Program support technician work from home jobs - 675 jobs
Remote Online Product Support - No Experience
Glocpa
Remote job
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$35k-47k yearly est. 60d+ ago
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Neuroradiologist - REMOTE 7 On / 14 Off
Maimonides Medical Center 4.7
Remote job
Neuroradiologist - REMOTE 7on/14off
Remote Work schedule: Work one week, off two weeks
THE BEST CAREERS. RIGHT HERE
@ BROOKLYN'S LEADING HEALTHCARE SYSTEM.
MAIMONIDES: TOP TEN IN THE U.S. FOR CLINICAL OUTCOMES
We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers
. At Maimonides Health, our core values
H.E.A.R.T
drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of
patient-centered care.
The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neurosciences Institute, Bone and Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.
The Radiology department is seeking a remote Board Certified/Fellowship trained Evening Neuroradiologists to join our team. You will read 100% Neuroradiology.
At Maimonides, we are continuously expanding our services and remain at the forefront of innovative medicine. Our Comprehensive Stroke Center was recently ranked #1 in the United States for patient survival. We are a Level One Trauma Center and Brooklyn's first fully accredited Cancer Center treating patients of all ages.
We perform a high volume of imaging for our busy spine services and otolaryngology practices affiliated with the hospital and for other groups seeking high-level imaging services in the borough.
In addition to its hospital-based practice, the Radiology department has 2 outpatient imaging centers and a third under construction. We have state-of-the-art imaging equipment and post-processing technology with integrated PACS and Voice Recognition and remote access via VPN for all radiologists.
In this role, you will:
Provide accurate, timely, and high-quality diagnostic reports during evening shifts (typically 4pm-12am Mon-Fri and weekend coverage).
Participate in emergency and trauma imaging interpretation, supporting the hospital's Level One Trauma and Comprehensive Stroke Center.
Collaborate with clinical teams (neurology, neurosurgery, ENT, spine services) to provide consultative expertise on imaging findings.
Participate in resident teaching and training, providing feedback and educational support as part of the department's academic mission.
We require:
Board Certified in Diagnostic Radiology
A Completed Fellowship in Neuroradiology from an accredited institution
Valid New York State Medical License
REMOTE: 7 on/14 off. Salary: $415,000 - $475,000/yr.
We offer comprehensive benefits including a 403 (b) retirement plan. For immediate consideration, please forward a resume to Daniel Masri at ****************.
Maimonides Medical Center (MMC) is an equal opportunity employer.
$45k-54k yearly est. 4d ago
Empower Support Associate
Cornerstone Capital Bank 3.3
Remote job
***No agencies or 3rd party Recruiters please. Thank you! ***
Who we are:
Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a unique national home lender with a reputation of amazing service, customer satisfaction, employee retention, and happiness. We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. Our brand is known for on-time closings - a key core conviction of Cornerstone. We have successfully navigated our company through many industry cycles and changes in regulations.
We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.
Who we are looking for:
The Empower Support Associate is a member of the Empower Help Desk support team providing Tier I level support to Production / Operations team members. Provide support and assistance to customers facing issues from internal team members with loan products, loan-level Empower issues or services. This includes answering questions, troubleshooting technical problems, and resolving complaints, all while ensuring a positive customer experience. Responsible for assisting Production / Operations team members on a day-to-day basis with Empower loan level related issues. Ensure timely, accurate answers to inquiries and escalate Tier 2/3 issues to the Product team.
Location: Remote / Work from home
Compensation: $40-60k/yr
Hours - Must to be available to work hours between times below and for weekend rotation.
7:00 am (central) to 9:00 pm (central) Weekdays
9:00 am (central) to 6:00 pm (central) Saturday
Noon (central) to 6:00 pm (central) Sunday
Key Responsibilities:
Address Production / Operations team members email and calls for loan level related problems, providing resolution.
Provide excellent customer service to end users by communicating all stages of progress in resolution of the reported problem.
Research, resolve these inquiries related to loan level issues.
What you'll need to be successful:
Strong written and verbal communication skills
Teamwork and customer service necessary
Initiative-taking and energetic
Strong computer and technology-related skills
Professional demeanor
Knowledge of Mortgage Products, Fee's, Income Calculation, Disclosing, TRID
Must be extremely organized.
DU/ LPA Knowledge
Computer savvy and strong ability to pick up quickly on new systems.
Possess strong knowledge of MS Office
Strong mortgage / origination knowledge
Ability to follow up with multiple tasks / cases daily.
Able to work independently and proactively, prioritizing workload and manage multiple tasks throughout the day while keeping your cool
Experience in Empower is a plus.
Able to work independently and proactively, prioritize workload and manage multiple tasks.
What we offer:
Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.
What to do next:
If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$40k-60k yearly 2d ago
IT Help Desk Technician (Remote)
Capital Rx 4.1
Remote job
About Judi Health
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.
Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit ****************
Location: Remote (East Coast - 7am ET - 4pm ET)
Position Summary:
The IT Help Desk Technician assists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles.
Position Responsibilities:
Research end user issues independently, when needed, and document/develop a solution per company standards
Developadditional MDM automation to facilitate user onboarding
Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software.
Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business.
Responsible for all onboarding and offboarding related IT activities, including system-wide access,purchasing and retrieving of equipment, upgrades, asset tagging, etc.
Create Exchange rules to address spam/phishing emails as needed.
Collaborate with the IT Engineering team to drive systemic improvements to email filtering system.
