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Branch Manager - Naperville, IL
Wintrust Financial 4.9
Operations manager job in Naperville, IL
Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.”
Wintrust was founded with the idea to be the alternative to the big banks. We are looking for top talent to join Chicago's Bank as a Branch Manager!
Why join us?
An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years)
Competitive pay and annual discretionary bonus eligible
Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
Family-friendly work hours
With 200+ community bank locations, we offer opportunities to grow and develop in your career
Promote from within culture
What you'll do:
As the Branch Manager, you will be responsible for managing daily branch operations while actively developing existing and new customer relationships. The branch manager works with other lines of business to maximize growth and profitability of the banking center.
Oversee branch operations, including hiring, training, scheduling, and facility managementManage the sales performance of the banking center staff by conducting coaching sessions, overseeing staff development, and addressing employee performance issues as needed
Resolve escalated customer matters
Perform Personal Banker duties as necessary
Establish and enhance the bank's presence in the local community by participating in networking events and initiating outbound calling efforts to drive branch sales
Qualifications:
High School diploma or GED required; college degree or related banking experience preferred
Previous retail banking and managerial experience
Previous business development experience and experience working with small business customers
Benefits:
Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance
Compensation:
The estimated salary range for this role is $71,000 - $95,000, along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate's qualifications, skills, and experience.
#LI-ONSITE
From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
$71k-95k yearly Auto-Apply 1d ago
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Associate Center Operations Director - Chicago Market
Chenmed
Operations manager job in Chicago, IL
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction.
Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency.
Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients
Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care.
Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care.
Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care.
Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement.
Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands.
Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team.
Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth.
Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience.
Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals.
Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
Spoken and written fluency in English
This position requires use and exercise of independent judgment
EDUCATION AND EXPERIENCE CRITERIA:
BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required
A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required
A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required
$81,202/$116,002 Salaried
Employee Benefits ******************************************************
PAY RANGE:
$83,638 - $119,482 Salary
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$83.6k-119.5k yearly 2d ago
Vice President of Retail Operations
Brick Executive Search
Operations manager job in Chicago, IL
Brick Executive SEarch has been exclusively retained to search for a Director of Retail Operations for a 40 store lifestyle boutique of womens apparel, footwear and accessories that is in high growth mode. Many more stores to come given the very positive trajectory this brand is realizing.
The Position
Director of Retail Operations
Location
Corporate Headquarters in Chicago with 50-75% travel to 40 stores
Overview
Lead operational efficiencies and discipline for the Brands Fashion's 40 stores. Focus on store layout, inventory management (60k+ SKUs), compliance, new store openings, budgeting, loss prevention, and customer experience in a fast-fashion environment. Collaborate with regional managers and use tools like StoreForce for tracking.
Key Responsibilities
Operational Efficiencies: Develop and implement processes to streamline inventory, supply chain, and daily operations; identify cost-saving opportunities; monitor KPIs for performance.
Store Discipline & Standards: Enforce consistent standards for store layout, merchandising, visual displays, cleanliness, and compliance; conduct regular audits during travel; oversee health, safety, and loss prevention.
Inventory Management: Oversee handling of 40k+ active SKUs; optimize stock levels, turnover, replenishment, and vendor relations in fast-fashion cycle.
New Store Openings: Plan, execute, and support launches of new stores, including site selection, layout design, setup, initial operations, and tech integration.
Travel & Field Support: Visit stores frequently (50-75% time on road) to train staff, resolve issues, ensure alignment, and drive operational excellence.
Technology Utilization: Leverage StoreForce and other tools for metrics; integrate CRM, POS systems; drive tech solutions for efficiency.
Team Leadership: Recruit, train, develop, and motivate staff; coordinate with regional managers; provide guidance on best practices; build succession plans.
Financial Management: Develop budgets, manage P&L, control costs, analyze financial metrics, and ensure profitability.
Customer Experience: Define and enhance in-store customer journey, service standards, and engagement to build loyalty.
Cross-Functional Collaboration: Partner with merchandising, marketing, IT, and other teams for aligned strategies; communicate initiatives effectively.
Qualifications
Experience: 8+ years in retail operations, preferably fast fashion or apparel; proven track record in multi-store management, new openings, and high-SKU environments.
Skills: Strong in process optimization, inventory systems, leadership, analytics, P&L management; proficient with retail tech (e.g., StoreForce, POS, CRM); excellent communication and negotiation.
Education: Bachelor's in Business, Retail Management, or related field; MBA preferred.
Other: Willingness for extensive travel; analytical mindset; ability to drive change in dynamic, fast-paced environment; knowledge of industry trends and compliance.
$139k-237k yearly est. 5d ago
President, Strategy & Operations
IMEC Research 4.3
Operations manager job in Chicago, IL
A manufacturing improvement organization in Chicago seeks a President to provide strategic leadership and operationalmanagement. The ideal candidate will possess at least 15 years of experience, including 5 in senior management within the manufacturing sector. Responsibilities include overseeing daily operations, ensuring customer satisfaction, and nurturing stakeholder relationships. This role requires strong leadership and problem-solving skills, and a commitment to improving services for small and mid-sized manufacturers in Illinois. A Bachelor's degree and an MBA are required.
