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Operations manager jobs in Leland, NC

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  • Roofing and Sheet Metal Service Manager

    Tri-State/Service Roofing & Sheet Metal Group 4.5company rating

    Operations manager job in Wilmington, NC

    Are you an experienced commercial roofing and sheet metal professional with a drive to solve problems for building owners? Established in 1923, Tri-State/Service Roofing & Sheet Metal Group has been working, building, and growing -- providing needed services to commercial, industrial, and institutional clients for 102 years. Our Wilmington, NC division of Service Roofing & Sheet Metal Company has an excellent career opportunity for a Roofing and Sheet Metal Service Manager. Join our team as the newest member in a talented and capable group of specialty construction professionals. Ideal Candidate 3+ years of experience in commercial roofing and sheet metal service Knowledge of commercial roofing systems such as TPO, EPDM, PVC, SBS, BUR and SSMR Well-versed in maintenance and repair of all commercial roofing systems A good work ethic with a drive for quality results Excellent decision-making and communication skills Responsibilities Oversee service orders from initial customer service request to writing work orders, preparing estimates, and completing labor/material posting, job reports, and billing Develop and grow service business, maintaining customer base and increasing market share with new customers Sell repair, maintenance, and re-roofing services Recommend and sell roofing maintenance plans Maintain communication with customers and ensure customer satisfaction Manage and mentor service technicians Oversee training of service technicians Responsible for ongoing safety training and adherence to safety policy of service crews Monitor quality and expediency of work Compensation Top pay commensurate with experience Company-funded retirement plan Bonus opportunity Health insurance Paid vacation and holidays Access to company vehicle The Tri-State/Service Group encourages military veterans to apply. We are an equal opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, national origin, age, disability, or any other characteristic protected by law.
    $57k-80k yearly est. 3d ago
  • Branch Manager

    Sunbelt Rentals, Inc. 4.7company rating

    Operations manager job in Little River, SC

    Branch Manager - Scaffold Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! Job Description Summary Are you seeking an entrepreneurial, empowering workplace that allows you to: • Have overall responsibility for the performance of a multi-million dollar revenue business • Leverage your current leadership skills to build a success driven team • Build a successful career with a multi-unit or sales leadership career track This position is eligible for relocation assistance and/or a signing bonus. Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Branch Manager. The Sunbelt Rentals Branch Manager is responsible for the overall direction, coordination, and evaluation of the rental center business unit. This includes leading all aspects of Sales, Customer Service, Fleet Maintenance, and Logistics, including achievement of financial and performance goals. The role is also responsible for the unit's operational and financial reporting functions. Education or experience that prepares you for success: • Business Management degree with at least 1 year of Rental Industry experience OR 3-4 years of Rental Industry experience • Must have a valid driver's license and acceptable driving record history Knowledge/Skills/Abilities you may rely on • Strong leadership and communication skills • Understanding of P&L and other key financial controls • Experience in outside sales or other experience in negotiation and influencing • Experience in construction or industrial markets helpful • High level of accountability, time management and willingness to learn all aspects of the business Range - $65,000-$90,000 plus profit share potential and company vehicle
    $40k-56k yearly est. 2d ago
  • Contract Performance Manager - Controls Sourcing

    GE Aerospace 4.8company rating

    Operations manager job in Wilmington, NC

    As a contract performance manager, you will have a major impact on GE profitability through owning overall contract performance, inclusive of total cost of ownership via safety, quality, on time delivery, unit price, and supplier relationship management. This role is responsible for ownership of contract productivity and overall supplier accountability. In this role, you will create and lead operational rhythms with internal and external stakeholders to drive mutually successful outcomes for GE and GE partners. You will provide the necessary support on pre- and post-contractual administration & management, terms & conditions (T&Cs) of the contract, and the management of claims. This role is responsible for ownership of contract productivity and overall supplier accountability. The role requires cross-functional leadership capability and has autonomy within your respective supply base. The role has a major impact on overall GE profitability. High levels of evaluative judgment and operational acumen are required to achieve outcomes. **Job Description** **Roles and Responsibilities** + Responsible for maximizing contract performance, while maintaining supplier relationships + Ownership for the productivity of assigned contracts through cost reduction, cost avoidance, income generation, and working capital savings + Owns management of existing contracts to measure performance of contractual T&Cs against expectations (i.e. bid vs did process), identify gaps or opportunities, and manage cross functional team actions (i.e. cost recovery, terminations, productivity clauses, premiums, etc.) to maximize contractual productivity and performance + Accountable for supplier performance inclusive of safety, compliance, quality, delivery, commercial, readiness and all elements within these areas (i.e. WIP Health, commits, payables, tooling, etc.) + Where supplier performance does not meet expectations, responsible to drive cross functional problem solving and structured action plans for improvement + Leads cross functional teams to manage supplier relationships + Acts as chief negotiator in significant deals. And leads negotiations among the working team including, but not limited to sourcing colleagues, legal, finance, compliance, engineering, quality, manufacturing operations, product lines, customers, and suppliers + Leads and is accountable for business approvals, supply award, and contract authoring + Owns supplier relationships by driving business reviews on a regular cadence, with the responsibility to escalation frequency & attendance as defined by standard work + Assure timely resolution of supplier issues for assigned contracts + Function as liaison between internal organizations and suppliers for assigned contracts + In partnership with cross-functional teams, interprets internal and external business challenges and recommends best practices to improve products, processes, or services. + Utilizes understanding of industry trends to inform decision making process. + Leads others to find creative solutions within complex contractual landscape with an emphasis on commercial value generation using all available currencies + Has the ability to evaluate quality of information received and questions conflicting data for analysis + Uses multiple internal and external resources outside of own function to help arrive at a decision + May require up to 50% travel **Required Qualifications** + Bachelor's degree from an accredited university or college with at least 4 years of experience in Commercial Operations, Sourcing/ Procurement, Supplier Relationship Management, Sales, Supply Chain or Contract Management roles or a high school diploma / GED with at least 5 years of experience in Commercial Operations, Sourcing/ Procurement, Supplier Relationship Management, Sales, Supply Chain or Contract Management roles **Desired Characteristics** + Demonstrated significant commercial leadership, and experienced in negotiating large, complex deals + Experienced in drafting, negotiating, and closing contracts, including business and legal terms + Acts with humility, seeks perspective of others, and creates an inclusive culture + Delivers with focus on key business objectives, working across large matrixed organizations + Leads with transparency to reach the best mutual outcomes for GE and GE partners + Demonstrated ability in leveraging creative commercial solutions and coaching the team to + achieve the same + Demonstrated ability to build strong internal and external relationship + Strong oral and written communication skills + Strong interpersonal and leadership skills + Demonstrated ability to analyze and resolve problems + Demonstrated ability to lead programs / projects + Ability to document, plan, market, and execute programs + Established project management skills GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $85k-109k yearly est. 5d ago
  • District Manager

    Metrolina Greenhouses Inc. 4.3company rating

    Operations manager job in Wilmington, NC

    This role is responsible for leading the execution and performance of the live plant goods merchandising service program in 16 Walmart Garden Centers in the Jacksonville/Wilmington, NC area . This role ensures garden centers are merchandised to company standards to drive sales and enhance the customer experience. Essential Duties and Responsibilities Hires and trains a team of merchandisers according to budget and seasonal needs Develops a team through structured training, ongoing coaching, and regular performance evaluations Ensures consistent execution of visual merchandising standards across all garden centers Regularly travels to stores within the assigned district to provide hands-on training, engage with store management, and ensure alignment with merchandising plans and company standards Partners with store leadership to optimize product placement, signage, and inventory flow to maximize sales Builds and maintains productive working relationships with teams and store staff throughout district Qualifications High School Diploma or GED required Prior merchandising experience 2 + years management experience Ability to plan and coordinate multiple initiatives while meeting deadlines Flexible availability, including weekends and key holidays as needed Must reside within designated area or be willing to relocate Must pass criminal background check Fluency to read, write, and understand the English language Must provide valid driver's license, proof of require insurance coverage and pass the company's required Motor Vehicle Report requirements Work Environment and Physical Requirements Will work outdoors, sometimes under adverse weather conditions May work in an indoor environment using standard office equipment Frequent travel by motorized vehicle to garden centers in assigned district Must be able to stand, walk, bend, stoop, push, and pull for extended periods Regularly lift and carry up to 30 lbs., with occasional lifting of up to 50 lbs., including overhead lifting of at least 18 lbs. Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.
    $99k-167k yearly est. Auto-Apply 8d ago
  • General Operator

    Garney 4.0company rating

    Operations manager job in Leland, NC

    GARNEY CONSTRUCTION A Heavy Equipment Operator position in Leland, NC is available at Garney Construction. To be considered for this position you must have previous construction experience. As an operator, you will operate machinery to perform activities such as excavating, backfilling, trenching, ditching, clearing, looming, fine grading, and final clean up. The heavy equipment operator may perform functions of a laborer as required. WHAT YOU WILL BE DOING * Operate heavy equipment safely as part of a crew. * Perform Operator-level maintenance on the machine. * Understand safe working loads and signals. * Must be willing to work overtime as required. WHAT WE ARE LOOKING FOR * 3 years of construction experience. * Firm knowledge of equipment operations and maintenance. * Must be willing to work overtime as required. * Willing to travel. LET'S TALK THE PERKS! * Employee Stock Ownership Plan (ESOP) * 401K Retirement plan * Health, dental, and life insurance * Bonus program * Paid holidays * Paid time off * Flexible Spending Account (FSA) or Health Savings Account (HSA) * Long-term disability CONTACT US If you are interested in this Heavy Equipment Operator position in Leland, NC then please APPLY NOW. For other opportunities available at Garney Construction go to careers.garney.com. THE BENEFITS OF WORKING AT GARNEY Free medical, prescription, dental, and vision plans ($0 premiums) Virtual doctor visits with no co-pay Shares of company stock at no cost starting your first day 401(k) plan with a 3.5% match Student loan resources Weekly paychecks Paid time off 8 paid holidays Health Savings Account (HSA) with a lump sum and matching contributions Free life insurance & disability policy Free access to healthcare coordinators Counseling sessions with mental health professionals at no cost Access to consultations with legal/financial professionals at no cost Free programs assisting with weight loss, maternity health, prescriptions for chronic conditions, and more 50% employee discount in the Garney apparel store BUILDING SUSTAINABLE FUTURES WITH THE WORLD'S MOST PRECIOUS RESOURCES-WATER AND PEOPLE. EEO - it's the law poster Right to work This organization participates in E-verify Nearest Major Market: Wilmington
    $91k-164k yearly est. 14d ago
  • Director of Operation (MSP)

    Cw It Support

    Operations manager job in Wilmington, NC

    Director of Operations - CW IT Support Location: Wilmington, NC (On-Site) Full-Time | Leadership Role | Growth-Driven Are You a Results-Driven Leader Ready to Take CW IT Support to the Next Level? CW IT Support is on the hunt for a Director of Operations-a dynamic, process-driven leader who thrives on efficiency, accountability, and team development. This is an opportunity to lead a fast-growing MSP, optimize operations, and ensure our clients receive top-tier IT support. If you're a strategic thinker with a passion for customer success, team leadership, and operational excellence, we want to meet you! Why CW IT Support? Fast-growing IT support provider with a strong client base Work with a high-energy, results-oriented team We believe in Extreme Ownership, Continuous Improvement, and Customer Excellence Opportunities for career growth and professional development Check out our company culture and benefits at: *************************** What You'll Be Doing ✅ Overseeing Operations: Lead and optimize our service delivery, client onboarding, and project execution ✅ Driving Customer Success: Maintain 95%+ CSAT rating and ensure 100% client retention ✅ Scaling Efficiently: Improve processes to drive profitable revenue growth ✅ Building a High-Performing Team: Recruit, train, and mentor top-tier IT professionals ✅ Optimizing Performance Metrics: Monitor KPIs, track operational goals, and ensure service excellence Reports directly to the company president, who oversees revenue generating activities What We're Looking For ✔ Leadership & Problem-Solving: Strong ability to analyze issues, make data-driven decisions, and drive results ✔ Technical Knowledge: Advanced IT Skillset around servers, networks, and M365; experience in IT operations is a MUST ✔ High Standards: Passionate about efficiency, organization, and accountability ✔ Strong Communication: Clear, professional, and proactive in both verbal and written communication ✔ Drive & Adaptability: A growth-oriented mindset and ability to thrive in a fast-changing environment Perks & Benefits ✨ Competitive salary + performance incentives + 100% Health / Dental / Vision + 401(k) match ✨ Career advancement in a rapidly growing company ✨ Be part of a team that values employees, clients, and the community Ready to apply? Visit *************************** Let's build something great together!
    $77k-138k yearly est. 60d+ ago
  • Director of Stadium Operations

