Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operationalmanagement experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
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$36k-44k yearly est. 4d ago
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Dutch Wonderland Ride Operation Manager
Dutch Wonderland
Operations manager job in Lancaster, PA
Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose:
Bringing Families Closer Together by Creating Memories Worth Repeating
. Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality -the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
The Rides Manager is responsible for the effective and efficient operation of the entire attractions department. The ideal candidate will be a team player and a strong independent contributor to the overall success of the park.
Responsibilities include interviewing, hiring and training employees; staff planning, scheduling, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems in accordance with all company policies and applicable laws/regulations.
This year-round, full-time position requires open schedule availability during peak season, including extended work hours, evenings, weekends and holidays.We are currently looking for a:
Dutch Wonderland Rides ManagerRoles & Responsibilities:
Roles & Responsibilities
Supervisory Duties:
· Manage all aspects of the Rides team and any other assigned departments
· Lead by example, attitude, and as a representation of Dutch Wonderland]'s core values
· Act as an approachable mentor and coach to all assigned team members
· Manage and control all financial aspects of assigned departments while maximizing revenue and cost savings opportunities; maintain constant vigilance over departmental spending and budgets
· Act as a strategic visionary to implement measures that will favorably impact process, people, and/or profit
· Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests.
· Become knowledgeable of performing the essential duties of all rides positions and backfill these positions when needed
· Participate in all aspects of supervision of assigned employees, including hiring, orientation, training, performance coaching, and discipline.
· Ensure that all required meal and other breaks are being given in accordance with PA State law
· Assist with team scheduling and timekeeping activities
Departmental Duties:
· Ensure that all rides are being operated within compliance to all state, local, manufacturer, and industry standards
· Develop and implement department policies, procedures, and is responsible for the creation and dissemination of department specific handbooks
· Coordinate with the ride's maintenance team on attraction down time, mechanical issues, and ride evacuation procedures
· Manage guest feedback and escalates complaints or issues to the proper authorities, when appropriate
· Enforce Park policies, ride restrictions, and ride recommendations based on either the manufacturer recommendation or Palace Entertainment standards
· Ensure all standard operating procedures are followed for park operation, employee relations, timekeeping, and safety including ensuring all daily, weekly, and monthly documentation is being completed
· Periodically facilitates internal audits of the rides team to ensure best practices are being followed
· Maintains a sense of calmness and professionalism during tense, escalated or emergency situations
· Maintains constant vigilance to identify potential hazards and informs maintenance and Park leadership of these issues
· Monitors the weather during daily operations and oversees any necessary ride closures
· Ensures that attractions documentation is compliant with ASTM and Company standards
· Participate in the Manager on Duty program
· All other duties assigned by leadership
Education & Experience:
· High School Diploma or equivalent.
· Bachelor's degree in Business Administration, Management, Hospitality or related discipline preferred.
· 5+ years of relevant Amusement Park or Theme Park industry experience.
· 1+ years of previous managerial experience preferred
· Required to successfully complete the International Ride Operator Certification (iROC) course within the first year of employment. Successful course completion is required for this position. There is no cost to the team member for the course.
Languages: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
· Must be at least 18 years of age to comply with PA Child Labor Laws
· Ability to work flexible schedule, including evenings, weekends, and holidays
· Ability to comply with all uniform policies
· Must possess safety-oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding ride operation
· Must demonstrate a willingness to learn and ability to follow instructions
· Must be guest-focused and also work well with other team members and supervisors
Physical Requirements:
· Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time
· Ability to reach above shoulders throughout the workday
· Ability to remain on feet for majority of the workday
· Ability to remain sedentary for periods of time, while using a computer
· Ability to climb or descend stairs for some coasters, rides, and attractions
· Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
· Ability to see details of objects that are more than a few feet away
Working Conditions:
· This role will be based in both an office setting as well as outdoor Park environment
· Subject to frequent interruptions and requests that may require reprioritization of activities
· Frequent interaction a variety of motorized and chain-driven rides and attractions
· Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
· Frequent exposure to constant repetitive motion, high noise levels, flashing lights, vibrations, and heavily populated environments
Team member benefits:
Why Palace Entertainment?
We truly believe that where you work matters and, as a theme park company, we like to think we know a thing or two about what makes people happy. Palace Perks and Benefits:
· Competitive compensation
· Management Incentive Plan
· Comprehensive health and wellness package
· 401k Savings and Investment plan
· Free admission to Palace Parks in the continental US
· Generous vacation and sick time
Do not miss the chance to spark your career now!
$65k-104k yearly est. 1d ago
Plant Manager - Food Manufacturing
TCH Resource & Recruitment, Inc.
Operations manager job in Lancaster, PA
Plant Manager - Aseptic Food & Beverage Manufacturing
The Plant Manager leads all operations at an aseptic food and beverage manufacturing facility producing coffees, teas, juices, plant-based, acidified dairy, and nutritional products. This role is responsible for safe, compliant, high-quality, and cost-effective production while driving continuous improvement, operational excellence, and a strong performance culture.
Key Responsibilities
Lead all plant operations, ensuring safety, quality, regulatory compliance, and efficiency
Provide technical leadership for UHT/HTST processing, aseptic filling, CIP/SIP, and contamination control
Ensure compliance with FDA, FSMA, FSSC 22000, HACCP, and GMP requirements
Serve as site lead for regulatory inspections, audits, and customer visits
Drive continuous improvement in safety, quality, yield, OEE, and cost
Lead and develop cross-functional teams across production, quality, engineering, maintenance, supply chain, and EHS
Oversee process validation, aseptic qualifications, shelf-life studies, and new product launches
Manage allergen control programs in a multi-product aseptic environment
Own plant P&L, budgets, operating costs, and capital planning
Lead capital projects, equipment upgrades, and technology implementations
Champion a strong safety, food safety, and accountability-driven culture
Partner with R&D, Quality, and Commercial teams to support growth initiatives
Required Qualifications
Bachelor's degree in Engineering, Operations, or Supply Chain (Chemical Engineering preferred)
12-15 years of food and beverage manufacturing experience with deep aseptic processing expertise
5-7 years of senior plant or operations leadership experience
Strong knowledge of food safety regulations and high-speed manufacturing
Hands-on experience with coffees/teas, juice, plant-based, acidified dairy, or nutritional products
Preferred Qualifications
Expertise in UHT, aseptic filling, hygienic design, and allergen control
Experience with nutritional formulations
Lean, Six Sigma, or TPM certification
Proven change leadership, strong communication skills, and business acumen
$101k-140k yearly est. 1d ago
Salon Manager
Regis Haircare Corporation
Operations manager job in Reading, PA
We're so happy you found us! We would love for you, as a licensed hairstylist with management experience, to join our dynamic family of like-minded, passionate, and talented hairstylists.
We are here to provide continual growth and are committed to nurturing your talent and fueling your passion to manage and work behind the chair.
Let's get you started. It's easy. Just apply with our amazing chatbot assistant, Olivia. We will gather some contact information and help schedule a time that is convenient for you to interview. It all takes just a minute and you will get confirmation of the interview right away. Thank you for considering us. We can't wait to hear from you.
IF YOU HAVE A COSMETOLOGY LICENSE, AND SALON MANAGEMENT EXPERIENCE, PLEASE APPLY HERE!
We treat our stylists like FAMILY!
ESTABLISHED CLIENTELE in a busy salon.
HAIRCUTS - COLOR - WAXING - TREATMENTS
PAY: Up to $35 per hour
EDUCATION:
Over 50 hours PAID TRAINING in the first 3 months - with advanced cutting & color classes at our Hairstylist Academy.