Promptly respond to user requests via ticketing system/phone calls/IM
Assist users with access/system issues
Write and update documentation for user reference
Help build andestablish procedures for newly established team
Participate in a Help DeskOnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows).
Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance.
Work hours: 7am ET - 4pm ET
Minimum Qualifications:
2+ Years experience in a Help Desk role (preferably in a medium or larger company)
Acustomer-oriented approach to problem resolution
Experience supporting Mac hardware/OSX in a Help Desk environment
Experience supporting remote users in a distributed environment
Experience with Jira Service desk or a similar ticketing system
Experience with Office 365 suite
Salary Range$24-$28 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at*********************************************
$24-28 hourly 3d ago
IT Training Specialist - Cerner
Spectraforce 4.5
Remote job
IT Training Specialist
Location: Los Angeles, CA 90032 (? Remote work is acceptable, with a preference for local candidates or those within Pacific or Central Time Zones. **NO EST**)
Duration of Assignment: 6 - Months - Possible Extension
An IT Training Specialist is needed to serve in the capacity of an educator in which s/he will perform a range of educational support roles for newly implemented technology and applications including end user training, new employee training, post implementation optimization and stabilization training, remediation training and instructional design and development of a collection of educational settings such as computer lab learning, eLearning, webinars, classroom, large conference rooms, etc. The Training Specialist will also be responsible for small project management initiatives and investigation intermittent technical problems.
Minimum Education:
• Bachelor's Degree Degree in a related field required.
Minimum Experience:
• Minimum 3 years of proven IT training experience, preferably in a healthcare setting.
• Competency in both Ambulatory and Inpatient Cerner clinical bundle of applications
• Proficiency in of Microsoft Office suite of applications including but not limited to Word, Excel, PowerPoint, Office, and Visio
• Experience training business applications such as ServiceNow, Kronos, Lawson, etc. a plus
• Ability to understand business and clinical application workflows
• Experience writing eLearning scripts a plus
• Hands-on experience developing a range of training materials including but not limited to participant guides, job aids, quick reference guides, short video tutorials
• Experience utilizing SnagIt
• Experience working in large and dynamic project environment preferred
• Proven track record of excellence as a professional
Accountabilities:
• Present information, using a variety of instructional techniques and formats such as role playing, team exercises, group discussions, videos and lectures.
• Schedule classes based on availability of classrooms, equipment, and instructors.
• Create “self paced” learning avenues using video, audio and other computer based learning tools.
• Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.
• Develop specific classroom style training programs for new applications and hardware.
• Monitor, evaluate and record training activities and program effectiveness.
• Evaluate training materials prepared by departmental instructors, such as outlines, text, and handouts.
• Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, or endusers.
• Design, plan, organize and direct orientation and training for employees on Information Technology applications.
• Keep up with technology developments in area of expertise by reading current journals, books and magazine articles.
$85k-120k yearly est. 1d ago
Tier I Helpdesk Analyst - LOCAL REMOTE ONLY
RCG, Inc. 4.3
Remote job
Tier I Helpdesk Analyst
Clearance Requirement: U.S. Citizen or Permanent Resident eligible for Public Trust clearance
Hourly rate: $18 - $20 per hour
Who We Are
At RCG, we're more than just a federal contracting company - we're a team of innovators, problem-solvers, and collaborators. Proudly Certified as a Great Place to Work, we are committed to building a culture where people can grow, contribute, and thrive while delivering exceptional IT services to government clients.
The Opportunity
We're seeking a Tier I Helpdesk Analyst to join our support team on a federal government contract in Suitland, MD. This role is ideal for IT professionals who enjoy solving problems, helping users, and keeping technology running smoothly. As the first line of defense, you'll be the go-to resource for troubleshooting and resolving user issues across hardware, software, and network systems - making a real difference every day.
What You'll Do
Provide front-line technical support via phone, email, web, and in-person interactions.
Assist users with issues related to email, directories, operating systems, and desktop applications (Windows and Mac).
Troubleshoot and resolve hardware/software issues for PCs, printers, and peripherals.
Document and track user issues, resolutions, and follow-ups in the ticketing system.
Escalate complex issues to higher-level support as needed, ensuring timely resolution.
Deliver excellent customer service by clearly communicating with users and managing expectations.
Contribute to helpdesk documentation, including user guides and troubleshooting procedures.
Participate in team meetings and share input to improve helpdesk processes.
What We're Looking For
High School Diploma or equivalent (Associate's or higher preferred).
2+ years of technical support experience, providing phone and in-person assistance for email, directories, Windows desktop apps, and contract-specific applications.
Experience as the initial point of contact for troubleshooting hardware and software issues (PCs, printers, peripherals).
Familiarity with ticketing systems to manage and track support requests.
Strong problem-solving skills, with the ability to work independently or under general direction.
Excellent written and verbal communication skills - able to explain technical issues to non-technical users.
U.S. Citizen or Permanent Resident eligible for Public Trust clearance.
Preferred Skills & Certifications
Associate's degree in IT, Computer Science, or related field.
CompTIA A+, Network+, or similar certifications.
Familiarity with ITIL best practices.
Prior experience supporting federal government environments.
Why You'll Love Working Here
Certified Great Place to Work - supportive and inclusive culture.
Competitive pay and benefits package.
Opportunities to grow and advance your IT career.
Make a direct impact by supporting mission-critical government operations.
