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The differences between sales support supervisors and supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a sales support supervisor, becoming a supervisor takes usually requires 1-2 years. Additionally, a sales support supervisor has an average salary of $63,148, which is higher than the $53,902 average annual salary of a supervisor.
The top three skills for a sales support supervisor include customer service, support supervisors and performance management. The most important skills for a supervisor are customer service, safety procedures, and sales floor.
| Sales Support Supervisor | Supervisor | |
| Yearly salary | $63,148 | $53,902 |
| Hourly rate | $30.36 | $25.91 |
| Growth rate | 5% | - |
| Number of jobs | 130,140 | 224,920 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 44% |
| Average age | 46 | 46 |
| Years of experience | 8 | 2 |
A sales support supervisor oversees all sales support team activities by optimizing all business processes related to client interaction. As a team player, a sales support supervisor also works with the sales support team to monitor and improve customer interaction and customer service. Their duties and responsibilities include organizing and preparing the team to improve the effectiveness and providing timely reports for the top management.
Supervisors are responsible for overseeing the daily functions of employees in a specific team, department, or even a work shift. They create work schedules, organize work processes and workflows, train new hires, provide necessary reports related to the team function and the employees, monitor and evaluate employee performance, and ensure that goals of the specific team or department are met. When needed, supervisors also provide guidance to employees in terms of their career or even personal challenges. They also help in fostering harmonious work relationships by resolving interpersonal conflicts at work. To be successful in their role, they must have leadership skills, time management skills, decision-making capabilities, analytical skills, and problem-solving skills.
Sales support supervisors and supervisors have different pay scales, as shown below.
| Sales Support Supervisor | Supervisor | |
| Average salary | $63,148 | $53,902 |
| Salary range | Between $47,000 And $84,000 | Between $31,000 And $92,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | Alaska |
| Best paying company | - | Reed Smith |
| Best paying industry | - | Health Care |
There are a few differences between a sales support supervisor and a supervisor in terms of educational background:
| Sales Support Supervisor | Supervisor | |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between sales support supervisors' and supervisors' demographics:
| Sales Support Supervisor | Supervisor | |
| Average age | 46 | 46 |
| Gender ratio | Male, 47.3% Female, 52.7% | Male, 55.8% Female, 44.2% |
| Race ratio | Black or African American, 6.6% Unknown, 3.9% Hispanic or Latino, 17.4% Asian, 6.1% White, 65.5% American Indian and Alaska Native, 0.4% | Black or African American, 12.2% Unknown, 4.1% Hispanic or Latino, 19.0% Asian, 4.6% White, 59.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 6% |