Operations manager jobs in Bainbridge Island, WA

Seattle, Washington | Full-Time | Leadership Role | $60,000 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $60,000 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters. If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.** Benefits: Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends) Education: Bachelor's (Preferred) Experience: Leadership: 2 years (Preferred) Schedule management: 2 years (Preferred) Hiring: 2 years (Preferred) License/Certification: Driver's License (Preferred) Ability to Commute: Seattle, WA 98119 (Preferred) Work Location: In person

The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams. Responsibilities: SALES LEADERSHIP: Creates an outstanding sales and Customer Service environment Strives for sales excellence and results Sets and evaluates weekly, monthly and seasonal goals for staff Works with customers and models excellent customer service and Clienteling skills Maximizes sales through strong floor supervision skills Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books STAFFING AND ASSOCIATE DEVELOPMENT: Networks in industry to recruit and hire high quality management and sales-oriented associates Fills all levels of open positions within the store in an urgent and timely manner Ensures adequate staff is available to meet business needs - schedules accordingly Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers Administers company personnel programs including appropriate performance reviews, compensation and employment records Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience Documents employee performance in a timely manner Creates enthusiasm and excitement within store to motivate high performance teams OPERATIONAL EXCELLENCE: Protects store payroll by managing wage costs, salaries, and allowable hours Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Execute floor-set and promotional directives; implements visual merchandising Supervises the overall cleanliness and organization of the sales floor and backroom Ensures store appearance and atmosphere supports and reinforces the brand image Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure execution of effective merchandising strategies and directives Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction Identify and communicate product concerns in a timely manner Communicate inventory needs to support the business goals FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look Ensure staff is following Veronica Beard fashion guidelines. Comfortable with being on camera for social media purposes (both stills and video) Able to fluidly discuss product and fashion on camera Requirements: Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills Minimum of 2 years retail Store Management position/experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals The base salary range for this role is between $90,000 and $100,000. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts. At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty. The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it. Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development. Key Responsibilities: Supporting Store Operations and Sales: Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience. Help develop and implement strategies to drive store sales and increase profitability. Assist in coordinating and overseeing sales and profitability, performance, service, and operations. Team Leadership and Development: Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets. Conduct performance appraisals, manage employee development and provide ongoing feedback. Support the leadership team, ensuring effective collaboration and achievement of store goals. Client Satisfaction and Service: Ensure high levels of client satisfaction through excellent service. Handle client complaints and provide appropriate solutions. Support client loyalty programs and services to ensure client loyalty and engagement. Store Standards and Compliance: Maintain outstanding store condition and visual merchandising standards. Ensure compliance with company policies and procedures to maintain a safe and efficient work environment. Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience. Resource Management: Assist in managing inventory levels to ensure product availability. Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance. Qualifications/Experience: Proven successful experience as a retail assistant manager. 3-5 years of experience managing a high volume, complex retail, or hospitality setting. Strong leadership skills and business acumen. Client management skills. Strong organizational skills. Excellent communication and interpersonal skills. A knack for attracting, identifying, and inspiring employees. Flexible availability to work a retail schedule. Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation. Adherence to Sephora's dress code and policies in the Sephora Employee Handbook The annual base salary range for this position is $73,700.00 - $86,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. While at Sephora, you'll enjoy… The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This , is the future of beauty. Reimagine your future, at Sephora. Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans. Job Overview We are in search of an Assistant Store Manager with previous experience to help in supporting with all operational and customer facing task in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to & receives functional guidance from the Store Manager. What You Will Achieve Manage a team of Brand Associates setting expectations, goals, and develop talent Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience Maintain a clean, organized, and safe store environment for customers, employees, and store products Focused on providing positive customer and employee experience Set high store standards that reflects company brand image, values, and culture Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information Support company on marketing events such as in store events, Pop-up events, conventions, new store openings Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends Drive sales of company key products such as Blind boxes, MEGA, and accessories Must be able to work flexible hours including nights, weekends, holidays Visual Merchandising & Inventory Management (1 or the other depending on store size) Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs Works closely with Inventory ASM to determine BOH and warehouse inventory levels Required to work specific days of the week depending on Visual/Inventory Management responsibilities Responsible for back of house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing. Qualifications: Retail industry knowledge, skills, and abilities Confident and comfortable engaging customers to deliver great customer experience More than 2 years of store leadership experience in retail High level of ethics, values, integrity, and trust Experience working independently in an ambiguous environment with minimal supervision. Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions Ability to adapt to a fast-paced environment and implement new standardization directives High School Diploma Must be 18 years old or older Physical Requirements Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs. Ability to stand and walk for extended periods (up to 6-8 hours per shift) Ability to bend, kneel, reach, and climb ladders or step stools safely Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves Able to work in a fast-paced environment that may require quick movements and multitasking Ability to work in varying temperature conditions, including stockroom and receiving areas Manual dexterity required to operate standard stockroom tools (e.g., box cutters) Benefits: Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, etc. Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge Career development: we work with you to advance your career through short-term assignments, new experiences, etc. You are flexible while working in a dynamic environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to assist our customers, and contribute to a strong team culture in the store. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Team Overview The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation. The primary work site for this role will be at our upcoming Seattle fulfillment center, with the final facility address currently TBD pending site finalization. Responsibilities * Manage 3PL warehousing logistics, timeliness, quality, settlement, abnormal improvement, etc. to comprehensively manage and improve the KPI of 3PL * 3PL cost management improves efficiency through process optimization, optimizes warehouse and last mile costs through 3BD timeliness improvement and product packaging requirements * Enhance the merchant experience by improving the quality and accuracy of outbound and outbound through SLA * Develop a peak season preparation plan and communicate with 3PL in advance to increase the number of personnel and shifts for warehousing and outbound operations to ensure smooth operation during the peak season and meet KPI requirements * By taking inventory and monitoring inventory, improving the accuracy of 3PL inventory and ensuring the achievement of inventory quality KPI * Daily on-site supervision, cut-off monitoring of the order cleaning progress of each link, to ensure that all links in the system are cleared after production is completed on the same day * Continuously optimize the WMS system to improve operational efficiency Minimum Qualifications * Bachelor's degree or above, 5+ years of experience in 3PL warehouse and self-operated Warehouse Management, focusing on small and medium-sized one-piece drop-shipping business * Exceptional Data Analysis and understanding of WMS systems * Excellent communication, cross-team collaboration, and project management skills Preferred Qualifications * Overseas Warehouse and 3PL Warehouse Management experience is preferred * International e-commerce logistics experience is preferred

