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The differences between program support technicians and junior technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a program support technician and a junior technician. Additionally, a junior technician has an average salary of $39,417, which is higher than the $36,653 average annual salary of a program support technician.
The top three skills for a program support technician include program support, data entry and DMV. The most important skills for a junior technician are customer service, HVAC, and fall protection.
| Program Support Technician | Junior Technician | |
| Yearly salary | $36,653 | $39,417 |
| Hourly rate | $17.62 | $18.95 |
| Growth rate | 10% | 10% |
| Number of jobs | 160,368 | 103,780 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 34% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Program support technicians require administrative experience and skills in communication, organization, and proficiency with office software to do their best. This career choice demands showcasing support for users by answering their questions, resolving technical issues, and maintaining the network, software, and computer equipment of the respective company.
A junior technician is responsible for supporting senior technicians on maintaining the efficiency and optimal performance of various hardware and software systems and applications. Junior technicians assist the end-users and employees on troubleshooting inconsistent programs, identifying its complexities, and reporting findings to the management for resolution. They also update the systems' features to increase its operational productivity and maintain system recoveries. A junior technician must have excellent knowledge of the technology industry, as well as a strong command on programming language and system codes, especially on conducting system analysis and installing applications.
Program support technicians and junior technicians have different pay scales, as shown below.
| Program Support Technician | Junior Technician | |
| Average salary | $36,653 | $39,417 |
| Salary range | Between $25,000 And $52,000 | Between $26,000 And $57,000 |
| Highest paying City | Long Beach, CA | Alexandria, VA |
| Highest paying state | Hawaii | New York |
| Best paying company | Mandiant | Citi |
| Best paying industry | Health Care | Technology |
There are a few differences between a program support technician and a junior technician in terms of educational background:
| Program Support Technician | Junior Technician | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 34% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | Stanford University |
Here are the differences between program support technicians' and junior technicians' demographics:
| Program Support Technician | Junior Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 32.2% Female, 67.8% | Male, 82.9% Female, 17.1% |
| Race ratio | Black or African American, 14.2% Unknown, 5.4% Hispanic or Latino, 13.2% Asian, 9.6% White, 57.2% American Indian and Alaska Native, 0.4% | Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |