Veterinary Receptionist (PT)
Receptionist job in Wendell, NC
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MPH.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MPH core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyPT Registration Clerk
Receptionist job in Durham, NC
Southpoint Surgery Center (SPSC), an affiliate of North Carolina Specialty Hospital, is a new Ambulatory Surgery Center located between Raleigh and Durham in the Durham-Southpoint area. SPSC will provide a differentiated outpatient delivery model focused on providing high-quality, cost-effective solutions for surgical and related ancillary care for patients. SPSC is a multi-specialty 22,298 sq. ft. facility accommodating the following: Ortho, Spine, Ophthalmology, ENT, GYN, General, Urology, Plastics, Podiatry, Vascular, and Pain. At SPSC you will find highly motivated team-players and a welcoming team-oriented staff.
Why join North Carolina Specialty Hospital?
* Award Winning Hospital for Special Surgery
* 5 Star CMS rated facility for patient experience
* Positive Work culture
* Career growth opportunities
* Comprehensive Medical, Dental, Vision Insurance, Life and Disability Insurance
* Paid Time Off
* 401k Employer Match
* Tuition Assistance
Essential Job Functions:
* Greets patients/ families promptly and courteously as the patient arrives at the hospital.
* Answers the telephone, provides requested information or takes messages, and directs caller to the appropriate personnel.
* Provides interpretation of forms to be signed upon admission including patient rights and living will questions.
* Reviews all patient forms for completeness, accuracy, and appropriate signatures.
* Collects deposits and/or co-pays according to established guidelines.
* Practices caution and uses good judgment in relaying messages and giving information to patients, families, and visitors.
* Directs any patient, family, or visitor complaints to the appropriate person for prompt resolution.
* Utilize concepts of age/ developmental stages in interactions with patients and families.
* Adheres to all Hospital Policies and Procedures, specifically Guidelines for Appropriate Conduct, Corporate Compliance, Diversity, and Confidentiality.
* Predictable and reliable attendance is an essential function of this position
* Identifies potential risks to patients: identifies risks to patients in order to reduce incidence of injury; identifies actions to eliminate, minimize or report risks; identifies procedures to follow in the event of an incident; reports processes for common problems, failures and user errors.
* Demonstrates the spirit of the philosophy, mission, and values of the hospital through words and actions and implements them into departmental processes, programs, and the working environment.
* Applies the principles and values of customer service and continuous quality improvement while performing day-to-day activities of the position.
* Maintains and protects confidentiality regarding all aspects of patient care, personnel and strategic issues.
* Adheres to Confidentiality Policy.
* Maintains positive working relationships and fosters cooperative work environment.
* Adheres to the hospital's "Guidelines for Appropriate Conduct" in the HR Manual.
* Displays honesty and mutual respect when communicating with peers and other departments.
* Follows through on problems that may compromise effective job performance by using appropriate chain of command.
* Complies with National Patient Safety Goals.
* Universal precautions and infection control guidelines, including hand washing guidelines followed at all times.
* Performs other duties as required or assigned, which are reasonably within the scope of duties in this job classification
* Demonstrates respect for diverse backgrounds of all patients, families and co-workers.
Job Requirements
* High School Diploma or G.E.D.
* One (1) to two (2) years minimum experience as an admissions clerk or in Health Information Services in a hospital setting.
* Effective communication skills; both orally and written.
* Computer skills needed.
* Ability to work with others within a team to ensure quality patient care.
* Strong critical thinking skills.
Our employees are critical to our success, and we value their contributions. Southpoint Surgery Center offers a competitive compensation and benefits package and an opportunity to grow and develop your career in an environment that values employee ideas and diversity. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled. We maintain a drug-free workplace and require pre-employment drug screening and background check.
Front Desk Coordinator - Fayetteville, AR
Receptionist job in Fayetteville, NC
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Tuesday - Saturday
Saturday mandatory
Pay Range $18-$24/ hr Depending on Experience
Medical, Dental, PTO offered
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyVeterinary receptionist
Receptionist job in Benson, NC
Job DescriptionBenefits:
Bonus based on performance
Employee discounts
Flexible schedule
The Veterinary Receptionist serves as the first point of contact for clients and their pets. This role provides exceptional customer service, manages client communications, and supports the veterinary team through administrative and scheduling functions. The receptionist ensures an efficient and compassionate experience for clients while maintaining a calm and professional demeanor in a busy clinical environment.
Key Responsibilities:
Client Relations & Customer Service
Greet clients warmly and create a welcoming atmosphere in the reception area.
Answer incoming calls, respond to inquiries, and route calls appropriately.
Schedule appointments, surgeries, and follow-up visits efficiently.
Maintain accurate client and patient records in the practice management software.
Process payments, prepare invoices, and handle deposits and end-of-day reconciliation.
Communicate clearly and empathetically with clients regarding appointment logistics, treatment plans, and follow-up care.
Promote preventive care services, wellness plans, and hospital promotions.