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$110k-249k yearly est. 6d ago
Medical Clinic Operations Manager (NP / PA / RN, Bilingual English and Spanish)
Tri City Health Partnership 4.4
Operations manager job in Saint Charles, IL
Job Title: Medical Clinic OperationsManager (NP / PA / RN, Bilingual English and Spanish)
Job Type: Full-Time, Exempt
A fantastic opportunity awaits you at Tri City Health Partnership (TCHP), the only completely free medical and dental clinic in Kane County, Illinois.
This role supervises a small, mission-driven clinical support team and works closely with a large and dedicated volunteer provider base.
Join us in creating a healthier community. We look forward to all we can do together!
Tri City Health Partnership is a dedicated, non-profit organization providing free, quality medical and dental care to uninsured residents in Central Kane County in an environment of mutual respect. We promote a healthy lifestyle through education and preventative care to foster the growth of the whole individual.
We are seeking a dynamic and professional health care clinician leader to serve as the Medical Clinic OperationsManager and lead the clinical operations at Tri City Health Partnership. This position may be filled by a Registered Nurse (RN), Nurse Practitioner (NP), or Physician Assistant (PA). Scope of practice, title and compensation will be commensurate with licensure, experience and clinic needs. The ideal candidate will have:
· A passion for patient care,
· Strong leadership skills,
· Exceptional communication skills (the majority of the patients we see at TCHP speak Spanish as their primary language, therefore the ideal candidate will also have a high level of proficiency communicating in Spanish - both orally and in writing.)
· Excellent organizational skills, and
· Effective people skills.
In this position, you will play a pivotal role in making a positive impact on the lives of people we serve. You will be a key member of our leadership team, co-leading the medical clinic with our Clinical Care Manager, and reporting to the Executive Director, with close partnership from the Medical Director.
This role is well-suited for a clinician leader who enjoys wearing multiple hats, values mission-driven work, and thrives in a collaborative, resource-conscious nonprofit environment. The Medical Clinic OperationsManager will have meaningful autonomy, direct access to organizational leadership and the opportunity to shape systems and programs that directly impact patient care.
As the Medical Clinic OperationsManager, you'll be responsible for working with our staff and volunteer providers to ensure the overall delivery of high-quality care to our patients. You'll also oversee the day-to-day operations of the medical clinic, including the onsite pharmacy (note: TCHP does not keep narcotics in our onsite pharmacy), ensure compliance with all state and federal regulations, and train and manage staff and volunteers. You will also engage in community outreach efforts to recruit new volunteers and patients. You will never be alone in your efforts. The Clinical Care Manager will be a close partner in clinic operations, and you will have support from clinic leadership and staff.
Working at TCHP is about more than a job - it's about choosing how and where you want to make an impact.
Why People Choose TCHP:
It's all about the people-the patients we serve, the communities we live and work in, the people we can help. TCHP is a small nonprofit with a big mission. People who thrive at TCHP are motivated by impact, collaboration, and the opportunity to make a tangible difference in patients' lives. Our team values flexibility, shared leadership, and the ability to see work translate directly into improved care and access for the community. While our resources are more limited than large healthcare systems, the work is deeply meaningful-and the relationships, trust, and autonomy that come with it are often what keep people here.
Behind every number, statistic, process, and policy is a patient. We strive to help as many people as we can.
Core Responsibilities:
With the Clinical Care Manager, build teamwork with Medical Director, Executive Director and Board of Directors to ensure the efficient management of the clinic and clinic operations.
Supervise all clinical and pharmacy logistics and administration operations.
Lead and supervise the medical clinic front desk team, including preparing annual goals and reviews and salary recommendations.
Ensure compliance with all federal, state, and local laws and regulations, including HIPAA, clinical, laboratory, and pharmacy compliance.
Lead data collection efforts to ensure reliable and up-to-date statistics on clinic operations and outcomes.
Lead the medical clinic volunteer recruitment, engagement, and staffing efforts, collaborating with the Medical Director, Volunteer Coordinator, Executive Director and the Resource Development Manager.
With the Clinical Care Manager, build and implement health education, screening, vaccination and other programs for current patient population and community members.
Periodically throughout the year, attend Board meetings to report on clinical progress, programs and management wins and challenges.
Partner with the Executive Director on budgeting, reporting and outcome measurement planning.
Oversee coordination of emergency equipment repair and follow through with the Office Manager.
Represent the medical clinic in community outreach events as needed.
Assist with volunteer recognition efforts for the clinic.
Provide back-up and coverage for the Clinical Care Manager.
Other duties as assigned.
Additional Responsibilities for NP / PA Candidates:
Provide direct patient care, as needed and within scope of practice.
Review diagnostic tests and laboratory results and recommend follow-up actions.
Key Areas of Responsibility (What Your Day-to-Day Will Include):
Every day will look a little different, but the Medical Clinic OperationsManager's work generally falls into the following areas:
Clinical Operations & Compliance
Oversee day-to-day medical clinic operations in partnership with the Clinical Care Manager.
Ensure clinical compliance with applicable regulations and best practices.
Manage relationships with programs that provide medications to free and charitable clinics.
Oversee medication inventory and, in collaboration with staff and volunteers, support prescription ordering, refills, and the Prescription Assistance Program.
Serve as a point of contact with the Kane County Health Department and Coroner as needed.
Leadership, Programs & Partnerships
Partner with the Clinical Care Manager to develop, improve, and sustain clinical programs that support patient education, volunteer engagement, and quality improvement.
Manage clinical outcomes reporting and identify opportunities to strengthen care delivery.