We are seeking an experienced commercial leader with experience of successfully working with or for Amazon. This role requires a deep understanding of e-commerce platforms and digital marketing strategies. This role involves managing a team that interacts directly with our customers, driving sales strategies, ensuring customer satisfaction, and driving business growth. You will be expected to contribute to the development of new ideas, techniques, procedures, services, or products for various P&G Brands within Beauty and Personal Care Categories. The role requires strategic thinking, excellent communication skills, and a strong commitment to team development. Key Responsibilities: + Define and execute eComm strategies to drive total Sales of the Amazon business. + Identify and lead developments of new ideas, techniques, procedures, services, or products. + Analyze sales data to identify opportunities for growth and improvement. + Collaborate with cross-functional teams to improve online customer experience. + Stay updated on latest e-commerce trends and apply relevant insights to our strategy. + Develop internal and external customer strategic relationships. + Work with minimal supervision while determining work priorities and defining how work should be accomplished. + Manage and leading a team to accomplish results; allocate individuals as per business needs, strengths & aspirations. + Ensure compliance with relevant external (legal, tax) and internal (e.g. decision authority, procure to pay) stewardship requirements. Job Qualifications + Bachelor's degree in Business, Marketing, or a related field. + Proven experience in e-commerce role with a minimum of 5 years of experience working with or for Amazon. + Knowledge of SEO best practices. + Strong analytical skills with the ability to interpret data and make data-driven decisions. + Demonstrated ability to drive sales strategies and achieve growth objectives. + Demonstrated leadership skills with experience in managing customer-oriented teams. + Strong communication skills with the ability to influence both internally and externally. + Proven ability to identify and lead developments of new ideas, techniques, procedures, services or products. + Experience in developing strategic relationships within an organization. + Able to work independently and make decisions within the scope of the role. + Prior experience in managing & leading a team is preferred. Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process. We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ's, please click HERE (******************************************************* . Procter & Gamble participates in e-verify as required by law. Qualified individuals will not be disadvantaged based on being unemployed. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Job Schedule Full time Job Number R000142345 Job Segmentation Experienced Professionals Starting Pay / Salary Range $164,000.00 - $210,000.00 / year

We are a fusion power company based in Everett, WA, with the mission to build the world's first fusion power plant, enabling a future with unlimited clean electricity. Our vision is a world with clean, reliable, and affordable energy for everyone. Since Helion's founding in 2013, we have raised over $1 billion from long-time investors such as Sam Altman, Mithril, and Capricorn Investment Group as well as new investors SoftBank and Lightspeed to propel us forward. Our last prototype, Trenta, completed 10,000 high-power pulses and reached plasma temperatures of 100 million degrees Celsius (9 keV). We are now operating Polaris, our next prototype on the path to the world's first fusion power plant. This is a pivotal time to join Helion. You will tackle real-world challenges with a team that prizes urgency, rigor, ownership, and a commitment to delivering hard truths - values essential to achieving what no one has before. Together, we will change the future of energy, because the world can't wait. What You Will Be Doing As Talent Operations Program Manager, you'll own the infrastructure that drives Helion hiring. Scaling with urgency, you'll architect the systems, processes, and programs that raise our talent density. From optimizing the ATS and recruiting workflows to leading programs like interview training and assessments, you'll balance strategic program leadership with hands-on execution. Your work will directly shape how we attract, assess, and hire the people who will build the future of clean energy. This role reports to the Talent Operations Manager and is onsite at our Everett, WA office. You Will: * Architect and optimize Helion's recruiting systems and workflows, owning ATS configuration, integrations, and scalability * Pilot and experiment with new tools, workflows, and AI-enabled recruiting solutions, benchmarking impact and scaling what works * Develop dashboards and performance reporting that surface hard truths, inform executive decisions, and drive continuous improvement * Design and elevate talent programs - including interviewer training, assessments, internships, talent brand, referrals and events - that build a stronger, more scalable hiring pipeline * Lead cross-functional change management, ensuring new tools and programs are adopted, measured, and sustained across the business Required Skills: * Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field * 7+ years of experience in recruiting operations, HR operations, or talent program management * Proven success scaling recruiting operations in a high-growth start-up, balancing urgency with rigor in a fast-paced environment * Expertise with ATS platforms (Greenhouse, Ashby) and recruiting systems, with ability to design, configure, and optimize integrations across the toolchain * Hands-on experience piloting and evaluating AI recruiting tools, defining success metrics, and making informed recommendations based on outcomes * Strong capability to maintain dashboards that track SLAs and key metrics, enforce accountability, and guide executive-level decisions * Track record of leading cross-functional talent programs, applying change management principles, and delivering measurable improvements across the hiring lifecycle #LI-Onsite Total Compensation and Benefits Helion's compensation package includes a competitively benchmarked base salary, meaningful equity grants, and comprehensive benefits. Final compensation is determined through a holistic evaluation of your experience, qualifications, and our commitment to internal equity - ensuring fairness and transparency across our teams. We are committed to fostering a fair and equitable environment in every aspect of our operations, including compensation. This is an exempt salaried role. Annual Base Pay $105,000-$120,000 USD Benefits Our total compensation package includes benefits, including but not limited to: * Medical, Dental, and Vision plans for employees and their families * 31 Days of PTO (21 vacation days and 10 sick days) * 10 Paid holidays, plus company-wide winter break * Up to 5% employer 401(k) match * Short term disability, long term disability, and life insurance * Paid parental leave and support (up to 16 weeks) * Annual wellness stipend Helion is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation during the interview process, please let us know.

At Mongoose, we believe every conversation matters. We're on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it's helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported-our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide. We know that conversations aren't just a feature-they're the foundation of connection. That's why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we're transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes. Join us and be part of a team that's making a real difference in education-one conversation at a time. As the Director of Customer Success & Growth, you'll lead the strategy and execution that shape the entire post-sale customer experience-from onboarding and adoption to renewal and expansion. You'll drive the operating model, coaching systems, and cross-functional alignment that ensure customers realize value quickly, remain healthy and engaged, and grow with us year over year. In this role, you'll play a critical part in protecting gross retention, accelerating net revenue retention, and creating a predictable rhythm of outcomes across the customer lifecycle. This role sits at the intersection of Revenue, Product, Marketing, and RevOps, serving as the connective tissue that ensures every customer understands our value, every handoff is clean, and every expansion opportunity is identified and acted on with discipline. Over time, you'll scale this function into a unified growth engine-deepening customer insights, strengthening our team's coaching and performance, and elevating how we deliver value and outcomes to institutions across higher ed.What You'll Do: Lead the Post-Sale Operating Model: Build and scale a consistent, predictable operating rhythm across onboarding, adoption, renewal, and expansion. You'll define lifecycle stages, exit criteria, health signals, and playbooks that give the team clarity, focus, and repeatability. Own Retention & Expansion Outcomes: Build and operationalize a clear expansion strategy that turns customer value