    Wilmington Sharks

    Operations manager job in Wilmington, NC

    Wilmington Sharks Baseball Club - Wilmington, NC Full-Time | Seasonal Peak Hours Required About the Wilmington SharksThe Wilmington Sharks are a proud member of the Coastal Plain League, delivering affordable, high-energy summer baseball to the Cape Fear region. We are committed to creating exceptional fan experiences and maintaining a first-class ballpark environment for players, partners, and the community. Position SummaryThe Director of Stadium Operations is responsible for overseeing all day-to-day operations of Buck Hardee Field on game days and non-game days, ensuring a safe, clean, efficient, and fan-friendly environment. This role leads all facility management, event operations, food & beverage (F&B) services, game-day staffing, and vendor coordination. The ideal candidate is organized, solutions-focused, and thrives in a fast-paced, hands-on environment. Key ResponsibilitiesStadium & Facility Operations Oversee all operational aspects of Buck Hardee Field, including maintenance, cleanliness, safety, and compliance with local regulations. Develop and execute stadium readiness plans for games, events, and special activities. Manage relationships with facility partners, city staff, contractors, and service providers. Maintain inventory of stadium equipment, supplies, and materials. Food & Beverage Management Manage all F&B operations including concession stands, portable vendors, catering, and hospitality areas. Hire, train, and supervise seasonal F&B staff, ensuring high service standards. Create menus, pricing, and inventory systems to maximize revenue and minimize waste. Coordinate with vendors for product ordering, deliveries, and equipment needs. Ensure compliance with food safety and alcohol service regulations. Event & Game Day Operations Lead the execution of all game-day operations, including stadium setup, fan flow, cleanliness, sanitization, and post-game teardown. Coordinate with ticketing, promotions, marketing, baseball operations, and corporate partnerships to ensure seamless event delivery. Manage emergency response protocols and ensure guest safety. Staff Management Recruit, hire, schedule, and manage seasonal game-day staff including operations crew, F&B staff, ushers, parking attendants, and cleaning teams. Train staff on guest service expectations, safety procedures, and operational policies. Foster a positive, professional team culture. Budgeting & Administrative Develop and manage budgets for stadium operations and F&B. Track expenses, revenue, inventory, and cost controls to maximize operational efficiency. Produce post-event reports, maintenance logs, and operational plans. Qualifications Bachelor's degree preferred or equivalent experience in facility management, sports management, hospitality, or related field. Minimum 2-3 years of experience in stadium/venue operations, food & beverage management, or large-scale event operations. Strong leadership and team-building skills. Ability to work long hours, including nights, weekends, and holidays during the season. Knowledge of food safety, ServSafe certification or ability to obtain. Excellent communication, organizational, and problem-solving skills. Ability to lift up to 50 lbs and work in outdoor conditions. Why Join the Sharks? Play a direct role in shaping the fan experience for one of the Coastal Plain League's most exciting summer franchises. Work in a collaborative, energetic environment where creativity and initiative are valued. Opportunities for growth within stadium operations and sports management. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
    $77k-138k yearly est. 32d ago
  • Senior Field Services Operations Staff Manager

    GE Vernova

    Operations manager job in Wilmington, NC

    SummaryThe Senior Field Services Operations Staff Manager is a senior operational leader within GVH Field Services and reports directly to the Executive Outages Leader. This role provides strategic and operational leadership for the Field Services Training organization, Field Outage/Project Staffing, SIOPs, the Wilmington Field Service Center (WFSC), and the San Jose Training Center. The position is also accountable for contractor and vendor alliance relationships, ensuring strong performance, alignment, and execution quality in support of outage operations. This leader plays a critical role in driving operational excellence, standardization, and continuous improvement across Field Services. This is an onsite position located in Wilmington North Carolina.Job Description Roles and Responsibilities Include but are not limited to: Lead the Operations organization, including Staffing & SIOPs, Training, Contractor Alliance Management, WFSC operations, San Jose Training Center, and the Outage Project Management Office Coordinate resources to achieve operational excellence and business goals, including maintaining and managing Field Services KPIs. Develop and implement standardized business processes, process controls, and daily operational metrics. Support strategic manpower planning using SIOPs and ensure effective tactical staffing during outage seasons. Oversee the contractor/vendor alliance strategy, including performance management, relationship oversight, and continuous improvement. Lead the Field Services Training organization, including leadership development programs, the Field Engineering Program (FEP), and internship/co-op programs. Manage the Outage Project Management Office and partner with Operations Finance to ensure successful planning, budgeting, and execution of outages. Responsible for the Inflation Reduction Act (IRA) and prevailing wage program implementation for applicable work scopes. Responsible for organizational LEAN initiatives including sharing best practices across Field Services product lines to ensure project delivery optimization. Interpret internal and external business challenges and recommend best practices to improve products, processes, and services. Own budgets for Field Services Capital, Training, and NPIs Partner with Field Services leaders to define and execute overall business strategy and annual operating plans. Oversee schedule development and maintenance to support reporting, forecasting, and decision-making. Provide data analysis, metric trending, and insights to guide strategy, operational improvements, and long-term planning. Serve as a change agent by driving Lean initiatives and embedding continuous improvement across Field Services. Establish and maintain Field Services business procedures. Other relevant duties as assigned Required Qualifications Bachelor's degree in engineering, Business, or related field. Minimum of 10 years' experience in operations, project management, program leadership, Lean management, or Equivalent. Desired Characteristics Strong oral and written communication skills with the ability to influence at senior levels. Demonstrated leadership skills, including coaching and developing senior professionals. Strong financial acumen and accountability. Proven track record in strategic business planning and operational execution. Experience leading large teams in complex, technical environments. Experience transforming complex data into strategic insights. Ability to build consensus across multiple organizations and stakeholders. Experience establishing a vision and translating it into clear, actionable priorities. Prior Field Services or power generation industry experience preferred. Strong customer service orientation and commitment to operational excellence. This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes For candidates applying to a U.S. based position, the pay range for this position is between $140,300.00 and $233,800.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on December 18, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
    $50k-95k yearly est. Auto-Apply 6d ago
  • Director of Operations

