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District Manager - Central & Southern Ohio, Eastern West Virginia and Northeast Kentucky
Aldi 4.3
Operations manager job in Springfield, OH
Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for.
Roles within this division cover these areas: Central & Southern Ohio, Eastern West Virginia and Northeast Kentucky
Click here to view our divisional map
Position Type: Full-Time
Starting Salary: $95,000
Signing Bonus: $5,000
Salary Increases: Year 2 $110,000 | Year 3 - $120,000 | Year 4 - $130,000
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
Assesses, establishes, and implements appropriate store staffing levels with input from direct reports.
Works with direct reports to develop and implement action plans that will improve operating results.
Ensures adherence to company merchandising plans.
Plans and conducts regularly scheduled meetings with direct reports.
Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives.
Recruits and recommends qualified employees for their team's staff positions.
Approves all time-off requests for direct reports.
Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement.
Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees.
Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position.
Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued.
Coordinates with direct reports in the recruitment and interviewing of applicants.
Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel.
Supports direct reports in conducting store meetings.
Consults with leadership on the development of their team's strategy.
Advises leadership to source external vendors for applicable services when appropriate.
Liaises with regions to ensure timely and efficient communication flow.
Consults with the business to effectively design and streamline applicable processes within the organization.
Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership.
Ensures that store personnel comply with the company's customer satisfaction guidelines.
Oversees and manages the appropriate resolution of operational customer concerns by store management.
Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors.
Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations.
Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget.
Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses.
Conducts store inventory counts and cash audits according to guidelines.
Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration.
Identifies cost-saving opportunities and potential process improvements.
Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement.
Other duties as assigned.
Education and Experience:
* Bachelor's Degree in Business or related field.
Job Qualifications:
Knowledge/Skills/Abilities
Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports.
Works cooperatively and collaboratively within a group.
Ability to facilitate group involvement when conducting meetings.
Develops and maintains positive relationships with internal and external parties.
Negotiation skills.
Conflict management skills.
Ability to interpret and apply company policies and procedures.
Knowledge of the products and services of the company.
Problem-solving skills.
Excellent verbal and written communication skills.
Prepares written materials to meet purpose and audience.
Ability to stay organized and multi-task in a professional and efficient manner.
Gives attention to detail and follow instructions.
Establishes goals and works toward achievement.
Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation.
Travel:
Daily.
Local.
Company Car.
$95k yearly 3d ago
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Construction Operations Manager
Rise Technical
Operations manager job in Columbus, OH
Construction OperationsManager - Pool Construction
Salary: $110,000- $125,000+ (DOE) + Lucrative Bonus + PTO + 401k + Medical + Vehicle
Columbus, Ohio
An excellent opportunity for an experienced pool construction professional, to take on a great role with an award-winning landscaping contractor in Ohio and to progress your career by overseeing a team on cutting edge and specialist pool projects.
On offer is the chance to play a key role in the production and operations of a prestigious firm. Seize the opportunity to develop your career and be recognized as being the best at what you do.
This company has an excellent reputation in Ohio as being a leading specialist in landscape and outdoor living construction projects. Due to a genuine value placed on employees within this company, it boasts a significant number of long-standing team members.
Your brief responsibilities will include operational leadership and team development, managing office P&L and budget forecasts, and cross-department collaboration and strategic growth.
This is a fantastic opportunity for an experienced pool construction professional to take on a great role which offers the chance to join a leading outdoor construction firm, whilst working in a role offering a great overall compensation package with includes a lucrative bonus.
The Role:
Operational leadership and team development.
Managing office P&L and budget forecasts.
Cross-department collaboration and strategic growth.
The Person:
Experienced in pool construction.
Experience leading a team.
Understanding of budgets and profitability.
US work Authorization.
To apply for this role or to be considered for further roles, please click "Apply Now" or contact Stephen Isaacs at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
$110k-125k yearly 4d ago
Management Training Program, Operations Supervisor
Arkansas Best Corporation
Operations manager job in Columbus, OH
When joining our Management Training Program, you will join the company as an Operations Supervisor. The program is a 20-week program and you will be trained on every aspect of our company and industry from a service center perspective. You will be w Operations Supervisor, Operations, Training, Management, Program, Supervisor, Manufacturing, Transportation
$52k-81k yearly est. 6d ago
Center Manager in Training - Relocation Required
Biolife Plasma Services 4.0
Operations manager job in Columbus, OH
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**Senior OperationsManagement Trainee (Senior OMT)**
**About BioLife Plasma Services**
Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
_BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._
Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior OperationsManagement Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center OperationsManager role, you'll relocate to one of BioLife's locations.
**Our growth is your bright future.**
Opportunities to grow as a leader are within your reach. With the incredible growth of 235++ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference.
**_A typical day for you may include:_**
+ **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities.
+ **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees.
+ **Career Advancement:** Work towards obtaining a Plasma Center OperationsManager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers.
+ **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management.
+ **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production.
+ **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend.
**REQUIRED QUALIFICATIONS:**
+ Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to.
