendations to superintendents and project leadership.
* Track field performance trends and recommend strategic initiatives to address recurring challenges.
Qualifications
* 15+ years of progressive construction field leadership experience, with significant time served as a senior project superintendent on large-scale ($100M+) EPC, pharmaceutical, food & beverage, or similar process-industrial projects.
* Proven track record of improving field performance through training, process improvement, and leadership coaching.
* Strong working knowledge of construction means and methods, scheduling, safety, and quality control.
* Excellent communication and interpersonal skills, able to influence without direct authority.
* Ability to travel extensively to project sites across the continental United States
Skills & Competencies
* Influential leader able to win buy-in from experienced superintendents and project teams.
* Practical expert with hands-on knowledge and credibility earned through years of field experience.
* Change Champion that is passionate about continuous improvement and raising the bar on execution.
* Strategic thinker who understands both the big picture and the operational details.
Additional Information
All your information will be kept confidential according to EEO guidelines.
#LI-Remote
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Sr Operations Supervisor-Fleet
Operations manager job in Morrisville, NC
Compensation: $44,000-$55,000 per year
Who we are:
InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to redefine industry standards and create brighter futures for our clients and their customers. We are dedicated to making lives better through our empathetic customer engagement and advocacy for our clients' brands and reputations.
Overview:
The Sr Operations Supervisor-Fleet is responsible for assisting the Production Manager and coordinating the daily operations of fleet maintenance and management, ensuring work is completed efficiently and in compliance with company policies and standards. This role involves supervising a team of employees, developing relationships with fleet account contacts, evaluating employee performance, and collaborating with other departments to enhance operational effectiveness.
Key Responsibilities:
Supervision and Leadership:
Plan, organize, and supervise daily fleet operations to ensure timely completion of tasks.
Provide direction and communication to employees, offering guidance and support as needed.
Promotes a positive work environment by establishing rapport and initiating relationships with colleagues.
Evaluate employee performance, provide counseling, and address work-related issues.
Document and escalate performance issues for corrective action and training.
Relationship Building:
Develop and nurture relationships with fleet account contacts, serving as the primary point of contact.
Provide direct contact details to ensure efficient communication and support for fleet accounts.
Operations Management:
Coordinate and monitor the activities of employees to maintain quality of work and optimize resource utilization.
Recommend improvements to enhance operational efficiency and effectiveness.
Reporting and Analysis:
Prepare and distribute various reports on fleet accounts and activities, including account matching, negative balances, and potential account conversions.
Ensure reports are clear, concise, and provided in a timely manner to support decision-making.
Compliance and Policy Development:
Collaborate with management and other departments to develop policies, procedures, and standard operation procedures for fleet operations.
Ensure compliance with applicable laws, regulations, and company policies.
Technical Expertise:
Act as a technical resource regarding assigned functions and projects, providing expertise and guidance to employees.
Document and communicate system issues and resolutions to relevant team members.
Issue Resolution:
Investigate and address issues, concerns, and complaints related to fleet operations in a satisfactory and timely manner.
Qualifications:
High School Diploma or GED is required; some college preferred.
Proven experience in customer service or related field, with at least 3 years in a supervisory role.
Strong leadership and communication skills.
Knowledge of fleet operations, and compliance requirements.
Ability to analyze data, prepare reports, and make recommendations for process improvements.
Excellent problem-solving and decision-making abilities.
Familiarity with relevant software and technology for fleet management.
Must have demonstrated willingness to assist other Customer Service Representatives and a commitment to GC Services and its regulations and procedures.
Ability to work independently and as part of a team in a fast-paced environment.
Must live near or be in close proximity to one of the supported call centers in Winston-Salem, Rocky Mount and Morrisville.
Auto-ApplyRegional Director of Operations - Hospitality - Hotel Management
Operations manager job in Raleigh, NC
The position of Regional Director of Operations in Raleigh-Durham, NC, involves overseeing daily operations at various hotel properties within Shri Hotels' North Carolina portfolio. Responsibilities encompass ensuring operational excellence, boosting guest satisfaction, maximizing profitability, and driving company growth through property development and launching new hotels. The ideal candidate will have a background in hotel operations and management, showcasing robust leadership to support General Managers (GMs) and fostering effective collaboration across departments. This role necessitates being present in Raleigh, NC, on a full-time basis during weekdays, with occasional travel to different properties.
Key Skills:
Strong interpersonal and communication skills
Goal-driven, focusing on operational efficiency, guest happiness, and financial prosperity
Capable of managing multiple tasks in a dynamic environment
Exhibits a high degree of integrity and professionalism
Benefits
Competitive salary and bonus structure
Health insurance benefits
Paid time off
Employee discounts at hotel establishments
Key Responsibilities
Operational Oversight and Team Management
Oversee daily operations across all hotel properties to ensure consistency and quality.
Monitor and evaluate performance metrics and key performance indicators (KPIs) for each property, including achieving budgeted topline revenue, controlling operating expenses, and capturing market share, among other essential hotel KPIs.
Attend property revenue and sales meetings to strategize and optimize performance across each property in the portfolio. Provide input on average daily rates (ADR), guidance on negotiating RFPs, and assist in execution of topline strategies.
Build, mentor, and lead a team of General Managers (GMs) and support staff to enhance operational effectiveness.
Conduct ad-hoc site visits across properties as needed to provide leadership support and operational improvements.
Property Development and Opening
Assist in the ground-up development of new hotel projects, including all phases of development (construction monitoring, pre-opening, opening, and stabilization).
Lead the opening of new properties as part of a task force, ensuring proper coordination and staff across various departments.
Oversee the training of the team during the pre-opening and opening phase to ensure smooth operations and stabilization during the initial operational period.
Develop opening plans and supervise the implementation of operational procedures for new hotels.
Strategic Planning and Financial Oversight
Collaborate with executive management to establish short- and long-term operational goals aligned with the company's strategic objectives.
Monitor budgets, financial performance, and operational costs for each property to drive profitability.
Review financial reports and provide actionable recommendations for improvement in operational efficiency.
Guest Experience and Quality Assurance
Ensure high standards of service quality across all properties by implementing and monitoring guest satisfaction programs.
Address guest feedback and complaints promptly, ensuring issues are resolved in a timely and effective manner.
Collaboration and Reporting
Work closely with the corporate team and other departments to align operational efforts with overall business objectives.
Regularly report on operational performance, challenges, and opportunities to senior management.
The ideal candidate should have a minimum of 10+ years of experience in hotel operations, demonstrating proficiency in managing multiple properties with a preference for experience across various brands such as Marriott, Hilton, IHG, Choice, and Wyndham.
Proven track record of leadership abilities, showcasing skills in guiding, mentoring, and developing a team of General Managers and hotel staff effectively.
Strong emphasis on possessing financial acumen, problem-solving skills, and decision-making capabilities, coupled with experience using operational software and property management systems.
A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required, with preference given to candidates holding an MBA or equivalent advanced degree.
Must be willing and able to travel regularly between properties as necessary, with the role being based in Raleigh-Durham and requiring in-office presence throughout the workweek.
Branch Manager- Traffic Control
Operations manager job in Raleigh, NC
Title: Branch Manager Classification: Exempt About the Organization RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States. RoadSafe serves customers in all 48 contiguous states through its network of more than 60+ branch locations. At RoadSafe, we offer competitive pay, growth potential, and an excellent benefits package, including medical, dental, vision, and 401(k) plans for those who qualify. We recognize and value diversity and are committed to creating an inclusive environment for all employees.
Position Summary:
The Branch Manager is responsible for overseeing the day-to-day operations of branch crews and equipment, ensuring seamless job execution and employee training to support customers. This role also directs overall branch operations, including safety, staffing, fiscal management, and compliance.
We are seeking a hands-on operational leader with strong financial acumen, customer relationship skills, and the ability to balance corporate priorities with customer demands and local resource availability. This is a working manager role, requiring direct involvement in traffic control and field operations. This role is ideal for a purposeful leader who thrives in a dynamic, high-demand environment and is committed to operational excellence.
Essential Functions:
The Branch Manager will be responsible for:
Overseeing branch production, budgeting, and financial performance
Managing shop activities, customer relations, and job site operations
Coordinating with estimating teams on capacity planning and critical path issues
Working with accounting teams on revenue recognition, forecasting, and reporting
Ensuring compliance with all safety and regulatory requirements
Essential Responsibilities:
Crew & Equipment Management: Oversee crews and equipment in remote locations to meet customer expectations efficiently.
Customer & Municipal Relations: Professionally interact with municipalities and customers, manage project notifications, secure permits, and ensure regulatory compliance.
Problem-Solving & Decision-Making: Quickly assess challenges and exercise independent judgment to find effective solutions.
Personnel & Scheduling: Develop employee schedules, manage labor needs, and ensure all project paperwork is completed on time.
Project Planning & Execution: Plan and schedule projects to maximize efficiency and cost-effectiveness.
Staffing & Performance Management: Assess employee capabilities, contribute to hiring and termination decisions, and ensure proper training and development.
Safety & Compliance: Maintain oversight of all safety requirements, including DOT and industry compliance standards.
24/7 Availability: Be prepared for high-demand scheduling, including evenings, weekends, and emergency project needs.
Procurement & Financial Reporting: Request necessary materials, manage billing, and maintain accurate revenue forecasts.
Travel: Travel as needed for project oversight and branch operations.
Key Leadership Competencies:
Leads by example, demonstrating a strong commitment to safety, ethics, and work-life balance.
Excellent communicator who earns the respect of employees, vendors, and customers.
Collaborative team builder with strong decision-making skills.
Accountable for financial performance, focusing on profitability and cash flow.
Represents the company professionally in interactions with customers and agencies.
Required Knowledge & Skills:
Deep understanding of state regulations for traffic control devices and materials.
Active involvement in industry associations, coalitions, and state DOT collaborations.
Proficiency in Microsoft Excel and Word; Viewpoint software experience preferred.
Strong financial literacy, including balance sheets and profit & loss statements.
Education & Experience:
Preferred: Bachelor's degree in Construction Management, Engineering, or a related field.
Preferred: Minimum 10 years of experience in traffic control and safety, including direct crew work and formal industry training.
Preferred: Minimum 10 years of supervisory or management experience.
EOE Statement
RoadSafe is an Equal Opportunity Employer/including Disabled/Veterans