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The differences between sales support specialists and inbound sales specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales support specialist has an average salary of $50,782, which is higher than the $37,898 average annual salary of an inbound sales specialist.
The top three skills for a sales support specialist include customer service, sales support and powerpoint. The most important skills for an inbound sales specialist are inbound sales, customer service, and marketing campaigns.
| Sales Support Specialist | Inbound Sales Specialist | |
| Yearly salary | $50,782 | $37,898 |
| Hourly rate | $24.41 | $18.22 |
| Growth rate | 4% | -4% |
| Number of jobs | 238,995 | 62,148 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 38% |
| Average age | 47 | 37 |
| Years of experience | 4 | - |
A sales support specialist is primarily responsible for performing clerical tasks to support a sales team. Typically, they gather sales leads and data, produce progress reports and presentations, maintain records of all transactions, and liaise with different accounting personnel. A sales support specialist may respond to calls and inquiries, resolving customers' complaints and concerns promptly and professionally. Furthermore, one may arrange meetings and appointments with clients, develop sales strategies for profit growth, and process orders, all while ensuring customer satisfaction.
An inbound sales specialist is a sales representative that sells company products and services from a very specific location, usually its headquarters. Their duties may include answering phone calls, aiding customers, providing solutions to customer complaints, scheduling appointments, accepting and placing orders, and following up on outgoing calls. Good communication and customer service skills will come in handy for this role.
Sales support specialists and inbound sales specialists have different pay scales, as shown below.
| Sales Support Specialist | Inbound Sales Specialist | |
| Average salary | $50,782 | $37,898 |
| Salary range | Between $31,000 And $82,000 | Between $29,000 And $48,000 |
| Highest paying City | Jersey City, NJ | Portland, OR |
| Highest paying state | New Jersey | West Virginia |
| Best paying company | Microsoft | IBM |
| Best paying industry | Professional | Hospitality |
There are a few differences between a sales support specialist and an inbound sales specialist in terms of educational background:
| Sales Support Specialist | Inbound Sales Specialist | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | - |
Here are the differences between sales support specialists' and inbound sales specialists' demographics:
| Sales Support Specialist | Inbound Sales Specialist | |
| Average age | 47 | 37 |
| Gender ratio | Male, 36.1% Female, 63.9% | Male, 49.2% Female, 50.8% |
| Race ratio | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2% | Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 11% |