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Operations Supervisor/Leader
Geico 4.1
Operations manager job in Tampa, FL
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Are you a dynamic leader with a passion for empowering teams and driving results? GEICO is seeking a forward-thinking and motivated Operations Leader / Supervisor to join our management team. This role offers the opportunity to lead and develop associates in our growing Sales organization. If you have at least two years' supervisory experience managing teams and a commitment to delivering exceptional customer experiences, we want to hear from you! Success in this role is built on the foundation of GEICO's core leadership behaviors: Ownership: You take responsibility for outcomes in all scenarios. Adaptability: You navigate dynamic environments with creativity and resilience. Leading People: You empower individuals and teams to achieve their best. Collaboration: You build and strengthen partnerships across organizational lines. Driving Value: You use data-driven insights to align actions with strategic goals. What You'll Do: Lead, mentor, and inspire a team of associates to deliver exceptional service that delights our customers and builds their trust. Leverage your prior leadership expertise to guide team members in resolving complex customer inquiries and claims. Personalize your leadership approach to develop team members' skills, fostering their growth and ensuring they consistently exceed customer expectations. Monitor and evaluate team performance using key performance indicators (KPIs) to enhance efficiency, customer satisfaction, and retention. Hold your team accountable for achieving results, maintaining compliance with insurance regulations, and delivering outstanding service. Address escalated customer concerns with professionalism and empathy, modeling GEICO's dedication to service excellence. Collaborate with leadership and cross-functional teams to identify and implement process improvements that enhance the customer experience. Serve as a resource for team members on insurance-related questions, providing mentorship and training to build their industry knowledge. What We're Looking For: Bachelor's or Associate's degree with 2+ years of supervisory experience or a minimum of 4 years of supervisory experience in lieu of a degree (high school diploma or equivalent required). Experience successfully managing teams in insurance, financial services, call center, retail or other industries. Ability to obtain and/or maintain an active Property & Casualty Insurance License or Personal Insurance License (required). Proven ability to motivate, inspire, and develop high-performing teams in a customer-centric environment. Strong results orientation, with a history of meeting or exceeding performance goals. Excellent interpersonal and communication skills, with the ability to adapt leadership styles to diverse individuals and situations. Ability to analyze data and metrics to inform decision-making and improve customer outcomes. Collaborative mindset with a commitment to fostering a culture of inclusivity and excellence. Why Join GEICO? Meaningful Impact: Make a real difference by resolving issues and enhancing customer satisfaction. Inclusive Culture: Join a company that values diversity, collaboration, and innovation. Workplace Flexibility: Benefit from a hybrid work model-80% in-office, 20% remote after training-and enjoy the GEICO Flex Program, allowing for additional flexibility throughout the year. Professional Growth: Access GEICO's industry-leading training programs and development opportunities: Licensing and continuing education at no cost to you. Leadership development programs and hundreds of eLearning courses to enhance your skills. Additional Perks: Health & Wellness: Comprehensive healthcare and well-being support available on Day 1. 401(k) Match: From day one, you'll be automatically enrolled in our 401(k) plan with a 6% pre-tax contribution. We match 100% of your contributions, up to 6% of your eligible earnings, with employer contributions added to your account each paycheck and vesting immediately. Increased Earnings Potential: Pay Transparency: The starting salary for this position is between $72,000 and $96,000 annually Incentives and Recognition - Corporate wide bonus programs are in place to reward top performers. #geico300 At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
$34k-41k yearly est. Auto-Apply 5d ago
MANAGER, OPERATIONAL EXCELLENCE
Crown Cork & Seal USA, Inc.
Operations manager job in Tampa, FL
CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture, and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 39 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring the best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated, and driven individuals. Job Accountabilities This position will work to identify high value project opportunities within the CAPP division, build cross functional project teams, and execute results-driven rapid Kaizen events. The incumbent will develop and prepare materials for use in the events, coordinate with plant management and participants, lead instruction on the use of process improvement tools, facilitate team decisions, manage team work, resolve team conflict, assist in the development of implementation action plans, and conduct follow-up activities through audits and process monitoring. Primary focus for the position will be in driving value through teams throughout our manufacturing sites, however can support all other areas of the business as demand dictates. Key Priorities: Annual CI Strategy: Develop and execute a comprehensive CI strategy that aligns with the Division goals and objectives. Lead the CI Steering team in execution of the annual CI strategy. Collaborate with plant leaders to ensure improvements are successfully implemented and sustained. Analyze and Improve Processes: Collaborate with plant leaders to identify inefficiencies in organizational workflows and develop solutions that drive operational improvement to meet key performance commitments. Implement Lean Methodologies: Utilize CI tools, methodologies, and techniques like Process / Value Stream Mapping, Root Cause Analysis, Hoshin Kanri, 5S, TPM, Kata, Kanban, Poka Yoke, Gemba and Kaizen to reduce divisional waste/cost and improve manufacturing efficiency. Lead and Facilitate Training: Develop and provide training with a focus on practical shop floor applications to plant teams on operational excellence principles, methodologies, and tools to drive improvement in business operations. Develop and mentor a team of CI Champions in each plant to drive organizational improvement effectiveness. Standardized learning materials and enable ease of accessibility. Collaborate with Cross-Functional Teams: Collaborate and align CAPP functions and plants to achieve business directives to ensure the successful implementation of continuous improvement initiatives. Partner with plant resources to establish a community of best practices that are implemented across the division. Measure and Track Performance: Establish and monitor key performance indicators (KPIs) to measure the effectiveness of C.I. initiatives and identify areas for further improvement. Leverage leading indicator metrics to proactively manage outcomes. Develop and Implement Standard Work: Establish standardized procedures to ensure consistency and quality in operations. Develop computer systems that minimize organizational waste and support standardization. Create and maintain an accessible repository for safety/ Lean / CI tools and all related information. Manage CI Projects: Lead and manage CI projects from conception to completion, ensuring alignment with business goals and objectives. Provide organizational guidance for projects, selection, tool utilization and management strategy to reduce waste, improve efficiencies, and reduce lead time. Promote CI Culture: Champion, encourage and support a culture of continuous improvement within the organization. Travel to various CAPP plants approximately 75% each month. Position Requirements: Strong knowledge of CI principles, methodologies, and tools. Proven track record of successfully leading and managing cross-functional CI projects. Strong project management and organizational skills. Strong change management skills and demonstrated experience building a CI culture. Excellent problem solving, analytical, and communication skills. Ability to influence and lead cross-functional teams in a matrix environment. Ability to lead, motivate, and coach teams. Strong bias for action. Self-Determined - Continuously searching for knowledge and improving methods. Possess excellent communication skills (written and verbal)
$67k-95k yearly est. 1d ago
Executive Operational Planning Manager
USAA 4.7
Operations manager job in Tampa, FL