Type in medical records accordingly
Administrative & Operational Support
Maintain cleanliness and organization of the reception area and lobby.
Monitor inventory of office supplies and inform management of restocking needs.
Assist with reminders, prescription refill requests, and medical record transfers.
Support veterinary staff with documentation, record updates, and client coordination.
Ensure confidentiality of client and patient information in compliance with clinic policies.
Teamwork & Professionalism
Collaborate closely with veterinary assistants, technicians, and doctors to ensure smooth workflow.
Participate in staff meetings, training sessions, and continuing education as required.
Demonstrate reliability, punctuality, and a positive attitude under pressure.
Uphold the clinics standards of care, ethics, and client service excellence.
Qualifications:
High school diploma or equivalent (required); associate degree or veterinary assistant certification (preferred).
Prior experience in a veterinary clinic, medical office, or customer service environment preferred.
Proficient in Microsoft Office and veterinary software covetrus pulse.
Strong written and verbal communication skills.
Ability to multitask, prioritize, and remain calm in a fast-paced environment.
Compassion for animals and empathy for their owners.
Front Bar Receptionist
Receptionist job in Cary, NC
The FACE FOUNDRIÉ at Fenton in Cary, NC, is owned by the franchisee owner and will be the first of at least three in the Raleigh, Cary, and Durham markets within the next few years. The Fenton location is estimated to open in May/June 2023 and will be the flagship store for the area.
Help create, cultivate, and promote a positive, upbeat facial bar. Asking that only motivated, positive, hard-working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette, and product and service recommendations.
As a Front Bar Receptionist, you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, and recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company timekeeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation, and hygiene procedures before, during, and after services to ensure board compliance.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Salon Experience Preferred
Job Type: Full-Time, Part Time
Availability: Nights and Weekends Required
Education: High School or equivalent
Veterinary Receptionist - Raleigh, NC
Receptionist job in Raleigh, NC
Who we are
Cozy Cat Veterinary Hospital is Hiring a Veterinary Receptionist!
Details
Role: Veterinary Receptionist
Status: Full-time
Salary: Negotiable and based on experience
Schedule: Monday thru Friday 8 to 6 pm plus occasional Saturdays
Cozy Cat Veterinary Hospital is looking to add a full-time Veterinary Receptionist to our front desk team.
Our Veterinary Receptionists are the face of our practice. This role plays an important part in our community reputation and in supporting our clients and patients by providing great customer service.
Daily responsibilities include:
Managing multiple phone lines
Booking appointments
Greeting clients
Processing Payments
Ensuring that the reception area is clean and comfortable for clients
This is a full-time position with rotating Saturday morning hours as needed. A love of animals and a customer service background is a great fit for this position. Benefits for full-time include:
Financial Benefits
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Wellness Benefits
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program
Join Our Team!
Think you're the veterinary receptionist we're looking for? Apply today! We look forward to hearing from you.
Diversity, equity, and inclusion are core values at Cozy Cat Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Auto-ApplyVeterinary Receptionist Part-Time
Receptionist job in Clayton, NC
Plantation Park Animal Hospital is a full-service hospital with innovative and progressive treatment options, including digital X-ray, low level therapy laser, full in-house CBC, and chemistry, chemotherapy, chiropractic, surgical suite and specialize in canine reproduction. Our hospital is open Mondays - Fridays, 8am-6pm, with 2 late nights a week. Mondays and Thursdays are open until 8pm, to help clients with after work urgent vet appointments. We encourage a great balance of work and family by not being open on the weekends. We have great support staff, including several tenured registered veterinary technicians, 30-minute appointments, dedicated lunches, and a positive working environment and culture.
* No On-Call or After-Hours Emergencies
* No Saturday or Sunday hours
* Competitive Salary
Our practice is located in Clayton, NC, a city which is projected to be one of the fastest-growing cities over the next ten years, and in fact is considered the #1 place to live in NC! Located close to Raleigh, living in Clayton will provide you with a small suburban feel while having easy access to the hustle and bustle of city life. Not only is our town growing quickly, but it is one of the safest communities to raise a family in the state! Only a 40-minute drive from the Raleigh-Durham International Airport (RDU) means simple and painless traveling. Not to mention, Clayton is within an hour's drive to Chapel Hill and Durham, North Carolina which are other big cities in the area. You'll find plenty of dining and entertainment options along with a cool downtown district, newly renovated buildings, museums, and cultural festivals.
Whether you love soaking up the sun at the beach or hiking in the mountains, living here means that you will get the best of both worlds. Our city is only a two-hour drive to Wilmington, NC, and a three-and-a-half-hour drive to The Outer Banks and only a four-hour drive to Asheville, NC to visit the Great Smokey Mountains and the Blue Ridge Mountains. For families with school-aged children or for students seeking higher education opportunities, living here will mean only the best in education and learning. We're known for our above-average public schools in Johnston County and access to some of the best top-rated colleges and universities in the state of North Carolina. If you're a "foodie", Clayton is also known serving up all of the most iconic foods found in North Carolina, and the craft beer scene is a popular favorite of locals as well! We take pride in our active lifestyle and community, and there is an abundance of outdoor activities and parks to enjoy
To learn more about us click here.
