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Sales associate/manager vs dept manager

The differences between sales associate/managers and dept managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a sales associate/manager and a dept manager. Additionally, a dept manager has an average salary of $50,222, which is higher than the $41,412 average annual salary of a sales associate/manager.

The top three skills for a sales associate/manager include customer service, sales floor and strong customer service. The most important skills for a dept manager are customer service, sales floor, and pallet jack.

Sales associate/manager vs dept manager overview

Sales Associate/ManagerDept Manager
Yearly salary$41,412$50,222
Hourly rate$19.91$24.15
Growth rate5%6%
Number of jobs318,977221,313
Job satisfaction--
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 32%
Average age4343
Years of experience66

What does a sales associate/manager do?

As the name entails, sales associates or associate managers are responsible for helping the store manager organize and run the retail stores. Their roles and responsibilities include ensuring that the store's goals are met by the sales team, hiring and training sales staff, and monitoring inventory. They are also expected to analyze consumer behavior, look for competitive products in the market, and communicate and evaluate clients' needs. To be qualified for this position, you should have experience as an assistant manager, organizational and leadership skills, and proficiency in MS Office.

What does a dept manager do?

A department manager is responsible for monitoring the operations of the assigned department, ensuring the maximum productivity and optimal performance of the staff. Department managers also coordinate with business partners, clients, and customers, as well as identifying business opportunities to drive more revenues and increase profitability. They handle department budgets and maintain the proper allocation of resources to support project management and deliverables. A department manager must have excellent communication and leadership skills, managing the staff's needs, and providing excellent support.

Sales associate/manager vs dept manager salary

Sales associate/managers and dept managers have different pay scales, as shown below.

Sales Associate/ManagerDept Manager
Average salary$41,412$50,222
Salary rangeBetween $30,000 And $55,000Between $28,000 And $87,000
Highest paying CitySalem, VABay Shore, NY
Highest paying stateMassachusettsRhode Island
Best paying companyGoogleUPMC
Best paying industryManufacturingRetail

Differences between sales associate/manager and dept manager education

There are a few differences between a sales associate/manager and a dept manager in terms of educational background:

Sales Associate/ManagerDept Manager
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 32%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiSUNY College of Technology at Delhi

Sales associate/manager vs dept manager demographics

Here are the differences between sales associate/managers' and dept managers' demographics:

Sales Associate/ManagerDept Manager
Average age4343
Gender ratioMale, 44.2% Female, 55.8%Male, 52.5% Female, 47.5%
Race ratioBlack or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 7.0% White, 61.2% American Indian and Alaska Native, 0.7%Black or African American, 9.2% Unknown, 4.7% Hispanic or Latino, 17.2% Asian, 6.7% White, 61.5% American Indian and Alaska Native, 0.7%
LGBT Percentage9%9%

Differences between sales associate/manager and dept manager duties and responsibilities

Sales associate/manager example responsibilities.

  • Partner in managing operations of multiple retail outlets, including hiring, performance management, scheduling, and merchandising management.
  • Execute marketing and visual merchandising initiatives and organize POS merchandise display.
  • Partner in managing operations of multiple retail outlets, including hiring, performance management, scheduling, and merchandising management.
  • Start as a part time associate and are promoted to full time Keyholder within 90 days.

Dept manager example responsibilities.

  • Manage application process and hiring of employees for seasonal photography business.
  • Implement inventory management system to effectively manage on-hands, assist with correct replenishment and maintain an acceptable level of over-stock.
  • Experience with photography including DSLR formats and small to large format film processes.
  • Process merchandise information through store computer system, POS register system and complete all require paperwork.
  • Perform fast and efficient computerize cash register/credit card POS operations, cash accountability, and drive control.
  • Assist in several other departments throughout store, such as electronics, jewelry, automotive, apparel and sporting goods.
  • Show more

Sales associate/manager vs dept manager skills

Common sales associate/manager skills
  • Customer Service, 34%
  • Sales Floor, 13%
  • Strong Customer Service, 9%
  • Retail Sales, 4%
  • Payroll, 4%
  • Product Knowledge, 4%
Common dept manager skills
  • Customer Service, 33%
  • Sales Floor, 9%
  • Pallet Jack, 9%
  • Inventory Control, 6%
  • Product Knowledge, 6%
  • Payroll, 4%