Receptionist jobs in Salem, MA

Responsible for resolving order discrepancies (pricing, part numbers, units of measure, shipping details) for both manual and EDI orders. Handles customer inquiries, monitors workflow queues, escalates issues when necessary, and collaborates with team members to balance workloads. Provides backup support for phone, web chat, and email communications. A Day In The Life Maintain professionalism and composure in a fast-paced environment while managing complex situations. Monitor and manage workflow queues for manual orders, EDI transactions, and customer inquiries. Review and resolve EDI error logs, addressing both immediate issues and root causes. Respond to general product and pricing inquiries from customers and the sales team. Coordinate resolution of customer complaints, returns, and order discrepancies. Interpret and communicate ERP system data effectively to internal and external customers. Utilize and interpret information from the customer portal to support inquiries. Collaborate with Marketing, Quality, and Manufacturing teams to resolve customer issues. Communicate special order requirements, including shipping instructions and urgent delivery needs. Prepare and deliver special reports for customers as requested. Provide overflow support for calls, web chat, and email to maintain service levels. Participate in ongoing product training to enhance customer support capabilities. Support team efforts to achieve departmental goals and maintain balanced workflow. What will help you thrive in this role? Education: Minimum high school diploma or equivalent (GED) required; college coursework or degree preferred. Experience: 6 months to 1 year of related experience and/or training, or an equivalent combination of education and experience. Communication: Excellent verbal and written communication skills with the ability to interact effectively across teams and with customers. Technical Proficiency: Strong knowledge of Microsoft Office Suite, email platforms, and other PC applications; ability to learn and adapt to new systems quickly.

NOW HIRING: Front Desk / Insurance Coordinator Plymouth Orthodontics Plymouth, MA If youthrive in fast-paced environments,love people, and canjuggle tasks like a pro, keep reading. Were ahigh-growth, modern orthodontic practiceobsessed withelite hospitality,streamlined systems, and delivering a5-star patient experienceevery single day. And were looking for afront desk superstarwho can keep up. Youre the type of person who: Gets arush from a busy, fast-paced day Knowsinsurance verificationlike its your second language Lovestechnologyand picks up new systems FAST Lives forhospitality warm, friendly, professional Stayscalm under pressureeven when the phones light up Wants togrow, not just work another job Shows upearly, takesownership, and cares about thedetails If thats you You will THRIVE here. Skills That Make You a Perfect Fit Experience withinsurance verification+ understanding PPO dental plans Comfortable with Cloud9,Slack,Google Workspace(Drive, Sheets, Calendar), and digital tools Strongorganizational skills you follow up, follow through, and follow the system Ability tomultitask like a boss Positive energywith elite communication Ahospitality mindset: warm greetings, kindness, professionalism Loves being part of agrowing teamand contributing to the culture Schedule Monday Thursday 8:00 AM 5:30 PM (Three-day weekends always.) What Youll Do Greet patientswith genuine warmth and enthusiasm Answer phones+ schedule appointments with accuracy Verify insurancequickly and confidently Keeptreatment plansand patient data organized NavigateCloud9like a champ Help maintain aclean, efficient, professionalfront-desk flow Support the teamwhen things get busy (which is often in the BEST way) This isnt a slow office. This is ahigh-energy, high-standard, high-growth orthodontic practice. If that excites you, youre our person. Compensation Competitive pay- based on experience We take care of our team because they take care of our patients Why Join Us Work with adoctor and leadership team who actually care Growth-oriented practicewith opportunities to advance Fun, supportive culture Clear expectations +strong systems Make areal impacton patients every single day At Plymouth Orthodontics, we believe a healthy smile should come with a fantastic experience. Led by Dr. Ourania Vitsas, our boutique orthodontic practice in Plymouth, MA combines cutting-edge treatment with a welcoming, patient-first atmosphere. Were a growing team that loves laughter, creativity, and delivering top-notch care. Join us in making orthodontics fun and approachable for every patient who walks through our door!

Job Details: Medical Receptionist Shift: 8H Day; 08:30 AM - 05:00 PM; 40 hrs Week Job Type: Contract We are seeking a professional and customer-focused Front Desk / Telephone Receptionist to support daily operations at our Wellesley location. The ideal candidate will have strong communication skills, prior front desk experience, and hands-on EPIC knowledge. This role requires professionalism, reliability, and the ability to provide an excellent patient experience. Key Responsibilities Greet and check in patients in a courteous and professional manner. Answer incoming phone calls and assist with inquiries. Schedule and confirm patient appointments. Maintain accurate and timely documentation in EPIC. Provide exceptional customer service to patients, visitors, and staff. Support front desk administrative tasks as needed. Required Qualifications Must live within 30 minutes of Wellesley, MA. EPIC experience required. Previous front desk or receptionist experience required. Experience answering phones and scheduling appointments. Strong customer service and communication skills. Preferred Qualifications (if any) Prior healthcare experience preferred.

