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Remote broadcast technician vs desktop support consultant

The differences between remote broadcast technicians and desktop support consultants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a remote broadcast technician, becoming a desktop support consultant takes usually requires 1-2 years. Additionally, a desktop support consultant has an average salary of $46,733, which is higher than the $29,076 average annual salary of a remote broadcast technician.

The top three skills for a remote broadcast technician include technical issues, troubleshoot and IP. The most important skills for a desktop support consultant are desktop support, customer service, and troubleshoot.

Remote broadcast technician vs desktop support consultant overview

Remote Broadcast TechnicianDesktop Support Consultant
Yearly salary$29,076$46,733
Hourly rate$13.98$22.47
Growth rate10%10%
Number of jobs31,162100,650
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 52%
Average age4242
Years of experience42

What does a remote broadcast technician do?

A remote broadcast technician is responsible for setting up electronic equipment that controls signal strength, audio quality, and video quality. As a remote broadcast technician, you will operate equipment for streaming live events, control audio equipment to ensure sound quality, and maintain standard sound level during television and radio broadcasts. In addition, you will be responsible for operating transmitters that broadcast both TV and radio programs. Other duties include troubleshooting transmission problems, working closely with engineers to test and integrate new systems, and editing video and audio recordings using computer software.

What does a desktop support consultant do?

The duties of a desk support consultant vary on their line of work or industry of employment. Most of their responsibilities are likely to revolve around reaching out to clients through calls and correspondence, answering inquiries, troubleshooting, and providing corrective measures, all to attain customer satisfaction. Moreover, a desk support consultant may devise strategies to better communicate with clients, produce progress reports, and maintain accurate records of all transactions. Furthermore, it is essential to adhere to all policies and regulations at all times.

Remote broadcast technician vs desktop support consultant salary

Remote broadcast technicians and desktop support consultants have different pay scales, as shown below.

Remote Broadcast TechnicianDesktop Support Consultant
Average salary$29,076$46,733
Salary rangeBetween $10,000 And $78,000Between $33,000 And $64,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-NTT Data International L.L.C.
Best paying industry-Finance

Differences between remote broadcast technician and desktop support consultant education

There are a few differences between a remote broadcast technician and a desktop support consultant in terms of educational background:

Remote Broadcast TechnicianDesktop Support Consultant
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 52%
Most common majorCommunicationComputer Science
Most common collegeNew York UniversityMassachusetts Institute of Technology

Remote broadcast technician vs desktop support consultant demographics

Here are the differences between remote broadcast technicians' and desktop support consultants' demographics:

Remote Broadcast TechnicianDesktop Support Consultant
Average age4242
Gender ratioMale, 84.6% Female, 15.4%Male, 85.0% Female, 15.0%
Race ratioBlack or African American, 8.4% Unknown, 6.3% Hispanic or Latino, 16.9% Asian, 5.2% White, 62.9% American Indian and Alaska Native, 0.4%Black or African American, 11.1% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 13.5% White, 54.4% American Indian and Alaska Native, 0.4%
LGBT Percentage8%11%

Differences between remote broadcast technician and desktop support consultant duties and responsibilities

Remote broadcast technician example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Configure mail systems and printing systems for UNIX servers.
  • Install, configure, maintain, & support multiple LAN's.
  • Investigate problems with SSL and IPSec services to identify customer relate VPN problems.
  • Unpack new CPU & monitor from shipping boxes and inspecting components for any damage.
  • Configure and support UNIX servers, routers, Ethernet switches, PC clients, printers.
  • Show more

Desktop support consultant example responsibilities.

  • Install and manage several networking components including routers, switches, routing switches, wireless access points, and hubs.
  • Manage update deployment and verify policy adherence utilizing SCCM.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Perform data backup, virus scanning, and OS updating procedures.
  • Create and support user accounts for VOIP network utilizing Cisco IP phones.
  • Configure all applications, changes, and deletions of MITEL VOIP systems.
  • Show more

Remote broadcast technician vs desktop support consultant skills

Common remote broadcast technician skills
  • Technical Issues, 8%
  • Troubleshoot, 7%
  • IP, 6%
  • FM, 5%
  • Windows, 5%
  • ISDN, 4%
Common desktop support consultant skills
  • Desktop Support, 12%
  • Customer Service, 11%
  • Troubleshoot, 8%
  • PC, 6%
  • Technical Support, 6%
  • OS, 4%

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