General Manager I
Operations manager job in Doylestown, PA
As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.
Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.
Job Responsibilities
Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
In order to be prepared for this leadership role, qualified candidates will possess:
Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
Meaningful experience in service industry, contract services, or hospitality environment.
Proven ability leading through other managers.
Experience in creating and managing a department budget, financial controls and analysis.
Experience crafting product sales strategies and implementing operational programs and initiatives.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Executive Director, Compliance Operations
Operations manager job in Plymouth Meeting, PA
Our Client is Publicly-Traded Commercial-Stage Biopharma Company that is seeking a senior leader to drive the strategic evolution and execution of a comprehensive Compliance Program, with a focus on policies, training, operations, and strategic initiatives across the Legal and Compliance function. This role will collaborate closely with senior leadership across Compliance, Legal, Commercial, Medical Affairs, Market Access, and IT to foster a culture of integrity, transparency, and ethical decision-making.
The Company is poised for considerable growth as the Company has launched a first-in-class therapy in the rare disease space.
Key Responsibilities:
Maintain and enhance compliance infrastructure that supports a company-wide culture of accountability.
Oversee governance of compliance policies and procedures, ensuring alignment and accessibility across the organization.
Design and deliver engaging, risk-based compliance training programs tailored to diverse functional audiences.
Conduct annual compliance risk assessments, analyze results, and identify areas for improvement.
Provide guidance to integrate compliance controls into business practices.
Lead continuous improvement initiatives, including documentation and tracking of compliance activities.
Stay current on laws, regulations, and industry standards impacting compliance programs, including privacy, marketing, and pricing regulations.
Manage high-impact compliance projects and cross-functional working groups as assigned by senior leadership.
Qualifications:
Bachelor's degree required; advanced degree (JD, MBA, or Master's) strongly preferred.
15+ years of progressive experience in compliance, legal, or related functions within the pharmaceutical or biotech industry required.
Proven success in developing policy governance frameworks and compliance training programs.
Strong strategic leadership, organizational awareness, and decision-making skills.
Excellent interpersonal, writing, and presentation abilities.
Ability to thrive in a fast-paced, high-growth environment while maintaining focus on ethics and collaboration.
Deep knowledge of laws, regulations, and industry guidance relevant to healthcare compliance.
Strong problem-solving and risk analysis capabilities.
Ability to prioritize effectively and manage multiple complex, confidential tasks.
Work Arrangement:
This position requires in-office presence three days per week.
Director of Operations
Operations manager job in Philadelphia, PA
About Us:
Datavault AI Inc. (formerly WiSA Technologies) is a leading innovator in immersive multichannel wireless audio and AI-driven data monetization. We are dedicated to delivering cutting-edge solutions and exceptional customer support across a wide range of industries.
The company operates through three primary divisions:
Data Science Division - Provides high-performance computing (HPC) software applications and Web 3.0 data management licenses for industries including biotech, energy, education, fintech, real estate, and healthcare.
Acoustic Science Division - Licenses spatial and multichannel HD sound transmission technologies under the ADIO , WiSA , and Sumerian brands, serving sectors such as sports & entertainment, events & venues, automotive, and finance.
CSI Division (formerly CompuSystems, Inc.) - Acquired in 2025, CSI is a premier provider of event registration, lead retrieval, and data analytics services. Now operating as a core part of Datavault AI, the CSI Division enhances our capabilities in the live events space and beyond, delivering intelligent, scalable, and customer-first solutions for trade shows, corporate events, and experiential activations.
Together, these divisions position Datavault AI at the forefront of data-driven innovation, immersive technology, and operational excellence.
Job Description: The Director of Operations is the operational backbone of Datavault AI. In this high-impact role, you'll work closely with functional leaders to align strategy, streamline execution, and drive operational efficiency. You'll be instrumental in building scalable systems, solving complex problems, and ensuring that teams are empowered to deliver results. If you're a systems thinker who thrives in fast-paced environments and brings a proactive, collaborative approach to operational excellence, this role is for you.
Key Responsibilities:
Strategic Planning & Execution
Partner with leadership to translate company goals into actionable plans.
Drive cross-functional initiatives and ensure timely delivery of key projects.
Operational Excellence
Identify bottlenecks and implement scalable processes across departments.
Develop and monitor KPIs to track performance and drive accountability.
Team Enablement
Facilitate effective communication and collaboration between teams.