Work directly with Northwestern Medicine residents, NP and PA student volunteers and volunteer preceptors.
In partnership with the Patient Advocacy Manager, serve as a liaison to nonprofit and health system partners for complex medical referrals and care coordination.
Represent the medical clinic in meetings with community and nonprofit partners.
Team & Volunteer Coordination
Coordinate volunteer provider scheduling and engagement in collaboration with the Clinic Assistant and Volunteer Coordinator.
Promote the clinic within the healthcare community to strengthen and grow the volunteer provider base.
Lead or co-lead meetings with medical staff and volunteers as needed.
Provide backup support to the front desk team when necessary to ensure smooth clinic operations.
Collaboration & Internal Communication
Meet regularly with the Executive Director, Dental Practice Manager, and Clinical Care Manager.
Collaborate across departments to support integrated patient care and operational alignment.
While this role includes hands-on operational support, the primary focus is leadership, coordination, and continuous improvement of clinic operations and patient care.
Required Qualifications:
Medical professional with a minimum of 2 years direct patient care.
Minimum of 2 years' experience in clinic management or health care administration
Appropriate medical licensure as a Nurse Practitioner, Physician Assistant or Registered Nurse active and in good standing in Illinois.
Knowledge of medical care processes, regulations and industry best practices.
Bilingual in English and Spanish is essential to ensuring equitable access, patient safety, and trust within the communities we serve.
Strong leadership and interpersonal skills
Excellent organizational and problem-solving abilities.
Commitment to the mission and values of Tri City Health Partnership.
Salary and Benefits:
Salary will be based on relevant experience and qualifications. The anticipated annual salary range is $80,000 - $95,000 for RN candidates and $110,000-$125,000 for NP/PA candidates, based on licensure, experience and scope of responsibility.
This role offers a high degree of autonomy, the opportunity to influence organizational decision-making and close collaboration with medical and executive leadership.
While we are a small nonprofit, we strive to support our team with flexibility, autonomy, and a deeply mission-driven work environment.
Medical, dental and vision insurance available.
Paid PTO days as well as paid holidays.
Retirement savings plan.
Reimbursement for approved business and travel expenses.
Hours:
Mondays through Friday approximately 8am-4:30pm
Flex schedule the first week of each month to accommodate evening clinic hours. The first Wednesday of each month the clinic is open until ~8pm, and closes early the following Friday.
Occasional additional evenings and/or weekends for events.
Work Location:
Primary location is on site in the clinic.
$44k-54k yearly est. 3d ago
Director of Operational Excellence & Transformation
Prologis 4.9
Operations manager job in Chicago, IL
A leading logistics real estate company in Chicago seeks a strategic Director of Operational Excellence to spearhead initiatives that optimize and standardize operations. This high-visibility role involves partnering with senior executives to drive significant change across the enterprise. The ideal candidate possesses extensive experience in Lean methodologies and has a proven track record of facilitating large-scale transformations. This position offers a competitive salary, strong benefits, and an opportunity to shape the future of logistics.
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$104k-130k yearly est. 2d ago
Chief Operating Engineer I
Metropolitan Water Reclamation District 4.4
Operations manager job in Chicago, IL
Metropolitan Water Reclamation District of Greater Chicago
Under direction, has charge of and supervises the operation and maintenance of all operating equipment, buildings and property at an assigned sewage treatment plant complex, including small plants, TARP structures and pumping stations.
Chief Operating Engineer I (#20006859)
Notify Me when a Job Opens for the above position(s)
Essential Job Functions
Plans, schedules and supervises the work of plant operating employees under his/her immediate jurisdiction, giving operating personnel instructions and training in job duties and safety practices; checks work and work reports for adherence to orders.
Prepares operating work schedules and orders to meet operating requirements at the water reclamation plant or pumping station; checks and approves time records.
Inspects and analyzes the operation and operating condition of plant equipment; diagnoses faulty equipment operation; investigates equipment failures; determines specified maintenance and repair requirements; revises operation production as required to ensure safe, efficient and continuous operation.
Interprets and enforces collective bargaining agreements pertaining to subordinate staff.
Assigns, supervises and reviews work; ensures staff compliance with District policies and procedures including Personnel Rules and Administrative Procedures; completes performance reviews; addresses employee complaints and grievances; may recommend employment actions such as hiring, transfer, suspension, promotion or discharge.
Other Job Functions
Participates in special projects involving operational processes.
Diagnoses the electrical and mechanical malfunctions of operating equipment.
Inspects various causes of malfunctions in operating equipment; inspects piping, reviews changes in process flows.
Troubleshoots causes of plant or equipment outages.
Requisitions and distributes materials and supplies required to accomplish tasks within the treatment plant or pumping station.
Performs other duties as assigned.
Environmental Conditions
Work is performed in a typical office environment and requires the use of standard office equipment including computers. Some duties may require field work that involves exposure to a variety of operating mechanical equipment and loud noise and/or noxious odors. Field work may include working in all types of weather conditions, including extreme heat or cold, throughout the plant facility and collection system and may involve working in close proximity to or in conjunction with construction activities and heavy equipment.
Desirable Knowledge, Skills and Abilities
Extensive knowledge of the operating characteristics and maintenance requirements of a wide variety of pumps, blowers, motors, boilers, and related mechanical and electrical equipment typical of sewage treatment plants and pumping stations.
