Order entry representative vs inbound sale representative

The differences between order entry representatives and inbound sale representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an order entry representative, becoming an inbound sale representative takes usually requires 6-8 years. Additionally, an inbound sale representative has an average salary of $46,054, which is higher than the $34,443 average annual salary of an order entry representative.

The top three skills for an order entry representative include order entry, data entry and customer service. The most important skills for an inbound sale representative are excellent interpersonal, customer service, and mutual funds.

Order entry representative vs inbound sale representative overview

	Order Entry Representative	Inbound Sale Representative
Yearly salary	$34,443	$46,054
Hourly rate	$16.56	$22.14
Growth rate	-	5%
Number of jobs	123,220	118,186
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 38%
Average age	43	46
Years of experience	2	8

What does an order entry representative do?

An order entry representative is responsible for the accurate capture of customer orders by analyzing order information and status to fill a final order entry for processing. You will be receiving and processing order information for merchandise through phone calls, emails, or walk-ins and using the information to record shipping dates and locations, tabulate prices and invoice information, and updating customer order accounts. Order entry representatives work within the order processing team to ensure timely customer service.

What does an inbound sale representative do?

An inbound sales representative is in charge of securing sales by responding to calls and correspondence from clients, ensuring efficiency and customer satisfaction. They may arrange appointments, answer inquiries, offer products and services, and discuss product specifications. There are also instances where they must perform follow-up calls on outbound transactions, process payments, or establish billing plans in adherence to the company's policies and regulations. Furthermore, an inbound sales representative must address issues and concerns from clients, resolving them promptly and efficiently.

Order entry representative vs inbound sale representative salary

Order entry representatives and inbound sale representatives have different pay scales, as shown below.

	Order Entry Representative	Inbound Sale Representative
Average salary	$34,443	$46,054
Salary range	Between $28,000 And $42,000	Between $27,000 And $75,000
Highest paying City	Cambridge, MA	Boston, MA
Highest paying state	Rhode Island	Massachusetts
Best paying company	Simpson Manufacturing Co	Altice USA
Best paying industry	Construction	-

Differences between order entry representative and inbound sale representative education

There are a few differences between an order entry representative and an inbound sale representative in terms of educational background:

	Order Entry Representative	Inbound Sale Representative
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	-	University of Southern California

Order entry representative vs inbound sale representative demographics

Here are the differences between order entry representatives' and inbound sale representatives' demographics:

	Order Entry Representative	Inbound Sale Representative
Average age	43	46
Gender ratio	Male, 26.4% Female, 73.6%	Male, 46.4% Female, 53.6%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	7%

Differences between order entry representative and inbound sale representative duties and responsibilities

Order entry representative example responsibilities.

Manage Facebook and patient communication programs.
Create and maintain records of sales and assets in Microsoft GP, CRM, Salesforce and the SolidWorks VRC.
Key numeric and alphabetic characters into the AS400 system.
Contribute extensive UAT for new regional ERP launch and enhancements.
Handle high call volume during the transition of an ERP system.
Resolve outstanding issues with sales and finance to expedite cohesive bookings.

Inbound sale representative example responsibilities.

Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
Succeed at inbound sales role utilizing quick rapport building talent while upselling customers.
Create excellent customer service skills and multitasking, by providing professional, reliable customer service in a fast-pace working environment.
Perform adjustments to customers accounts in the CSG and Comtrac database.
Influence and sell CDV and CHSI to new and existing customers.
Meet customers needs and upselling by offering additional products and services base on discovery questions.

Order entry representative vs inbound sale representative skills

Common order entry representative skills

Order Entry, 15%
Data Entry, 14%
Customer Service, 12%
Order Processing, 8%
Customer Satisfaction, 7%
Inbound Calls, 6%

Common inbound sale representative skills

Excellent Interpersonal, 21%
Customer Service, 10%
Mutual Funds, 9%
Excellent Organizational, 9%
Data Entry, 5%
Customer Inquiries, 5%

Order Entry Representative vs. similar jobs

Order Entry Representative related careers

Order Entry Representative related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Order Entry Representative
Order Entry Representative vs Inbound Sale Representative

Updated January 8, 2025

Browse office and administrative jobs