into revenue growth. You'll define how the organization identifies expansion signals, sizes opportunities, qualifies commercial handoff, and executes renewals and upsell plays. Through strong coaching and disciplined inspection, you'll protect gross retention and deliver consistent, segment-level NRR performance. Elevate Customer Onboarding & Adoption: Ensure customers realize value quickly through a structured, outcomes-focused onboarding motion. You'll strengthen success planning, usage improvement strategies, and adoption plays that deepen product engagement and health. Provide Leadership Across CS & AM Functions: Offer strategic and operational leadership across Customer Success and Account Management, working through managers and team leads to elevate performance, coaching, accountability, and customer outcomes. Run the Post-Sale Inspection Cadence: Evaluate existing strategy for QBRs, health reviews, renewal/expansion forecast calls, and performance inspections to ensure they create visibility, remove blockers, and drive proactive decision-making. Develop a High-Performing Team: Coach and enable the post-sale organization to consistently deliver value. You'll strengthen capability across onboarding, adoption, commercial execution, and client relationship management. Partner Across Revenue, Product, Marketing, and RevOps: Serve as the connective tissue that aligns teams around a unified customer journey. You'll bring customer insights into roadmap decisions, lifecycle communications, and forecasting. Own Executive-Level Customer Engagement: Act as a senior escalation point for high-impact or at-risk accounts, strengthening alignment with institutional leaders and ensuring customers understand the value Mongoose delivers. Forecast Retention & Expansion with Precision: Partner with Revenue Leadership and RevOps to forecast renewal and expansion performance, diagnose gaps, and ensure predictable outcomes across segments. Champion the Voice of the Customer: Surface insights that inform product expansion opportunities, marketing narratives, customer advocacy, and strategic planning-ensuring every decision reflects what customers need to be successful. What You'll Bring to the Table: Deep Post-Sale Leadership Experience: You bring meaningful experience leading Customer Success organizations in B2B SaaS, with hands-on ownership of onboarding, adoption, renewal, and expansion motions. A demonstrated track record of owning GRR and NRR outcomes with clear, measurable improvements at scale. Strength in Building Operating Models: You know how to design and scale the systems, playbooks, lifecycle stages, health scoring, and inspection rhythms that bring clarity, consistency, and predictability to a post-sale organization. Commercial Acumen & Expansion Mindset: You understand how to translate customer value into renewal stability and expansion opportunity. You can size, qualify, and sequence expansions, and you know how to coach teams to execute them with discipline. Leadership Through Managers & Team Leads: You've developed leaders and high-performing teams by creating role clarity, building coaching systems, and elevating performance through accountability, empowerment, and clear expectations. Data-Driven Decision Making: You're comfortable diagnosing gaps through metrics and dashboards, using KPIs, forecasting, and coverage models to guide decisions-and ensuring your team acts on insights, not anecdotes. Executive Presence & Customer Credibility: You can step into complex situations with senior stakeholders, manage escalations with steadiness, and reinforce value in a way that builds trust, alignment, and confidence. Cross-Functional Collaboration: You work naturally across Revenue, Product, Marketing, Finance, and RevOps to create a unified customer journey, shared success metrics, and cohesive execution across the full lifecycle. Ability to Navigate Complex Environments: You thrive in multi-stakeholder settings-like higher education or similarly complex industries-where value must be tailored, proven, and reinforced across diverse personas and decision makers. A Builder's Mindset: You enjoy bringing structure to evolving environments. You balance empathy and accountability, and you know how to create clarity, raise the bar, and scale systems as the team and business grow. We Offer: Comprehensive medical, dental, and vision coverage 401K with company match: 100% of the 1st 3% and 50% of the next 2% Flexible PTO Competitive Leave Policies 13 paid holidays, plus a week off between Christmas and New Year's Eligible for up to a 10% annual bonus based on company and individual performance At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know-we're here to help.

With over 45 years of experience, AA Asphalting has become the Pacific Northwest's leading asphalt and concrete restoration provider with several operating locations serving our local communities in Washington and Oregon. Our team provides quality workmanship and outstanding service to our customers who are represented by public utilities, government agencies, general contractors, and businesses. We are looking for a motivated, organized, team-oriented individual to join our team as a Field Support Supervisor. The Field Support Supervisor will provide leadership and oversight to field support and operations teams to ensure subcontractor performance, timely pre-inspections, and efficient scheduling of asphalt and concrete restoration. Our Field Support Supervisor will be expected to: * Provide direction and oversight to the Field Support Supervisor, Field Support Foreman, pre-inspection and operations teams, to ensure subcontractor performance and accountability, timely completion and site readiness of pre-inspections, and compliance with internal processes. * Assist in coordinating detailed daily schedules for service and commercial divisions ensuring optimal assignment of crews based on skills, job scope, and availability. * Understand project scopes and strategically allocates crews to balance workload accounting for project complexity, location, duration, and work type. * Adjust schedule as needed to meet changing priorities, weather, delays, or customer needs. * Foster customer relationships through proactive communication, issue resolution, and timely project updates. * Communicates with customers to confirm schedules, answer project questions, and ensure a positive customer experience by anticipating needs and minimizing disruptions. * Collaborate with internal teams to ensure customer satisfaction and continuity of service. * Work closely with leadership, Superintendents, Project Managers, and Foremen to relay project requirements within and outside the normal scope of work to ensure smooth daily operations. * Use internal software platforms to maintain real-time schedules, crew assignment, job status, and project documentation. * Lead efforts to optimize existing processes and creates new processes to support field crew operations. * Uphold and support Company's core values of Respect, Trust, and Create. The ideal experienced Field Support Supervisor will have the following: * Associate or Bachelor's degree in Business, Operations Management, Construction Management or related degree; or 3+ year's related experience in operations or field management; or equivalent combination of education and experience. * Strong leadership, decision-making, and interpersonal skills. * Excellent verbal and written communication skills. Ability to handle sensitive situations with confidential information. * Working knowledge of construction processes, job scopes, and material requirements. * Solid understanding of safety regulations, quality standards, and operational best practices. * Excellent organizational skills and attention to detail. Able to identify and resolve issues in an effective and timely matter. * Ability to consistently perform required tasks within designated time frames. * Comfortable working in a fast-paced, changing environment with shifting priorities. * Desire and ability to work effectively in a team. * Excellent computer skills, including Microsoft Office and Excel. Why Choose AA Asphalting! * Full Benefit Package: Medical, Dental, Vision * 401K Profit Sharing option * Paid Time Off (PTO) + Holiday pay * Discounted YMCA membership * Ongoing training opportunities * Career growth opportunities If this sounds like the position you are looking for, contact us today with your online application. We look forward to meeting you! Pre-employment drug screen and criminal background check required. AA Asphalting is an Equal Opportunity Employer