Thorough knowledge of the occupational hazards and safety precautions of the work.
Knowledge of SCADA and DC process control systems.
Skill in diagnosing electrical, mechanical and related malfunctions of equipment and programming corrective action.
Ability to plan and supervise the work of others in a manner conducive to full performance and high morale.
Ability to supervise, schedule and coordinate work at several locations.
Ability to work cooperatively in groups.
Ability to communicate effectively, orally and in writing.
Absolute Requirements
Must possess a City of Chicago Stationary Engineer's License.
Minimum Qualification Requirements
Graduation from a standard senior high school or the equivalent and eight years of experience in mechanical operating work at a wastewater treatment plant or pumping station, including two years in a supervisory capacity.
Substitution
Additional experience may substitute for the required education on a year-for-year basis.
Promotional Requirement
One year of service with the District as an Assistant Chief Operating Engineer.
Civil service status as an Assistant Chief Operating Engineer.
CLASS & Dates
Class: 20006859; EST: 1/1/2016; REV: 3/1/2025.
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A global consulting firm is seeking an experienced Director in Insurance Operations in Chicago, Illinois. The ideal candidate will direct operations, lead business development, and foster client relationships, ensuring the optimization of service delivery and client satisfaction. This role requires at least 15 years of experience in consulting within the insurance industry, a Bachelor's degree, and the ability to mentor and develop team members. A competitive salary and a wide range of benefits are offered, including medical, dental, and 401k.
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$96k-129k yearly est. 2d ago
Senior Director of Donor Engagement and Operations
Feeding America 4.3
Operations manager job in Chicago, IL
Joining the Food Depository at a time of exponential development growth plans, this is a key role that will provide oversight of the following functions to optimize efforts that secure funding in support of our mission to end hunger. These include Donor Cultivation and Stewardship; Planning and Strategy; Prospect Management and Pipeline Development, Metrics and Analytics, and Development Operations. The Senior Director of Donor Engagement and Operations (SDDE) will be responsible for collaborating with the Chief Philanthropy Officer, their team and other department leaders to create a plan that provides opportunities for cross‑functional collaboration, insights into donor giving and behavior through data tracking and analysis, and increased donor engagement through a more robust cultivation and stewardship program. The individual will serve as a member of the development team leadership and various cross departmental project teams as needed.
The successful candidate will be someone with a rich development background, who has had progressive and deep knowledge of development operations/systems as well as cultivation and stewardship best practices. The ideal candidate should have a strong track record of management experience and leading successful teams. This individual will help connect data and information to frontline fundraising techniques to the Food Depository's priorities and key initiatives. The individual will be able to bridge frontline fundraising techniques with the organization's priorities and key initiatives. The candidate will have a strong passion for the mission and experience in leading change management, especially in developing data‑driven systems and processes that enhance efficiency and collaboration.
Key Responsibilities and Essential Functions
Lead an innovative comprehensive cultivation and stewardship program to increase donor engagement and retention by deepening mission engagement.
Refine and develop cross‑department systems and processes that support all aspects of fundraising.
Provide oversight to the moves management system and donor research.
Provide leadership and management to donor operations, including gift processing, acknowledgement, and analytics to help inform fundraising strategies across the department.
Provide leadership to the development and reporting of key performance indicators.
Supervise a team of ten, including four direct reports.
Donor Stewardship/Cultivation
Build a stewardship and cultivation program to create a framework ensuring the development team has the systems, processes, and workflows to effectively steward/cultivate donors across all areas of giving.
Continuously collaborate with colleagues across the Development, Marketing, Community Impact, Policy, Advocacy & Community Engagement teams to enhance comprehensive cultivation and stewardship offerings for donors.
Oversee a robust cultivation program supporting both in‑person, online, and virtual engagement opportunities.
Collaborate with the CPO and Technology & Infrastructure team to implement and maintain the system, data, tools and assets to assist relationship managers with pipeline development, management and tracking.
Be knowledgeable of program budgets and funding needs, as well as keeping a pulse on ongoing program developments, learnings, successes and challenges.
Planning and Strategy
Understand the organization's key priorities and translate them into fundraising objectives/goals in partnership with the CPO and development leadership.
Support the development of individual development team work‑plans and track key performance indicators across the development department.
Act as a thought‑partner to harness data to inform fundraising plans, identify new ideas, scan for best practices and drive continuous improvement within development.
Development Operations
Develop and lead the implementation of streamlined business processes to increase the efficiency and accuracy of development workflows, including gift processing, prospect management, revenue/cash forecasting, and report development.
Encourage cross‑team collaboration across the entire donor pipeline.
Research and Relationship Management
Supervises Prospect Development Manager, providing leadership and support of department moves management programs, data acquisition activities, prospect and portfolio development and related activities.
Analyze with input from SDCFO and SDSG and recommend a continual refinement of the CPO's donor portfolio to maximize impact for the organization.
Data Reporting and Analysis
Collaborate with other development department leaders to define and modify key metrics and indicators of successful donor engagement.
Donor Data Management, Gift Processing and Acknowledgement
Provides strategic guidance and oversight to the data management and gift processing teams.
Supervises the Director of Development Operations and collaborates on key decisions related to data management, acquisition, research and analysis.
Qualifications
Bachelor's degree with 7‑10+ years of development experience specific to this role.
Minimum of 4‑5 years' experience managing multi‑functional teams.
