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Personal service representative vs service representative

The differences between personal service representatives and service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a personal service representative and a service representative. Additionally, a service representative has an average salary of $33,692, which is higher than the $32,364 average annual salary of a personal service representative.

The top three skills for a personal service representative include financial transactions, quality customer service and support services. The most important skills for a service representative are customer service, client service, and patients.

Personal service representative vs service representative overview

Personal Service RepresentativeService Representative
Yearly salary$32,364$33,692
Hourly rate$15.56$16.20
Growth rate-4%-4%
Number of jobs154,915210,671
Job satisfaction-5
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 51%
Average age4040
Years of experience1212

Personal service representative vs service representative salary

Personal service representatives and service representatives have different pay scales, as shown below.

Personal Service RepresentativeService Representative
Average salary$32,364$33,692
Salary rangeBetween $25,000 And $40,000Between $24,000 And $45,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Northern Trust
Best paying industry-Government

Differences between personal service representative and service representative education

There are a few differences between a personal service representative and a service representative in terms of educational background:

Personal Service RepresentativeService Representative
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common college--

Personal service representative vs service representative demographics

Here are the differences between personal service representatives' and service representatives' demographics:

Personal Service RepresentativeService Representative
Average age4040
Gender ratioMale, 30.6% Female, 69.4%Male, 39.6% Female, 60.4%
Race ratioBlack or African American, 12.5% Unknown, 5.5% Hispanic or Latino, 18.5% Asian, 6.9% White, 55.8% American Indian and Alaska Native, 0.8%Black or African American, 11.0% Unknown, 5.3% Hispanic or Latino, 20.6% Asian, 6.8% White, 55.7% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between personal service representative and service representative duties and responsibilities

Personal service representative example responsibilities.

  • Utilize federal and state Medicaid health guidelines to implement proper manage care according to departmental policies and procedures.
  • Input and maintain ATM and debit cards within system.
  • Comply with HIPAA standards in all patient documentation and interactions
  • Handle complex inquires, resolve problems, gather information and troubleshoot problems.
  • Assist customers with routine online bank relate requests such, as inquiries regarding ATM and debit card usage and limits.
  • Assure all HIPAA guidelines are continuously being meet, while guaranteeing inquiries are being document according to government compliance standards.
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Service representative example responsibilities.

  • Utilize QuickBooks to manage patient's payment for hearing aids and various equipment.
  • Join online marketplace specializing in local deals to manage customer engagements while providing industry-best service.
  • Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
  • Involve great interpersonal skills and upselling.
  • Provide excellent customer service via ZenDesk e-mail platform.
  • Counsele individuals who are applying for or receiving TANF.
  • Show more

Personal service representative vs service representative skills

Common personal service representative skills
  • Financial Transactions, 45%
  • Quality Customer Service, 9%
  • Support Services, 3%
  • Community Resources, 3%
  • ACH, 3%
  • Workforce Solutions, 3%
Common service representative skills
  • Customer Service, 9%
  • Client Service, 8%
  • Patients, 7%
  • PET, 5%
  • Front Desk, 5%
  • Veterans, 5%

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