Equal Opportunity Statement
RCG, Inc. does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, sexual orientation/gender identity, or national origin. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ready to kick-start your next IT career step? Apply today and bring your technical skills to a team that values innovation, collaboration, and excellence.
$18-20 hourly 4d ago
Remote Entry-Level IT Specialist (Veteran-Friendly) Grand Rapids, MI
Evolve Systems
Remote job
We are looking for Michigan-based veterans to join our growing IT team. This entry-level opportunity is designed specifically for veterans who were honorably discharged between 2012 and 2025 and are ready to transition into a civilian career in information technology. No prior IT experience is required. We provide hands-on training, mentorship, and ongoing support to help you succeed.
**Key Responsibilities**
* Set up, monitor, and maintain computer systems and networks
* Identify and resolve basic hardware and software issues
* Learn to install, configure, and update IT equipment and applications
* Follow cybersecurity, data protection, and company compliance standards
* Collaborate with a fully remote IT support team
**Ideal Candidate**
* U.S. military veteran honorably discharged between 2012 2025
* Resides in Michigan
* No previous IT experience required
* Strong communication and teamwork skills
* Motivated to learn and build technical expertise
**Compensation & Benefits**
* Hourly pay ranging from $26 $33
* Flexible remote work options
* Paid IT training and industry-recognized certifications
* Veteran-friendly workplace with clear career advancement paths
**Apply today and begin your next mission building a rewarding career in IT.**
$26-33 hourly 5d ago
Technical Lead- Shopify Plus must - remote travel to Detroit
Yoh, A Day & Zimmermann Company 4.7
Remote job
Please contact ****************** ** Hybrid in Boston / NYC / Arlington Va. / Atlanta Shopify Plus Technical Lead Responsibilities:
Work on new ecommerce projects, from initial business development and discovery phases through implementation and deployment of the completed project
Maintain and enhance existing Shopify Plus ecommerce websites while adhering to best practices
Play a significant role in the requirements gathering, working with Solution Strategists and Delivery Managers by providing technical suggestions.
Partake in Scrum and Sprint planning calls and provide technical input (approach, estimate)
Create high level technical design documentation
Perform code review before deployment and provide technical review/ feedback to engineers
Have a detailed technical understanding on work happening in assigned projects
Requirements:
Shopify Plus experience required
Expert in Shopify Liquid template language
Expert in Shopify APIs and its usage
REST API working knowledge
GraphQL expertise
Working knowledge in Custom Shopify APP development
Experience in Shopify Theme development
Proven knowledge with Admin API and Storefront API
Background in Product modeling and configuration via Shopify Admin
Understanding of Product, Discount, Inventory, Fulfillment, Order APIs and customizations using the APIs
Awareness of the Marketing Events, Discounts, Gift Cards and their configurations in Shopify
Experience with Shopify instance management and configuration
Knowledge in data migration and synchronization between Shopify instances
Experience with code version/ branching tools like Git/SVN
Good knowledge in AJAX/JQuery
Prior experience with product/Customer/Order import Export management
Experience integrating with backend systems such as ERPs, WMS, OMS, etc.
Solid knowledge of performance Improvement best practices.
Preferred Qualifications:
5+ years of ecommerce web development experience.
PHP Experience is nice to have
Experience/Knowledge of steps involved in migration of an existing commerce site running on a different platform to Shopify Platform (eg: Magento to Shopify)
Comfortable researching and adopting new web technologies.
Familiar with SEO / SEM best practices
Prior experience with React / Node / NoSQL stacks is nice to have
Prior experience with Shopify theme frameworks such as Slate and/or Timber is nice to have
Estimated Min Rate: $56.00
Estimated Max Rate: $80.00
What's In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
Health Savings Account (HSA) (for employees working 20+ hours per week)
Life & Disability Insurance (for employees working 20+ hours per week)
MetLife Voluntary Benefits
Employee Assistance Program (EAP)
401K Retirement Savings Plan
Direct Deposit & weekly epayroll
Referral Bonus Programs
Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************
$56 hourly 4d ago
Classroom Support Technician-HPC
Policytech
Remote job
The Centralized Research Computing Facility ( CRCF ) is seeking a Villanova undergraduate student to work part-time this summer in support of the Augie high performance computing cluster. The student will work remotely. The student will work with facility personnel on performance benchmarking and creating sample scripts and video tutorials for a variety of software packages.
$49k-84k yearly est. 60d+ ago
Support Technician
Military, Veterans and Diverse Job Seekers
Remote job
This role is a permanent, full-time, remote position
You would:
Provide professional and friendly server support
Develop a deep understanding of Liquid Web's products
Install and configure Windows Server operating systems and related software
Identify industry trends and recommend new product ideas
You have:
Solid working knowledge of Windows Server OS
Experience with Windows web hosting tools
Excellent customer service skills
Excellent verbal and written communication skills
Excellent problem-solving skills
Self Motivation and attention to detail
Technical Skill Ideals:
Microsoft Windows Server 2008/2012/2016
Microsoft Active Directory
Microsoft SQL Server
Microsoft Exchange
Microsoft IIS
MySQL
DNS (Bind and Microsoft DNS)
We Offer:
100% Employer paid Benefits options - Medical, Dental, Vision, Prescription
Traditional and Roth 401k with company matching
Continuous beverage service for those working in office
Fun employer-sponsored events
A collaborative team culture
Consistent/set work hours
Challenging non-redundant daily duties
A voice in how things get done
Access to ongoing training
$39k-65k yearly est. 60d+ ago
Remote / Offshore Level II IT Help Desk Support Technicians
K2 Staffing
Remote job
Job Description
Our staffing firm partners with U.S.-based clients, many of which are Managed Services Providers (MSPs). We currently have multiple openings for Remote / Offshore Level II IT Help Desk SupportTechnicians. This position requires proven experience in supporting business desktop and server environments, including Windows 10 workstations, Windows Server 2016 & 2019, intermediate networking, and vendor-specific hardware/software solutions.
Duties & Responsibilities
Serve as the primary contact for Windows desktop issues
Provide end-user technical support and troubleshooting
Assist with administration and support of Windows Servers
Monitor system alerts and respond according to established protocols
Handle escalated service desk requests requiring advanced troubleshooting
Support onboarding of new users (accounts, access, setup)
Deliver network support across LAN/WAN environments
Install and maintain network hardware
Ensure timely resolution of issues while maintaining documentation standards
Qualifications & Requirements
Prior experience working for a Managed Services Provider (MSP) is required
Minimum of 3 years in IT support roles (Help Desk, Desktop Support, IT Support Analyst, Service Desk, User Support, etc.)
Hands-on experience with Remote Monitoring & Management (RMM) tools such as ConnectWise, Kaseya, or Ninja
Familiarity with Professional Services Automation (PSA) / ticketing systems, such as Autotask
Exposure to firewall and network administration (SonicWall, Meraki)
Strong troubleshooting background across networks, servers, and workstations
Experienced in Cloud-based environments
Excellent customer service skills with a professional and courteous approach
Strong written and verbal communication skills, including group presentation experience
Dependable, with a consistent work ethic
Eagerness to learn and expand technical expertise
Employment Type: Full time Location: Johannesburg, SA
$43k-74k yearly est. 23d ago
Program Support Specialist - Brown
That Jlive
Remote job
DEPARTMENT: Senior Adult Services
SUPERVISOR: Director, Senior Adult Services
Gesher Human Services is a bridge to hope and opportunity for people at work, at home, and in the community. Gesher's workforce development, behavioral health, and inclusion programming serves all Metro Detroiters while meeting the needs of the Jewish community.
GENERAL
The ProgramSupport Specialist will complete program assessments, enrollments and care plans for Brown Program participants, as well as provide supportive services for their care partners.
QUALIFICATIONS
Education:
Master's degree in social work or equivalent degree preferred.
Other:
Two years' experience working with older adults- including those with dementia or other diagnoses causing cognitive change- and their care partners. Interpersonal skills sufficient to communicate with clients, public, supervisory and administrative staff. Composition and time management skills sufficient to prepare required reports and correspondence.
DUTIES AND RESPONSIBILITIES
Complete enrollment process, including but not limited to these tasks:
Providing optional tour/trial visit of Brown Program.
Completing intake and assessment.
Respond to all inquiries in a timely manner, follow up for possible enrollment, and provide referrals as needed.
Follow up regularly with individuals on program referral list.
Orient other staff to psychosocial needs of participants and care partners.
With input from program team, participant and family care partners, develop and update ongoing care plans.
Fill in for other program staff as needed.
Publicize and conduct caregiver support groups on a regular basis.
Assist participants and care partners in finding services and resources as needed.
Provide needed support, linkages and follow-up for participants and family members when in crisis.
Complete and manage required documentation.
Maintain charting, correspondence and reporting via agency electronic tracking system.
Network and collaborate with other social workers, case managers and counselors in the community.
Assist with the marketing of program services and sponsored/hosting events.
Participate in planning and hosting program special events/offerings.
Meet with families who express concerns regarding finances for program attendance and assist in determining appropriate support.
Monitor subsidies to determine appropriate utilization.
Serve on agency committee(s) as appointed.
Supplemental Duties:
Assist director in modifying or developing new procedures. Lead or assist with trainings as needed.
WORKING CONDITIONS
Environmental conditions:
Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
Ability to work in a confined area.
Ability to sit at a computer terminal for an extended period.
Physical requirements:
While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, kneel to install computer equipment.
Specific vision abilities required by this job include close vision requirements due to computer work.
Light to moderate lifting in required.
Accommodation(s):
As appropriate and fiscally reasonable.
NON-EXEMPT
This position is non-exempt and eligible for overtime pay in accordance with the Federal Fair Labor Standards Act
The above is for general informational purposes only and is not intended to be all inclusive or limiting as to specific duties. The Agency reserves the right to modify, interpret, or apply this in any way the Agency desires and in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying the position. The described job requirements are subject to change to reasonably accommodate qualified individuals with a disability.
This job description is not an employment contract, implied or otherwise and any employment relationship remains “at-will.”
Gesher is proud to be an equal employment opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or any other applicable characteristics protected by law.
$28k-45k yearly est. Auto-Apply 10d ago
PC Specialist 2 (4552-07)
Hamilton County (Oh 2.9
Remote job
Your Benefits of Working for Hamilton County! * Starting Salary: $25.90 per hour * Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave.
* Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!
Summary of Job Duties:
As the Technical Services Coordinator (PC Specialist 2) at Hamilton County, you will provide specialized support for the technology that helps keep our Emergency Communications systems reliable and secure. You will work on projects such as equipment installations, software updates, and troubleshooting complex technical issues, while collaborating with staff and vendors to keep operations running smoothly. This position offers the chance to build your technical skills, support critical services, and contribute to the success of the Emergency Communications team.