    Well Care Health 4.4company rating

    Operations manager job in Wilmington, NC

    The Director of Operations works under the supervision of the Regional Director of Operations or VP, Home Health Operations and has responsibility for: • Driving Well Care's culture, mission, vision, and values throughout the assigned Market. • Providing effective and strong leadership to all Market teams. • Promoting a positive working environment and culture that engages and fulfills all teams and minimizes regrettable turnover. • Managing and overseeing all operations to ensure the consistent delivery of high quality and profitable home health services, as well as results for operational and financial key metrics. • Assuring Market's compliance with all applicable rules, regulations and standards. • Overseeing and driving experience excellence for patients, families, referrals sources, and vendor partners. • Planning, developing, implementing and evaluating home health services, programs and activities. • Performing other appropriate duties as assigned. PRIMARY JOB DUTIES 1. Collaborates with clinical, administrative and support staff to assess, plan, implement and evaluate home health services which meet the needs and expectations of the community, patients, staff and other internal/external customers. 2. Ensures agency compliance with applicable laws, regulations and accreditation standards. 3. Direct community outreach efforts to build and maintain a high level of community involvement and visibility. 4. Collaborates with clinical, administrative and support staff to develop, implement and monitor the annual operating budget. 5. Contributes to program effectiveness. 6. Organizes and performs work effectively and efficiently. 7. Maintains and adjusts schedule to enhance the Market's performance. 8. Demonstrates a daily commitment to the values and culture of Well Care. 9. Demonstrates positive interpersonal relations in dealing with all members of the organization. 10. Effectively demonstrates the mission, vision and values of Well Care on a daily basis. 11. Maintains confidentiality. 1.0 20% CUSTOMER SERVICE: 1.1 15% Develops services and programs that promote customer satisfaction as demonstrated by: Agency responds to all customers in a courteous, sensitive and respectful manner. Ensures excellence in service delivery and achieves agency HHCAHP score at or above the 80th percentile for the 3 composite measures and both universal measures. Participates in community outreach activities that promote goals and objectives of the Market. 1.2 5% Plans for the recruitment, retention, development and continuing education of the staff and takes reasonable steps to ensure the consistent availability of all services that are represented to the public as available. 2.0 20% FINANCIAL AND OPERATIONAL MANAGEMENT 2.1 7% Collaborates with Regional Director, Sales and Regional Director of Operations regarding agency processes and sales activities so that the Market meets its established admission, Medicare Mix, revenue, and profitability goals. 2.2 4% Manages agency expenses against annual budgeted expenses. (Adjustments will be considered based on volume, if applicable, and/or expenses beyond the Director of Operations control.) 2.3 4% The Director of Operations will demonstrate an ability to reduce the cost of operations in his/her area as evidenced by: Negotiating contracts for services that are more favorable to the Agency. Changing processes that increase efficiencies and/or reduce salary or non-salary expense. Eliminating activities that are non-productive. Meeting strategic targets for direct and total cost per visit. 2.4 5% Creates efficient and effective scheduling and staffing patterns to ensure clinical productivity is at or above positional expectations. 3.0 15% HUMAN RESOURCE MANAGEMENT 3.1 7% Maintains positive employee relations within the agency by handling responsibilities within established time frames and following the guidelines of the agency as evidenced by: Managing by walking around on all shifts. Completing employee performance appraisals when due. Maintaining the progressive disciplinary process with counseling and documentation. Applies agency policy consistently across all positions. 3.2 8% Plans and develops team staffing to reduce agency turnover to at or below industry average. 4.0 15% STRATEGIC PLAN/ANNUAL OBJECTIVES 4.1 5% Ensures departmental compliance with applicable laws, regulations and accreditation standards as evidenced by successful completion of all regulatory surveys without deficiencies. 4.2 5% Admissions will meet or exceed annual agency goal. 4.3 5% Completes annual agency evaluation. 5.0 20% SITUATIONAL LEADERSHIP AND TEAMWORK 5.1 5% Demonstrates positive interpersonal relations in dealing with all members of the team (co-workers, supervisors, physicians, etc) as evidenced by: Communicating in a positive and productive manner, demonstrating respect for team members. Managing stress and personal feelings without negative impact on the team. Maintaining positive attitude about assignments and team members. Promoting professional/personal growth of co-workers by sharing knowledge and resources. Working collaboratively and cooperating with other Well Care company team members. Gathers feedback and input from the staff when making changes in the agency. 5.2 10% Creates an environment of accountability as evidenced by Staff members demonstrate OASIS competency. Agency demonstrated effective care planning and utilization management. Measures of Success are signed by all staff and implemented with monthly review for staff. Leads front line management in achievement of Outcomes and Process Measures goals by team and by individual. 5.3 5% In working relationships with other members of the management team, the Director of Operations consistently demonstrates positive interpersonal relations skills. Cooperates harmoniously with others and shares information appropriately and in timely manner. 6.0 10% COMMUNITY SERVICE AND PROFESSIONAL AFFILIATION 6.1 10% The Director of Operations is an active and contributing member of the community and his/her profession as evidenced by: Being an active participant in community service projects, service clubs or associations. Taking leadership role in community activities. Being an active member in local, state and/or national professional organizations. Taking a leadership role in professional organizations. JOB SPECIFICATIONS 1. Education: RN or PT from an accredited school with minimum of a Bachelors Degree preferred. 2. Licensure / Certification: Must possess a current valid RN or PT license in the State in which providing leadership (NC/SC). Must have 3+ years experience in Operations Management in a healthcare setting. 3. Experience: 3-5 years home health experience. Minimum of 3-5 years progressively responsible management experience in a healthcare or related field. 4. Essential Technical/Motor Skills: Extensive knowledge of home care principles and practice. Extensive knowledge of state and federal regulations and accreditation standards which impact home health operations. Extensive knowledge of principles and practice of personnel management and conflict resolution. Demonstrated ability to speak clearly, to answer the telephone and be computer literate. 5. Interpersonal Skills: Excellent interpersonal skills including ability to interact and communicate in a tactful, professional manner with staff, physicians, management team, etc. 6. Essential Physical Requirements: Demonstrated ability to speak clearly and effectively before small and large groups. Ability to communicate orally and in writing and be literate in the English language. Demonstrated ability to sit for extended periods of time. Demonstrated ability to communicate orally and in writing. Must be able to get from home health office to patient homes and/or referral sources such as the hospital or doctor's offices. 7. Essential Mental Requirements: Demonstrated ability to perform basic statistical calculations. Ability to interpret and analyze statistical data. Ability to forecast staffing and service development needs based on statistical data. Ability to analyze regulations/standards and to operationalize them appropriately. Ability to assess and evaluate staff and agency performance. Ability to explain/teach staff from a variety of educational backgrounds. Must possess long and short-term memory and high-level reasoning and problem-solving skills. 8. Essential sensory requirements: Ability to see, hear and communicate verbally. 9. Exposure to Hazards: Works essentially inside an office environment. May be exposed to hazards when making joint home visits, including but no limited to dangerous animals, traffic hazards, threatening patient encounters. 10. Hours of Work: Hours are flexible to meet the needs of the agency. 11. Must have valid North Carolina or South Carolina driver's license and an operational vehicle.
    $78k-121k yearly est. Auto-Apply 9d ago
  • Cyber Operations Engineer-VP

    Blackrock, Inc. 4.4company rating

    Operations manager job in Wilmington, NC

    About this role About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit careers.blackrock.com | *************************** | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law. Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Overview Join our global team of cyber security experts, protecting our business and developing exciting capabilities on the frontline of cyber defense. Apply your passion and knowledge of cyber security to assist in the investigation of incidents. The Cyber Operations Analyst needs to demonstrate thoughtful knowledge of the evolving cyber threat landscape, BlackRock's risks, controls and security thresholds and recognize the expertise and importance of differentiated roles within the SOC. More specifically, the Analyst will support the global Cyber Operations function and have following key responsibilities: * Acts as an escalation point for regional information security incidents and support the response to incidents impacting the region and/or occurring during regional business hours. * Performs daily review of reports and alerts to identify Information Security events for further investigation while escalating exceptional events as necessary. * Act as a mentor for more junior team members. * Performs investigation and escalation for complex or high severity security threats or incidents. * Ensures that all identified events are promptly validated and thoroughly investigated. * Collaborates with technical teams to identify, resolve, and mitigate events. * Provides advice and guidance on the response action plans for information risk events and incidents based on incident type and severity. * Assists with containment of threats and remediation of environment during or after an incident. * Regularly develop new and interesting use cases for future SIEM logic. * Participate in cyber threat hunts in support of the global cyber operations function. * Assist with forensics investigations. * Participate in the creation, modification and maintenance of all Cyber Monitoring policies and procedures. * Keep abreast of cyber security trends and the emerging threat landscape in general and as it relates to BlackRock. * Deliver timely and detailed documentation related to any incident including the findings, review and follow-up activities. BlackRock is committed to building great Cyber Security careers for our people, and we are looking for an individual with a passion for cyber security defense to continue the growth of our exceptional team. What the ideal candidate looks like: * 4+ years of experience in security operations center, or similar security technical and operational role is preferred. * University Degree. MBA, CISSP, CISM, GCHI, CEH, CCNA, or GIAC are preferred. * Action-oriented attitude and willingness to roll up sleeves. * Intermediate knowledge in system security architecture and security solutions - IDS, Splunk, data loss prevention, next generation anti-malware, etc. * Intermediate knowledge of networking fundamentals (TCP/IP, Network Layers, etc.). * Intermediate knowledge of malware operation and indicators. * Intermediate knowledge of current threat landscape (threat actors, APT, cyber-crime, etc.). * Intermediate knowledge of security related technologies and their functions (IDS, IPS, FW, WAF, SIEM, DLP, Proxy, next gen anti-malware etc.). * Intermediate knowledge of Windows and Unix or Linux. * Intermediate knowledge of Firewall and Proxy technology. * Intermediate knowledge of malware operation and indicators. * Intermediate knowledge of penetration techniques. * Advanced event analysis leveraging SIEM tools. * Advanced incident investigation and response skill set. * Advanced log parsing and analysis skill set. * Advanced knowledge of ServiceNow a plus. * Strong oral and written communication skills. * Attention to detail. * Strong organizational skills. * Experience with scripting. * Knowledge of forensic techniques. * Integrity and the highest ethical standards. * Rapidly assimilates complex data and information and displays a developed learning agility. * Self-starter with the personal drive to achieve superior performance. * Courage of convictions and the ability to respectfully debate the status quo. * Natural curiosity and desire to always learn. For Wilmington, DE Only the salary range for this position is USD$0.00 - USD$0.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement. BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
    $73k-103k yearly est. 20d ago
  • Director of Store Operations - Upscale Island Supermarket Location - 3453990

    The Wickline Group

    Operations manager job in Bald Head Island, NC

    Job Description The leading supermarket and multi-concept retail operation on Bald Head Island, North Carolina is seeking an experienced Director of Store Operations. Bald Head Island is an exclusive, car-free island community accessible only by passenger ferry, known for its pristine beaches, championship golf course, and tight-knit residential atmosphere. This is an extraordinary opportunity to lead a diverse retail operation that goes far beyond traditional grocery. You'll oversee a full-service market, casual food café, and fast-paced Asian takeout restaurant. The role offers the unique challenge of managing dramatic seasonal business fluctuations as the island's population swells from 300 year-round residents to several thousand during peak summer months. You'll build close relationships with vendors who understand the logistical challenges of ferry-dependent deliveries while becoming an integral part of this close-knit island community. The ideal candidate will have: Experience as a Store Manager/Store Director within an upscale supermarket chain with strong structure and standards Additional experience in an independent grocer where you "wore many hats," including fostering vendor relationships and managing the entire P&L Core grocery management experience is essential, but candidates with additional background in restaurant operations, hospitality, food service, or prepared foods will be particularly attractive Key Responsibilities: You'll oversee all aspects of this multi-faceted business, including the grocery market, café, Asian takeout restaurant, and coastal apparel retail. Manage a team of 50-60 seasonal employees while directly supervising the Store Manager and Food & Beverage Manager. Responsibilities span operations, finance, human resources, inventory management, food safety compliance, visual merchandising, community relations, facilities maintenance, and seasonal event planning. This position requires hands-on leadership and the ability to adapt quickly to the dynamic demands of serving both permanent residents and seasonal visitors. Additional Requirements: Proven track record of building relationships with wholesale vendors and suppliers ServSafe certification and familiarity with food safety compliance across multiple food concepts (strongly preferred) Ability and willingness to relocate to Bald Head Island Adaptability to dramatic seasonal fluctuations and the personal nature of serving a small community Compensation and Island Living: Competitive base salary depending on experience, benefits package, matching retirement account, and seasonal bonus potential based on performance Housing subsidy provided, recognizing the unique challenges of this exclusive community Relocation package Employee discounts across all business concepts Exceptional work-life balance in a beautiful, peaceful natural setting Important Lifestyle Considerations: Island living requires significant adjustments. Bald Head Island is accessible only by passenger ferry, with transportation limited to golf cart, bicycle, or foot. The seasonal nature creates intense summer periods followed by quieter winter months, requiring year-round flexibility. This opportunity is ideal for someone seeking a dramatic change of pace who values natural beauty, close community relationships, and unique business challenges. If your background matches these requirements and you're ready to embrace island living, please apply now with your resume. We'll reach out right away if you're a strong match.
    $77k-137k yearly est. 17d ago
  • Construction Operations Manager

    Richard Wallace Builder

    Operations manager job in Carolina Beach, NC

    Richard Wallace Builder Construction Operations Manager Richard Wallace Builder is a family-owned custom residential building company. We are seeking an experienced construction professional to fill the role of Construction Operations Manager. The Role: The Construction Operations Manager will oversee and manage custom residential construction projects from pre-construction through completion. All field staff, including project managers, assistant project managers, and field technicians, will report directly to the Construction Operations Manager. Much of the manager's time will be spent in the field reviewing construction details, time schedules, and installation details as well as coaching and mentoring. The role of the Construction Operations Manager is to accomplish objectives through effective team leadership. Key Responsibilities: Ensure adherence to project and product specifications, company standards, and safety protocols Monitor job site organization Train field staff on the usage of technological aids in scheduling and quality assurance Reviews engineering, architecture, and construction drawings for constructability. Assure that project managers and subcontractors have a full understanding of the HVAC, plumbing, and electrical plans as well as special or unusual plan details. Review all construction documents and plans. Work with an in-house architect to make all corrections to plans and documents prior to release. Provide guidance, training, and support to project managers, assistant project managers, and field staff. Lead regular growth and development discussions for all direct reports. Foster a culture of respect, collaboration, and integrity with colleagues, trade partners, and homeowners. Emphasize continuous improvement in planning, budgeting, technology use, and operations. Continuously seek improvements in methods, processes, and quality assurance. Qualifications: Proven experience in residential construction which includes practical field experience and a demonstrated record of handling increased levels of responsibility Strong knowledge of construction methods and materials Strong organizational, leadership, and communication skills Must be able to see potential problems ahead of time and find practical ways to prevent or solve them. Knowledge of or ability to learn construction management software such as BuilderTrend, Bluebeam Ability to interpret and review engineering, architectural, and construction documents. Previous management and supervisory experience with budget responsibilities preferred Bachelor's degree in construction management or related field preferred Trainability: Openness to learning and applying "The Wallace Way." Continuous Improvement: Passion for leveraging technology and better processes. Right Attitude: Collaborative mindset focused on achieving the best results. Cultural Fit: Alignment with our family-owned values of honesty, integrity, respect, and teamwork. Compensation & Benefits: Salary: $100,000 - $125,000 plus bonus. Partial reimbursement for health insurance. 401(k) participation. Long-term employment opportunities with a family-owned builder entering its 50th year of continuous operation.
    $100k-125k yearly 60d+ ago
  • District Manager