Position type: PRN (as needed)- with potential of PT/FT as we grow
Schedule: This position is 6-10 hours per week, primarily on Mondays and Thursdays, with the possibility of an additional day during the week
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We're looking for:
* Experienced Receptionist with a minimum of 1-year veterinary experience preferred
* Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
* Highly organized and possess computer skills
* Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
Position type: PRN (as needed)- with potential of PT/FT as we grow
Schedule: This position is 6-10 hours per week, primarily on Mondays and Thursdays, with the possibility of an additional day during the week
We offer our staff:
* Comprehensive Benefits for Full Time team (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
* Employee Assistance Program
* Paid Vacation and Sick Time for ALL Employees
* Paid Bereavement Program
* Paid Parental Leave Program
* Competitive Compensation
* Continuing Education Allowance (applies to licensed/registered/certified roles)
* Tuition Assistance Program
* Access to a CVA/CVT/CVPM Partnership through Penn Foster
* Career Development Opportunities
* Referral Bonus Program for most positions!
* Holiday Pay
* *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* Note - some benefits may only be available to or vary slightly for full-time employment status vs part-time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
Veterinary Receptionist
Receptionist job in Raleigh, NC
Job Description
Dedicated to excellence in medicine, Animal Emergency Hospital and Urgent Care is seeking qualified individuals to fill receptionist/tech assistant positions. AEHUC has been a part of the Raleigh community for more than thirty years! As a part of the AE team, you will be introduced to the one of the most established 24 hour emergency hospitals in the Raleigh area; and be exposed to new advancements in medical equipment and technology! Additionally, you will enjoy opportunities to help provide excellent service to clients presenting wildlife, exotics, and many other pets for care. Most importantly, you will be a part of a team whose proudest achievement is a history of providing an outstanding quality of medicine.
In addition to the exciting opportunities outlined above, we offer a very competitive salary and benefits; employee discounts, paid time off, and more! Ideal candidates will be highly focused on and committed to delivering an outstanding client experience daily, possess excellent organizational skills, have high attention to detail, have a passion for ensuring the overall health of pets, and be able to share that passion with pet parents.
We are seeking highly skilled individuals with experience in veterinary medicine for positions as receptionists. If you are passionate about a career as support staff in veterinary medicine, have a positive attitude, and great people skills, this is an opportunity that you do not want to miss!
Candidates must possess the following:
· Positive attitude with a willingness to learn and grow.
· Professional, customer friendly demeanor.
· Ability to deliver an outstanding experience to clients and their pets.
· Ability to work well with a team to deliver expected goals and outcomes.
· Ability to learn and utilize a variety of computer software programs.
· Ability to lift 40 lbs.
· Ability to work holidays, extended, and weekend shifts on a rotating schedule.
· Experience with or willingness to work with a variety of animals.
· Excellent communication and people skills.
· Passion for working with people and pets.
· At least one year of related experience required. Two years or more preferred.
Additionally, candidates may be asked to demonstrate knowledge and technical skills related to the position
NOTE: Submit both your cover letter and resume to be considered.
*Help us keep the phone lines open for emergencies…please DO NOT call in response to this posting.*
Job Types: Full-time, Part-time
Salary: $18.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Schedule:
Day shift
Holidays
Monday to Friday
Second shift
Weekend availability
Ability to commute/relocate:
Raleigh, NC 27612: Reliably commute or planning to relocate before starting work (Required)
Experience:
Veterinary experience: 1 year (Required)
Customer service: 1 year (Preferred)
Shift availability:
First Shift
Second Shift
Work Location: One location
Member Services / Front Desk Receptionist ( Cary & Raleigh Location )
Receptionist job in Raleigh, NC
Benefits:
Bonus based on performance
Employee discounts
Free uniforms
Opportunity for advancement
Training & development
Job Duties & Responsibilities KidStrong Member Service Receptionist's are the support system of the Program Director when it comes to the center. It's the responsibility of the Member Service Receptionist's to work with the Program Director on fostering a culture of learning and development for both their Coaches and the Families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Member Service Receptionist's is a talented, welcoming, and engaging person who is focused on delivering an exceptional experience for the kids, families, and team members.
This position is for BOTH of our KidStrong Location in the area. Cary and Raleigh location. RESPONSIBILITIES: CENTER OPERATIONS
Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.
Welcome families as the enter the center.
Assist members with all administrative needs and requests.
Help enroll new members interested in the program for a membership or trail class.
Be the Trial champion! When a trial is in house your primary focus should be to close the sale.
Oversee center level initiatives i.e. center maintenance, training, brand consistency etc.
Daily, Weekly, and Monthly cleaning and maintenance of the center with team.
Typical schedule includes 3 weekday's and 2 weekend shifts with specific hours dependent on the needs of the center and supporting the Program Director on their 2 consecutive days off. Those 2 days you will fully oversee member relations at the center.
