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Remote broadcast technician vs desktop support technician

The differences between remote broadcast technicians and desktop support technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a remote broadcast technician, becoming a desktop support technician takes usually requires 1-2 years. Additionally, a desktop support technician has an average salary of $41,792, which is higher than the $29,076 average annual salary of a remote broadcast technician.

The top three skills for a remote broadcast technician include technical issues, troubleshoot and IP. The most important skills for a desktop support technician are customer service, desktop support, and troubleshoot.

Remote broadcast technician vs desktop support technician overview

Remote Broadcast TechnicianDesktop Support Technician
Yearly salary$29,076$41,792
Hourly rate$13.98$20.09
Growth rate10%10%
Number of jobs31,162108,944
Job satisfaction-1
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 46%
Average age4242
Years of experience42

What does a remote broadcast technician do?

A remote broadcast technician is responsible for setting up electronic equipment that controls signal strength, audio quality, and video quality. As a remote broadcast technician, you will operate equipment for streaming live events, control audio equipment to ensure sound quality, and maintain standard sound level during television and radio broadcasts. In addition, you will be responsible for operating transmitters that broadcast both TV and radio programs. Other duties include troubleshooting transmission problems, working closely with engineers to test and integrate new systems, and editing video and audio recordings using computer software.

What does a desktop support technician do?

A desktop support technician is responsible for troubleshooting defective computer systems, affecting its performance and efficiency. Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system. They keep documentation of the ticket issue and the resolution for reference and quality improvement. A desktop support technician also configures and updates computer systems and networks for better optimization, as well as conducting regular inspections and monitoring the efficiency of installed programs and patches.

Remote broadcast technician vs desktop support technician salary

Remote broadcast technicians and desktop support technicians have different pay scales, as shown below.

Remote Broadcast TechnicianDesktop Support Technician
Average salary$29,076$41,792
Salary rangeBetween $10,000 And $78,000Between $32,000 And $54,000
Highest paying City-Philadelphia, PA
Highest paying state-Pennsylvania
Best paying company-NTT Data International L.L.C.
Best paying industry-Finance

Differences between remote broadcast technician and desktop support technician education

There are a few differences between a remote broadcast technician and a desktop support technician in terms of educational background:

Remote Broadcast TechnicianDesktop Support Technician
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 46%
Most common majorCommunicationComputer Information Systems
Most common collegeNew York UniversityUniversity of Pennsylvania

Remote broadcast technician vs desktop support technician demographics

Here are the differences between remote broadcast technicians' and desktop support technicians' demographics:

Remote Broadcast TechnicianDesktop Support Technician
Average age4242
Gender ratioMale, 84.6% Female, 15.4%Male, 89.8% Female, 10.2%
Race ratioBlack or African American, 8.4% Unknown, 6.3% Hispanic or Latino, 16.9% Asian, 5.2% White, 62.9% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 11.7% White, 54.5% American Indian and Alaska Native, 0.4%
LGBT Percentage8%11%

Differences between remote broadcast technician and desktop support technician duties and responsibilities

Remote broadcast technician example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Configure mail systems and printing systems for UNIX servers.
  • Install, configure, maintain, & support multiple LAN's.
  • Investigate problems with SSL and IPSec services to identify customer relate VPN problems.
  • Unpack new CPU & monitor from shipping boxes and inspecting components for any damage.
  • Configure and support UNIX servers, routers, Ethernet switches, PC clients, printers.
  • Show more

Desktop support technician example responsibilities.

  • Manage and troubleshoot network connectivity with TCP/IP
  • Coordinate and manage a large-scale VOIP phone system conversion project for high-profile corporate customer.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy WINTERMS on CITRIX platform.
  • Blackberry and android setup and activation.
  • Support a legacy system which requires a client certificate and a specific Java version and configuration.
  • Show more

Remote broadcast technician vs desktop support technician skills

Common remote broadcast technician skills
  • Technical Issues, 8%
  • Troubleshoot, 7%
  • IP, 6%
  • FM, 5%
  • Windows, 5%
  • ISDN, 4%
Common desktop support technician skills
  • Customer Service, 12%
  • Desktop Support, 10%
  • Troubleshoot, 8%
  • Technical Support, 6%
  • Remote Desktop, 3%
  • Laptop Computers, 3%

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