Support department heads in resource planning, budgeting, and prioritization.
Process & Systems Optimization
Evaluate and implement tools and systems to improve operational workflows.
Lead change management efforts to ensure adoption and impact.
Culture & Leadership
Foster a culture of ownership, transparency, and continuous improvement.
Be a trusted advisor and sounding board to the executive team.
Qualifications:
7+ years of experience in operations, strategy, or program management, ideally in a startup or tech environment.
Proven track record of leading cross-functional initiatives and driving results.
Strong analytical, organizational, and communication skills.
Comfortable navigating ambiguity and wearing multiple hats.
Experience with project management tools and data dashboards.
Background in scaling operations from early-stage to growth.
What We Offer:
Competitive salary and benefits package.
Opportunities for professional growth and development.
A collaborative and innovative work environment.
The chance to work with cutting-edge technologies and make a significant impact.
Warehouse Operator
Operations manager job in Philadelphia, PA
Kelly is hiring a Warehouse Operator for a 6 -month Contract role with one of our prestigious clients based out in Philadelphia, PA 19153.
Job Title: Warehouse Operator
Employment Type: 6-month contract
Pay rate: $20/hr.
Shift: 6 am - 2:30 pm
The Warehouse Operator will thoroughly and accurately complete all assigned work including picking stocks and weighing out batches, loading and unloading, packing orders, taking samples, and locating and picking stock in a safe/productive/quality/accountable manner and ensures associated stock accuracy where applicable during the shift. The Warehouse Operator performs assigned work picking and weighing out materials, following all required safety guidelines and accurately perform scanner and system transactions. You will report to the Team Lead or Supervisor and learn new skills to stay current with the needs of the position in a changing environment. You will have great computer skills, and prior stand-up forklift experience. Ideally you will have experience in a food/chemical production environment.
Job Requirements
Required Skills
Pick orders for shipping.
Sampling for QC and other requested areas.
Proficient use of Stand-Up Forklift
Data entry as needed for production operations.
Pull materials as needed for Manufacturing.
Scan all inventory transactions.
Follow all company SOP/GMP.
Pull sample request from Inventory.
Maintain accurate Inventory transactions.
Load and unload shipping and receiving materials
Assist Receiving Department by unloading any trailer deliveries as needed.
Required Experience
Experience as an operator in a food/chemical manufacturing environment.
Experience working with ERP software system (e.g., EMS or SAP).
Forklift Driving Experience
Ability to read and comprehend the English language
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
The employee must regularly lift and/or move up to 50 pounds but anything over 75lb limit you should use assistance.
EDUCATION/ TRAINING/ EXPERIENCE:
High school diploma or general education degree (GED)
One to three years related warehouse experience and/or training
If you believe you are a good fit for this opportunity, please submit your application through the job posting link. We also encourage you to share references if you have them.
Independent Operator - Store Manager
Operations manager job in Bensalem, PA
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
Sales Operations Project Manager
Operations manager job in North Wales, PA
HCLTech is looking for a highly talented and self- motivated Sales Operations Project Manager - Communications & Analytics to join it in advancing the technological world through innovation and creativity.
Job Title: Sales Operations Project Manager - Communications & Analytics
Job ID: 1642643BR
Position Type: Full-time
Location: North Wales, PA 19454
Role/Responsibilities
Lead onboarding, training, and technical support for US Field Sales Communication Systems to boost user adoption, proficiency, and user experience.
Develop custom reports and perform data analysis to provide actionable insights for stakeholders.
Oversee the U.S. Field Exhibits process to ensure adherence to compliance standards, data accuracy, and efficient vendor management.
Manage internal distribution lists, business cards, name badges, office supplies, and print programs with a focus on process improvement.
Develop training materials and facilitate meetings to engage field employees and enhance proficiency.
Participate in Agile teams to define project goals, timelines, and deliverables, driving collaboration and iterative progress.
Maintain work instructions and SOPs for consistency and compliance.
Act as subject matter expert on projects and support ad hoc requests from senior management.
Drive ongoing process improvements through stakeholder feedback and performance metrics.
Qualifications & Experience
Minimum Requirements
Bachelor's degree (BS or BA)
1-2 years' experience in pharmaceuticals, sales, marketing operations, or similar fields.
Strong project management skills with Agile experience; able to handle multiple complex tasks independently in a fast-paced, cross-functional setting.