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Executive Operational Planning Manager, you will provide support to the Tampa, Florida office General Manager through the prioritization and coordination of key deliverables and activities that get results. You will assist in the development and implementation of strategic and operational plans in support of the Tampa regional campus, and act as a liaison between the General Manager and business leaders both locally and with key partners across the association. You will also assist in being responsible for resource allocation and budget management, ensuring operations are conducted within financial constraints. Providing moderate communications support to the General Manager for internal and external partners, monthly business meetings, events, and compliance requirements, you will demonstrate the ability to work with and influence executive leaders through relationship building, operational efficiency, and fostering a positive work culture. Furthermore, you will possess the ability to adapt quickly to unforeseen challenges and changes. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in USAA's Tampa, FL office located at 17200 Commerce Park Blvd, Tampa, FL 33647. Relocation assistance is not available for this position. What you'll do: Facilitates tactical and operational planning and implementation processes to assure that management is knowledgeable of process, goals, objectives and strategies. Monitors, coordinates, documents, and communicates progress toward achievement of business goals, objectives, strategies and action plan results. Evaluates the relevance of messages for intended audience and ensures consistency and accuracy. Provides advice and mentorship and negotiates approval of communication materials with executive management and subject-matter experts prior to securing final approval from senior executive or Executive Council member. Ensures deliverables meet established standards of appearance and content and that all logistical requirements are satisfied. Responsible for the development, coordination and timely submission of relevant, broader level EC and Board/Council/Committee driven requirements. Provides oversight and support to project teams in development and implementation of departmental employee events and business conferences. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of project/program management experience supporting senior level executives, corporate event planning and/or handling executive level communications. Ability to build positive relationships and to work with all levels within the organization. Experience developing executive level briefings in support of the Executive Council, CEO and Board of Director deliverables. Demonstrated capability to navigate in a fast-paced environment and prioritize tasks with complicated deadlines. Demonstrated ability to handle confidential information. Ability to interact and collaborate positively with executive leadership and communicate concepts clearly. Advanced knowledge of Microsoft Office Suite to include: Word, Excel and PowerPoint. What sets you apart: 2+ years in a business operations management, with a consistent track record of successfully leading people, operational functions and implementing strategic initiatives. Proven experience in leading, motivating, and developing teams to achieve organizational objectives, including encouraging a collaborative environment, empowering staff, and effective delegation. Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$93.8k-179.2k yearly Auto-Apply 1d ago
Service & Culture Manager
Ford's Garage
Operations manager job in Saint Petersburg, FL
Ready to quit your day job and jump into the restaurant industry with us? We're not your average restaurant, and we don't want your average Restaurant Manager, better known as a Hospitality Captain. Are you ready to have fun while building your career? We dont believe in the dull and mundane in fact, we adamantly reject it! MINIMUM QUALIFICATIONS (with or without accommodation) High School Diploma or High School equivalency required. Bachelors Degree preferred. Must possess or be able to obtain a valid Manager food safety certification or any other food/alcohol certification, as required by state law Able to stand for 10 hours and lift at least 50 pounds Good hearing for safety and accurate communication Must be able to read, write and speak in English Must have reliable transportation RESPONSIBILITIES AND DUTIES Being strong brand stewards and ensuring each guest receives excellent service by leading and modeling our 1-4-7 philosophy. Developing a strong and motivated team through recruitment, communication and training plans. Identify strategies to retain and develop the best Team Members. Leading Team Members through coaching, discipline and adherence to the brand standards Executing positive financial results, including but not limited to meeting sales goal and optimizing P&L. Ensuring that restaurant facilities are consistently meeting brand standards. Being aware of and abiding by food safety practices and liquor service laws, including not overserving guests or serving underage Guests. Ensuring compliance with all labor regulations. Unique Benefits: Work alongside, learn and grow from fellow GOATs. Whatever your goals are in life, our goal is to make you more prepared to get there. When we win, you win! Performance-based bonus opportunities available Become a part of a culture that creates connections between iconic brands and guests. Join the fun and ONE TEAM culture that makes us great! We have a bunch of fun brands, and this role will give you discounts to eat at all of them. You also get a discount on our retail! We use innovative technology for easy scheduling. We have an open door policy because your voice always matters. Refer a friendget paid for bringing on another GOAT. Need medical insurance? Offered to all full-time team members. Set your future up for success with our 401K program. Get rewarded for working with us! Exclusive partnership discounts for theme parks, concerts, hotels and online shopping.
$41k-71k yearly est. 1d ago
Director of Practice Operations
Southern Orthodontic Partners
Operations manager job in Riverview, FL
Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations. What You'll Do: Lead day-to-day operations, including hiring, onboarding, scheduling, financial performance, and clinical support functions. Delegate responsibilities to front-line leaders (Clinical and Admin Leaders) and foster a culture of accountability and collaboration. Partner with other SOP leaders and doctors to identify opportunities to streamline processes and scale operations. Monitor and improve patient experience, satisfaction, and overall operational performance. Coach, mentor, and develop team leaders to ensure high performance across locations. Use data and metrics to drive decisions and process improvements. Maintain focus on high-impact initiatives while keeping daily operations running smoothly. Who You Are: A strategic and operational leader with strong problem-solving skills. Experienced in practice workflows, scheduling, and optimizing patient experience. Financially savvy, comfortable managing P&L and key operational metrics. Excellent communicator with high EQ, able to influence at all levels. Adaptable, collaborative, and proactive in identifying opportunities for improvement. Passionate about coaching and empowering teams to take ownership and grow professionally. Minimum Requirements: Bachelor's degree in business, Healthcare Administration, or related field preferred, or equivalent work experience 2+ years of people management experience (giving/receiving feedback, managing team results, setting objectives, motivating, coaching) 4+ years of relevant work experience Flexible schedule Valid driver's license Preferred Requirements: 2-3 years of experience in the dental industry, preferably orthodontics Familiarity with orthodontic practice management systems
$60k-108k yearly est. 2d ago
Store Manager, Tampa
Zimmermann
Operations manager job in Tampa, FL
This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991. Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal. While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East. Position Purpose An exciting opportunity exists for a Store Manager to join our incredible Hyde Park Tampa team. The Store Manager will lead a team of passionate brand ambassadors whilst embodying the ZIMMERMANN brand: bringing optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision. Role Responsibilities To consistently provide strong leadership, lead by example and present as a role model for all team members. Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience. To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge. Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline. Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision. To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude. To identify the succession plan required to develop strong career paths for all team members in collaboration with Line Manager. Providing consistent feedback for the team's development and training and following company guidelines when team member performance does not meet expectations. To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive. Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure. To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures. Effectively managing store rostering including timesheet management and roster creation. About you Proven experience in a similar leadership / management role in luxury retail. Excellent organisation skills and high attention to detail. Passion for the brand and Fashion retail industry Strong communication skills and the ability to build strong, genuine relationships with team members and clientele. Desire for a long-term and fulfilling career journey. Why join our team? Bespoke career development plans and access to strong mentors and industry leaders. Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally. Competitive package, seasonal uniforming and team member discount Be part of a responsible fashion house with a focus in leading in sustainability Compensation Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure. Although the salary range is a genuine estimate of the pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided. At Zimmermann, we are committed to recognizing and rewarding excellence. Our Store Manager bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. You'll have the opportunity to earn a bonus based on the achievement of store goals each month, allowing you to increase your earnings by meeting and exceeding targets. Diversity Statement Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
