Program support technician vs office technician

Differences between program support technician and office technician duties and responsibilities

Program support technician example responsibilities.

• Manage facility projects, produce facility reports preventive maintenance, work orders and administer maintenance program using CMMS and SCADA.
• Prepare and process all payroll and personnel transactions, travel arrangements and reimbursements.
• Create PowerPoint presentations for online circulation and print distribution to articulate departmental goals.
• Utilize the tracking system to enter all demographics for tenant petitions, capitol improvements, voluntary agreements and substantial rehabilitation cases.
• Communicate daily with medical center staff within the VISN, insurance companies, and co-workers.

Office technician example responsibilities.

• Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
• Interact with SCO divisions, other agencies and campuses and the public, to resolve distribution problems concerning mail and payroll.
• Communicate payroll information with employees.
• Verify eligibility and coverage with Medicaid and Medicare.
• Certify to perform refraction to patients participating in clinical trials.
• Provide patients with surgical and procedural information and instructions as appropriate.
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