+ 3-5 years of experience leading medium to large teams (20+ direct reports)
+ Up to 90-100% travel during the Trainee Program
+ Ability to walk and/or stand for the entire work shift
+ Willingness to travel and work at various BioLife locations across the country
+ Ability to work evenings, weekends, and holidays
+ Have a valid driver's license for the entire duration of the program
+ Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
+ Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
+ Fine motor coordination, depth perception, and ability to hear equipment from a distance
+ Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
**PREFERRED QUALIFICATIONS:**
+ Associates or Bachelor's Degree
+ Experience working with SOPs, GDP, GMP, CLIA, and the FDA
+ Experience working in a highly regulated or high-volume retail environment
+ Excellent interpersonal, organizational, technical, and leadership skills
**About BioLife Plasma Services**
Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
_BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._
_Equal Employment Opportunity_
\#LI-Remote
**BioLife Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - NC - Virtual
**U.S. Base Salary Range:**
$80,000.00 - $110,000.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - NC - VirtualUSA - NC - Charlotte, USA - NC - Fayetteville - Morgan, USA - NC - Greensboro
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
Yes
$80k-110k yearly 4d ago
Management Training Program, Operations Supervisor
Arcbest 4.4
Operations manager job in Columbus, OH
When joining our Management Training Program, you will join the company as an Operations Supervisor. The program is a 20-week program and you will be trained on every aspect of our company and industry from a service center perspective. You will be working at one of our 240 nationwide Service Centers. Willingness to relocate is key to this program. Your training is centered around learning the role of front-line operational supervisors and gain new insight into safety, maintenance and transportation procedures. This orientation enables you to observe supervisors during the operational shifts (inbound, outbound, city and DC) of an ABF Freight Service Center. You will also have a glimpse into Sales by spending time with ArcBest Account Managers. By accompanying account managers on client presentations, you will learn the dynamics of proactively managing ArcBest accounts. After training, you will be placed in one of our more than 240 facilities across the continental United States as an Operations Supervisor. Those in our top management positions all paved their way by developing and strengthening their own abilities throughout their ArcBest and ABF Freight careers.
Responsibilities
Provide a clean, safe working environment for all personnel and visiting customers.
Coordinate work assignments and monitor performances.
Provide training, performance feedback, and disciplinary recommendations, as needed.
Assign job tasks to workers according to unloading and loading schedules.
Plan, supervise, and control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts.
Maintain appropriate load plan and ensure proper load balance for safe vehicle operation.
Support our values driven culture focused on creativity, integrity, collaboration, growth, excellent, and wellness.
Other duties and projects, as assigned.
Work in a team setting to accomplish department goals.
Foster safe handling, loading, unloading, and storage of hazardous materials.
Maintain a positive attitude in a highly intense environment.
Requirements
Education:
* Bachelor's Degree Business, Supply Chain Management, or related field, preferred
Computer Skills:
* Proficient in Microsoft Office Suite, required
Additional Requirements:
* General knowledge of freight, imports, exports, and proper freight handling techniques, preferred
* Must be willing to relocate, required
Competencies:
Active Learning
Customer Focus
Effective Communications
Problem Solving
Solutions and Services
Other Details
Work Hours:
* Schedule may vary depending on Service Center location.
Compensation:
* This is a salary position paid biweekly.
About Us
ABF Freight, an ArcBest company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence.
$53k-71k yearly est. 2d ago
Traffic Control Operations Manager
Integrity Trade Services 3.9
Operations manager job in Columbus, OH
Traffic Control OperationsManager - $115k-$135k/annually DOE!
20% annual bonus!
is a direct hire opportunity!
Integrity Trade Services is hiring a Traffic Control OperationsManager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire!
Responsibilities:
The Traffic Control OperationsManager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control OperationsManager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control OperationsManager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance.
Safety Leadership:
Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates.
Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public.
Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions.
Collaborate with safety managers and branch teams to drive a safety-first culture.
Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction.
Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs.
Develop systems to measure and improve customer service, ensuring a culture of continuous improvement.
Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships.
Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency.
Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA).
Utilize KPIs to track performance and foster a culture of accountability.
Achieve EBITA goals by managing assets, reducing costs, and optimizing operations.
Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches.
Set a high standard of ethics and integrity, leading by example and promoting company values.
Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance.
Location: Philadelphia, PA or Columbus, OH
50-60% travel required
Schedule/Shift Details: First Shift
Qualifications:
Proven experience in managing multi-site operations, driving safety compliance, and improving profitability.
Strong leadership skills with the ability to create a positive, team-driven work environment.
Ability to travel frequently to branch locations and provide hands-on leadership and oversight.
Benefits:
Medical
Dental
Vision
PTO
$40k-50k yearly est. 3d ago
Operations Manager
Parsec, LLC 4.9
Operations manager job in Columbus, OH
Parsec, LLC. is a leading provider of contract intermodal management services throughout North America. Since our beginning in 1949, we have built an integrated network consisting of the industry's most qualified people, state-of-the art equipment, and comprehensive resources. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with utmost respect and integrity.
Parsec, LLC. is currently seeking an OperationsManager for our operation based in Columbus, OH. This position includes controlling all ramp operations within the intermodal terminal ensuring trains are received. We are seeking an aggressive, forward-thinking and highly motivated candidate to work in a fast paced environment.
Schedule:
6:00pm to 6:00am - 3 days on 3 days off
(Including weekends and holidays)
Responsibilities will include but not be limited to:
Manage the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity.
Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth.
Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols
Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations.
Regularly monitor and evaluate KPI's to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets.
Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making.
Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance.
The ideal candidate should possess the following:
Experience in ramp operations, specific to the intermodal transportation industry
Willingness to work in varying weather condition
Bachelor's or Associate's degree (Preferred)
Effective oral and written communication skills
Strong computer skills, including knowledge of Microsoft Office
$65k-108k yearly est. 4d ago
Site Manager - Photovoltaic
Per SÉ Group 4.2
Operations manager job in Columbus, OH
Site Manager - Utility-Scale Solar (Photovoltaic)
We're looking for a hands-on Site Manager to take ownership of one of our utility-scale solar (PV) facilities in the Columbus metro area. This is a high-impact leadership role where you'll run day-to-day operations, build a strong technical team, and ensure safe, reliable, and high-performing clean energy generation.
If you enjoy owning a site end-to-end, solving complex operational challenges, and leading teams in the field-not behind a desk-this role offers real responsibility, visibility, and long-term growth in the renewable energy sector.
As Site Manager, you are the single point of accountability for site performance, safety, and compliance.
