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Regional general manager vs retail operation manager

The differences between regional general managers and retail operation managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a regional general manager and a retail operation manager. Additionally, a regional general manager has an average salary of $78,641, which is higher than the $76,518 average annual salary of a retail operation manager.

The top three skills for a regional general manager include customer service, financial performance and customer satisfaction. The most important skills for a retail operation manager are POS, retail operations, and payroll.

Regional general manager vs retail operation manager overview

Regional General ManagerRetail Operation Manager
Yearly salary$78,641$76,518
Hourly rate$37.81$36.79
Growth rate6%6%
Number of jobs362,072408,776
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 66%
Average age4444
Years of experience66

What does a regional general manager do?

Regional General Managers are assigned to lead company operations in a specific region. Their assignments are based on their skills or company needs. They handle the performance of company stores, outlets, or offices in their assigned region. Regional General Managers need to have some experience related to their area of assignment or at least be familiar with it. This would help them acclimate to the business landscape in the area. This would also help them in creating business strategies that cater to the regional context. They are expected to have high business acumen and to be strategic decision-makers.

What does a retail operation manager do?

A retail operation manager is an individual who is responsible for managing the daily operations of retail stores while maintaining their physical space tidy and organized. Retail operation manager must ensure proper staffing at all stores as well as train employees to enhance their job performance and retention. They are required to conduct inventory analysis to ensure optimal stock levels. Retail operation managers must also visit retail locations so that they can evaluate the sales performance and level of customer satisfaction of each store.

Regional general manager vs retail operation manager salary

Regional general managers and retail operation managers have different pay scales, as shown below.

Regional General ManagerRetail Operation Manager
Average salary$78,641$76,518
Salary rangeBetween $46,000 And $133,000Between $47,000 And $124,000
Highest paying CityNew York, NYNew York, NY
Highest paying stateNew JerseyConnecticut
Best paying companyDuke University Health SystemAccenture
Best paying industryGovernment-

Differences between regional general manager and retail operation manager education

There are a few differences between a regional general manager and a retail operation manager in terms of educational background:

Regional General ManagerRetail Operation Manager
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Regional general manager vs retail operation manager demographics

Here are the differences between regional general managers' and retail operation managers' demographics:

Regional General ManagerRetail Operation Manager
Average age4444
Gender ratioMale, 81.7% Female, 18.3%Male, 56.8% Female, 43.2%
Race ratioBlack or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between regional general manager and retail operation manager duties and responsibilities

Regional general manager example responsibilities.

  • Manage OSHA regulations by conducting security inspections and organizing health and safety meetings.
  • Design product/parts, run parts/warehouse, manage repair/assembly shop, and execute sales/marketing strategies.
  • Manage all center personnel functions including hiring, terminations, payroll processing and annual performance appraisals.
  • Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
  • Monitor reports for store, POS and individual associate metrics and address potential issues.
  • Monitor and report maintenance deficiencies including safety hazards, HVAC, fire alarm, and elevator operation.
  • Show more

Retail operation manager example responsibilities.

  • Work to build and maintain Client/Retailer partnerships while managing ongoing client goals and KPI objectives.
  • Manage photo lab operations in multi-unit retail locations throughout multiple geographies.
  • Manage day-to-day store operations including inventory management, sales generation, and payroll.
  • Manage scheduling and payroll for team; conduct performance evaluations, promotions and terminations when necessary.
  • Manage the day-to-day oversight of funding requirements for vendors, retailers and wholesalers using company sponsor software.
  • Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
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Regional general manager vs retail operation manager skills

Common regional general manager skills
  • Customer Service, 24%
  • Financial Performance, 6%
  • Customer Satisfaction, 6%
  • Performance Management, 5%
  • OSHA, 5%
  • Employee Development, 3%
Common retail operation manager skills
  • POS, 14%
  • Retail Operations, 11%
  • Payroll, 9%
  • Store Sales, 8%
  • Retail Store, 8%
  • Loss Prevention, 8%

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