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The differences between remote broadcast technicians and desk support technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a remote broadcast technician, becoming a desk support technician takes usually requires 1-2 years. Additionally, a desk support technician has an average salary of $40,715, which is higher than the $29,076 average annual salary of a remote broadcast technician.
The top three skills for a remote broadcast technician include technical issues, troubleshoot and IP. The most important skills for a desk support technician are customer service, technical support, and troubleshoot.
| Remote Broadcast Technician | Desk Support Technician | |
| Yearly salary | $29,076 | $40,715 |
| Hourly rate | $13.98 | $19.57 |
| Growth rate | 10% | 10% |
| Number of jobs | 31,162 | 130,485 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 48% |
| Average age | 42 | 42 |
| Years of experience | 4 | 2 |
A remote broadcast technician is responsible for setting up electronic equipment that controls signal strength, audio quality, and video quality. As a remote broadcast technician, you will operate equipment for streaming live events, control audio equipment to ensure sound quality, and maintain standard sound level during television and radio broadcasts. In addition, you will be responsible for operating transmitters that broadcast both TV and radio programs. Other duties include troubleshooting transmission problems, working closely with engineers to test and integrate new systems, and editing video and audio recordings using computer software.
A desktop support technician is responsible for assisting end-users with their network issues, grant authorization requests, and create user accounts. Desktop support technicians maintain the safety and security of networks, preventing unauthorized access and illegal dissemination of database information. They also handle the software configurations and upgrading the network infrastructure to avoid system downtimes and operational delays. A desktop support technician must have excellent communication and technical skills to monitor systems performance and enhance network navigation.
Remote broadcast technicians and desk support technicians have different pay scales, as shown below.
| Remote Broadcast Technician | Desk Support Technician | |
| Average salary | $29,076 | $40,715 |
| Salary range | Between $10,000 And $78,000 | Between $26,000 And $62,000 |
| Highest paying City | - | South San Francisco, CA |
| Highest paying state | - | California |
| Best paying company | - | BNY Mellon |
| Best paying industry | - | Technology |
There are a few differences between a remote broadcast technician and a desk support technician in terms of educational background:
| Remote Broadcast Technician | Desk Support Technician | |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 48% |
| Most common major | Communication | Business |
| Most common college | New York University | Stanford University |
Here are the differences between remote broadcast technicians' and desk support technicians' demographics:
| Remote Broadcast Technician | Desk Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 84.6% Female, 15.4% | Male, 82.6% Female, 17.4% |
| Race ratio | Black or African American, 8.4% Unknown, 6.3% Hispanic or Latino, 16.9% Asian, 5.2% White, 62.9% American Indian and Alaska Native, 0.4% | Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.7% White, 55.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 11% |