Strong background in strategy development, change management and system improvement.
Proven record in developing robust cultivation and stewardship programs.
Demonstrated initiative and desire to take on new projects.
Superb interpersonal skills and the ability to actively listen.
Excellent written and oral communication skills.
Effective presentation and negotiation skills.
Highly organized & attentive to detail.
Adaptable and flexible, with ability to handle several priorities simultaneously in a fast‑paced environment.
Team‑oriented and collaborative with the ability to work independently.
Understanding and commitment to embrace equity, diversity and inclusion in fundraising practices.
Proficiency in MS Office - Word, Excel, PowerPoint, Outlook.
Strong development database experience.
Exposure
General office environment; limited exposure to warehouse environment.
Interacts with GCFD staff, board members, financial donors, volunteers and general public.
Local travel depends on events; evening and weekend hours are required.
Benefits
Employer‑paid life and disability insurance
Employee Assistance Program
403(b) retirement plan with employer contribution
Generous paid time off
Parental leave
On‑site gym
$3,000 annual employer‑paid ThrivePass lifestyle and wellness benefit program
$250 employee referral bonus
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$62k-83k yearly est. 4d ago
Director of Operations
Nexus Search
Operations manager job in Chicago, IL
We are partnered with a a dynamic, private equity-backed ingredients, flavors, and sauces company with ambitious growth plans to triple in size over the next few years. With a strong product portfolio and a growing customer base, we are seeking a seasoned operations leader to help scale the business while driving operational excellence, efficiency, and profitability.
Role Overview
This is a unique, hands-on executive role combining VP of Operations and General Manager responsibilities. The ideal candidate will have a strong operational background in the ingredients, flavors, or food production space and a proven track record of turnarounds and scaling businesses. You will be responsible for overseeing the full spectrum of operations - manufacturing, supply chain, quality, logistics, and continuous improvement - while partnering closely with the CEO and private equity investors to execute aggressive growth plans.
Key Responsibilities
Lead all day-to-day operations across manufacturing, supply chain, procurement, quality, and logistics.
Develop and execute strategies to scale the business to $100M+, ensuring operational processes and infrastructure keep pace with growth.
Identify and implement operational improvements, including cost optimization, workflow automation, and process standardization.
Drive turnaround initiatives for underperforming areas, ensuring sustainable improvements in efficiency, throughput, and profitability.
Partner with private equity stakeholders on strategic initiatives, including M&A, capital projects, and operational performance metrics.
Build, mentor, and lead high-performing teams, instilling a culture of accountability, continuous improvement, and operational excellence.
Oversee regulatory compliance, food safety standards, and quality assurance programs across all manufacturing and supply chain operations.
Collaborate with sales, marketing, and R&D teams to ensure operational alignment with business growth objectives.
Qualifications & Experience
Proven operational leadership in the ingredients, flavors, or food production industries.
Hands-on experience in high-growth and/or turnaround environments, preferably in a private equity-backed business.
Strong financial acumen, with experience managing budgets, P&L, and operational KPIs.
Experience leading multi-site manufacturing or co-manufacturing networks a plus.
Exceptional problem-solving, project management, and people leadership skills.
Comfortable working in a fast-paced, entrepreneurial environment with multiple competing priorities.
Bachelor's degree required; MBA or advanced business degree preferred.
Why Join
Opportunity to shape the operations of a high-growth, PE-backed company with ambitious expansion plans.
Work closely with seasoned leadership and investors to execute strategic initiatives and make a tangible impact.
Lead a passionate, high-performing team dedicated to excellence and innovation in the ingredients and flavors industry.
$73k-132k yearly est. 5d ago
Contents Division Manager
Excel Restoration Services
Operations manager job in Elk Grove Village, IL
About Us:
Excel Restoration is a leading restoration and disaster recovery company specializing in water mitigation, fire damage restoration, mold remediation, and reconstruction services. With a strong reputation for quality work and responsive service, we are committed to helping homeowners and businesses recover quickly and safely.
Position Overview
Excel Restoration is seeking an experienced Contents Division Manager to lead and scale our personal property restoration operations. This role is fully accountable for the operational, financial, and quality performance of the Contents Division-from initial site response and estimating through cleaning, storage, and final contents return. This is a leadership position for a hands-on professional who understands contents restoration at a granular level and can drive results while maintaining strict compliance, documentation, and service quality.
Key Responsibilities
I. Leadership & OperationalManagement
Division Ownership: Lead all aspects of the Contents Division, including assessment, inventory, packing, cleaning, storage, and return of contents.
Process Optimization: Streamline workflows and systems to improve efficiency, accuracy, and turnaround times.
Inventory & Storage Control: Maintain precise inventory control for contents vaults, storage facilities, and field equipment to ensure zero loss and maximum utilization.
Team Leadership: Manage, train, and mentor contents technicians, temporary labor, and specialty subcontractors while enforcing quality and safety standards.
Emergency Response: Support emergency and large-loss responses with rapid mobilization and effective execution.
Safety & Compliance: Enforce OSHA, IICRC, EPA, and company safety standards at all times.
II. Financial Performance & Estimating
Revenue & Margin Accountability: Direct responsibility for achieving monthly revenue and gross margin targets for the Contents Division.
