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  • Senior Retail Operations Manager

    Hudson 4.7company rating

    Operations manager job in Baltimore, MD

    The Senior Retail Operations Manager serves as the second-in-command for retail operations at a at Baltimore/Washington International Airport (BWI) partnering with the Director to drive commercial success and operational excellence. This leadership role takes ownership of day-to-day operations management, team development, and performance optimization while ensuring superior customer service delivery and maintaining key stakeholder relationships across the retail portfolio. Essential Functions: Partners with Director of Operations to establish and execute fiscal revenue, expense, and profit goals; monitors KPIs and performance metrics across all retail locations to ensure achievement of budgeted targets and operational standards Leads daily retail operations across all locations with full accountability for operational excellence, compliance with company policies, and achievement of performance metrics while serving as primary operational decision-maker in Senior Director's absence Implements Standard Operating Procedures (SOPs) across airport retail operations by conducting regular operational reviews, ensuring management and staff execute opening/closing procedures with full accountability for operational standards, and supporting ACDBE partner collaboration on reporting and certification processes; ensures subordinate management teams maintain consistent adherence to operational protocols while monitoring SOP effectiveness and recommending operational improvements to Director of Operations based on performance data and field observations In collaboration with the Director of Operations, develops and implements comprehensive action plans to optimize sales performance by store, category, and brand; conducts regular operational reviews and communicates strategic initiatives to management teams Oversees implementation of daily timekeeping review processes; monitors overtime trends and labor cost performance across assigned areas to ensure compliance with company policies and labor regulations Assists with making hiring, termination, advancement, and promotion decisions for retail management and associates while promoting company brands as employer of choice and ensuring diversity and inclusion execution across operations Ensures all company and brand standards, visual merchandising requirements, safety guidelines, and operational procedures are consistently executed across retail operations with full compliance accountability Provides leadership development, performance coaching, and guidance to retail management teams while fostering employee engagement and supporting comprehensive career advancement initiatives Manages inventory control, merchandise receiving processes, vendor relationships, and supply chain coordination to ensure optimal stock levels, product availability, and cost-effective operations Collaborates with brand partners to maintain brand compliance, execute promotional initiatives, and implement marketing programs with measurable business impact Resolves complex operational challenges and customer issues using sound business judgment while maintaining authority for significant operational decisions and escalating complex matters Ensures display areas maintain superior visual appeal according to brand standards, optimizes equipment functionality, and maintains store presentation that exceeds customer expectations and drives revenue Monitors market trends, competitive landscape, and consumer behavior to inform operational strategies while ensuring compliance with category management principles and retail space optimization Leads cross-functional collaboration with Supply Chain, Commercial, and Marketing teams to optimize store assortments and marketing support while developing comprehensive training programs for operational procedures Reporting Relationship & Role Information: The position reports to the Director of Retail Operations of their assigned location The Senior Retail Operations Manager position is expected to work a varied and rotating schedule to be on site on various operating days and hours each week; some opening shifts, during some busy day parts, and during some closing shifts to monitor staff work activities during these different days and times Minimum Qualifications, Knowledge, and Skills: Education and Experience: The combination of education and professional experience must exceed 6 years: In a leadership role: Requires 2 years of experience supervising a team of operations professionals engaged in executing retail operations programs In a technical role: Requires 6 years of experience engaged in delivering retail operations programs A bachelor's degree in a program related to the functional area can count for 3 of the 6-year requirement Specialized Training: Training that leads to knowledge of all applicable federal, state, and local safety and health standards, and all procedures and protocols to comply with retail compliance requirements Understanding of visual merchandising principles, inventory management systems, and brand standards Specialized Skillset/Competencies/Traits: Knowledge of retail or consumer goods industry with understanding of travel retail concepts and multi-brand environments Demonstrates team management, delegation and issue resolution skills and the ability to manage multiple, conflicting, and concurrent priorities in a fast-paced retail environment Demonstrates knowledge of company policies and products, service, quality, equipment and retail operations standards, or able to demonstrate this knowledge within a reasonable time from hire or promotion Strong understanding of visual merchandising, inventory management, brand compliance, and customer service excellence Business acumen and the mindset required to understand the long-term implications of retail operational planning and to advance the organization's goals Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances in a retail environment Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading retail teams to achieve common goals What we offer: Competitive Salary Range: $87,732-$106,342 annually Daily Pay 20% off Hudson Employee Discount Medical/Dental/Vision Insurance Paid Time Off Various Personal and Parental Leave Programs Company Paid Life Insurance Retirement Programs & Matching Employee Contributions: 401K & RRSP Employee Recognition & Anniversary Programs Training, Development, and Growth Opportunities Tuition Assistance & Scholarship Programs Disclaimer: All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis. Dufry, Hudson, and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
    $87.7k-106.3k yearly 4d ago
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  • Assistant Store Manager

    Rural King Supply 4.0company rating

    Operations manager job in Felton, PA

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $34k-41k yearly est. 5d ago
  • Business Manager

    Olive & Loom

    Operations manager job in Washington, DC

    Olive & Loom is a lifestyle brand specializing in artisanal home, gift, and lifestyle items inspired by Mediterranean traditions and aesthetics. Since its founding in 2016, Olive & Loom has focused on creating high-quality, hand-loomed Turkish towels, luxurious 100% Turkish cotton textiles, olive oil-based soaps, and beachwear. In 2019, the brand expanded into retail with a flagship store at North Bethesda's Pike & Rose center, offering a selection of thoughtfully curated products. Olive & Loom celebrates the harmony between tradition and modern design, providing well-crafted goods that bring relaxation and luxury into everyday life. Role Description This is a full-time on-site role for a Business Manager at Olive & Loom, located in Kensington, MD. The Business Manager will oversee daily operations for both retail store as well as wholesale business, manage staff, and ensure the efficient running of the location to meet business goals. Responsibilities include inventory management, overseeing merchandising, coordinating with vendors, analyzing sales performance, and implementing strategies for growth. The role also involves nurturing customer relationships to deliver excellent service and collaborating with team members to maintain a cohesive shopping experience. Qualifications Proficiency in operations management, inventory control, and vendor relations Experience with team leadership, staff supervision, and performance management skills Strong analytical skills for sales performance analysis and strategy implementation Excellent customer service and communication skills, with a focus on guest satisfaction Understanding of merchandising and retail operations processes Ability to work onsite in Kensington, MD, with flexible availability, including weekends High-level organizational, multitasking, and problem-solving abilities Prior experience in retail or lifestyle brands is a plus Bachelor's degree in Business Administration, Retail Management, or related field preferred
    $71k-129k yearly est. 2d ago
  • Operations Manager DC