Lead and develop a team of technicians, contractors, and service providers to deliver safe, efficient, and reliable operations
Drive maximum availability and performance of PV and battery storage systems
Oversee commissioning, testing, maintenance, and repairs of electrical, mechanical, and hydraulic systems
Champion safety culture and ensure full compliance with environmental, regulatory, and contractual requirements
Perform and oversee switching and lock-out/tag-out activities on PV-related equipment
Lead root cause analyses and reliability improvements to reduce downtime
Manage site inventory, tools, spare parts, and consumables
Track KPIs, prepare daily/weekly/monthly performance reports, and manage the site operating budget
Act as the primary on-site representative with landowners, regulators, utilities, and community stakeholders
Represent the company at industry events, trade groups, and community forums
Required
Bachelor's degree in Engineering (ABET-accredited) with 5+ years of industry experience OR technical diploma/high school diploma with 10+ years in energy, power generation, or renewables
2-5 years of leadership experience in operations & maintenance (O&M), preferably utility-scale solar
Strong understanding of PV safety hazards, electrical systems, and regulatory compliance
Ability to perform switching and lock-out/tag-out functions
$33k-62k yearly est. 20h ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Operations manager job in Columbus, OH
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$100.5k-245k yearly 4d ago
Operations Manager
Smash Park Entertainment Group
Operations manager job in Westerville, OH
What is Smash Park?
Smash Park is a leading "eatertainment" brand, combining craft food and drinks with pickleball, endless games, live entertainment, and weekly events. We're passionate about bringing people together in fun, energetic environments-and just as passionate about creating a supportive and inclusive workplace that encourages growth, innovation, and opportunity.
Job description:
At Smash Park, we are passionate, thoughtful, and competitive professionals, obsessed with serving others. As a leading eatertainment brand, we combine craft food, drinks, and pickleball with endless games, live entertainment, and weekly events to create a fun, energetic atmosphere that brings people together.
We're looking for a driven, hands-on OperationsManager to join our Westerville, OH team. In this role, you'll bring expertise in both culinary/back-of-house and front-of-house operations, working closely with the General Manager to oversee daily activities and ensure an outstanding guest and team member experience.
What You'll Do
Lead and promote Smash Park's core values: Deliver the +1 to Every Guest and Team Member, Create Legendary Experiences, Win as a Team, Perfect the Details, and Always Have Fun.
Cultivate a culture of diversity, equity, and inclusion throughout the organization.
Oversee daily operations, including food and beverage, culinary/back-of-house, front-of-house, events, activities, and guest service.
Supervise, evaluate, and mentor a team of employees to ensure accountability and high performance.
Train and develop team members to deliver exceptional guest experiences.
Ensure compliance with food safety, liquor regulations, and quality standards.
Monitor operational costs, identify opportunities to reduce waste, and improve profitability.
Implement policies and protocols to maintain and improve operational efficiency.
Help plan and execute public and private events to promote the Smash Park brand.
Continuously review and improve the overall guest experience-from product quality to service delivery.
Report directly to the venue's General Manager, collaborating to ensure smooth operations and a positive work environment.
The Experience You'll Bring:
2+ years of experience in hospitality management, including both culinary/back-of-house and front-of-house operations. leadership experience in both is strongly preferred.
Strong organizational, leadership, and interpersonal skills.
Excellent financial management and analytical abilities.
Experience with restaurant management and accounting software.
In-depth knowledge of food safety, liquor requirements, and quality standards.
Ability to thrive in a fast-paced, active environment, including nights, weekends, and holidays.
Salary is based on experience, skills, and qualifications.
This role is bonus-eligible.
Job Type:
Full-time
Compensation:
Starting salary of $65,000 annually, with bonus-eligibility.
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance
Experience Required:
Hospitality management: 2 years
We are an Equal Opportunity Employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$65k yearly 20h ago
Service Manager
Bridgestone Americas 4.7
Operations manager job in Columbus, OH
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.
**Job Category**
Retail
**Position Summary**
Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.
Pay Range: $20.60 - $30.90
**Responsibilities**
+ Assign and schedule work duties to auto service staff according to individual skill level.
+ Serve all automotive service needs of customers.
+ Oversee the hiring and training of an effective auto service team.
+ Ensure high teammate retention.
+ Maintain compliance with quality standards.
+ Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up.
+ Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty.
+ Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations.
+ Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop.
+ Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation.
**Minimum Qualifications**
+ High School Diploma or equivalent.
+ 4 years of auto service technical experience.
+ 1 year of service manager or service writer experience.
+ Problem solving - customer complaints.
+ Aptitude to manage inventory, scheduling, equipment maintenance, etc.
+ Capacity to lead and coach others.
+ Teammate and customer/communication skills.
+ Ability to recruit and select technicians successfully according to store requirements.
+ Willingness to continue education and remain current in automotive repair issues.
+ Must have valid automotive driver's license at all times in order to test drive customer's vehicles.
**PREFERRED QUALIFICATIONS**
+ 2 year degree or equivalent.
**OUR CREW KNOWS** **BENEFITS**
+ Medical, Dental and Vision - Starting day 1 for all our teammates
+ Paid vacation and holidays
+ On-the-job training and company-funded ASE certifications
+ Flexible work schedule
+ 401(k) match
+ On demand pay (daily pay) program available
**OUR VALUES GIVE BACK TO** **YOU**
+ Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
+ Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
+ Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.
**At Bridgestone, you are Free to Be**
We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.
**What we offer**
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:
+ A supportive and engaging onboarding experience to ensure a smooth transition into our team.
+ The opportunity to develop and grow, through training and regular mentorship.
+ Corporate Social Responsibility activities.
+ A truly global, dynamic and challenging work environment.
+ Agility and work/life effectiveness and your long-term well-being.
+ A diverse and inclusive team.
_Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._
**Employment Eligibility**
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
$20.6-30.9 hourly 7d ago
General Manager II - Store 3326 Columbus OH
Advance Auto Parts 4.2
Operations manager job in Columbus, OH
What is a General Manager?