Work Days: Monday thru Friday 8a-4:30p Department: Human Resources Job Type: Temporary Work Shift: Day Hours/Week: 40.00 Union: No Union Name: Non Union Are you starting out in healthcare or looking for a career change? If you are looking to make a difference CHA's temporary staffing department may have a role for you. We offer flexible schedules, varied assignments, competitive pay, and health insurance. Come join an organization where your contribution is valued and continuous learning is part of your day. Summary: To greet and provide information to patients and visitors To direct visitors, sign off on deliveries and locate CHA resources. To create a welcoming environment for all people who enter, be they patients, visitors or employees. To provide a variety of clerical and secretarial duties for the Department. Responsibilities: •Greets and provides information to patients and visitors. • Does not wait for someone to approach the desk, initiates contact with each person as he/she enters the lobby/reception area including CHA employees, and offers a greeting and/or assistance. • Directs patients and visitors to proper location in CHA giving clear, easy to understand directions, calling interpreter as needed. • Responds to telephone inquiries regarding IT/telecomm services, hospital services and directions to CHA locations in friendly, professional manner. • Understands and appropriately utilizes all telephone features such as: transferring and hold functions. • Insures at all times that there is someone to answer the telephone. • Accesses patient information via the computer. • Effectively interfaces with IT Department as needed to resolve hardware and software problems. • Acts in a friendly and reassuring manner in all Interactions with patients and visitors. • Appropriately signs in and out of terminal screens as required by the hospital security policy. Does not illegally gain access to unauthorized screens by usage of another person's password. • Handles difficult situations calmly, calling appropriate person for assistance when needed. • Stays up-to-date with events, office locations, meeting locations, hospital programs, etc. to be able to provide accurate information. • Keeps alert to all activity in the reception area, with special sensitivity to safety/security issues. • Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed for IT and/or Communications Center, telephone communications and other office procedures that will effectively promote and support the operation of the IT department. • Responsible for scheduling meetings for senior IT staff. • Responsible for scheduling meeting rooms and training rooms. • Handles miscellaneous duties when not occupied directly with patients, visitors or telephone calls. • Keeps the front desk and main lobby area clean, tidy and stocked with proper information. • Sorts staff mail • Performs straightforward secretarial duties. • Effectively participates in training new employees/volunteers. General • Promotes a professional image by adhering to the established dress code. Wears hospital identification badge at all times in a visible location. • Demonstrates commitment to growth and development by attending department meetings and any in-service opportunities that apply to position. • Demonstrates knowledge of network regulations in fire, safety, infection control, disaster preparedness and emergency codes according to department procedures. • Participates in own performance appraisal by identifying goals and reviewing progress with supervisor. • Performs other related duties as assigned or directed. MINIMUM QUALIFICATIONS : Other information: Must have medical terminology. Medical Secretarial degree strongly preferred. Work Experience: 2 - 3 years medical office experience preferred. In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA. Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality. At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

$20/hour The Receptionist provides general office support with a variety of clerical activities and related tasks. The Receptionist is responsible for maintaining a welcoming environment, answering incoming calls, directing calls to appropriate employees, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. This position is fully on site at our main office in Framingham, MA. The schedule is Monday through Friday 8am-4:30pm. Minimum Education Required High School Diploma/GED Responsibilities Responsible for the daily open and close of the office. Ensure reception area is neat and clean, conference rooms and kitchen areas are in order. Answer all incoming telephone calls and directs the caller to the appropriate individual. Provide callers with information such as company address, directions, fax numbers, and website. Greet and direct all visitors to the agency. Maintain conference room schedules for corporate office. Receive, sort, and forward all incoming mail. Stamp and prepare all outgoing mail. Coordinate the pick-up and delivery of express mail services. Distribute checks to employees and clients. Ensure all checks are properly signed out. Process the daily deposit for accounts receivable. Ensure rent, transportation fees, donations and funds for individual programs and functions are credited to the correct cost centers. Manage the ordering, receiving, stocking, and distribution of office supplies through providers Handle office supply budgeting and track spending for all cost centers. Attend meetings with vendors as required Assist with clerical duties such as photocopying, faxing, and collating. Attend and actively participates in supervision and team meetings. Assist with meeting set-ups, preparation and transcription. Update office directory on an ongoing basis. Ensure that individuals we support are treated with dignity and respect in accordance with Advocates' Human Rights Policy Perform all duties in accordance with the agency's policies and procedures. Adhere to all principles related to the Advocates Way. Qualifications High School Diploma or equivalent and 1 year experience in a customer service environment. Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations Excellent verbal and written communication skills. Familiarity with American Sign Language and/or willingness to learn preferred. High energy level, superior interpersonal skills and ability to function in a team atmosphere. Strong computer knowledge. Must possess the ability to read and speak English. Must be able to perform each essential duty satisfactorily. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Job DescriptionDescription: Department: Administration Reports To: Business Office Manager Status: Non-exempt Responsible for operating telephone/communication center and serving as the information/referral center for all residents, staff, and departments. Provides services and support to staff in a manner that meets or exceeds community expectations. Duties and Responsibilities: The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation. Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department. Retrieves messages from voice mail and forwards to appropriate personnel. Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff. Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. Coordinates guestroom reservations. Receives, sorts, and routes mail, and maintains and routes publications. Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes. Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary. Performs other clerical duties as needed, such as filing, photocopying, and collating. Collects rent checks from residents and family members and provides needed information to Assistant Executive Director. Collects money for meal tickets, etc. May perform other duties as assigned. Requirements: Minimum Qualifications High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience. Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations. Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed. Must have submitted and completed a Criminal Background check for unlicensed employees in compliance with state regulation. Must provide a medical certification from a licensed healthcare provider confirming that the employee is free from communicable disease including TB in compliance with state regulation at hire and annually thereafter. Required Behavior Arrives to work on time. Absence and tardiness is minimal. Able to demonstrate a high level of service delivery; does what is necessary. To ensure customer satisfaction; deals with service failures and prioritizes customer needs. Able to clearly present information through the spoken word; reads and interprets complex information; talks with residents, family members and customers; listens well. Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport. Able to work cooperatively with a group of people to achieve goals and objectives. Able to be tactful; maintains confidences, and fosters an ethical work environment; prevents inappropriate behavior by coworkers; gives proper credit to others; handles all situations honestly. Able to work various schedules and shifts as needed. Able to keep an open mind and change opinions on the basis of new information; performs a variety tasks and changes focus quickly as demands change; manages transitions effectively from task to task; adapts to varying customer needs. Physical Demands Physically able to move at least 20 lbs. without assistance. Physically able to bend, reach, and work in small areas. Physically able to push and pull office equipment and furnishings.

Essential Duties and Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards. Register patients, update patient records, and verify insurance accurately and timely Follow company procedures related to workers' compensation and occupational medicine patients Determine, collect and process patient payments and address collection and billing issues Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Prepare, sign, and drop the deposit in the safe on a nightly basis Complete cash control procedures and secure financial assets Maintain complete and accurate documentation. Maintain office supplies Observe safety and security procedures; promote a safe and pleasant work environment Report potentially unsafe conditions to management Regular attendance to ensure efficient clinic operations Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone voice. Tactful interpersonal relationships. Physical Demands/Work Environment Office environment. Standing for extended periods of time. Sitting and keyboarding for extended periods of time. Reaching and stooping for files. High attention to detail and ability to focus. Potential exposure to potentially infectious material and chemicals. Moderate noise level.

As our current Executive Receptionist transitions into a new role within the firm, we are seeking a replacement. This role provides executive receptionist support for our Boston office location. You will attend to visitors and manage inquiries on the phone and in-person along with assisting and backing up the Office Concierge as the primary liaison to the Boston office for firm-wide issues and initiatives. In this role you will supply information regarding the organization to the general public, clients and customers. Key Responsibilities * Reception: Greet visitors and provide directions for various businesses/floors. Take coats, offer refreshments, notify appropriate contacts. * Security/vendor/mail deliveries: Assist with tasks necessary regarding the Ameriprise Security team, building security and occasional outside visitor personal security teams. Compile, track and distribute a weekly in/out attendance list and travel schedules. Maintain visitor and temporary access card process for building. Handle parking administration for executives and visitors. Assist and back up the Office Concierge with vendor deliveries such as mail, catering, florists, movers, deliveries, etc. * Phone: Answer main switchboard number for local corporate site. * Other executive support: Provide executive support to visiting senior executives. Perform basic clerical duties and provide back-up support for local senior leaders. Perform other general administrative duties as assigned/needed. * Manage expense reports using Concur for the CEO, Global Asset Management. Required Qualifications * 1-3 years of relevant experience. * Knowledge of administrative and clerical procedures. * Strong interpersonal and communication skills. * Customer service orientation and ability to operate effectively in stressful situations. * Strong organizational and planning skills and ability to manage multiple priorities in a fast-paced environment. * Exceptional attention to detail. * Takes initiative when warranted. * Positive and energetic attitude. * Working knowledge of Microsoft Suite of software - Outlook, Word, PowerPoint, Excel. Preferred Qualifications * SharePoint experience is helpful but not required. This role is based on site at our Boston office at Atlantic Wharf, 290 Congress Street. About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Base Pay Salary The estimated base salary for this role is $57,000 - $67,000 per year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Non-Exempt Job Family Group Business Support & Operations Line of Business AMINV US Asset Management

In this role, you'll manage receptionist duties, data entry, and front-line client communication by phone, email, and text, helping to keep our office running smoothly and efficiently. Because we use multiple software platforms, this position requires confidence with technology and the ability to learn new systems quickly. You'll play a vital role in supporting our clients by prioritizing urgent care needs and ensuring timely responses in coordination with our front desk team. Your responsibilities will include maintaining accurate patient records, setting up client and patient accounts, sending appointment reminders, and providing a warm, welcoming experience with every interaction. Schedule The schedule is Monday through Friday, hours may be flexible based on the day of the week and the needs of the practice. About Us We're a well-established, busy veterinary practice providing high-quality, compassionate in-home veterinary care throughout Boston and MetroWest. Our services range from wellness visits and preventive care to full diagnostic workups (including bloodwork and ultrasound) and hospice and end-of-life care. We take pride in delivering thoughtful, personalized care to each pet in the comfort of their home. Compensation & Benefits Pay range: $24-26 based on experience. We offer competitive pay commensurate with experience, along with a comprehensive benefits package that includes: Medical, dental, and vision insurance Paid vacation and holidays 401(k) with employer match Discounted veterinary care for your own pets A supportive, friendly, and team-oriented work environment At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Site: Mass General Brigham Home Care, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. At Mass General Brigham Home Care, we are committed to delivering exceptional patient-centered care, and our receptionists play a vital role in ensuring every interaction reflects our mission. As a valued member of our team, you will be the welcoming face and voice of our organization-supporting patients, families, and staff with professionalism, compassion, and efficiency. The opportunity to work out of one of our three convenient locations: Beverly, MA, Newton, MA or Braintree, MA. We offer a supportive, growth-oriented environment where your skills are recognized, and your career can flourish within the broader Mass General Brigham system. What You'll Bring: * Proficiency with Microsoft Outlook and comfort navigating multiple systems. * Strong customer service skills with the ability to de-escalate calls and remain calm under pressure. * Excellent verbal and written communication abilities. * Demonstrated multi-tasking, organization, and prioritization skills. * A reputation for being responsible, reliable, and possessing a strong work ethic. * Ability to collaborate effectively with all levels of staff across the organization. What We Offer: * Consistent weekday schedule: Monday-Friday, 8:00 AM to 4:30 PM. * No weekends or holidays, supporting work-life balance. * Excellent benefits, including comprehensive health coverage, retirement plans, paid time off, and more. * Career growth opportunities within the extensive Mass General Brigham network. * A collaborative, mission-driven culture where employees feel valued and supported. Job Summary Perform general clerical and reception responsibilities. Receive and triage all incoming telephone phone calls and route them to the appropriate staff. Receive and greet visitors following sign-in procedures. Receptionist shall act as a liaison between the public and the organization. Qualifications Education High School Diploma or Equivalent required Experience Receptionist experience 0-1 year preferred Additional Job Details (if applicable) Mass General Brigham Home Care serves patients from rehabilitation after illness or injury, to chronic disease management. We are dedicated to providing the highest quality specialized care designed to meet the patients' unique needs with the goal of optimizing independence and quality of life. Our clinicians are highly skilled and able to function both independently and as part of an interdisciplinary team. Join Mass General Brigham Home Care and be part of an organization that values your contributions and invests in your future! Remote Type Onsite Work Location 75-95 Wells Ave Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $23.08/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Title: Telephone Operator - Per Diem Hours: Per diem; please see requirements section. Requirements: * Required to work a minimum of 16 hours per 2- week scheduling block. This is subject to the department's needs and is up to the supervisors/managers' discretion. * Required to work weekend coverage based on department's needs. * Required to work a minimum of two holidays per year: 1 between November - May and 1 between June - November. * Will need to attend virtual orientation on Monday and in-person orientation on Tuesday during the day shift. Candidate must train at least 2-3 weekdays until training is completed. Job Profile Summary This role focuses on providing administrative and business support to the organization in order to achieve operational goals.In addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records, sorts and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and operates office equipment. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation. Job Overview This position is responsible for answering calls on a PC switchboard console using professional telephone etiquette and transferring calls to appropriate destination. Responsible for activating time-sensitive clinical and emergency codes as directed. Job Description Minimum Qualifications: 1. High school diploma or equivalent. Preferred Qualifications: 1. Experience working in a call center environment. 2. Experience with Spok and TigerConnect applications. Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. 1. Efficiently answer a PC switchboard console using professional telephone etiquette and standardized greeting. Use console functions to transfer calls to destination in a timely manner. 2. Triage requests effectively and efficiently to accurately determine the caller's needs and appropriately connect the caller to their destination. 3. Prioritize calls and utilize time effectively to accomplish desired results. 4. Effectively communicate directly with patients, clients, providers, internal and external staff while utilizing computer-based communication systems. 5. Activate time-sensitive clinical and emergency codes as directed. 6. Effectively communicate and collaborate with team to ensure swift and accurate handling of calls. 7. Maintain a focus on customer service and patient confidentiality while adhering to all HIPAA regulations. 8. Initiate requests for pages using page system or other messaging applications. 9. Navigate and use multiple platforms to retrieve call information. 10. Capture non-clinical information from callers and provide accurate information to clinical providers. 11. Monitor all emergency code lines and emergency panels, e.g., Code Blue, STATS, Comprehensive Disaster, etc. 12. Activate code procedures and notify all necessary staff using PC switchboard console, overhead announcement, and paging/texting services across various networks. 13. Maintain documentation of all codes in code log. 14. Collaborate with team to effectively contribute to the team's goals and achievements and foster a positive work environment. Physical Requirements: 1. Frequent sitting, occasional standing & walking, and lifting of 5-10 lbs. 2. Requires manual dexterity using fine hand manipulation to operate a computer keyboard or related equipment. 3. Requires ability to see computer screen, monitoring equipment and reports. Skills & Abilities: 1. Ability to continuously perform repetitive tasks accurately under conditions of constant interruption and frequent pressure. 2. Excellent customer service skills. 3. Ability to work as part of a team. 4. Ability to adapt to changing situations and demands. 5. Ability to remain composed in stressful situations. 6. Time management, planning and organizational skills. 7. Skilled in Microsoft applications - Word, Excel, Outlook, Teams. At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range: $17.57 - $21.96

• Receiving/Directing visitors • Operate multiple phone lines • Maintain a neat and presentable reception area • Coordinate daily meeting room set-up/break-down based on Outlook • Assist with catering orders for internal functions/meetings • Assist with office supply orders • Assist with shipping/receiving as needed • Prep outgoing FedEx labels online as needed • Perform facilities support as needed • Work with building security and visitor access • Typing, filing, sorting, mail/faxing and research duties Human Resources • Distribute daily interview schedules and resumes • Welcome interviewers/offer hot or cold beverages • Administer proper release forms before candidate starts email • Work with recruiters on booking travel/hotel for out of town candidates • Schedule lunch meetings for appropriate interviews • File resumes, schedules and NDA • Assist with the preparation of new hire packets Skill Requirements: • Excellent written and verbal skills. • Detail oriented, computer literate, excellent communication and interaction skills. • Ability to use Microsoft Excel, Word, PowerPoint and Outlook • Ability to work independently and meet goals/objectives with minimal supervision. • Self-starter, intuitive and perceptive. • Positive attitude and professional image Additional Information To discuss on this opportunity feel free to reach Raghu Varun Call on ************ or email your resume to ************************

Job Details Brockton, MA Full Time High School $17.00 - $24.00 HourlyDescription PAY TRANSPARENCY STATEMENT: In accordance with The Massachusetts Pay Transparency Act, BNHC provides reasonable pay range for each posted position. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates. This range represents the organization's good faith estimate of the possible compensation at the time of posting. POSITION SUMMARY: Responds to telephone calls promptly and courteously using the standard clinic greeting. Obtains pertinent information from caller including correct first and last name, address, telephone number and date of birth if applicable. Gives information regarding clinic within scope of authority and refers questions to staff with the authority to assist caller. Seeks assistance as appropriate with clinical or sensitive information. Prioritizes and redirects calls as necessary. PRINCIPAL DUTIES AND RESPONSIBILITIES: Answers incoming calls and directs appropriately. Verifies patient's name, address, telephone number and date of birth. Schedules appointments using the appointment template. Verifies the patient's insurance information and also books a pre-registration appointment when applicable. Turns answering service on and off. Obtains messages from answering service, contacting patients or notifying appropriate staff of message. Notifies patients of cancelled or rescheduled sessions by telephone and mail if necessary. Cancels appointments on the computer. Responds to TTD calls Qualifications MINIMUM SKILLS AND KNOWLEDGE REQUIREMENTS: High school diploma or equivalent. Must be able to work independently with effective communication skills. Ability to relate to staff and patients in a professional manner. Good organizational and telephone skills. Bilingual required. WORKING CONDITIONS: Works in a busy community health center in downtown business district. Interruptions are present and can be disruptive to work flow. Stress is present due to a high volume of work, diversified nature of activities and frequent crises and deadlines. PHYSICAL REQUIREMENTS: Physical demands require lifting of small pieces of office equipment and/or boxes not to exceed 20 lbs. Standing, walking and sitting involved with position. Visual acuity sufficient for reading. Hearing acuity for holding conversations with or without the use of audio devices.

Bedford Pet Urgent Care is located within Bedford Veterinary Medical Center- a state of the art, multi-doctor hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket pets in the Southern New Hampshire area. We practice the highest quality medicine while providing our pets and clients with the utmost care and compassion. Our hospital offers many services including annual wellness care, anesthesia and sedation, dentistry, internal medicine, laser therapy, in-house pharmacy, surgery, urgent/immediate care, and acupuncture. We are ready with a positive, experienced support staff and excellent clientele and well equipped with ultrasound, digital radiography, dental x-ray, and a complete in-house laboratory. Bedford Pet Urgent Care is available after hours and weekends for urgent and sick patients that need to be seen but don't require overnight hospitalization or surgery. To learn more about us, click ************************************* Job Description Are you passionate about animals and thrive in a fast-paced, compassionate environment? We're seeking a Veterinary Receptionist to join our dedicated urgent care team and be the welcoming face that supports both pets and their people during critical moments. Job duties include, but are not limited to: Maintain hospital reception area and greet clients and patients Answer calls, emails, and triage client concerns Schedule appointments to maximize efficiency Check in/out clients and process payments Provide compassionate support to clients Handle various medical outcomes professionally Maintain a clean and safe work environment Participate in ongoing training and development opportunities Note: This position may involve exposure to unpleasant odors, noises, and potential animal-related hazards. Qualifications We're looking for: Experienced Receptionist with a minimum of 1-year veterinary experience preferred Rotating weekends- strongly preferred Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator Highly organized and possess computer skills Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information Pay Range: $20-24/hr We offer our staff: Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Competitive Compensation Continuing Education Allowance (applies to licensed/registered/certified roles) Tuition Assistance Program Access to a CVA/CVT/CVPM Partnership through Penn Foster Career Development Opportunities Referral Bonus Program for most positions! Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. *Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************ #SS2

The Evergreen Center is a world-class private human services organization that provides living and learning environments for individuals with developmental disabilities diagnosed with multiple disabilities including Autism, physical disabilities, neurological problems and behavior disorders. Evergreen believes children will develop to their maximum potential when instruction is woven through daily activities and living environments. Job Description Evergreen Center is currently seeking a full Front Desk Receptionist for our Central Education Facility in Milford, MA. Responsibilities: Acting as receptionist, including greeting visitors and answering phones Operating internal paging system Preparing purchase orders for supplies; storage, and inventory of office supplies Completing mailings of program notices or documentation Compiling mailing lists as requested Sorting and distributing mail Performing errands as necessary (may require use of personal vehicle) Completing data entry to online and network databases Provides assistance to individuals with disabilities requiring assistance for program access (physical and communication access) Qualifications High School Diploma or GED required At least one year of experience in clerical functions and general office procedures Valid driver's license Additional Information Our Benefits Medical & Dental 403(b) with company contribution Flexible Spending Plan Paid Holidays Leave Benefits (Sick, Personal, Vacation) Voluntary Benefits Staff Morale Events (Six Flags, NYC, Foxwoods) Visit our website at ******************** to learn more about our organization! To apply, click on "I'm Interested"! Selection for employment is made regardless of race, color, religion, creed, sex, sexual orientation, gender identity/expression, pregnancy or pregnancy-related condition, marital status, national origin, ancestry, age, disability, handicap, genetic information, someone who is a member of, applies to perform, or has an obligation to perform, service in a uniformed military service of the United States, including the National Guard, on the basis of that membership, application or obligation; veteran status, or any other bases protected by law. Evergreen Center participates in E-Verify.

Bedford Veterinary Medical Center is a state of the art, multi-doctor hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket pets in the Southern New Hampshire area. We practice the highest quality medicine while providing our pets and clients with the utmost care and compassion. Our hospital offers many services including annual wellness care, anesthesia and sedation, dentistry, internal medicine, laser therapy, in-house pharmacy, surgery, urgent/immediate care, and acupuncture. We are ready with a positive, experienced support staff and excellent clientele and well equipped with ultrasound, digital radiography, dental x-ray, and a complete in-house laboratory. And at our sister hospital in Hudson, Lowell Road Veterinary Center, we offer rehabilitation services such as underwater treadmill therapy, massage therapy, laser therapy, modality exercises, and more. We aim to make sure our clients and pets experiences leave them with a comfortable feeling as if they are an extended part of Bedford Veterinary Medical Center's family! We are located in beautiful southern, New Hampshire! Tax-free New Hampshire is a fantastic place to live and offers beaches, mountains, and city life, all within a short driving distance from our location! It is a paradise for outdoor enthusiasts and is an excellent place to live and/or raise a family! To learn more about us, click ********************************** Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: Experienced Receptionist with a minimum 2-3 years experience and 1-2 years veterinary experience preferred Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator Highly organized and possess computer skills Self-starter with the desire to continue to advance your knowledge and skillset. Nights and weekends shifts included Additional Information Job Type: Full-time Pay: $18-$23/hr depending on experience We offer our staff: Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applies to licensed/registered/certified roles) Tuition Assistance Program Access to a CVA/CVT/CVPM Partnership through Penn Foster Career Development Opportunities Referral Bonus Program for most positions! Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. *Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************ #SS2

We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. Securitas plays an essential role for our clients and in society. Our Receptionist / Patrol Officer positions helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client's employees and customers. Title: Receptionist Officer Location: Waltham, MA Schedule: 1st Shift, Mon-Fri, 8 am - 5 pm, $21.63 per hour. A Security Officer is responsible for safeguarding people, property, and assets of the client or organization. This role involves monitoring premises for suspicious activity, enforcing rules and regulations, providing a visible security presence, and responding to incidents or emergencies. Private Security Officers play a key role in deterring criminal activity, ensuring a safe environment, and maintaining order. * Surveillance: Monitor security cameras and patrol assigned premises to detect any suspicious activity, unauthorized access, or safety hazards. * Access Control: Enforce access control policies, such as checking identification, issuing visitor passes, and restricting access to authorized personnel only. * Emergency Response: Respond promptly to alarms, emergencies, or security incidents, including medical emergencies, fire hazards, or criminal activity. Report or escalate incidents to law enforcement as needed. * Incident Reporting: Document and report incidents, suspicious activity, breaches of security, or safety concerns in clear, accurate, and detailed reports for further action or investigation. * Patrolling: Conduct foot or vehicle patrols to ensure that all areas, including entrances, parking lots, and perimeters, are secure. Check for doors, windows, or gates that may be unlocked or tampered with. * Customer Service: Greet and assist visitors or employees, providing directions and answering inquiries while maintaining a professional and approachable demeanor. * Safety Inspections: Inspect the premises for safety hazards, fire risks, or any conditions that could compromise the safety of individuals or property. * Conflict Resolution: Handle minor disputes or disturbances, using conflict resolution skills to maintain a calm and safe environment. * Collaboration: Work closely with other security staff, law enforcement, or emergency responders to coordinate security efforts and respond to incidents as needed. Qualifications * Excellent observational and de-escalation skills; able to remain calm under pressure. * Strong communicator; capable of working closely with both global and local security teams. * Committed to ethical practices and following all safety protocols, always maintaining a safe and respectful approach. * Intermediate computer skills required. Requirements * At least 18 years of age. * Reliable means of communication and transportation. * Legal right to work in the United States. * Ability to effectively speak, read and write English. * High school diploma, GED, or equivalent. Enhanced Benefits * Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP) * 401k with Employer Matching * Paid Life Insurance, Paid Time Off, Paid Uniforms, Paid Training * Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness * Employee Assistance Programs (EAP) * Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.) * -- Securitas is a trusted security partner helping make the world a safer place. ******************************************* Learn more and apply today at Securitasjobs.com to see your career path! EOE/M/F/Vets/Disabilities Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic. #NorthernNE

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range: $15.00 - $25.34 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations. Schedule Details: Holidays - One Major Summer Holiday, Holidays - One Major Winter Holiday, On Call - Required Scheduled Hours: Varies Shift: 4 - Mixed Shift, 8 Hours (United States of America) Hours: 0 Cost Center: 25080 - 2364 Communications Center This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. This position includes operating telephone control board and paging system, dispatching incoming calls, and paging internal and on-call clinical staff during and after regular business hours. I. Major Responsibilities: 1. Answers phones and routes incoming calls to appropriate offices or personnel; Dispatch emergency Code calls to clinical personnel. 2. Processes paperwork in an efficient manner according to set procedures. This includes proper filing and distribution of clinical on-call schedules and wireless devices. Standard Staffing Level Responsibilities: 1. Complies with established departmental policies, procedures and objectives. 2. Attends variety of meetings, conferences, seminars as required or directed. 3. Demonstrates use of Quality Improvement in daily operations. 4. Complies with all health and safety regulations and requirements. 5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. 6. Maintains, regular, reliable, and predictable attendance. 7. Performs other similar and related duties as required or directed. All responsibilities are essential job functions. II. Position Qualifications: License/Certification/Education: Required: 1. High school diploma or equivalent. Preferred: 1. Medical Terminology certified or equivalent experience. Experience/Skills: Required: 1. Must have knowledge and experience with MS Office products (specifically EXCEL). 2. Must have accurate keyboarding skills. 3. Good verbal and written communication skills to include proper vocabulary, spelling, grammar and sentence structure. 4. Good customer service skills. 5. Must be able to work all shifts, weekends, and holidays as required. Preferred: 1. Previous operator/switchboard and customer service experience. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. III. Physical Demands and Environmental Conditions: Work is considered sedentary. Position requires work indoors in a normal office environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

Job Details Bournewood Hospital - Brookline, MA Full Time High School Diploma $20.00 - $25.00 Hourly Day Admin - ClericalDescription The Lead Receptionist serves as the first point of contact for patients, families, visitors, and staff, providing a welcoming and professional presence at the front desk. This role is responsible for ensuring excellent customer service, effective communication, and smooth day-to-day front desk operations. The Lead Receptionist oversees the scheduling and workflow of the receptionist team, provides administrative support to the Admissions Department, and may provide coverage for the Executive Assistant when needed. The hours for this role are 7:00am - 3:30pm. Key Responsibilities: Greet and assist patients, families, visitors, and staff in a professional, courteous, and compassionate manner. Serve as the primary contact for front desk operations, ensuring quality customer service and timely response to inquiries. Supervise daily activities of reception staff, including scheduling, task assignments, and providing guidance or coaching as needed. Maintain the receptionist schedule to ensure consistent coverage for all shifts. Provide administrative support to the Admissions Department, including data entry, document preparation, filing, and phone support. Assist in coordinating communication between Admissions, clinical staff, and other departments as directed by the Manager of Admissions. Take initiative in identifying and resolving front desk operational issues, escalating matters when appropriate. Ensure compliance with all facility policies, procedures, HIPAA regulations, and confidentiality standards. Monitor and control building access by verifying the identity of all individuals before unlocking entry doors, ensuring the safety and security of staff and patients. May provide backup coverage for the Executive Assistant as needed, including managing calls, scheduling, and handling administrative tasks for executive team. Perform other duties as assigned. Qualifications High school diploma or equivalent required; associate degree or higher preferred. Minimum of 2-3 years of receptionist, administrative, or customer service experience; healthcare setting preferred. Demonstrated leadership skills with the ability to oversee staff scheduling and provide direction. Strong organizational skills, attention to detail, and ability to manage multiple priorities. Excellent communication skills, both verbal and written. Proficiency in Microsoft Office Suite and familiarity with electronic health record (EHR) systems preferred. Professional demeanor with ability to maintain composure in a fast-paced environment.