Order entry representative vs client representative

The differences between order entry representatives and client representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an order entry representative, becoming a client representative takes usually requires 6-12 months. Additionally, a client representative has an average salary of $41,785, which is higher than the $34,443 average annual salary of an order entry representative.

The top three skills for an order entry representative include order entry, data entry and customer service. The most important skills for a client representative are customer service, phone calls, and client accounts.

Order entry representative vs client representative overview

	Order Entry Representative	Client Representative
Yearly salary	$34,443	$41,785
Hourly rate	$16.56	$20.09
Growth rate	-	-4%
Number of jobs	123,220	238,735
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 61%
Average age	43	40
Years of experience	2	12

What does an order entry representative do?

An order entry representative is responsible for the accurate capture of customer orders by analyzing order information and status to fill a final order entry for processing. You will be receiving and processing order information for merchandise through phone calls, emails, or walk-ins and using the information to record shipping dates and locations, tabulate prices and invoice information, and updating customer order accounts. Order entry representatives work within the order processing team to ensure timely customer service.

What does a client representative do?

Client Representatives are professionals who work on behalf of their clients. They coordinate with external parties with which their clients are involved. They represent their clients during meetings and appointments when their clients are not available. Client Representatives should have a background related to the business that their clients are involved in. This would help them catch up with conversations. They are expected to act as if they are the client themselves. They must act within the client's best interest at all times. As such, they should be familiar with their clients' interests and needs.

Order entry representative vs client representative salary

Order entry representatives and client representatives have different pay scales, as shown below.

	Order Entry Representative	Client Representative
Average salary	$34,443	$41,785
Salary range	Between $28,000 And $42,000	Between $28,000 And $60,000
Highest paying City	Cambridge, MA	New York, NY
Highest paying state	Rhode Island	New York
Best paying company	Simpson Manufacturing Co	IBM
Best paying industry	Construction	Technology

Differences between order entry representative and client representative education

There are a few differences between an order entry representative and a client representative in terms of educational background:

	Order Entry Representative	Client Representative
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 61%
Most common major	Business	Business
Most common college	-	-

Order entry representative vs client representative demographics

Here are the differences between order entry representatives' and client representatives' demographics:

	Order Entry Representative	Client Representative
Average age	43	40
Gender ratio	Male, 26.4% Female, 73.6%	Male, 40.6% Female, 59.4%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 21.2% Asian, 7.6% White, 54.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	7%

Differences between order entry representative and client representative duties and responsibilities

Order entry representative example responsibilities.

Manage Facebook and patient communication programs.
Create and maintain records of sales and assets in Microsoft GP, CRM, Salesforce and the SolidWorks VRC.
Key numeric and alphabetic characters into the AS400 system.
Contribute extensive UAT for new regional ERP launch and enhancements.
Handle high call volume during the transition of an ERP system.
Resolve outstanding issues with sales and finance to expedite cohesive bookings.

Client representative example responsibilities.

Experience in managing pipeline, progressing opportunity through sales stages & using CRM tools to reflect pipeline accurately.
Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Utilize research tools and CRM package to sustain consistent pipeline of prospective clients.
Present program via Microsoft PowerPoint to potential clients and attend conventions for prospective clients.
Complete daily teller routine such as night drop, servicing the ATM and transactions.
Train, troubleshoot, and interact with clients using financial software in trust departments.

Order entry representative vs client representative skills

Common order entry representative skills

Order Entry, 15%
Data Entry, 14%
Customer Service, 12%
Order Processing, 8%
Customer Satisfaction, 7%
Inbound Calls, 6%

Common client representative skills

Customer Service, 24%
Phone Calls, 7%
Client Accounts, 6%
Product Knowledge, 6%
Customer Satisfaction, 6%
Problem Resolution, 5%

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Order Entry Representative
Order Entry Representative vs Client Representative

Updated January 8, 2025

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