* Coordinates and implements technology projects: Plans, installs, tests, and deploys hardware and software across Emergency Communications sites; performs configuration and setup of servers, workstations, network devices, and related platforms; supports initiatives such as server refreshes, version upgrades, and disaster recovery site readiness; prepares schedules, documents progress, and communicates with stakeholders to minimize service disruptions.
* Provides advanced second-tier technical support: Resolves escalated workstation, application, cybersecurity, and network performance issues; monitors system performance to ensure availability and stability; applies troubleshooting strategies and follows security standards; provides situational guidance to PC Specialist 1 staff during deployments or incidents; supports IT team objectives with minimal oversight.
* Coordinates vendor support and lifecycle planning: Works with vendors for installations, service visits, and maintenance of technologies; tracks service level agreements, warranties, and inventories; collaborates with the Technical Services Manager on procurement and lifecycle management.
* Contributes to IT policies, documentation, and compliance: Assists in developing and maintaining technical standards, workstation security, and cybersecurity compliance; incorporates CJIS security requirements and data privacy best practices into operations; evaluates tools and makes recommendations for efficiency and security improvements; participates in department meetings and serves as a resource during technology planning discussions or public safety project coordination
* Provides responsive technical service and on-call support: Responds to IT service needs across multiple locations; provides coverage during absences or urgent service demands; participates in an on-call rotation and must be able to respond to system outages during evenings, nights, weekends, or holidays
* Demonstrate regular and reliable attendance
* Perform other related duties as assigned.
Minimum Qualifications:
* Associate degree in computer science/electronics
* one (1) year of progressive experience in PC technical support
* or four (4) years of progressive education and/or experience in PC technical support
* demonstrated expertise with Windows operating systems, Active Directory, and the MS Office suite
* Microsoft 365 Administrator and CompTIA A+ certification must be obtained within 12 months of hire.
* Driver's license issued by the state of residency
Preferred Qualifications:
* Experience coordinating IT services/projects.
* Experience with remote work and VPN access troubleshooting
* Experience with Computer Aided Dispatch (CAD) systems, 911 Center Operations, and Land Mobile Radio (LMR) systems.
Position Specific Qualifications:
* Must be able to maintain a flexible schedule and willing to work overtime
* Must be able to respond to urgent system outages during evenings, nights, weekends, or holidays Created By: Carmen White July 16, 2025 Page 4 of 4 as part of an on-call rotation.
* Must be willing to support satellite locations
* Required to carry a cell phone.
Hazardous Working Conditions:
* exposure to electrical components during equipment installation; lifting or moving heavy IT hardware; extended screen time and repetitive motion; minor risk of tripping over cords or equipment; occasional travel between sites in adverse weather conditions.
Work Location and Hours:
* 2377 Civic Drive Cincinnati, Oh. 45231
* 80 Hours Bi-weekly
Deadline to Apply:
Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.
$25.9 hourly 60d+ ago
IT Litigation Support
Contact Government Services, LLC
Remote job
IT Litigation SupportEmployment Type: Full Time, Mid level Department: Information Technology Contact Government Services is looking for a Litigation SupportTechnician to work at the United States Attorney's Office. As a Litigation SupportTechnician for CGS, you will be responsible for providing technical and analytical assistance involving Litigation Support of the United States Attorney's office.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:- Coordinates litigation support services (including trial preparation and presentation) in response to customer needs. Performs such services directly or in conjunction with the district's designated "Litigation Support Coordinator." Installs, configures, and maintains litigation support equipment; Develops standards and procedures for applications; and Coordinates efforts with other agencies involved in litigation team activities.- Litigation Support Systems Administration: Performs testing, quality assurance, configuration, installation, implementation, and maintenance of litigation support resources used for the transmission of information in data, voice, and/or video format.- Ensures systems availability, functionality, integrity, and efficiency.- Installs new or modified litigation support hardware and software.- Resolves hardware/software interface and interoperability problems.- Maintains and controls the district's litigation support equipment inventory.- Systems Security: Ensures the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools.- Implements policies and procedures to ensure litigation support systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data.- Promotes awareness of security issues among management and employees.- Implements programs to ensure users are aware of, understand and adhere to systems security policies and procedures- Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements. - Diagnoses and resolves problems in response to customer-reported incidents; installs, configures, troubleshoots, and maintains customer hardware and software; and provides customer training including orientation for new users. -Performs other related duties as assigned.
Qualifications:- Must be a U.S. Citizen- Bachelor's Degree (In related field)- Must be able to successfully complete a stringent Background Investigation and obtain the required Government Security clearance- Experience with Litigation Support principles, methods, and practices- Experience with Litigation Support systems development concepts- Performance monitoring principles and methods- Quality assurance principles- Familiarity with Technical documentation methods and procedures- Familiarity with Systems security methods and procedures- Oral and written communication techniques- Experience with Litigation support databases working with load files such as IPRO Eclipse and Relativity- Experience with Discovery processing hardware and software such as Law Pre-Discovery and Nuix systems- Familiarity with Quality control of incoming data to comply with District Electronically Stored Information (ESI) Specifications
Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years we've been growing our government-contracting portfolio, and along the way we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of meaningful government innovation!
Explore additional job opportunities with CGS on our Job Board: *************************************
For more information about CGS please visit: ************************** or contact:Email: *******************
#CJ
$37k-55k yearly est. Auto-Apply 60d+ ago
Onsite Support Technician (Ann Arbor, MI)
Skynet Innovations 4.7
Remote job
Job DescriptionDescription:
Onsite SupportTechnician
Role Purpose
The Onsite SupportTechnician provides technical support in person/onsite or by phone, as assigned. This role is responsible for following documented support procedures, performing hardware repair and replacement, and maintaining ticket SLAs.
Key Responsibilities
Document all time daily (activities, projects, tickets) in the ticketing system at the time work is performed
Ensure in-progress tickets are handed off and fully documented before the end of shift
Escalate issues as documented in IT Glue
Document new customer findings by creating or updating articles in IT Glue
Update firmware and drivers on devices, including laptops, computers, and printers
Create part order forms and track inbound items
Build client rapport during onsite assignments through in-person troubleshooting, site walkthroughs, FaceTime, and related activities
Work exclusively at assigned client locations, including commuting and walking to and from client buildings as required by service requests
Performance Expectations
Maintain established ticket SLAs as defined by the Manager
Maintain established CSAT score as defined by the Manager
Submit timesheets for the current week by end of shift on Friday
Manage physical inventory
Work and document established billable hours each week
Meet annual goals and objectives as set in the HRIS and reviewed quarterly
Technical Proficiencies
Ticketing software for incident management and time allocation
Hardware: Basic knowledge of repair and parts replacement for laptops, computers, and printers
Software: Basic knowledge of firmware and driver updates on devices
Communication tools: Microsoft Office and Teams
Additional software as assigned
Physical Requirements
Ability to use hands to manipulate, handle, feel, and control equipment
Ability to talk, hear, see, read, and interpret written documents
Ability to occasionally lift and move objects weighing up to 25 pounds
Must be able to meet these requirements with or without reasonable accommodation
Why Join Skynet?
Skynet Innovations, a Blue Alliance company, is a trusted managed services provider (MSP) supporting manufacturing, logistics, and municipal organizations with critical IT operations. Since 2008, we've helped clients make smart, high-impact technology investments, backed by consistent, expert support from teams they know and trust.
Our pod-based staffing model ensures clients receive reliable service from people who understand their environment. It's a personalized approach that delivers long-term value and measurable outcomes.
We've always believed small businesses deserve enterprise-level solutions, and that belief starts with our team. We hire for passion and cultural fit, then invest in growth. As a fully remote company from the start, we've built a strong, connected culture where people support each other, stay accountable, and thrive together.
A Team Environment Built for Growth
Joining Skynet Innovations means working alongside IT specialists supporting complex, enterprise environments. As part of the Blue Alliance network, you gain access to a community of hundreds of peers and experts across the country. This means more opportunities for learning, professional development, and career advancement without losing the close-knit feel of a smaller team.
You'll enjoy the best of both worlds:
The autonomy and client engagement typical of a local MSP
The resources, support, and structure of a leading national IT services organization
A Unique Opportunity Through Blue Alliance
As a Blue Alliance partner company, Skynet Innovations provides team members with unmatched opportunities to learn, lead, and succeed. Each company in the network maintains its unique identity while working toward shared goals. If you're looking to make a meaningful impact and grow your career in a supportive, future-focused environment, this is the place for you.
Benefits of working at Skynet Innovations:
Be part of a fun, awesome team
9 paid holidays
401K Retirement with matching contributions
Excellent medical, vision and dental insurance
Life insurance and disability insurance
Cell phone stipend
3 weeks PTO
Top Reasons our Employees Love Being Part of the Blue Alliance Family:
Entrepreneurial Culture
Fast-paced Flow, with a Variety of Projects
Collaborative Work Environment
Training & Certifications
Career Growth Opportunities
Requirements:
$31k-47k yearly est. 4d ago
Technical Support- Livestock - North America
Nedap Inc. 4.0
Remote job
Shape the Future of Dairy Farming
Nedap Livestock is the global market leader in advanced dairy cow monitoring solutions. Building on our proven wearable technologies, we are introducing a new suite of computer vision-based solutions - and the US will be the first market to launch this cutting-edge technology.
As Technical Support, you will play a key role in helping our partners get the most out of our innovations. You will provide hands-on support - both remotely and on-site at large dairy farms - to ensure smooth installation, confident use, and a consistently positive experience. Because this role requires regular on-farm work, substantial hands-on experience with large U.S. dairy operations is mandatory. This role is ideal for someone who is technically curious, eager to learn, passionate about livestock farming, and energized by working closely with people.
What will you do?
Support partners remotely and on-site at dairy-farms with product-related questions, troubleshooting and technical configurations;
Perform on-farm Installations and commissioning for Nedap's suite of technologies with primary focus on SmartSight vision technology
Deliver clear product installation training, enabling partners to deploy our solutions with confidence;
Create training materials and technical documentation that support both partners and internal teams;
Act as a bridge between product development and end users, ensuring feedback is captured and communicated.
Contribute to an excellent customer experience through clear, timely, and helpful communication.
What do you bring?
Extensive hands-on experience working with large US dairy farms (required)
A strong affinity with technology, including computer vision. You enjoy solving problems and understanding how things work
An entrepreneurial mindset and a strong internal drive
Ability to work independently as well as collaboratively within a team
Strong customer focus with excellent communication and interpersonal skills;
Willingness to support clients and partners remotely or on-site when needed.
Additional Requirements
Minimum 3 years of experience in technical support in large dairy operations.
Remote position, located in the US, preferably in proximity to large dairy populations (e.g., Mid-West, I-29 corridor, Western or Southwest US), or ability to frequently travel to those areas;
Ability to travel primarily domestically with limited international, total up to 50%, including visits to our US office in Burlington, MA, and our headquarters in the Netherlands.
Candidates must hold a valid U.S. driver's license and be eligible for U.S. employment.
Candidates must be able to stand, sit, type, view monitor(s), use phone or other communication devices, safely lift 10- 30 lbs.
Your team
In this role, you will work closely with the Nedap Livestock team in the US. You will collaborate with other Technical Support, the commercial team, and product specialists to ensure our partners and customers receive exceptional support and a seamless experience.
Our offer
Competitive salary;
Health, dental, and vision insurance;
401(k) with company match;
Life, LTD and STD insurance coverages;
Flexible work hours and remote options;
Paid time off (PTO) and parental leave;
A professional environment that supports personal and professional growth. “First People, then Technology”.
Salary range based on experience level and location is estimated to be in the range of $90,000 - $120,000.
Nedap is proud to be an Equal Opportunity Employer, committed to fostering a diverse, inclusive, and equitable work environment where every individual is valued and empowered to thrive.
$32k-50k yearly est. 46d ago
IT Support Technician
Aim Transportation Solutions
Remote job
Youngstown, OH 44505 On-Site Salary Range: $18.00-$20.00 Per Hour (Based on Experience)
Field support calls and emails
Rebuild, reconfigure, backup and restore computers
Update, upgrade, maintain administer and provide support for hardware and operating systems
Hardware and software tracking via carriers and employees
Provide direct assistance to Network Engineer and VP of Technology with varying tasks.
On site at our Youngstown offices with limited remote work.
Full Time (Monday thru Friday)
Aim's company culture has been nationally recognized by Newsweek and The Wall Street Journal. We offer high, consistent pay in a stable work environment. Aim has spent 40 years building a workplace where employees feel empowered, valued, and respected every day!
Benefits for Employee & Family:
Anthem Blue Cross/Blue Shield Medical Coverage
Dental and Vision
401K Company Match
Paid Vacation and Holidays
Company Paid Life Insurance
Short-Term/Long-Term Disability
Room for growth! Aim promotes from within!
Click to apply or contact a recruiter with questions by calling ************ or via email at [email protected].
1-3 years relevant work experience preferred
Associate's degree (or greater) in Computer Information Systems, Computer Science or Information Technology (preferred)
Excellent communication skills (written & verbal)
#aimwc
#otherjob
$18-20 hourly 60d+ ago
Application Support - Java skills - Associate
Hexaware Technologies, Inc. 4.2
Remote job
What Working at Hexaware offers:
Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed.
Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance.
With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware's commitment towards creating smiles.
“At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.”
We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion-the driving force that makes one smile and innovate, create, and make a difference every day.
The Hexaware Advantage: Your Workplace Benefits
· Excellent Health benefits with low-cost employee premium.
· Wide range of voluntary benefits such as Legal, Identity theft and Critical Care Coverage
· Unlimited training and upskilling opportunities through Udemy and Hexavarsity
Who we are?
At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a global trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services.
At Hexaware we are a community of creative, diverse, and open-minded Hexawarians creating smiles through the power of great people and technology.
We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow.
Position: Beam Monitoring Analyst
Location: Plano TX- (5 Days onsite & 24x7 Rotational)
Shift: Rotational (Shift 1 (8 AM - 5 PM), Shift 2 (4 PM - 1 AM), Shift 3 (12 AM - 9 AM)) also on weekend based upon Roaster
Duties and Responsibilities:
Key Responsibilities:
Application Support (L2 Operations):
• Provide Level 2 technical and functional support for enterprise financial and business applications presently used by Client
• Investigate and resolve incidents escalated from L1 support, ensuring SLA adherence.
• Perform in-depth analysis of recurring issues and drive permanent fixes in coordination with development and infrastructure teams.
• Monitor critical batch jobs, integrations, and system interfaces (e.g., Control-M, Autosys, Mainframe).
• Perform system health checks and validate end-to-end workflows after releases, patches, or upgrades.
Incident & Problem Management:
• Log, track, and manage tickets through ITSM tools (ServiceNow, Jira Service Management).
• Conduct root cause analysis (RCA) for incidents and document resolutions for the knowledge base.
• Collaborate with vendors or L3 application teams for bug resolution and change implementation.
• Knowledge Base Article to update and Review created by L3 or application development teams for resolution of the incident/.
Change & Release Management:
• Participate in change review boards (CAB) and validate deployments in test/UAT environments.
• Support regression and user acceptance testing (UAT) for releases, patches, and updates.
• Maintain detailed change documentation and ensure compliance with audit standards.
Business & Process Support:
• Support month-end, quarter-end, and year-end close cycles with application monitoring and validation.
• Provide Tools usage information to Application support level L3 as and when required.
Monitoring & Reporting:
• Proactively monitor key business processes, interfaces, and scheduled jobs to prevent service disruptions.
• Generate daily/weekly status reports and track open issues, RCA status, and improvement actions.
• Contribute to continuous improvement by identifying automation or process optimization opportunities.
Technical Proficiency:
• Enterprise Monitoring Tools: Dynatrace, Elastic Search Service.
• Job Scheduling Tools: Control-M, Autosys Level 2 Knowledge.
• ITSM Tools: ServiceNow, Remedy, Jira Service Desk.
• Query Skills: SQL Query Understanding.
• Cloud/Integration Exposure: AWS, or middleware systems.
• Log Search and Reporting : Kibana Logs, Splunk Query Understanding/Dashboards to Trace root the application Logs
• Must Supported on Unix Servers command line execution
Soft Skills:
• Strong analytical and problem-solving skills with a detail-oriented mindset.
• Excellent verbal and written communication for business and technical discussions.
• Ability to manage time efficiently and perform under pressure during financial close cycles.
• Team player with strong collaboration and customer engagement skills.
• Flexible to work in 24x7 or rotational shifts, depending on business criticality.
What you'll get from us:
Insert US/employee benefits here e.g.:
• Competitive Salary
• Company Pension Scheme
• Comprehensive Health Insurance
• Flexible Work Hours and Hybrid Work Options
• XX days paid annual holidays + public holidays.
• Professional Development and Training Opportunities
• Employee Assistance Program (EAP)
• Diversity, Equity, and Inclusion Initiatives
• Company Events and Team-Building Activities
Equal Opportunities Employer:
Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including colour, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply.
$61k-88k yearly est. Auto-Apply 10d ago
Academic Program Support Specialist
The University of Utah 4.0
Remote job
The Office of Admissions is currently hiring a remote, Part-Time Residency APSS application evaluator. This employee will be scheduled to work a maximum of 19 hours a week. They will evaluate residency applications from students changing their status from non-resident to resident for tuition purposes. They will prepare, verify, and enter data into computerized student information systems. They will respond to applicant emails regarding their application daily from their email inbox. They will manage student university records by performing clerical activities to maintain student files. Salary will be dependent on experience. First year seasonal evaluators will start at $14.00 per hour. Starting pay will increase with each subsequent year the seasonal evaluator works for the University of Utah Office of Admissions.
Responsibilities
1. Learn the University of Utah's policies regarding residency for tuition purposes. 2. Conduct evaluations to ensure that all eligible students are classified based on the application they submit, including: a. Reclassifications b. Exceptions c. Addenda d. Tuition Waivers 3. Reply to email inquiries about the status of applicants' applications. 4. Upload documents into the applicants' files as needed for the evaluation. 5. Other tasks as assigned. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Out of state remote employment is not allowed, candidates must be living in the state of Utah to be considered. Work Environment and Level of Frequency typically required This is a fully remote position. In order to perform the job responsibilities remotely, reliable internet connection and a personal computer with web cam are required. Staff are responsible for providing their own laptop or desktop and internet connection while working from home - compensation for these services are not provided. On-boarding and new employee training will be conducted virtually via Zoom and Microsoft Teams. Physical Requirements and Level of Frequency that may be required Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing).
Minimum Qualifications
Three years of general office experience or equivalency (one year of education can be substituted for two years of related work experience), one of which in an academic setting; and demonstrated human relation and effective communication skills required. College coursework in a related area is preferred. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
$14 hourly 60d+ ago
Entry Level Tech Support 100% WORK FROM HOME + Benefits
Onesupport
Remote job
Hey there, are you looking for an awesome 100% work-from-home opportunity? Look no further because OneSupport is hiring Technical Support Representatives!
As part of our team, you'll enjoy lots of perks! Starting from day one of training, you will earn $12/hour. And after 90 days, you will have the opportunity to use Paid Time Off (PTO) - which starts accruing on day one.
There's also plenty of room for growth in our organization. We're committed to promoting exclusively from within, meaning that if you're the kind of person who's willing to work hard and go the extra mile, you'll have ample opportunities to advance your career and take on new challenges.
We offer benefits too! Depending on your employment status, you may qualify for medical, dental, vision, life insurance, and even 401k with matching.
Plus, we'll provide you with the paid training you need to succeed in your new role.
What exactly will you be doing in this new role, you ask? As a detail-oriented technical support specalist representative, you can take pride in your work as you follow up on client cases, ensuring that our customers receive the support they deserve. Let your passion for helping others shine through. It's a challenging role, but one that's incredibly rewarding - you'll be making a genuine difference in the lives of people who rely on our services every day.
To be considered for this position, you'll need a computer running an authentic/validated/native copy of Windows 11, a USB headset and webcam, and at least one 15" or larger monitor. Your internet speed should be at least 2 Mbps download and 1 Mbps upload, and a direct Ethernet connection is preferred.
In addition to having tech and customer service skills, you'll also need to be able to sit for extended periods of time, have manual dexterity, and type at a rate of 40 WPM with 80% accuracy. A job like this also requires a quiet and distraction-free workspace.
Currently, we can only hire applicants who are located in the beautiful states of Alabama, Arkansas, Florida*, Idaho, Kansas, Mississippi, Montana, Nevada, New Mexico (except Santa Fe County and Las Cruces), North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia*, and Wisconsin. If you call one of these states home, we would love to hear from you.
Come join the OneSupport team and start a new career from the comfort of your own home! Discover just how far your passion and determination can take you!
Job Types: Full-time, Part-time
Salary: $12.00 per hour
*Residents of Florida (if hired) will be offered $13 per hour per state law.
*Residents of Virginia (if hired) will be offered $12.41 per hour per state law.
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Referral program
Vision insurance
Shift:
Day shift
Evening shift
Night shift
Weekly day range:
Weekend availability
Work setting:
Remote
Application Question(s):
Are you flexible on your availability for example Open to both day shift (AM) and night shift (PM) with/without a preference?
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Work Location: Remote