    Amico Lane 4.4company rating

    Operations manager job in Washington, DC

    We are searching for a full-time Condominium Operations Manager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality. Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operations manager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables. Since you are part of a growing company, you will occasionally wear multiple hats. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind. Who we are & Where we're going (with your help) Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow. Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change. To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand! Responsibilities: Maintenance and Repair Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects Track and report updates internally and externally to clients Conduct on-site property inspections a few times per year Problem solve maintenance issues and meet vendors on-site at the properties Own SOPs for certain maintenance processes and innovate on them to create a better client experience Property Enhancement Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done Establish a project plan for large projects/capital improvements Manage to project plan to ensure milestone deadlines are met and completed within budget Condo Association Administration and Financial Management Manage and onboard a portfolio of clients Maintain meticulous records for each property in the portfolio Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials Prepare budgets for several real estate properties and present them to the board of directors Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs Ability to review, interpret and ensure compliance with condominium association documentation Vendor Management Liaise directly with vendor technicians Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships Facilitate competitive bidding for contracts as required by Association contracts Required Skills & Experience: 5-10 years of relevant work experience High School Diploma, GED or equivalent (College degree preferred) Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist) The ability to work in DC The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team Top notch communication skills - both written and verbal A track record of proven excellence in providing customer service Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required Spanish skills are a plus but not required Proficient skills in Excel, PowerPoint, and Google Workspace Products Able to work independently, anticipate problems, and implement effective solutions Necessary Traits You have a passion for problem solving maintenance problems and providing excellence in customer service You take ownership and responsibility for your projects. You're committed to defending deadlines and have a sense of urgency to get to the finish line for our clients You're GREAT at flexing when priorities shift and adapt your planned day to the shift to the client and business' needs You are committed to following established Standard Operating Procedures and delivering high quality work You thrive in a team environment. You know that others depend on your work and you depend on others. You love celebrating our successes. You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed You're GREAT at juggling several things at once and can keep yourself (and others) organized in a fast-paced environment You are rock solid reliable You consistently offer solutions and look for additional ways to support your team You treat the business as if you owned it You like building community, in particular in DC neighborhoods, and meeting new people You have superb attention to detail and don't need reminders to complete assignments What We Offer: Healthcare benefits Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success Opportunities to grow in your career within the company without the need to manage owner/tenant relations Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home Extensive experience with the latest tech and software solutions in property management Modern office space in the vibrant Dupont Circle neighborhood Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)
    $96k-139k yearly est. 1d ago
  • General Manager, Bethesda

    Veronica Beard 3.9company rating

    Operations manager job in Bethesda, MD

    The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams. Responsibilities: SALES LEADERSHIP: Creates an outstanding sales and Customer Service environment Strives for sales excellence and results Sets and evaluates weekly, monthly and seasonal goals for staff Works with customers and models excellent customer service and Clienteling skills Maximizes sales through strong floor supervision skills Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books STAFFING AND ASSOCIATE DEVELOPMENT: Networks in industry to recruit and hire high quality management and sales-oriented associates Fills all levels of open positions within the store in an urgent and timely manner Ensures adequate staff is available to meet business needs - schedules accordingly Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers Administers company personnel programs including appropriate performance reviews, compensation and employment records Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience Documents employee performance in a timely manner Creates enthusiasm and excitement within store to motivate high performance teams OPERATIONAL EXCELLENCE: Protects store payroll by managing wage costs, salaries, and allowable hours Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Execute floor-set and promotional directives; implements visual merchandising Supervises the overall cleanliness and organization of the sales floor and backroom Ensures store appearance and atmosphere supports and reinforces the brand image Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure execution of effective merchandising strategies and directives Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction Identify and communicate product concerns in a timely manner Communicate inventory needs to support the business goals FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look Ensure staff is following Veronica Beard fashion guidelines. Comfortable with being on camera for social media purposes (both stills and video) Able to fluidly discuss product and fashion on camera Requirements: Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills Minimum of 2 years retail Store Management position/experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $45k-88k yearly est. 3d ago
  • District Manager

    Prime Group Holdings, LLC 4.6company rating

    Operations manager job in Baltimore, MD

    Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes. With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, three Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III. Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others. Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables. Position Overview: The District Manager will act as the business owner to lead and grow our portfolio of stores in their assigned region. This role will take ownership in the growth and profitability of the specific district operations, while providing and promoting the leadership, vision, and direction of the company within it's market. Essential Responsibilities: · Develop and implement plans to achieve sales goals and optimize the portfolios NOI; · Enable and drive strong operational performance of the assigned portfolio of businesses; · Inspire, lead, develop the team; · Monitor and improve sales, cost management, employee management and safety; · Identify and drive opportunities to improve business performance; · Enforce all company policies, procedures and code of ethics; · Manage employee performance including hiring, termination, discipline, development and management; · Manage escalations and approvals in a timely and thorough manner. Qualifications · Bachelor's degree in business or related field preferred; Associate degree or equivalent experience required; · Minimum of five (5) years multi-unit retail sales/service operations leadership experience preferably from the Storage industry; · Excellent communication, interpersonal and motivational skills; · Demonstrated experience in building “ownership” and accountability in a team · Strong analytical and problem-solving abilities; · Able to prioritize multiple projects and deal with numerous interruptions; · Work well under pressure, meeting deadlines consistently; · Able to work independently with minimal supervision and lead 20-35+ employees; · Computer skills: Solid understanding of the Microsoft suite of products; · Willing to work a flexible schedule, including weekends. · Must be able to perform some of the physical requirements of the job (ability to lift 50lbs); · Valid state driver's license and reliable transportation; · Ability to travel within the district and to other designated locations as directed by the company. Compensation · Competitive rate of pay and a generous benefits program · Participation in company's performance-based incentive program(s) · Medical, dental, vision, life, short-term disability, and long-term disability insurance program · Paid vacation time; paid sick time; paid holidays Equal Opportunity Employer Statement Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $93k-157k yearly est. 1d ago
  • Assistant Operating Director

    Cornerstone Caregiving

    Operations manager job in York, PA

    York, Pennsylvania | Full-Time | Leadership Role | $55,000 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $55,000 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters.If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.** Benefits: Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends) Education: Bachelor's (Preferred) Experience: Leadership: 2 years (Preferred) Schedule management: 2 years (Preferred) Hiring: 2 years (Preferred) License/Certification: Driver's License (Preferred) Ability to Commute: Dallastown, PA 17313 (Preferred) Work Location: In person
    $55k yearly 4d ago
  • Store Manager

    Ross Stores, Inc. 4.3company rating

    Operations manager job in Greenbelt, MD

    Our values start with our people, join a team that values you!We are the nation's largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.As part of our team, you will experience:Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.GENERAL PURPOSE:Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity. ESSENTIAL FUNCTIONS:General Operating Requirements:• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. • Analyzes Store reports to evaluate controllable expenses and overall Store performance. • Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed. • Ensures proper scheduling of Associates to meet business objectives. • Accepts special assignments as directed by Leadership. • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development: • Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates. • Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner. • Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed. • Ensures compliance with Ross personnel policies and procedures. • Manages Associate Relations issues, consulting with the District Manager as needed. • Ensures compliance with all State, Local and Federal regulations.Expense Control: • Leads all expenditures to be within budget. • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment: • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers • Ensures all Associates understand and can execute emergency operating procedures.Customer Service: • Treats all Customers, Associates, and other leaders with respect. • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. • Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. • Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. • Represents and supports the Company brand at all times. • Manages Store to ensure a clean, neat, easy to shop environment. • Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Merchandise Processing and In-Store Marketing • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. • Ensures merchandise is presented and organized according to Company merchandising guidelines. • Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention: • Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals. • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. • Responsible for leading the annual inventory process including preparation and execution of inventory guidelines. • Monitors mark-out-of-stock policy to ensure proper administration. COMPETENCIES: • Manages Work Processes • Business Acumen • Plans, Aligns & Prioritizes • Builds Talent • Collaborates • Leading by Example • Communicates Effectively • Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Five or more years of Store management experience in a retail environment. • Must maintain a high level of Customer service. • Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels. • Ability to train, coach and develop Associates at all levels. • Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results. • Fluency in English. • Must exercise considerable independent judgement and discretion. • Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Ability to perform basic mathematical calculations commonly used in retail environments.Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES:Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates. DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $38k-51k yearly est. 5d ago
  • Assistant Store Manager

    Johnnie-O 3.7company rating

    Operations manager job in Tysons Corner, VA

    Johnnie-O is a branded lifestyle apparel company, founded in 2005 in Santa Monica, CA, that embodies living your best life. Its blend of Southern California lifestyle coupled with a hint of East Coast tradition and Midwest grit creates a truly distinct point of view within the lifestyle apparel industry. Johnnie-O is a unique lifestyle apparel brand providing classic, casual pieces for men and boys. The brand fills a niche in the apparel marketplace between the traditional East Coast “preppy” brands and West Coast “surf” brands. The Johnnie-O brand is both a personality and an experience that can be described as fun, fresh, tongue-in-cheek, accessible, active, and family-oriented. Johnnie-O is a fast-growing multi-channel apparel company. We seek to attract highly motivated individuals that want to work as a team and share in the commitment, responsibility, and discipline required to achieve our vision. We are a fun and dynamic bunch that is motivated to work to get the company to the next level. Our employees are smart, creative, and passionate individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences. It is our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. The Role The Role Johnnie-O is looking for a Retail Assistant Manager to deliver an exceptional customer experience, build lasting relationships, and contribute to the overall success of the store. This role is key to creating a welcoming, on-brand environment where customers feel connected to both the product and the Johnnie-O lifestyle. Key responsibilities will include, but may not be limited to: Build a performance-driven, customer-first culture rooted in Johnnie-O values. Recruit, hire, and develop top talent, providing ongoing coaching and recognition alongside the Store Manager. Set clear expectations, track progress, and celebrate team achievements. Achieve and exceed sales goals through strategic planning and execution. Use clienteling tools to build long-term customer relationships and drive repeat business. Partner with marketing and community teams to plan events that engage the local market. Lead by example on the sales floor, modeling personalized, authentic service. Ensure the team is confident in product knowledge, fit, and styling to provide expert recommendations. Maintain a clean, organized, and inviting store environment. Manage scheduling, payroll, cash handling, inventory accuracy, and loss prevention. Execute seasonal floor sets and weekly merchandising updates that reflect brand standards and directives from HQ. Qualifications 1-3 years of retail or customer service experience, ideally in apparel or premium lifestyle brands. Strong interpersonal skills with a genuine ability to connect with people. Proactive, solutions-oriented approach to delivering excellent customer service. Ability to adapt in a fast-paced environment and handle multiple priorities. Comfortable working a flexible schedule including evenings, weekends, and holidays. Ability to stand for extended periods and lift up to 20 lbs. Benefits & Compensation Full-Time/Hourly position plus commission opportunities, paid time off, and paid holidays Health/Dental/Vision/FSA/Life/Short-Term Disability Insurance benefits Employee discounts Aside from a fun and unique working environment, johnnie-O offers a challenging career coupled with a competitive compensation and benefits package. We value our employee's time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package, including health, dental, vision insurance, life insurance, flexible spending accounts, a generous time off policy including vacation, paid sick time, a retirement savings plan, bonus opportunities, and a generous employee discount. Casual dress policy, potential career growth and a family-oriented working environment. To apply for this exciting job opportunity, please send your resume to: ****************************. We appreciate your interest in our company and look forward to hearing from you!
    $37k-45k yearly est. 2d ago
  • Director of Clubhouse Operations

    Cosmos Club 3.6company rating

    Operations manager job in Washington, DC

    Are you skilled at balancing service excellence with operational efficiency? Do you believe strong operations start with strong people and clear communication? Will you jump at the chance to inspiring others to learn and grow? Do you want to join a team that strives each day to create lasting memories for members and guests? If you answered yes, please know that Cosmos Club is seeking a Director of Clubhouse Operations to further provide true hospitality to our distinguished members and guests. Interested candidates must apply separately online at **************************************************************** Id=a0xVm000004KUqrIAG&tSource= to be considered. Cosmos Club, founded in 1878, is a private social club for men and women distinguished in science, literature and the arts or public service located in the heart of Washington, DC. Members come from virtually every profession that has anything to do with scholarship, creative genius or intellectual distinction. Cosmos Club is looking for team members who believe in the impact of kindness and the power of teamwork. We strive to provide our members and guests an atmosphere of warmth, dignity, and elegance. If you would like to be a part of our mission, check out the position below! JOB DESCRIPTION Summary/Objective: The Director of Clubhouse Operations oversees all clubhouse departments including Membership, Engineering, Housekeeping, Front Desk, Member and Guest Relations, and Member Services to ensure smooth, high-quality operations and achievement of the Club's performance and financial goals. This role focuses on elevating the member experience, fostering employee engagement, and maintaining the highest standards of service and efficiency throughout the Club. Essential Functions: Oversees daily Club operations including the following departments: Membership, Engineering, Housekeeping, Front Desk, Member and Guest Relations and Member Services Recruits, trains and provides performance feedback within their departments Works with the department heads and accounting on budgeting for the following fiscal year and makes sure the current budget is being followed Assists with the capital budget for all necessary clubhouse equipment and recommends facility renovation needs Required Education, Experience and Skills: A bachelor's degree is preferred, with a focus on Hospitality Management Substantial private club or hospitality experience will be considered in lieu of the degree Industry certifications such as CCM are encouraged but not required Minimum of five to seven years of progressive leadership experience in a high-caliber, multi-outlet environment, such as a hotel, resort, private club, or corporate food and beverage operation Building and maintaining strong relationships with both members and team members, where members' needs are prioritized, coupled with an intuitive mentoring style that encourages staff development and advancement Evidence of a supportive leadership approach that emphasizes employee growth, high morale, and a strong, team-oriented culture Commitment to delivering a consistently first-class member experience through strategic foresight, problem-solving, and attention to detail in all aspects of Clubhouse Operations Demonstrate exceptional organizational and interpersonal skills, with high emotional intelligence, warmth, and approachability that reflect genuine hospitality. Bring executive presence and diplomatic communication to interactions with members, staff, and leadership alike Benefits: Full-time position 401k benefits included Great Healthcare including Medical, Dental, and Vision Benefits Life Insurance, AD&D, Short and Long-term Disability CMAA membership or similar professional organization Club issued cell phone Eligible for discretionary bonuses Expertly crafted shift meals Generous paid time off policy and holiday pay Rate of pay commensurate with experience Opportunities to participate in company picnics, educations, and more! Job Posted by ApplicantPro
    $87k-149k yearly est. 1d ago
  • Vice President of Operations

    Unity Health Care, Inc. 4.5company rating

    Operations manager job in Washington, DC

    INTRODUCTION Reporting to the Chief Operating Officer, the Vice President of Operations plays a critical leadership role in advancing Unity's operational excellence. This position supports the COO by overseeing day-to-day operational functions, strengthening systems across health centers, and ensuring seamless coordination between clinical and non-clinical teams. The VP of Operations drives execution, operational consistency, and continuous improvement while helping translate the COO's strategic direction into operational outcomes. MAJOR DUTIES/ESSENTIAL FUNCTIONS Oversee daily operations across health centers and the DOC, ensuring they run efficiently and in alignment with the COO's strategic priorities. Partner with the Chief Medical Officer and operational leaders to integrate clinical and administrative workflows that support high-quality, patient-centered care. Develop and lead high-performing operational teams that support access, throughput, service delivery, and site performance. Direct facilities operations, environmental services, access control, and related infrastructure functions to ensure safe, efficient, and well-maintained environments. Support long-term capital planning and infrastructure strategy in collaboration with the COO. Provide operational support to the VP of Pharmacy to ensure integrated and efficient pharmacy services across health centers. Support the COO and executive team in identifying new partners, service enhancements, and revenue opportunities that advance organizational goals. Contribute to operational analyses, program evaluations, and budget development in partnership with the CFO. Ensure operational compliance with federal, state, and local regulations, accreditation standards, and licensing requirements. Implement and monitor systems to maintain high standards of safety, quality, and operational performance. Lead outreach operations to support population health strategies and strengthen community-based services. Serve as an operational point of contact for Managed Care Organizations, ensuring effective coordination and issue resolution. Develop, track, and report operational KPIs tied to efficiency, access, cost, service delivery, and health center performance. Strengthens team capacity through coaching, performance management, and competency development. Represent the COO in meetings and engagements when needed. Other duties as assigned by management. MINIMUM QUALIFICATIONS Bachelor's degree in business administration, health administration, public health, or related field required, master's degree preferred. 8-10 years of healthcare operations experience preferred, with at least 6 years in progressive leadership roles. Experience working with Federally Qualified Health Centers (FQHCs), non-profit mission-based organizations, or in healthcare preferred. Proven success in managing multi-site healthcare operations and leading complex organizational functions. Strong operational, financial and analytical skills Demonstrated ability to lead teams, navigate changes and drive improvements. Physical Requirements The position involves everyday risk and discomforts, which require normal safety precautions typical of such places as offices, meetings, training rooms, and other UHC health Care Sites. The work area is adequately lit, heated, and ventilated. All medical services shall be provided according to medically accepted community standards of care. The employee shall provide evidence of a recent (within the past twelve (12) months) health assessment that includes a PPD and/or chest x-ray results.
    $145k-215k yearly est. Auto-Apply 9d ago
  • Director Admin Operations - Transplant

    HH Medstar Health Inc.

    Operations manager job in Washington, DC

    About the Job Manages Administrative Operations for the Georgetown Transplant Institute at Georgetown University Hospital Washington Hospital Center and other locations where transplant-related clinical services are provided. Performs financial management including payroll and expense management and a variety of financial coordination activities to ensure the appropriate day-to-day administration of the Institute. Provides personnel management and supervision to all designated staff. Prepares management reports and purchase requisitions for Hospital/Medical Center supplies/equipment. Oversees transplant financial authorizations. Assists with all aspects of budget processes. These functions are performed in accordance with all applicable laws and regulations and Georgetown University Hospital's philosophy policies procedures and standards. Primary Duties and Responsibilities * Directs supervises and coordinates administrative functions associated with transplantation services including development of operational budgets in collaboration with Vice President Transplant Institute as well as oversight of personnel management materials management maintenance support services telecommunications information systems etc. * Serves as financial manager preparing all budgets for GUH WHC and GPG cost centers. Establishes and implements policies procedures and systems to monitor and control all financial activities for operational and capital budgets. Ensures Medicare cost reporting guidelines are followed for all organ acquisition cost centers. Manages physician compensation plans as directed by the Chief of GTI and Vice President. * Performs personnel management functions for the department to include but not limited to: interviewing hiring scheduling coaching counseling evaluating and terminating employees as delegated by or with the Department Head's approval. * Participates in the development and attainment of operating and financial goals and objectives for the Georgetown Transplant Institute. * Develops business plans related to programmatic growth and/or physician recruitment for consideration by Chief of GTI Vice President and hospital administration at GUH and WHC. * Oversees all functions and tasks related to materials management payroll operations financial accounting and reporting in accordance with budgetary and hospital administrative policies and procedures. * Manages revenue cycle activity at GUH and WHC for all hospital and professional services to ensure revenue is maximized and denials are minimized. Analyzes and reports on trends in reimbursement to Chief of GTI and Vice President. * Assists the Director of Clinical Operations in overseeing ambulatory care operations including scheduling patient flow room availability and equipment and staffing needs. Participates in initiatives to improve patient satisfaction as measured through HCAHPS reporting. * Serves as a liaison to hospital university and MedStar departments. Participates in hospital and corporate performance improvement initiatives as required. * Performs other duties and responsibilities that are appropriate to the position area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and is not to be considered as all-inclusive. Minimal Qualifications Education * Bachelor's degree preferably in Health Care Management and/or Business Administration required. * Master's degree preferably in Health Care Management and/or Business Administration preferred. Experience * 5-7 years' experience in an office setting with previous personnel management experience, as well as financial management required. Knowledge Skills and Abilities * Strong financial management skills. * Must be able to work well and communicate with people on all levels strong computer skills strong organizational and writing skills. * Must be accurate and detailed oriented with an ability to handle multiple projects and handle multiple deadlines. This position has a hiring range of USD $114,004.00 - USD $219,960.00 /Yr.
    $114k-220k yearly 7d ago
  • Director Admin Operations - Transplant

    Medstar Research Institute

    Operations manager job in Washington, DC

    About the Job Manages Administrative Operations for the Georgetown Transplant Institute at Georgetown University Hospital Washington Hospital Center and other locations where transplant-related clinical services are provided. Performs financial management including payroll and expense management and a variety of financial coordination activities to ensure the appropriate day-to-day administration of the Institute. Provides personnel management and supervision to all designated staff. Prepares management reports and purchase requisitions for Hospital/Medical Center supplies/equipment. Oversees transplant financial authorizations. Assists with all aspects of budget processes. These functions are performed in accordance with all applicable laws and regulations and Georgetown University Hospital's philosophy policies procedures and standards. Primary Duties and Responsibilities * Directs supervises and coordinates administrative functions associated with transplantation services including development of operational budgets in collaboration with Vice President Transplant Institute as well as oversight of personnel management materials management maintenance support services telecommunications information systems etc. * Serves as financial manager preparing all budgets for GUH WHC and GPG cost centers. Establishes and implements policies procedures and systems to monitor and control all financial activities for operational and capital budgets. Ensures Medicare cost reporting guidelines are followed for all organ acquisition cost centers. Manages physician compensation plans as directed by the Chief of GTI and Vice President. * Performs personnel management functions for the department to include but not limited to: interviewing hiring scheduling coaching counseling evaluating and terminating employees as delegated by or with the Department Head's approval. * Participates in the development and attainment of operating and financial goals and objectives for the Georgetown Transplant Institute. * Develops business plans related to programmatic growth and/or physician recruitment for consideration by Chief of GTI Vice President and hospital administration at GUH and WHC. * Oversees all functions and tasks related to materials management payroll operations financial accounting and reporting in accordance with budgetary and hospital administrative policies and procedures. * Manages revenue cycle activity at GUH and WHC for all hospital and professional services to ensure revenue is maximized and denials are minimized. Analyzes and reports on trends in reimbursement to Chief of GTI and Vice President. * Assists the Director of Clinical Operations in overseeing ambulatory care operations including scheduling patient flow room availability and equipment and staffing needs. Participates in initiatives to improve patient satisfaction as measured through HCAHPS reporting. * Serves as a liaison to hospital university and MedStar departments. Participates in hospital and corporate performance improvement initiatives as required. * Performs other duties and responsibilities that are appropriate to the position area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and is not to be considered as all-inclusive. Minimal Qualifications Education * Bachelor's degree preferably in Health Care Management and/or Business Administration required. * Master's degree preferably in Health Care Management and/or Business Administration preferred. Experience * 5-7 years' experience in an office setting with previous personnel management experience, as well as financial management required. Knowledge Skills and Abilities * Strong financial management skills. * Must be able to work well and communicate with people on all levels strong computer skills strong organizational and writing skills. * Must be accurate and detailed oriented with an ability to handle multiple projects and handle multiple deadlines. This position has a hiring range of USD $114,004.00 - USD $219,960.00 /Yr. General Summary of Position Manages Administrative Operations for the Georgetown Transplant Institute at Georgetown University Hospital Washington Hospital Center and other locations where transplant-related clinical services are provided. Performs financial management including payroll and expense management and a variety of financial coordination activities to ensure the appropriate day-to-day administration of the Institute. Provides personnel management and supervision to all designated staff. Prepares management reports and purchase requisitions for Hospital/Medical Center supplies/equipment. Oversees transplant financial authorizations. Assists with all aspects of budget processes. These functions are performed in accordance with all applicable laws and regulations and Georgetown University Hospital's philosophy policies procedures and standards. Primary Duties and Responsibilities * Directs supervises and coordinates administrative functions associated with transplantation services including development of operational budgets in collaboration with Vice President Transplant Institute as well as oversight of personnel management materials management maintenance support services telecommunications information systems etc. * Serves as financial manager preparing all budgets for GUH WHC and GPG cost centers. Establishes and implements policies procedures and systems to monitor and control all financial activities for operational and capital budgets. Ensures Medicare cost reporting guidelines are followed for all organ acquisition cost centers. Manages physician compensation plans as directed by the Chief of GTI and Vice President. * Performs personnel management functions for the department to include but not limited to: interviewing hiring scheduling coaching counseling evaluating and terminating employees as delegated by or with the Department Head's approval. * Participates in the development and attainment of operating and financial goals and objectives for the Georgetown Transplant Institute. * Develops business plans related to programmatic growth and/or physician recruitment for consideration by Chief of GTI Vice President and hospital administration at GUH and WHC. * Oversees all functions and tasks related to materials management payroll operations financial accounting and reporting in accordance with budgetary and hospital administrative policies and procedures. * Manages revenue cycle activity at GUH and WHC for all hospital and professional services to ensure revenue is maximized and denials are minimized. Analyzes and reports on trends in reimbursement to Chief of GTI and Vice President. * Assists the Director of Clinical Operations in overseeing ambulatory care operations including scheduling patient flow room availability and equipment and staffing needs. Participates in initiatives to improve patient satisfaction as measured through HCAHPS reporting. * Serves as a liaison to hospital university and MedStar departments. Participates in hospital and corporate performance improvement initiatives as required. * Performs other duties and responsibilities that are appropriate to the position area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and is not to be considered as all-inclusive. Minimal Qualifications Education * Bachelor's degree preferably in Health Care Management and/or Business Administration required. * Master's degree preferably in Health Care Management and/or Business Administration preferred. Experience * 5-7 years' experience in an office setting with previous personnel management experience, as well as financial management required. Knowledge Skills and Abilities * Strong financial management skills. * Must be able to work well and communicate with people on all levels strong computer skills strong organizational and writing skills. * Must be accurate and detailed oriented with an ability to handle multiple projects and handle multiple deadlines.
    $114k-220k yearly 7d ago
  • CredLens Director, Operations and Strategic Projects

    Strada Education Foundation 3.9company rating

    Operations manager job in Washington, DC

    As the Director, Operations & Strategic Projects at CredLens, you will play a pivotal role in driving operational excellence, applied research, and strategic projects across the organization. This role blends research analysis, project management, and organizational strategy to accelerate the growth and impact of CredLens - a national data trust committed to delivering verified outcomes for non-degree credentials. You will serve as a connector between research, strategy, and operations, ensuring projects are effectively scoped, executed, and aligned with the organization's mission. The ideal candidate thrives in a startup environment, balances analytical rigor with hands-on execution, and brings exceptional communication and organizational skills to a rapidly evolving team. CredLens is building a nonprofit national data trust focused on verified outcomes for non-degree credentials. The effort is an initiative launched by the Strada Education Foundation in 2024. CredLens will deliver actionable insights and power ongoing research for industry-based, professional, and workforce credentials. CredLens is designed to fill the data gap for non-degree credentials. The attainment of these credentials is growing, but there is little to no data tracking their outcomes. CredLens will offer tailored data analytics and visualizations to credential issuers, workforce training providers, philanthropic funding partnerships, and state system partnerships to support the continuous improvement of credential quality and to support informed funding and scaling decisions. The Director, Operations and Strategic Projects has four core responsibility areas, listed below with the approximate time required.Area 1: Strategic Operations & Project Management (40%) Lead cross-functional initiatives that align with organizational priorities - including state data collaborations, workforce policy research, and operational improvement projects. Develop project plans, manage timelines, and ensure accountability across teams. Build and refine organizational processes and systems to improve efficiency and scalability. Support internal reporting, dashboards, and KPIs to track progress against strategic goals. Area 2: Strategic Planning & Special Projects (30%) Support leadership in developing strategic frameworks, business plans, and growth initiatives. Coordinate high-priority initiatives and partnerships - including philanthropic funders, state systems, and postsecondary institutions. Serve as a thought partner to senior leaders on research translation, communications, and stakeholder engagement. Area 3: Research & Analysis (20%) Conduct applied research on topics such as workforce Pell, credential quality, and outcomes measurement. Translate complex data into actionable insights and narratives for internal and external audiences. Partner with the research and data teams to design and execute studies that inform national credentialing policy and practice. Produce briefs, memos, and presentations synthesizing findings and policy implications. Area 4: Collaboration & Communication Represent CredLens in cross-sector conversations with education, workforce, and data partners. Draft high-quality materials for funders, partners, and executive communications. Facilitate collaboration across internal teams and external stakeholders, ensuring consistent messaging and follow-through. Education & Experience Education: Bachelor's degree or equivalent progressively responsible experience. 8+ years of experience in operations, or strategy in education, workforce development, or related sectors. Proven track record managing complex, multi-stakeholder projects from conception to completion. Strong applied research skills: data interpretation, policy analysis, and translating findings into actionable insights. Demonstrated ability to thrive in a fast-paced, startup or early-stage environment. Skills Required Exceptional verbal and written communication skills. Analytical, detail-oriented, and intellectually curious. Strong time management, prioritization, and follow-through. Skilled in Google Workspace, Excel, data visualization, and project management tools (e.g., Asana, Monday, or Smartsheet). Comfortable navigating ambiguity and building structure where none exists. Mission-driven, collaborative, and grounded in values of inclusion, learning, and innovation. $115,000 - $130,000 a year The pay range listed is based on national compensation benchmark data and may vary depending on skills, experience, job-related knowledge, variations in cost of labor, and in some cases, geographic location. The exact job offer will be determined based on several factors such as the candidate's individual skills, qualifications and experience relative to the requirements of the role. The range displayed with the job posting represents the minimum and maximum target for new hire salaries for the position across the U.S. The company also reviews and considers internal equity (current employee salary) when hiring new employees to the organization. The range is the expected starting base salary for someone hired into this position with room to grow professionally, including increased earning potential beyond the starting pay range. Beyond a new hire's base salary, Strada also offers all full-time employees a comprehensive employee benefit package. Mission and Values Alignment:Committed to providing equitable pathways to opportunity through PSET, particularly for individuals who have faced significant barriers. Demonstrated alignment with CredLens' guiding values, commitment to building a strong and healthy workplace culture, and working in a collaborative environment. Strategy and Innovation Leadership:Adept at operationalizing strategy and effectively communicating strategic endeavors within the organization and in external contexts, both verbally and in writing. Particular skill in designing annual plans, monitoring progress, and refining plans as needed. Adaptable with tolerance for ambiguity. Able to problem-solve and navigate varied viewpoints. Capacity to refine efforts based on evidence that change is needed. Ability to lead efforts to visualize and monitor change. Capability to see and support innovative ideas and opportunities across the organization, and to embed innovation within operational plans. Capabilities in taking the perspective of others and adapting an agenda and approach - toward a shared aim - accordingly. Strategic Problem Solving: Ability to effectively utilize a hypothesis-driven approach to problem solving, with effective quantitative and communication skills. Ability to take on broad-reaching and sometimes ambiguous questions while working collaboratively and cross-functionally with Strada team members across the organization. Execution and Operations Leadership:Ability to translate innovative, strategic ideas into tangible, actionable steps, as well as to effectively monitor progress and partner with others on identifying improvements during implementation to increase the likelihood of successful execution. DEI Commitment:Commitment and professional experience advancing diversity, equity, and inclusion within and organization, including incorporating stakeholder perspectives in the design, implementation, and evaluation of strategic efforts. Relationship Building and Collaborative Capabilities: Demonstrated ability to cultivate, grow, and manage positive, mutually beneficial relationships at all levels of an organization and with partners outside the organization. Strong communication, interpersonal and relationship management skills-including identifying and working through challenges-underscored by strong judgment and emotional intelligence. Proven collaborator, able to work with colleagues at all levels in the organization. Diversity, equity, and inclusion are central to CredLens' organizational vibrancy, employee experience, and mission. We strongly encourage applicants from people of color/the global majority, immigrant, bilingual, and bicultural individuals; people with disabilities, members of the LGBTQIA2S+ and gender nonconforming communities; and people with other diverse backgrounds and lived experiences. We believe every member on the team enriches our workplace by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and discover, design, and deliver critical insights and solutions.
    $115k-130k yearly Auto-Apply 46d ago
  • Logistics Operations Manager

    Quick Servant Co Inc.

    Operations manager job in Columbia, MD

    Company Overview Quick Servant Company, Inc. is a trusted provider of heating, cooling, ventilation, and cooking equipment services. With over 45 years of experience, our goal is to exceed customer expectations by delivering prompt and reliable service. We build long-term partnerships based on integrity and commitment to satisfaction. Our service areas include Maryland, Delaware, Washington, DC., and Virginia. Our office is in Columbia, MD. Job Description We are seeking an experienced Operations Manager to oversee and drive efficiencies across our Inventory, Purchasing, Warehouse, and Fleet departments. This leadership role is responsible for managing the teams and managers within these areas, optimizing processes, and ensuring seamless operations to support our field technicians and customers. Responsibilities Lead and manage Inventory, Purchasing, Warehouse, and Fleet Managers, providing guidance, support, and development. Oversee daily operations to ensure accurate inventory control, timely purchasing, and efficient warehouse management. Implement and improve systems and processes to increase operational efficiency and accuracy. Monitor and analyze inventory levels, usage rates, and customer needs to optimize stock and purchasing decisions. Resolve inventory discrepancies and oversee vendor sourcing and management. Drive productivity, safety, and scheduling for warehouse staff. Manage vehicle fleet logistics, including transfers, sales, and repairs (mechanical background not required). Support the growth of e-commerce sales within the department. Foster a culture of continuous improvement and high performance. Skills & Requirements Minimum Associate's degree; Bachelor's degree preferred. 5+ years of employee management experience, including motivating and developing teams (required). 2+ years of inventory control and analysis experience. 4+ years of experience with Microsoft Excel and Office Suite. Ability to read and understand financial statements and terminology. Strong leadership, communication, and conflict resolution skills. Highly organized, detail-oriented, and self-motivated. Ability to thrive in a fast-paced environment. Excellent customer service skills; daily interaction with field technicians and supervisors. Basic understanding of HVAC, Refrigeration, or Electrical is a plus, but not required. Experience Management: 5 years (Required) Inventory control: 3 years (Preferred) Warehouse experience: 3 years (Preferred) Fleet management: 3 years (Preferred)
    $64k-96k yearly est. Auto-Apply 7d ago
  • Regional Director of Operations

    Cory Executive Recruiting

    Operations manager job in Columbia, MD

    Exciting Opportunity: Regional Director of Operations CORY is hiring a Regional Director of Operations who is passionate and driven about leading teams and driving operational performance, ready to innovate and make a real impact every day. About Our Client: Our client is an innovative real estate owner-operator that manages a national network of flex-office spaces to support small- to mid-sized businesses. They are expanding nationwide and hiring talented industry leaders to join their team! Your Responsibilities as a Leader: Oversee the performance of a portfolio of 10 assets nationwide Provide new and innovative approaches to continuous improvement through property management operations, which support improved efficiencies and performance. Ensure alignment with local, state, and federal regulations. Lead, coach, develop a strong team, and communicate with important stakeholders. Develop and manage annual budgets for the assigned portfolio and oversee the attainment of budgeted goals. Coordinate work activities and services from vendors, consultants, and other contractors as needed. Detailed knowledge of property competition and other market conditions affecting leasing and operations. The Skills & Experience You Possess: A minimum of 5+ years of experience managing and leading multisite teams on a national scale Proven success in managing and improving operational efficiency. Strong leadership skills; passionate and committed to the development of staff. Ability to travel within the assigned territory. Perks and Benefits You'll Receive: Competitive salary, bonuses, etc. Total Comp: $135K-$185K Health, Dental, Vision, Paid Holidays, and more How to Apply & Be Selected: Send your resume to resumes@coryexecutive.com, and our team will reach out with next steps if selected. Want to join The CORY Network? Check out CORY job listings and join our newsletter for upcoming opportunities that align with your professional goals. CORY is hiring a Regional Director of Operations who is passionate and driven about leading teams and driving operational performance, ready to innovate and make a real impact every day. About Our Client: Our client is an innovative real estate owner-operator that manages a national network of flex-office spaces to support small- to mid-sized businesses. They are expanding nationwide and hiring talented industry leaders to join their team! Your Responsibilities as a Leader: Oversee the performance of a portfolio of 10 assets nationwide Provide new and innovative approaches to continuous improvement through property management operations, which support improved efficiencies and performance. Ensure alignment with local, state, and federal regulations. Lead, coach, develop a strong team, and communicate with important stakeholders. Develop and manage annual budgets for the assigned portfolio and oversee the attainment of budgeted goals. Coordinate work activities and services from vendors, consultants, and other contractors as needed. Detailed knowledge of property competition and other market conditions affecting leasing and operations. The Skills & Experience You Possess: A minimum of 5+ years of experience managing and leading multisite teams on a national scale Proven success in managing and improving operational efficiency. Strong leadership skills; passionate and committed to the development of staff. Ability to travel within the assigned territory. Perks and Benefits You'll Receive: Competitive salary, bonuses, etc. Total Comp: $135K-$185K Health, Dental, Vision, Paid Holidays, and more How to Apply & Be Selected: Send your resume to resumes@coryexecutive.com, and our team will reach out with next steps if selected. Want to join The CORY Network? Check out CORY job listings and join our newsletter for upcoming opportunities that align with your professional goals.
    $135k-185k yearly 60d+ ago
  • Operations & Administrative Manager

    Digital Harbor Foundation 3.6company rating

    Operations manager job in Baltimore, MD

    Digital Harbor Foundation is dedicated to fostering learning, creativity, productivity, and community through education with a vision of digital equity for everyone. Driven by our sincere belief that access to opportunity is a basic right, we take bold yet practical actions to support making a better future now. Through a portfolio of projects focused on developing leadership within communities, we support those closest to challenges to take deliberate actions based on a design thinking approach, backed by data analysis, grounded in a practice of collective impact, and driven by a commitment to racial equity. At Digital Harbor Foundation, the Operations & Administrative Manager is responsible for managing and strengthening the organizational functions of Human Resources and Operations. This role provides strategic and operational oversight, supports organizational compliance, and ensures a high-quality employee experience. The Operations & Administrative Manager reports to the Chief Operating Officer (COO) and is an integral member of the Operations Team. Education and Experience Requirements Associates Degree in a related subject desired, Bachelor's preferred. 5+ years of administrative assistance experience, preferably in human resources. Experience in nonprofits, education or technology is highly valued. Knowledge, Skills and Abilities High level of interpersonal and ethical skills to handle highly sensitive and confidential information, situations, and documentation. Superb verbal and written communication skills with attention to detail in composing and editing materials. Comfort proactively learning new skills. Comfort using HR databases and systems. Ability to collaborate on informal and formal team-based projects. Forward-thinking, proactive approach to organizational improvement. Proficient with Google Suite (Sheets, Docs, Slides). Additional Notes This position is based in the Baltimore, MD office of Digital Harbor Foundation with opportunities for telework. Role and Responsibilities Human Resources Management Serve as a primary resource for employees regarding HR needs, including employee changes, profile updates, direct deposit confirmation/changes, and general HR inquiries. Provide guidance to employees and supervisors regarding policies, procedures, and HR best practices. Recruitment & Hiring Management Oversee all recruitment activities including developing s and hiring plans, posting positions, managing applicant tracking, screening candidates, and coordinating multi-stage interview processes. Ensure consistent and equitable hiring practices aligned with organizational values. Lead new hire onboarding including documentation, reference checks, HR orientation, and coordinated onboarding schedules. Ensure compliance with USCIS Form I-9 Employment Eligibility Verification requirements. HR Technical & Functional Administration Manage first-level technical support for internal HR systems (Paycom, Carefirst, Health Equity, UNUM). Maintain and regularly update HR documentation including the HR Notion site, employee handbook, policies, processes, and forms. Human Resources Information System (HRIS) Management Oversee HRIS data accuracy by entering and auditing information for employees, contractors, interns, and volunteers. Generate reports and communicate with employees to ensure all required documents are complete and current. Benefit Administration & Management Manage enrollment, cancellation, and changes to benefits. Lead annual open enrollment, including communication, coordination, and supporting employees with elections. Process enrollment, cancellation, and changes of benefits. Provide support regarding annual open enrollment communication and election process. Performance Management Manage mid-year and end-of-year performance evaluation processes. Assist in researching, evaluating, and recommending performance management platforms to support improved and more streamlined performance review cycles in the future. Support supervisors with documentation, process adherence, and implementation of any updated performance management tools or systems. HR Compliance & File Maintenance Maintain compliant, organized personnel files in Google Drive with appropriate and consistent access permissions. Support ongoing HR compliance efforts, audits, and documentation reviews. Upload documents and forms to employees' personnel files. Operations Management Coordinate building maintenance needs for the Tech Center in partnership with the City. Manage receipt, documentation, deposit, and reporting processes for mail and checks received at the Tech Center. Support organizational operational processes, workflows, and documentation improvements. Ad-Hoc, Incidental Tasks, Projects, or Reports Support special projects, reporting initiatives, and process improvements as assigned. Complete incidental tasks that contribute to the smooth functioning of the Operations Team. Draft general organizational correspondence and follow up on administrative matters. Create agendas and participate in meetings, as necessary. Other Duties Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or new ones may be assigned, with or without notice. Compensation Compensation for this full-time position is $65,000 - $70,000 annually, commensurate with experience. Digital Harbor provides a best-in-class comprehensive set of benefits to support the team. All regular, full-time employees are eligible for to receive: Health Benefits & Insurance Carefirst Blue Cross Blue Shield - Health, Dental, and Vision Insurance (100% of the premium paid for employees and 85% of dependents) Pre-Tax Health Savings Account (HSA) (with $275 monthly employer contributions) Pre-Tax Flexible Savings Account (FSA) Paid Accidental Death & Dismemberment (AD&D) Insurance Paid Short-Term & Long-Term Disability Insurance Paid Basic Life Insurance Supplemental Voluntary Life Insurance (Employee, Spouse & Dependent Children) Total Pet Plan and Supplemental Wishbone Pet Insurance Employee Opportunity Program (EAP) - Health and Wellness Wellness Reimbursement Program Retirement 401k Retirement Plan (with 6% matching) Paid Time Off 15 Days Paid Time Off Per Year 20 Days Paid Time Off Per Year (after 3rd Anniversary) 25 Days Paid Time Off Per Year (after 6th Anniversary) 16 Paid Holidays (14 common plus 2 flexible holidays, including Dec 25 - Jan 1) Paid Bereavement Leave Paid Parental Leave for Moms and Dads (two weeks after first year) If our mission and vision align with your personal values, please apply! A cover letter outlining your qualifications for the position along with your resume is required. Interviews will be conducted virtually. Digital Harbor is an equal opportunity employer.
    $65k-70k yearly Auto-Apply 24d ago
  • Regional Director of Operations (Senior Living - Extensive Travel)

    Discovery Senior Living

    Operations manager job in Baltimore, MD

    Discover Your Purpose with Us at Seaton Senior Living! As Regional Director of Operations, you'll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. Your Role: As the Regional Director of Operations, you will support, lead, and direct multiple communities to achieve operational and financial success. You'll be responsible for ensuring resident satisfaction, delivering high-quality care and services, and driving occupancy and revenue growth across your region. Position Highlights: Status: Full Time Schedule: Remote with extensive travel throughout the Mid-Atlantic region (NY, NJ, PA, DE, MD, DC, VA) Location: Must reside in the Baltimore, MD area - Remote with extensive travel Rate of Pay: $155-160K base + bonus Travel: Extensive regional travel required What You'll Do Lead operations by directing and coordinating activities in alignment with Seaton Senior Living's goals, objectives, and policies Communicate a clear, resident-focused vision across communities Review annual resident satisfaction surveys and implement programs to increase satisfaction Manage and hold Executive Directors accountable for achieving community-specific and organizational goals Partner with Executive Directors to develop strategies that meet NOI expectations Maximize occupancy to achieve or exceed budgeted revenue goals Develop and execute occupancy growth plans Review monthly financial statements; collaborate with Executive Directors to address deficiencies Maintain awareness of competition and industry trends Maintain a strong presence in the communities, spending the majority of your time onsite Supervisory Responsibilities Oversee recruitment, hiring, employee relations, and separations of community leaders in accordance with policy Provide oversight and accountability for Executive Directors to ensure operational efficiency and financial success Delegate authority, responsibility, and accountability appropriately across leadership teams Lead the regional team in alignment with Seaton's mission and values Foster teamwork, accountability, and proactive problem-solving Promote leadership development, best-practice sharing, and collaboration across communities Qualifications Bachelor's degree in a related field required Minimum of five years' senior living leadership experience, including combined Sales and Operations responsibilities Excellent written and verbal communication skills, including strong presentation abilities Ability to analyze financial reports, performance metrics, and data to guide decisions Proficiency with Microsoft Office (Word, Excel, Windows) and ability to adapt to technology platforms Strong leadership and team-building skills; able to inspire and hold others accountable Demonstrated judgment, problem-solving, and decision-making skills, with the ability to balance multiple priorities in fast-paced settings Positive client service attitude with a commitment to resident satisfaction and organizational values Why Join Us? Enjoy a comprehensive benefits package - medical, dental, vision, PTO, 401(k), and more for eligible positions Thrive in a purpose-driven environment that puts residents first Join a collaborative, supportive leadership team that values your voice Build meaningful connections and create lasting impact for residents and their loved ones Benefits You'll Enjoy: Competitive wages Early access to earned wages before payday! Flexible scheduling options Paid time off and Holidays (full-time) Comprehensive benefits including health, dental, vision, life and disability (full-time) 401(k) with employer match Paid training and professional development opportunities Meals and uniforms provided Employee Assistance Program About Seaton Senior Living Seaton Senior Living is part of the Discovery Senior Living family of companies, one of the nation's largest senior living operators. With a focus on performance, innovation, and lifestyle personalization, Seaton manages and enhances senior living communities across the U.S., supporting more than 6,500 residents nationwide. Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information. JOB CODE: 1004407
    $155k-160k yearly 60d+ ago
  • Regional Director of Operations