Weekday Part time schedule is from 3:00pm to 7:45pm.
Weekend Part time schedule is 8:30am to 2:30pm.
You will assist our program director with all center needs.
OUTBOUND CALLS
Dedicated 1-2 hours daily sales outbound calls / texts / trial follow up management.
Member relation calls.
Voicemail return.
SKILLS/QUALIFICATIONS
A passion for working with children is non-negotiable!
Comfortable speaking to parents/guardians regarding variety of topics.
Complete training through LearnUpon as required by the leadership team.
Prior experience as a member services receptionist is a plus!
Previous experience in management is preferred but not required
Practical work experience with Google and Microsoft platforms.
Previous experience with systems and platforms such as GloFox, LearnUpon, Podium, HubSpot, and Google Sheets is preferred but not required.
CPR certified not required but preferred. Can certify within 90 days of hire.
BONUS
Eligible for membership sales bonus upon completion of training and probationary period.
Sphere of InteractionThis position will NOT have any direct reports. When the Program Director is off, the Member Service Receptionist will be responsible for center operations to a limited capacity. This position will also interact with Raleigh Territory leadership and KidStrong, Inc. HQ team members as needed. DNA/COMPETENCIESTo perform the job successfully, an individual should demonstrate the following competencies: High Standards
Establishes and holds high standards
Natural Leader
Creates culture
Takes initiative
Leads by Example
Sets tone through actions
Passionate
Stays focused on the KidStrong Goals.
Goal oriented and high performing.
Command Presence
Upholds KidStrong Values; creates vision for others.
Teacher
Communicate and ensure transfer of knowledge.
Professional
Approaches others in a tactful manner
Reacts well under pressure
Treats others with respect and consideration
Accepts responsibility for own actions
Follows through on commitments.
Performer
Engaging, Fun, Likable
High Energy, Clear & Easy to Understand
Mentor
Develops and nurtures relationships
Focuses on developing self and others
Planning/Organizing
Prioritizes and plans work activities; Develops realistic action plans.
Sets goals and objectives
Uses time efficiently
Plans for additional resources
Organizes or schedules other people and their tasks
Oral Communication
Speaks clearly and persuasively in positive or negative situations
Responds well to questions; Listens and gets clarification
Demonstrates group presentation skills; Participates in meetings.
Written Communication
Writes clearly and informatively;Edits work for spelling and grammar
Varies writing style to meet needs
Presents numerical data effectively; Able to read and interpret written information.
Teamwork
Balances team and individual responsibilities
Exhibits objectivity and openness to others' views
Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
Puts success of team above own interests; Able to build morale and group commitments to goals and objectives
Coachable/Low Ego Mindset
Gives and welcomes feedback.
Encourages exploring of different perspectives to reach common goals and objectives
Has a growth mindset; Sees every opportunity as one to learn from.
Compensation: $15.00 - $18.00 per hour
KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.
OUR PEOPLE:
- Want to work with great people
- Want personal and professional growth
- Want to make an impact
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.
Auto-ApplyBH Front Desk Receptionist (GSA)
Receptionist job in Dunn, NC
Make a Difference Where It Matters Most Join a team that's been providing compassionate, patient-centered care to rural North Carolina communities for 50 years. At CommWell Health, you won't just care for patients, you'll empower families, change lives, and be part of a mission-driven team that believes everyone deserves quality healthcare, close to home.
What You'll Do
* Input complete, accurate patient demographic information.
* Update patient financial data and verify/document benefits with proof of coverage.
* Enter visit charges to the correct payer source and collect applicable payments.
* Assist uninsured individuals and low-income families in obtaining government health insurance.
* Support, guide, and conduct outreach to diverse individuals and families for health insurance enrollment.
What We're Looking For
Required:
* CAC (Certified Applications Counselor) obtained prior to November 1st Annually, if needed.
* Clean driving record with current NC driver's license and approved by corporate vehicle insurance vendor for driving privileges
* HS Diploma/GED
Preferred:
* Associate degree in a related field
* Three (3) years' medical, dental, or behavioral health experience
Why Join CommWell Health?
* Impact: Be part of a team that delivers life-changing care to underserved populations.
* Balance: Enjoy a supportive, flexible environment that values your well-being.
* Growth: Access continuous learning, advancement pathways, and leadership development.
* Recognition: Your voice matters. At CommWell Health, every team member "colleague" is seen, heard, and valued.
We Take Care of Our Team
* Medical, Dental & Vision Insurance - Affordable plans with options that meet your family's needs
* 401(k) with Matching - Invest in your future with confidence
* Generous PTO - Enjoy time off with paid holidays, emergency leave, and vacation accruals
* Employee Assistance Program (EAP) - Support for your mental, emotional, and financial wellness
* Career Growth - On-the-job training, certification support, and advancement opportunities
A Team That Cares for You
At CommWell, our teams are more than colleagues, we are a tight-knit, mission-driven family. You'll work alongside experienced clinicians, receive support from leaders, and participate in team huddles, recognition programs, and a collaborative care model rooted in our core value, "The Value of Valuing" by recognizing each person's worth, perspective, and contributions.
Equal Opportunity Employer
CommWell Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to Join Us?
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Front Desk Receptionist (Part time) - Durham, NC
Receptionist job in Durham, NC
We are seeking a detail-oriented and customer-focused individual to join our team as a Part-time Front Desk Receptionist. In this role, you will be the first point of contact for visitors, volunteers, and clients, ensuring a professional and welcoming experience. You will manage front desk operations, coordinate visitor logistics, maintain security systems, and provide essential administrative support to keep processes running smoothly. This position is ideal for someone who thrives in a fast-paced environment, values accuracy, and enjoys delivering exceptional service.
Summary of Responsibilities:
Ensure that all calls are answered following the Company guidelines, whilst providing a professional and courteous telephone service and ensuring that all calls are dealt with speedily and efficiently.
Provide a professional courteous reception service to all volunteers and visitors.
Use of the computerized security access system to update and monitor security access cards.
Ensure that on arrival all clients and visitors are logged in and issued with visitor passes where necessary. Ensure the host is informed that the visitor has arrived. On departure ensure the visitors are logged out and that all passes are returned to reception.
Book taxis for clients and visitors where appropriate.
Prepare screening packs for volunteers for the following day.
Photocopy the volunteer's ID and place it into the screening pack.
Ensure a photograph is in the pack, if not, take a photo and print and place it in the pack.
Make up the training folders for new starters as and when required.
Prepare CVs for new starters and to send out reminders to staff when a renewal is required - then QC the returned CV before filing.
Forward incoming Faxes.
Maintain Car Park Database.
All other duties as needed or assigned.
*Work hours will be up to 15 hours per week and will typically be 3 hours each day, Monday through Friday.**
Experience (Minimum Required):
2+ years related experience.
Knowledge of computer programs - MS Word and Excel.
Physical Demands/Work Environment:
Work Environment:
Work is performed in an office environment with exposure to electrical office equipment.
Occasional drives to site locations with occasional travel both domestic and international.
Physical Requirements:
Frequently stationary for 6-8 hours per day.
Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Occasional crouching, stooping, with frequent bending and twisting of upper body and neck.
Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.
Regular and consistent attendance.
Varied hours may be required.
Application deadline: December 31, 2025
Pay Range: $14-16/hr (The range does not include benefits, and if applicable, bonus, commission, or equity)
Benefits: All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), and Company bonus where applicable. For more detailed information, please click here.
Learn more about our EEO & Accommodations request here.
Auto-ApplyMedical Front Desk (Epic Preferred) - North Raleigh
Receptionist job in Raleigh, NC
Discover a rewarding career path with Avance Care - where innovation meets compassion.
Avance Care is growing fast, with 35 practice locations across the Triangle (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington, NC - and we're looking for passionate individuals to grow with us.
As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional well-being of our patients.
Step into a vital role at the front lines of care. As a Front Desk team member, you'll be the first point of contact for our patients - creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out.
This is a full-time role involving 12-hour weekday shifts and a rotating weekend schedule.
Our clinic operates in a busy, fast-paced environment, and we seek a candidate who thrives under such conditions.
We offer a comprehensive benefits package available on the first of the month following 30 days of employment.
Selected Responsibilities:
Meet, greet, and assist patients promptly, efficiently, and in a professional manner
Set up new patients and update current patients' information in the EMR system
Schedule and reschedule appointments, as well as coordinate walk-in patients
Answer phone calls promptly and relay messages when necessary
Maintain the front desk and reception area in an organized, orderly fashion
Collect co-payments, deductibles, and co-insurances
Process referrals and provide complete and accurate referral information to our patients
Balance cash register and ensure all credit payments are accurate
Explain fees, services, and policies
Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience.
Other Priorities:
Strong verbal and written communication
Ability to maintain confidentiality and integrity
Growth mindset
Flexibility and resilience
If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume.
All offers of employment are contingent upon the successful completion of a background check and drug screen.
Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
Auto-ApplyVeterinary Receptionist Part-Time
Receptionist job in Clayton, NC
Plantation Park Animal Hospital is a full-service hospital with innovative and progressive treatment options, including digital X-ray, low level therapy laser, full in-house CBC, and chemistry, chemotherapy, chiropractic, surgical suite and specialize in canine reproduction. Our hospital is open Mondays - Fridays, 8am-6pm, with 2 late nights a week. Mondays and Thursdays are open until 8pm, to help clients with after work urgent vet appointments. We encourage a great balance of work and family by not being open on the weekends. We have great support staff, including several tenured registered veterinary technicians, 30-minute appointments, dedicated lunches, and a positive working environment and culture.