We have the LARGEST EDUCATION TEAM in the region. Whether you're just starting out, returning to the industry, or are behind the chair now, we have the EDUCATION to grow your skills and make you SUCCESSFUL and CONFIDENT.
Ongoing EDUCATION throughout your career at Supercuts. Immediate SUPPORT and the BEST in the industry TRAINING.
CAREER ADVANCEMENT Opportunities:
* We offer a FUTURE, not just a job, but a CAREER path.
* Career paths and training available in Education and Leadership.
Many Stylist BENEFITS, including:
ABOVE AVERAGE BASE PAY, plus Immediate COMMISSION & BONUS opportunities
FLEXIBILITY & WORK-LIFE BALANCE
FULL-TIME & PART-TIME Positions Available Immediately
HEALTH, DENTAL, VISION, 401K
STUDENT LOAN REPAYMENT ASSISTANCE (Pay Back the Future)
PAID HOLIDAYS
PAID VACATION THAT INCREASES WITH YOUR TENURE
PAID COSMETOLOGY LICENSE RENEWAL
A FUN PLACE TO WORK TOGETHER AS A FAMILY!
The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for the team to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service by providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service, and the knowledge to duplicate the desired look at home.
Minimal Qualifications:
Current cosmetology or barber license and manager license as required by state/provincial regulations
Ability to work a flexible schedule, including evenings and weekends
Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner.
Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures, and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
Ability to resolve guest issues
Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters, and resolving associate issues
$35 hourly 2d ago
Salon Manager
Smart Style
Operations manager job in Lebanon, PA
WHAT WE OFFER
If you're looking for an opportunity to #UnleashYourPotential as a leader and Salon Manager, you've come to the right place. Leading with style, kindness, compassion, and care puts you a cut above the rest. We might be just what you're looking for.
WHAT YOU'LL DO
You'll be the heartbeat of the salon managing all operations and providing leadership and tools for success.
Leading by example, you'll help your staff increase their clientele and the business. You will focus on the profitability of the salon and teach stylists the ins and outs of business.
You will set the example as well as provide all hair care services offered by Supercuts and ensure the highest quality is provided for each guest.
You will act as a coach and mentor to bring out the best in salon employees ensuring there is always a positive work environment.
You will hire, recruit, train, and handle conflicts and client complaints with ease and professionalism.
WE'D LOVE TO HEAR FROM YOU IF YOU MEET THESE QUALIFICATIONS
You lead by example, are customer service at your core, and can resolve challenges with professionalism.
You know how to bring out the best in others by being the best yourself in training, developing your team, creating a positive work environment, providing guidance on business and technical competency matters, and always keeping the salon's bottom line in mind.
You have a current cosmetology or barber license as required by state/provincial regulations.
You can and want to work a flexible schedule, including evenings and weekends.
You are tech savvy and can perform administrative tasks. You may be closing out the system at the end of the day.
You need to know how to read, write, and do basic math.
You need to be available to travel to mandatory meetings and training sessions, including overnight travel.
PHYSICAL REQUIREMENTS
You need good eyesight to observe a guest's hair, including close vision, color vision and ability to adjust focus.
If you enjoy moving around and staying active you can do that here. You'll be standing, lifting, and reaching for the stars. You need to be comfortable with lifting, bending, and performing repetitive movements, occasionally lifting 10-25 lbs.
We use chemicals and fragrances in our treatments which you will smell. You must be ok with fragrances and chemicals.
DISCLAIMER:
"You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions."
$38k-60k yearly est. 2d ago
00830 Assistant Store Manager
Sally Beauty Supply 4.3
Operations manager job in Reading, PA
Sally Beauty
Job Title: Assistant Manager
Essential Function
Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
Primary Duties
30% Brand: Provides supervision and supports the direction & planning of associates' daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).
Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments & projects.
10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.
Knowledge, Skills/Abilities and Requirements
High School Diploma or equivalent
Must 18 years of age or older
Minimum 3+ years retail sales/customer service experience preferred
At least 1+ year(s) prior management experience preferred
Ability to lead or support a team of associates to meet business objectives
Can effectively communicate with team and management
Must have scheduling availability to meet the needs of the business
Cosmetology license desirable, but not required
Competencies
Passionate Learner
Desire to grow and learn
Flexible & Agile Adapter
Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
Talent Builder
Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success
Effective Communicator
Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment
Team Builder
Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion.
Customer Focused Partner
Understands and works to meet the needs of external and internal customers
Results Driver
Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed.
Strategic Thinker
Demonstrates vision and broad perspective to drive business performance
Big Picture Thinker
Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate.
Problem Solver & Decision Maker
Analyzes information and objectively evaluates alternatives to make sound decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High
Departmental/Division Level High
Project Level High
Consultative Level High
The amount of discretion or freedom this position has
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines
Working Conditions / Physical Requirements
The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
$34k-41k yearly est. 2d ago
Manager, Lab Animal Operations
Inotiv
Operations manager job in Robesonia, PA
Job Purpose: The Manager, Operations is accountable for the overall operational performance and success of the operational areas of responsibility. This hands-on role will have a highly visible and dynamic leadership presence at the facility, supporting the implementation of company strategies and ensuring robust regulatory and operational compliance. This role demands a strong emphasis on safety, quality, productivity and operational efficiency, maintenance, and cost control/reduction.
* This position is on-site.
* Travel will consist of 2-3 times per year.
* This position could be offered at different levels for candidates who qualify with a combination of advanced levels of education and/or years of experience. The salary range for this role is $92,000 - $110,000 and can adjust along with the level of the role to match the person's relevant experience and/or education level.
This position encompasses both day-to-day operationalmanagement and strategic planning and direction. Fundamental to the role are 1) adherence to management best practices and a clear understanding of the technical expertise and scientific requirements and capabilities across the site to fuel a solution-oriented culture; and 2) strong relationship-building skills in order to effectively manage and motivate a diverse range of people to deliver a high level of customer service.
The Manager, Operations will protect the Company's brand by ensuring the areas of operational responsibility represents acceptable aesthetic, scientific and technical standards to deliver competently to our customers at all times. The role will actively support the continued growth of the business, attending customer visits, regulatory visits and ensuring measures are in place to comply and actions are delivered wherever necessary. Ensuring KPI metrics are met within the Lines of business on site and connecting different departments to ensure seamless delivery of projects on time.
As this is a senior role the job description includes but is not limited to the outline described below.
Accountabilities in Operational Areas of Responsibility:
Financial responsibility
* Having a good financial understanding of the profit and loss for the operational areas of responsibility is imperative.
* Revenue recognition and cost control is a key accountability.
Visible leadership
* Interacting with departments, quality assurance, safety and support staff site on general matters.
* Hold regular meetings with staff and establish a two-way (upward and downward) communication.
* Ensure cascading of important information
* Attend opening and closing meetings with all customers and regulatory officials.
Compliance
* Ensure all regulatory compliance is adhered to and that the duties and actions to maintain compliance are met in operational areas of responsibility.
* Drive the quality metrics to ensure expected standards are met.
* Tour Ready and 5S is implemented and regular inspections are held
* Ensure familiarity and compliance with relevant Health and Safety regulations
* Ensuring high quality animal care and compliance with the relevant animal care regulations
Operational delivery
* Operate units at a high standard of regulatory compliance and accreditation including but not limited to (AAALAC, USDA, Client Audits, Internal Audits, Business Continuity, Animal Welfare Regulations and Business Integrity).
* Assist other units through direct participation in marketing and sales efforts and in necessary regulatory roles.
* Manage appropriate staffing levels and ongoing technician training.
* Assist with budget forecast by projecting revenue returns and expense levels.
* Achieve revenue, cost and profit goals by monitoring performance.
* Respond directly to client feedback.
* Meet productivity goals.
* Achieve Key Business Indicators
* Recommend new facility and program designs for operational areas.
* Establish production/sales models and resource commitments.
* Monitor the quality system and set standards for quality program participation and compliance.
* Management of team, regular and thorough performance evaluations, ensuring development opportunities and tailored learning plans are in place.
* Working with HR team to implement policies and procedures to resolve pertinent site related issues around workforce planning recruitment, performance management and disciplinary matters associated with assigned operational units.
* All responsibilities and duties as assigned to operational business units.
Customer relations
* Focus on achieving customer satisfaction and loyalty through quality and agreed expectations.
* Interact with major account holders ensuring that the operational strategy is aligned with existing and emerging market needs and customer expectations.
* Together with operational leaders, develop an awareness of customer feedback and sentiment (Voice of the Customer), identify root cause and create and monitor action plans to address
Quality, Health and Safety
* Adopt the Company's Quality Policy in the work delivered.
* Take accountability for the Quality metrics and delivery of improvements.
* Ensure the culture is in line with our Vision, Mission and Values
* Effectively communicate issues relating to safety, operations and quality along with achievements and actions required to senior management.
* Support the establishment of disaster recovery plans and establish contingency planning as required to mitigate actual or perceived risks to the business
* Promote and support self-reporting
Business continuity and risk
* Adopt and implement our Business continuity policy throughout the site
* Ensure procedures are tested at least annually
* Be visible and available in times of need
* It is expected that any risk should be notified to line manager
KPI's:
* Contribution to Company-wide metrics
* Operational Metrics
* Voice of the customer
* Quality Metrics
* Employee related Metrics
* Profit and Loss
Qualifications:
* Bachelor's degree, preferred in Life Science, Animal Science or Management, or equivalent experience in managerial roles.
* Must have 8 - 10 years of management experience.
* Minimum of 10 years' experience in the biomedical industry.
* Animal Production experience preferred.
* Previous experience with process improvement methodologies.
Required Skills/Abilities:
* Demonstrated ability to manage site operations with P&L responsibility and people management.
* Possess strong analytical and conflict resolution skills, to help build and lead a successful team that aims at achieving business objectives.
* Must have proven verbal and written communication skills.
* Must have the ability to prioritize and multi-task.
Preferred Qualifications/Skills/Abilities:
* Advanced study in engineering or business
* This position could be offered at different levels for candidates who qualify with a combination of advanced levels of education and/or years of experience. The salary range will adjust along with the level of the role to match the person's relevant experience and/or education level.
Inotiv is a growing contemporary drug discovery and development company where we "Play to Win" in an industry rich with opportunity. Together, we face challenges and together we win in the delivery of world-class drug discovery and development solutions that impact the health and well-being of people all over the world. There's an opportunity for everyone at all phases of a career, each individual's unique skill set has an impact on the work we conduct. If you have the talent and desire to impact the quality of people's lives, we have the career opportunities to make it happen. Join us in embracing research and science to impact the health and well-being of people all over the world.
Salary will be commensurate with experience and responsibilities. Benefits include health and dental coverage, short- and long-term disability, paid time off, paid parental leave, 401K, and more!
Inotiv is an Equal Opportunity Employer. It is our policy to provide a fair and equal employment opportunity to all persons, regardless of age, race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, genetic information, disability, national origin, veteran status, or any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.
$92k-110k yearly Auto-Apply 6d ago
Vice President of Operations
Seakeeper Inc.
Operations manager job in Leesport, PA
WHAT YOU'LL DO
As the global leader of marine motion control, we are on a mission to create transformational products that allow people to make the most of their time on the water. As the Vice President of Operations you'll lead the teams responsible for all manufacturing operations that lead to the creation of our transformational products, ensuring our quality standards are not just met but continue to grow. You'll make an immediate impact at Seakeeper and support our growth by:
Strategic Leadership & Operational Excellence
Developing and executing a manufacturing strategy aligned with company objectives
Optimizing the production processes using lean manufacturing and automation
Overseeing facility management, ensuring optimal layouts, equipment utilization, and workforce efficiency
Ensuring compliance with safety, environmental, and industry regulations
Building, mentoring, and leading high-performing teams in manufacturing, engineering, and quality
Establishing clear performance goals and providing training and resources to drive success
Manufacturing Engineering & Process Innovation
Leading and developing Manufacturing Engineering to drive process improvements, automation, and equipment optimization
Implementing new manufacturing technologies to improve efficiency and scalability
Quality & Compliance
Elevating our quality standards to new heights because we believe there is always room for continuous evolution and improvement, and we'd love to have someone with us to guide us along the way
Overseeing process audits, corrective action plans, and compliance efforts both in-house and at vendor
Continuous Improvement & Innovation
Leading lean manufacturing and Six Sigma initiatives to reduce waste and improve productivity
Staying ahead of industry trends and integrating best practices
Using data-driven decision-making to optimize performance and drive innovation
Continuously assessing and refining the make vs. buy strategy
New Product Introduction
Ensuring manufacturability and scalability of new product designs
Collaborating with Engineering to develop and execute a seamless product handoff process, including pilot builds and process validation
Identifying and mitigate risks associated with transitioning new products to full-scale manufacturing, including management of end-of-life builds and discontinued product inventory
Financial & Capital Project ManagementManaging manufacturing budgets, including capital expenditures and operational costs
Overseeing capital investment projects, ensuring alignment with business priorities
Aligning inventory levels of both finished product and raw goods to meet strategic goals
Identifying and executing cost-saving initiatives while maintaining efficiency and quality
WHAT YOU NEED TO SUCCEED
Do you have a positive attitude, an eagerness to learn, and the ability to hustle in a fast-paced environment? Then Seakeeper is the place for you! Here are a few other things you'll need to succeed.
MUST-HAVES
Bachelor's degree in a related field
Proven multi-vertical leader with 10+ years of experience in at least one, preferably more, of the following areas:
Manufacturing Operations
Manufacturing Engineering
Quality
Procurement or Supply Chain
Strong financial acumen with experience managing budgets and capital projects
Exceptional strategic planning, leadership, and communication skills
A hands-on leader who isn't afraid to roll their sleeves up and get their hands dirty who also actively empowers their teams to run autonomously
Ferocious attention to detail and “won't take no for an answer” attitude
Be professional, responsive, resourceful, flexible and well-organized
Superior time management, multitasking, organizational, and prioritization skills
Strong command of Microsoft Office products
Be results driven and of unquestionable integrity
NICE-TO-HAVES
Demonstrated experience scaling an organization, ideally in a manufacturing or production role
An interest or passion for boating and the marine industry
Strong analytical skills with the ability to interpret data, identify trends, and drive data-informed decision-making
Advanced degree in either business, engineering, or manufacturing/quality
MORE DETAILS YOU'LL WANT TO KNOW
On-the-job training will be provided (we will help you become the Seakeeper expert!)
You'll be based in our Leesport, PA facility full-time, with up to 25% travel to our other locations (Charlotte, North Carolina and Fort Myers, Florida) or industry events and meetings
You'll report to the President & CEO
WHY YOU'LL LOVE IT HERE
It's true that we make extraordinary products, but our favorite part about Seakeeper is our people! We love the culture we have built and are aggressively protective of our team atmosphere. This is why we value your cultural fit as equally as we value your technical contributions. With a palpable passion for what we do, we work hard, move fast and are constantly pushing (or should we say crushing) boundaries. That means there is no room for jerks!