Estimating & Scoping: Perform onsite inspections (fire, water, smoke, mold) and create accurate contents estimates using Xactimate
Insurance & Client Coordination: Serve as the primary point of contact for insurance adjusters and clients-negotiating scopes, defending pricing, and ensuring claim alignment.
Documentation & Reporting: Maintain thorough documentation including inventories, photos, reports, and tracking systems required for insurance and internal reporting.
Qualifications
Required Experience & Knowledge
Experience: 3-5 years of direct experience in contents restoration, contents estimating, or supervisory roles within the restoration industry.
Education: High School Diploma required; Associate or Bachelor's Degree preferred.
Estimating Software: Proven proficiency with Xactimate or similar restoration estimating platforms.
Technical Expertise: Strong understanding of contents handling, restoration techniques, hazardous materials, and insurance claim processes.
Certifications: Willingness to maintain and pursue relevant IICRC and Xactimate certifications. Leadership & Physical Requirements
Leadership Skills: Strong communication, organization, and negotiation skills with the ability to lead crews effectively.
Mobility: Valid driver's license with a clean driving record; regional travel required.
Physical Ability: Must meet medical clearance for respiratory protection and be able to: Lift and carry up to 50 lbs Work in confined spaces, on stairs, and in varied jobsite environments Adhere strictly to PPE and safety protocols
Compensation & Benefits
Competitive Salary: $80,000 to $90,000 per year + Bonus
Growth opportunities and ongoing training
Supportive team environment
Use of company vehicle and equipment
Commitment to employee development and safety
$80k-90k yearly 3d ago
Assistant Operating Director
Cornerstone Caregiving
Operations manager job in Orland Park, IL
Orland Park, Illinois | Full-Time | Leadership Role | $55,000 + Benefits & Bonus Opportunities
At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care.
We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you.
Office Leadership & Operations
Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment.
Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture.
Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.
Share on-call rotation with office leadership.
Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.
Maintain accurate documentation in alignment with Cornerstone policies and state requirements.
Assist with recruiting, onboarding steps, and staff oversight to support office growth.
Client Care & Quality Assurance
Oversee scheduling operations to ensure timely coverage and an excellent client experience.
Respond to client escalations with urgency, professionalism, and empathy.
Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity.
Ensure state-required supervisory visits are completed (as applicable).
Serve as a backup for client assessments when the Operating Director is unavailable.
Qualifications
Bachelor's Degree preferred but not required, high school diploma or equivalent required.
2+ years of experience in management, leadership operations, or human resources.
Experience hiring, recruiting, training, scheduling, and supervising staff.
Leadership experience within the healthcare or home care industry.
Ability to work autonomously in a fast-paced environment.
Comfort managing multiple priorities and shifting needs throughout the day.
Other Requirements
Valid driver's license and auto insurance.
High proficiency with technology, especially Google Workspace.
High attention to detail and exceptional follow-through skills.
Strong communication and interpersonal skills.
Compensation & Benefits
$55,000 starting salary
Growth Bonuses
Medical, Dental, Vision benefits package.
12 days of PTO annually.
Phone stipend.
Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide.
Why You'll Love This Role
You are the central in-office leader, ensuring clarity, rhythm, and daily operational success.
You will directly shape staff performance, team culture, and client experience.
You'll grow in leadership through hands-on coaching, development, and operational oversight.
Your work makes a direct impact on seniors, caregivers, and families in your community.
Join a mission that matters.If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us.
**
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Application Question(s):
Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends)
Education:
Bachelor's (Preferred)
Experience:
Leadership: 2 years (Preferred)
Schedule management: 2 years (Preferred)
Hiring: 2 years (Preferred)
License/Certification:
Driver's License (Preferred)
Ability to Commute:
Orland Park, Illinois
Work Location: In person
$55k yearly 5d ago
General Manager
Mobile Auto Solutions, LLC 4.4
Operations manager job in Chicago, IL
Company: Gerber Collision & Glass
WELCOME TO GERBER COLLISION & GLASS
Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
:
The General Manager's primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI's and insurance metrics are met. They are responsible to coach and empower each team member's performance and success in their individual roles. The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and the General Manager plays a pivotal role in the success of the customer's experience by ensuring they are working in alignment with all team members. General Managers are committed to leading by example at times.
Key Job Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan.
Prepare and manage the annual and monthly operating budget of the collision center.
Forecast, target and track monthly sales, profit and expense objectives.
Deliver formal annual performance reviews and informal monthly performance reviews.
Monitor and maintain all A/P and A/R relating to the Collision Center.
Maintain a clean and organized repair facility at all times.
Monitor all maintenance required for all shop equipment, including the paint booth
Provide training for all staff as necessary
Ensure all staff wear proper safety gear and adhere to dress code.
Open and close the facility daily as per established procedures.
Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
Lead and manage all repair facility personnel.
Facilitate monthly Health & Safety and staff meetings .Attend monthly managers meetings.
Attend training, information sessions and workshops recommended by Senior Leadership Team.
Store CSI performance review and follow up within 24 hours.
Education and/or Experience Required
Post-Secondary Education or equivalent.
Proven leadership experience in a collision repair environment or similar role.
Required Skills/Abilities
Attention to detail and a high degree of accuracy.
Ability to consistently demonstrate a successful client experience
Communicate clearly both verbally and in writing.
Ability to motivate others utilizing effective coaching tools and management skills.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Benefits That Drive Your Success
Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
Pay: $80,000 - $115,000 a year.