    Cuc Corporate Brand

    Operations manager job in Wilmington, NC

    District Manager Wilmington, NC Your role in our success will be: This job contributes to Sharp Energy' success by leading district operations within an assigned service area to create and maintain the Sharp Energy experience for our customers and partners. The district manager is required to regularly and customarily exercise discretion in managing the overall operation of the district within the assigned service area. In particular, a majority of time is spent developing district staff and management talent, overseeing the district's management workforce, making management, staffing and operating decisions, ensuring district-wide customer satisfaction and service quality, managing each aspect of the district's financial performance, and managing safety and security within the district. Responsibilities include, but are not limited to, managing a sales force and district operations, controlling expenses, employee compensation and payroll budgets, handling personnel issues, accounting, customer accounting and fuel inventory. The District Manager is a role model and leader and must solve problems, make informed decisions and manage the workforce and time wisely in order to achieve maximum results. Ensure that all departments within a district safely perform their functions to achieve strategic operational and profit goals while providing assurance of compliance with applicable legal codes, industry standards and corporate philosophy. What you'll be working on: Supervisory Responsibilities: Directly supervises all employees in the district. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Develops the district staff and management team within the district to deliver legendary customer experiences. Drives the implementation of company programs by motivating and supporting the staff and management team within the district to develop and implement action plans that meet operational and organizational objectives. Manages through unusual events to keep district operating to standard. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Sharp Energy. Plans, identifies, communicates and delegates key responsibilities and practices to the staff and management team to ensure smooth flow of operations within the district. Reviews district environment and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the staff and management team to take action and achieve operational goals. Planning and Execution - Developing strategic and operational plans for the work group, managing execution, and measuring results: Creates district implementation plans to support execution of regional and company initiatives to achieve both operational excellence and business results. Follows up consistently to ensure accountability to plans. Monitors and manages district-wide management staffing and compensation levels. Ensures management-level partner development and talent acquisition in order to achieve and maintain district operational requirements. Utilizes existing tools to identify and prioritize communications and filters communications to the staff and management team within the district. Communicates clearly, concisely and accurately in order to ensure effective operations at the district level. Supervise all district employees, including but not limited to, the Service Manager, the Delivery Manager, the Customer Service Manager, and the Sales Representative(s). Prepare, review and monitor district financial capital budgets. Monitor and review monthly operating expenses. Monitor and review monthly sales volumes. Prepare projected capital expenditure requirements. Monitor all aspects of financial performance. Perform on-going operational analysis via data reporting. Monitor and review various reports to include but are not limited to: overtime summary, run out summary, lost customer reports, customer gain reports, tank inventory reports, liquid inventory reports, delivery efficiency reports, miscellaneous management reports and appliance inventory. Participate in developing customer retention & new customer programs Prepare certain bid quotations. Monitor and manage retail propane pricing and rates Monitor and manage customer gain and loss Ensure that Sharp's commitment to quality customer service is instilled in all employees and business practices. Monitor all district personnel's quality service skills, making recommendations for improvement as necessary. Deal with customers with more difficult problems utilizing superior customer service skills. Ensures compliance with safety regulations. Conduct monthly safety meetings as required. Review and approve all district incident investigation reports. Perform other related duties as assigned. Who you are: Three to five years of relevant experience in operations management Minimum of two years accounting experience Ability to create, customize and apply intermediate Microsoft Word and Excel skills to many variable spreadsheets and office documentation. Intermediate Windows skills required to navigate, store and apply file folder management, and general software applications. Basic PowerPoint and Access skills needed for presentations, policies and proposals. Excellent skillset in customer contact, supervisory skills, collection techniques, strong organizational skills, and public speaking. What makes us great At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships. What's in it for you? Joining the CUC team will get you: Competitive base salary Fantastic opportunities for career growth Cooperative, supportive and empowered team atmosphere Annual bonus and salary increase opportunities Monthly recognition events Endless wellness initiatives and community events Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE! Paid time off, holidays and a separate bank of sick time Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email ****************
    $80k-128k yearly est. 60d+ ago
  • Regional Director, Operations

    Hopscotch Primary Care

    Operations manager job in Carolina Beach, NC

    At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most. Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch. Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time. Today, we are serving thousands of patients in our value-based care model and the number is growing every day. If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we'd like to meet you. About the Role The Director, Regional Operations will be responsible for leading a region of Hopscotch Primary Care clinics in Western North Carolina to deliver best-in-class care and outcomes, including quality, exceptional care overall, reduced cost of care, and a superior experience for our patients and care teams. You will oversee and be responsible for delivering financial and care model outcomes for a portfolio of 5-7 clinics, with 6-9 direct reports (clinic managers and care team members). The role will report to the President of NC Operations and you will collaborate closely with members from the following teams: Population Health, Finance, Central Operations, People Operations, Growth, and more. This is an exciting opportunity to support teams delivering great care for patients and serving communities. The Director, Regional Operations will be required to live in the Greater Asheville, NC area and must be willing to travel in and around North Carolina frequently. What You'll Do Lead a region of 5-7 Hopscotch Primary Care centers across Western North Carolina to deliver performance against clinical, financial, growth, and operational metrics and to shape a best-in-class patient-centric culture committed to the communities we serve. Coach and support the Care Center Managers (clinic leaders) to build and retain a strong team, to establish a winning culture and to work through issues that emerge Support the Care Center Managers in managing clinical and front office team members, ensuring clear expectations and accountability for performance, to enable success for the care team and clinic Lead and manage to deliver clinical outcomes, growth targets, profitability goals, patient experience, and culture/employee engagement metrics Regularly review portfolio and clinic performance to develop and maintain performance improvement plans, highlighting top priorities, action items and progress Support with onboarding and change management as new practices are either acquired or built de novo Deliver operational and clinical excellence by fostering a culture of excellence, continuous improvement and learning, consistent with the Hopscotch values and by identifying needs/opportunities and executing to close gaps and realize opportunity Collaborate effectively across the central team in the development and execution of strategies to deliver growth and performance against key clinical, financial and operational metrics including but not limited to: Implementation of the Hopscotch care model to deliver clinical results Growth and outreach-related initiatives including brand, marketing and community engagement and broker/sales partnerships End-to-end patient experience In close partnership with the growth team, develop clinic-level and regional growth strategies and drive execution against key tactics supporting the strategy to outperform against growth targets About You You would be a great fit for this position if you have 5+ years of experience leading and operating in a healthcare or similar services setting, including finance, operations, strategy, and sales/marketing/growth. Multi-site experience is preferred. Other requirements include: Bachelor's degree required Role requires travel throughout your assigned region 4 to 5 days a week, though travel is generally within distance to return home each day Strong management skills with passion for leading people and working with a team Drive for results and a commitment to excellence, accountability and follow-through using robust organizational skills, program management, collaboration, and communication Strategic thinking, including the ability to develop robust insights from various sources, grounded in data and objective analysis, with the ability to make concrete recommendations and outline clear action steps to enable results. Articulate and succinct communication, including complex concepts, verbally and in writing, and use synthesized communications to drive execution and results. Comfort with dynamic and sometimes ambiguous settings, showing the skill to bring a structured, proactive approach to prioritize and execute in a fast-paced, dynamic environment. Ability to learn quickly and leverage critical thinking and perseverance to take initiatives, solve problems, operate with autonomy and succeed in high-pressure situations. Willingness to roll up your sleeves, bringing a high work ethic and strong collaboration skills to work effectively with people of all backgrounds Mission alignment to support an organization working to transform healthcare in rural America From a cultural perspective, you: Create a culture of excellence, by bringing your best and encouraging the same from those around you Put service to patients first and encourage the same of those around you Take ownership and accountability for your work and for delivering results for patients Assume the best in others and bring solutions to challenges with a focus on moving forward together Show an active commitment to the team by collaborating and communicating proactively Demonstrate a dedication to continuous improvement, in clinical and cultural settings At Hopscotch Primary Care, we embrace diversity, invest in a culture of inclusion and positivity and encourage all to apply to join our team. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
    $84k-133k yearly est. Auto-Apply 33d ago
  • Operations Manager @ Hampton Inn Eastwood

