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Sales lead/sales associate vs sales floor associate

The differences between sales lead/sales associates and sales floor associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales lead/sales associate has an average salary of $31,954, which is higher than the $24,773 average annual salary of a sales floor associate.

The top three skills for a sales lead/sales associate include POS, cash control and customer service. The most important skills for a sales floor associate are math, home health, and sales transactions.

Sales lead/sales associate vs sales floor associate overview

Sales Lead/Sales AssociateSales Floor Associate
Yearly salary$31,954$24,773
Hourly rate$15.36$11.91
Growth rate--
Number of jobs882,220491,791
Job satisfaction--
Most common degreeBachelor's Degree, 36%High School Diploma, 39%
Average age4341
Years of experience6-

What does a sales lead/sales associate do?

Sales lead and sales associates are two different sales positions in the retail industry. A sales lead is in charge of supervising the sales department. Sales leads perform administrative duties like recruiting and training staff, monitoring inventories, and maintaining sales performance. On the other hand, sales associates guide potential customers to acquire the products or services that fit their needs. The associates notify clients of sales promotions then present to them the product or service. Employees for these positions are looking for candidates with relevant experience in sales and related degrees like marketing and sales.

What does a sales floor associate do?

Salesfloor associates often work with retail establishments. They are either referred to as retail sales associates or retail associates. These associates greet customers as they arrive, assess their needs, and help them find the right products and services. Other responsibilities include operating cash registers, introducing customers to promotions and opportunities, and cross-selling products to increase sales. Also, they assist customers in getting their complaints resolved as well as with their returns and refunds. Job seekers must have excellent customer service skills, relevant retail experience, and a strong knowledge of selling techniques.

Sales lead/sales associate vs sales floor associate salary

Sales lead/sales associates and sales floor associates have different pay scales, as shown below.

Sales Lead/Sales AssociateSales Floor Associate
Average salary$31,954$24,773
Salary rangeBetween $17,000 And $57,000Between $19,000 And $31,000
Highest paying CityNew York, NY-
Highest paying stateNew York-
Best paying companyGoogle-
Best paying industryRetail-

Differences between sales lead/sales associate and sales floor associate education

There are a few differences between a sales lead/sales associate and a sales floor associate in terms of educational background:

Sales Lead/Sales AssociateSales Floor Associate
Most common degreeBachelor's Degree, 36%High School Diploma, 39%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at Delhi-

Sales lead/sales associate vs sales floor associate demographics

Here are the differences between sales lead/sales associates' and sales floor associates' demographics:

Sales Lead/Sales AssociateSales Floor Associate
Average age4341
Gender ratioMale, 35.3% Female, 64.7%Male, 40.6% Female, 59.4%
Race ratioBlack or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.9% Asian, 6.9% White, 61.5% American Indian and Alaska Native, 0.7%Black or African American, 10.3% Unknown, 5.0% Hispanic or Latino, 21.3% Asian, 6.5% White, 56.4% American Indian and Alaska Native, 0.5%
LGBT Percentage9%7%

Differences between sales lead/sales associate and sales floor associate duties and responsibilities

Sales lead/sales associate example responsibilities.

  • Partner in managing operations of multiple retail outlets, including hiring, performance management, scheduling, and merchandising management.
  • Complete customer transactions using POS register system and fraud security protocol.
  • Monitor inventory accountability by physically checking inventory, running inventory reports, receiving shipments, and completing transfers in the POS.
  • Demonstrate strong leadership, communication and supervisory skills by providing coaching and feedback to maximize individual and store performance.

Sales floor associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Obtain training in the operation of the POS system , 10 key, credit card transactions, accounts, etc.
  • Work with other team members to complete sales goals as well as use the POS system to complete guest sales.
  • Prepare quality food products, process accurate register transactions, maintain general appearance and cleanliness of store premises.
  • Advise customers on quality, cuts, and value of jewelry and gems and in selecting mountings and setting for gems.
  • Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Sales lead/sales associate vs sales floor associate skills

Common sales lead/sales associate skills
  • POS, 16%
  • Cash Control, 13%
  • Customer Service, 9%
  • Bank Deposits, 8%
  • Inventory Control, 8%
  • Sales Transactions, 7%
Common sales floor associate skills
  • Math, 37%
  • Home Health, 36%
  • Sales Transactions, 25%
  • Customer Service, 1%
  • Stock Shelves, 0%
  • Back Room, 0%