Qualify for Quarterly Bonus incentives.
***This posting is part of our ongoing effort to identify qualified candidates for future opportunities. Applications are accepted on an ongoing basis***
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$80k-115k yearly 5d ago
General Manager
STK Oak Brook 3.7
Operations manager job in Oak Brook, IL
Why Join Our Team?
Industry-Leading Compensation:
Up to 25% of the base salary in performance-based bonuses
$24K annually in monthly kicker bonuses
Comprehensive Benefits Package:
Medical, Dental, and Vision Insurance
Group Life and Disability Insurance
Group Accident, Hospital Indemnity, and Critical Illness Insurance
Traditional and Roth 401(k) Plan
Exclusive Perks & Growth Opportunities:
Employee Dining Discounts and/or Complimentary Onsite Meals
Career Development & Limitless Growth Opportunities
If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
Paid Time Off
Employee Assistance Program (EAP)
Commuter and Dependent Care Benefits
What You'll Do:
As the General Manager, you will be the driving force behind daily operations, team leadership, and financial performance. You will be responsible for maintaining our brand standards, guest satisfaction, and a dynamic, high-energy environment while also ensuring profitability and efficiency.
Key Responsibilities: Operations Leadership
Lead and inspire a team of managers and hourly staff to deliver an exceptional guest experience
Uphold THE ONE GROUP's world-class service and hospitality standards
Oversee all restaurant functions, including business strategy, marketing, and risk management
Maintain compliance with corporate policies, food safety standards, and health regulations
Team Development & Staffing
Recruit, hire, and onboard top-tier talent to support a high-performance culture
Coach, train, and mentor team members to drive excellence and career growth
Conduct regular performance evaluations and team-building initiatives
Financial & Business Performance
Monitor sales, labor, and operating costs to maximize profitability
Develop marketing initiatives and networking strategies to increase guest traffic and sales
Set and execute sales forecasts, budget goals, and profitability strategies
Ensure compliance with all financial reporting and cost management standards
What We're Looking For:
8+ years of leadership experience in high-volume, full-service dining (steakhouse or upscale dining preferred)
A proven track record of driving sales, managing budgets, and leading successful teams
Strong business acumen, financial expertise, and decision-making skills
A passion for hospitality, guest engagement, and high-energy environments
Tech-savvy with experience in restaurant POS systems (MICROS, Aloha, OpenTable, etc.)
Ability to thrive in a fast-paced, high-energy restaurant atmosphere
Why THE ONE GROUP is Your Next Career Move
This is more than a job-it's a career opportunity with limitless potential in an expanding global brand. If you're ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!
We use eVerify to confirm U.S. Employment eligibility.
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$47k-89k yearly est. 5d ago
Senior GM, Hydronics & Growth Strategy
Flash Technology, LLC 4.2
Operations manager job in Burr Ridge, IL
A global HVAC solutions company is seeking a Senior General Manager to lead cross-functional teams, drive growth strategy, and manage product lifecycle. Candidates should have over 10 years of leadership experience in the HVAC industry, exceptional management skills, and a strong focus on digital transformation. This role offers a competitive salary range of $185k-245k and a comprehensive benefits package.
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$44k-81k yearly est. 2d ago
Luxury Jewelry Boutique General Manager - Lead & Elevate
Leap, Inc. 4.4
Operations manager job in Chicago, IL
A retail platform company is seeking a General Manager for their Chicago boutique opening in February 2026. The ideal candidate will have over 5 years of luxury retail experience and be passionate about providing an exceptional client experience. Responsibilities include leading the team, managing store operations, and engaging the local community. Strong skills in clienteling, business acumen, and the ability to adapt strategies are essential. The role offers a competitive salary and a dynamic work environment.
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$48k-88k yearly est. 6d ago
General Manager - Chicago T2 Too-HMS Host
Chili's Jobs
Operations manager job in Chicago, IL
General Manager - Chicago T1 B&B-HMS Host
PO Box 66048 Bld 6 O'Hare Field Term 1 Chicago, IL 60666
This location is operated by an independent franchise owner. Benefits may vary by location. When applying, please note that current job availability is found by clicking the link to the franchise specific hiring website.
Role Overview
Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win‑together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for its culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high‑energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.
Responsibilities
Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations
Manage performance of the Management team, including performance evaluations, coaching and accountability
Plan and implement weekly, monthly and yearly financial budgets
Oversee all operations to ensure a great Guest experience
Role model and hold Team Members accountable to operational and quality standards
Foster open communication between Team Members and Management team
Influence Team Member behaviors by championing change and restaurant initiatives
Drive business results by utilizing Chili's systems to effectively control costs
Follow operational systems, such as our Manager Timeline and performing quality Line Checks
Hire, train, retain, and develop Team Members to take on larger roles
Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
Understand and practice safe food handling procedures
Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant
About Us
Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand‑shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.
About You
Dependable team player
Prefers to work in a fast‑paced environment
Great multitasking skills
This Could Be the Start of Something Big.
