Post job

Receptionist secretary vs office secretary

The differences between receptionist secretaries and office secretaries can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a receptionist secretary and an office secretary. Additionally, an office secretary has an average salary of $33,118, which is higher than the $29,343 average annual salary of a receptionist secretary.

The top three skills for a receptionist secretary include patients, data entry and phone calls. The most important skills for an office secretary are data entry, phone calls, and telephone calls.

Receptionist secretary vs office secretary overview

Receptionist SecretaryOffice Secretary
Yearly salary$29,343$33,118
Hourly rate$14.11$15.92
Growth rate--8%
Number of jobs61,89287,771
Job satisfaction--
Most common degreeHigh School Diploma, 37%Bachelor's Degree, 42%
Average age4250
Years of experience22

What does a receptionist secretary do?

A receptionist secretary is responsible for providing the best customer service, as well as attending to the needs of existing and potential clients. Duties of a receptionist secretary include managing customer's inquiries and forwarding important calls to the appropriate department, performing administrative and clerical tasks, escalating high-level of client's concerns to the management, keeping the reception area clean, monitoring office supplies and request stocks as needed, and maintaining an organized record of meetings and events. A receptionist secretary must have strong communication and multi-tasking skills to handle workloads of daily operations.

What does an office secretary do?

An office secretary is responsible for performing administrative and clerical duties to ensure the smooth flow of operations and prevent delays with project deliverables. Office secretaries also welcome guests, respond to their inquiries and concerns, and direct them to the appropriate department or personnel for their appointments. They schedule meetings, sort documents, handle incoming and outgoing mail, as well as manage inventories for the adequacy of office supplies. An office secretary must have excellent time-management and multitasking skills to conduct tasks within a strict deadline and minimal supervision.

Receptionist secretary vs office secretary salary

Receptionist secretaries and office secretaries have different pay scales, as shown below.

Receptionist SecretaryOffice Secretary
Average salary$29,343$33,118
Salary rangeBetween $24,000 And $35,000Between $25,000 And $42,000
Highest paying CityLake Oswego, ORSanta Rosa, CA
Highest paying stateWashingtonHawaii
Best paying companyIllinois Institute of TechnologyGuidehouse
Best paying industryGovernmentTelecommunication

Differences between receptionist secretary and office secretary education

There are a few differences between a receptionist secretary and an office secretary in terms of educational background:

Receptionist SecretaryOffice Secretary
Most common degreeHigh School Diploma, 37%Bachelor's Degree, 42%
Most common majorBusinessBusiness
Most common college-University of Pennsylvania

Receptionist secretary vs office secretary demographics

Here are the differences between receptionist secretaries' and office secretaries' demographics:

Receptionist SecretaryOffice Secretary
Average age4250
Gender ratioMale, 5.6% Female, 94.4%Male, 14.7% Female, 85.3%
Race ratioBlack or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 21.1% Asian, 6.3% White, 56.2% American Indian and Alaska Native, 0.8%Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.2% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between receptionist secretary and office secretary duties and responsibilities

Receptionist secretary example responsibilities.

  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Maintain confidential information/ HIPPA compliant.
  • Prepare PowerPoint presentations and distribute meeting materials.
  • Maintain confidentiality and release health records information following HIPPA guidelines.
  • Develop and present PowerPoint presentations to visiting dignitaries from higher headquarters.
  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Show more

Office secretary example responsibilities.

  • Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
  • Research and keep updated on Medicare and Medicaid benefits, qualification requirements, and the legal and financial effects of options.
  • Determine client eligibility for Medicaid transportation.
  • Process and submit payroll information and invoices.
  • Maintain departmental inventory, purchasing/travel paperwork, and process payroll.
  • Answer customer phone calls-Record daily business transactions-Manage QuickBooks and bank accounts-Enter parts invoices and take inventory
  • Show more

Receptionist secretary vs office secretary skills

Common receptionist secretary skills
  • Patients, 15%
  • Data Entry, 12%
  • Phone Calls, 11%
  • Customer Service, 9%
  • Telephone Calls, 8%
  • Appointment Scheduling, 7%
Common office secretary skills
  • Data Entry, 12%
  • Phone Calls, 11%
  • Telephone Calls, 8%
  • Scheduling Appointments, 7%
  • Office Procedures, 7%
  • Payroll, 6%

Browse office and administrative jobs