Plant general manager vs general service manager

Differences between plant general manager and general service manager duties and responsibilities

Plant general manager example responsibilities.

• Manage this facility-supplying FDA regulate delivery systems and resins for pharmaceutical, industrial, and hospital applications.
• Manage the design and implementation of GMP and packaging process to improve productivity, quality and profitability.
• Work closely with, sales, customer service, engineering and QA, and technical support on all new customer proposals.
• Garner error-free FDA regulatory audit results by implementing new quality programs and establishing quality tracking metrics and departmental reward system.
• Create new intellectual property product offerings including ROI measurement for key learning initiatives, and launch consulting division to increase revenue.
• Process controls - revamp operations and institute process controls for electrode mfg.
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General service manager example responsibilities.

• Lead team through ISO certification which increase quality and processes.
• Lead RFP process for CRM software to include extensive evaluation and contract negotiation.
• Stabilize logistics organization, recruit and train 2 key positions, achieve zero staff turnover for two years.
• Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
• Maximize repair/assembly departments' workflow, parts inventory, and logistics.
• Improve quality systems across all plants and obtain QS or ISO certification at all sites.
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