Analytical and problem-solving abilities with a results-oriented mindset.
Advanced oral and written communication skills; able to convey information succinctly and effectively.
Proven leadership, collaboration, and decision-making skills.
Desired Qualifications
Proficiency in Microsoft 365 suite (SharePoint, Power BI, and Outlook), SQL, Veeva, Salesforce, and other relevant business tools.
Ability to present and deliver content, provide training, and facilitate meetings for field-based employees to support user adoption and proficiency.
Experience with data analytics tools and techniques.
Knowledge of Field Sales structure and its impact on operational processes.
Experience with team collaboration software, automation tools (such as Power Automate), document management, and design software (such as Photoshop).
Advanced proficiency in workflow automation and data visualization.
Pay and Benefits
Pay Range Minimum: $65,000 per year
Pay Range Maximum: $78,000 per year
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year
How You'll Grow
At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
Operations Manager, Retail Marketplace | G-III
Operations manager job in Dayton, NJ
Reporting To: Vice President of Network Strategy & Analytics
Profile:
The Retail Marketplace Operations Manager will support the following:
Direct-to-consumer shipping activities including marketplace, drop-shipments, and direct to consumer
Returns management and disposition
Retail and outlet shipping for owned stores
The Manager will play a key role in fostering strong relationships with internal stakeholders in Distribution Operations and the Retail team to optimize performance. This role will support the continuous improvement of the returns process, as well as helping to ensure timely and efficient delivery of merchandise directly to customers or GIII retail outlets.
The ideal candidate will have a proven track record of success in returns management, e-commerce operations, and supply chain logistics, with strong leadership abilities to optimize these areas and collaborate cross-functionally to achieve business goals.
Responsibilities:
Partner with leadership to analyze and accelerate strategies that define and implement best practices for merchandise returns, inventory placement, and disposition.
Develop and implement the overall returns strategy to improve customer satisfaction and optimize the returns process, reducing costs and enhancing operational efficiency.
Lead the development and roll-out of enhanced direct-to-consumer shipping and retail programs to ensure the timely and accurate delivery of products directly to customers.
Compiling forecasts to be used by the operational teams.
Monitor the D2C and retail supply chain performance to ensure timely and accurate fulfillment. This includes working closely with the GIII facility and 3PL leadership teams and the internal operations management team.
Work closely with the Distribution Operations team to update and refine the D2C shipping procedures for the enterprise.
Promote a customer-first approach across all D2C touchpoints, from online ordering to delivery, enhancing customer satisfaction and brand loyalty.
Collaborate with IT teams to ensure that the necessary technology and systems (e.g., order management, fulfillment, and CRM systems) are integrated and optimized for efficient D2C operations.
Identify and execute process improvements for returns handling, ensuring accuracy, timeliness, and alignment with company policies and customer expectations.
Monitor and analyze returns data, identifying trends, root causes, and areas of opportunity for continuous improvement. Provide regular reports to leadership on key metrics, such as return rates, product defects, and cost of returns.
Develop and manage KPIs and reporting frameworks to monitor and evaluate operational performance, identifying opportunities to optimize efficiency and reduce costs.
Lead cross-functional initiatives to facilitate process improvements.
Qualifications/Requirements:
Bachelor's Degree in Logistics, Supply Chain Management, Business Administration or related field.
5+ years of relevant experience, prior experience working cross functionally with CRM, Operations, Finance strongly preferred.
A proven track record in leadership roles with the ability to drive change and foster innovation.
Strong collaboration and creative problem-solving skills
Demonstrated record of achievement in developing key business initiatives and forging productive relationships to drive growth and opportunity.
Proven ability to communicate effectively across all levels of the organization, translating operational data into actionable insights.
Results-oriented, with a focus on operational excellence and continuous improvement.
Exceptional communication and leadership skills.
The pay range for this position is: $75,000 per year -$85,000 per year
Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transp
arency Law.
About G-III Apparel Group, Ltd. | *************
G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team's entrepreneurial spirit and our deep relationships across the industry.
G-III's owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports and more. G-III has fashion licenses under the Calvin Klein, Tommy Hilfiger, Cole Haan, Dockers, Guess?, Kenneth Cole, Levi's, Vince Camuto, Margaritaville and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris and Donna Karan brands.
Senior Director of Operations
Operations manager job in Blue Bell, PA
The Senior Director for Operations for Intren East Region leads the safe, efficient, and profitable delivery of transmission, substation, and distribution projects. This individual will lead a stand-alone operating unit, and is responsible for operational excellence, customer engagement, business development, and team leadership across the region. The role requires a strong command of energy infrastructure markets and key utility clients-PECO, Atlantic City Electric, Potomac Electric Power, and Delmarva Power-to anticipate needs, strengthen relationships, and drive competitive advantage. As a member of the regional leadership team, the Senior Director integrates commercial, operational, financial, and organizational capabilities to deliver best-in-class performance.
Key Responsibilities
Operational Leadership
- Oversee field operations for medium and small-scale energy infrastructure projects, ensuring safety, quality, timeliness, and budget adherence.
- Drive operational performance, productivity, and resource utilization across the region.
- Ensure compliance with all safety, environmental, and regulatory requirements.
- Champion operational discipline and continuous improvement.
People & Culture
- Lead and develop a high-performing team including project managers, estimators, field leaders, and fleet.
- Ensure strong succession pipelines and talent capability across the region.
- Foster cross-functional collaboration with engineering, procurement, and corporate
Customer & Market Engagement
- Serve as executive sponsor for PECO, ACE, PEPCO, and DPC.
- Build and sustain high-value relationships with utility clients and stakeholders.
- Leverage market insight to anticipate trends and position the company for sustained growth.
Commercial & Financial Management
- Partner with commercial teams on bid strategies, contract negotiations, and project mobilization.
- Drive financial performance including forecasting, cost control, and margin improvement.
- Support business development efforts to expand market share and grow revenue.
support teams.
- Champion company values, culture, and leadership standards.
Strategic Leadership
- Contribute to enterprise-wide strategy and decision-making as a member of the regional leadership team.
- Align regional goals with corporate objectives and share insights to inform broader initiatives.
Qualifications
- 8+ years of leadership experience in field operations within energy infrastructure or heavy civil construction.
- Proven success managing regional operations with full P&L responsibility.
- Strong commercial acumen and financial management capability.
- Deep understanding of utility clients and regulatory environments in the Northeast.
- Excellent safety leadership and compliance track record.
- Track recorded of driving change.
- Bachelor's degree in Engineering, Construction Management, or Business.
Store Manager
Operations manager job in Narberth, PA
As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.
Get great perks.
Bonus plans, generous paid time off, career development program, and weekly pay
Compensation based on qualifications and experience. Hiring immediately
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment for the small business customer
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Lead merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall leadership of running a store; additional responsibilities as needed or assigned
Essential skills and experience:
1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
Bachelor's Degree in Business or related field
Ability to engage with the community and network & support small business customers
#MGT
#LI-RR1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplyAssistant Store Manager
Operations manager job in Philadelphia, PA
At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.
The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.
Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development.
Key Responsibilities:
Supporting Store Operations and Sales:
Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience.
Help develop and implement strategies to drive store sales and increase profitability.
Assist in coordinating and overseeing sales and profitability, performance, service, and operations.
Team Leadership and Development:
Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets.
Conduct performance appraisals, manage employee development and provide ongoing feedback.
Support the leadership team, ensuring effective collaboration and achievement of store goals.
Client Satisfaction and Service:
Ensure high levels of client satisfaction through excellent service.
Handle client complaints and provide appropriate solutions.
Support client loyalty programs and services to ensure client loyalty and engagement.
Store Standards and Compliance:
Maintain outstanding store condition and visual merchandising standards.
Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.
Resource Management:
Assist in managing inventory levels to ensure product availability.
Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance.
Qualifications/Experience:
Proven successful experience as a retail assistant manager.
3-5 years of experience managing a high volume, complex retail, or hospitality setting.
Strong leadership skills and business acumen.
Client management skills.
Strong organizational skills.
Excellent communication and interpersonal skills.
A knack for attracting, identifying, and inspiring employees.
Flexible availability to work a retail schedule.
Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation.
Adherence to Sephora's dress code and policies in the Sephora Employee Handbook
The annual base salary range for this position is $64,400.00 - $74,908.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program.
While at Sephora, you'll enjoy…
The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with.
The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.
You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart.
This
, is the future of beauty. Reimagine your future, at Sephora.
Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Team Lead, Market Operations
Operations manager job in Middlesex, NJ
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video .
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position (Ranging from $50,000 - $60,000)
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Associate Manager, Store Design & Site Development
Operations manager job in Edison, NJ
About Wakefern
Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , Fairway Market , Gourmet Garage , Di Bruno Bros. , and Morton Williams banners.
Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices.
About You
The Associate Manager of Store Design & Site Development leads the end-to-end planning, design, and execution of new store development projects. This role ensures that all site and store designs meet operational, aesthetic, and brand standards while coordinating with internal stakeholders and external partners to deliver high quality, cost-effective, and timely store openings. This role also oversees a team of three project engineers responsible for designing store layouts and ensuring alignment with Wakefern's merchandising and operational standards.
Essential Job Functions:
Supervise and mentor a team of three project engineers focused on store layout design.
Assign projects, manage workloads, and ensure timely delivery of design milestones.
Provide guidance on design standards, technical challenges, and cross-functional coordination.
Evaluate potential sites for new supermarket locations, including store sizing and truck routing.
Oversee site plan creation for member and Wakefern-identified locations
Collaborate with Real Estate on lease-related construction issues, including tenant/landlord work schedules.
Develop lease exhibits such as pylon signage and exterior elevations.
Ensure site lighting complies with Wakefern standards.
Lead store planning and design processes to align with Wakefern merchandising and operational standards.
Design lighting plans and select appropriate fixtures.
Issue RFPs and coordinate with architects, engineers, and consultants.
Review and approve design documents to ensure alignment with customer experience and operational goals.
Qualifications:
Bachelor's degree in Architecture, Engineering, or a related field.
Minimum 5 years of experience in commercial site development, preferably in retail or supermarket environments.
Strong knowledge of supermarket operations and store planning.
Familiarity with zoning, permitting, and construction processes.
Proficiency in design and project management tools (e.g., AutoCAD, Adobe, SketchUp).
Excellent communication, negotiation, and organizational skills.
Willingness to travel to project sites as needed.
Working Conditions & Physical Demands
Ability to monitor computer screens, access interactive meetings with camera and sound.
Ability to work a hybrid schedule as established by the company.
Ability to sit, stand, bend and walk retail sites for long periods of time.
Ability to travel to project sites as needed, including long distances.
Leadership Competencies
Think Strategically: Create a compelling vision, develop a strategy and empower others to achieve it
Influence Others: The ability to effectively collaborate, inspire, persuade and align others
Drive Change: Create the vision and drive the momentum for change
Talent Planning: Build organizational and associate capability to achieve business goals
Take Accountability: Drive a culture of ownership throughout the organization
Inclusive Leadership: Role model inclusive leadership to leverage diversity
Core Competencies
Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two-way communication.
Build Relationships: Creates cross-functional partnerships through the development and maintenance of constructive and cooperative relationships.
Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work.
Embrace Change: Looks for new ways of working by supporting advancements in processes and technology.
Develop You: Identifies and capitalizes on opportunities for personal and professional career growth.
Drive for Results: Supports divisional and strategic objectives through achievement of work goals.
Compensation and Benefits
The salary range for this position is: $100,00 to $130,000.
Placement in the range depends on several factors, including experience, skills, education, geography, and budget considerations. Wakefern is proud to offer a comprehensive benefits package designed to support the health, well-being, and professional development of our Associates. Benefits include medical, dental, and vision coverage, life and disability insurance, a 401(k)-retirement plan with company match & annual company contribution, paid time off, holidays, and parental leave. Associates also enjoy access to wellness and family support programs, fitness reimbursement, educational and training opportunities through our corporate university, and a collaborative, team-oriented work environment. Many of these benefits are fully or partially funded by the company, with some subject to eligibility requirements.
TikTok Shop - Site Operations Manager
Operations manager job in Middlesex, NJ
The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation. TikTok Shop's Supply Chain & Logistics is looking for an experienced Fulfillment Node Operations Manager to oversee various aspects of building operations, maintenance, and compliance to create a safe, productive, and comfortable work environment for our employees.
Responsibilities:
* Manage end to end e-commerce fulfillment operations including inbounding goods, pick, pack and outbound operations
* Owns and delivers operational KPIs and cost targets for the regional areas of responsibility, including safety, productivity, quality, and financial goals
* Responsible for providing strategic and long-term planning inputs including peak season planning
* Drives continuous improvement to optimize operations and improve productivity
* Champion strategic projects that have network-wide impact.
