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Regional information technology manager vs information technology support manager

The differences between regional information technology managers and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a regional information technology manager and an information technology support manager. Additionally, a regional information technology manager has an average salary of $107,649, which is higher than the $104,424 average annual salary of an information technology support manager.

The top three skills for a regional information technology manager include customer service, network infrastructure and hardware upgrades. The most important skills for an information technology support manager are customer service, ITIL, and project management.

Regional information technology manager vs information technology support manager overview

Regional Information Technology ManagerInformation Technology Support Manager
Yearly salary$107,649$104,424
Hourly rate$51.75$50.20
Growth rate16%16%
Number of jobs105,651162,131
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 61%
Average age4747
Years of experience88

Regional information technology manager vs information technology support manager salary

Regional information technology managers and information technology support managers have different pay scales, as shown below.

Regional Information Technology ManagerInformation Technology Support Manager
Average salary$107,649$104,424
Salary rangeBetween $80,000 And $144,000Between $76,000 And $142,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-Clinica Sierra Vista
Best paying industry-Finance

Differences between regional information technology manager and information technology support manager education

There are a few differences between a regional information technology manager and an information technology support manager in terms of educational background:

Regional Information Technology ManagerInformation Technology Support Manager
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 61%
Most common majorComputer ScienceBusiness
Most common collegeCarnegie Mellon UniversityStanford University

Regional information technology manager vs information technology support manager demographics

Here are the differences between regional information technology managers' and information technology support managers' demographics:

Regional Information Technology ManagerInformation Technology Support Manager
Average age4747
Gender ratioMale, 88.4% Female, 11.6%Male, 82.2% Female, 17.8%
Race ratioBlack or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between regional information technology manager and information technology support manager duties and responsibilities

Regional information technology manager example responsibilities.

  • Develop the DR/HA roadmap and lead resulting projects to ensure Zoran's ability to conduct business and protect its IP.
  • Manage technology refresh to integrate emerging blade and VMware technologies to realize operational excellence and cost efficiencies.
  • Manage installation and support of company telephony system, incorporating unify messaging and upgrade to TCP/IP switch.
  • Adapt standards to services - ITIL, COBIT, GAMP and ISO9000.
  • Base teams in Americas, Europe, and Asia.
  • Support telecommunication PBX, digital, analog and VoIP phones.
  • Show more

Information technology support manager example responsibilities.

  • Manage and maintain backup of physical and VMware virtual servers.
  • Manage the acquisition, installation and maintenance of the organization's LAN hardware/software.
  • Manage a staff team for administration on a LAN supporting approximately 50 subscribers.
  • Design and implement a video conferencing system and ensure network stability and QOS and manage the current VoIP network.
  • Lead group of external contractors in the onsite support Helpdesk, setting objectives, assigning tasks and monitoring their assignments.
  • Manage the deployment, maintenance, support and upgrade of servers, PC's, software, operating systems and printers.
  • Show more

Regional information technology manager vs information technology support manager skills

Common regional information technology manager skills
  • Customer Service, 11%
  • Network Infrastructure, 8%
  • Hardware Upgrades, 6%
  • Service Delivery, 5%
  • Desktop Support, 5%
  • ITIL, 4%
Common information technology support manager skills
  • Customer Service, 14%
  • ITIL, 4%
  • Project Management, 4%
  • Desk Support, 4%
  • Customer Satisfaction, 4%
  • Database, 3%

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