At Chili's, you may start in one role. But, if you have the right combination of ingredients, there are plenty of places to go. Here's what a possible career path could look like:
Hourly Team Member
Average Pay: $10 - $20 per hour
One‑to‑one mentoring and coaching
Ongoing training
Skill development in hospitality, teamwork, salesmanship and a whole lot more
Salary Range: $45,000 - $60,000
Our training program will help you turn your natural leadership skills into a management role. After you have mastered hourly team member responsibilities, or if you have past leadership experience in a different capacity, your experience will help you prepare for the next level with Chili's and the Assistant Manager role provides:
8‑10 Week Training Program
Area AO (Area of Ownership) Meetings
A wealth of opportunities to hone your business and people skills
Manager
Salary Range: $50,000 - $70,000
After a minimum of six months as an Assistant Manager, you may be ready for your next big move up. As you continue to develop your leadership skills, you may enjoy such growth options as:
Development through the EMERGE program to bring out the best leader in you
Mentoring opportunities through the RISE program
On‑the‑job skill training in schedule writing, budgeting, data analysis, and more
General Manager
Salary Range: $65,000 - $90,000
When you have established your reputation for excellence and have demonstrated the ability to develop others, we'll help you grow into a General Manager role where you may continue your development through:
Participation in the ELEVATE program to strengthen the preparation and support for our new General Managers.
Ongoing training on operational systems, people management, marketing, accounting and more
Possible participation in the LEAD development program designed to further refine your leadership skills
Experience the Joy of Being a ChiliHead.
Our learning and development programs will help you make the most of your unique abilities.
We offer health and wellness benefits, an incredible array of employee discounts and much more.
Address:
PO Box 66048 Bld 6 O'Hare Field Term 1
Chicago, IL 60666
“The best part of my job? I have the privilege of leading and inspiring an amazing team of smart, energetic, passionate people.”
- Manager
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$65k-90k yearly 4d ago
Assistant Store Manager - Chicago, Rush Street
Rails 3.8
Operations manager job in Chicago, IL
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
The role of the Assistant Store Manager is to support the Store Manager by leading the store team to meet and exceed all sales and operational goals and ensure KPI's are achieved. In addition, this fashion inclined individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients and partners within their city. This managerial role will act as a key functional support leader in the daily business operations of the store, including training and supervising employees, managing inventory levels and driving for results.
The Assistant Store Manager reports to the Store Manager
Responsibilities:
Strategic:
Ensure floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
Support the execution of business plans to accelerate the business forward and remedy opportunities
Culture:
Be an ambassador to the brand and promote the culture of Rails internally and externally
Ensure store atmosphere upholds the image of the brand
Client Centric:
Ensure acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
Solution oriented approach to finding resolutions to customer service issues
Marketing & Community:
Create and bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Build a local network of tastemakers, stylists, marketing, business partners who have an impact on local that will promote brand and build client loyalty and retention
Team Leadership:
Support a positive work environment with teams and throughout store network including cross functional partners
Attract, retain talent from outside of the store
Continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
Support performance management initiatives with store teams
Attend and lead store meetings as required by the business (Store Level and Corporate)
Ensure that work schedules are aligned with store goals
Ability to manage and resolve conflict in the workplace
Visuals:
Ensure the image of the store is in line with corporate standards and store team is upholding these standards
Support VM of the store is completed in accordance with VM guidelines
Operations:
Ensure all inventory initiatives are completed including receiving, return to warehouse, transfers, regular cycle counts, inventory reconciliation, and processing are completed in accordance to company guidelines as required
Ensure the completion of merchandise receipts and transfer requests
Protect all company assets including cash handling, inventory, expenses etc.
Manage Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
Ensure that all the processes are being completed in compliance with legal, safety, and internal procedures
Partner with cross functional partners as necessary including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management to maintain and accelerate the business forward
Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
At least 2+ years of experience in a retail managerial position
Fashion enthusiasts and retail experience within women's and men's apparel preferred
Ability to effectively create, manage and adhere to deadlines
Familiar with key retail performance indicators
Adaptable, a sense of openness, active listener, and compassionate
Advanced organizational skills, writing and communication skills
Expertise in Microsoft Office 365 Suite
Comfortable and savvy with computer technology, including PC and iOS devices
Travel approximately 10% of the time
Ability to climb ladders
Ability to lift 25+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
$37k-46k yearly est. 3d ago
Store Manager
Mango 3.4
Operations manager job in Schaumburg, IL
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
We're excited to announce the opening of our new store at Woodfield Mall in Schaumburg, Illinois, this January, and we're looking for a dynamic Store Manager to lead the launch.
If you're passionate about fashion and ready to take ownership of one of the most exciting store openings in the U.S. market, we'd love to hear from you.
Reporting to the Regional Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant.
Key Responsibilities:
To ensure an excellent level of customer service is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
Join our team! Help us to reach our goal: to be present in every city in the world.
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses.
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you!
$25k-40k yearly est. 5d ago
Gym GM - Lead, Grow Revenue & Member Experience
Retrofitness, LLC 3.4
Operations manager job in Chicago, IL
A leading fitness brand in Chicago is seeking a General Manager to ensure high-quality service and manage a dynamic team. The role requires over 4 years in gym management and proficiency in gym management software. Responsibilities include achieving financial targets and driving multiple revenue streams such as memberships and personal training. This position offers competitive salary and commission based on performance. Join us to be part of a growing fitness community!
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How much does an operations manager earn in Brookfield, IL?
The average operations manager in Brookfield, IL earns between $50,000 and $127,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.
Average operations manager salary in Brookfield, IL
$80,000
What are the biggest employers of Operations Managers in Brookfield, IL?
The biggest employers of Operations Managers in Brookfield, IL are: