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Remote broadcast technician vs desk support technician

The differences between remote broadcast technicians and desk support technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a remote broadcast technician, becoming a desk support technician takes usually requires 1-2 years. Additionally, a desk support technician has an average salary of $40,715, which is higher than the $29,076 average annual salary of a remote broadcast technician.

The top three skills for a remote broadcast technician include technical issues, troubleshoot and IP. The most important skills for a desk support technician are customer service, technical support, and troubleshoot.

Remote broadcast technician vs desk support technician overview

Remote Broadcast TechnicianDesk Support Technician
Yearly salary$29,076$40,715
Hourly rate$13.98$19.57
Growth rate10%10%
Number of jobs31,162130,485
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 48%
Average age4242
Years of experience42

What does a remote broadcast technician do?

A remote broadcast technician is responsible for setting up electronic equipment that controls signal strength, audio quality, and video quality. As a remote broadcast technician, you will operate equipment for streaming live events, control audio equipment to ensure sound quality, and maintain standard sound level during television and radio broadcasts. In addition, you will be responsible for operating transmitters that broadcast both TV and radio programs. Other duties include troubleshooting transmission problems, working closely with engineers to test and integrate new systems, and editing video and audio recordings using computer software.

What does a desk support technician do?

A desktop support technician is responsible for assisting end-users with their network issues, grant authorization requests, and create user accounts. Desktop support technicians maintain the safety and security of networks, preventing unauthorized access and illegal dissemination of database information. They also handle the software configurations and upgrading the network infrastructure to avoid system downtimes and operational delays. A desktop support technician must have excellent communication and technical skills to monitor systems performance and enhance network navigation.

Remote broadcast technician vs desk support technician salary

Remote broadcast technicians and desk support technicians have different pay scales, as shown below.

Remote Broadcast TechnicianDesk Support Technician
Average salary$29,076$40,715
Salary rangeBetween $10,000 And $78,000Between $26,000 And $62,000
Highest paying City-South San Francisco, CA
Highest paying state-California
Best paying company-BNY Mellon
Best paying industry-Technology

Differences between remote broadcast technician and desk support technician education

There are a few differences between a remote broadcast technician and a desk support technician in terms of educational background:

Remote Broadcast TechnicianDesk Support Technician
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 48%
Most common majorCommunicationBusiness
Most common collegeNew York UniversityStanford University

Remote broadcast technician vs desk support technician demographics

Here are the differences between remote broadcast technicians' and desk support technicians' demographics:

Remote Broadcast TechnicianDesk Support Technician
Average age4242
Gender ratioMale, 84.6% Female, 15.4%Male, 82.6% Female, 17.4%
Race ratioBlack or African American, 8.4% Unknown, 6.3% Hispanic or Latino, 16.9% Asian, 5.2% White, 62.9% American Indian and Alaska Native, 0.4%Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.7% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage8%11%

Differences between remote broadcast technician and desk support technician duties and responsibilities

Remote broadcast technician example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Configure mail systems and printing systems for UNIX servers.
  • Install, configure, maintain, & support multiple LAN's.
  • Investigate problems with SSL and IPSec services to identify customer relate VPN problems.
  • Unpack new CPU & monitor from shipping boxes and inspecting components for any damage.
  • Configure and support UNIX servers, routers, Ethernet switches, PC clients, printers.
  • Show more

Desk support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Use multiple monitor setup display and remote desktop applications via VPN to access associate computers.
  • Utilize desktop deployment tools in order to deploy and maintain inventory for PCs, monitors, and printers.
  • Assist with network connectivity with PCs, laptops, and mobile phones including TCP/IP settings and internet connections.
  • Provide administrative support and troubleshooting for VPN users.
  • Maintain company networks security systems and infrastructure hardware including firewalls and switches and install software security and firmware patches or upgrades.
  • Show more

Remote broadcast technician vs desk support technician skills

Common remote broadcast technician skills
  • Technical Issues, 8%
  • Troubleshoot, 7%
  • IP, 6%
  • FM, 5%
  • Windows, 5%
  • ISDN, 4%
Common desk support technician skills
  • Customer Service, 11%
  • Technical Support, 8%
  • Troubleshoot, 7%
  • Phone Calls, 5%
  • Desk Side Support, 5%
  • Remote Troubleshooting, 4%

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