* Leverages cross functional teams and third party service provides to run a world class fulfillment operation and solicit ideas to solve problems
* Establishes objectives and metrics for node operations in the areas of safety, quality, productivity, and customer experience
* Sets clear goals and expectations for team members, measure performance and provide feedback Minimum Qualifications
* Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience
* 5 years of experience managing third-party logistics providers/vendors
* Strong project management and continuous improvement skills
* Experience managing inbound, outbound, or quality operations with a thorough understanding of key metrics, inputs, and outputs
* Track record of success in operations management, including but not limited to problem solving, capacity planning, cost management, etc.
Preferred Qualifications
* Continuous improvement, Lean Six Sigma, Kaizen experience
* Writing training documents and standard operating procedures
Director of Customer Success
Operations manager job in Philadelphia, PA
Kiddom is redefining how technology powers learning. We combine world-class curriculum with cutting-edge AI and modern SaaS infrastructure to help schools deliver truly personalized education at scale. Our platform equips educators with real-time insights and flexible tools, enabling them to focus on what matters most-driving student growth and equity.
We're not just building technology; we're driving innovation in an industry ready for transformation. At Kiddom, team members sit at the center of this effort, collaborating across engineering, design, research, and education to create experiences that push boundaries and unlock new possibilities for learners and educators alike.
If you thrive in ambiguity, love working in high-ownership cultures, and are energized by the intersection of human impact and next-gen technology, this is the place to shape something transformative.
We're not just building ed-tech; we're disrupting an industry that's been slow to innovate. At Kiddom, Customer Success Leaders sit at the center, partnering with district administrators, school leaders, and educators to ensure technology translates into meaningful outcomes. By aligning closely with product, engineering, and GTM teams, they design and deliver onboarding, training, and support experiences that drive adoption, retention, and long-term impact in classrooms.
If you thrive in ambiguity, love working in high-ownership cultures, and are energized by the intersection of human impact and next-gen technology, this is the place to shape something transformative.You will:
Define the vision for customer success - Build and scale a strategy that ensures districts, schools, and educators achieve measurable outcomes with Kiddom.
Drive adoption and retention - Partner with GTM, product, and curriculum teams to ensure customers not only implement Kiddom successfully but continue to expand their usage over time.
Lead with impact - Shape programs that connect educators to insights, training, and support that translate into student growth and district-wide success.
Build and scale a high-performing team - Recruit, develop, and coach a team of customer success managers and support specialists to deliver exceptional experiences.
Transform onboarding and implementation - Reimagine how schools and districts adopt Kiddom, building streamlined, data-informed workflows that accelerate time-to-value.
Champion the voice of the customer - Act as a critical partner to product and engineering, ensuring customer needs and feedback shape the roadmap.
Operationalize success metrics - Define KPIs for adoption, engagement, retention, and NPS, ensuring data-driven visibility into team and customer performance.
Represent Kiddom with senior district leaders - Build trusted partnerships with superintendents, administrators, and decision-makers, positioning Kiddom as a strategic partner.
What we're looking for:
10+ years of experience in customer success, account management, or related roles, with at least 5 years leading teams in a SaaS environment.
Proven track record driving adoption, retention, and expansion at scale in K-12, ed-tech, or similarly complex enterprise SaaS markets.
Strong leadership and coaching abilities-you've built and scaled teams that consistently exceed targets and delight customers.
Operational rigor-you can design systems, playbooks, and processes that bring clarity and consistency to a fast-moving environment.
Executive presence-you're comfortable engaging with district and school leaders, building credibility and trust.
Exceptional cross-functional influence-you can align customer success with product, engineering, curriculum, and GTM strategies.
Passion for impact-you care deeply about education and want to shape technology that improves equity and outcomes for students.
$100,000 - $160,000 a year
Salary range is dependent on geographic location, prior experience, seniority, and demonstrated role related ability during the interview process.
What we offer:Full time permanent employees are eligible for the following benefits from their first day of employment:
* Competitive salary* Meaningful equity* Health insurance benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance* One Medical membership (in participating locations)* Flexible vacation time policy (subject to internal approval). Average use 4 weeks off per year.* 10 paid sick days per year (pro rated depending on start date)* Paid holidays* Paid bereavement leave* Paid family leave after birth/adoption. Minimum of 16 paid weeks for birthing parents, 10 weeks for caretaker parents. Meant to supplement benefits offered by State.* Commuter and FSA plans
Equal Employment Opportunity PolicyKiddom is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, gender, sexual orientation, transgender status, national origin, citizenship status, uniform service member status, pregnancy, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state, and local laws.