A General Manager must be committed to inspiring our team, helping our Customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, troubleshoot and project assist for DIY. Responsible for developing and maintaining Professional Customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service and appearance standards. Position is exempt and requires a minimum of 50-55 hours per week (excluding meal break periods). The average schedule is 5-6 days a week, 11 hour shifts, including rotating nights and weekends, with an hour for lunch. Additional hours may be required based on staffing, store conditions, sales to target, and other business demands. General Managers are required to work a schedule based on the needs of the business.
Primary Responsibilities
Achieve overall store sales goals and service objectives
Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members
Ensure execution of all inventory and operational standards
Coach all Team Members to deliver on Customer expectations (DIY and Professional)
Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)
Ability to lead change management
Embrace diversity and foster a respectful environment for both Customers and Team Members
Secondary Responsibilities
* Provide DIY service including battery installation, testing, wiper install, etc.
* Assist District/Region in other functions upon request
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Ability to become ASE P2 certified or ASE ready equivalent
Ability to execute and train project and product quality recommendations
Advanced parts lookup and sourcing
Ability to source from numerous places including special order, FDO, second source, etc.
Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services
Ability to execute and train inventory systems and store equipment
Ability to execute and train POS and Parts lookup systems
Ability to review and analyze P&L statement
Ability to recruit, select, hire and develop quality Team Members
Ability to build and grow relationships with Professional Customers
Essential Job Skills Necessary for Success as a General Manager
Working knowledge of automotive systems preferred
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management
Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
Ability to review and analyze business reports, such as profit and loss statement (P&L)
Hold others accountable, inspect work quality and give feedback in a way that is inspiring
Ability to work an assortment of days, evenings and weekends as needed
Prior Experience that Sets a General Manager up for Success
2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment
Successful experience managing profitability; proven financial and business acumen
Education
* High school diploma or general education degree (GED), Bachelor's degree in business or a related area preferred.
Certificates, Licenses, Registrations
* Must have a valid driver's license
* ASE certification preferred, but not required
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
Position is eligible for sales commission based on individual or store performance.
Compensation Range
The good faith estimate for this role is between 52,200.00 USD and 65,200.00 USD salary for a new team member.
The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).
Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting:
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$30k-43k yearly est. 2d ago
Associate Manager, Community Roots
Chipotle Mexican Grill 4.4
Operations manager job in Columbus, OH
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
As the Associate Manager, Community Roots, you will be responsible for the direct leadership of the Community Roots Team. The team oversees tens of thousands of fundraisers in our restaurants each year. Since 2004 this program has given back over $113 Million dollars to over 440,000 organizations. You will manage the day-to-day execution to elevate Chipotle's leading fundraising program.
LOCATION
This position will be based in our Columbus, OH office 4 days per week (with work from home on Friday). Remote work is not available for this role.
WHAT YOU'LL DO
Strong candidates are motivated by what they can achieve, growth they could experience and how they will impact the company
Lead and support team to execute daily communication between CMG and fundraiser customers
Implement and contribute to annual company fundraiser strategies
Optimize existing processes, including on Chipotle.com/Fundraisers, to maximize team output
Develop new ideas to support Chipotle's fundraiser strategies
Identify and assess data to inform fundraiser strategy decisions
Manage partnerships with outside agencies and organizations
Identify user generated content and storytelling for chipotle.com/community
WHAT YOU'LL BRING TO THE TABLE
High school diploma or general education degree (GED) required.
Bachelor's Degree (BA/BS) from 4-year college or university preferred.
5-8 years' experience in Customer Service, Marketing or PR preferred.
1-3 years' supervisory experience preferred.
Proficient with MS Office - Excel, Word, PowerPoint, & Outlook
Strong interpersonal and communication skills
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has over 3,000 restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. Chipotle is ranked on the Fortune 500 and is recognized on the 2022 list for Fortune's Most Admired Companies. With over 100,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit ****************
PAY TRANSPARENCY
A reasonable estimate of the current base salary range for this position is $67,000 - 96,000. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit **********************************
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process.
This email does not respond to non-accommodations related requests.
$67k-96k yearly 3d ago
Business Manager Contracts - Power Generation
National Electric Coil 4.1
Operations manager job in Columbus, OH
Job Title: Business Manager Contracts - Power Generation
Reports To: VP - Commercial Contracts Management
Department: Commercial/Operations
Job Type: Full-Time / Salary Exempt
At National Electric Coil ("NEC"), we deliver critical components to power plants worldwide. Our projects are large-scale, complex, and mission-critical. We are growing rapidly and need business-minded leaders to ensure projects are delivered profitably and efficiently.
Role Overview:
We are seeking a Business Manager Contracts to provide oversight of financial, operational, and commercial performance of large-scale EPC projects. This role focuses on business strategy, portfolio management, and cross-functional coordination.
Key Responsibilities:
Monitor project and program financial performance, including P&L, budgets, cash flow, and margins.
Analyze trends, risks, and opportunities to improve operational efficiency and profitability.
Collaborate with senior leadership on forecasting, resource planning, and customer strategy.
Lead internal governance processes including project reviews, risk assessments, and executive reporting.
Coordinate across Sales, Engineering, Finance, Procurement, and Operations to ensure business objectives are met.
Required Qualifications, Capabilities, And Skills:
Bachelor's degree in Business, Finance, Engineering, or related field.
Strong analytical, financial, and leadership skills.
Preferred Qualifications, Capabilities, And Skills:
Advanced degree (MBA, JD, or other relevant graduate credential)
Experience in EPC, industrial, or energy sectors.
Ability to work across multiple functional teams and lead complex projects.
7+ years of experience in business operations, program management, or commercial oversight.
Safety and Compliance:
Adhere to safety procedures and PPE requirements in all manufacturing and office environments.
