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The differences between production supports and computer technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a production support and a computer technician. Additionally, a production support has an average salary of $49,480, which is higher than the $39,767 average annual salary of a computer technician.
The top three skills for a production support include java, unix and troubleshoot. The most important skills for a computer technician are customer service, desk support, and network printers.
| Production Support | Computer Technician | |
| Yearly salary | $49,480 | $39,767 |
| Hourly rate | $23.79 | $19.12 |
| Growth rate | 10% | 10% |
| Number of jobs | 117,902 | 95,688 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 40% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Production support is in charge of communicating with clients, assisting them with their needs to ensure client satisfaction. Their role is to identify the needs of clients, coordinate with staff, perform research and analysis, prepare and process documents, and address issues and concerns, resolving them promptly and efficiently. There are also instances where they must provide assistance to production staff in manufacturing operations and conceptualizations. Furthermore, as production support, it is essential to function while adhering to the company's policies and regulations.
Computer technicians are skilled information technology professionals who handle concerns related to computers. They are responsible for assisting clients in software installations, troubleshooting needs, and repair needs. Computer technicians handle the maintenance and repair of both software and hardware of computers. They should be able to quickly pinpoint the causes of computer problems that the client encounters. They should also be able to answer the clients' computer-related inquiries and provide advice on proper computer handling. Computer technicians should have good analytical skills and decision-making skills.
Production supports and computer technicians have different pay scales, as shown below.
| Production Support | Computer Technician | |
| Average salary | $49,480 | $39,767 |
| Salary range | Between $26,000 And $92,000 | Between $28,000 And $55,000 |
| Highest paying City | New York, NY | Alexandria, VA |
| Highest paying state | New Jersey | Virginia |
| Best paying company | Bloomberg | The Citadel |
| Best paying industry | - | Government |
There are a few differences between a production support and a computer technician in terms of educational background:
| Production Support | Computer Technician | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 40% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between production supports' and computer technicians' demographics:
| Production Support | Computer Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 64.8% Female, 35.2% | Male, 87.0% Female, 13.0% |
| Race ratio | Black or African American, 9.8% Unknown, 5.4% Hispanic or Latino, 14.2% Asian, 16.0% White, 54.2% American Indian and Alaska Native, 0.4% | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.1% White, 55.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |