Program support technician vs program support assistant

Differences between program support technician and program support assistant duties and responsibilities

Program support technician example responsibilities.

• Manage facility projects, produce facility reports preventive maintenance, work orders and administer maintenance program using CMMS and SCADA.
• Prepare and process all payroll and personnel transactions, travel arrangements and reimbursements.
• Create PowerPoint presentations for online circulation and print distribution to articulate departmental goals.
• Utilize the tracking system to enter all demographics for tenant petitions, capitol improvements, voluntary agreements and substantial rehabilitation cases.
• Communicate daily with medical center staff within the VISN, insurance companies, and co-workers.

Program support assistant example responsibilities.

• Create reports, graphs, and PowerPoint presentations for special projects.
• Design and implement new web pages for all libraries in the district using HTML.
• Perform student information management application updates and maintain SharePoint log.
• Ensure all timekeeping data are accurate and produce routine timekeeping reports as requested.
• Establish and maintain a computerize tracking system on SharePoint for all congressional correspondence.
• Assist with eligibility and enrollment of new veterans; produce primary care assignments and arrange initial medical appointments.
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