Position Type/Expected Hours of Work:
This is a full-time, salaried (exempt) position. The standard work schedule is a minimum of 40 hours per week; however, hours may vary based on business needs. Occasional evening or weekend work may be required to support urgent matters.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing essential job duties, the employee is regularly exposed to:
Typical manufacturing and office environment requiring occasional exposure to noise, machinery, and possible PPE use (e.g., safety glasses, gloves, steel-toed boots).
Frequent use of computers, and standard office equipment.
The noise level is usually moderate but may vary depending on the work area or activity.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to handle, or touch objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Other Duties:
Please note that this job description is not intended to cover or contain a comprehensive list of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs evolve. This position may require occasional travel to vendor or customer sites for support, as needed.
Equal Opportunity Employer Statement: We are an Equal Opportunity Employer and value diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$41k-72k yearly est. 3d ago
Director of Customer Operations
Vantage Point Logistics (VPL 4.4
Operations manager job in Westerville, OH
Job DescriptionSalary:
Who We Are At VPL,
VPL delivers visibility and resiliency to clinical supply chains. By making the procurement-through-fulfillment processes smarter and more profitable, it creates a new supplier dynamic whereby customers benefit from reduced costs, better insights, and increased transparency and efficiency. We developed the industrys only Smart Supply Chain Platform, which automates inbound and outbound shipping, unlocks visibility into the status of critical shipments, and identifies cost-savings opportunities for all of healthcare including IDNs, critical access, outpatient, and pharmacy. With more than 700 hospitals, 6,000+ suppliers, and a 97% customer retention rate, its clear that VPL is the company the healthcare industry trusts to deliver savings, insights, and peace of mind.
What Were Looking For
VPL is seeking a dynamic and experienced professional to build, lead and scale the Customer Care function. This pivotal role demands a strategic thinker with exceptional leadership skills, a passion for customer satisfaction, and a commitment to driving operational excellence. The Director of Customer Operations will oversee all aspects of customer service delivery, including tier 1 customer support for general inquiries and tier 2 support for technical escalations for software and services. You will ensure efficient and effective resolution of customer issues, enhance the overall customer experience, and spearhead continuous improvement initiatives across the organization. The ideal candidate is customer-obsessed, a strong collaborator who thrives in cross-functional environments, and has a proven track record in building out scalable operational workflows.
What Youll Do
Lead our Customer Care team focused on supporting software and services for both healthcare supply chain and direct-to-patient pharmacies, including specialty, home infusion, and central fill.
Define the strategic vision and operating model for the Customer Care department, aligned with the company's overall objectives and customer experience standards.
Define and manage goals, KPIs, and performance metrics to measure success and drive continuous improvement aligned with best practices, workflows, and automation to streamline processes and maximize productivity.
Oversee the day-to-day operations of the Customer Care department, ensuring timely and efficient handling of customer inquiries, incidents, complaints, and escalations across all tiers.
Champion a customer-obsessed approach to service delivery, striving to exceed customer expectations at every touchpoint. Develop initiatives to enhance the overall customer experience, drive satisfaction and loyalty, and proactively identify and address potential issues through data-driven insights.
Build and optimize operational workflows for customer support, including designing scalable processes for tier 1 (frontline inquiries) and tier 2 (complex, technical escalations), integrating tools for efficient ticket management, and ensuring seamless handoffs between support levels.
Partner with other departments such as Account Management, Billing, Supplier Relations, Product Development, and Engineering representing the voice of the customer to identify opportunities for process optimization, product improvements, and alignment of customer care strategies with business objectives. Act as a key liaison to foster strong cross-functional partnerships.
Utilize data-driven insights to monitor performance, identify trends, root causes, opportunities for improvement to make informed decisions. Generate regular reports on key metrics, trends, and customer feedback to inform strategic planning and decision-making.
Lead and support initiatives aimed at enhancing operational efficiency, and service quality. Drive process improvements, technology enhancements, and training initiatives to optimize customer service delivery, with a focus on building resilient workflows that scale with business growth.
Own the definition, tracking, and continuous refinement of Customer Care metrics, including leading and lagging indicators. Analyze trends, conduct root cause analysis, and proactively identify systemic issues impacting customer experience, product stability, or operational efficiency.
Manage and standardize escalation processes involving third parties, including carriers, suppliers, and technology partners. Establish clear escalation paths, SLAs, and accountability to ensure timely resolution of cross-organizational issues.
What Youll Bring
Proven experience in building and operating a best-in-breed support organization, preferably in a fast-paced, customer-centric environment within healthcare, supply chain, pharmacy or related software industries.
Demonstrated expertise in building out operational workflows, including designing, implementing, and scaling processes for customer support operations.
Proven leadership experience in a customer success or support environment, with a track record of managing tiered support teams (tier 1 and tier 2).
Strong strategic planning and execution skills, with a history of driving operational excellence and delivering measurable results.
Proven ability to apply agentic AI to automate complex operational workflows, improve decision velocity, and scale outcomes with minimal manual intervention.
Exceptional leadership and team management capabilities, with the ability to inspire and motivate cross-functional teams.
A customer-obsessed mindset, with a deep commitment to understanding and advocating for customer needs.
Excellent communication, interpersonal, and relationship-building skills, paired with strong collaboration abilities to work effectively with diverse stakeholders.
Analytical mindset with proficiency in data analysis, performance metrics, and reporting.
Demonstrated ability to collaborate effectively with stakeholders across different departments and levels of the organization.
Experience in implementing customer service technology platforms and tools (e.g., CRM systems, ticketing software, automation tools) is a plus.
Knowledge of relevant regulations, compliance standards, and industry best practices in customer service operations, particularly in healthcare or regulated sectors.
Demonstrated experience building metrics-driven support organizations, including trend analysis, demand forecasting, and capacity planning in a growing environment.
