Order entry representative vs order entry specialist

The differences between order entry representatives and order entry specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order entry representative and an order entry specialist. Additionally, an order entry specialist has an average salary of $34,625, which is higher than the $34,443 average annual salary of an order entry representative.

The top three skills for an order entry representative include order entry, data entry and customer service. The most important skills for an order entry specialist are data entry, customer service, and purchase orders.

Order entry representative vs order entry specialist overview

	Order Entry Representative	Order Entry Specialist
Yearly salary	$34,443	$34,625
Hourly rate	$16.56	$16.65
Growth rate	-	-
Number of jobs	123,220	65,085
Job satisfaction	-	2
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 35%
Average age	43	43
Years of experience	2	2

What does an order entry representative do?

An order entry representative is responsible for the accurate capture of customer orders by analyzing order information and status to fill a final order entry for processing. You will be receiving and processing order information for merchandise through phone calls, emails, or walk-ins and using the information to record shipping dates and locations, tabulate prices and invoice information, and updating customer order accounts. Order entry representatives work within the order processing team to ensure timely customer service.

What does an order entry specialist do?

An order entry specialist is an individual who performs high-volume data entry to deliver precise and timely work orders to the production staff. Order entry specialists must provide customers with worldwide logistics services through the domestic and international movement of their goods. They provide outstanding customer service by maintaining pricing, stock transfer, and backorder reports from manufacturers to dealers. Order entry specialists must also resolve complaints and handle troubleshooting issues more accurately and professionally while handling multiple tasks effectively.

Order entry representative vs order entry specialist salary

Order entry representatives and order entry specialists have different pay scales, as shown below.

	Order Entry Representative	Order Entry Specialist
Average salary	$34,443	$34,625
Salary range	Between $28,000 And $42,000	Between $28,000 And $42,000
Highest paying City	Cambridge, MA	Las Vegas, NV
Highest paying state	Rhode Island	New Hampshire
Best paying company	Simpson Manufacturing Co	Zynex Medical
Best paying industry	Construction	Technology

Differences between order entry representative and order entry specialist education

There are a few differences between an order entry representative and an order entry specialist in terms of educational background:

	Order Entry Representative	Order Entry Specialist
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 35%
Most common major	Business	Business
Most common college	-	-

Order entry representative vs order entry specialist demographics

Here are the differences between order entry representatives' and order entry specialists' demographics:

	Order Entry Representative	Order Entry Specialist
Average age	43	43
Gender ratio	Male, 26.4% Female, 73.6%	Male, 21.0% Female, 79.0%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order entry representative and order entry specialist duties and responsibilities

Order entry representative example responsibilities.

Manage Facebook and patient communication programs.
Create and maintain records of sales and assets in Microsoft GP, CRM, Salesforce and the SolidWorks VRC.
Key numeric and alphabetic characters into the AS400 system.
Contribute extensive UAT for new regional ERP launch and enhancements.
Handle high call volume during the transition of an ERP system.
Resolve outstanding issues with sales and finance to expedite cohesive bookings.

Order entry specialist example responsibilities.

Manage escalations and expedites process in support of shorten interval requests.
Stock shelves, bag groceries, and gather carts while meeting customer needs.
Pull, pack and ship LTL's.
Send corporate orders invoicing through EDI system.
Verify tally sheets and work with LTL shipments.
Order doors, windows, moldings and hardware.

Order entry representative vs order entry specialist skills

Common order entry representative skills

Order Entry, 15%
Data Entry, 14%
Customer Service, 12%
Order Processing, 8%
Customer Satisfaction, 7%
Inbound Calls, 6%

Common order entry specialist skills

Data Entry, 28%
Customer Service, 13%
Purchase Orders, 11%
Customer Orders, 8%
Order Entry, 6%
Computer System, 3%

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Order Entry Representative
Order Entry Representative vs Order Entry Specialist

Updated January 8, 2025

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