Auto-ApplyCustoms Brokerage Manager TCRS4583
Operations manager job in Edison, NJ
The Customs Brokerage Manager will be the corporate brokerage license holder for an expanding logistic/freight forwarding company. This position will be responsible for ensuring compliance with all customs regulations, facilitating the clearance of goods, and providing expert guidance on customs-related matters.
This is a flexible in-office position in Edison, NJ.
EXPECTATIONS
Manage the corporate customs license application process with CBP
Full responsibility to create the brokerage department for logistics company
Build the brokerage department team's procedures, processes, and training
Set up entire brokerage system to include filer code & other areas of brokerage operation
Manage team with end-to-end import brokerage responsibilities, including P&L
Create KPIs to monitor company and team's brokerage performance and compliance
Manage brokerage team and multiple complex projects in a fast-paced environment
Stay up to date on import/export regulations, industry trends to incorporate into trade processes
ESSENTIALS
5 years of experience in trade compliance and brokerage
Licensed Customs Broker required
In depth knowledge of import entry process with CBP and other government agencies
Solid understanding with HTS Classification, Country of Origin, FTA, Valuation methods, and AD/CVD
Experience being corporate license holder from application to maintenance
Excellent customer service and relationship building skills
Strong analytical, organizational, and communication skills
Experience leading a brokerage team
Proficient in MS Office; including Excel and Access
Director Field Construction Operations
Operations manager job in Conshohocken, PA
CRB is a leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution.
Job Description
The Corporate Director of Field Construction Operations serves as the company-wide subject matter expert (SME) for field execution excellence, focusing on the performance, development, and consistency of project superintendents. This role is a key driver in elevating field leadership capability, standardizing best practices, and ensuring consistent, high-quality project delivery across all business units. While this position has no direct reports, it carries the full backing of executive leadership and the authority to influence and improve field operations at every project site.
This position offers flexibility to be remote with up to 75% travel
Field Leadership Development
* Assess current superintendents' skills and capabilities through site visits and one-on-one interactions.
* Participate in interviews with potential new hires for key superintendent positions.
* Develop individualized and group development plans to strengthen leadership, technical, and operational skills.
* Lead the creation and delivery of a company-wide Superintendent Training Program, incorporating both technical and leadership competencies.
Standards, Procedures & Best Practices
* Provide SME input into the development and continuous improvement of Standard Operating Procedures (SOPs) and execution standards for field operations.
* Ensure all superintendents are trained and aligned with company standards, safety protocols, and quality requirements.
* Benchmark internal and external best practices to maintain industry-leading field performance.
Project Support & Execution Planning
* Participate in preconstruction planning for large and complex projects, advising on site logistics, staffing, schedule feasibility, and constructability.
* Support site leadership during project mobilization to ensure effective field setup and alignment with execution plans.
* Act as a resource to troubleshoot field execution challenges and mentor superintendents during project delivery.
Field Audits & Performance Oversight
* Conduct regular field audits to evaluate compliance with company SOPs, quality standards, and safety practices.
* Provide clear feedback and actionable improvement recommendations to superintendents and project leadership.
* Track field performance trends and recommend strategic initiatives to address recurring challenges.
Qualifications
* 15+ years of progressive construction field leadership experience, with significant time served as a senior project superintendent on large-scale ($100M+) EPC, pharmaceutical, food & beverage, or similar process-industrial projects.
* Proven track record of improving field performance through training, process improvement, and leadership coaching.
* Strong working knowledge of construction means and methods, scheduling, safety, and quality control.
* Excellent communication and interpersonal skills, able to influence without direct authority.
* Ability to travel extensively to project sites across the continental United States
Skills & Competencies
* Influential leader able to win buy-in from experienced superintendents and project teams.
* Practical expert with hands-on knowledge and credibility earned through years of field experience.
* Change Champion that is passionate about continuous improvement and raising the bar on execution.
* Strategic thinker who understands both the big picture and the operational details.
Additional Information
All your information will be kept confidential according to EEO guidelines.
#LI-Remote
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Senior Customer Operations Manager
Operations manager job in Philadelphia, PA
The **Senior Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Senior Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations.
The salary range for this position is $65,000.00 annually
**What You'll Do:**
+ Oversee Customer Operations Managers and other customer operations employees
+ Manage daily customer operations, fleet availability, and revenue generation for the assigned function
+ Lead and support processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
+ Resolve customer issues, ensuring a positive customer experience
+ Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
+ Constantly champion productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
+ Actively engage in effective communication plans focused on building employee engagement in order to achieve business results
+ Conduct performance evaluations that are timely and constructive, where applicable
+ Participate in the recruiting process, as required
+ Provide management with various updates and indicators as requested
+ Remain current on all administrative duties according to company policy
**What We're Looking For:**
+ 1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred
+ High School Diploma required, Bachelor's Degree preferred
+ Moderate proficiency in Microsoft Office Suite
+ Ability to collaborate with internal and external stakeholders across multiple functions and locations
+ Ability to influence
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Results driven, ability to make decisions and help solve problems
+ Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.
+ Ability to drive process and organizational change.
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment.
+ Ability to work under minimal supervision with a goal-oriented mindset.
+ Ability to see the big picture and leverage critical thinking and decision-making skills.
+ Excellent organization, time management, delegation, and prioritization skills.
+ Courageous leadership and accountability.
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Associate Director, Contract Operations & Administration (on-site)
Operations manager job in Bridgewater, NJ
The Associate Director of Biosimilar Contracting Operations will play a pivotal role in shaping our biosimilar and branded 505B2 (injectable) contracting operations strategy and process within Amneal. This position entails significant influence over contract management and operational decision-making that directly impacts revenue and overall business performance. The Associate Director will oversee a team dedicated to contract operations, ensuring alignment across internal departments and external partners.
The ideal candidate will have a proven track record of influencing decision-making processes and achieving revenue impact through effective customer contract operations management. The candidate will be skilled in building and maintaining collaborative relationships with internal stakeholders to ensure alignment on contracting tactics and operational execution. Strong management and communication abilities are essential, as well as expertise in cross-functional collaboration. The candidate will be responsible for articulating a clear vision and objectives, executing deliverables within timelines and adapting proactively to evolving market dynamics. The candidate's leadership will drive both team success and strategic outcomes for the organization. This position will report to the Senior Director, Biosimilar Commercial Operations and will work closely with managers and leaders across other functional areas to ensure strategic alignment with overall company and division objectives.
Essential Functions:
* Contract Management - Responsible for creating a Center of Excellence for biosimilar and branded 505B2 (injectable) contract management by working to understand current processes and create evolved processes to enhance efficiencies. New and existing contracts require accurate drafting and redlining; Cross collaboration with multiple internal stakeholders; Weekly performance reviews with applicable guidance to the field/customers; Maintenance of pricing governance approvals, and renewal review cycles
* Customer Account Level Operations Management - Drive the implementation of product access strategies and oversee the day-to-day customer contract operations for key accounts, and direct clients. The candidates' decisions will directly influence revenue generation and customer satisfaction.
* Internal Alignment - Proactively foster collaboration with internal functional teams, including legal, compliance, finance, auditing, IT, market access, pricing, marketing and warehouse operations. Develop, refine and optimize processes and systems to ensure strategic alignment and successful execution of biosimilar contracts.
* Team Leadership - Manage a dedicated US-based and offshore team, provide guidance and support to drive high performance and accountability. Empower the team to excel in customer contract operations and lead a culture of continuous process and system improvements.
* Operational Success - Ensure timely review and distribution of contract requests through process implementation and team management; maintain accuracy in contract loads and collaborate with the Revenue team on price and rebate structures. Strategic oversight will be critical to achieve operational excellence.
* 3PL Management - Manage and enhance relationships with 3PL for product management to ensure timely customer setups and efficient product distribution. Conduct daily status calls to monitor shipping schedules, address challenges-such as inclement weather-and ensure prompt resolution. Collaborate closely with the field sales team to align on new and existing customer requests, guaranteeing that customer needs are met swiftly and effectively while maintaining optimal inventory management.
Auto-ApplyIndependent Operator - Store Manager
Operations manager job in Norristown, PA
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
Team Lead, Market Operations
Operations manager job in Piscataway, NJ
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video .
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position (Ranging from $50,000 - $60,000)
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.