Proven ability to manage complex escalations across internal teams and external partners, holding third parties accountable for resolution and service quality.
$104k-142k yearly est. 4d ago
Retail Store Manager
Rural King Supply 4.0
Operations manager job in Columbus, OH
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates.
Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings
Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store
Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience
Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers
Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives
Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience
Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store
Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback
Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals
Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback
Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance
Uphold the commitments to the company's processes and policies, values, and mission
Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you
Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L
Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development
Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met
Ensure attractive, safe, and accurately priced merchandise displays
Responsible for the maintenance and upkeep of the building and grounds
Responsible for effectiveness of technology to ensure a seamless customer experience across all channels
Demonstrate effective and consistent communications and interpersonal skills
Demonstrate effective problem-solving and analytical skills
Maximize inventory, cash control, and loss prevention techniques
May be required to cross train and perform other duties
SUPERVISORY RESPONSIBILITIES
Supervise and direct the assistant managers, department managers, and store associates
Has authority into the job status of associates: hiring, firing, promotions, and assignments
Essential Qualities for Success
2+ years retail management experience
Be an outgoing self-starter who enjoys working with people
Computer knowledge in Excel and Word
Proficient user of computer software systems
Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient
Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
Ability to work independently without supervision
Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements
Ability to access and use the in-store computer, scanning system, and wireless handheld unit
Ability to participate in our online applicant and new hire onboarding process remotely
Ability to complete computer-based training
Use general office equipment such as computer, telephone, copy machine, fax machine, calculator
Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment
PHYSICAL REQUIREMENTS
Good visual acuity
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
Ability to stand and/or walk for long periods of time
Ability to use a ladder and/or pallet jack
Close vision for computer work
Repetitive wrist movements on keyboard
Ability to walk up and down stairs multiple times per day
Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$30k-41k yearly est. 8d ago
Program Manager-Operations
Vertiv 4.5
Operations manager job in Delaware, OH
The Program Manager oversees all operational aspects of ongoing programs, including leadership, organization, budgeting, and staff management. This role is accountable for end‑to‑end program performance, including P&L, sales, quality, and product delivery. The Program Manager leads major business programs through all phases of the lifecycle and is responsible for cost, schedule, customer satisfaction, and technical performance for Thermal Products. The role requires strong leadership, a deep understanding of customer needs, and proactive engagement with Data Center and C&I customers to build trust and consistently meet commitments and quality standards.
RESPONSIBILITIES
Evaluates, determines, and drives program management activities to manage one or more moderate to significantly complex Projects.
Provides expertise to review and drive execution of innovative solutions to technical issues.
Develops cost, scope, and schedule framework for projects and program elements; manages and intervenes as necessary to ensure delivery to cost, scope, and schedule agreements.
Provides primary support and guidance to the financial planning, monitoring, scheduling, and preparation and release of technical/schedule information required for program/project planning.
Leads multiple aspects of moderately complex financial planning, monitoring, reporting, scheduling, and communication required for program/project planning and control.
Performs some technical, administrative, and logistical liaison roles with company, customers, sales offices, design agencies, laboratories, integrated contractors, and regulatory agencies for one or more programs. May function as lead for one or more elements.
Defines and establishes production/project definitions, maintenance of schedules, and engineering releases associated with fulfilling project on time, on cost, on quality and with customer satisfaction.
Negotiates, evaluates, determines, and executes engineering and program project management activities to manage one or more significant, complex program or components.
Leads, directs, influences and exercises extensive technical and operational knowledge and expertise to evaluate and resolve significant technical issues pertinent for key project(s) or program(s).
Participates in and formulates new strategic and market planning.
Acts as primary and first point of contact for technical, administrative, and logistical issues with customers, corporate, laboratories, other stakeholders, and outside project partners.
Leads multiple aspects of financial planning, monitoring, reporting, scheduling, network analysis, and preparation of technical/schedule information required for program/project planning, as well as Cost Out projects.
Leads teams and matrix reports managing day-to-day multi-program requirements. Represents program manager as delegated for some management responsibilities. Assists the selection and development of technical program employees.
Guides the effective use of program/project resources including personnel, tools, and methods.
Integrates business requirements to meet the needs of core and emerging markets.
QUALIFICATIONS
Minimum Job Qualifications:
5-7 years' experience
Preferred Qualifications:
• Mechanical / manufacturing background highly desirable.
• Ability to integrate complex engineering and production concepts and information with project management systems and processes.
• Advanced knowledge of business concepts and principles associated with project cost and forecasting including Earned Value, Baseline Change Control.
• Proven excellence in effective communication, interactive and presentation skills
• Desired experience on metal mechanic manufacturing environment
• Desired knowledge on large Air Handling units engineering or manufacturing.
• Desired PMI certification.
• Desired GBSS certification
EDUCATION AND CERTIFICATIONS
Bachelor's Degree in Business or Engineering discipline (or equivalent of education and experience)
PHYSICAL REQUIREMENTS
No Special Physical Requirements
TRAVEL REQUIRED
Up to 10%
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength
OUR BEHAVIORS
Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
Promote Transparent & Open Communication
At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer.
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to
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. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
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$78k-123k yearly est. Auto-Apply 14d ago
Security Operations Vice President
JPMC
Operations manager job in Westerville, OH
Be part of a dynamic team where your distinctive skills will contribute to a winning culture and team.
As a Security Operations Vice President in our global team of technologists and innovators, you will significantly impact our company, clients, and business partners worldwide. You'll guide a highly motivated team in analyzing, designing, developing, and delivering solutions to counter adversaries and enhance our operations. Your contributions will help identify internal threat indicators and prevent sensitive data loss using world-class tools and technology.
Job responsibilities -
Guide a highly motivated team motivated team in designing, configuring, and implementing Data Protection and DLP policies using Microsoft Information Protection (Microsoft Purview), Broadcom (Symantec) DLP, and Palo Alto DLP, both on-premises and in the cloud, utilizing CASB and Cloud Proxy at the enterprise level.
Leverage your scripting skills in Python, PowerShell, and JavaScript to automate tasks and workflows, and use your API working knowledge to integrate various DLP solutions with SIEM, CASB and UEBA tools.
Provide technical expertise to manage, configure, and optimize Palo Alto DLP, CASB, and Cloud Proxy solutions, Broadcom (Symantec) DLP, and Microsoft 365 Security Solutions while producing reports on program status and progress for senior management.
Lead incident response, conduct risk reviews, assess policies, and identify new threat vectors, driving the development of new data identifiers, data governance policies, and standards to ensure compliance and data integrity.
Use strong communication skills to present findings and solutions related to existing and emerging threats in the data loss prevention/internal threat arena to senior leaders and stakeholders.
Collaborate with stakeholders and businesses to provide guidance on best practices, define data management requirements, and establish effective controls, practices, and procedures, delivering cost-effective strategic solutions that prioritize our clients.
Assist in training and retaining talent and identify growth opportunities for junior team members for talent development.
Required qualifications, capabilities, and skills -
7 or more years of cybersecurity operations or SOC related experience with 2 years as a technical lead with strong project management skills.
Deep understanding of cybersecurity practices, Data Loss Prevention concepts, security incident triage, Insider Threat, and operations risk management processes, along with architectural requirements, engineering threats, vulnerabilities, and incident response methodologies.
Proven experience in managing and configuring DLP and EDR solutions in large-scale enterprise environments, with expertise in Information Protection/Sensitivity Labels, Data Loss Prevention, Secure Browsers and Insider Risk/Threat Management.
Proficient in scripting with PowerShell, Python, JavaScript and knowledgeable in regular expressions and APIs.
Experience in developing and implementing new DLP or Insider Threat programs using tools like Palo Alto DLP, CASB, Microsoft Purview, Symantec DLP, Crowd Strike, Island Browser and Splunk or other SIEM tool.
Excellent analytical and problem-solving skills, capable of translating complex technical concepts into practical solutions based on risk assessment and risk appetite.
Preferred qualifications, capabilities and skills -
Possess two or more of the following certifications - Microsoft Certified: Security, Compliance and Identity Fundamentals, Broadcom DLP Administrator, Palo Alto Networks Certified Network Security Administrator, Cybersecurity Architect Expert, Security Operations Analyst Associate, Azure Security Engineer, CISSP, Splunk Certified Power User
Experience with Agile methodology and the ability to work with at least one of the common frameworks with knowledge of tools like Confluence, JIRA and ServiceNow.
Ability to identify network attacks and systemic security issues as they relate to threats and vulnerabilities, with a focus on recommendations for enhancements or remediation based on in-depth risk assessment.
Good understanding of national and international laws, regulations, policies and ethics related to financial industry cybersecurity and foundational knowledge of computer forensics; legal, government and jurisprudence as they relate to cybersecurity; operating systems; and methods for intelligence gathering and sharing.
$103k-176k yearly est. Auto-Apply 60d+ ago
Customer Quality Operations Manager
Illuminate USA
Operations manager job in Pataskala, OH
Located in the heart of Central Ohio, Illuminate USA is transforming solar panel manufacturing from our cutting-edge facility in Pataskala. As a new standalone joint venture established by two global leaders in renewable energy, we've rapidly grown to over 1,500 associates and are now fully operational in our 1.1 million-square-foot factory. Our vision is to establish one of the largest solar panel manufacturing operations in the Western Hemisphere.
This is an exciting time to join Illuminate USA as we continue to grow and innovate. We're not just building solar panels-we're building a team of dedicated, passionate associates eager to make a real impact. If you're looking to be part of a collaborative, people-focused, and forward-thinking workplace, we want to hear from you!
We offer competitive pay, comprehensive benefits, and continuous opportunities for career growth. Come join us on this journey to create a brighter, more sustainable future in the Columbus area.
We are seeking a Customer OperationsManager to manage the full customer lifecycle - covering pre-sales, during-sales, and after-sale services for our products. This role involves overseeing the full spectrum of customer operations that covers Customer Quality Order, Out-of-Box Audit, Customer Quality Engineering and Audits, In-Process Monitoring (IPM) and Pre-shipment Inspection (PSI), Outgoing Quality Control and Field Quality Assurance. This person will lead a big team that interfaces with internal departments (Sales, Planning & Operations, Process Engineering
Essential Duties and Responsibilities:
Lead a team of quality professionals ranging from managers to supervisors to engineers, operators, inspectors, technicians in a 24X7 operating mode.
Ensure that quality requirements specific to customer orders are communicated, deployed and enforced in coordination with other Quality groups, Production, Process and Equipment Engineering.
Operationalize the Out-of-Box and Outgoing Quality Control programs, drive quality improvements and ensure that 100% of units going out of the factory are fully compliant with strict quality specifications.
Create and deploy a Customer Quality Engineering framework that covers quality audits, audit findings and problem-solving via 8D process.
Manage a team of Customer Quality Engineers and Specialists who are tasked to handle on-site arrival inspections to ensure materials and products meet quality standards before use or installation.
Lead and oversee customer quality inspection processes (e.g., In-Process Monitoring and Pre-Shipment Inspection, etc.), ensuring compliance with established quality standards and requirements.
Drive the Customer Complaint and Field Quality Program at the factory and at project sites, ensuring prompt response and effective resolution; manage a team that will regularly visit project sites for preventive quality monitoring and/or initial technical diagnosis of field issues; travel to project sites within the USA, as necessary (up to 20%)
Drive reduction of customer complaints and execute internal investigations of customer complaints by gathering relevant data, conducting root cause analysis, and collaborating with cross-functional teams (Process Engineering, Process Quality Engineering, Equipment Engineering and Production) to identify underlying issues. Prepare detailed 8D reports to document findings, outline corrective actions, and develop strategies to prevent recurrence. Track the implementation of improvements and continuously monitor results to ensure sustained customer satisfaction and long-term quality enhancements.
Prioritize customer satisfaction by providing clear communication, following up as necessary, and taking proactive steps to prevent recurring issues, while maintaining a focus on maintaining high-quality standards.
Plan for and manage resources for the whole team to ensure efficient operations and technical development. Perform other tasks/duties as necessary.
Minimum Qualifications:
Bachelor's degree in Engineering or Science with 10+ years experience in one or more of the following industries: solar manufacturing; electronics, semiconductor or automotive manufacturing; solar construction.
Minimum 8+ years experience in a Customer Quality function. Hands-on and solid experience in inspection, testing and quality investigations is required.
Experienced in systematic problem-solving via 8D Process, Six Sigma or other root cause analysis methods.
Adept in reading product design/drawings, bill of materials and material specifications.
Has undergone specialized training in customer quality management and equipped with skills to ensure high standards of customer satisfaction and product quality.
Strong communication skills to clearly convey information, engage with stakeholders, and adapt messaging to suit different audiences.
Ability to travel domestically and internationally with short notice (up to 20%).
Able to move around the plant and office areas and stand for periods of time
Able to lift up to 25 lbs occasionally and wear required PPE
Able to work in a manufacturing environment with noise and temperature changes
Preferred Qualifications:
Master's degree in Engineering or Science (Chemistry and Physics)
Familiar with electroluminescence, photoluminescence, automated optical inspection, electronic product testing or similar test technologies- preferred.
Experience in high-volume data management and reporting platforms (PowerBI, Tableau, etc.)
Fluent in written and verbal communication in both Mandarin and English.
Intensive experience in statistical process control and analysis using statistical software (e.g., JMP and Minitab).
At Illuminate USA, we are committed to fostering an inclusive and diverse workplace. We proudly embrace equal opportunity for all, ensuring that all qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Your unique background and experiences are valued here, as we believe they strengthen our team and drive our mission forward.
Illuminate is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$79k-108k yearly est. Auto-Apply 14d ago
Director of Fulfillment Operations
Cart.com 3.8
Operations manager job in Columbus, OH
Apply here to be considered for a FUTURE opening
Our Talent Acquisition team will be reviewing applicants from this posting to determine if your skills and experience align with the Site Director of Operations role. This review is for future hiring.
If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity.
Who We Are:
We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.
We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.
Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you.
Cart.com Fast Facts:
6,000+ customers worldwide
1,600+ employees globally
17 warehouses nationwide, totaling over 10 million square feet of space
Headquartered in Houston, TX with international offices in Mexico and Poland
Our values:
Cart.com is building a company that is committed to living out these 6 core values:
Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
Remember to be human: We work hard, but we leave room for the people, places and things that we love.
This position is open to applicants or individuals who are located in or around Columbus,OH and is a Onsite role
The Role:
The main goal of the Site Director is to Lead and direct Site Leadership, and team to achieve key goals and objectives that drive long term growth for the organization. The Director will have leadership responsibilities over a fulfillment center including full P&L responsibility.
In this role, you will drive team execution of the defined operational plans, owns fulfillment client P&Ls, deliver client satisfaction and financials (EBIT), and be responsible for growing and developing future talent.
What You'll Do:
Manage yearly budget and own monthly P&L for assigned site
Develop OperationsManagers and Managers; Develop talent and site succession plans
Own operational standardization and continuous improvement
Develop and manage key client relationships at the operations level e.g.,
Director and Manager of Supply Chain Drive high levels of client Satisfaction and employee Engagement Act as "trouble shooter" for any hot spots that occur from time to time
Oversee all client implementations/upgrades/extensions from a strategic view and ensure seamless integration into the operation
Build a culture of continuous improvement through execution of Operating Model Drive safety, policy, and procedure adherence
Provide direction and support to direct reports.
Coach to ensure career development, productivity and quality objectives are consistently achieved
Maintain a working knowledge of all operational processes Interact with senior management while providing updates and solutions on issues about business impact
Engage with broader team for support to site operations
Who You Are:
Player/Coach - weighted towards coaching Anticipate issues and course correct to avoid
Support your leadership team on finding solutions to operational challenges as client needs evolve Identify opportunities to standardize to drive efficiency and lead the partnership
High Financial Acumen
Strong communication and presentation skills
Sense of urgency to identify and rally teams to address issues
Problem solving thought process Lean thinker, continuous improvement leader
Ability to plan, direct and implement site operations to meet planned KPIs and SLAs
Organizational agility and good influencing skills
What You've Done:
7+ years of progressive Operations experience
* Financial/Cost Management and ownership via budget building - $30-$75M in revenue scope
Experience leading culture improvements and/or transformation
Experience in Lean and Continuous Improvement methodology
Proactive, numbers driven and a anticipated planner
Business Leadership Development experience
Managing a 3PL fulfillment operation, ideally in ecommerce, direct to consumer, business to consumer (D2C/B2C)
* Wholesale fulfillment experience
Top Candidates will also have:
Fast paced, high volume, multi-client, unit-pick fulfillment center environment experience
Knowledge of Warehouse Management Systems (ideally, Manhattan WMS and Pyramid WCS).
Success during traditional holiday ‘peak' ecommerce
Culture of improvement or transformation with continuous improvement experience.
Bachelors Degree
Physical Demands & Working Conditions:
Able to lift 25+ lbs
Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.
All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.
Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
How much does an operations manager earn in Westerville, OH?
The average operations manager in Westerville, OH earns between $49,000 and $125,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.
Average operations manager salary in Westerville, OH
$79,000
What are the biggest employers of Operations Managers in Westerville, OH?
The biggest employers of Operations Managers in Westerville, OH are: