Post job

Pmo manager vs information technology technical services manager

The differences between pmo managers and information technology technical services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a pmo manager and an information technology technical services manager. Additionally, an information technology technical services manager has an average salary of $114,021, which is higher than the $108,611 average annual salary of a pmo manager.

The top three skills for a pmo manager include program management, oversight and project management methodology. The most important skills for an information technology technical services manager are project management, ITIL, and service management.

Pmo manager vs information technology technical services manager overview

PMO ManagerInformation Technology Technical Services Manager
Yearly salary$108,611$114,021
Hourly rate$52.22$54.82
Growth rate16%16%
Number of jobs175,108209,334
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 64%
Average age4747
Years of experience88

What does a pmo manager do?

PMO (program management office) managers are professionals who are responsible for managing a team to guide the delivery of programs and projects by providing strategic and operational support. These managers must perform project management on key accounts and lead critical requirement phases to improve project quality and professionalism. They are required to collaborate with vendors and department directors to identify business process improvement opportunities. PMO managers must also ensure that staff members across all business units are following the PMO requirements.

What does an information technology technical services manager do?

An information technology/technical services manager is responsible for supervising the operations of the information technology team, assisting the technical staff in providing efficient performance by improving technology systems and network infrastructure to support business functions. This job requires extensive knowledge of the technology industry, as well as an excellent command of programming and system processes to ensure smooth navigation and consistent transitions. An information technology/technical services manager also handles the development of new network systems according to business requirements and client specifications.

Pmo manager vs information technology technical services manager salary

Pmo managers and information technology technical services managers have different pay scales, as shown below.

PMO ManagerInformation Technology Technical Services Manager
Average salary$108,611$114,021
Salary rangeBetween $77,000 And $151,000Between $86,000 And $150,000
Highest paying CityRedwood City, CASan Francisco, CA
Highest paying stateNew HampshireCalifornia
Best paying companyRevlonMayo Clinic
Best paying industryFinanceFinance

Differences between pmo manager and information technology technical services manager education

There are a few differences between a pmo manager and an information technology technical services manager in terms of educational background:

PMO ManagerInformation Technology Technical Services Manager
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Pmo manager vs information technology technical services manager demographics

Here are the differences between pmo managers' and information technology technical services managers' demographics:

PMO ManagerInformation Technology Technical Services Manager
Average age4747
Gender ratioMale, 69.6% Female, 30.4%Male, 81.6% Female, 18.4%
Race ratioBlack or African American, 6.4% Unknown, 5.2% Hispanic or Latino, 9.7% Asian, 15.8% White, 62.7% American Indian and Alaska Native, 0.2%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between pmo manager and information technology technical services manager duties and responsibilities

Pmo manager example responsibilities.

  • Coordinate and schedule all global face-to-face and webinar training sessions via WebEx; manage daily training schedule.
  • Manage eBusiness roadmaps for large projects affecting the Bio-Rad ecommerce stack including multi-year ERP implementation and ecommerce platform replacement.
  • Work with PMO and business unit staff members to implement project management methodologies and lead business process re-engineering initiatives.
  • Handle intake process, obtain insurance authorizations, supervise utilization and management of Medicaid behavioral health manage care services.
  • Develop a project management culture in a true entrepreneurial environment by instituting a user friendly PMO governance program.
  • Implement PPMC software and resource management tools, process templates, SharePoint document repository management processes, and customer satisfaction surveys.
  • Show more

Information technology technical services manager example responsibilities.

  • Lead SCCM client rollout to all servers.
  • Lead the redesign of systems to meet PCI and encryption compliance goals.
  • Manage the implementation of a global Unix environment in support of product development.
  • Manage design and planning for proprietary software that interfaces with the new ERP.
  • Develop project plans, coordinate completion of projects necessary to achieve and maintain HIPAA compliance.
  • Manage to a develop scorecard of KPIs to baseline and trend performance of all service areas.
  • Show more

Pmo manager vs information technology technical services manager skills

Common pmo manager skills
  • Program Management, 6%
  • Oversight, 6%
  • Project Management Methodology, 5%
  • Enterprise Resource Planning, 5%
  • Project Management, 5%
  • Portfolio Management, 4%
Common information technology technical services manager skills
  • Project Management, 8%
  • ITIL, 7%
  • Service Management, 7%
  • Customer Service, 6%
  • ITSM, 4%
  • Process Improvement, 4%

Browse executive management jobs