    Allervie Health

    Operations manager job in Arlington, VA

    At AllerVie Health, our team members are unified around our mission to help patients achieve and maintain optimal health and quality of life - free from the symptoms and suffering of allergies, asthma, and related immunological conditions. From our physician and clinical roles to our administrative and operational support roles and everything in between, we change lives for the better - giving people their lives, health, and vitality back in real, tangible ways. We live every day on a mission and wake up excited to tackle new challenges and provide people with health solutions. About You: You're energized by purpose-driven work and believe that progress happens when people come together with integrity, care, and accountability. You take pride in delivering excellence-holding yourself and others to high standards while creating an environment where everyone feels supported and empowered. You bring optimism and happiness into your work, finding satisfaction not only in results but in relationships. You believe that advocating for others-whether it's a candidate, a colleague, or a clinics how real impact happens. If you're someone who leads with purpose and believes in doing good work that does good for others, we'd love to connect. At AllerVie Health, we're committed to advancing allergy and asthma care nationwide-through compassion, innovation, and integrity. Join us in helping patients breathe better and live healthier, happier lives. Job Summary: Are you a strategic leader with a passion for driving operational excellence across multiple healthcare locations? We're seeking a Regional Director of Operations to lead and optimize the performance of our clinics within our DMV region. This role is crucial in ensuring exceptional patient care, financial performance, and operational efficiency. The Regional Director of Operations is responsible for overseeing the day-to-day clinical and administrative operations of allergy, asthma, and immunology clinics within a designated region. This role ensures consistent, high-quality patient care, operational efficiency, and financial performance. The Regional Director of Operations will lead clinic managers, ensure compliance with healthcare regulations, and drive initiatives to improve patient outcomes and satisfaction. This is more than an operational role-it's a chance to lead with purpose, influence strategy, and make a difference in the lives of patients, providers, and communities every day. This position will report to the Regional Vice President of Operations. Key Responsibilities: Oversee operations across multiple clinic locations, ensuring alignment with company goals, standards, and best practices. Provide leadership, mentoring, and support to clinic managers and staff to promote a high-performing and patient-centered culture. Develop and implement operational strategies to increase efficiency, reduce costs, and optimize resource utilization. Monitor key performance indicators (KPIs), patient satisfaction, clinical outcomes, and financial metrics; implement improvement plans as needed. Collaborates with physicians, advanced practice providers (APPs), and clinical teams to ensure high standards of care and regulatory compliance. Support onboarding and training of new clinical and administrative staff Lead regional growth efforts, including clinic expansions, acquisitions, and integration of new providers. Ensure clinics meet all regulatory requirements, including OSHA, HIPAA, and other relevant standards. Coordinate with corporate departments (HR, Finance, Marketing, IT) to support regional needs. Analyze trends to identify opportunities for service enhancements or process improvements. Serve as a liaison between executive leadership and clinic-level teams, ensuring clear communication and execution of organizational priorities. Qualifications, Education, and Experience: Bachelor's degree in Healthcare Administration, Business, or a related field (Master's preferred). Proven P&L management experience, with the ability to analyze financial reports, manage budgets, and drive revenue growth. 5-8 years of multi-site healthcare management experience (PE-backed experience preferred). Strong strategic thinking and problem-solving skills, with the ability to pivot operational strategies as needed. A track record of optimizing processes, increasing efficiency, and enhancing the patient experience. Exceptional leadership, communication, and team-building skills. Proficiency in managing staffing, scheduling, and workforce planning to align with business goals. Travel: 50-80% travel required between facilities. Must be able to adjust to varying schedules based on business needs. When you join AllerVie Health, you become part of a purpose-driven team dedicated to transforming lives through compassionate allergy care. We recognize and value the experience, perspective, and commitment you bring to our mission. In return, we offer competitive compensation and comprehensive benefits that empower you to thrive. This support enables you to give your best to the patients who count on us every day. Benefits: Medical, Dental, and Vision Insurance Plans Employer HSA contribution Employer-Paid Life Insurance Supplemental benefit offerings 401(k) Plan with employer match Generous PTO and paid holidays Learn About Us: LinkedIn: ************************************************************ View=all Instagram: ***************************************** AllerVie Health is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
    $100k-157k yearly est. 35d ago
  • Dental Office Operations Manager

    Chord Specialty Dental Partners

    Operations manager job in York, PA

    Compensation: $72,000 - $75,000 Spark Orthodontics is seeking a highly organized, detail-oriented Operations Manager (OM) to lead the smooth and efficient operation of our Orthodontic office. As the OM, you will own administrative processes and financial oversight, ensure seamless office flow, and provide strong support to our clinical, provider, and administrative teams. This role is pivotal in creating a positive, high-performing environment that empowers our dental team to deliver exceptional patient care. The ideal candidate is a strategic thinker, strong communicator, and natural outcome owner who thrives on solving problems and driving operational excellence. Together with our dentists and clinical staff, you will bring your experience, leadership, and passion to maintain and elevate the exceptional dental experience our patients deserve. Location: York, PA. Schedule: 7:45 AM - 5:30 PM, Monday - Thursday. Fridays, 8:00 AM - 5:30 PM. Responsibilities Own Scheduling Discipline: Maintain and optimize office schedules in full compliance with our company policies and procedures to maximize productivity. Enforce Policy Adherence: Implement and monitor company office policies, holding staff accountable for consistent compliance. Drive Financial Stewardship and Business Health: Manage office operations within budget guidelines, including revenue drivers, cost control for supplies, equipment upgrades, and resource allocation. Accelerate Growth Initiatives: Actively support marketing and promotional programs to increase new patient acquisition and strengthen community presence. Lead High-Performance Teams: Directly supervise office staff, providing proactive performance management through feedback, coaching, corrective actions, and formal appraisals. Foster Communication & Alignment: Conduct monthly office meetings, bi-weekly provider meetings, maintain documented minutes, and ensure follow ups are made. Promote Continuous Improvement: Identify operational gaps and implement solutions that enhance efficiency, patient experience, and team engagement. Drive Cross-Functional Collaboration: Partner with Revenue Cycle, Marketing, HR, and other support functions of Chord to align strategies, resolve challenges, and deliver seamless operational and patient experiences. Qualifications Minimum of three (3) years of experience in a management position, preferably in a dental or healthcare setting. Excellent organizational and communication skills with attention to detail. Ability to support doctors, employees, and patients as a leader of the operations team. Knowledge of dental/medical terminology and PMS software preferred. Experience using Microsoft Office Suite including Outlook, Teams, Excel and Word. Clearance through the State of PA to work on children: determined through Criminal Background Check, Finger Printing, and Child Abuse Clearance What We Offer We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide: Medical and Vision Insurance: You're eligible starting the first month after you join. Dental Coverage: Enjoy this benefit with $0 premium. 401(k) Plan with Company Match: We help you plan for your future with our matching program. Generous Paid Time Off and Holidays: Take the time you need to relax and recharge. Employee Referral Program: Earn rewards for bringing talented individuals to our team. Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program. Pet Insurance: We understand the importance of furry family members too. Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role. Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options. Who We Are Insert company description
    $72k-75k yearly Auto-Apply 8d ago

Learn more about operations manager jobs

How much does an operations manager earn in Owings Mills, MD?

The average operations manager in Owings Mills, MD earns between $55,000 and $135,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Owings Mills, MD

$86,000

What are the biggest employers of Operations Managers in Owings Mills, MD?

The biggest employers of Operations Managers in Owings Mills, MD are:
  1. Bowlero
  2. Lucky Strike
  3. APltd Branding
  4. 031&&JW Lemonade Stand
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