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The differences between receptionist secretaries and receptionist/billing clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a receptionist secretary and a receptionist/billing clerk. Additionally, a receptionist/billing clerk has an average salary of $31,932, which is higher than the $29,343 average annual salary of a receptionist secretary.
The top three skills for a receptionist secretary include patients, data entry and phone calls. The most important skills for a receptionist/billing clerk are patients, data entry, and customer service.
| Receptionist Secretary | Receptionist/Billing Clerk | |
| Yearly salary | $29,343 | $31,932 |
| Hourly rate | $14.11 | $15.35 |
| Growth rate | - | - |
| Number of jobs | 61,892 | 129,530 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 37% | High School Diploma, 31% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A receptionist secretary is responsible for providing the best customer service, as well as attending to the needs of existing and potential clients. Duties of a receptionist secretary include managing customer's inquiries and forwarding important calls to the appropriate department, performing administrative and clerical tasks, escalating high-level of client's concerns to the management, keeping the reception area clean, monitoring office supplies and request stocks as needed, and maintaining an organized record of meetings and events. A receptionist secretary must have strong communication and multi-tasking skills to handle workloads of daily operations.
A receptionist/billing clerk is responsible for performing administrative and clerical duties as needed to maintain a smooth flow of operations for the business. Receptionist/billing clerks process the customers' payment transactions, manage account payables, releasing invoices, and immediately resolve account discrepancies. A receptionist/billing clerk must have excellent communication and analytical skills, responding to customers' inquiries and concerns, escalating high-level complaints to the billing management. They should also maintain records of financial documentation for reference and reconciliation as needed.
Receptionist secretaries and receptionist/billing clerks have different pay scales, as shown below.
| Receptionist Secretary | Receptionist/Billing Clerk | |
| Average salary | $29,343 | $31,932 |
| Salary range | Between $24,000 And $35,000 | Between $26,000 And $39,000 |
| Highest paying City | Lake Oswego, OR | Santa Maria, CA |
| Highest paying state | Washington | Alaska |
| Best paying company | Illinois Institute of Technology | Leggett & Platt |
| Best paying industry | Government | Technology |
There are a few differences between a receptionist secretary and a receptionist/billing clerk in terms of educational background:
| Receptionist Secretary | Receptionist/Billing Clerk | |
| Most common degree | High School Diploma, 37% | High School Diploma, 31% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between receptionist secretaries' and receptionist/billing clerks' demographics:
| Receptionist Secretary | Receptionist/Billing Clerk | |
| Average age | 42 | 42 |
| Gender ratio | Male, 5.6% Female, 94.4% | Male, 7.2% Female, 92.8% |
| Race ratio | Black or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 21.1% Asian, 6.3% White, 56.2% American Indian and Alaska Native, 0.8% | Black or African American, 10.5% Unknown, 4.4% Hispanic or Latino, 25.0% Asian, 5.7% White, 53.4% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 6% |