    Summit Hospitalityorporated

    Operations manager job in Wilmington, NC

    The Operations Manager is responsible for Hotel Operations, with direct oversight of the Guest Services manager and the Hotel Reservations Systems. This position reports directly to the Assistant General Manager and will help to inform planning and development for Front Desk, maintenance, F&B and housekeeping departments. The Operations Manager will work closely with the Guest Service Manager ensuring back-of-house operations and front-of-house operations are coordinated. The Operations Manager will work with the guest services manager to manage Front Desk staff and operations to ensure excellence in product and service is provided to all guests. Responsibilities: o Oversee day-to-day front of house operations, including housekeeping, and hotel reservations; Fill in as Rooms Inspector when needed o Oversee property management system and integration with all external systems to ensure proper function o Oversee systems used to manage guests, as well as maintenance work orders to make sure staff are utilizing these appropriately o Collaborate with General Manager as follows: o Front Desk training o Drafting Front Desk schedules to ensure appropriate staffing o Manages and motivates all front office personnel with the supervision of staffing, training, discipline, scheduling, and performance, hires employees as directed by GM o Checks and controls room reservations, front office systems, supplies inventory, scheduling, forecasting. o Manages Guest Services Relations, Training, and Guest Response processes. Investigates and makes a record of guest complaints o Ensuring that product is adequately servicing guest needs and expectations QUALIFICATIONS: o Must be able to work all shift including weekends and evenings o Must have demonstrated computer skills for guest registration, reservations, reporting, etc. o A minimum of average financial comprehension to understand and interpret numbers as they apply to operations in hotels o Proficient supervisory skills o Capable of developing and training subordinates o High level of patience, problem solving skills, tact, diplomacy to defuse anger and resolve conflicts/disputes o Duties are subject to change and additional responsibilities/tasks may be assigned Salary Description 44,000-48,000 Salary
    $57k-95k yearly est. 60d+ ago
  • Vacation Rentals Operations Manager - Oak Island Accommodations

    Towne Family of Companies

    Operations manager job in Oak Island, NC

    As the Operations Manager you can look forward to: Managing daily operational activities to ensure smooth and efficient functioning of the organization Monitor workflow and processes, adjusting as needed to optimize performance Provide the highest level of customer service to our guests and homeowners Supervise and lead the Maintenance, Housekeeping, and Linen Departments to include assistance in hiring, training, and evaluating team members Supervision of direct reports as well as assistance with HR issues within relevant departments. Process and approve timecards for direct reports. Set performance goals and objectives for staff, providing guidance and support to achieve goals Engage in bi-weekly one-on-ones with direct reports. Lead weekly Operations L10. Report to all executive team members on relevant issues and goals with Operations. Direct and coordinate emergency management plan (?) Analyze and approve annual linen order. Regular oversight of work order completion rates and aging of open work orders. Regular oversight of housekeeping call backs/vendor performance. Regular oversight of linen call backs and operational performance of linen department. Analyze and review pertinent data within all operations departments to improve overall operational efficiency. Work with other executive team members as needed to maintain productive collaboration between Operations and other departments. Maintain controls for stock and loaner inventory to reduce expenses and waste. Engage in issue resolution with Owners and Guests when necessary. Assists Sales/Finance Manager in ensuring expenses are on target. Provides projected expenses to Sales/Finance manager for annual budget including but not limited to: tools, stock, loaners, and building upgrades. Oversees vehicle maintenance program which includes routine maintenance, unforeseen maintenance, and regular inspections for asset protection. Manage Breezeway software to ensure accuracy and function for all departments. Lead/Oversee implementation of new standard operation procedures within OIA as deemed necessary Develop and execute plans to streamline operations and reduce waste Assist the General Manager in the management of operational budgets, ensuring cost control and financial efficiency Other duties as assigned Minimum Required Skills: Experience in the vacation rental industry in an operations management or similar role Experience managing a team of 10+ employees Strong computer skills and proficiency in Word and Excel Experience in Breezeway Strong leadership and team management skills Excellent written and oral communication skills Excellent customer service skills Must have a valid drivers license and reliable transportation Must be available to work weekends and holidays to support business needs Desired Skills & Competencies: Bachelors degree preferred Experience within the field NC Real Estate license or ability to obtain a license Physically you can anticipate to: Express or exchange ideas by means of the spoken word via email and verbally Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation Not substantially exposed to adverse environmental conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. #LI-DNI
    $56k-94k yearly est. 60d+ ago
  • Landscape Lighting Operations Manager

    Outdoor Lighting Perspectives

    Operations manager job in Wilmington, NC

    Benefits: Bonus based on performance Competitive salary Free uniforms Training & development JOB SUMMARYAn Outdoor Lighting Perspective Landscape Lighting Operations Manager plays an active role in the research, planning and implementation of strategies that align with department and company goals, as established by the franchise owner. You are expected to lead by example, hiring and motivating staff to meet and exceed their personal and professional goals while maintaining a positive and rewarding work environment. ESSENTIAL DUTIES & RESPONSIBILITIES Direct supervision of 1-2 employees, with heavy involvement in the hiring, orientation, training, development, performance management, leadership and advancement of all staff Provides regular and recurring goal setting, mentoring & feedback to all direct reports Ensures that all employees are formally reviewed at least once per year Identifies potential leaders and develop them for advancement accordingly Continuous strategic planning, including suggested changes to vision and business plans Sustains a work environment that builds positive professional relationships, creates accountability and rewards performance Determines operational strategies by conducting needs assessments, capacity planning, and cost/benefit analyses, and establishes productivity, quality, and customer-service standards Proactively suggests, creates or modifies and implements policies and procedures that maintain profitability Objectives by estimating requirements, preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions Prepares performance reports by collecting, analyzing, and summarizing data and trends Maintains professional and technical knowledge by tracking emerging trends in operations management, attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices and participating in professional societies Working occasional nights to perform night time demonstrations or nighttime adjustments Installation and servicing of low voltage lighting and holiday lighting ESSENTIAL SKILLS & ATTRIBUTES Knowledge and competence in the following dimensions: Staffing and Performance Management; Labor Law Compliance; Teambuilding, Effective Communications; Organizational Planning, Quality Control; Safety; Accountability; Customer Service Exceptional interpersonal skills and human relation skills that positively benefits interaction with staff, partners and external clientele Ability to work both independently and as a team player Must be detailed oriented, able to plan, prioritize, multi-task and meet deadlines in a past paced environment Excellent managerial skills with an understanding of how to hire employees who fit job requirements Ability to teach, train, mentor, evaluate and motivate staff Good decision making skills with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through written and verbal communication Experience in providing effective and documented coaching and feedback, the courage to verbally counsel below expectation employees Ability to exercise good judgment and self-control Enthusiasm, good attitude, trustworthiness, personal integrity and honesty Ability to work autonomously and understand when a superior needs to be involved in decision making Self-motivated with a dedication to keeping up to date technically, and applying new knowledge to your job EDUCATION, TRAINING, EXPERIENCE Minimum of 1-year industry experience preferred, and/or 3 years management experience; or any combination of the above Computer skills, with a strong working knowledge of the primary Microsoft Office programs Ability to successfully pass a background check, including a clean driving record, and other pre-employment screening PHYSICAL REQUIREMENTS Able to lift & carry items up to 50lbs Able to sit at a desk comfortably while working on a computer, for extended periods of time Able to climb a ladder Able to use a shovel and power tools to install outdoor lighting Outdoor Lighting Perspectives is an equal opportunity employer and supports a drug-free workplace. Compensation: $50,000.00 - $60,000.00 per year Since 1995, Outdoor Lighting Perspectives has been delivering beautiful outdoor lighting displays for homes, businesses, hospitality buildings, and countless other properties. We have installed over 150,000 displays and understand what it takes to do outdoor lighting the right way. No other company offers more experience than us, so when you trust our designers for your outdoor lighting project, you can count on a flawless result that you'll fall in love with every time the sun goes down. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Outdoor Lighting Perspectives Corporate.
    $50k-60k yearly Auto-Apply 60d+ ago
  • General Manager

    Schumacher Homes 4.1company rating

    Operations manager job in Leland, NC

    Full-time Description Quite simply, no one builds a better home or offers a better place to work than Schumacher Homes! Our General Manager is responsible for providing overall leadership of our people and operations for the Wilmington division (located at 10 Edgewood Lane NE, Winnabow, NC). This role will hire, train and motivate employees to consistently exceed business plan goals. You will align Sales, Construction and Administrative teams to ensure operational excellence and exceptional customer satisfaction. Additionally, you will oversee customer contracts, vendor management, budgets and forecasting. Requirements Strong strategic, analytical, organizational, and detail-oriented leadership skills. Minimum of 5 years of experience in residential construction (experience with custom home or scattered lot build preferred). Ability to oversee Sales and Construction and collaborate with internal departments to manage contract-to-build timeline. Proficiency with construction technology and tools to streamline operations. Benefits Schumacher Homes offers a competitive salary and an excellent benefits package including health and RX, dental, vision, life insurance, 401k plan with employer match, homebuilding discount, paid holidays and a generous PTO Bank (Paid Time Off) for vacations, sick time, etc. Vehicle and gas card provided. Schumacher Homes knows how important it is to have a great team of employees who share the company's commitment to building the home customers want to build, the way they want it built. If you're interested in being a part of this dynamic team, APPLY TODAY.
    $48k-88k yearly est. 11d ago
  • Assistant Store Manager

    Francesca's Collections, Inc. 4.0company rating

    Operations manager job in Wilmington, NC

    Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience * Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership * Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. * Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent * Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. * Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. * Establishing open, candid, and trusting professional relationships with your team. Operations & Visual * Supporting and enforcing company policies and procedures fairly and consistently. * Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. * Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get * A flexible schedule * Growth and advancement opportunities * A generous team member discount * Monthly Incentive Program * Opportunity to participate in our 401(K) Plan * Medical, Dental, Vision, and Life Insurance available for FT positions * Paid Parental Leave Position Requirements * Previous supervisory experience, preferably in a specialty retail store * Ability to motivate others and work together to deliver sales results * Able to plan and execute tasks efficiently and independently * Flexible and adaptable * Ability to multi-task and balance multiple priorities * Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements * Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing * Must be able to work independently * Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
    $35k-41k yearly est. Auto-Apply 9d ago
  • Branch Manager

    Liberty Medical Specialties 4.1company rating

    Operations manager job in Shallotte, NC

    Job DescriptionSalary: Liberty Medical Specialties, Inc. - a leading provider of durable medical equipment, supplies and services - is looking for aGoal-Oriented Sales Professionalfor our Supply,NC Branch! With the working title of"BRANCH MANAGER,"this position isresponsible for marketingour core product lines to physicians, hospitals, home health agencies and more. These product lines include respiratory, home infusion, wound care and general durable medical equipment such as wheelchairs, walkers, hospital beds, etc. In addition to the sales aspectof this position,the Branch Manageroversees day-to-day operations at the branch level; supervising customer service representatives and equipment technicians, providing direction on the retail space/inside sales and more. MUST HAVESfor this position include: Valid Driver's License 2-Yr. College Degree with experience or Clinical credentials required Pass Drug Test Excellent Communication & Time Management Skills Proficient Computer Skills DESIRED EXPERIENCEfor this position includes: Proven success in sales (Medical Sales Preferred) 4-Yr. College Degree preferred Previous employment in the Healthcare Industry Third Party Reimbursement *experience in these areas not required for the position but highly desired and will be given preference.* This position is FULL TIME, which offerssalary plus commission/incentives package, paid holidays and time off, health and life insurance, 401(k), and more! An excellent opportunity for a highly motivated individual! Apply Online Today!Simply click "Apply for this Job" at the top of the page. Liberty Medical Specialties is a family-owned and -operated company that opened in October of 1993 with one location. Today, the company serves patients throughout the Carolinas and beyond with branches stretching across the state. We are dedicated to providing quality care to our patients; from our family to yours. We celebrate the Equal Employment Opportunity Commission and are dedicated to a fair hiring process. We do not make hiring decisions based on race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
    $38k-57k yearly est. 29d ago

Learn more about operations manager jobs

How much does an operations manager earn in Leland, NC?

The average operations manager in Leland, NC earns between $45,000 and $119,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Leland, NC

$73,000

What are the biggest employers of Operations Managers in Leland, NC?

The biggest employers of Operations Managers in Leland, NC are:
  1. Walgreens
  2. Black & Veatch
  3. Compass Group USA
  4. DoorDash
  5. Sonic Systems International
  6. Crothall Healthcare
  7. summithospitality
  8. InterDigital
  9. GE Vernova
  10. Outdoor Lighting Perspectives
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