Purpose The Patient Services Operations Manager provides strategic and operational leadership for Patient Services Representatives (PSR) and Patient Services Representatives - Lead across multiple clinical sites. In partnership with Clinic Administrators of assigned sites, this role oversees all front office operations and direct leadership of assigned staff, including day-to-day oversight of clinic schedules to meet patient access needs. The Manager is responsible for optimizing patient care delivery and supporting a positive staff experience. As a key member of the operations leadership team, this role partners with site leaders, clinical teams, and centralized departments to drive workforce development, operational excellence, and a culture of safety, accountability, and continuous improvement. Health, Wellness & Retirement Benefits: * Medical, Dental & Vision insurance * Paid time off & paid holidays * Retirement with contribution match * Life & AD&D, pet insurance * Employee assistance program, & more! Compensation: * The target wage range for this position is $68,494.40 to $84,926.40 annually. * Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons. Primary Responsibilities: People Leadership (50%): * Provide direct supervision, coaching, and professional development for a regional team of 10-25 PSR, including PSR Leads. * Lead recruitment, onboarding, training, evaluations, and corrective actions with HR and site leaders; coordinate and support onboarding and performance of staff including float pool staff and volunteers at assigned clinics. * Conduct regular 1:1 meetings to support staff growth, retention, and performance. * Foster a high-trust, inclusive work environment that encourages open dialogue, collaboration, and innovation. * Monitor and adjust staffing and FTE levels across clinics based on operational needs, including same-day coverage coordination and long-term staffing planning. Collaborate with Clinic Administrators on scheduling, timekeeping, and workforce planning. * Ensure direct reports complete required training, competencies, and documentation. * Facilitate training and support staff in pursuing advanced skills and leadership pathways. * Lead and/or facilitate staff and team meetings, including but not limited to creating agenda, tracking deliverables and minutes. Operations Management (50%): * Participate in organizational planning and policies or procedure development with central Operations team and leadership. * Implement and monitor standardized workflows for all Patient Services front office operations, ensuring alignment with organizational standards and regulatory requirements. * Monitor and adjust staffing across clinics based on operational needs, including schedule creation, same-day coverage coordination, and long-term planning. * Ensure compliance with cash handling procedures and complete daily reconciliation. * Complete required Front Office process and financial reports in a timely manner. * Develop training materials and tools for staff. Conduct monthly Revenue Cycle Front Office operations training for new and current staff, in partnership with Director of Revenue Cycle and peer leaders. * Use data and feedback to identify process improvement opportunities. Lead and/or support implementation of solutions to improve patient services operations efficiency, patient access, and clinical quality. * Work with assigned clinic Lead teams to plan for long-term patient and staff needs, resources, and process improvements. * Support resolution of patient issues and/or complaints in a timely manner. Escalating to site leadership, as needed, to ensure effective outcomes. * Champion a culture of equity, safety, and continuous improvement that aligns with Neighborcare's mission and core values. * Partner with assigned clinic site lead team during annual budgeting. Required Skills: * Knowledge of HIPAA and confidentiality regulations as they apply to patient and staff information * Knowledge of electronic medical records (Epic preferred), including navigation, task management, and basic reporting * Knowledge of principles of standardized clinical workflows and performance improvement * Knowledge of culturally responsive practices and an understanding of how identity (race, ethnicity, gender, etc.) intersects with patient and staff experience * Intermediate knowledge of front office operations, including patient check-in, registration, and point-of-service collections * Intermediate knowledge of insurance reimbursement processes, including eligibility verification and authorization workflows. * Knowledge of customer service principles, including service recovery techniques for resolving patient and staff concerns professionally and empathetically Required Abilities: * Ability to maintain confidentiality and comply with HIPAA and privacy regulations * Ability to supervise, coach, and support development for large or dispersed teams (10-25 staff) * Ability to lead and manage through change, including the implementation of standardized workflows * Ability to de-escalate concerns, resolve issues, and maintain professionalism in high-pressure situations * Ability to assess, prioritize, and respond to competing operational needs in a fast-paced, high-pressure clinical environment * Ability to navigate interpersonal and performance-related concerns with empathy, discretion, and professionalism * Ability to work effectively with individuals from diverse backgrounds, including across racial, ethnic, cultural, gender identity, and socioeconomic lines * Ability to adapt and remain resilient in response to staffing fluctuations, evolving priorities, and process changes * Ability to work evenings and weekends, as needed Preferred Skills: * Electronic medical record experience. Experience with Epic preferred. * Experience supervising across multiple clinic locations or service lines Education/Experience Requirements: * AA Degree or equivalent; or high school diploma or GED * 2 years of leadership in a professional setting Preferred Requirements: * Bachelor's Degree * 2 years of leadership experience in medical or dental clinic, specifically overseeing one or more of the following functions: patient check-in, patient scheduling About Neighborcare Health: Since 1968, Neighborcare Health has been removing barriers to health care for our neighbors. We believe everyone deserves a place to call their health care home, where a team of medical, dental and mental health professionals work in collaboration with each patient to develop a personal health improvement plan. We are one of the largest providers of primary medical, dental and behavioral health care services in the Seattle area serving low-income and uninsured families and individuals, seniors on fixed incomes, immigrants, and people experiencing homelessness. Each year we care for nearly 60,000 patients at our nearly 30 non-profit medical, dental and school-based clinics. We ask everyone to pay what they can, but no one is turned away due to inability to pay. Our clinics are located in neighborhoods where health disparities are the greatest, and our care teams, who speak over 55 languages and dialects, are as diverse as our patients. No matter who you are, or where you come from, regardless of your insurance, income or immigration status, you are welcome at Neighborcare Health. Learn more about us here. The full job description is available upon request

Who We Are SEIU 775 Benefits Group's mission is to improve the skills, health, and stability of the caregiver workforce. We partner with workers, employers, and industry stakeholders to collectively solve workforce problems through innovation, creativity, and an evidence-based approach. Together, we deliver high-quality benefits that support a growing caregiver workforce. Our Model is Unique: We operate as a high-volume benefits administrator that "owns" the product, providing direct health and retirement benefits to more than 60,000 home caregivers in Washington and Montana. We function similarly to a third-party administrator with a mission-driven focus on building and delivering benefits that improve the health, safety, and financial stability of the workforce. About the Position We are seeking a Director of Benefits Operations to lead the administration of our Health and Retirement plans. Reporting to the Managing Director of Benefit Operations, this role is accountable for developing a comprehensive operational strategy that will improve the quality and value of plan services. The Director oversees benefits administration, the primary focus is on people leadership, Third-party administrator management, and strategic operations. The ideal candidate may not fit the standard corporate benefits mold. We value leaders from Public Sector facilities, State Government, or Community Health backgrounds who understand complex service delivery, and are eager to learn our specific benefits model. Key Responsibilities Strategic Leadership & Resource Allocation Design and execute an operations strategy that pushes the status quo and improves benefit delivery. Ensure department strategy aligns with and supports broader organizational priorities. Develop, execute, and manage comprehensive department budgets, focusing on operational efficiency and long-term sustainability. Utilize plan metrics to identify trends and opportunities to improve operational efficiency. People Leadership & Team Development Serve as a dedicated People Leader, fostering a culture of growth, collaboration, and adaptability. Develop and supervise a team that manages outsourced vendor relationships. Connect the team's daily work to the organization's Mission, Vision, and Values, managing with vision and purpose. Vendor & Program Operations Ensure smooth operations of third-party benefit administrators, including oversight of eligibility, enrollment, revenue collection, and plan administration. Oversee and report transparently to the Benefits Group's boards regarding operations, income, expenses, and product strategies. Negotiate effectively with stakeholders and vendors to ensure the organization maintains a strong position in the market. Qualifications Required Experience & Competencies Operations Experience: 5-8+ years of experience leading healthcare initiatives or benefits administration, with at least 5 years in operations and/or project management. People Management: A demonstrated track record of managing and developing teams equitably. You must be a strong "People Leader" first. Strategic Aptitude: Proven ability to move projects from concept to evaluation, using strategic agility to solve problems. Background: Experience leading benefit delivery or customer service teams in Public Facilities, State Government, Community Health, or similar complex service environments is highly valued. Teachable & Agile: The ability to navigate an