· No On-Call or After-Hours Emergencies
· No Saturday or Sunday hours
· Competitive Salary
Our practice is located in Clayton, NC, a city which is projected to be one of the fastest-growing cities over the next ten years, and in fact is considered the #1 place to live in NC! Located close to Raleigh, living in Clayton will provide you with a small suburban feel while having easy access to the hustle and bustle of city life. Not only is our town growing quickly, but it is one of the safest communities to raise a family in the state! Only a 40-minute drive from the Raleigh-Durham International Airport (RDU) means simple and painless traveling. Not to mention, Clayton is within an hour's drive to Chapel Hill and Durham, North Carolina which are other big cities in the area. You'll find plenty of dining and entertainment options along with a cool downtown district, newly renovated buildings, museums, and cultural festivals.
Whether you love soaking up the sun at the beach or hiking in the mountains, living here means that you will get the best of both worlds. Our city is only a two-hour drive to Wilmington, NC, and a three-and-a-half-hour drive to The Outer Banks and only a four-hour drive to Asheville, NC to visit the Great Smokey Mountains and the Blue Ridge Mountains. For families with school-aged children or for students seeking higher education opportunities, living here will mean only the best in education and learning. We're known for our above-average public schools in Johnston County and access to some of the best top-rated colleges and universities in the state of North Carolina. If you're a “foodie”, Clayton is also known serving up all of the most iconic foods found in North Carolina, and the craft beer scene is a popular favorite of locals as well! We take pride in our active lifestyle and community, and there is an abundance of outdoor activities and parks to enjoy
To learn more about us click here.
Position type: PRN (as needed)- with potential of PT/FT as we grow
Schedule: This position is 6-10 hours per week, primarily on Mondays and Thursdays, with the possibility of an additional day during the week
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We're looking for:
Experienced Receptionist with a minimum of 1-year veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
Position type: PRN (as needed)- with potential of PT/FT as we grow
Schedule: This position is 6-10 hours per week, primarily on Mondays and Thursdays, with the possibility of an additional day during the week
We offer our staff:
Comprehensive Benefits for Full Time team (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Holiday Pay
*Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note - some benefits may only be available to or vary slightly for full-time employment status vs part-time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
Veterinary Receptionist
Receptionist job in Raleigh, NC
Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key!
Ideal Candidate
* Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
* Energetic people-and-pet person with excellent work ethic and social and organizational skills
* Be compassionate/caring
* Willing to work flexible hours including weekends
* Can work individually, as well as on a team
* Self-starter personality that can complete daily tasks without the need for constant direction
Skills, Knowledge, & ExpertiseSkills, Knowledge, & ExpertiseBenefits
* Health Care Plan (Medical, Dental & Vision Options)
* 401k Match
* Generous paid time off (PTO)
* Paid Parental Leave + Paid Maternity Leave
* One (1) Work/Life Balance day off
* Short-term and long-term disability options
* Supplemental insurance options
* Discounted Veterinary Care
* Scrub allowance
* Hands-on and E-training
* Professional growth opportunities
* Tuition assistance for prospective Veterinary Technician Students
Veterinary Receptionist
Receptionist job in Raleigh, NC
Vets Pets has been providing trusted and experienced practice management to veterinarians and their teams in North Carolina since 2007. Recognized for hands-on support and our commitment to professional and practice growth, we're here to manage the business and provide you resources so you can be your best for your clients and their pets.
WE LISTEN and support practices and teams
WE COLLABORATE with local teams on action plans and clear responsibilities
WE DEVELOP teams and practices
WE SUPPORT a work-life balance
Job Description for Oak Heart South Saunders Veterinary Hospital Receptionist
We are a cutting-edge facility providing excellent care to each and every patient who comes through our doors. We are a complete veterinary medical facility designed to provide the utmost care for small animals.
Responsibilities
Following safety procedures
· Greeting and interacting with clients in a friendly, professional, and efficient manner
· Keeping clients informed of wait times
· Comforting and reassuring clients in times of duress
· Receiving and managing incoming calls on a multi-line phone system
· Reviewing estimates and clarifying payment options, including processing payments
· Balancing the cash drawer/keeping the daily report up to date
· Obtaining client written documentation, including consent forms
· Assisting the triage process by escalating client emergencies
· Relaying basic medical information to clients as directed by a veterinarian or technician
· Cleaning duties of the lobby, reception area, restroom, exam rooms, and parking lot
· Previous veterinary experience is strongly preferred. A strong customer service approach and a positive attitude is essential. The environment is fast-paced and requires frequent movement throughout the clinic. If this opportunity sounds like a great fit for you, please apply today!
Requirements and Qualifications
· High school diploma or GED
· Experience providing animal care preferred
· Must be compassionate for animals and self-motivated with a positive attitude
Auto-ApplyVeterinary Receptionist
Receptionist job in Raleigh, NC
Job DescriptionDescriptionOur hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key!
Ideal Candidate
Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
Energetic people-and-pet person with excellent work ethic and social and organizational skills
Be compassionate/caring
Willing to work flexible hours including weekends
Can work individually, as well as on a team
Self-starter personality that can complete daily tasks without the need for constant direction
Skills, Knowledge, & Expertise
Prior Customer Service Experience
Must be able to lift 40 lbs.
This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.
Benefits
Health Care Plan (Medical, Dental & Vision Options)
401k Match
Generous paid time off (PTO)
Paid Parental Leave + Paid Maternity Leave
One (1) Work/Life Balance day off
Short-term and long-term disability options
Supplemental insurance options
Discounted Veterinary Care
Scrub allowance
Hands-on and E-training
Professional growth opportunities
Tuition assistance for prospective Veterinary Technician Students
Front Bar Receptionist
Receptionist job in Cary, NC
The FACE FOUNDRIÉ at Fenton in Cary, NC, is owned by the franchisee owner and will be the first of at least three in the Raleigh, Cary, and Durham markets within the next few years. The Fenton location is estimated to open in May/June 2023 and will be the flagship store for the area.
Help create, cultivate, and promote a positive, upbeat facial bar. Asking that only motivated, positive, hard-working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette, and product and service recommendations.
As a Front Bar Receptionist, you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, and recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company timekeeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation, and hygiene procedures before, during, and after services to ensure board compliance.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Salon Experience Preferred
Job Type: Full-Time, Part Time
Availability: Nights and Weekends Required
Education: High School or equivalent
Veterinary Receptionist
Receptionist job in Raleigh, NC
Dedicated to excellence in medicine, Animal Emergency Hospital and Urgent Care is seeking qualified individuals to fill receptionist/tech assistant positions. AEHUC has been a part of the Raleigh community for more than thirty years! As a part of the AE team, you will be introduced to the one of the most established 24 hour emergency hospitals in the Raleigh area; and be exposed to new advancements in medical equipment and technology! Additionally, you will enjoy opportunities to help provide excellent service to clients presenting wildlife, exotics, and many other pets for care. Most importantly, you will be a part of a team whose proudest achievement is a history of providing an outstanding quality of medicine.
In addition to the exciting opportunities outlined above, we offer a very competitive salary and benefits; employee discounts, paid time off, and more! Ideal candidates will be highly focused on and committed to delivering an outstanding client experience daily, possess excellent organizational skills, have high attention to detail, have a passion for ensuring the overall health of pets, and be able to share that passion with pet parents.
We are seeking highly skilled individuals with experience in veterinary medicine for positions as receptionists. If you are passionate about a career as support staff in veterinary medicine, have a positive attitude, and great people skills, this is an opportunity that you do not want to miss!
Candidates must possess the following:
· Positive attitude with a willingness to learn and grow.
· Professional, customer friendly demeanor.
· Ability to deliver an outstanding experience to clients and their pets.
· Ability to work well with a team to deliver expected goals and outcomes.
· Ability to learn and utilize a variety of computer software programs.
· Ability to lift 40 lbs.
· Ability to work holidays, extended, and weekend shifts on a rotating schedule.
· Experience with or willingness to work with a variety of animals.
· Excellent communication and people skills.
· Passion for working with people and pets.
· At least one year of related experience required. Two years or more preferred.
Additionally, candidates may be asked to demonstrate knowledge and technical skills related to the position
NOTE: Submit both your cover letter and resume to be considered.
*Help us keep the phone lines open for emergencies…please DO NOT call in response to this posting.*
Job Types: Full-time, Part-time
Salary: $18.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Schedule:
Day shift
Holidays
Monday to Friday
Second shift
Weekend availability
Ability to commute/relocate:
Raleigh, NC 27612: Reliably commute or planning to relocate before starting work (Required)
Experience:
Veterinary experience: 1 year (Required)
Customer service: 1 year (Preferred)
Shift availability:
First Shift
Second Shift
Work Location: One location
JOB CODE: RECP
Member Services / Front Desk Receptionist ( Cary & Raleigh Location )
Receptionist job in Raleigh, NC
Job DescriptionBenefits:
Bonus based on performance
Employee discounts
Free uniforms
Opportunity for advancement
Training & development
Job Duties & Responsibilities KidStrong Member Service Receptionist's are the support system of the Program Director when it comes to the center. Its the responsibility of the Member Service Receptionist's to work with the Program Director on fostering a culture of learning and development for both their Coaches and the Families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Member Service Receptionist's is a talented, welcoming, and engaging person who is focused on delivering an exceptional experience for the kids, families, and team members.
This position is for BOTH of our KidStrong Location in the area. Cary and Raleigh location.
RESPONSIBILITIES:
CENTER OPERATIONS
Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.
Welcome families as the enter the center.
Assist members with all administrative needs and requests.
Help enroll new members interested in the program for a membership or trail class.
Be the Trial champion! When a trial is in house your primary focus should be to close the sale.
Oversee center level initiatives i.e. center maintenance, training, brand consistency etc.
Daily, Weekly, and Monthly cleaning and maintenance of the center with team.
Typical schedule includes 3 weekday's and 2 weekend shifts with specific hours dependent on the needs of the center and supporting the Program Director on their 2 consecutive days off. Those 2 days you will fully oversee member relations at the center.
Weekday Part time schedule is from 3:00pm to 7:45pm.
Weekend Part time schedule is 8:30am to 2:30pm.
You will assist our program director with all center needs.
OUTBOUND CALLS
Dedicated 1-2 hours daily sales outbound calls / texts / trial follow up management.
Member relation calls.
Voicemail return.
SKILLS/QUALIFICATIONS
A passion for working with children is non-negotiable!
Comfortable speaking to parents/guardians regarding variety of topics.
Complete training through LearnUpon as required by the leadership team.
Prior experience as a member services receptionist is a plus!
Previous experience in management is preferred but not required
Practical work experience with Google and Microsoft platforms.
Previous experience with systems and platforms such as GloFox, LearnUpon, Podium, HubSpot, and Google Sheets is preferred but not required.
CPR certified not required but preferred. Can certify within 90 days of hire.
BONUS
Eligible for membership sales bonus upon completion of training and probationary period.
Sphere of Interaction
This position will NOT have any direct reports. When the Program Director is off, the Member Service Receptionist will be responsible for center operations to a limited capacity. This position will also interact with Raleigh Territory leadership and KidStrong, Inc. HQ team members as needed.
DNA/COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
High Standards
Establishes and holds high standards
Natural Leader
Creates culture
Takes initiative
Leads by Example
Sets tone through actions
Passionate
Stays focused on the KidStrong Goals.
Goal oriented and high performing.
Command Presence
Upholds KidStrong Values; creates vision for others.
Teacher
Communicate and ensure transfer of knowledge.
Professional
Approaches others in a tactful manner
Reacts well under pressure
Treats others with respect and consideration
Accepts responsibility for own actions
Follows through on commitments.
Performer
Engaging, Fun, Likable
High Energy, Clear & Easy to Understand
Mentor
Develops and nurtures relationships
Focuses on developing self and others
Planning/Organizing
Prioritizes and plans work activities; Develops realistic action plans.
Sets goals and objectives
Uses time efficiently
Plans for additional resources
Organizes or schedules other people and their tasks
Oral Communication
Speaks clearly and persuasively in positive or negative situations
Responds well to questions; Listens and gets clarification
Demonstrates group presentation skills; Participates in meetings.
Written Communication
Writes clearly and informatively;Edits work for spelling and grammar
Varies writing style to meet needs
Presents numerical data effectively; Able to read and interpret written information.
Teamwork
Balances team and individual responsibilities
Exhibits objectivity and openness to others' views
Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
Puts success of team above own interests; Able to build morale and group commitments to goals and objectives
Coachable/Low Ego Mindset
Gives and welcomes feedback.
Encourages exploring of different perspectives to reach common goals and objectives
Has a growth mindset; Sees every opportunity as one to learn from.
Veterinary Receptionist
Receptionist job in Durham, NC
Welcome to Cornwallis Road Animal Hospital!
Our veterinarians are warm, friendly, and committed to providing the highest quality of care for their patients. All appointments are 30 minutes, providing the doctor time to thoroughly examine your pet and communicate with you.
Herman Jeffer, DVM
Dr. Jeffer is originally from New Orleans, Louisiana, and received his Doctor of Veterinary Medicine degree from Louisiana State University in 2001. Since graduating, he has worked across the country in small and large hospitals, shelters, and the U.S. Army, where he worked with marine mammals, working dogs, and working horses. After moving to Durham in 2006 and receiving his Master of Business Administration degree from UNC, he knew Durham was the place for him.
Our caring staff pride themselves on providing the highest quality medical care for our patients along with exceptional customer service to our clients. Our receptionists are friendly, knowledgeable, and caring. They truly understand the special bond between you and your pet.
Our veterinary technicians are experienced and skilled. They assist our doctors in providing state-of-the-art surgery and medicine in a clean and safe environment. They care for your pet like it was their own.
Responsibilities
*Following safety procedures
· Greeting and interacting with clients in a friendly, professional, efficient manner
· Keeping clients informed of wait times
· Comforting and reassuring clients in times of duress
· Receiving and managing incoming calls on a multi-line phone system
· Reviewing estimates and clarifying payment options, including processing payments
· Balancing the cash drawer/keeping the daily report up to date
· Obtaining client written documentation, including consent forms
· Assisting the triage process by escalating client emergencies
· Relaying basic medical information to clients as directed by a veterinarian or technician
· Cleaning duties of the lobby, reception area, restroom, exam rooms, and parking lot
· Previous veterinary experience is strongly preferred. A strong customer service approach and a positive attitude are essential. The environment is fast-paced and requires frequent movement throughout the clinic. If this opportunity sounds like a great fit for you, please apply today!
Requirements and Qualifications
· High school diploma or GED
· Experience providing animal care preferred
· Must be compassionate for animals and self-motivated with a positive attitude
Auto-Apply