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The differences between process development directors and customer development managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a process development director and a customer development manager. Additionally, a process development director has an average salary of $150,883, which is higher than the $91,979 average annual salary of a customer development manager.
The top three skills for a process development director include project management, lean six sigma and continuous improvement. The most important skills for a customer development manager are customer service, POS, and java.
| Process Development Director | Customer Development Manager | |
| Yearly salary | $150,883 | $91,979 |
| Hourly rate | $72.54 | $44.22 |
| Growth rate | 7% | 7% |
| Number of jobs | 74,230 | 90,252 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 73% |
| Average age | 45 | 45 |
| Years of experience | 4 | 4 |
The process development director is someone who creates and develops new manufacturing processes for the workplace. The goal of the process development director is to look into different methods of producing goods and services for the company. The aim is to be as efficient as possible and to avoid excess spending on inefficient practices. The process development director also works with management to assess current manufacturing processes and determine whether upgrades are necessary.
A customer development manager is responsible for planning and coordinating product sales to ensure that the customers' needs are met consistently and constantly. It is your job to look for growth opportunities, understand customers, categories, and consumers to increase sales, and coordinate with other departments to fulfill the needs of customers. As a customer development manager, you will be responsible for creating sales proposals and overseeing target customers in a bid to achieve KPIs and sales targets. Additionally, you are also expected to communicate with vendors to ensure that products are delivered on time.
Process development directors and customer development managers have different pay scales, as shown below.
| Process Development Director | Customer Development Manager | |
| Average salary | $150,883 | $91,979 |
| Salary range | Between $107,000 And $212,000 | Between $66,000 And $127,000 |
| Highest paying City | Parsippany-Troy Hills, NJ | Beaverton, OR |
| Highest paying state | Vermont | Connecticut |
| Best paying company | Appalachian Regional Healthcare | GCP Applied Technologies |
| Best paying industry | Professional | Education |
There are a few differences between a process development director and a customer development manager in terms of educational background:
| Process Development Director | Customer Development Manager | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 73% |
| Most common major | Business | Business |
| Most common college | Northwestern University | Northwestern University |
Here are the differences between process development directors' and customer development managers' demographics:
| Process Development Director | Customer Development Manager | |
| Average age | 45 | 45 |
| Gender ratio | Male, 71.1% Female, 28.9% | Male, 61.4% Female, 38.6% |
| Race ratio | Black or African American, 10.2% Unknown, 5.6% Hispanic or Latino, 15.9% Asian, 4.7% White, 63.0% American Indian and Alaska Native, 0.5% | Black or African American, 9.8% Unknown, 5.5% Hispanic or Latino, 16.6% Asian, 4.2% White, 63.3% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 18% | 18% |