autonomous, ambiguous environment, and the willingness to learn the specifics of our unique benefits model. Education: Bachelor's Degree or equivalent experience in healthcare or retirement plan administration. Preferred (But Teachable) Knowledge Note: We are willing to train the right operational leader on the specific technical regulations of our plans. Familiarity with Retirement plan or Self-funded insurance plan administration. Experience working with a Board of Trustees or Taft-Hartley trusts. Familiarity with ERISA rules and regulations. Salary Range: $117,172.77 to $159,694.46 Benefits: Fully Paid Medical, Dental and Vision; 18 days PTO, 15 Sick days, 9 holidays, 1 floating holiday, 2 personal days End of the year winter break; mid-year summer break and earned paid longevity sabbatical Defined Benefit Pension Plan and 401(k) options; Fitness, cell phone, internet and furniture stipends. Statement of Affirmative Action SEIU 775 Benefits Group is proud to be an equal opportunity workplace and is an Affirmative Action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Job DescriptionAs Operations Director at Paladin Technologies, you will plan, organize, direct, and control the activities required for effective management of the Operations Department, to include supervision of the Field Team. The primary goal is to ensure quality installations and client satisfaction. You will have full financial accountability and responsibility for the business results of the Seattle branch. SPECIFIC ACCOUNTABILITIES: Develop Operations Department short and long range goals to coincide Company objectives. Forecast department requirements, expenditures, and develop annual budgets. Ensure fiscal responsibility of the department including revenue generation and cost containment, analyze variances from budget, and take corrective actions. Provide reports to senior management to include but not limited to: revenue forecasting and staff performance. Determine appropriate staffing levels for Operations Department and adjust in accordance with PTI policies and procedures. Establish and implement productivity standards and communicate job expectations to staff. Establish and maintain procedures and standards for quality installations and service. Monitor installations for on time on budget performance. Maintain accurate project information with in Company shared files and system. Evaluate and negotiate Department-related contracts for products and services. Maintain, monitor, and update departmental policies and procedures. Maintain communications with clients to include monitoring satisfaction, resolving complaints, resolving collection issues, and other. Monitor and amend departmental documentation as needed including invoices, credits, time cards, expense reports, and PTO/UTO schedules. Maintain knowledge of current industry standards and emerging technologies. Ensure accurate project information is maintained in company shared files and systems GENERAL ACCOUNTABILITIES: Maintain and protect assigned Company assets. Represent Company in a business-like professional manner in both conduct and appearance, to maximize client satisfaction. Work in compliance with the Company's policies and procedures including safety manual with safety of self and others in mind at all times. Maintain professional licensing as required by State and Local jurisdictions. Available to work outside of, or in addition to, normal businesses hours. Work proactively and in a positive manner with co-workers. Communicate effectively and timely to resolve Company, Client, or other inquiries and/or requests. SUPERVISORY DUTIES: In accordance with applicable Company policies/procedures and Federal/State laws, may perform the following supervisory responsibilities: Interviewing, hiring orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supervise, develop, evaluate, and discipline Operations Department personnel in accordance with PTI policies and procedures. Required Qualifications: 5 - 8 years' experience as an Operations Leader overseeing complex security integration technology projects Previous and progressive experience in Project Management and Project Management leadership Post-secondary education (Diploma or bachelor's degree in management desirable) Experience in project planning, risk management, cost / schedule management, and methods of analyzing and reporting project performance on financial and other KPI's as demonstrated by 5 + years of relevant experience A valid Driver's License and ability to pass pre-employment screens Preferred Qualifications: Previous experience in directly managing or overseeing the management and delivery of multi-million-dollar projects in one or several low voltage business segments with preference to multi-scope in integrated security systems, structured cabling, and audio-visual projects. Previous experience in Business Development Experience with enterprise security solutions such as Avigilon, Axis Genetec, Lenel, and Milestone Previous direct commercial sales, estimating, or design experience Project Management Professional (PMP) certification Experience with Microsoft Dynamics 365 DEMONSTRATED PROFESSIONAL COMPETENCIES: Excellent time-management and organizational skills. Ability to work in a high volume atmosphere Ability to solve technical problems and carry out responsibilities under minimal supervision. Ability to organize workload for effective implementation, including the ability to multi-task while under deadlines or time constraints Excellent interpersonal skills including customer service skills. Proven track record in building and developing effective teams. Ability to write simple correspondence and present information in one-on-one and small group situations. Ability to interact effectively at all levels and across diverse cultures. Ability to function as an effective team member. Ability to adapt as the external environment and organization evolves. Has a strong knowledge of engineering fundamentals, security system functions and operations. Good subcontracting skills required. An understanding of job financial reports and the ability control costs in the handling of projects Adapt to changes in the work environment, manage competing demands and able to deal with frequent changes, delays or unexpected events PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment Sitting, standing, walking in office environments and construction sites The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet) WORKING CONDITIONS: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate Will be required to be on site with customers or contractors, with or without Paladin colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction. Driving to customer sites is required Limited overnight travel may be required Pay Range: $160,000 - $175,000 (DOE) BENEFITS: Associates and their eligible family members are offered comprehensive medical, dental, and vision plan options as well as company-provided basic life insurance, AD&D, short-term and long-term disability, and access to the employee assistance program. Voluntary benefit options include supplemental life and AD&D insurance, accident, critical illness, and hospital indemnity insurance plans, identity theft protection, pet insurance, and HSA and FSA account options. Associates also have the option to enroll in the company's 401(k) plan. In addition, associates receive PTO (paid time off), state-mandated sick leave, and 9 paid holidays. Company Info: Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources. Paladin has offices coast to coast across the United States and Canada, and nearly 1,700 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call ************** to speak with Human Resources and let us know the nature of your request. We thank you for your application, however only those selected for an interview will be contacted. Powered by JazzHR nwy634vQCq

Are you a champion of operational excellence, skilled in transforming organizational processes into models of efficiency and effectiveness? Can you navigate the intricate dynamics of a criminal defense firm, orchestrating synergy between legal teams, to align with our mission of client advocacy? Do you excel at building a culture of collaboration and accountability, ensuring that every team member is engaged, empowered, and aligned with the firm's goals? Final question: When faced with a challenge, do you get excited or run away? ** IMPORTANT: TO APPLY ** If you have any questions, please email **************** only. Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens. **RECRUITERS DO NOT CONTACT** At The Law Offices of Lance R. Fryrear, we believe that being charged with a crime is one of the most challenging experiences a person can face. For over 25 years, our mission has been to fix more than just the case-we aim to restore our clients' lives. With a team that has defended over 5,000 clients, we stand as a beacon of hope and expertise in the legal community. Our ethos is rooted in integrity, communication, and transparency, principles that have guided us to numerous accolades and a reputation for unrivaled legal expertise. Beyond our legal prowess, we're known for our impactful community engagement, reflecting a deep commitment to societal well-being beyond the courtroom. Our firm's dedication to our clients and community is further exemplified through our comprehensive client communication strategies, including informative blogs and newsletters. These platforms not only keep our clients and community informed about legal developments and insights but also demonstrate our commitment to education and empowerment. The positive reviews and testimonials from our clients are a testament to our success not only in legal advocacy but in building lasting relationships based on trust and understanding. As a potential Director of Operations at our firm, you would be joining a team that not only excels in the legal arena but also makes a tangible difference in people's lives, fostering a culture of growth, empathy, and excellence. This is an opportunity to be part of a legacy that transcends traditional legal practice, one that is deeply rooted in community, compassion, and a relentless pursuit of justice. As The Law Offices of Lance R. Fryrear continues to grow, so does the need for stronger operational efficiency to support our expanding team and client base. Navigating the complexities of a high-performing criminal defense firm requires more than just legal expertise-it demands a structured, well-executed operational strategy to ensure our attorneys can focus on advocacy without being hindered by inefficiencies. The Director of Operations is a key leadership role designed to bring clarity to the chaos, refining workflows, optimizing internal processes, and fostering a culture of accountability and continuous improvement. By streamlining day-to-day operations and driving strategic initiatives, this role is instrumental in elevating the firm to its next stage of success, ensuring we remain a pillar of excellence and client advocacy in the legal field. What you'll do: Operational Oversight: Oversee and optimize the firm's day-to-day operations, ensuring effective management of case workflows and administrative processes, and addressing any existing inefficiencies to enhance productivity. Team Leadership: Directly manage the team, fostering a collaborative and high-performing culture built on trust, accountability, and continuous improvement. Work closely with team members to understand their challenges, needs, and motivations, ensuring that new processes and initiatives are implemented with their buy-in and support. Process Improvement: Assess the firm's unique operational needs, especially within the nuanced workflows of criminal defense, to determine what processes and KPIs make the most sense. Identify inefficiencies, refine workflows to align with the firm's specific needs, and implement improvements that enhance efficiency without disrupting the firm's established legal approach. Training and Development: Conduct training sessions to educate staff on new processes and systems, ensuring alignment with company-wide operational expectations and promoting a culture of growth and development. Stakeholder Collaboration: Work closely with legal teams and leadership to ensure cross-functional processes are aligned with the firm's operational goals and client service standards. Performance Metrics and Special Projects: Develop and monitor key performance indicators (KPIs) related to operational efficiency, case management timelines, and staff performance, and oversee new initiatives aimed at enhancing operational effectiveness. Bonus Program Development: Design and implement a performance-based bonus program for attorneys and case resolution, ensuring it aligns with firm goals, motivates the team, and enhances efficiency. What we're looking for: Experience: At least 3-5 years in operations management, with at least 2 years at the director level, preferably in a legal setting. Emotional Intelligence: High level of emotional intelligence with the ability to navigate complex interpersonal dynamics, gain staff buy-in, and foster a positive organizational culture. Process Development and Implementation: Proven track record in creating, implementing, and driving transformative operational processes and programs, with the ability to effectively track and report on their success using data-driven insights. Strategic Thinking and Problem-Solving: Demonstrated ability to identify potential operational blind spots and preemptively devise solutions, with adept critical thinking and analytical skills to foresee and resolve challenges before they escalate. Innovative Management and Communication Skills: Expertise in developing and implementing innovative management strategies and communication plans that enhance staff engagement and operational efficiency. Technology Proficiency: Strong understanding of current technological trends and tools relevant to operations management and legal practices, with the ability to leverage technology to improve operational workflows. Why you should work here: Collaborative and Supportive Culture: We don't just practice law-we operate as a tight-knit, mission-driven team. Our office values open communication, teamwork, and a shared commitment to justice, ensuring a workplace where your contributions are valued. Leadership and Growth Opportunity: With over 25 years of success and thousands of cases handled, our firm is expanding, and so are the opportunities. This role is not just about managing operations-it's about shaping the future of our firm, providing leadership, and driving continuous improvement. Meaningful Work: At The Law Offices of Lance Fryrear, we believe in fixing more than just the case-we help people reclaim their lives. We challenge assumptions, fight for second chances, and believe no one should be defined by a single moment. If you want to work in a firm that values compassion, advocacy, and fairness, this is the place for you. Additional perks: Unmatched Health Coverage: The firm provides a Platinum Regions health plan, the same top-tier coverage offered by companies like Meta, with 100% of premiums fully covered by the firm. Financial Protection: The firm offers long-term disability insurance and life insurance to provide financial security and peace of mind. Paid Time Off (PTO) & Sick Leave: PTO increases over time, with flexibility depending on experience and role. Employees also receive unlimited sick leave, starting at 10 days for new hires. Unlimited Transit Pass: Enjoy fully covered transportation with an unlimited transit pass, ensuring seamless commuting. At The Law Offices of Lance Fryrear, your role as Director of Operations transcends traditional job definitions; it is a pivotal opportunity to shape the firm's operational processes and culture. You won't just oversee operations-you will refine workflows, drive efficiency, and ensure that our internal systems empower our attorneys and staff to focus on legal advocacy. Your work will be the foundation upon which the team builds trust in our processes, turning operational challenges into victories marked by precision and respect. By embracing this role, you join a journey of continuous evolution, leadership, and innovation. Your contributions will directly impact the firm's success by fostering a culture of collaboration and accountability, ensuring that every team member has the structure and support needed to serve our clients effectively.

Exciting Opportunity: Director of Operations at Family Resource Home Care! 📢 We're Hiring: Director of Operations our Northern Western Washington region, to include Bellingham, Skagit, Renton, Seattle, Snohomish, Woodinville! Family Resource Home Care is looking for a dynamic leader to drive operational excellence, foster our culture of care, and champion growth in our organization. If you're ready to make an impact and lead with purpose, we'd love to hear from you! Here's what makes this role extraordinary: 🔹 Champion Our Culture: Balance a family-like atmosphere of support and engagement with high-performance expectations that lead to excellence. 🔹 Lead with Purpose: Inspire and guide teams to align with strategic goals and deliver exceptional results. 🔹 Drive Operational Success: Optimize processes, grow the business, and ensure everything runs smoothly-even without Branch Managers. 🔹 Own Financial Performance: Collaborate with leadership to manage budgets, enhance profitability, and drive sustainable growth. 🔹 Elevate Satisfaction: Be the voice of care for our clients and caregivers, creating a superior experience for all. 🔹 Build Talent & Strategy: Recruit, train, and develop outstanding talent while crafting strategies that fuel success. ✈️ This position involves travel-approximately 75% of the time-to visit branches or HQ operations. Are you ready to make an impact? Apply now and lead with purpose! This is your chance to be part of something meaningful - leading teams, driving innovation, and helping us become the employer of choice and preferred provider of home care services. Pay Range: $95,000-$110,000 Benefits & Perks: Unlimited PTO: Enjoy the flexibility to take the time you need for rest and rejuvenation. 11 Paid Holidays: Celebrate holidays with family and friends without worry. Comprehensive Insurance: Medical, dental, vision, and prescription options to keep you and your family healthy. Company-Paid Life Insurance: Peace of mind with our company-paid life and AD&D insurance. 401(k) Plan: Secure your financial future with our retirement plan, including company matching. Health Savings Account: Manage your healthcare costs effectively. Employee Assistance Program: Support for personal and professional challenges. Work Equipment: Company-provided computer and office setup. Ongoing Development: Participate in weekly training meetings, annual summits, and continuous coaching. Bonus Program: Opportunity to earn bonuses based on performance. #Leadership #NowHiring #DirectorOfOperations #HomeCareJobs #CultureOfExcellence

WHO WE ARE Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world's most remote and pristine locations on our fleet of 23 ships, and are committed to ensuring our guests experience the "Exhilaration of Discovery". ROLE OVERVIEW The Field Staff Operations Manager oversees the operational needs and tools for the Field Staff and works to create systems and protocols for managing our expedition operations. This position directly manages the Expedition Equipment Specialist and works in conjunction with this person and the Expedition Development (Product) team to innovate and constantly improve our operations. The Field Staff Operations Manager will spend 70 - 100 days per year traveling to ships, training staff, and mentoring Expedition Leaders, while occasionally filling in as Expedition Leader. This position reports to the Director of Field Staff. EXPEDITION OPERATIONS * Oversee need for and use of new equipment (i.e. cross-country skis, stand-up paddleboards, kayaks) * Develop and refine protocols as needed for activities like cross-country skiing, bear safety, stand-up paddleboarding (SUP), zodiac driving, and rifle training (Arctic only). * Develop and implement operations-based training for Field Staff. * Work with Marine Operations and Compliance to disseminate guidelines and protocols to the fleet. * Help create safety videos for ship operations. * Assist Field Staff Coordinators to understand and disseminate information about destination requirements and training. * Act as Field Staff Department liaison for all vessels for shipyard. * Manage Expedition Equipment Specialist to ensure that all shipboard equipment is properly maintained and inventoried, and equipment is ordered efficiently. * Work with Expedition Development to identify innovative tools for exploration. * Work with IT to ensure all staff computers and cell phones are updated, functioning, and stored properly onboard. ADMINISTRATIVE * Work with Field Staff Logistics Manager and Field Staff Manager on all Field Staff Handbook updates and changes. * Communicate with shoreside teams on staff-related concerns (voyage documentation expectations to staff, marketing questions, information boards etc.). * Review weekly digital comment cards, and adjusts expedition operations appropriately. * Regularly hosts debriefs with expedition leaders and provides feedback to field staff. * Act as liaison and a Lindblad staff representative for IAATO and AECO; communicate all IAATO and AECO updates to the department, including Expedition Leaders and staff. * Frequently visit the ships to provide mentorship and/or training for Expedition Leaders and other Field Staff and build report with Ship's officers and crew. * May fill in as Expedition Leader on 1 - 2 trips per year. MINIMUM QUALIFICATIONS * BA/BS degree or equivalent industry experience * Extensive experience in field operations within an expedition travel environment, including polar regions specifically Antarctica and polar bear habitat * Must have extensive experience driving zodiac * Must have comfort in the water and snorkeling * General knowledge of natural and human history of the places to which National Geographic - Lindblad Expeditions travels * Strong skills in time management, handling multiple tasks, setting priorities, and meeting deadlines * The ability to work independently, as well as with others, in a team environment. * Proficient working in the Windows operating system * Using the English language, this person must have an ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos. Must also possess the ability to effectively communicate--both in writing and orally--with a professional demeanor, while building relationships over long distances. PREFERRED QUALIFICATIONS * Experience in a leadership position in polar regions strongly preferred, and experience working aboard LEX expedition vessels preferred. * In-depth knowledge of--and acquaintance with--Lindblad Expeditions field staff preferred. * Certified and experienced in rifle operations * Familiarity with AECO/IAATO * Professional experience operating in brown and black bear habitat * Inventory and gear management experience * Experience working within Outlook, SharePoint and OneDrive $78,000 - $83,000 a year Annual bonus eligibility: 7.5% PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee will also be required to write and type. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. In the field, the employee will participate in field excursions, including driving zodiacs for several hours per day, hikes over uneven terrain for up to 7 miles, and kayaking up to 3 miles. DISCLAIMER STATEMENT This job description is intended only to describe the general nature and level of work being performed by an incumbent in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.

The Director of Operations will lead and oversee all functions, including P&L across a financially sound site. This includes goals, objectives, tactical and strategic operational plans. This role is highly visible and will have the autonomy to promote positive changes, as well as innovate while driving operational change. Ideal Experience Experience successfully leading all functional team members across a site, including HR, Safety, Quality, Operations, Maintenance, and Distribution. Experience driving a best-in-class safe manufacturing environment, through the creation and implementation of effective plant safety programs. Expertise in spearheading the implementation and execution of operational processes and improvements while communicating clearly defined objectives and gaining acceptance of those objectives. Expertise in the implementation, training, execution, and compliance of lean manufacturing practices. Experience reviewing, implementing, and analyzing operating results in relation to costs. Experience leading an organization that is actively engaged in growth. Demonstrate his/her ability to grow into increasing levels of responsibility and be considered a strong successor candidate within the functional organization. General Requirements Bachelor's degree in either Mechanical, Chemical or Industrial Engineering with a minimum of 10 years of progressive work experience in a Manufacturing environment Significant experience in a high-volume, complex chemical environment Strong organizational skills with an ability to prioritize tasks and meet required deadlines Solid working knowledge of Microsoft Office; knowledge of SAP is highly desirable Strong analytical and problem-solving skills Ability to communicate with all levels of the organization - Customer-focused (both externally and internally) Ability to think strategically at a high level, but able to delve into the details as necessary The compensation package includes a competitive base salary and short and long-term incentive-based programs. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Who We Are: Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. Job Description: The firm is seeking a Registered Regional Operations Manager to join Private Client Division in our Pacific Northwest Region. This position will report directly to the National Branch Operations Administrator with secondary reporting to the Branch Managers in their region. The candidate will be responsible for the day-to-day supervision and workflow of all operations functions which include, but are not limited to the following: Responsibilities: All money movement, fund disbursement and/or fund receipt activity, in accordance with FINRA rules All order processing, including cancelations, corrections and other critical order-related workflow, including client service inquiries and resolutions Account opening Supervisory engagement with local resources (i.e. Branch Control Officer) to fulfill supervisory requirements Train and lead operational support staff Acts as liaison between the Branch and all Firm infrastructure areas Support Financial Professional onboarding Provides any special support as requested by Branch Manager Qualifications: At least 5+ years of brokerage/financial services experience along with management experience FINRA Registrations: Series 7, 63 required; in addition to 8 or 9 & 10 Strong attention to detail and accuracy Ability to navigate multiple computer systems, applications, and utilize search tools to find information Excellent verbal, written, and interpersonal communication skills Effective organizational, multi-tasking, and prioritizing skills Able to work independently, proactively and innovatively while exercising sound judgment Intelligent, enthusiastic self-starter with proven ability to work closely with Financial Advisors and other team members High ethical standards Excellent time management conflict resolution skills Strong working knowledge of Microsoft Office Suite Compensation: For job postings in Washington, Oppenheimer is required by law to include a reasonable estimate of the salary range for this role. This salary range is specific to the State of Washington and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs. The current base salary range offered for this role is between $80,000.00 - $125,000.00 per year. Also, certain positions are eligible for additional forms of compensation such as discretionary bonus. Oppenheimer & Co. Inc. offers a comprehensive benefits package for eligible employees which may include Health, Dental, Vision, Mental Health & Wellness programs, 401(K), and PTO benefits. Oppenheimer & Co. Inc. offers paid family medical leave and disability benefits to eligible employees where required by applicable law. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. Oppenheimer & Co. Inc. will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty. **UW Facilities, Real Estate Development has an outstanding opportunity for a Director of Strategic Operations, Metropolitan Tract, to join their team.