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The differences between sales associate/managers and floor managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a sales associate/manager and a floor manager. Additionally, a floor manager has an average salary of $43,813, which is higher than the $41,412 average annual salary of a sales associate/manager.
The top three skills for a sales associate/manager include customer service, sales floor and strong customer service. The most important skills for a floor manager are customer service, cleanliness, and pallets.
| Sales Associate/Manager | Floor Manager | |
| Yearly salary | $41,412 | $43,813 |
| Hourly rate | $19.91 | $21.06 |
| Growth rate | 5% | 6% |
| Number of jobs | 318,977 | 442,213 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 49% |
| Average age | 43 | 43 |
| Years of experience | 6 | 6 |
As the name entails, sales associates or associate managers are responsible for helping the store manager organize and run the retail stores. Their roles and responsibilities include ensuring that the store's goals are met by the sales team, hiring and training sales staff, and monitoring inventory. They are also expected to analyze consumer behavior, look for competitive products in the market, and communicate and evaluate clients' needs. To be qualified for this position, you should have experience as an assistant manager, organizational and leadership skills, and proficiency in MS Office.
A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.
Sales associate/managers and floor managers have different pay scales, as shown below.
| Sales Associate/Manager | Floor Manager | |
| Average salary | $41,412 | $43,813 |
| Salary range | Between $30,000 And $55,000 | Between $32,000 And $58,000 |
| Highest paying City | Salem, VA | San Francisco, CA |
| Highest paying state | Massachusetts | California |
| Best paying company | Oil States International | |
| Best paying industry | Manufacturing | Telecommunication |
There are a few differences between a sales associate/manager and a floor manager in terms of educational background:
| Sales Associate/Manager | Floor Manager | |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Delhi | SUNY College of Technology at Delhi |
Here are the differences between sales associate/managers' and floor managers' demographics:
| Sales Associate/Manager | Floor Manager | |
| Average age | 43 | 43 |
| Gender ratio | Male, 44.2% Female, 55.8% | Male, 56.1% Female, 43.9% |
| Race ratio | Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 7.0% White, 61.2% American Indian and Alaska Native, 0.7% | Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 9% | 9% |