$35k-55k yearly est. 5d ago
Part Time Associate Manager
TUMI 4.5
Operations manager job in Tampa, FL
Your role at Tumi: As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand. Key Responsibilities: Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture. Leadership and Initiative: Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. Take pride in work and strive for excellence. Take responsibility for performance and complete all assigned tasks and meet deadlines. People Development: Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development. Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team. Communication and Relationship Building: Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. Demonstrate ethical conduct when completing job duties. Promote the organization's business goals and adapt flexibly to change. Ability to remain calm and deescalate situations. Collaborate effectively with team. Compliance: Manage personal timecards to ensure payroll accuracy. Maintain Tumi University Training. Adhere to all company policies and procedures. Visual Merchandising/Client Experience: Ensure the store follows the visual guidelines and directives. Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience. Qualifications: Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment. Value a collaborative environment and have an openness to feedback. The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties. Have strong sales and client experience, preferably in the luxury market. Can demonstrate proven success in meeting sales goals and achieving KPI's. Flexible availability to work nights, weekends, mornings, and holidays as needed. Have a strong sense of integrity and an ability to lead by example. Have strong time management skills.
$18k-23k yearly est. 3d ago
R-170769 Patient Support Program Operations Supervisor
Amgen 4.8
Operations manager job in Tampa, FL
Additional Information All your information will be kept confidential according to EEO guidelines.
$102k-134k yearly est. 11h ago
Director of Operations - Whiskey Joe's
Specialty Restaurants Corporation 3.5
Operations manager job in Tampa, FL
The Whiskey Joe's Team is growing! Whiskey Joe's has shared its unique waterfront dining experience at our various locations in Florida since 1985. We are able to provide a one-of-a-kind beachfront experience with the help of amazing team members like yourself that believe in delivering a 5-star experience to our fellow team members, guests, partners and community. The Whiskey Joe's team is high energy and is a naturally fast-paced environment. From serving our guests vibrant hand-crafted cocktails at the bar to over-the-top appetizers on the beach; to hosting special events for any celebration in our tiki-bar or event pavilion; to ensuring every day that ends in “Y” is a celebration... We assure you there is a never a dull moment at Whiskey Joe's! Top-notch Benefits: Competitive salary Quarterly bonus Benefits including vacation pay, medical, dental and vision insurance Lifestyle Spending Account, this benefit supports you and your family in numerous ways such as through gym memberships, child care, groceries, student loans & more! Company dining package with allotted spending amount each month Variety of Supplemental Benefit Plans for life's unknowns 401k with annual employer match after 12 months (ER match 25% of the first 5% contribution) Employer paid life Insurance throughout the length of employment Paid/Floating holidays for 5 major holidays Education Assistance Program (EdAP) for hospitality related education growth Employee Assistance Program (EAP) to assist with work life balance Management Referral Program with up to a $4,000 payout for qualifying management positions Pay: $110000 - $140000 / year plus bonus Company Overview: Join a dynamic team at Whiskey Joe's, a premier destination for food, drinks, and entertainment in Tampa, FL. As a multi-unit establishment, Whiskey Joe's offers an unparalleled experience with its waterfront locations, delicious cuisine, and vibrant atmosphere. We are seeking a dedicated Director of Operations to lead our team and drive the success of our multiple locations. Position Overview: As the Director of Operations, you will be responsible for overseeing the day-to-day operations of our multi-unit Whiskey Joe's locations in Tampa, FL and surrounding areas. You will play a crucial role in ensuring exceptional guest experiences, maintaining operational excellence, and driving revenue growth across all units. The ideal candidate will have a proven track record in restaurant management, exceptional leadership skills, and a passion for delivering top-notch hospitality. Key Responsibilities: Provide strategic leadership and direction to ensure the financial success of Whiskey Joe's. Oversee the operational performance of each unit, including but not limited to, guest satisfaction, food quality, cleanliness, culture, and financial performance. Develop and implement standard operating procedures (SOPs) to maintain consistency and efficiency across all locations. Recruit, train, and mentor management teams and staff members to uphold Whiskey Joe's standards of excellence. Monitor key performance indicators (KPIs) and financial metrics to identify areas for improvement and implement corrective actions as needed. Foster a positive work environment that promotes teamwork, accountability, and employee engagement. Collaborate with the executive team to develop and execute strategic initiatives aimed at driving revenue growth and expanding the Whiskey Joe's brand. Ensure compliance with all local, state, and federal regulations pertaining to food safety, sanitation, and labor laws. Qualifications: Minimum of 6 years of progressive experience in restaurant management (at least 3 of which were at GM level), with at least 2 years in a multi-unit leadership role overseeing a minimum of 30MM in combined annual revenue. Strong business acumen with the ability to analyze financial statements, budgets, and operational data. Excellent communication, interpersonal, and problem-solving skills. Proven track record of effectively leading and developing high-performing teams. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. Knowledge of the Tampa hospitality market and local regulations is a plus. Flexibility to work evenings, weekends, and holidays as needed. Join us at Whiskey Joe's and be part of a team that is passionate about delivering exceptional experiences to our guests. If you are a results-oriented leader with a love for the hospitality industry, we want to hear from you! Disclaimer The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law. Specialty Restaurants Corporation maintains a drug free workplace. All job offers are contingent upon successfully passing pre-employment background check.
$110k-140k yearly 20d ago
Operations Director at COCOS CRUSH BAR
Cocos Crush Bar
Operations manager job in Clearwater, FL
Job Description Cocos Crush Bar in Clearwater Beach, FL is looking for one operations director to join our 30 person strong team with growing locations. We are located on 317 Coronado Drive. Our ideal candidate is a self-starter, ambitious, and reliable. Responsibilities Managing managers to ensure deliverables are produced in a timely and cost effective manner Ensuring standards for product quality, equipment, and operator performance are maintained and that cost-effective technology is used to maximize production; ensuring fixed assets are preserved; initiating recommendations on purchases of new equipment and improvements Developing, monitoring, and reporting on operating costs within functional areas; alerting management of cost and labor over run; recommending and implementing solutions to problems related to same Ensuring deliverables are made according to needs, specifications, and quality standards Advising managers on labor issues including safety, security, employee relations, scheduling, training, grievances, and the like; ensuring managers and supervisors comply with company policies and administering practices in fair and equitable manner Managing effectively budget and controls expenses Hiring, training, developing, and appraising staff effectively; taking corrective action as necessary on a timely basis and in accordance with company policies Keeping up-to-date on information and technology affecting functional area(s) to increase innovation and ensure compliance Performing other work-related duties as assigned Qualifications Bachelor's degree in preferred but not required 10 or more years of industry experience Knowledge of industry, human resources laws and regulations, and employee relations skills Must be proficient on Microsoft Word, basic computer skills and understand of POS systems Ability to complete work in a timely, accurate, and thorough manner and to be conscientious about projects Effective verbal and written communication skills with superiors, colleagues, and individuals inside and outside the Company Ability to exhibit a professional manner in dealing with others and works to maintain constructive working relationships We are looking forward to hearing from you.
$60k-109k yearly est. 30d ago
Associate Center Operations Director - Manatee County /Pinellas County - Various Locations
Chenmed
Operations manager job in Largo, FL
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met.Job Description ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required PAY RANGE: $81,202 - $116,002 Salary EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
$81.2k-116k yearly Auto-Apply 60d+ ago
Regional Director of Operations- North Florida
Thrive Pet Healthcare
Operations manager job in Largo, FL
at Thrive Pet Healthcare *Ideal candidate will live in or be willing to relocate to Tampa, FL * The Director of Regional Operations- North Florida will support one or more geographic markets (“ecosystem”) of Thrive Pet Healthcare hospitals and will strive to identify synergies and foster alignment/collaboration across all the veterinary hospitals within the ecosystem(s). Ecosystems include all Thrive Pet Healthcare market segments including affordable care and general practice (GP), multispecialty/specialty, and boutique specialty. Reporting to the VP of Operations, the Director of Regional Operations- North Florida also will work with the group's integration manager(s) to on-board new practices, help develop short- and long-term objectives for new onboarding practices and help make the transition as smooth as possible. The role of Director or Regional Operations- North Florida requires frequent and consistent visits to hospital sites - managing hospital leadership, teams, individuals, and clinical performance within the four walls of the hospitals within the ecosystem(s). The job responsibilities of the Director or Regional Operations- North Florida can be grouped into four categories and their principal accountabilities; inclusive but not limited to the below: People, Team, and Hospital Culture: Build relationships with all members of the ecosystem and local hospital teams to promote and support a positive team culture. Mentor, coach, and establish expectations with the ecosystem's hospital leadership teams (including recommendations for staff training and development). Collaborate with People Operations to align strategy in recruiting, retention, learning, and change management (and all human resource-related aspects). Execute team-focused hospital visits that allow staff members to share feedback and concerns. Active participation and collaboration in all Thrive Pet Healthcare support office-driven initiatives. Experience Management (Client Experience, Marketing & Client Relations): The Client and Patient Experience Engage with hospital teams to gain a strong knowledge of the local market. Support the marketing department in developing a marketing strategy targeted at the ecosystem and hospital needs and demands. Support the promotion of the Thrive Pet Healthcare membership plan(s) within the ecosystem. The Hospital Experience Create a positive experience throughout all client and patient touchpoints throughout the ecosystem. Ensure the entire facility is maintained to provide a clean and safe environment for hospital staff, clients, and patients within the ecosystem. Fiscal Management: Collaborate with area or regional VP and local hospital teams to develop and maintain financial growth strategies and budgets for all hospitals within the ecosystem. Continuously monitor and ensure key performance indicators (KPIs) are within benchmarks and/or strategize upon improvement plans. Support Thrive Pet Healthcare to drive financial health and sustainability. Operational Excellence: Develop, support, and maintain the ecosystem and hospital strategic planning efforts. Advocate and support medical excellence by focusing on key doctor metrics and engaging the local leadership team to review the quality, efficiency, and effectiveness of the administrative, technical, and medical staff. Develop proficiency in hospitals' electronic medical records and human resource e-tool (Workday) to guide efficiency and workflow optimization. Ensure hospitals' compliance with all (support office, local, and federal) policies, procedures, and regulations. Desired Competencies: Must be flexible to accommodate the needs of each hospital and capable of and willing to work the hours and times necessary to accomplish the required responsibilities to support the successful growth of each hospital. Approachable and available to hospital leadership teams and regional support teams. Ability to hold team members accountable to commitments, tasks, and responsibilities. Create a clear meeting cadence with hospital teams and able to navigate complex situations. Able to employ both high-level strategic vision as well as apply granular tactics to optimize outcomes within the ecosystem. Must maintain a growth mindset and translate vision and strategic thinking into measurable action. Proactive, not reactive, and able to assess trends with a solution-oriented mindset. Well-developed interpersonal skills, skilled and open communicator. Passion for pets and their health and well-being. Frequent travel required to be in hospitals on a determined (with VP) cadence. Able to manage individual relationships within hospital teams and relationships of individuals and hospitals across the ecosystem(s). Primary face/representative of Thrive Pet Healthcare and a key influencer of the hospital in the spirit the Thrive Pet Healthcare's mission, vision, and values. Strong business acumen including the ability to analyze components of hospital P&L to determine opportunities for financial growth and manage to a budget. Education and Experience: DVM or bachelor's degree in business, operations management (or equivalent) 3 years of experience in multi-unit veterinary operations management with multi-specialty and emergency care is preferred. Veterinary GP and Emergency and Multi- Specialty background is a preferred Certified Veterinary Practice Manager (CVPM) certification is a plus (but not required) Compensation is negotiable based on credentials and experience. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.
$75k-125k yearly est. Auto-Apply 52d ago
Compliance and Ops Risk Test Lead - Vice President
Jpmorganchase 4.8
Operations manager job in Tampa, FL
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers, and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Vice President on the Specialized Testing Team within the Compliance, Conduct and Operational Risk (CCOR) organization, you will be responsible for the execution of related testing activities, ensuring proper risk mitigation is in place for market abuse, market manipulation, insider trading, or financial crimes related activities You will partner closely with CCOR Officers and business stakeholders globally to ensure activities are completed in a timely and thorough manner. Additionally, you will report into the North America CCOR Specialized Testing Manager. CCOR Testing is a risk-based, point-in-time evaluation of the design adequacy and execution effectiveness of controls and the output of business processes. Leveraging both manual and automated testing methods, you will complete activities that represent an independent assessment of the first line of defense's compliance with laws and regulations, as well as internal policies, standards, and procedures. Job Responsibilities Research, plan, and lead detailed reviews, in accordance with the CCOR Testing Program and within required testing timeframes; Prepare clear, concise, and organized work papers to document and support work performed, and conclusions reached; Acquire and analyze data from multiple sources and systems to reach and support conclusions; Identify potential, or actual weaknesses, in controls, processes, and procedures; Write test reports that effectively communicate testing objectives, processes, methodologies, and results to senior management, business control managers, and other relevant functions; Communicate status of ongoing reviews to relevant Business, CCOR Officers, and Technology partners while conducting detailed evaluations of i) internal controls, ii) policies, iii) procedures, and iv) processes that mitigate risks and reasonably ensure adherence to applicable regulations, legal obligations, and business requirements; Validate previously identified issues to confirm they were effectively remediated. Partner with Testing teams in in other regions to ensure global testing consistency and promote adherence to testing standards and requirements; Document information relating to testing reviews completed, issues identified, outstanding action plans and progress against plan; Produce clear, well thought through reporting/presentation decks for internal CCOR stakeholders and, Participate in special projects to enhance CCOR Testing processes and practices. Required qualifications, capabilities and skills 7+ years of experience in leading and managing complex testing initiatives within a financial institution or similar industry. Proven track record in developing and implementing comprehensive testing strategies that align with regulatory requirements and firm policies. Understanding of control frameworks plus risk assessment analysis. Bachelor's degree required. Experienced business writer with proven ability to provide clear and concise descriptions of work performed and conclusions reached. Detail-oriented, robust analytical, investigative and problem-solving skills. Flexible to changing business priorities and ability to multitask in a constantly changing environment. Ability to work both independently and collaboratively within a team environment. Ability to manage multiple assignments simultaneously with minimal supervision. Strong interpersonal, communication, and organizational skills. Ability to interact with all levels of personnel within the corporate framework. Preferred qualifications, capabilities, and skills 3+ years of experience in a Trade Surveillance or Global Financial Crimes Compliance testing role.
$107k-141k yearly est. Auto-Apply 1d ago
Operations Director
The Sports Facilities Companies
Operations manager job in Pinellas Park, FL
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. OPERATIONS DIRECTOR - Sprowls Horizon Sports ParkSports Facilities Management, LLC LOCATION: Pinellas Park, FL DEPARTMENT: OPERATIONSREPORTS TO: GENERAL MANAGERSTATUS: FULL-TIME (EXEMPT) ABOUT THE COMPANY: Sprowls Horizon Sports Park is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Pinellas Park, FL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Sprowls Horizon Sports Park is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Operations Director will be responsible for the overall management of events. This position provides direction, training and development opportunities to front-line managers and part-time staff during events. The Director will work closely with outside event owners, other leaders and the Finance Manager in order to successfully accomplish these responsibilities. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: Oversees front-line managers/supervisors to ensure compliance with SFM Policies and additional applicable laws Participates in planning/strategic meetings Oversees effective communications with event owners pre and post event Oversees the administration and high level of detail required in the organization of events Assists with labor law compliance and adherence To be on-site at events and take responsibility for the various aspects of managing personnel and production Assist General Manage in negotiating and produces contracts for relevant vendors building a good working relationship Builds an overall understanding of the events in the company portfolio, their operational aims and their revenue streams Closes liaison and communication with other departments within the events team including marketing and sales Ensures all health & safety, quality control, expense management, security, procedures, and, facility maintenance Oversees proper cash handling procedures Assists sports and tournament manager with proper communication with the venues from contracts and dates to all onsite logistics Ensures events comply with safety regulations Assist General Manager in hiring, training, and support of all operations personnel (staff, interns, volunteers) Creates and monitors operations team schedule Assist the General Manager in developing and managing budgets and exercises control in expense management and facility maintenance Analyze event performance and prepare metrics presentation Promotes company culture and expectations to staff Ensures staff is adequately prepared for the event Works with General Manager and Finance Manager to develop KPI reports Contributes to Facility Business Plan and execution Gives operational approval for event set-up Oversees proper reporting of inventory Serves as MOD on nights and weekends All additional tasks assigned by management MINIMUM QUALIFICATIONS: Bachelor's degree in management, sports management, business or related field with 5-7 years experience in a leadership role in operational management and/or event management Food service and food service management experience preferred Must have excellent interpersonal, project management and problem-solving skills Must be a team player Must have excellent verbal and written communication skills Must have excellent computer skills, including Word, Excel, PowerPoint, etc. Must be able to work flexible schedules including weekends, nights, and holidays Must be willing to obtain CPR certifications Well organized, efficient, flexible, and able to meet deadlines Able to cope with many tasks at once and work to tight schedules WORKING CONDITIONS AND PHYSICAL DEMANDS: Must be able to lift 50 pounds waist high May be required to sit or stand for extended periods of time in various conditions Limited travel may be required Weekends, nights and holidays required
$60k-108k yearly est. 4d ago
Director of Revenue Operations
Loop Ai
Operations manager job in Tampa, FL
Job DescriptionCompany Overview:Loop is building the enterprise co-pilot for restaurants, starting with delivery. Over the last 3 years, delivery & digital ordering grew 10x into a major source of restaurant's revenue, throwing up fundamental operational and financial challenges. With Loop, restaurants can view their P&L in real time, automate closing books, improve order accuracy, diagnose poor performance and empower their teams with feedback. Job Summary: We are seeking a strategic and hands-on Director of Revenue Operations to align and streamline our sales, marketing, and customer success functions. This leader will own our revenue technology stack, drive data-driven decision-making, and implement scalable processes that accelerate revenue growth and maximize profitability. You will serve as a key partner to executive leadership and go-to-market (GTM) teams, translating high-level business objectives into operational strategies and execution plans. Key Responsibilities: Strategic Leadership: Develop and execute the comprehensive RevOps strategy, ensuring alignment across all revenue-generating departments. Process Optimization:Design, implement, and continuously improve end-to-end revenue processes, including lead management, pipeline management, forecasting, and account handoffs. Systems and Technology Management: Own, evaluate, and optimize the GTM technology stack (e.g., CRM, marketing automation, sales enablement), ensuring seamless integration and data flow. Data, Analytics, and Forecasting: Define and track key performance indicators (KPIs), build comprehensive reporting and dashboards, and deliver actionable insights to drive strategic decisions. Lead the revenue forecasting and planning processes to ensure accuracy. Cross-Functional Collaboration: Partner with senior leaders across Sales, Marketing, Customer Success, and Finance to ensure operational alignment and facilitate effective communication. Sales Enablement: Support the creation and maintenance of sales enablement resources, playbooks, and training programs to increase GTM team productivity. Change Management: Drive adoption of new processes and tools through effective communication, training, and stakeholder management. Qualifications: 5+ years of progressive experience in revenue operations, sales operations, or a similar strategic operational role, with at least 2+ years in a leadership capacity. Proven track record of success in a B2B SaaS environment, with experience scaling operations during periods of high growth. Advanced proficiency with CRM systems (e.g., Salesforce, HubSpot), marketing automation platforms (e.g., Marketo), and BI tools (e.g., Tableau, Looker). Exceptional analytical, problem-solving, and strategic thinking skills, with the ability to translate complex data into clear recommendations. Excellent leadership, communication, and interpersonal skills, capable of influencing stakeholders at all levels. What You will Get: A team of hardworking tenured Account Executives and SDRs, with demonstrated performance. Massive tech budget. Mentorship from C level revenue leadership. Must haves: Extremely analytical and has a deep focus on building and executing on systems. Ability to build world class systems and processes from the ground up. Processes for weekly reviews, increasing sales team efficiency, sales enablement, and data analysis for the purpose of improving workflows and performance. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$60k-108k yearly est. 28d ago
Pharmacy Operations Regional Manager
Tampa Family Health Centers 4.1
Operations manager job in Tampa, FL
At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change, and we are proud to be recognized as a leader in empathy-driven care. Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community. Position Summary We are seeking a Pharmacy Operations Regional Manager to oversee and optimize pharmacy operations across multiple locations. This role ensures the smooth execution of daily operations, promotes strategies for effective and timely patient care, and provides leadership in supply chain management, pharmacy systems, patient support, and billing practices. The manager will foster collaboration, drive performance improvement, and uphold compliance with all regulatory standards. Essential Responsibilities Contribute to strategic and financial planning for pharmacy operations Develop and support a vision for building dedicated teams and patient relationships Establish performance and quality improvement criteria; conduct routine evaluations of pharmacy performance Develop and implement onboarding and ongoing training programs Provide coaching and guidance to team members to enhance patient experiences Foster a collaborative work environment that promotes teamwork and communication Evaluate and optimize workflows for efficiency and consistency Implement strategies to improve patient experience, medication adherence, and pharmacy goals Ensure compliance with HIPAA, TFHC policies, and state/federal regulations Manage PTO, timecards, attendance, and staffing for Pharmacy Managers Collect, analyze, and disseminate performance data to drive accountability Recommend improvements to information systems and technology for performance tracking Manage patient complaints effectively and implement preventive solutions Maintain clean, organized work environments and adherence to company policies Support TFHC's Mission, Vision, and Values in all aspects of pharmacy operations Qualifications PharmD degree required; Florida Pharmacist license in good standing Current BLS certification MBA, MHA, MPH, or