We operate with the nimbleness and growth mindset of a scrappy startup. Throughout the organization, we take ownership and accountability for our ultimate team success by openly and actively seeking out constructive feedback on how we can improve. We believe great ideas can strike at any moment, and when you have one, you're empowered to speak up!
Fast-paced and hands-on don't even begin to describe what you'll experience here. That means you have the freedom to make a difference and contribute to the larger goal, regardless of your position. The only constant at Seakeeper is change, and we thrive on it!
WHO WE ARE
71% of our Earth is covered by water and we want everyone to make the most of it. That's why we are on a mission to create products that transform the boating experience with an organization that employees want to work for, customers want to buy from, and vendors want to partner with.
Founded in 2008, we have grown from a start-up operation to the worldwide leader in marine motion control. The journey began with our gyrostabilization technology, which eliminates up to 90% of boat roll and creates a land-like experience on the water. This technology went from an unknown commodity to a must-have boating requirement in the first decade. In 2022, we added another jaw-dropping technology to our portfolio with the launch of Seakeeper Ride, a first-of-its-kind Vessel Attitude Control System which eliminates underway pitch and roll, making time on the water safer and more comfortable for everyone onboard. In summary, we are in the business of creating gravity-defying products that completely change the way people spend their time on the water…and we are just getting started!
We have long runways with both of our technologies with new addressable markets on the horizon and drive to push the boundaries of what our technologies can do. With dedicated focus to each segment, in addition to shared leadership of each vertical, we can balance the different demands of each segment while providing a consist overall vision and direction of the company.
Ready for a new challenge in a fast-paced environment? Want to help us disrupt an industry? Come on and apply, we are ready for you!
Sign up to receive email updates about Seakeeper's current open job opportunities: *****************************
Seakeeper is personally committed to building an inclusive and diverse workforce. We are an Equal Employment Opportunity Employer/Affirmative Action Employer and do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, marital status, veteran status, genetic information, or any other protected characteristic under applicable law. All employment is decided on the basis of job requirements, individual qualifications, and business need.
$133k-223k yearly est. 60d+ ago
District Manager - Maryland West
The Gap 4.4
Operations manager job in Lancaster, PA
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports.
What You'll Do
* Attract, hire, develop and retain the best team to meet both short and long-term business goals.
* Monitor performance and consistently followup to ensure results are delivered.
* Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability.
* Foster and maintain an inclusive and collaborative work environment.
* Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality
* Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business.
* Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies.
* Identify and solve problems with sustainable solutions
* Maintain a keen awareness of the external market and competition
* Ensure stores are operating in compliance with all Gap Inc. policies and procedures
Who You Are
* Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities
* Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores
* Demonstrated ability to build diverse, high performing teams with an inclusive environment
* Demonstrated ability to deliver an exceptional customer experience via all channels
* Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change.
* Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals.
* College degree preferred.
* 3+ year's multi-unit, high volume, complex business leadership preferred.
* Flexible to work days, nights, weekends and holidays to meet the needs of the business.
* Ability to travel overnight and/or between stores as required.
* Ability to lift and carry 30lbs.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$113k-189k yearly est. 60d+ ago
Vice President - Operations
Flagger Force 4.4
Operations manager job in Hummelstown, PA
Flagger Force, an industry leader in traffic control, is currently hiring a Vice President - Operations to work out of our Operations Services Center (OSC) in Hummelstown, PA.
The Vice President of Operations is a senior executive and a key member of the organization's leadership team, working in close alignment with peer Vice Presidents in support of the CEO. This role is responsible for developing and executing organizational strategies that elevate operational performance, strengthen client partnerships and drive scalable, technology-enabled service delivery within the short-term traffic control industry.
The VP of Operations provides executive leadership to the Operations Services Center (OSC), a 24/7/365 logistical and tactical support function. The role requires strategic thinking, operational discipline, and the ability to engage effectively with executives, senior client leaders and cross-functional partners. All interactions must exemplify the company's values, vision and mission.
Responsibilities
EXECUTIVE LEADERSHIP & STRATEGY
Serve as a core member of the executive team, contributing to organizational strategy, operational planning and long-term growth objectives
Work closely with other executives and department heads to ensure alignment of operational goals with the overall business strategy
Engage with senior leadership to align operations with enterprise priorities, financial goals and performance expectations
Oversee OSC performance and ensure operational metrics are met or exceeded across logistical and dispatch functions
Lead, mentor and develop the operationsmanagement team, fostering a culture of high performance and continuous improvement.
OPERATIONS SERVICES CENTER (OSC)
Provide direct leadership to the Senior Manager, Managers and all Operations Services Center employees. Responsible for all logistical coordination, dispatching, high velocity recruiting, tactical support and direct employee support.
Establish and monitor OSC-specific Key Performance Indicators (KPIs), driving accountability for operational excellence and service quality.
Evaluate and enhance OSC processes, technology utilization, and team structure to support scalability and efficiency.
FIELD MANAGEMENT COLLABORATION (NO DIRECT OVERSIGHT)
Work collaboratively with the VP of Field Operations and field leadership teams to ensure alignment, communication, and coordinated execution between OSC and Field Management.
Support shared KPI development and joint problem-solving to improve field readiness, client outcomes and seamless service delivery.
Partner with Field Management on initiatives requiring cross-functional alignment, operational planning or client-related coordination.
CLIENT ENGAGEMENT & CONTRACT SUPPORT
Represent the Operations function in executive-level client interactions, ensuring service quality, responsiveness and partnership standards are met.
Participate in recurring client business reviews to evaluate service delivery, identify trends and strengthen strategic relationships.
Support new and renewal client contract negotiations at the request of the CEO and VP of Business Development.
PROCESS IMPROVEMENT & INNOVATION
Lead cross-functional efforts to streamline workflows, reduce complexity and maximize the use of technology across Operations.
Drive a culture of continuous improvement, innovation and problem-solving to support organizational growth.
TALENT LEADERSHIP & DEVELOPMENT
Lead, mentor and support the professional development of the OSC teams through regular coaching, feedback and performance evaluations.
Develop talent pipelines, succession plans and career progression pathways within the OSC.
Assess and refine departmental structure, roles and processes to meet future operational needs.
CROSS-FUNCTIONAL PARTNERSHIPS
Ensure strong collaboration between Operations and key departments including Field Operations, Fleet, Finance, Sales, Communications, Human Resources, Risk and Safety.
Support strategic initiatives and enterprise-wide projects that require cross-functional leadership and integrated operational support.
Other Responsibilities:
Perform additional duties as assigned by the CEO.
Model the organization's values, mission and leadership expectations
Ensure adherence to all Flagger Force processes and procedures.
What Flagger Force Offers:
Medical, vision and dental insurance
401k w/company match
Generous paid time off
On-site fitness facility
Paid holidays
Health savings account
Company paid benefits (long term disability and basic life/AD&D)
Employee assistance program
Tuition and education assistance
Employee appreciation events
Giving back to the communities we serve through paid volunteer time off
Professional development opportunities
Qualifications
10+ years progressive leadership experience, executive-level experience strongly preferred.
Bachelor's Degree required, advanced degree preferred
Background in operations, logistics, project management and people leadership.
Strong analytical, strategic thinking and decision-making skills.
Exceptional communication, collaboration and executive presence.