** **Application Requirement:** The University of Washington has retained Seattle Financial Staffing, LLC dba Northwest Recruiting Partners to support this recruitment. Please send your resume and cover letter to Lisa Glenn at ****************************** or for additional information or questions call Lisa at ************. **About this Opportunity** This role leads day-to-day operations and strategic implementation for the Metropolitan Tract, the University's landmark 11-acre commercial real estate portfolio in downtown Seattle. In the post-COVID era of elevated vacancy rates, this role combines tactical operational excellence with strategic thinking to execute recovery strategies, implement placemaking initiatives, and ensure optimal portfolio performance. This portfolio is in a prime location in downtown Seattle and will require collaboration with city and regional organizations such as the City of Seattle officials, Downtown Affiliated Associations and other relevant organizations. This position provides subject matter expertise and materials to support executive level decision making, including President, Vice President, and Regents, and the Advisory Committee on Real Estate (ACRE), relative to capital improvements/expenditures for UW owned land and resources. Reports to the AVP Real Estate Development, Chief Real Estate Officer (CREO). Performance of asset management duties on the Metropolitan Tract is a highly visible and critical role for the University. The position will require interaction with executive levels of private and public sector stakeholders. Frequent collaboration is also required with members of the University's executive level of business officers and the University's Advisory Committee on Real Estate (ACRE); an advisory Board consisting of national real estate experts. The support of the CREO and UW Real Estate Director positions and membership in the CPD/Facilities leadership team is also critical and when necessary, includes significant exposure to high level UW administration and governance bodies. The University owns and controls over $5B in capital assets and although a portion is independently managed by UW Medicine, the role will significantly impact the University's stewardship of these assets. **Key Responsibilities** **Metropolitan Tract Asset Management** The Metropolitan Tract represents the University's largest wholly owned real estate investment asset, comprising multiple Class A and B office buildings totaling over 1.4 million square feet of rentable office space, 200,000+ square feet of commercial retail space, the Cobb Apartments, 450+ hotel rooms, and 2,000+ parking spaces. This position ensures the asset's operational success setting goals to achieve performance metrics aligned with other A-level asset market comps through oversight of property management, operating budgets, accounting, leasing, capital projects, and performance reporting. **Operational Management:** + Manages third-party property managers responsible for day-to-day operations of office space, hotel, residential apartments, and retail space + Oversees leasing team negotiating contracts for over 1.4 million square feet in downtown Seattle + Serves as key contact with ground lease tenants including Fairmont Olympic Hotel owners and Rainier Square Tower and 400 University developer/owner **Financial Management and Analysis:** + Analyzes investment opportunities and provides capital allocation recommendations, including adaptive reuse and redevelopment options + Monitors debt service requirements and coordinates refinancing strategies with finance team + Develops financial models for mixed-use conversions and alternative revenue streams to address declining office rents + Leads value engineering initiatives to maximize returns from under-performing assets + Manages major lease negotiations, tenant retention programs, and new business development initiatives + Ensures optimal financial performance through rigorous budget management, expense control, and revenue optimization **Stakeholder Relations:** + Serves as primary contact for community partners and major tenants in this highly visible University role + Collaborates with executive-level business officers and the University's Advisory Committee on Real Estate (ACRE) + Coordinates with UW's marketing and communication teams on messaging + Requires strategic thinking as landlord, adapting to varied customer goals and reporting to diverse audiences **Placemaking & Community Engagement:** + Designs and implements placemaking strategies to enhance the Metropolitan Tract as a vibrant urban destination + Builds relationships with community organizations, cultural institutions, and local business leaders + Coordinates programming for retail spaces, public areas, and event venues to drive foot traffic + Manages partnerships with civic organizations related to downtown and regional growth + Leads public realm improvement projects and streetscape activation initiatives **Portfolio Repositioning & Development Strategy:** + Leads comprehensive analysis of underperforming office assets for adaptive reuse and redevelopment opportunities + Develops strategic repositioning plans addressing decline in occupancy and falling rental revenues + Executes mixed-use conversion feasibility studies for excess office space, including residential, hospitality, life sciences, and experiential retail options + Coordinates with planning consultants and architects on zoning analysis and development capacity studies + Implements revenue diversification strategies reducing dependence on traditional office leasing + Manages pre-development activities including market analysis, financial modeling, and partnership structuring + Oversees relationships with potential development partners, investors, and joint venture opportunities + Manages entitlement processes and community engagement for major redevelopment initiatives + Executes phased development strategies maintaining cash flow while repositioning under-performing assets **Support the UW Real Estate Team:** Supports the Real Estate Team overseeing other UW owned and leased assets. **Perform Other Duties as Required** **Core Competencies** + Demonstrate personal integrity and trustworthiness + Anticipate, recognize and resolve problems + Maintain responsiveness and accountability + Use interpersonal skills to navigate projects through complex collaborative institutions + Maintain positive, success-oriented attitude + Exercise professionalism with tact and courtesy + Exhibit responsible work ethic + Manage stressful situations and changing priorities effectively + Continuously promote safe work environment **Minimum Qualifications:** + Bachelor's degree in real estate, finance or similar field, or CPA preferred + Minimum 10 years' commercial real estate experience with 5+ years in senior management roles + Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration **Additional Requirements:** **Technical Skills:** + Lease analysis, property budgeting, cash modeling, forecasting, and financial audit management + Mixed-use, urban commercial real estate and/or institutional property management experience + Understanding of leasing structures and contract negotiations **Leadership & Communication:** + Strong analytical and problem-solving skills balancing strategic and operational priorities + Strong project management skills managing multiple complex initiatives simultaneously **Desired Experience:** + Master's degree in real estate, finance or similar field, or CPA preferred + Construction management, development processes, and capital project oversight experience + Extensive knowledge of Seattle/Pacific Northwest commercial real estate markets + Understanding of post-COVID commercial real estate challenges and recovery strategies + Proven ability to lead cross-functional teams and manage complex, multi-stakeholder projects + Excellent communication and presentation skills for senior leadership and external stakeholder engagement + Ability to translate strategic vision into actionable operational plans **Working Conditions:** + The position is eligible for hybrid work schedule. Typically, the schedule is on site two or three days a week at UWRE office on UW Seattle Campus or Metropolitan Tract Downtown Seattle and remote work the remainder of time. + Open office, non-smoking environment + Regular and predictable work hours required **Application Requirement:** The University of Washington has retained Seattle Financial Staffing, LLC dba Northwest Recruiting Partners to support this recruitment. Please send your resume and cover letter to Lisa Glenn at ****************************** or for additional information or questions call Lisa at ************. **About the Team:** UW Facilities manages the University's buildings, infrastructure, and land with more than 1,100 employees across six major units: Asset Management (Project Delivery Group, Engineering Services, Campus Architecture and Planning, and Sustainability); Operations (Maintenance & Construction, Building Services, Transportation Services, and Safety); Campus Energy, Utilities & Operations; Finance & Administration; Real Estate Development; and Business Intelligence & Information Technology. Visit ************************** for more information. Real Estate Development includes the UW Real Estate. UW Real Estate is a team of 18 staff that provides strategic asset management and comprehensive real estate services that align with the University's institutional goals. This includes all property interests owned and leased by the University of Washington. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $225,000.00 annual **Pay Range Maximum:** $265,008.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** Not Applicable **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better" Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you... Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************