residency in Pharmacy Administration preferred (or equivalent experience) 340B program experience required; certification preferred 5-8 years of healthcare pharmacy leadership experience or ambulatory/pharmacy administration residency Skills & Abilities Experience managing multiple pharmacies; FQHC or hospital experience preferred Strong knowledge of pharmaceutical terminology and calculations Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to navigate and enter data into electronic health records Strong communication, leadership, and problem-solving skills Ability to work effectively with diverse social, economic, and ethnic populations Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well-being and professional growth: Medical, Dental, and Vision Insurance Life and Disability Insurance Generous PTO and 7 paid company holidays 401(k) program with employer contribution after one year Company-paid Malpractice Insurance with Tail Coverage CME Days and professional development support Base salary plus productivity incentives Student Loan Repayment options through NHSC Why Tampa? Ranked among the Top 5 Best Places to Live in Florida, Tampa offers year-round sunshine, world-class beaches, and a vibrant cultural scene. With three professional sports teams, diverse dining, and endless family-friendly activities, Tampa is the perfect place to live, work, and thrive. Join Us If you're ready to embark on a career journey that's more than just a job, apply today and become part of a team that's redefining healthcare in Tampa Bay.
$77k-97k yearly est. Auto-Apply 60d+ ago
Senior Service Operations Manager
Bgis 3.5
Operations manager job in Hudson, FL
BGIS ITS is currently seeking a Senior Service Operations Manager to join the team in Hudson, FL. Join BGIS Integrated Technical Services (ITS) and take your HVAC career to the next level with a company that invests in your growth, well-being, and future. We're hiring a Senior Service Operations Manager in Hudson, FL. be part of a global leader in facility management and make a meaningful impact every day. Why BGIS ITS? At BGIS ITS, we support over 500 U.S.-based technicians (and 7,000 globally) with industry-leading training, resources, and career development. Since joining the BGIS group in 2022, we've redefined excellence in integrated facility management by prioritizing professionalism, care, and continuous improvement. Overview of the role: The Senior Service Operations Manager is accountable for national service coordination, warranty administration, open-job management, cross functional resolutions, and billing operations. The position ensures every completed job is closed properly administratively, billed accurately and timely, and client commitments are met or exceeded. The role drives profitable operations and revenue capture. The Senior Service Operations Manager leads multiple teams positively exemplifying BGIS values. Compensation & Benefits Annual Salary Rate: $110,000 annually Optimizer Annual Incentive Award: 5% Paid Time Off: Start with 48 hours, increasing to 168 hours with tenure Paid Holidays: 7 annually (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas) 401(k) Match: 5% employer contribution Additional Perks: Comprehensive Benefits: Health, life, and disability coverage Corporate Discounts: Exclusive perks through ADP Career Development: Ongoing technical training and certifications Growth Opportunities: Clear paths for advancement and relocation KEY DUTIES & RESPONSIBILITIES People Leadership Build a high-performing culture across service coordination, warranty, open-job management, and billing teams. Create a culture of learning and development with all team members in the service organization. Recruit, train, coach, and mentor team members to deliver exceptional client service and accurate revenue capture. Define performance expectations and provide performance feedback. Recommend professional training and support team member career planning. Communicate company goals, safety standards, policies, and priorities effectively. Complete mid-year and annual performance evaluations along with annual development plan reviews for each direct report on team. Support completion of other key initiatives as assigned. Service Operations and Revenue Management Provide leadership and strategic direction for service coordination, warranty fulfillment, open-job oversight, and national billing operations to maximize revenue, profit, safety performance, and team engagement. Lead billing processes for ITS HVAC business ensuring work across service departments is accurately and promptly invoiced to clients, optimizing revenue capture and cash flow. Direct service coordination activities, serving as primary escalation point for complex client and field issues, warranty claims, and cross-functional follow up requirements. (such as facilitating resolution in service and install transitions) Monitor all open approved jobs, partner with operations for timely completion, remove roadblocks, coordinate parts and labor availability, and verify proper close out for billing. Communicate with field operations, install, and project teams to reach continuous goal of seamless job progression and final hand-off to billing. Review invoice, work orders, job files, and billing packages for accuracy and completeness prior to client submission. Drive Customer Service Level Agreement (SLA) Excellence across service delivery and billing cycles. Analyze operational and billing data (aging open jobs, days sales outstanding, write-offs, completion rates) to identify and execute improvement opportunities. Contribute to financial reviews, forecasting, and budget processes; consistently meeting or exceeding profitability targets. Identify and implement process improvements in service coordination, job closure, and billing workflows. Knowledge & Skills Bachelor's Degree in related field such as business administration or management or equivalent work experience. Minimum experience of 5 years performing job duties in a similar role in sales, customer service or operations management with medium to large teams. Electrical or lighting service industry experience is a plus. Excellent interpersonal, verbal, written and presentation communication abilities. Effective collaborator with multiple departments, internal team members, other leaders, and external clients and vendors. Focus on continuous improvement and high-quality work achieved efficiently. Problem Solving abilities to identify root causes. Proficiency in computer applications including Microsoft Outlook, Excel, Word and PowerPoint. Physical Demands & Work Environment To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship. Cognitive skills required to work in a client facing environment including ability to maintain focus, communicate clearly and concisely, respond quickly to requests, follow established processes and ability to complete tasks within targeted time frame to minimize risk of outages or damage to building and high value equipment. Ability and willingness to travel. Current valid driver's license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement. Visit us online at ******************************** for more information. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state, or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. #LI-JV1
$32k-49k yearly est. Auto-Apply 5d ago
Director, Bank Claims Operation - Claims Reconciliations
USAA 4.7
Operations manager job in Tampa, FL
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director of Bank Claims Operation for Claims Reconciliations, you will provide leadership and oversight of the General Ledger (GL) Reconciliation of function within Bank Claims. This critical function is required to reconcile multiple financial accounts within their assigned SLOs. They will be required to effectively partner across the Bank and the CAO Teams. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. What you'll do: Provides oversight for the end-to-end process of bank disputes and resolutions. Ensures bank dispute operations is efficiently utilizing allocated resources and effective in terms of meeting member, organizational and regulatory requirements. Maintains knowledge of relevant regulatory environment to ensure compliance across areas of responsibility, and identifies, develops, and recommends improvements to Disputes Fraud and Non-Fraud processes and service delivery across all channels. Leads functional projects, programs, and initiatives through successful execution and implementation. Responsible for oversight of budgets and forecasts based upon the approved operational plan and vision. Directs department resources across all units to achieve service and relationship goals, to include internal employees, contractors and offshore third-party vendors. Ensures controls are completed in adherence to guidelines and timelines; may own or assist with the mitigation and closure of internal Issues. Interacts with and responds on a regular basis to both internal and external audit and regulatory examination teams. Builds and manages a high performing team through hiring activities, mentoring, training, coaching, and development of direct reports. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of related experience in bank operations to include program/project management, process improvement, or business analysis. 4 years of operational risk experience in a highly regulatory environment. 3 years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. 3 years of experience working with Federal Regulations as it relates to Fraud and Disputes, specifically knowledge of Regulation E, Regulation Z and/or UDAAP. Strong leadership, motivational, and interpersonal skills. Advanced experience handling customer complaints and disputes related to Deposit or Credit Card accounts. Comprehensive understanding of end-to-end process for Fraud and Non-Fraud Credit Card, Debit Card and Deposit transactional disputes. What sets you apart: Experience with general ledger accounting, financial reporting, and account reconciliations. Experience in a Bank Claims environment supporting GL reconciliation for multiple accounts. Strong understanding of loss and recovery financials within a Bank Claims environment. Strong ability to analyze data, identify discrepancies, and develop effective solutions. Blackline system experience or other large financial reconciliation systems a plus. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450 - $186,210 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$103.5k-186.2k yearly 1d ago
Regional Director of Operations- North Florida
Thrive Pet Healthcare
Operations manager job in Largo, FL
* Ideal candidate will live in or be willing to relocate to Tampa, FL* The Director of Regional Operations- North Florida will support one or more geographic markets ("ecosystem") of Thrive Pet Healthcare hospitals and will strive to identify synergies and foster alignment/collaboration across all the veterinary hospitals within the ecosystem(s). Ecosystems include all Thrive Pet Healthcare market segments including affordable care and general practice (GP), multispecialty/specialty, and boutique specialty. Reporting to the VP of Operations, the Director of Regional Operations- North Florida also will work with the group's integration manager(s) to on-board new practices, help develop short- and long-term objectives for new onboarding practices and help make the transition as smooth as possible. The role of Director or Regional Operations- North Florida requires frequent and consistent visits to hospital sites - managing hospital leadership, teams, individuals, and clinical performance within the four walls of the hospitals within the ecosystem(s). The job responsibilities of the Director or Regional Operations- North Florida can be grouped into four categories and their principal accountabilities; inclusive but not limited to the below: People, Team, and Hospital Culture: * Build relationships with all members of the ecosystem and local hospital teams to promote and support a positive team culture. * Mentor, coach, and establish expectations with the ecosystem's hospital leadership teams (including recommendations for staff training and development). * Collaborate with People Operations to align strategy in recruiting, retention, learning, and change management (and all human resource-related aspects). * Execute team-focused hospital visits that allow staff members to share feedback and concerns. * Active participation and collaboration in all Thrive Pet Healthcare support office-driven initiatives. Experience Management (Client Experience, Marketing & Client Relations): The Client and Patient Experience * Engage with hospital teams to gain a strong knowledge of the local market. * Support the marketing department in developing a marketing strategy targeted at the ecosystem and hospital needs and demands. * Support the promotion of the Thrive Pet Healthcare membership plan(s) within the ecosystem. The Hospital Experience * Create a positive experience throughout all client and patient touchpoints throughout the ecosystem. * Ensure the entire facility is maintained to provide a clean and safe environment for hospital staff, clients, and patients within the ecosystem. Fiscal Management: * Collaborate with area or regional VP and local hospital teams to develop and maintain financial growth strategies and budgets for all hospitals within the ecosystem. * Continuously monitor and ensure key performance indicators (KPIs) are within benchmarks and/or strategize upon improvement plans. * Support Thrive Pet Healthcare to drive financial health and sustainability. Operational Excellence: * Develop, support, and maintain the ecosystem and hospital strategic planning efforts. * Advocate and support medical excellence by focusing on key doctor metrics and engaging the local leadership team to review the quality, efficiency, and effectiveness of the administrative, technical, and medical staff. * Develop proficiency in hospitals' electronic medical records and human resource e-tool (Workday) to guide efficiency and workflow optimization. * Ensure hospitals' compliance with all (support office, local, and federal) policies, procedures, and regulations. Desired Competencies: * Must be flexible to accommodate the needs of each hospital and capable of and willing to work the hours and times necessary to accomplish the required responsibilities to support the successful growth of each hospital. * Approachable and available to hospital leadership teams and regional support teams. * Ability to hold team members accountable to commitments, tasks, and responsibilities. * Create a clear meeting cadence with hospital teams and able to navigate complex situations. * Able to employ both high-level strategic vision as well as apply granular tactics to optimize outcomes within the ecosystem. * Must maintain a growth mindset and translate vision and strategic thinking into measurable action. * Proactive, not reactive, and able to assess trends with a solution-oriented mindset. * Well-developed interpersonal skills, skilled and open communicator. * Passion for pets and their health and well-being. * Frequent travel required to be in hospitals on a determined (with VP) cadence. * Able to manage individual relationships within hospital teams and relationships of individuals and hospitals across the ecosystem(s). * Primary face/representative of Thrive Pet Healthcare and a key influencer of the hospital in the spirit the Thrive Pet Healthcare's mission, vision, and values. * Strong business acumen including the ability to analyze components of hospital P&L to determine opportunities for financial growth and manage to a budget. Education and Experience: * DVM or bachelor's degree in business, operations management (or equivalent) * 3 years of experience in multi-unit veterinary operations management with multi-specialty and emergency care is preferred. * Veterinary GP and Emergency and Multi- Specialty background is a preferred * Certified Veterinary Practice Manager (CVPM) certification is a plus (but not required) Compensation is negotiable based on credentials and experience. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.
$75k-125k yearly est. Auto-Apply 4d ago
Pension Ops and Delivery, Vice President
Jpmorgan Chase 4.8
Operations manager job in Tampa, FL
Join our large, US-based in-house Pension and 401(k) Administration team, serving over 300K participants at one of the world's most admired companies. In this role, you will lead and execute Retirement Benefits Administration and manage challenging projects in our collaborative organization. Come make a difference with us! As a Pension Ops and Delivery, Vice President within our team, you will be responsible for Pension Administration and oversight of 401(k) administration for three dozen qualified plans and over 300K participants. Reporting to the Executor Director of Retirement Operations, you will manage, lead and execute key processes while collaborating with three senior peers across various locations. We are looking for leader with a solid background in Retirement Plan Administration, a strong focus on processes and controls-focus, and a commitment to delivering exceptional service to our customers. **Job responsibilities** + Oversee and execute pension and/or 401(k) delivery to participants, prioritizing customer experience, controls, and adherence to service level agreements. + Manage delivery activities, including participant eligibility, payroll processing, data movement and reporting, calculations, troubleshooting issues, and responding to participant inquiries and escalations. + Lead, drive, and support key projects focused on continuous improvement and automation, always keeping the participant at the center of our efforts. + Manage stakeholder relationships by producing weekly and monthly leadership updates and overseeing vendor management and contracting. + Lead, coach, train, and support a small team of direct reports as a working leader. + Ensure accuracy, quality, and timeliness of work while meeting plan requirements, regulatory standards, and control measures. + Coordinate year-end activities, including bulk participant communications. + Lead and coordinate the Retirement Operations team's response to internal and external audits of retirement plans. **Required qualifications, capabilities, and skills** + A seasoned operations leader with 5+ years of experience in Retirement Administration. + End-to-end process-oriented, with a focus on improving outcomes and participant experience. + Proven project management and system testing experience. + Excellent communication skills, with the ability to build strong relationships with stakeholders. + Strong emphasis on controls and issue prevention, complemented by proactive communication. + Exceptional prioritization and organizational skills, effectively managing workloads during peak periods. + Strong people leadership skills, with experience in coaching and team communication, both written and verbal. + Proficient in data analysis and computer skills, particularly in Microsoft Office products; familiarity with systems used in a Retirement Operations setting, such as PeopleSoft JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
$107k-141k yearly est. 55d ago

Learn more about operations manager jobs

How much does an operations manager earn in Dunedin, FL?

The average operations manager in Dunedin, FL earns between $31,000 and $91,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Dunedin, FL

$53,000

$31,00010%

$53,000Median

$91,00090%

What are the biggest employers of Operations Managers in Dunedin, FL?

The biggest employers of Operations Managers in Dunedin, FL are:

Marriott International
Walmart
Walgreens
Amplify People
Great Expressions Dental Centers
C B North LLC
Celebration Station Properties Inc
LenderLive
First Watch
KLM Rental Group

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Operations manager jobs in Dunedin, FL

Operations Supervisor/Leader

MANAGER, OPERATIONAL EXCELLENCE

Executive Operational Planning Manager

Service & Culture Manager

Director of Practice Operations

Store Manager, Tampa

Part Time Associate Manager

R-170769 Patient Support Program Operations Supervisor

Director of Operations - Whiskey Joe's

Operations Director at COCOS CRUSH BAR

Associate Center Operations Director - Manatee County /Pinellas County - Various Locations

Regional Director of Operations- North Florida

Compliance and Ops Risk Test Lead - Vice President

Operations Director

Director of Revenue Operations

Pharmacy Operations Regional Manager

Senior Service Operations Manager

Director, Bank Claims Operation - Claims Reconciliations

Regional Director of Operations- North Florida

Pension Ops and Delivery, Vice President

Learn more about operations manager jobs

How much does an operations manager earn in Dunedin, FL?

What are the biggest employers of Operations Managers in Dunedin, FL?