Demonstrated experience driving process improvement and leading organizational change.
Proficiency in Microsoft Office and comfort with modern operational technologies.
Steel toed boots or the ability to obtain prior to employment
Working Conditions
Primarily indoor, climate-controlled office environment.
Occasional regional travel required
Flagger Force is an industry leader in traffic control. Utilizing robust technology resources and expertise, we support the nation's infrastructure, utilities, and other service industries throughout the eastern United States.
Flagger Force provides a supportive work environment centered on our organization's values, vision, and mission. The leadership team believes that our most important asset is our employees.
Flagger Force is an Equal Opportunity Employer. Flagger Force's policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, military status, sexual orientation, genetic information, or any other protected status under applicable law
Education Bachelors Degree
$148k-242k yearly est. Auto-Apply 22d ago
Director of Operations
ICBD
Operations manager job in Lancaster, PA
Job Description
Director of Operations - ABA Centers of Pennsylvania
Lancaster, PA
Who We Are
We are the nation's fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we've scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making.
Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization-a rarity in today's healthcare landscape. We've achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes.
Our corporate team plays a mission-critical role in this success-developing scalable systems, managing risk, and driving the analytics that power our growth. If you're a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care-while building on a legacy of operational excellence.
Our Origin Story
ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference.
Recognition & Awards
Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including:
Inc. 5000 -5th Fastest-Growing Private Company in America
Financial Times - #1 on "The Americas' Fastest Growing Companies"
EY Entrepreneur Of The Year U.S. Overall
South Florida Business Journal's Top 100 Companies
Florida Trend Magazine's 500 Most Influential Business Leaders
Inc. Best in Business, Health Services
Leadership Opportunity
Are you an experienced business leader with expertise in financial performance? Are you eager to put your skills to work in a stable, growing company where your voice will be heard? You belong with us!
The Director of Operations is responsible for ensuring that the daily activities of a clinic run smoothly, including monitoring and correcting processes that allow the clinic and our company to run efficiently.
What You'll Do
Provide day-to-day leadership and management that mirrors the company's adopted mission and core values
Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes
Motivate and lead a high-performance clinical team
Act as lead "client-care officer" through direct contact with every client and stakeholder
Ensure proper training for team members
Verify adherence to the timely documentation process
Work with leadership to ensure compliance with accrediting and licensing bodies
Work alongside management to ensure company finances are in order, including approval of all department expenses and budgets
Oversee and manage the safety of employees and clients
Conduct tours of the facility as needed
Stay in communication with referral sources and families
Collaborate with leadership on compliance and quality assurance projects
Maintain weekly, monthly, and quarterly reports
Work with the clinical team to facilitate crisis intervention
Ensure adherence to medication policy and procedure
Work to reduce and minimize missed client services
Requirements
Bachelor's Degree or higher strongly preferred.
5+ years of experience in the Behavioral Health Industry preferred.
Knowledge of Accounting and Finance.
Knowledge of EMR/EHR and proper documentation.
Strong planning skills.
Leadership Experience
Benefits
Outstanding Benefits
21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
Medical, dental, vision, long-term disability, and life insurance.
Generous 401(k) with up to 6% employer match.
About ABA Centers of America
ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation's leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish.
Join our mission and help build the future with purpose!
ABA Centers of America, LLC, participates in the U.S. Department of Homeland Security E-Verify program.
$73k-125k yearly est. 1d ago
Regional Operations Manager
Business Resources One
Operations manager job in Coatesville, PA
Job Description
A premier self-performing company that supports the largest facilities as a single source provider throughout the Northeast, Southeast, and Midwest is looking for a Regional OperationsManager in Coatesville, PA. You'll report directly to the CEO and Leadership Team. This opportunity comes with a defined career path to Regional Director / VP of Operations.
Job Summary:
The Regional OperationsManager is responsible for leading large-scale, self-performing snow removal and year-round exterior services across multiple markets within their region. This is a field-oriented leadership role requiring operational expertise, a strong safety-first mindset, and the ability to manage crews, equipment, and client expectations across a distributed portfolio. You'll ensure execution excellence from storm readiness through post-event reporting, while also overseeing sweeping, power washing, and landscaping services during the off-season.
Full-time - in office / remote hybrid, 95%+ travel within region required
You are a great fit for this position if:
You have experience in Commercial Snow Removal (self-performing only).
Possess local connections with salt and deicer suppliers, labor, and equipment operators.
Can think strategically, solve problems, and work under high stress and harsh conditions.
Responsibilities:
❄️ Snow & Ice Management (Primary Focus)
Lead all aspects of self-performing snow operations: plowing, de-icing, sidewalk clearing, material handling, and post-storm audits.
Oversee staffing plans and deploy regional storm crews-including full-time operators, seasonal labor, and subcontractors.
Build and execute regional storm response strategies: pre-treatment, mobilization, live tracking, and post-event reporting.
Ensure service delivery is aligned with scope, SLA compliance, and safety standards.
Maintain and manage a fleet of 20+ wheel loaders, skid steers, plow trucks, and sidewalk equipment.
Monitor material levels (salt, deicer, brine) and ensure strategic placement at regional yards.
Lead storm debriefs and continuous improvement initiatives with internal and client stakeholders.
General Operations:
Oversee 25+ active snow sites and manage $5M+ in regional snow revenue.
Manage a regional team of 100+ snow removal team members (full-time and seasonal) and site supervisors.
Collaborate with Client Success, Sales, and Estimating teams to scope work, maintain margin integrity, and support new business.
Lead KPI tracking and regional performance metrics: client satisfaction, service response time, safety incidents, and gross profit margins.
Ensure compliance with DOT, OSHA, company protocols, and ISN client safety requirements.
Cross-train field teams and support service delivery of sweeping, pressure washing, and landscaping operations in the off-season.
Support budgeting, forecasting, and equipment lifecycle planning.
Manage fleet maintenance
Ideal Candidate:
7+ years in exterior operationsmanagement with 5+ years in self-performing snow removal at scale.
Demonstrated oversight of:
25+ snow service sites or $2.5M+ snow revenue
20+ wheel loaders and associated heavy snow equipment
50+ team members or multi-crew oversight
Proven experience in managing logistics, dispatch, and execution during major snow events.
In-depth understanding of snow fleet maintenance, routing optimization, and response strategies.
Field-based leadership with willingness to work in extreme weather, on-call rotations, nights, weekends, and holidays during snow season. (work shifts can extend to 30+ hours during weather)
Strong working knowledge of service documentation and operational software (Aspire, LMN, GPS Insight, etc.).
Local network of labor, subcontractors and material suppliers in assigned market(s).
Valid driver's license required; CDL and bilingual (English/Spanish) are pluses.
Compensation and Benefits:
You'll enjoy a highly competitive package, including medical, dental, & vision insurance, a company vehicle, laptop, phone, fuel card, and a defined career path toward Regional Director or VP of Operations.
Compensation: $90,000 - $150,000 base + performance-based bonus
$90k-150k yearly 19d ago
Director, Operations
Metergy Solutions
Operations manager job in Exton, PA
, LLC. (“Metergy”) Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We're a technology company that drives huge carbon emission reductions. This is a once-in-a-career opportunity. As one of North America's most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts for Metergy's clients. This performance has enabled Metergy to issue green bonds and obtain green financing. Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members. Metergy is a portfolio company of Brookfield Infrastructure Partners. Brookfield is one of the world's largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.
