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Process development director vs customer development manager

The differences between process development directors and customer development managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a process development director and a customer development manager. Additionally, a process development director has an average salary of $150,883, which is higher than the $91,979 average annual salary of a customer development manager.

The top three skills for a process development director include project management, lean six sigma and continuous improvement. The most important skills for a customer development manager are customer service, POS, and java.

Process development director vs customer development manager overview

Process Development DirectorCustomer Development Manager
Yearly salary$150,883$91,979
Hourly rate$72.54$44.22
Growth rate7%7%
Number of jobs74,23090,252
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 73%
Average age4545
Years of experience44

What does a process development director do?

The process development director is someone who creates and develops new manufacturing processes for the workplace. The goal of the process development director is to look into different methods of producing goods and services for the company. The aim is to be as efficient as possible and to avoid excess spending on inefficient practices. The process development director also works with management to assess current manufacturing processes and determine whether upgrades are necessary.

What does a customer development manager do?

A customer development manager is responsible for planning and coordinating product sales to ensure that the customers' needs are met consistently and constantly. It is your job to look for growth opportunities, understand customers, categories, and consumers to increase sales, and coordinate with other departments to fulfill the needs of customers. As a customer development manager, you will be responsible for creating sales proposals and overseeing target customers in a bid to achieve KPIs and sales targets. Additionally, you are also expected to communicate with vendors to ensure that products are delivered on time.

Process development director vs customer development manager salary

Process development directors and customer development managers have different pay scales, as shown below.

Process Development DirectorCustomer Development Manager
Average salary$150,883$91,979
Salary rangeBetween $107,000 And $212,000Between $66,000 And $127,000
Highest paying CityParsippany-Troy Hills, NJBeaverton, OR
Highest paying stateVermontConnecticut
Best paying companyAppalachian Regional HealthcareGCP Applied Technologies
Best paying industryProfessionalEducation

Differences between process development director and customer development manager education

There are a few differences between a process development director and a customer development manager in terms of educational background:

Process Development DirectorCustomer Development Manager
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 73%
Most common majorBusinessBusiness
Most common collegeNorthwestern UniversityNorthwestern University

Process development director vs customer development manager demographics

Here are the differences between process development directors' and customer development managers' demographics:

Process Development DirectorCustomer Development Manager
Average age4545
Gender ratioMale, 71.1% Female, 28.9%Male, 61.4% Female, 38.6%
Race ratioBlack or African American, 10.2% Unknown, 5.6% Hispanic or Latino, 15.9% Asian, 4.7% White, 63.0% American Indian and Alaska Native, 0.5%Black or African American, 9.8% Unknown, 5.5% Hispanic or Latino, 16.6% Asian, 4.2% White, 63.3% American Indian and Alaska Native, 0.5%
LGBT Percentage18%18%

Differences between process development director and customer development manager duties and responsibilities

Process development director example responsibilities.

  • Manage electronics, software and mechanical engineers responsible for the development of the electromechanical system and disposable treatment catheters.
  • Provide regulatory submissions for FDA, CMC section.
  • Write and maintain unit policies per AORN and AAMI standards.
  • Set up a new QC lab and library of standard products.
  • Develop and conduct team building exercises to improve relations between the SPD departments and nursing.
  • Develop process flow charts and trending database to analyze the efficiency of operations and streamline SPD departmental processes.
  • Show more

Customer development manager example responsibilities.

  • Lead a cross-functional team to build HRIS project into the Rollins CRM system.
  • Standardize an SDLC process to better manage how projects are develop, test, and release.
  • Manage all promotions, account updates, and division sign-offs on POS, racks, shippers, etc.
  • Manage all design, front end / UI coding, marketing, and multimedia tasks, across all of the projects.
  • Manage and monitor customer promotional activity and trade spending to ensure strategic alignment and maximum ROI.
  • Develop web pages, using HTML, CSS, and JavaScript.
  • Show more

Process development director vs customer development manager skills

Common process development director skills
  • Project Management, 9%
  • Lean Six Sigma, 8%
  • Continuous Improvement, 7%
  • Process Improvement, 6%
  • GMP, 6%
  • Sigma, 4%
Common customer development manager skills
  • Customer Service, 13%
  • POS, 11%
  • Java, 6%
  • JavaScript, 5%
  • HTML, 4%
  • Data Analysis, 4%

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