Post job

Receptionist secretary vs dental receptionist

The differences between receptionist secretaries and dental receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a receptionist secretary and a dental receptionist. Additionally, a dental receptionist has an average salary of $34,359, which is higher than the $29,343 average annual salary of a receptionist secretary.

The top three skills for a receptionist secretary include patients, data entry and phone calls. The most important skills for a dental receptionist are patients, customer service, and phone calls.

Receptionist secretary vs dental receptionist overview

Receptionist SecretaryDental Receptionist
Yearly salary$29,343$34,359
Hourly rate$14.11$16.52
Growth rate--
Number of jobs61,89266,076
Job satisfaction--
Most common degreeHigh School Diploma, 37%High School Diploma, 32%
Average age4242
Years of experience22

What does a receptionist secretary do?

A receptionist secretary is responsible for providing the best customer service, as well as attending to the needs of existing and potential clients. Duties of a receptionist secretary include managing customer's inquiries and forwarding important calls to the appropriate department, performing administrative and clerical tasks, escalating high-level of client's concerns to the management, keeping the reception area clean, monitoring office supplies and request stocks as needed, and maintaining an organized record of meetings and events. A receptionist secretary must have strong communication and multi-tasking skills to handle workloads of daily operations.

What does a dental receptionist do?

A dental receptionist is responsible for performing administrative and clerical duties to support dental office operations and ensure that the patients receive the highest quality care services. Dental receptionists manage and schedule the patients' appointments, determine the availability of the dentist, process dental reports and service payments, and ensure the adequacy of dental inventories. They also organize the database system by updating patients' information, sending referrals to medical specialists, pulling-up patient charts, and responding to the patients' dental inquiries and concerns.

Receptionist secretary vs dental receptionist salary

Receptionist secretaries and dental receptionists have different pay scales, as shown below.

Receptionist SecretaryDental Receptionist
Average salary$29,343$34,359
Salary rangeBetween $24,000 And $35,000Between $27,000 And $42,000
Highest paying CityLake Oswego, ORBellingham, WA
Highest paying stateWashingtonAlaska
Best paying companyIllinois Institute of TechnologyUniversity of Southern California
Best paying industryGovernmentHealth Care

Differences between receptionist secretary and dental receptionist education

There are a few differences between a receptionist secretary and a dental receptionist in terms of educational background:

Receptionist SecretaryDental Receptionist
Most common degreeHigh School Diploma, 37%High School Diploma, 32%
Most common majorBusinessBusiness
Most common college--

Receptionist secretary vs dental receptionist demographics

Here are the differences between receptionist secretaries' and dental receptionists' demographics:

Receptionist SecretaryDental Receptionist
Average age4242
Gender ratioMale, 5.6% Female, 94.4%Male, 4.9% Female, 95.1%
Race ratioBlack or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 21.1% Asian, 6.3% White, 56.2% American Indian and Alaska Native, 0.8%Black or African American, 9.4% Unknown, 4.3% Hispanic or Latino, 27.0% Asian, 5.5% White, 52.9% American Indian and Alaska Native, 0.8%
LGBT Percentage6%6%

Differences between receptionist secretary and dental receptionist duties and responsibilities

Receptionist secretary example responsibilities.

  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Maintain confidential information/ HIPPA compliant.
  • Prepare PowerPoint presentations and distribute meeting materials.
  • Maintain confidentiality and release health records information following HIPPA guidelines.
  • Develop and present PowerPoint presentations to visiting dignitaries from higher headquarters.
  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Show more

Dental receptionist example responsibilities.

  • Manage an adjoining veterinary supply shop that sell medications, animal food and pet equipment.
  • Perform administrative and receptionist duties by managing patient records while staying in compliance with HIPAA and JCAHO.
  • Manage Eaglesoft system thereby maximizing and balancing the calendar of appointments to drive practice revenue while maintaining optimal practice productivity.
  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Register new patients according to office protocol using EagleSoft.
  • Experience in PPO and some HMO insurances.
  • Show more

Receptionist secretary vs dental receptionist skills

Common receptionist secretary skills
  • Patients, 15%
  • Data Entry, 12%
  • Phone Calls, 11%
  • Customer Service, 9%
  • Telephone Calls, 8%
  • Appointment Scheduling, 7%
Common dental receptionist skills
  • Patients, 35%
  • Customer Service, 17%
  • Phone Calls, 10%
  • Patient Accounts, 8%
  • Front Desk, 3%
  • HMO, 3%

Browse office and administrative jobs