Our Mission Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
At Metergy, we don't just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That's why we're thrilled to be recognized as a Great Place to Work for the second consecutive year! This achievement reflects our unwavering commitment to building a workplace that's respectful, inclusive, and high-performing. Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. We're proud of who we are and even prouder of where we're headed.
The Role
This position oversees the Internal Operations of the EMS3/Exton office, focusing primarily on the billing and account integration teams. These teams are responsible for onboarding new submetering properties and delivering consistent, recurring billing services across the entire EMS3 portfolio of recurring revenue. A critical aspect of this role is fostering close collaboration with the Director of Field Services (US) to ensure that service levels are consistently met and that clients receive a seamless experience. This includes providing strong leadership in the Exton office during a period of significant growth and change, while also managing relationships with business leaders, technology teams, and external partners. The Director of Internal Operations will report directly to the COO of EMS3, with a ‘dotted line' to the US President. This role is integral to advancing Metergy's mission of providing building owners and occupants with accurate, reliable utility consumption data through industry-leading submetering and billing solutions, while cultivating a work environment where team members are inspired and empowered to make a positive impact.
Responsibilities include:Team Leadership and Development:
Provide the leadership, management, and vision necessary to ensure the company has and retains the right team to effectively grow the recurring revenue operations
Mentor and develop internal operations teams to foster a culture of continuous learning and improvement and lead team members to encourage maximum performance and dedication
Be a key driver of cultural change in the organization, as an advocate and driver of continuous improvement
Operational Oversight:
Oversee ongoing operations, priorities, procedures and initiatives for the internal operations teams
Responsible for key performance indicators and reporting to support budget and operational metrics
Monitor and manage capacity, risks, and performance of your team to maintain service levels
Process Optimization:
Analyze existing internal operations processes to identify bottlenecks and to implement best practices to streamline workflows and improve overall performance
Manage and lead improvement initiatives that advance Metergy's growth plan
Supporting leadership team in addressing our “documentation debt”
Ownership of Internal Operations P&L:
Oversee internal operations departments' financial performance and manage budgets to optimize cost-effective operations
Collaboration and Communication:
Foster strong collaboration with other departments and offices, including working closely with the Director of Field Services-US to ensuring initiatives align and support overall organizational success
Leverage teams and leaders across the organization in knowledge sharing and support
Billing Software Liaison:
Act as the Exton office Champion for the transition to new billing application software
Qualifications:
University degree
Demonstrated leader through growth and change, ability to elevate and develop team members
Strong project management and problem-solving skills, with knowledge of project management standards, processes, procedures and guidelines
Strong strategic planning and organizational skills
Demonstrated skill in managing project budgets and timelines
Excellent analysis, problem-solving, team, conflict management and time management skills
Ability to set clear expectations, manage team performance and build high morale among team members
Excellent written, communication and interpersonal skills
Team player with positive attitude and focus on results and business growth
Benefits & Perks
• Excellent health coverage and life insurance benefits - no waiting period!• Company-paid Long-Term Disability and Basic Life Coverage• Flexible Spending Account (FSA) options• 401K plan with immediate company match • Generous Paid Time Off Plan plus 10 paid holidays• Summer hours to enjoy the weather• Regular Social events - happy hours, summer & holiday parties, & more
Metergy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We strive to create an inclusive and diverse workplace for all.
$74k-125k yearly est. Auto-Apply 60d+ ago
Director of Operations
Goebel Cabinetry
Operations manager job in Exton, PA
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Goebel Cabinetry, a family-owned custom cabinet manufacturer with more than 70 years of craftsmanship, is growing and expanding its production capacity. We are seeking an experienced Director of Operations to oversee day-to-day manufacturing operations. The ideal candidate will be a hands-on leader who can balance people management, scheduling, and process improvement to keep production running smoothly and efficiently.
Responsibilities
Responsible for all aspects of production from order submission through delivery & service.
Oversee recruitment, onboarding, and transitions within the production team.
Set and manage production and delivery schedules to ensure deadlines are met.
Oversee fulfillment of backorders & warranty claims.
Plan capacity, labor and resources to meet production demand.
Monitor labor efficiency, overtime and material usage to control production costs.
Manage procurement and inventory.
Oversee equipment maintenance, uptime and facility improvements.
Establish and document production standards, procedures, and quality control systems.
Ensure compliance with safety regulations and maintain a safe work environment.
Collaborate with sales and other departments to resolve issues and align priorities.
Report KPIs and performance metrics to leadership.
Lead continuous improvement initiatives to enhance efficiency and reduce waste.
Utilize ERP and production management tools for scheduling, tracking, and reporting.
Actively participate as a member of the management team, providing input on vision, strategy, and long-term planning.
Qualifications
Previous experience as a Production Manager or OperationsManager, preferably in manufacturing or woodworking/cabinetry.
Strong organizational and scheduling skills with the ability to manage multiple priorities.
Knowledge of quality control, safety regulations, and lean/continuous improvement practices.
Technically savvy and mechanically inclined comfortable using ERP/production management software and understanding how equipment and processes work.
Excellent communication and leadership skills to inspire and guide teams.
Comfortable working in a production/manufacturing environment and interacting directly with equipment and processes.
Benefits
Competitive compensation based on experience
Health, dental, vision, and life insurance
401(k) with company match
Paid time off
Opportunity to lead and grow within a company with a strong reputation for quality
Collaborative and supportive team culture
Be a part of shaping the future of an expanding production operation
$74k-125k yearly est. 24d ago
Director of Operations #ESF2791
Experthiring 3.8
Operations manager job in Lititz, PA
Job Type : Full Time
Pay : Competitive Pay & Benefits!
Job Description
What you will be doing:
Lead and coordinate with managers and supervisors on day\-to\-day operations.
Ensure Sechan delivers added value to customers while meeting and exceeding financial objectives.
Develop and maintain a skilled workforce through timely coaching, feedback, and cross\-training.
Establish policies to drive retention and attract top talent.
Ensure adequate development of future leaders through succession planning and training initiatives.
Develop, implement, and execute strategic plans and financial goals.
Enable a culture of ownership and accountability within the Operations Team.
Experience you will need:
Experience in manufacturing operationsmanagement.
Minimum of 10 years of progressive product integration management experience in a high reliability manufacturing environment.
Experience with manufacturing processes and procedures.
Strong leadership skills with a focus on team development.
Proven track record of implementing continuous improvement initiatives.
Experience in strategic planning and execution.
Ability to manage and develop organizational policies.
Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days
#INDEH123
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$74k-126k yearly est. Easy Apply 57d ago
Dental Office Operations Manager
Chord Specialty Dental Partners
Operations manager job in Downingtown, PA
Compensation: $70,000 - $75,000/ annually
Children's Dental Health is seeking a highly organized and detail-oriented Dental Office OperationsManager (DOO) to oversee the smooth functioning of our pediatric dental office.
As the DOO you will maintain efficient administrative processes, coordinate patient care, and support the team. You will play a vital role in creating a positive and efficient work environment that enables our dental team to provide exceptional patient care. The ideal candidate can communicate with grace, is a creative problem solver, and is consistent.
Together, with our experienced dentists and clinical staff, we want you to bring your passion, skills, and drive to help patients achieve beautiful smiles and better health while creating “wow” experiences at every visit!
Location: Downingtown, PA
Schedule: 7:56 AM - 5:45 PM, Monday - Friday.
Responsibilities
Ensure all office staff are arriving ready to work: on time and in proper uniform
Maintain office schedules, following CDH policies and procedures
Implement CDH office policies and ensure that all staff members are following CDH office policies
Manage office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, etc.
Increase and stimulate new patient growth by supporting marketing and promotional programs
Directly supervise office teams and proactively manage their performance and development including but not limited to, performance feedback, corrective actions, and appraisals
Hold monthly office meetings. Keep a running folder of the minutes for each meeting in the office along with a sign-in sheet. All minutes are required to be reviewed by all staff not present and sign off on them within 24 hours of reporting to work the next business day.
Qualifications
Minimum of three (3) years of experience in a management position, preferably in a dental office.
Excellent organizational skills and attention to detail.
Ability to work well with doctors, patients, employees and others.
Knowledge of dental terminology and computer systems.
Knowledge of Microsoft Office Suite including Outlook, Excel and Word.
Cleared through the State of PA to work on children: determined through Criminal Background Check, Finger Printing, and Child Abuse Clearance
What We Offer
We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide:
Medical and Vision Insurance: You're eligible starting the first month after you join.
Dental Coverage: Enjoy this benefit with $0 premium.
401(k) Plan with Company Match: We help you plan for your future with our matching program.
Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
Employee Referral Program: Earn rewards for bringing talented individuals to our team.
Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
Pet Insurance: We understand the importance of furry family members too.
Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.
#IND
$70k-75k yearly Auto-Apply 7d ago
District Manager- BluFox Mobile Central PA
Blufox Mobile
Operations manager job in Lebanon, PA
Job Listing: Xfinity Retail District Manager
Company Overview: Blufox Mobile, the largest branded partner for Comcast XFINITY services, is actively seeking energetic individuals to join our team as District Managers. With locations across the country and ambitious expansion plans, Blufox is leading the charge in providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.
Position: Retail District Manager
Compensation:
Competitive annual salary: $80,000-$110,000
Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF
Job Type: Full-time
Responsibilities:
Sales Leadership and Strategy:
Oversee the sales performance and operations of multiple retail locations within your assigned district.
Develop and implement strategic sales initiatives to drive revenue growth and exceed targets.
Lead a team of Store Managers and Sales Associates to maximize sales, customer satisfaction, and compliance results.
Analyze key performance indicators (KPIs) and implement strategies to address areas of improvement.
Collaborate with Store Managers to ensure effective product positioning, account analysis, promotional offers, and customer service.
Team Management:
Recruit, train, and develop Store Managers and Sales Associates.
Implement effective sales channel training and development programs in collaboration with the Leadership & Training team.
Provide ongoing support, coaching, and feedback to enhance team performance.
Operations:
Ensure compliance with cash handling policies and procedures, inventory management, and other operational guidelines.
Work with the Operations team to enhance cost-effectiveness and efficiency of retail operations.
Customer Satisfaction (NPS):
Foster a customer-centric culture to achieve and maintain high Net Promoter Scores (NPS) across all locations.
Implement strategies to enhance the overall customer experience.
Job Qualifications:
Bachelor's degree or equivalent experience
5+ years of experience in retail management or a related field required.
Experience in wireless/cable/retail sales preferred.
Benefits:
Medical, Dental, Vision, 401k
Paid training
Vacation, Sick, and Personal Time OFF
Opportunities for career advancement
Comfortable, state-of-the-art workspace
How to Apply: If you are a seasoned retail leader with a passion for driving sales, delivering exceptional customer experiences, and eager to contribute to a growing team, we invite you to apply! Share details about your relevant experience and why you're excited about the opportunity with Blufox Mobile.
Note: Please inquire during the interview about our unique employee-focused programs and the growth opportunities available within the company.
Requirements
Sales and Leadership
Responsible for supervision and profitability of all stores in assigned area
Analyze sales trends for the locations, unlock the full potential of each store location by maximizing resources, available sales promotions, and team effectiveness.
Conduct and maintain regular sales channel analysis, reporting, and benchmarking for the purpose of continually improving sales productivity, cost per acquisition, and quality of sale.
Develop and manage monthly forecasts for sales performance expectations, commissions, expenses, and other special projects.
Coordinate with inbound sales and retention departments to leverage best practices for product positioning, sales presentations, promotional offer use, retention tools, and overall customer sales and service expectations.
Oversee sales quotas and operational effectiveness for all Managers and Sales Reps in assigned store locations.
Conducting regular meetings with all sales staff to assist them in achieving their goals
Operations
Responsible for ensuring all team members are compliant with policies and procedural issues
Maintain standards of appearance as established by Blufox Mobile.
Other duties assigned as needed
Customer Experience (NPS)
Manage NPS (Customer Satisfaction) score for customer interactions within District.
Works with team to ensure excellence in customer service with every customer contact.
Coordinate with Leadership & Development personnel to initiate and sustain effective sales channel training and development programs.
Benefits
Commission
Medical Plan
Dental Plan
Vision Plan
401K
Vacation, Sick and Personal Time Off
$80k-110k yearly Auto-Apply 60d+ ago
Salon Manager
Regis Haircare Corporation
Operations manager job in Parkesburg, PA
We're so happy you found us! We would love for you, as a licensed hairstylist with management experience, to join our dynamic family of like-minded, passionate, and talented hairstylists.
We are here to provide continual growth and are committed to nurturing your talent and fueling your passion to manage and work behind the chair.
Let's get you started. It's easy. Just apply with our amazing chatbot assistant, Olivia. We will gather some contact information and help schedule a time that is convenient for you to interview. It all takes just a minute and you will get confirmation of the interview right away. Thank you for considering us. We can't wait to hear from you.
IF YOU HAVE A COSMETOLOGY LICENSE, AND SALON MANAGEMENT EXPERIENCE, PLEASE APPLY HERE!
We treat our stylists like FAMILY!
ESTABLISHED CLIENTELE in a busy salon.
HAIRCUTS - COLOR - WAXING - TREATMENTS
PAY: Up to $35 per hour
EDUCATION:
Over 50 hours PAID TRAINING in the first 3 months - with advanced cutting & color classes at our Hairstylist Academy.
We have the LARGEST EDUCATION TEAM in the region. Whether you're just starting out, returning to the industry, or are behind the chair now, we have the EDUCATION to grow your skills and make you SUCCESSFUL and CONFIDENT.
Ongoing EDUCATION throughout your career at Supercuts. Immediate SUPPORT and the BEST in the industry TRAINING.
CAREER ADVANCEMENT Opportunities:
* We offer a FUTURE, not just a job, but a CAREER path.
* Career paths and training available in Education and Leadership.
Many Stylist BENEFITS, including:
ABOVE AVERAGE BASE PAY, plus Immediate COMMISSION & BONUS opportunities
FLEXIBILITY & WORK-LIFE BALANCE
FULL-TIME & PART-TIME Positions Available Immediately
HEALTH, DENTAL, VISION, 401K
STUDENT LOAN REPAYMENT ASSISTANCE (Pay Back the Future)
PAID HOLIDAYS
PAID VACATION THAT INCREASES WITH YOUR TENURE
PAID COSMETOLOGY LICENSE RENEWAL
A FUN PLACE TO WORK TOGETHER AS A FAMILY!
The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for the team to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service by providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service, and the knowledge to duplicate the desired look at home.
Minimal Qualifications:
Current cosmetology or barber license and manager license as required by state/provincial regulations
Ability to work a flexible schedule, including evenings and weekends
Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner.
Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures, and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
Ability to resolve guest issues
Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters, and resolving associate issues
$35 hourly 2d ago
Director, Operations
Metergy Solutions
Operations manager job in Exton, PA
, LLC. (“Metergy”) Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We're a technology company that drives huge carbon emission reductions. This is a once-in-a-career opportunity. As one of North America's most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts for Metergy's clients. This performance has enabled Metergy to issue green bonds and obtain green financing. Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members. Metergy is a portfolio company of Brookfield Infrastructure Partners. Brookfield is one of the world's largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.
Our Mission Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
At Metergy, we don't just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That's why we're thrilled to be recognized as a Great Place to Work for the second consecutive year! This achievement reflects our unwavering commitment to building a workplace that's respectful, inclusive, and high-performing. Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. We're proud of who we are and even prouder of where we're headed.
The Role
This position oversees the Internal Operations of the EMS3/Exton office, focusing primarily on the billing and account integration teams. These teams are responsible for onboarding new submetering properties and delivering consistent, recurring billing services across the entire EMS3 portfolio of recurring revenue. A critical aspect of this role is fostering close collaboration with the Director of Field Services (US) to ensure that service levels are consistently met and that clients receive a seamless experience. This includes providing strong leadership in the Exton office during a period of significant growth and change, while also managing relationships with business leaders, technology teams, and external partners. The Director of Internal Operations will report directly to the COO of EMS3, with a ‘dotted line' to the US President. This role is integral to advancing Metergy's mission of providing building owners and occupants with accurate, reliable utility consumption data through industry-leading submetering and billing solutions, while cultivating a work environment where team members are inspired and empowered to make a positive impact.
Responsibilities include:Team Leadership and Development:
Provide the leadership, management, and vision necessary to ensure the company has and retains the right team to effectively grow the recurring revenue operations
Mentor and develop internal operations teams to foster a culture of continuous learning and improvement and lead team members to encourage maximum performance and dedication
Be a key driver of cultural change in the organization, as an advocate and driver of continuous improvement
Operational Oversight:
Oversee ongoing operations, priorities, procedures and initiatives for the internal operations teams
Responsible for key performance indicators and reporting to support budget and operational metrics
Monitor and manage capacity, risks, and performance of your team to maintain service levels
Process Optimization:
Analyze existing internal operations processes to identify bottlenecks and to implement best practices to streamline workflows and improve overall performance
Manage and lead improvement initiatives that advance Metergy's growth plan
Supporting leadership team in addressing our “documentation debt”
Ownership of Internal Operations P&L:
Oversee internal operations departments' financial performance and manage budgets to optimize cost-effective operations
Collaboration and Communication:
Foster strong collaboration with other departments and offices, including working closely with the Director of Field Services-US to ensuring initiatives align and support overall organizational success
Leverage teams and leaders across the organization in knowledge sharing and support
Billing Software Liaison:
Act as the Exton office Champion for the transition to new billing application software
Qualifications:
University degree
Demonstrated leader through growth and change, ability to elevate and develop team members
Strong project management and problem-solving skills, with knowledge of project management standards, processes, procedures and guidelines
Strong strategic planning and organizational skills
Demonstrated skill in managing project budgets and timelines
Excellent analysis, problem-solving, team, conflict management and time management skills
Ability to set clear expectations, manage team performance and build high morale among team members
Excellent written, communication and interpersonal skills
Team player with positive attitude and focus on results and business growth
Benefits & Perks
• Excellent health coverage and life insurance benefits - no waiting period!• Company-paid Long-Term Disability and Basic Life Coverage• Flexible Spending Account (FSA) options• 401K plan with immediate company match • Generous Paid Time Off Plan plus 10 paid holidays• Summer hours to enjoy the weather• Regular Social events - happy hours, summer & holiday parties, & more
Metergy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We strive to create an inclusive and diverse workplace for all.Metergy uses artificial intelligence (AI) for interview notetaking purposes. Metergy does not use AI to screen, assess, or select candidates.
$74k-125k yearly est. Auto-Apply 60d+ ago
District Manager- BluFox Mobile Central PA
Blufox Mobile
Operations manager job in Lebanon, PA
Job Description
Job Listing: Xfinity Retail District Manager
Company Overview: Blufox Mobile, the largest branded partner for Comcast XFINITY services, is actively seeking energetic individuals to join our team as District Managers. With locations across the country and ambitious expansion plans, Blufox is leading the charge in providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.
Position: Retail District Manager
Compensation:
Competitive annual salary: $80,000-$110,000
Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF
Job Type: Full-time
Responsibilities:
Sales Leadership and Strategy:
Oversee the sales performance and operations of multiple retail locations within your assigned district.
Develop and implement strategic sales initiatives to drive revenue growth and exceed targets.
Lead a team of Store Managers and Sales Associates to maximize sales, customer satisfaction, and compliance results.
Analyze key performance indicators (KPIs) and implement strategies to address areas of improvement.
Collaborate with Store Managers to ensure effective product positioning, account analysis, promotional offers, and customer service.
Team Management:
Recruit, train, and develop Store Managers and Sales Associates.
Implement effective sales channel training and development programs in collaboration with the Leadership & Training team.
Provide ongoing support, coaching, and feedback to enhance team performance.
Operations:
Ensure compliance with cash handling policies and procedures, inventory management, and other operational guidelines.
Work with the Operations team to enhance cost-effectiveness and efficiency of retail operations.
Customer Satisfaction (NPS):
Foster a customer-centric culture to achieve and maintain high Net Promoter Scores (NPS) across all locations.
Implement strategies to enhance the overall customer experience.
Job Qualifications:
Bachelor's degree or equivalent experience
5+ years of experience in retail management or a related field required.
Experience in wireless/cable/retail sales preferred.
Benefits:
Medical, Dental, Vision, 401k
Paid training
Vacation, Sick, and Personal Time OFF
Opportunities for career advancement
Comfortable, state-of-the-art workspace
How to Apply: If you are a seasoned retail leader with a passion for driving sales, delivering exceptional customer experiences, and eager to contribute to a growing team, we invite you to apply! Share details about your relevant experience and why you're excited about the opportunity with Blufox Mobile.
Note: Please inquire during the interview about our unique employee-focused programs and the growth opportunities available within the company.
Requirements
Sales and Leadership
Responsible for supervision and profitability of all stores in assigned area
Analyze sales trends for the locations, unlock the full potential of each store location by maximizing resources, available sales promotions, and team effectiveness.
Conduct and maintain regular sales channel analysis, reporting, and benchmarking for the purpose of continually improving sales productivity, cost per acquisition, and quality of sale.
Develop and manage monthly forecasts for sales performance expectations, commissions, expenses, and other special projects.
Coordinate with inbound sales and retention departments to leverage best practices for product positioning, sales presentations, promotional offer use, retention tools, and overall customer sales and service expectations.
Oversee sales quotas and operational effectiveness for all Managers and Sales Reps in assigned store locations.
Conducting regular meetings with all sales staff to assist them in achieving their goals
Operations
Responsible for ensuring all team members are compliant with policies and procedural issues
Maintain standards of appearance as established by Blufox Mobile.
Other duties assigned as needed
Customer Experience (NPS)
Manage NPS (Customer Satisfaction) score for customer interactions within District.
Works with team to ensure excellence in customer service with every customer contact.
Coordinate with Leadership & Development personnel to initiate and sustain effective sales channel training and development programs.
Benefits
Commission
Medical Plan
Dental Plan
Vision Plan
401K
Vacation, Sick and Personal Time Off
How much does an operations manager earn in Ephrata, PA?
The average operations manager in Ephrata, PA earns between $53,000 and $129,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.
Average operations manager salary in Ephrata, PA
$82,000
What are the biggest employers of Operations Managers in Ephrata, PA?
The biggest employers of Operations Managers in Ephrata, PA are: